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Spike Recorder gets glitchy #39

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KillerJOhn64 opened this issue Jan 12, 2021 · 2 comments
Open

Spike Recorder gets glitchy #39

KillerJOhn64 opened this issue Jan 12, 2021 · 2 comments

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@KillerJOhn64
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@stanislavmircic

This is a feedback from our customer Brian, who encountered a glitchy screen in Spike Recorder. Uninstalling & installing again the software didn't help at all.

Screen Shot

image
@stanislavmircic
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stanislavmircic commented Jan 13, 2021 •
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@KillerJOhn64

the issue is most probably connected with Graphic Card driver.
The driver update might came through Windows update or some other means.

We will need to know what is exact model of graphic card and driver version to provide detailed guide for solution.
Here is the issue explained for Intel-HD-630 graphic card for ex.:
https://community.intel.com/t5/Graphics/Request-for-details-on-Intel-HD-630-green-lines-in-OpenGL-apps/td-p/1202179

@KillerJOhn64
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@stanislavmircic

Thanks on the info Stan. I asked the customer to get us the graph's info and forwarded him the link about intel's graph error.

Here is his graph's info.

image

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@stanislavmircic @KillerJOhn64