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Wallet- The wallet page keeps loading infinitely and "add payment method" is greyed out #25787

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lanitochka17 opened this issue Aug 23, 2023 · 8 comments
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Engineering Needs Reproduction Reproducible steps needed Weekly KSv2

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@lanitochka17
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lanitochka17 commented Aug 23, 2023

If you haven’t already, check out our contributing guidelines for onboarding and email contributors@expensify.com to request to join our Slack channel!


Action Performed:

  1. Launch app
  2. Login using expensifail account
  3. Tap profile icon
  4. Tap Wallet

Expected Result:

The wallet page should show content without loading and "add payment method" must not be greyed out

Actual Result:

The wallet page keeps loading infinitely and "add payment method" is greyed out

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

  • Android / native
  • Android / Chrome
  • iOS / native
  • iOS / Safari
  • MacOS / Chrome / Safari
  • MacOS / Desktop

Version Number: 1.3.56-18

Reproducible in staging?: Yes

Reproducible in production?: No

If this was caught during regression testing, add the test name, ID and link from TestRail:

Email or phone of affected tester (no customers):

Logs: https://stackoverflow.com/c/expensify/questions/4856

Notes/Photos/Videos: Any additional supporting documentation

Bug6174730_loading.mp4

Bug6174730_Screenshot_2023-08-23-21-26-11-289_com android chrome

Expensify/Expensify Issue URL:

Issue reported by: Applause - Internal Team

Slack conversation:

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@lanitochka17 lanitochka17 added the DeployBlockerCash This issue or pull request should block deployment label Aug 23, 2023
@OSBotify
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👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open StagingDeployCash deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

  1. Identify the pull request that introduced this issue and revert it.
  2. Find someone who can quickly fix the issue.
  3. Fix the issue yourself.

@melvin-bot
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melvin-bot bot commented Aug 23, 2023

Triggered auto assignment to @deetergp (Engineering), see https://stackoverflow.com/c/expensify/questions/4319 for more details.

@deetergp
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I've run into some issues getting my Android emulator working, but I think they are sorted out now so I should be able to test the reproduction steps soon.

@mountiny
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I cannot reproduce on iOS FWIW

@roryabraham
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roryabraham commented Aug 23, 2023

Not reproducible on Android w/ a normal (non-expensifail) account in 1.3.56-20

@marcaaron
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Checked this on my real life Android phone on the staging version of the app. It is not reproducible for me.

Gonna mark this as a "Needs reproduction" and remove the blocker.

@marcaaron marcaaron added Needs Reproduction Reproducible steps needed Daily KSv2 and removed DeployBlockerCash This issue or pull request should block deployment Hourly KSv2 labels Aug 23, 2023
@melvin-bot melvin-bot bot added the Overdue label Aug 28, 2023
@deetergp
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I'm going to mark this Weekly and if nobody can reproduce it by the time it goes Overdue again, I'm going to close it.

@melvin-bot melvin-bot bot removed the Overdue label Aug 29, 2023
@deetergp deetergp added Weekly KSv2 and removed Daily KSv2 labels Aug 29, 2023
@melvin-bot melvin-bot bot added the Overdue label Sep 11, 2023
@deetergp
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Nobody has been in a rush to reproduce this one, so I am going to close it.

@melvin-bot melvin-bot bot removed the Overdue label Sep 12, 2023
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