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[HOLD for payment 2023-08-28] Initiating a chat with secondary login with which already have a DM shows weird error #15511

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kavimuru opened this issue Feb 27, 2023 · 62 comments
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Awaiting Payment Auto-added when associated PR is deployed to production Bug Something is broken. Auto assigns a BugZero manager. Daily KSv2 Internal Requires API changes or must be handled by Expensify staff

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@kavimuru
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kavimuru commented Feb 27, 2023

If you haven’t already, check out our contributing guidelines for onboarding and email contributors@expensify.com to request to join our Slack channel!


Action Performed:

  1. Account B has already chat with Account A
  2. Account A has added a phone number as secondary login
  3. Log in to Account B
  4. Search for Account A's secondary login phone number and select to chat

Expected Result:

User should be able to chat with a secondary login

Actual Result:

Report no longer exists error message appears

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

  • Android / native
  • Android / Chrome
  • iOS / native
  • iOS / Safari
  • MacOS / Chrome / Safari
  • MacOS / Desktop

Version Number: 1.2.
Reproducible in staging?: y
Reproducible in production?: y
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Notes/Photos/Videos:

az_recorder_20230227_120957.1.mp4

Expensify/Expensify Issue URL:
Issue reported by: @quinthar
Slack conversation: https://expensify.slack.com/archives/C049HHMV9SM/p1675355583321969

View all open jobs on GitHub

Upwork Automation - Do Not Edit
  • Upwork Job URL: https://www.upwork.com/jobs/~017b41276da6b57d22
  • Upwork Job ID: 1640418840882262016
  • Last Price Increase: 2023-03-27
@kavimuru kavimuru added Daily KSv2 Bug Something is broken. Auto assigns a BugZero manager. labels Feb 27, 2023
@melvin-bot melvin-bot bot locked and limited conversation to collaborators Feb 27, 2023
@MelvinBot
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Triggered auto assignment to @puneetlath (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

@MelvinBot
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Bug0 Triage Checklist (Main S/O)

  • This "bug" occurs on a supported platform (ensure Platforms in OP are ✅)
  • This bug is not a duplicate report (check E/App issues and #expensify-bugs)
    • If it is, comment with a link to the original report, close the issue and add any novel details to the original issue instead
  • This bug is reproducible using the reproduction steps in the OP. S/O
    • If the reproduction steps are clear and you're unable to reproduce the bug, check with the reporter and QA first, then close the issue.
    • If the reproduction steps aren't clear and you determine the correct steps, please update the OP.
  • This issue is filled out as thoroughly and clearly as possible
    • Pay special attention to the title, results, platforms where the bug occurs, and if the bug happens on staging/production.
  • I have reviewed and subscribed to the linked Slack conversation to ensure Slack/Github stay in sync

@melvin-bot melvin-bot bot added the Overdue label Mar 1, 2023
@MelvinBot
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@puneetlath Uh oh! This issue is overdue by 2 days. Don't forget to update your issues!

@puneetlath
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@melvin-bot melvin-bot bot added Overdue and removed Overdue labels Mar 6, 2023
@puneetlath
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Behavior has been agreed on. Starting looking into the code.

@melvin-bot melvin-bot bot added Overdue and removed Overdue labels Mar 9, 2023
@MelvinBot
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@puneetlath this issue was created 2 weeks ago. Are we close to a solution? Let's make sure we're treating this as a top priority. Don't hesitate to create a thread in #expensify-open-source to align faster in real time. Thanks!

@MelvinBot
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@puneetlath Eep! 4 days overdue now. Issues have feelings too...

@puneetlath
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Haven't had a chance to dig into this too much with ECX, but hope to later this week.

@melvin-bot melvin-bot bot added Overdue and removed Overdue labels Mar 14, 2023
@puneetlath
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Back from ECX. Will dive into this now.

@melvin-bot melvin-bot bot removed the Overdue label Mar 20, 2023
@MelvinBot
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@puneetlath this issue is now 3 weeks old. There is one more week left before this issue breaks WAQ. What needs to happen to get a PR in review this week? Please create a thread in #expensify-open-source to discuss. Thanks!

@Expensify Expensify unlocked this conversation Mar 21, 2023
@melvin-bot melvin-bot bot added the Overdue label Mar 22, 2023
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@puneetlath Whoops! This issue is 2 days overdue. Let's get this updated quick!

@MelvinBot
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@puneetlath this issue is now 4 weeks old and preventing us from maintaining WAQ. This should now be your highest priority. Please post below what your plan is to get a PR in review ASAP. Thanks!

@melvin-bot melvin-bot bot added the Internal Requires API changes or must be handled by Expensify staff label Mar 27, 2023
@MelvinBot
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Job added to Upwork: https://www.upwork.com/jobs/~017b41276da6b57d22

@MelvinBot
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Triggered auto assignment to Contributor Plus for review of internal employee PR - @s77rt (Internal)

@pasyukevich
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PR is ready for review

@melvin-bot melvin-bot bot added Weekly KSv2 Awaiting Payment Auto-added when associated PR is deployed to production and removed Weekly KSv2 labels Aug 21, 2023
@melvin-bot melvin-bot bot changed the title Initiating a chat with secondary login with which already have a DM shows weird error [HOLD for payment 2023-08-28] Initiating a chat with secondary login with which already have a DM shows weird error Aug 21, 2023
@melvin-bot melvin-bot bot removed the Reviewing Has a PR in review label Aug 21, 2023
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melvin-bot bot commented Aug 21, 2023

Reviewing label has been removed, please complete the "BugZero Checklist".

@melvin-bot
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melvin-bot bot commented Aug 21, 2023

The solution for this issue has been 🚀 deployed to production 🚀 in version 1.3.55-8 and is now subject to a 7-day regression period 📆. Here is the list of pull requests that resolve this issue:

If no regressions arise, payment will be issued on 2023-08-28. 🎊

After the hold period is over and BZ checklist items are completed, please complete any of the applicable payments for this issue, and check them off once done.

  • External issue reporter n/a
  • Contributor that fixed the issue n/a
  • Contributor+ that helped on the issue and/or PR @mananjadhav

For reference, here are some details about the assignees on this issue:

  • @mananjadhav does not require payment (Eligible for Manual Requests)
  • @pasyukevich does not require payment (Contractor)

As a reminder, here are the bonuses/penalties that should be applied for any External issue:

  • Merged PR within 3 business days of assignment - 50% bonus
  • Merged PR more than 9 business days after assignment - 50% penalty

@melvin-bot
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melvin-bot bot commented Aug 21, 2023

BugZero Checklist: The PR fixing this issue has been merged! The following checklist (instructions) will need to be completed before the issue can be closed:

  • [@mananjadhav] The PR that introduced the bug has been identified. Link to the PR:
  • [@mananjadhav] The offending PR has been commented on, pointing out the bug it caused and why, so the author and reviewers can learn from the mistake. Link to comment:
  • [@mananjadhav] A discussion in #expensify-bugs has been started about whether any other steps should be taken (e.g. updating the PR review checklist) in order to catch this type of bug sooner. Link to discussion:
  • [@mananjadhav] Determine if we should create a regression test for this bug.
  • [@mananjadhav] If we decide to create a regression test for the bug, please propose the regression test steps to ensure the same bug will not reach production again.
  • [@puneetlath] Link the GH issue for creating/updating the regression test once above steps have been agreed upon:

@puneetlath
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I think we can skip the checklist on this one. This is almost more of a new feature than a bug.

@mananjadhav
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Agreed. Would the regression test be added for this @puneetlath ?

@puneetlath
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That's a good idea. Can you propose one?

@mananjadhav
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I was wondering if the test steps from PR are good?

@mananjadhav
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@puneetlath Can you post the payout summary here?

@melvin-bot melvin-bot bot added Daily KSv2 and removed Weekly KSv2 Daily KSv2 labels Aug 28, 2023
@puneetlath
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Payment summary:

  • Contributor+ that helped on the issue and/or PR @mananjadhav $1000 (to be paid via NewDot)

@mananjadhav please ping me here once you've opened the manual request in NewDot.

@mananjadhav
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@puneetlath I've raised the payout request on NewDot.

@JmillsExpensify
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Reviewed the details for @mananjadhav. $1,000 approved for payment via NewDot based on BZ summary.

@mananjadhav
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@puneetlath I think we're good to close this one out?

@puneetlath
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Yep, all good here. Thanks everyone!

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