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Crashing after roughly 2 minutes. #2822

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ThistleRiver opened this issue Sep 15, 2016 · 4 comments
Closed

Crashing after roughly 2 minutes. #2822

ThistleRiver opened this issue Sep 15, 2016 · 4 comments

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@ThistleRiver
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Hi.

Deck tracker keeps crashing after roughly two minutes of use, giving me this generic error message I'm sure we've all seen before. I've tried messing around with compatability settings, and I have checked my .NET version (4.6.1), but to no avail. Here are a couple of computer specs that might be relevant, in case it's a driver problem, or anything.

OS: Windows 10 Home (build 10586.589)
GPU: AMD RX 480
GPU driver: 16.9.1

Thanks for your time.

@riQQ
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riQQ commented Sep 15, 2016

@ThistleRiver
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Thanks for the help.

Here's one of the event viewer logs from one of the crashes.

Faulting application name: HearthstoneDeckTracker.exe, version: 1.0.5.29, time stamp: 0x57c54e0f
Faulting module name: ltc_game32-116096.dll, version: 1.0.0.1, time stamp: 0x57cf4e9b
Exception code: 0xc00000fd
Fault offset: 0x00002e70
Faulting process ID: 0xd0c
Faulting application start time: 0x01d20f4b93153790
Faulting application path: C:\Users\Stuart\AppData\Local\HearthstoneDeckTracker\app-1.0.5.29\HearthstoneDeckTracker.exe
Faulting module path: C:\PROGRA2\RAPTRI1\PlaysTV\ltc_game32-116096.dll
Report ID: c969c977-ca84-4925-b87e-f7fbd828cb92
Faulting package full name:
Faulting package-relative application ID:

Looks like it's something to do with Raptr,
which I think is part of my AMD Gaming Evolved installation, but I'm not sure how I can go about trying to fix it. I have attached a Deck Tracker log from the same event, but it doesn't look that weird to me.

hdt_log_1473942758.txt

Thanks for all your help.

@riQQ
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riQQ commented Sep 16, 2016

As this is a Raptr issue, you can try disabling it or ask their support.

@judge2020
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Closing issues that are similar to this one where the OP does not respond within 10+ months.

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