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Something went wrong error message displayed upon opening the laptop/app after being inactive for a few hours #52312
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This has been labelled "Needs Reproduction". Follow the steps here: https://stackoverflowteams.com/c/expensify/questions/16989 |
Triggered auto assignment to @marcaaron ( |
Triggered auto assignment to @RachCHopkins ( |
I leave my laptop running with newdot open every night and weekend, and I have never had this happen. @m-natarajan it looks like your team were unable to reproduce this? @marcaaron do you know what could cause such a thing? Seems to me it's likely unrelated to just wandering off and leaving the laptop open. |
Let's make this external and see if anyone has any ideas? I think this is the relevant part of the logs. It was a
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The only thing I changed recently is to make the map load lazily. What I can see that could happen is the app is loaded, then we make an update and the js files change since they use a content hash in the name, then the old version of the app tries to load a chunk that no longer exists. If that is the case we could either try to catch these bundle load errors and do a full app reload or have some way to keep old versions of the files available once we deploy an update. |
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Version Number:
Reproducible in staging?: Needs reproduction
Reproducible in production?: Needs Reproduction
If this was caught on HybridApp, is this reproducible on New Expensify Standalone?:
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by: @quinthar
Slack conversation (hyperlinked to channel name): ts_external_expensify_quality
Action Performed:
Expected Result:
User able to continue to use the app after being inactive for few hours
Actual Result:
Uh-oh, Something went wrong error
message displayed and on clicking refresh first time did not solve the issue and secondtime signin page displayedWorkaround:
Unknown
Platforms:
Which of our officially supported platforms is this issue occurring on?
Screenshots/Videos
Add any screenshot/video evidence
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