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appcrash when attempting to run arangod.exe in Windows 7 #2911

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Moorfield opened this issue Jul 31, 2017 · 3 comments · May be fixed by Deckhandfirststar01/arangodb#31
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appcrash when attempting to run arangod.exe in Windows 7 #2911

Moorfield opened this issue Jul 31, 2017 · 3 comments · May be fixed by Deckhandfirststar01/arangodb#31

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@Moorfield
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I get an appcrash when attempting to install arangoDB in on a windows 7 machine. I have also tried the XCOPY version and have the same issue. The APPCRASH gives the following:

 Problem signature:
  Problem Event Name:   APPCRASH
  Application Name: arangod.exe
  Application Version:  0.0.0.0
  Application Timestamp:    59704d12
  Fault Module Name:    arangod.exe
  Fault Module Version: 0.0.0.0
  Fault Module Timestamp:   59704d12
  Exception Code:   c000001d
  Exception Offset: 0000000000200f77
  OS Version:   6.1.7601.2.1.0.256.1
  Locale ID:    2057
  Additional Information 1: caa2
  Additional Information 2: caa2bb545c0b7fee68e5ff27d1b7f78d
  Additional Information 3: 95f8
  Additional Information 4: 95f82d1cb337322ec0f22184a0acdc62

I do not believe it even attempts to access the arangod.conf file let alone object to something inside it. I used Windows debugger to try and get some additional clues but I'm left stumped The results are attached.

I have tried running it in safe mode with the same result. I have run chkdsk /f also (I have an ssd drive).

arangod-windbg.txt

I'm clutching here but must the disk with arango executable be separate to that running the OS ?

@Moorfield Moorfield changed the title appcrash when attemtping to run arangod.exe in Windows 7 appcrash when attempting to run arangod.exe in Windows 7 Jul 31, 2017
@fceller
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fceller commented Aug 3, 2017

What kind of processor to you have? Intel or AMD?

@Moorfield
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Its an Intel processor. 64 bit Pentium dual core. I eventually resorted to Ubuntu.

@jsteemann
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We have released ArangoDB 3.2.1 today. This release potentially fixes the startup crash on Windows.
Can you give it a try and let us know if it is fixed now? Thanks!

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4 participants