[$500] Workspace - User redirected to launching expensify screen after selecting free plan on OD

[lanitochka17]

If you haven’t already, check out our contributing guidelines for onboarding and email contributors@expensify.com to request to join our Slack channel!

---

Version Number: 1.4.25-7
Reproducible in staging?: Y
Reproducible in production?: N
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by: Applause - Internal Team
Slack conversation:

Action Performed:

1. Log into ND with an existing account
2. Log into OD with a different account
3. In OD navigate to Settings > Workspaces
4. Click on New Workspace and select Free plan

Expected Result:

User is redirected to ND and lands on new workspace settings

Actual Result:

User lands on the "Launching Expensify" screen and is not redirected to ND after waiting for a while. On the original ND tab "Something went wrong screen" is displayed

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

• Android: Native
• Android: mWeb Chrome
• iOS: Native
• iOS: mWeb Safari
• Windows: Chrome
• MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence

Bug6344397_1705416623464.staging.mp4

View all open jobs on GitHub

Upwork Automation - Do Not Edit

• Upwork Job URL: https://www.upwork.com/jobs/~01167f01a930e82f63
• Upwork Job ID: 1747326513973366784
• Last Price Increase: 2024-01-16

[github-actions]

👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

1. Identify the pull request that introduced this issue and revert it.
2. Find someone who can quickly fix the issue.
3. Fix the issue yourself.

[melvin-bot]

Triggered auto assignment to @stitesExpensify (Engineering), see https://stackoverflow.com/c/expensify/questions/4319 for more details.

[lanitochka17]

Production:

Bug6344397_1705416623465.prod.mp4

[stitesExpensify]

@lanitochka17 can you re-test this please? This CP should have fixed this issue https://github.com/Expensify/Web-Expensify/pull/40515

[ghost]

@lanitochka17 can you re-test this please? This CP should have fixed this issue https://github.com/Expensify/Web-Expensify/pull/40515

THe link is not opening, it is showing above ☝🏻 error

[lanitochka17]

Checking with QA team will back to you shortly. Thank you

[lanitochka17]

Issue is still reproducible

Recording.118.1.mp4

[melvin-bot]

Job added to Upwork: https://www.upwork.com/jobs/~01167f01a930e82f63

[melvin-bot]

Triggered auto assignment to Contributor-plus team member for initial proposal review - @getusha (External)

[isagoico]

Issue not reproducible anymore in build 25-10 🎉

Navigated.to.ND.mp4

[mountiny]

QA confirmed the fix 🎉