Cropping issue on some devices

[ksk-tech]

• Lib Version 3.3.6, 4.3.1

Describe the bug
Cropping flow fails in some cases after taking a photo on some devices. We have reproduced it on Samsung devices. Usually it's reproduced if a user switches cameras and then takes a photo, but sometimes we get the same result with no camera switch.
In our app with the lib integrated the following result is logged - cropping has been cancelled by the user

To Reproduce
Steps to reproduce the behavior:

1. Open the sample app on a Samsung device. The issue is definitely reproduced on Samsung S21+ with Android 12 here - Samsung Remote Test Lab
2. Click on Sample Calling CropImage -> Call Liabrary Directly Without URI -> Camera -> switch cameras -> take a photo and press OK

Expected behavior
Correct cropping flow

Media

Screen_Recording_SamsungS21+.mp4

Smartphone (please complete the following information):

• Device: [Samsung S21/S21+]
• OS: [Android 12]

Additional context
It seems like the context for getting a photo image doesn't survive in most of the cases on Samsung devices.
I have no such issue on Pixel 4A.

[Canato]

Back from holidays, will check ASAP

[ksk-tech]

Hello @Canato, hope you are doing well.
Have you managed to reproduce the issue?

[Canato]

Hey @ksk-tech not yet. I started a new job as manager on the last weeks

Basically, my time has been reduced a lot. But I didn't forget this.
I just need to find time to make this volunteer work ^^

Sad to say, but capitalism force me to focus where the money comes in hahahaha

[Canato]

Back this week will take a look. sorry for the long time on this

[Canato]

@ksk-tech Thanks for raising this and sorry for so long to answer. Last month have being crazy.

Indeed I could reproduce with some devices, but mostly I could not.

Yet, not sure what could cause this, something that Samsung is being annoying with its context/cache
For sure we can do something about it, just need to discover what. And hope they will fix it

[vanniktech]

@ksk-tech have you found any workaround? Is this still happening?

[SidoPillai]

#355 (comment)

[ksk-tech]

@vanniktech @Canato it seems like the Samsung Camera app update has fixed the issue.

[vanniktech]

Alright, thanks. Closing this :)