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[BUG] Blank screen after a period of days #567
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Sounds like you're just switching off the matrix :) there is no code related part wich switches off the matrix randomly. |
I'm having a similar issue but very, very infrequently. If I had to guess I'd say once every couple of months. Home assistant shows all of the clock's entities as unavailable until I turn the clock back on by holding the middle button. |
Holding the middle button doesn't turn on or off the clock. It just enter or leave the onscreen Menü. Double press turns only the matrix on or off, Awtrix still runs. Holding left and right switches the power completely on or off. |
I have the same problem. After few days freeze the screen by both Ulanzi´s. Only hard restart with right and left button helps. |
Thanks for your response. This makes sense. Double-clicking the centre button turns the display back on, and I can also see the Matrix being turned off by a service (possibly where I'm using Node Red to turn off all lights in the area). Based on this, I don't think there is a bug :-) |
The software itself isn't able to shut down the clock because there is no physical connection to the power board. Seems like the battery runs out of power. |
I assume your power supply is just not strong enough |
Bug report
Describe the bug
Our Ulanzi clocks work reliably for around a week or so, then the screen goes blank. After this happens we can connect to the devices by connecting to their IP addresses, and even see the live view in the browser, but there is no display on the physical device screen. The small light on the back by the charging port shows green. We have two Ulanzi clocks which both experience this issue.
They're both connected to Home Assistant via MQTT and we send occasional messages to them via MQTT. Resetting the clocks resolves the issue for period of time.
Additional information
To Reproduce
Steps to reproduce the behavior:
Expected behavior
We expect the display to continue working :)
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