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Known problems

Christian edited this page Jun 30, 2017 · 6 revisions

Linux

Unexpected crashes

If you are running YUView on Linux and it crashes unexpectedly while switching between different statistics files, try calling it with the environment variable QT_NO_FT_CACHE set:

QT_NO_FT_CACHE=1 YUView 

on bash or

setenv QT_NO_FT_CACHE 1; YUView

on tcsh.

Maximize button missing

Sometimes, the maximize button of the main window just vanishes. This has to do with Qt and the dockable widgets. If you rearrange the dock widgets or hide some of them, the maximise button will reappear.

Mac

On Mac, YUView crashes if you are using a special kind of proxy server. The bug is in Qt5.8 and will be fixed in 5.9. A workaround is to disable the automatic check for new versions of YUView. You can disable the automatic update check in the settings dialog but that will not help if the application does not start. Another way is to use the command line parameter '-noUpdate'. Assuming you have YUView installed in the Applications, start YUView like this:

/Applications/YUView.app/Contents/MacOS/YUView -noUpdate

YUView should now start normally and the update feature is disabled. This settings is persistent so you can not start YUView normally. Of course the application will still crash if you manually check for an update.