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Premium Content Block: Subscribers not able to access content #45498
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User asked for an update, would we have any to share? The user's customers have paid for the content and still can't access it. Thanks! |
Once this issue has been resolved, we'll need to update on of their viewers, who has also contacted us here: 3277816-zd-woothemes Leaving this note, so we can close the ticket and move it out of the queue. |
Hi folks! Is there an update we can share with the user? I got the ticket in play mode. I'm putting it on hold for 24-h |
Confirmed in p1600855523000300-slack-CDA5HLRD2?thread_ts=1600703764.065000&cid=CDA5HLRD2 that the issue above was a side effect of the regressions introduced by WordPress/gutenberg#24155 and Automattic/jetpack#15915. Those regressions have been fixed by #45777, but while the regressions were happening users had the ability to set a plan to the Subscribe button that was not the same that the plan selected for Premium Content block. These blocks need to be re-published so the selected plan for the Premium Content block is passed down to the Subscribe button (which is a Payments block) and overrides whatever plan the user selected. |
In some cases, the Premium Content block is showing a "Log in" button to logged in users – instead, they should just be seeing the content. When the user clicks that button anyways, they don't see the premium content, but rather a blank content area.
User report - ticket: 3284882-zd-woothemes
The text was updated successfully, but these errors were encountered: