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[HOLD for payment 2024-07-10] Expense - "started settling up.." thread header shows infinite skeleton #44338

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m-natarajan opened this issue Jun 24, 2024 · 17 comments
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Awaiting Payment Auto-added when associated PR is deployed to production Bug Something is broken. Auto assigns a BugZero manager. Daily KSv2 Engineering

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@m-natarajan
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m-natarajan commented Jun 24, 2024

If you haven’t already, check out our contributing guidelines for onboarding and email contributors@expensify.com to request to join our Slack channel!


Version Number: 9.0.1-9
Reproducible in staging?: y
Reproducible in production?: n
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by: Applause internal team
Slack conversation:

Action Performed:

Precondition:

  • Admin and employee are in the same workspace.
  • The workspace is connected to Wells Fargo bank account.
  • Employee does not have a bank account.
  1. Go to staging.new.expensify.com
  2. [Employee] Submit an expense to the workspace chat.
  3. [Admin] Go to workspace chat with employee.
  4. [Admin] Approve the expense.
  5. [Admin] Pay with Expensify the expense.
  6. [Admin] Wait for "started settling up.." message to show up, then right click on it > Reply in thread.

Expected Result:

"started settling up.." thread header will display content.

Actual Result:

"started settling up.." thread header shows infinite skeleton.

Workaround:

unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

  • Android: Native
  • Android: mWeb Chrome
  • iOS: Native
  • iOS: mWeb Safari
  • MacOS: Chrome / Safari
  • MacOS: Desktop

Screenshots/Videos

Bug6523222_1719249180369.20240625_010233.mp4

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Issue OwnerCurrent Issue Owner: @strepanier03
@m-natarajan m-natarajan added DeployBlockerCash This issue or pull request should block deployment Daily KSv2 Bug Something is broken. Auto assigns a BugZero manager. DeployBlocker Indicates it should block deploying the API labels Jun 24, 2024
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melvin-bot bot commented Jun 24, 2024

Triggered auto assignment to @aldo-expensify (DeployBlockerCash), see https://stackoverflowteams.com/c/expensify/questions/9980/ for more details.

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melvin-bot bot commented Jun 24, 2024

Triggered auto assignment to @strepanier03 (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

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👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

  1. Identify the pull request that introduced this issue and revert it.
  2. Find someone who can quickly fix the issue.
  3. Fix the issue yourself.

@m-natarajan
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@strepanier03 FYI I haven't added the External label as I wasn't 100% sure about this issue. Please take a look and add the label if you agree it's a bug and can be handled by external contributors

@m-natarajan
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We think that this bug might be related to #wave-collect - Release 1

@aldo-expensify
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I think the cause is this: https://github.com/Expensify/App/pull/40168/files#r1651736267

@aldo-expensify
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PR up: #44357

@nkdengineer
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Thanks @aldo-expensify for the fix, I was not available last night.

@yuwenmemon yuwenmemon removed the DeployBlocker Indicates it should block deploying the API label Jun 25, 2024
@mountiny mountiny removed the DeployBlockerCash This issue or pull request should block deployment label Jun 25, 2024
@mountiny
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The CPed Pr was validated

@melvin-bot melvin-bot bot added Weekly KSv2 Awaiting Payment Auto-added when associated PR is deployed to production and removed Weekly KSv2 labels Jun 25, 2024
@melvin-bot melvin-bot bot changed the title Expense - "started settling up.." thread header shows infinite skeleton [HOLD for payment 2024-07-02] Expense - "started settling up.." thread header shows infinite skeleton Jun 25, 2024
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melvin-bot bot commented Jun 25, 2024

Reviewing label has been removed, please complete the "BugZero Checklist".

@melvin-bot melvin-bot bot removed the Reviewing Has a PR in review label Jun 25, 2024
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melvin-bot bot commented Jun 25, 2024

The solution for this issue has been 🚀 deployed to production 🚀 in version 9.0.1-19 and is now subject to a 7-day regression period 📆. Here is the list of pull requests that resolve this issue:

If no regressions arise, payment will be issued on 2024-07-02. 🎊

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melvin-bot bot commented Jun 25, 2024

BugZero Checklist: The PR fixing this issue has been merged! The following checklist (instructions) will need to be completed before the issue can be closed:

  • [@aldo-expensify] The PR that introduced the bug has been identified. Link to the PR:
  • [@aldo-expensify] The offending PR has been commented on, pointing out the bug it caused and why, so the author and reviewers can learn from the mistake. Link to comment:
  • [@aldo-expensify] A discussion in #expensify-bugs has been started about whether any other steps should be taken (e.g. updating the PR review checklist) in order to catch this type of bug sooner. Link to discussion:
  • [@aldo-expensify] Determine if we should create a regression test for this bug.
  • [@aldo-expensify] If we decide to create a regression test for the bug, please propose the regression test steps to ensure the same bug will not reach production again.
  • [@strepanier03] Link the GH issue for creating/updating the regression test once above steps have been agreed upon:

@melvin-bot melvin-bot bot added Daily KSv2 and removed Weekly KSv2 labels Jul 2, 2024
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melvin-bot bot commented Jul 2, 2024

Skipping the payment summary for this issue since all the assignees are employees or vendors. If this is incorrect, please manually add the payment summary SO.

@strepanier03
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It doesn't look like we need to pay anyone for this but I believe we still need to do the checklist, at least the reg test part.

@aldo-expensify - Can you take a look at the checklist and fill out anything that is necessary? If we don't need a reg test, feel free to just close this out as done.

@melvin-bot melvin-bot bot added Weekly KSv2 and removed Daily KSv2 labels Jul 3, 2024
@melvin-bot melvin-bot bot changed the title [HOLD for payment 2024-07-02] Expense - "started settling up.." thread header shows infinite skeleton [HOLD for payment 2024-07-10] [HOLD for payment 2024-07-02] Expense - "started settling up.." thread header shows infinite skeleton Jul 3, 2024
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melvin-bot bot commented Jul 3, 2024

The solution for this issue has been 🚀 deployed to production 🚀 in version 9.0.3-7 and is now subject to a 7-day regression period 📆. Here is the list of pull requests that resolve this issue:

If no regressions arise, payment will be issued on 2024-07-10. 🎊

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melvin-bot bot commented Jul 3, 2024

BugZero Checklist: The PR fixing this issue has been merged! The following checklist (instructions) will need to be completed before the issue can be closed:

  • [@aldo-expensify] The PR that introduced the bug has been identified. Link to the PR:
  • [@aldo-expensify] The offending PR has been commented on, pointing out the bug it caused and why, so the author and reviewers can learn from the mistake. Link to comment:
  • [@aldo-expensify] A discussion in #expensify-bugs has been started about whether any other steps should be taken (e.g. updating the PR review checklist) in order to catch this type of bug sooner. Link to discussion:
  • [@aldo-expensify] Determine if we should create a regression test for this bug.
  • [@aldo-expensify] If we decide to create a regression test for the bug, please propose the regression test steps to ensure the same bug will not reach production again.
  • [@strepanier03] Link the GH issue for creating/updating the regression test once above steps have been agreed upon:

@strepanier03 strepanier03 added Daily KSv2 and removed Weekly KSv2 labels Jul 10, 2024
@strepanier03 strepanier03 changed the title [HOLD for payment 2024-07-10] [HOLD for payment 2024-07-02] Expense - "started settling up.." thread header shows infinite skeleton [HOLD for payment 2024-07-10] Expense - "started settling up.." thread header shows infinite skeleton Jul 10, 2024
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melvin-bot bot commented Jul 10, 2024

Skipping the payment summary for this issue since all the assignees are employees or vendors. If this is incorrect, please manually add the payment summary SO.

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