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Jetpack Backup: add tracking to links #14049

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jeherve opened this issue Nov 15, 2019 · 3 comments
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Jetpack Backup: add tracking to links #14049

jeherve opened this issue Nov 15, 2019 · 3 comments
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Admin Page React-powered dashboard under the Jetpack menu [Feature] Backup & Scan [Pri] High [Type] Bug When a feature is broken and / or not performing as intended
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@jeherve
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jeherve commented Nov 15, 2019

Add tracking and track source URL to outgoing links in the different Backup product components.

See #14027 (comment) and #14027 (comment)

Do we need to add tracking to that link, maybe via getUpgradeUrl?

Should we add tracking to all those buttons? We have analytics.tracks.recordJetpackClick that can help you there, as I think ideally we'd want to be able to follow where people are going form there.

@jeherve jeherve added [Type] Bug When a feature is broken and / or not performing as intended Admin Page React-powered dashboard under the Jetpack menu [Pri] High [Feature] Backup & Scan labels Nov 15, 2019
@jeherve jeherve added this to the 8.0 milestone Nov 15, 2019
@robertf4
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robertf4 commented Nov 18, 2019

@jeherve, the outgoing links are built using getUpgradeUrl now. Does that suffice for tracking, or do we need to add further tracking via recordJetpackClick? Only thing I could think of for that would be tracking the toggle between realtime and daily.

@jeherve
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jeherve commented Nov 19, 2019

I would recommend having both. We tend to usually track both sides. getUpgradeUrl builds the query strings that will allow redirecting to the right place (and potentially track affiliates) from Jetpack.com; recordJetpackClick registers a Tracks event that we can use in funnels (and thus see if we lose folks between wp-admin and Calypso).

Only thing I could think of for that would be tracking the toggle between realtime and daily.

I could personally see tracking on the "Which one do I need?" link, and the main Upgrade button (where we could pass info about what option was picked as a prop).

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jeherve commented Nov 26, 2019

Fixed in #14103

@jeherve jeherve closed this as completed Nov 26, 2019
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Admin Page React-powered dashboard under the Jetpack menu [Feature] Backup & Scan [Pri] High [Type] Bug When a feature is broken and / or not performing as intended
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