diff --git a/helpdesk_mgmt/README.rst b/helpdesk_mgmt/README.rst
new file mode 100644
index 0000000000..b610eb2cda
--- /dev/null
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@@ -0,0 +1,260 @@
+===================
+Helpdesk Management
+===================
+
+.. 
+   !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
+   !! This file is generated by oca-gen-addon-readme !!
+   !! changes will be overwritten.                   !!
+   !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
+   !! source digest: sha256:cedeb6d130da8d860c927b8bb9da141d744a51997e0294ea4af2f9a0d1e4185d
+   !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
+
+.. |badge1| image:: https://img.shields.io/badge/maturity-Beta-yellow.png
+    :target: https://odoo-community.org/page/development-status
+    :alt: Beta
+.. |badge2| image:: https://img.shields.io/badge/licence-AGPL--3-blue.png
+    :target: http://www.gnu.org/licenses/agpl-3.0-standalone.html
+    :alt: License: AGPL-3
+.. |badge3| image:: https://img.shields.io/badge/github-OCA%2Fhelpdesk-lightgray.png?logo=github
+    :target: https://github.com/OCA/helpdesk/tree/17.0/helpdesk_mgmt
+    :alt: OCA/helpdesk
+.. |badge4| image:: https://img.shields.io/badge/weblate-Translate%20me-F47D42.png
+    :target: https://translation.odoo-community.org/projects/helpdesk-17-0/helpdesk-17-0-helpdesk_mgmt
+    :alt: Translate me on Weblate
+.. |badge5| image:: https://img.shields.io/badge/runboat-Try%20me-875A7B.png
+    :target: https://runboat.odoo-community.org/builds?repo=OCA/helpdesk&target_branch=17.0
+    :alt: Try me on Runboat
+
+|badge1| |badge2| |badge3| |badge4| |badge5|
+
+This module adds Helpdesk functionality in Odoo.
+
+**Table of contents**
+
+.. contents::
+   :local:
+
+Configuration
+=============
+
+To configure this module, you need to:
+
+1. Edit or create new channels.
+2. Edit or create new categories.
+3. Edit or create new stages.
+4. Edit or create new teams.
+5. Edit or create new tags.
+
+Channels
+--------
+
+1. Go to *Helpdesk > Configuration > Channels* to edit or create new
+   channels.
+2. Edit or create a channel.
+3. Set the name for the channel.
+4. You can also Activate or Deactivate channels.
+
+|image1|
+
+Categories
+----------
+
+1. Go to *Helpdesk > Configuration > Categories* to edit or create new
+   categories.
+2. Edit or create a new category.
+3. Set the name for the category.
+4. You can also Activate or Deactivate categories.
+
+|image2|
+
+Stages
+------
+
+1. Go to *Helpdesk > Configuration > Stages* to edit or create new
+   stages.
+2. Edit or create a new stage.
+3. Set the name for the stage.
+4. Set the sequence order for the stage.
+5. You can select an Email template.
+6. Mark the Unattended checkbox if the stage contains unattended
+   tickets.
+7. Mark the Closed checkbox if the stage contains closed tickets.
+8. You can add a description for the stage.
+9. You can also Activate or Deactivate stages.
+
+|image3|
+
+You can also sort the stage sequence if you move up or down the stages
+in the list view.
+
+Teams
+-----
+
+1. Go to *Helpdesk > Configuration > Teams* to edit or create new teams.
+2. Edit or create a new team.
+3. Set the name for the team.
+4. Add the teams members.
+5. You can also Activate or Deactivate teams.
+
+|image4|
+
+Tags
+----
+
+1. Go to *Helpdesk > Configuration > Ticket Tags* to edit or create new
+   tags.
+2. Edit or create a new tag.
+3. Set the name for the tag.
+4. Set the color index for the tag.
+5. You can also Activate or Deactivate tags.
+
+|image5|
+
+Permissions
+-----------
+
+There are restrictions to read tickets according to the user's
+permissions set in Helpdesk.
+
+1. *User: Personal tickets*: User is able to see their tickets (those
+   that are assigned to their user) or those that are no team nor user
+   is assigned.
+2. *User: Team tickets*: User is able to see all the tickets that are
+   assigned to the teams to which he/she belongs or the tickets that are
+   not assigned to any team nor user.
+3. *User*: User is able to see all the tickets.
+
+.. |image1| image:: https://raw.githubusercontent.com/OCA/helpdesk/17.0/helpdesk_mgmt/static/description/Channels.PNG
+.. |image2| image:: https://raw.githubusercontent.com/OCA/helpdesk/17.0/helpdesk_mgmt/static/description/Categories.PNG
+.. |image3| image:: https://raw.githubusercontent.com/OCA/helpdesk/17.0/helpdesk_mgmt/static/description/Stages.PNG
+.. |image4| image:: https://raw.githubusercontent.com/OCA/helpdesk/17.0/helpdesk_mgmt/static/description/Teams.PNG
+.. |image5| image:: https://raw.githubusercontent.com/OCA/helpdesk/17.0/helpdesk_mgmt/static/description/Tags.PNG
+
+Usage
+=====
+
+1. Go to *Helpdesk* or *Helpdesk > Dashboard* to see the tickets
+   dashboard
+2. In the Kanban view, click in the kanban card of a team to see their
+   tickets and create new ones.
+
+|Tickets_Kanban|
+
+To create a new ticket from the kanban view:
+
+1. Press *Create* button or click on the plus icon at the top of the
+   column of a stage.
+2. Set the name or subject for the ticket.
+3. Select the team that will manage the ticket.
+4. You can select a user to assign the ticket.
+5. Set the priority of the ticket.
+6. Select the partner, and you can also set the partner name and email.
+7. You can select a category and set tags for the ticket.
+8. Add a description.
+9. You can also attach files to the ticket.
+
+|Tickets01|
+
+.. |Tickets_Kanban| image:: https://raw.githubusercontent.com/OCA/helpdesk/17.0/helpdesk_mgmt/static/description/Tickets_Kanban.PNG
+.. |Tickets01| image:: https://raw.githubusercontent.com/OCA/helpdesk/17.0/helpdesk_mgmt/static/description/Tickets01.PNG
+
+Known issues / Roadmap
+======================
+
+-  Add a tour feature similar to what the ``project`` module defines to
+   discover projects / tasks.
+-  Update portal tests defined in ``tests/test_portal.py`` to rely on
+   tour specs (in JS) in order to replicate the navigation behavior of
+   portal users.
+
+Bug Tracker
+===========
+
+Bugs are tracked on `GitHub Issues <https://github.com/OCA/helpdesk/issues>`_.
+In case of trouble, please check there if your issue has already been reported.
+If you spotted it first, help us to smash it by providing a detailed and welcomed
+`feedback <https://github.com/OCA/helpdesk/issues/new?body=module:%20helpdesk_mgmt%0Aversion:%2017.0%0A%0A**Steps%20to%20reproduce**%0A-%20...%0A%0A**Current%20behavior**%0A%0A**Expected%20behavior**>`_.
+
+Do not contact contributors directly about support or help with technical issues.
+
+Credits
+=======
+
+Authors
+-------
+
+* AdaptiveCity
+* Tecnativa
+* ForgeFlow
+* C2i Change 2 Improve
+* Domatix
+* Factor Libre
+* SDi Soluciones
+
+Contributors
+------------
+
+-  `Domatix <https://www.domatix.com>`__:
+
+   -  Carlos Martínez
+   -  Catalin Airimitoaie
+   -  Álvaro López
+   -  Samuel Calvo
+
+-  `Adaptive City <https://www.adaptivecity.com>`__:
+
+   -  Aitor Bouzas
+
+-  `SDi Soluciones, S.L. <https://www.sdi.es>`__:
+
+   -  Oscar Soto
+   -  Jorge Luis Quinteros
+
+-  `C2i Change 2 improve <http://www.c2i.es>`__:
+
+   -  Eduardo Magdalena <emagdalena@c2i.es>
+
+-  `Factor Libre <https://factorlibre.com>`__:
+
+   -  María Alhambra
+   -  Daniel Cano
+
+-  `Tecnativa <https://www.tecnativa.com>`__:
+
+   -  Pedro M. Baeza
+   -  Víctor Martínez
+
+-  `ID42 Sistemas <https://www.id42.com.br>`__:
+
+   -  Marcel Savegnago
+   -  Eduardo Aparício
+
+-  `Obertix <https://www.obertix.net>`__:
+
+   -  Vicent Cubells
+
+-  `Solvos <https://www.solvos.es>`__:
+
+   -  David Alonso
+
+-  `XCG Consulting <https://xcg-consulting.fr>`__:
+
+   -  Houzéfa Abbasbhay
+
+Maintainers
+-----------
+
+This module is maintained by the OCA.
+
+.. image:: https://odoo-community.org/logo.png
+   :alt: Odoo Community Association
+   :target: https://odoo-community.org
+
+OCA, or the Odoo Community Association, is a nonprofit organization whose
+mission is to support the collaborative development of Odoo features and
+promote its widespread use.
+
+This module is part of the `OCA/helpdesk <https://github.com/OCA/helpdesk/tree/17.0/helpdesk_mgmt>`_ project on GitHub.
+
+You are welcome to contribute. To learn how please visit https://odoo-community.org/page/Contribute.
diff --git a/helpdesk_mgmt/__init__.py b/helpdesk_mgmt/__init__.py
new file mode 100644
index 0000000000..91c5580fed
--- /dev/null
+++ b/helpdesk_mgmt/__init__.py
@@ -0,0 +1,2 @@
+from . import controllers
+from . import models
diff --git a/helpdesk_mgmt/__manifest__.py b/helpdesk_mgmt/__manifest__.py
new file mode 100644
index 0000000000..3054565e7c
--- /dev/null
+++ b/helpdesk_mgmt/__manifest__.py
@@ -0,0 +1,45 @@
+# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl).
+
+{
+    "name": "Helpdesk Management",
+    "summary": """
+        Helpdesk""",
+    "version": "17.0.1.0.0",
+    "license": "AGPL-3",
+    "category": "After-Sales",
+    "author": "AdaptiveCity, "
+    "Tecnativa, "
+    "ForgeFlow, "
+    "C2i Change 2 Improve, "
+    "Domatix, "
+    "Factor Libre, "
+    "SDi Soluciones, "
+    "Odoo Community Association (OCA)",
+    "website": "https://github.com/OCA/helpdesk",
+    "depends": ["mail", "portal"],
+    "data": [
+        "data/helpdesk_data.xml",
+        "security/helpdesk_security.xml",
+        "security/ir.model.access.csv",
+        "views/res_partner_views.xml",
+        "views/res_config_settings_views.xml",
+        "views/helpdesk_ticket_templates.xml",
+        "views/helpdesk_ticket_menu.xml",
+        "views/helpdesk_ticket_team_views.xml",
+        "views/helpdesk_ticket_stage_views.xml",
+        "views/helpdesk_ticket_category_views.xml",
+        "views/helpdesk_ticket_channel_views.xml",
+        "views/helpdesk_ticket_tag_views.xml",
+        "views/helpdesk_ticket_views.xml",
+        "views/helpdesk_dashboard_views.xml",
+    ],
+    "demo": ["demo/helpdesk_demo.xml"],
+    "assets": {
+        "web.assets_frontend": [
+            "helpdesk_mgmt/static/src/js/new_ticket.js",
+        ],
+    },
+    "development_status": "Beta",
+    "application": True,
+    "installable": True,
+}
diff --git a/helpdesk_mgmt/controllers/__init__.py b/helpdesk_mgmt/controllers/__init__.py
new file mode 100644
index 0000000000..69884d3bb0
--- /dev/null
+++ b/helpdesk_mgmt/controllers/__init__.py
@@ -0,0 +1,2 @@
+from . import main
+from . import myaccount
diff --git a/helpdesk_mgmt/controllers/main.py b/helpdesk_mgmt/controllers/main.py
new file mode 100644
index 0000000000..ab772c6883
--- /dev/null
+++ b/helpdesk_mgmt/controllers/main.py
@@ -0,0 +1,121 @@
+import base64
+import logging
+
+import werkzeug
+
+import odoo.http as http
+from odoo.http import request
+from odoo.tools import plaintext2html
+
+_logger = logging.getLogger(__name__)
+
+
+class HelpdeskTicketController(http.Controller):
+    @http.route("/ticket/close", type="http", auth="user")
+    def support_ticket_close(self, **kw):
+        """Close the support ticket"""
+        values = {}
+        for field_name, field_value in kw.items():
+            if field_name.endswith("_id"):
+                values[field_name] = int(field_value)
+            else:
+                values[field_name] = field_value
+        ticket = (
+            http.request.env["helpdesk.ticket"]
+            .sudo()
+            .search([("id", "=", values["ticket_id"])])
+        )
+        stage = http.request.env["helpdesk.ticket.stage"].browse(values.get("stage_id"))
+        if stage.close_from_portal:  # protect against invalid target stage request
+            ticket.stage_id = values.get("stage_id")
+
+        return werkzeug.utils.redirect("/my/ticket/" + str(ticket.id))
+
+    def _get_teams(self):
+        return (
+            http.request.env["helpdesk.ticket.team"]
+            .with_company(request.env.company.id)
+            .search([("active", "=", True), ("show_in_portal", "=", True)])
+            if http.request.env.user.company_id.helpdesk_mgmt_portal_select_team
+            else False
+        )
+
+    @http.route("/new/ticket", type="http", auth="user", website=True)
+    def create_new_ticket(self, **kw):
+        session_info = http.request.env["ir.http"].session_info()
+        company = request.env.company
+        category_model = http.request.env["helpdesk.ticket.category"]
+        categories = category_model.with_company(company.id).search(
+            [("active", "=", True)]
+        )
+        email = http.request.env.user.email
+        name = http.request.env.user.name
+        company = request.env.company
+        return http.request.render(
+            "helpdesk_mgmt.portal_create_ticket",
+            {
+                "categories": categories,
+                "teams": self._get_teams(),
+                "email": email,
+                "name": name,
+                "ticket_team_id_required": (
+                    company.helpdesk_mgmt_portal_team_id_required
+                ),
+                "ticket_category_id_required": (
+                    company.helpdesk_mgmt_portal_category_id_required
+                ),
+                "max_upload_size": session_info["max_file_upload_size"],
+            },
+        )
+
+    def _prepare_submit_ticket_vals(self, **kw):
+        category = http.request.env["helpdesk.ticket.category"].browse(
+            int(kw.get("category"))
+        )
+        company = category.company_id or http.request.env.company
+        vals = {
+            "company_id": company.id,
+            "category_id": category.id,
+            "description": plaintext2html(kw.get("description")),
+            "name": kw.get("subject"),
+            "attachment_ids": False,
+            "channel_id": request.env.ref(
+                "helpdesk_mgmt.helpdesk_ticket_channel_web", False
+            ).id,
+            "partner_id": request.env.user.partner_id.id,
+            "partner_name": request.env.user.partner_id.name,
+            "partner_email": request.env.user.partner_id.email,
+        }
+        team = http.request.env["helpdesk.ticket.team"]
+        if company.helpdesk_mgmt_portal_select_team and kw.get("team"):
+            team = (
+                http.request.env["helpdesk.ticket.team"]
+                .sudo()
+                .search(
+                    [("id", "=", int(kw.get("team"))), ("show_in_portal", "=", True)]
+                )
+            )
+            vals["team_id"] = team.id
+        # Need to set stage_id so that the _track_template() method is called
+        # and the mail is sent automatically if applicable
+        vals["stage_id"] = team._get_applicable_stages()[:1].id
+        return vals
+
+    @http.route("/submitted/ticket", type="http", auth="user", website=True, csrf=True)
+    def submit_ticket(self, **kw):
+        vals = self._prepare_submit_ticket_vals(**kw)
+        new_ticket = request.env["helpdesk.ticket"].sudo().create(vals)
+        new_ticket.message_subscribe(partner_ids=request.env.user.partner_id.ids)
+        if kw.get("attachment"):
+            for c_file in request.httprequest.files.getlist("attachment"):
+                data = c_file.read()
+                if c_file.filename:
+                    request.env["ir.attachment"].sudo().create(
+                        {
+                            "name": c_file.filename,
+                            "datas": base64.b64encode(data),
+                            "res_model": "helpdesk.ticket",
+                            "res_id": new_ticket.id,
+                        }
+                    )
+        return werkzeug.utils.redirect("/my/ticket/%s" % new_ticket.id)
diff --git a/helpdesk_mgmt/controllers/myaccount.py b/helpdesk_mgmt/controllers/myaccount.py
new file mode 100644
index 0000000000..05a1b5ac51
--- /dev/null
+++ b/helpdesk_mgmt/controllers/myaccount.py
@@ -0,0 +1,262 @@
+# License LGPL-3.0 or later (https://www.gnu.org/licenses/lgpl.html).
+
+from collections import OrderedDict
+from operator import itemgetter
+
+from odoo import _, http
+from odoo.exceptions import AccessError, MissingError
+from odoo.http import request
+from odoo.osv.expression import AND, OR
+from odoo.tools import groupby as groupbyelem
+
+from odoo.addons.portal.controllers.portal import CustomerPortal
+from odoo.addons.portal.controllers.portal import pager as portal_pager
+
+
+class CustomerPortalHelpdesk(CustomerPortal):
+    """Routes called in portal mode to manage tickets.
+    Very similar to those in the "project" module defined to manage tasks.
+    """
+
+    def _prepare_home_portal_values(self, counters):
+        values = super()._prepare_home_portal_values(counters)
+        if "ticket_count" in counters:
+            helpdesk_model = request.env["helpdesk.ticket"]
+            ticket_count = (
+                helpdesk_model.search_count([])
+                if helpdesk_model.check_access_rights("read", raise_exception=False)
+                else 0
+            )
+            values["ticket_count"] = ticket_count
+        return values
+
+    @http.route(
+        ["/my/tickets", "/my/tickets/page/<int:page>"],
+        type="http",
+        auth="user",
+        website=True,
+    )
+    def portal_my_tickets(
+        self,
+        page=1,
+        date_begin=None,
+        date_end=None,
+        sortby=None,
+        filterby=None,
+        search=None,
+        search_in=None,
+        groupby=None,
+        **kw,
+    ):
+        HelpdeskTicket = request.env["helpdesk.ticket"]
+        # Avoid error if the user does not have access.
+        if not HelpdeskTicket.check_access_rights("read", raise_exception=False):
+            return request.redirect("/my")
+
+        values = self._prepare_portal_layout_values()
+
+        searchbar_sortings = self._ticket_get_searchbar_sortings()
+        searchbar_sortings = dict(
+            sorted(
+                self._ticket_get_searchbar_sortings().items(),
+                key=lambda item: item[1]["sequence"],
+            )
+        )
+
+        searchbar_filters = {
+            "all": {"label": _("All"), "domain": []},
+        }
+        for stage in request.env["helpdesk.ticket.stage"].search([]):
+            searchbar_filters[str(stage.id)] = {
+                "label": stage.name,
+                "domain": [("stage_id", "=", stage.id)],
+            }
+
+        searchbar_inputs = self._ticket_get_searchbar_inputs()
+        searchbar_groupby = self._ticket_get_searchbar_groupby()
+
+        if not sortby:
+            sortby = "date"
+        order = searchbar_sortings[sortby]["order"]
+
+        if not filterby:
+            filterby = "all"
+        domain = searchbar_filters.get(filterby, searchbar_filters.get("all"))["domain"]
+
+        if not groupby:
+            groupby = "none"
+
+        if date_begin and date_end:
+            domain += [
+                ("create_date", ">", date_begin),
+                ("create_date", "<=", date_end),
+            ]
+
+        if not search_in:
+            search_in = "all"
+        if search:
+            domain += self._ticket_get_search_domain(search_in, search)
+
+        domain = AND(
+            [
+                domain,
+                request.env["ir.rule"]._compute_domain(HelpdeskTicket._name, "read"),
+            ]
+        )
+
+        # count for pager
+        ticket_count = HelpdeskTicket.search_count(domain)
+        # pager
+        pager = portal_pager(
+            url="/my/tickets",
+            url_args={
+                "date_begin": date_begin,
+                "date_end": date_end,
+                "sortby": sortby,
+                "filterby": filterby,
+                "groupby": groupby,
+                "search": search,
+                "search_in": search_in,
+            },
+            total=ticket_count,
+            page=page,
+            step=self._items_per_page,
+        )
+
+        order = self._ticket_get_order(order, groupby)
+        tickets = HelpdeskTicket.search(
+            domain,
+            order=order,
+            limit=self._items_per_page,
+            offset=pager["offset"],
+        )
+        request.session["my_tickets_history"] = tickets.ids[:100]
+
+        groupby_mapping = self._ticket_get_groupby_mapping()
+        group = groupby_mapping.get(groupby)
+        if group:
+            grouped_tickets = [
+                request.env["helpdesk.ticket"].concat(*g)
+                for k, g in groupbyelem(tickets, itemgetter(group))
+            ]
+        elif tickets:
+            grouped_tickets = [tickets]
+        else:
+            grouped_tickets = []
+
+        values.update(
+            {
+                "date": date_begin,
+                "date_end": date_end,
+                "grouped_tickets": grouped_tickets,
+                "page_name": "ticket",
+                "default_url": "/my/tickets",
+                "pager": pager,
+                "searchbar_sortings": searchbar_sortings,
+                "searchbar_groupby": searchbar_groupby,
+                "searchbar_inputs": searchbar_inputs,
+                "search_in": search_in,
+                "search": search,
+                "sortby": sortby,
+                "groupby": groupby,
+                "searchbar_filters": OrderedDict(sorted(searchbar_filters.items())),
+                "filterby": filterby,
+            }
+        )
+        return request.render("helpdesk_mgmt.portal_my_tickets", values)
+
+    @http.route(
+        ["/my/ticket/<int:ticket_id>"], type="http", auth="public", website=True
+    )
+    def portal_my_ticket(self, ticket_id, access_token=None, **kw):
+        try:
+            ticket_sudo = self._document_check_access(
+                "helpdesk.ticket", ticket_id, access_token=access_token
+            )
+        except (AccessError, MissingError):
+            return request.redirect("/my")
+
+        # ensure attachments are accessible with access token inside template
+        for attachment in ticket_sudo.attachment_ids:
+            attachment.generate_access_token()
+        values = self._ticket_get_page_view_values(ticket_sudo, access_token, **kw)
+        return request.render("helpdesk_mgmt.portal_helpdesk_ticket_page", values)
+
+    def _ticket_get_page_view_values(self, ticket, access_token, **kwargs):
+        closed_stages = ticket.team_id._get_applicable_stages().filtered(
+            lambda s: s.close_from_portal
+        )
+        values = {
+            "closed_stages": closed_stages,  # used to display close buttons
+            "page_name": "ticket",
+            "ticket": ticket,
+            "user": request.env.user,
+        }
+        return self._get_page_view_values(
+            ticket, access_token, values, "my_tickets_history", False, **kwargs
+        )
+
+    def _ticket_get_searchbar_sortings(self):
+        return {
+            "date": {
+                "label": _("Newest"),
+                "order": "create_date desc",
+                "sequence": 1,
+            },
+            "name": {"label": _("Title"), "order": "name", "sequence": 2},
+            "stage": {"label": _("Stage"), "order": "stage_id", "sequence": 3},
+            "update": {
+                "label": _("Last Stage Update"),
+                "order": "last_stage_update desc",
+                "sequence": 4,
+            },
+        }
+
+    def _ticket_get_searchbar_groupby(self):
+        values = {
+            "none": {"input": "none", "label": _("None"), "order": 1},
+            "category": {
+                "input": "category",
+                "label": _("Category"),
+                "order": 2,
+            },
+            "stage": {"input": "stage", "label": _("Stage"), "order": 3},
+        }
+        return dict(sorted(values.items(), key=lambda item: item[1]["order"]))
+
+    def _ticket_get_searchbar_inputs(self):
+        values = {
+            "all": {"input": "all", "label": _("Search in All"), "order": 1},
+            "number": {
+                "input": "number",
+                "label": _("Search in Number"),
+                "order": 2,
+            },
+            "name": {
+                "input": "name",
+                "label": _("Search in Title"),
+                "order": 3,
+            },
+        }
+        return dict(sorted(values.items(), key=lambda item: item[1]["order"]))
+
+    def _ticket_get_search_domain(self, search_in, search):
+        search_domain = []
+        if search_in in ("number", "all"):
+            search_domain.append([("number", "ilike", search)])
+        if search_in in ("name", "all"):
+            search_domain.append([("name", "ilike", search)])
+        return OR(search_domain)
+
+    def _ticket_get_groupby_mapping(self):
+        return {
+            "category": "category_id",
+            "stage": "stage_id",
+        }
+
+    def _ticket_get_order(self, order, groupby):
+        groupby_mapping = self._ticket_get_groupby_mapping()
+        field_name = groupby_mapping.get(groupby, "")
+        if not field_name:
+            return order
+        return f"{field_name}, {order}"
diff --git a/helpdesk_mgmt/data/helpdesk_data.xml b/helpdesk_mgmt/data/helpdesk_data.xml
new file mode 100644
index 0000000000..f9511e8cf7
--- /dev/null
+++ b/helpdesk_mgmt/data/helpdesk_data.xml
@@ -0,0 +1,342 @@
+<?xml version="1.0" encoding="utf-8" ?>
+<odoo>
+    <data>
+        <record id="module_helpdesk_category" model="ir.module.category">
+            <field name="name">Helpdesk</field>
+            <field name="description">Helps you handle your helpdesk security.</field>
+            <field name="sequence">9</field>
+        </record>
+    </data>
+    <data noupdate="1">
+        <!--Email template -->
+        <record id="assignment_email_template" model="mail.template">
+            <field name="name">Ticket Assignment</field>
+            <field name="model_id" ref="model_helpdesk_ticket" />
+            <field name="email_from">{{object.company_id.partner_id.email}}</field>
+            <field
+                name="email_cc"
+            >{{not object.partner_id and object.partner_email or ''}},</field>
+            <field
+                name="subject"
+            >{{object.company_id.name}} Ticket Assignment (Ref {{object.number or 'n/a' }})</field>
+            <field name="partner_to">{{object.partner_id.id}}</field>
+            <field name="auto_delete" eval="False" />
+            <field name="lang">{{object.partner_id.lang}}</field>
+            <field name="body_html" type="html">
+                <p>Hello <t t-out="object.user_id.name" />,</p>
+                <p>The ticket <t t-out="object.number" /> has been assigned to you.</p>
+            </field>
+        </record>
+        <record id="closed_ticket_template" model="mail.template">
+            <field name="name">Helpdesk Closed Ticket Notification Email</field>
+            <field name="model_id" ref="helpdesk_mgmt.model_helpdesk_ticket" />
+            <field name="email_from">{{object.company_id.partner_id.email}}</field>
+            <field
+                name="email_cc"
+            >{{not object.partner_id and object.partner_email or ''}},</field>
+            <field name="subject">The ticket {{object.number}} has been closed.</field>
+            <field name="partner_to">{{object.partner_id.id}}</field>
+            <field name="auto_delete" eval="False" />
+            <field name="lang">{{object.partner_id.lang}}</field>
+            <field name="body_html" type="html">
+                <table
+                    border="0"
+                    width="100%"
+                    cellpadding="0"
+                    bgcolor="#ededed"
+                    style="padding: 20px; background-color: #ededed; border-collapse:separate;"
+                >
+                    <tbody>
+                      <!-- HEADER -->
+                      <tr>
+                        <td align="center" style="min-width: 590px;">
+                          <table
+                                    width="590"
+                                    border="0"
+                                    cellpadding="0"
+                                    bgcolor="#875A7B"
+                                    style="min-width: 590px; background-color: rgb(135,90,123); padding: 20px; border-collapse:separate;"
+                                >
+                            <tr>
+                              <td valign="middle" align="right">
+                                <img
+                                                t-att-src="'/logo.png?company=%s' % object.company_id.id"
+                                                style="padding: 0px; margin: 0px; height: auto; width: 80px;"
+                                                t-att-alt="'%s' % object.company_id.name"
+                                            />
+                              </td>
+                            </tr>
+                          </table>
+                        </td>
+                      </tr>
+                      <!-- CONTENT -->
+                      <tr>
+                        <td align="center" style="min-width: 590px;">
+                          <table
+                                    width="590"
+                                    border="0"
+                                    cellpadding="0"
+                                    bgcolor="#ffffff"
+                                    style="min-width: 590px; background-color: rgb(255, 255, 255); padding: 20px; border-collapse:separate;"
+                                >
+                            <tbody>
+                              <td
+                                            valign="top"
+                                            style="font-family:Arial,Helvetica,sans-serif; color: #555; font-size: 14px;"
+                                        >
+                                <p>Hello <t t-out="object.user_id.name" />,</p>
+                                <p>The ticket "<t
+                                                    t-out="object.display_name"
+                                                />" has been closed.</p>
+                              </td>
+                            </tbody>
+                          </table>
+                        </td>
+                      </tr>
+                      <!-- FOOTER -->
+                      <tr>
+                        <td align="center" style="min-width: 590px;">
+                          <table
+                                    width="590"
+                                    border="0"
+                                    cellpadding="0"
+                                    bgcolor="#875A7B"
+                                    style="min-width: 590px; background-color: rgb(135,90,123); padding: 20px; border-collapse:separate;"
+                                >
+                            <tr>
+                              <td
+                                            valign="middle"
+                                            align="left"
+                                            style="color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;"
+                                        >
+                                <t t-out="object.company_id.phone" />
+                              </td>
+                              <td
+                                            valign="middle"
+                                            align="left"
+                                            style="color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;"
+                                        >
+                                <t t-out="object.company_id.email" />
+                              </td>
+                              <td
+                                            valign="middle"
+                                            align="left"
+                                            style="color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;"
+                                        >
+                                <t t-out="object.company_id.website" />
+                              </td>
+                            </tr>
+                          </table>
+                        </td>
+                      </tr>
+                    </tbody>
+                </table>
+            </field>
+        </record>
+        <record id="changed_stage_template" model="mail.template">
+            <field name="name">Helpdesk Changed Stage notification Email</field>
+            <field name="model_id" ref="helpdesk_mgmt.model_helpdesk_ticket" />
+            <field name="email_from">{{object.company_id.partner_id.email}}</field>
+            <field
+                name="email_cc"
+            >{{not object.partner_id and object.partner_email or ''}},</field>
+            <field
+                name="subject"
+            >The ticket {{object.number}} stage has changed.</field>
+            <field name="partner_to">{{object.partner_id.id}}</field>
+            <field name="auto_delete" eval="False" />
+            <field name="lang">{{object.partner_id.lang}}</field>
+            <field name="body_html" type="html">
+                <table
+                    border="0"
+                    width="100%"
+                    cellpadding="0"
+                    bgcolor="#ededed"
+                    style="padding: 20px; background-color: #ededed; border-collapse:separate;"
+                >
+                    <tbody>
+                      <!-- HEADER -->
+                      <tr>
+                        <td align="center" style="min-width: 590px;">
+                          <table
+                                    width="590"
+                                    border="0"
+                                    cellpadding="0"
+                                    bgcolor="#875A7B"
+                                    style="min-width: 590px; background-color: rgb(135,90,123); padding: 20px; border-collapse:separate;"
+                                >
+                            <tr>
+                              <td valign="middle" align="right">
+                                <img
+                                                t-att-src="'/logo.png?company=%s' % object.company_id.id"
+                                                style="padding: 0px; margin: 0px; height: auto; width: 80px;"
+                                                t-att-alt="'%s' % object.company_id.name"
+                                            />
+                              </td>
+                            </tr>
+                          </table>
+                        </td>
+                      </tr>
+                      <!-- CONTENT -->
+                      <tr>
+                        <td align="center" style="min-width: 590px;">
+                          <table
+                                    width="590"
+                                    border="0"
+                                    cellpadding="0"
+                                    bgcolor="#ffffff"
+                                    style="min-width: 590px; background-color: rgb(255, 255, 255); padding: 20px; border-collapse:separate;"
+                                >
+                            <tbody>
+                              <td
+                                            valign="top"
+                                            style="font-family:Arial,Helvetica,sans-serif; color: #555; font-size: 14px;"
+                                        >
+                                <p>Hello <t t-out="object.user_id.name" />,</p>
+                                <p>The ticket "<t
+                                                    t-out="object.display_name"
+                                                />" stage has changed to <t
+                                                    t-out="object.stage_id.name"
+                                                />.</p>
+                              </td>
+                            </tbody>
+                          </table>
+                        </td>
+                      </tr>
+                      <!-- FOOTER -->
+                      <tr>
+                        <td align="center" style="min-width: 590px;">
+                          <table
+                                    width="590"
+                                    border="0"
+                                    cellpadding="0"
+                                    bgcolor="#875A7B"
+                                    style="min-width: 590px; background-color: rgb(135,90,123); padding: 20px; border-collapse:separate;"
+                                >
+                            <tr>
+                              <td
+                                            valign="middle"
+                                            align="left"
+                                            style="color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;"
+                                        >
+                                <t t-out="object.company_id.phone" />
+                              </td>
+                              <td
+                                            valign="middle"
+                                            align="left"
+                                            style="color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;"
+                                        >
+                                <t t-out="object.company_id.email" />
+                              </td>
+                              <td
+                                            valign="middle"
+                                            align="left"
+                                            style="color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;"
+                                        >
+                                <t t-out="object.company_id.website" />
+                              </td>
+                            </tr>
+                          </table>
+                        </td>
+                      </tr>
+                    </tbody>
+                </table>
+            </field>
+        </record>
+        <!-- Sequence -->
+        <record id="helpdesk_ticket_sequence" model="ir.sequence">
+            <field name="name">Helpdesk Ticket Sequence</field>
+            <field name="code">helpdesk.ticket.sequence</field>
+            <field name="prefix">HT</field>
+            <field name="padding">5</field>
+            <field name="company_id" />
+        </record>
+        <!-- Stages -->
+        <record id="helpdesk_ticket_stage_new" model="helpdesk.ticket.stage">
+            <field name="sequence">1</field>
+            <field name="name">New</field>
+            <field name="unattended">True</field>
+            <field name="closed">False</field>
+            <field name="company_id" />
+        </record>
+        <record id="helpdesk_ticket_stage_in_progress" model="helpdesk.ticket.stage">
+            <field name="sequence">2</field>
+            <field name="name">In Progress</field>
+            <field name="unattended">False</field>
+            <field name="closed">False</field>
+            <field name="company_id" />
+        </record>
+        <record id="helpdesk_ticket_stage_awaiting" model="helpdesk.ticket.stage">
+            <field name="sequence">3</field>
+            <field name="name">Awaiting</field>
+            <field name="unattended">False</field>
+            <field name="closed">False</field>
+            <field name="company_id" />
+        </record>
+        <record id="helpdesk_ticket_stage_done" model="helpdesk.ticket.stage">
+            <field name="sequence">4</field>
+            <field name="name">Done</field>
+            <field name="unattended">False</field>
+            <field name="closed">True</field>
+            <field name="close_from_portal">True</field>
+            <field name="fold">True</field>
+            <field name="mail_template_id" ref="helpdesk_mgmt.closed_ticket_template" />
+            <field name="company_id" />
+        </record>
+        <record id="helpdesk_ticket_stage_cancelled" model="helpdesk.ticket.stage">
+            <field name="sequence">5</field>
+            <field name="name">Cancelled</field>
+            <field name="unattended">False</field>
+            <field name="closed">True</field>
+            <field name="close_from_portal">True</field>
+            <field name="fold">True</field>
+            <field name="mail_template_id" ref="helpdesk_mgmt.closed_ticket_template" />
+            <field name="company_id" />
+        </record>
+        <record id="helpdesk_ticket_stage_rejected" model="helpdesk.ticket.stage">
+            <field name="sequence">6</field>
+            <field name="name">Rejected</field>
+            <field name="unattended">False</field>
+            <field name="closed">True</field>
+            <field name="close_from_portal">False</field>
+            <field name="fold">True</field>
+            <field name="mail_template_id" ref="helpdesk_mgmt.closed_ticket_template" />
+            <field name="company_id" />
+        </record>
+        <!-- Channels -->
+        <record id="helpdesk_ticket_channel_web" model="helpdesk.ticket.channel">
+            <field name="name">Web</field>
+        </record>
+        <record id="helpdesk_ticket_channel_email" model="helpdesk.ticket.channel">
+            <field name="name">Email</field>
+        </record>
+        <record id="helpdesk_ticket_channel_phone" model="helpdesk.ticket.channel">
+            <field name="name">Phone</field>
+        </record>
+        <record id="helpdesk_ticket_channel_other" model="helpdesk.ticket.channel">
+            <field name="name">Other</field>
+        </record>
+        <!--default alias for leads-->
+        <record id="mail_alias_lead_info_helpdesk" model="mail.alias">
+            <field name="alias_name">help</field>
+            <field name="alias_model_id" ref="model_helpdesk_ticket" />
+            <field name="alias_parent_model_id" ref="model_helpdesk_ticket_team" />
+        </record>
+        <!-- Helpdesk Ticket-related subtypes for messaging / Chatter -->
+        <record id="hlp_tck_created" model="mail.message.subtype">
+            <field name="name">Ticket Created</field>
+            <field name="res_model">helpdesk.ticket</field>
+            <field name="default" eval="False" />
+            <field name="hidden" eval="False" />
+            <field name="description">Ticket created</field>
+        </record>
+        <!-- Helpdesk Ticket-related subtypes for messaging / Chatter -->
+        <record id="hlp_tck_team_created" model="mail.message.subtype">
+            <field name="name">Helpdesk Ticket Created</field>
+            <field name="res_model">helpdesk.ticket.team</field>
+            <field name="default" eval="True" />
+            <field name="parent_id" ref="hlp_tck_created" />
+            <field name="relation_field">team_id</field>
+        </record>
+    </data>
+</odoo>
diff --git a/helpdesk_mgmt/demo/helpdesk_demo.xml b/helpdesk_mgmt/demo/helpdesk_demo.xml
new file mode 100644
index 0000000000..eb0a0ebcfc
--- /dev/null
+++ b/helpdesk_mgmt/demo/helpdesk_demo.xml
@@ -0,0 +1,162 @@
+<?xml version="1.0" ?>
+<odoo noupdate="1">
+    <!-- User Demo -->
+    <record id="base.user_demo" model="res.users">
+        <field name="groups_id" eval="[(4,ref('group_helpdesk_user'))]" />
+    </record>
+    <!-- Categories -->
+    <record id="helpdesk_category_1_demo" model="helpdesk.ticket.category">
+        <field eval="&quot;Software&quot;" name="name" />
+        <field name="company_id" ref="base.main_company" />
+        <field eval="&quot;1&quot;" name="active" />
+    </record>
+    <record id="helpdesk_category_2_demo" model="helpdesk.ticket.category">
+        <field eval="&quot;Wifi&quot;" name="name" />
+        <field name="company_id" ref="base.main_company" />
+        <field eval="&quot;1&quot;" name="active" />
+    </record>
+    <record id="helpdesk_category_3_demo" model="helpdesk.ticket.category">
+        <field eval="&quot;Odoo&quot;" name="name" />
+        <field name="company_id" ref="base.main_company" />
+        <field eval="&quot;1&quot;" name="active" />
+    </record>
+    <!-- Mail aliases -->
+    <record id="mail_alias_1_demo" model="mail.alias">
+        <field eval="&quot;General Alias for tickets&quot;" name="alias_name" />
+        <field ref="model_helpdesk_ticket" name="alias_model_id" />
+    </record>
+    <!-- Teams -->
+    <record id="helpdesk_team_1_demo" model="helpdesk.ticket.team">
+        <field eval="&quot;Localization team&quot;" name="name" />
+        <field
+            name="user_ids"
+            eval="[(6,0,[ref('base.user_root'), ref('base.user_demo')])]"
+        />
+        <field eval="&quot;1&quot;" name="active" />
+        <field
+            name="category_ids"
+            eval="[(6,0,[ref('helpdesk_category_1_demo'), ref('helpdesk_category_2_demo')])]"
+        />
+        <field name="company_id" ref="base.main_company" />
+        <field name="alias_id" ref="mail_alias_1_demo" />
+    </record>
+    <record id="helpdesk_team_2_demo" model="helpdesk.ticket.team">
+        <field name="name">Helpdesk</field>
+        <field name="user_ids" eval="[(6,0,[ref('base.user_demo')])]" />
+        <field eval="&quot;1&quot;" name="active" />
+        <field name="category_ids" eval="[(6,0,[ref('helpdesk_category_1_demo')])]" />
+        <field name="company_id" ref="base.main_company" />
+        <field name="alias_id" ref="mail_alias_1_demo" />
+    </record>
+    <record id="helpdesk_team_3_demo" model="helpdesk.ticket.team">
+        <field eval="&quot;Consultants&quot;" name="name" />
+        <field name="user_ids" eval="[(6,0,[ref('base.user_root')])]" />
+        <field eval="&quot;1&quot;" name="active" />
+        <field name="category_ids" eval="[(6,0,[ref('helpdesk_category_2_demo')])]" />
+        <field name="company_id" ref="base.main_company" />
+        <field name="alias_id" ref="mail_alias_1_demo" />
+    </record>
+    <!-- Tags -->
+    <record id="helpdesk_tag_1_demo" model="helpdesk.ticket.tag">
+        <field eval="&quot;Hard&quot;" name="name" />
+        <field eval="&quot;1&quot;" name="color" />
+        <field eval="&quot;1&quot;" name="active" />
+        <field name="company_id" ref="base.main_company" />
+    </record>
+    <record id="helpdesk_tag_2_demo" model="helpdesk.ticket.tag">
+        <field eval="&quot;Technical&quot;" name="name" />
+        <field eval="&quot;2&quot;" name="color" />
+        <field eval="&quot;1&quot;" name="active" />
+        <field name="company_id" ref="base.main_company" />
+    </record>
+    <record id="helpdesk_tag_3_demo" model="helpdesk.ticket.tag">
+        <field eval="&quot;Functional&quot;" name="name" />
+        <field eval="&quot;3&quot;" name="color" />
+        <field eval="&quot;1&quot;" name="active" />
+        <field name="company_id" ref="base.main_company" />
+    </record>
+    <!-- Tickets -->
+    <record id="helpdesk_ticket_1_demo" model="helpdesk.ticket">
+        <field eval="&quot;Problem with the delivery of goods&quot;" name="name" />
+        <field
+            eval="&quot;Problem with the delivery of goods&quot;"
+            name="description"
+        />
+        <field eval="&quot;1&quot;" name="priority" />
+        <field name="user_id" ref="base.user_root" />
+        <field name="stage_id" ref="helpdesk_ticket_stage_new" />
+        <field name="channel_id" ref="helpdesk_ticket_channel_web" />
+        <field name="partner_id" ref="base.res_partner_3" />
+        <field name="team_id" ref="helpdesk_team_2_demo" />
+    </record>
+    <record id="helpdesk_ticket_2_demo" model="helpdesk.ticket">
+        <field eval="&quot;Damaged Products&quot;" name="name" />
+        <field eval="&quot;Damaged Products&quot;" name="description" />
+        <field eval="&quot;Alison Hardwell&quot;" name="partner_name" />
+        <field eval="&quot;0&quot;" name="priority" />
+        <field name="user_id" ref="base.user_demo" />
+        <field name="stage_id" ref="helpdesk_ticket_stage_new" />
+        <field name="channel_id" ref="helpdesk_ticket_channel_web" />
+        <field name="partner_id" ref="base.res_partner_2" />
+        <field name="team_id" ref="helpdesk_team_1_demo" />
+    </record>
+    <record id="helpdesk_ticket_3_demo" model="helpdesk.ticket">
+        <field eval="&quot;Document related problems&quot;" name="name" />
+        <field eval="&quot;Document related problems&quot;" name="description" />
+        <field eval="&quot;Jaime Bajozano&quot;" name="partner_name" />
+        <field eval="&quot;contact@tecsas.fr&quot;" name="partner_email" />
+        <field eval="&quot;1&quot;" name="priority" />
+        <field eval="[(6,0,[ref('helpdesk_tag_1_demo')])]" name="tag_ids" />
+        <field name="user_id" ref="base.user_root" />
+        <field name="stage_id" ref="helpdesk_ticket_stage_cancelled" />
+        <field name="channel_id" ref="helpdesk_ticket_channel_other" />
+        <field name="partner_id" ref="base.res_partner_18" />
+        <field name="team_id" ref="helpdesk_team_1_demo" />
+    </record>
+    <record id="helpdesk_ticket_4_demo" model="helpdesk.ticket">
+        <field eval="&quot;Product quality not maintained&quot;" name="name" />
+        <field eval="&quot;Product quality not maintained&quot;" name="description" />
+        <field eval="&quot;Jamie Mads&quot;" name="partner_name" />
+        <field eval="&quot;2&quot;" name="priority" />
+        <field name="user_id" ref="base.user_demo" />
+        <field name="stage_id" ref="helpdesk_ticket_stage_in_progress" />
+        <field name="partner_id" ref="base.res_partner_10" />
+        <field name="team_id" ref="helpdesk_team_3_demo" />
+        <field name="channel_id" ref="helpdesk_ticket_channel_phone" />
+    </record>
+    <record id="helpdesk_ticket_5_demo" model="helpdesk.ticket">
+        <field eval="&quot;Some products missing&quot;" name="name" />
+        <field eval="&quot;Some products missing&quot;" name="description" />
+        <field eval="&quot;3&quot;" name="priority" />
+        <field name="user_id" ref="base.user_root" />
+        <field name="partner_id" ref="base.res_partner_12" />
+        <field name="team_id" ref="helpdesk_team_3_demo" />
+        <field name="stage_id" ref="helpdesk_ticket_stage_in_progress" />
+    </record>
+    <record id="helpdesk_ticket_6_demo" model="helpdesk.ticket">
+        <field
+            eval="&quot;Problem with the delivery of assignments&quot;"
+            name="name"
+        />
+        <field
+            eval="&quot;Problem with the delivery of assignments&quot;"
+            name="description"
+        />
+        <field eval="&quot;1&quot;" name="priority" />
+        <field eval="[(6,0,[ref('helpdesk_tag_2_demo')])]" name="tag_ids" />
+        <field name="user_id" ref="base.user_root" />
+        <field name="stage_id" ref="helpdesk_ticket_stage_awaiting" />
+        <field name="partner_id" ref="base.res_partner_12" />
+        <field name="team_id" ref="helpdesk_team_3_demo" />
+    </record>
+    <record id="helpdesk_ticket_7_demo" model="helpdesk.ticket">
+        <field eval="&quot;Documents unclear&quot;" name="name" />
+        <field eval="&quot;Documents unclear&quot;" name="description" />
+        <field eval="&quot;1&quot;" name="priority" />
+        <field eval="[(6,0,[ref('helpdesk_tag_3_demo')])]" name="tag_ids" />
+        <field name="user_id" ref="base.user_root" />
+        <field name="stage_id" ref="helpdesk_ticket_stage_done" />
+        <field name="partner_id" ref="base.res_partner_2" />
+        <field name="team_id" ref="helpdesk_team_1_demo" />
+    </record>
+</odoo>
diff --git a/helpdesk_mgmt/i18n/ca.po b/helpdesk_mgmt/i18n/ca.po
new file mode 100644
index 0000000000..418b748606
--- /dev/null
+++ b/helpdesk_mgmt/i18n/ca.po
@@ -0,0 +1,1740 @@
+# Translation of Odoo Server.
+# This file contains the translation of the following modules:
+# 	* helpdesk_mgmt
+#
+msgid ""
+msgstr ""
+"Project-Id-Version: Odoo Server 16.0\n"
+"Report-Msgid-Bugs-To: \n"
+"PO-Revision-Date: 2023-10-09 08:13+0000\n"
+"Last-Translator: mtbochaca <mtbochaca@gmail.com>\n"
+"Language-Team: none\n"
+"Language: ca\n"
+"MIME-Version: 1.0\n"
+"Content-Type: text/plain; charset=UTF-8\n"
+"Content-Transfer-Encoding: \n"
+"Plural-Forms: nplurals=2; plural=n != 1;\n"
+"X-Generator: Weblate 4.17\n"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+msgid "<em class=\"font-weight-normal text-muted\">Tickets in category:</em>"
+msgstr ""
+"<em class=\"font-weight-normal text-muted\">Tiquets a la categoria:</em>"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+msgid "<em class=\"font-weight-normal text-muted\">Tickets in stage:</em>"
+msgstr "<em class=\"font-weight-normal text-muted\">Tiquets a l'etapa:</em>"
+
+#. module: helpdesk_mgmt
+#: model:mail.template,body_html:helpdesk_mgmt.assignment_email_template
+msgid ""
+"<p>Hello <t t-out=\"object.user_id.name\"></t>,</p>\n"
+"                <p>The ticket <t t-out=\"object.number\"></t> has been "
+"assigned to you.</p>\n"
+"            "
+msgstr ""
+"<p>Hola <t t-out=\"object.user_id.name\"></t>,</p>\n"
+"                <p>El tiquet <t t-out=\"object.number\"></t> li ha estat "
+"assignat.</p>\n"
+"            "
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<small class=\"text-right\">Stage:</small>"
+msgstr "<small class=\"text-right\">Etapa:</small>"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view
+msgid "<span>View</span>"
+msgstr "<span>Veure</span>"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong class=\"d-block mb-2\">Attachments</strong>"
+msgstr "<strong class=\"d-block mb-2\">Adjuncions</strong>"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Assignee</strong>"
+msgstr "<strong>Assignat</strong>"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Category:</strong>"
+msgstr "<strong>Categoria:</strong>"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Close Date:</strong>"
+msgstr "<strong>Data de tancament:</strong>"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Customer</strong>"
+msgstr "<strong>Client:</strong>"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Date:</strong>"
+msgstr "<strong>Data:</strong>"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Description</strong>"
+msgstr "<strong>Descripció</strong>"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Last Stage Update:</strong>"
+msgstr "<strong>Última actualització d'etapa:</strong>"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Message and communication history</strong>"
+msgstr "<strong>Històric de missatges i comunicacions</strong>"
+
+#. module: helpdesk_mgmt
+#: model:mail.template,body_html:helpdesk_mgmt.closed_ticket_template
+msgid ""
+"<table border=\"0\" width=\"100%\" cellpadding=\"0\" bgcolor=\"#ededed\" "
+"style=\"padding: 20px; background-color: #ededed; border-collapse:separate;"
+"\">\n"
+"                    <tbody>\n"
+"                      <!-- HEADER -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding="
+"\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+"rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+"                            <tr>\n"
+"                              <td valign=\"middle\" align=\"right\">\n"
+"                                <img t-att-src=\"'/logo.png?company=%s' % "
+"object.company_id.id\" style=\"padding: 0px; margin: 0px; height: auto; "
+"width: 80px;\" t-att-alt=\"'%s' % object.company_id.name\">\n"
+"                              </td>\n"
+"                            </tr>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                      <!-- CONTENT -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding="
+"\"0\" bgcolor=\"#ffffff\" style=\"min-width: 590px; background-color: "
+"rgb(255, 255, 255); padding: 20px; border-collapse:separate;\">\n"
+"                            <tbody>\n"
+"                              <td valign=\"top\" style=\"font-family:Arial,"
+"Helvetica,sans-serif; color: #555; font-size: 14px;\">\n"
+"                                <p>Hello <t t-out=\"object.user_id.name\"></"
+"t>,</p>\n"
+"                                <p>The ticket \"<t t-out=\"object."
+"display_name\"></t>\" has been closed.</p>\n"
+"                              </td>\n"
+"                            </tbody>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                      <!-- FOOTER -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding="
+"\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+"rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+"                            <tr>\n"
+"                              <td valign=\"middle\" align=\"left\" style="
+"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.phone\"></t>\n"
+"                              </td>\n"
+"                              <td valign=\"middle\" align=\"left\" style="
+"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.email\"></t>\n"
+"                              </td>\n"
+"                              <td valign=\"middle\" align=\"left\" style="
+"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.website\"></t>\n"
+"                              </td>\n"
+"                            </tr>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                    </tbody>\n"
+"                </table>\n"
+"            "
+msgstr ""
+"<table border=\"0\" width=\"100%\" cellpadding=\"0\" bgcolor=\"#ededed\" "
+"style=\"padding: 20px; background-color: #ededed; border-collapse:separate;"
+"\">\n"
+"                    <tbody>\n"
+"                      <!-- HEADER -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding="
+"\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+"rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+"                            <tr>\n"
+"                              <td valign=\"middle\" align=\"right\">\n"
+"                                <img t-att-src=\"'/logo.png?company=%s' % "
+"object.company_id.id\" style=\"padding: 0px; margin: 0px; height: auto; "
+"width: 80px;\" t-att-alt=\"'%s' % object.company_id.name\">\n"
+"                              </td>\n"
+"                            </tr>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                      <!-- CONTENT -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding="
+"\"0\" bgcolor=\"#ffffff\" style=\"min-width: 590px; background-color: "
+"rgb(255, 255, 255); padding: 20px; border-collapse:separate;\">\n"
+"                            <tbody>\n"
+"                              <td valign=\"top\" style=\"font-family:Arial,"
+"Helvetica,sans-serif; color: #555; font-size: 14px;\">\n"
+"                                <p>Hola<t t-out=\"object.user_id.name\"></t>,"
+"</p>\n"
+"                                <p>El tiquet \"<t t-out=\"object.display_name"
+"\"></t>\" s'ha tancat.</p>\n"
+"                              </td>\n"
+"                            </tbody>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                      <!-- FOOTER -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding="
+"\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+"rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+"                            <tr>\n"
+"                              <td valign=\"middle\" align=\"left\" style="
+"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.phone\"></t>\n"
+"                              </td>\n"
+"                              <td valign=\"middle\" align=\"left\" style="
+"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.email\"></t>\n"
+"                              </td>\n"
+"                              <td valign=\"middle\" align=\"left\" style="
+"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.website\"></t>\n"
+"                              </td>\n"
+"                            </tr>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                    </tbody>\n"
+"                </table>\n"
+"            "
+
+#. module: helpdesk_mgmt
+#: model:mail.template,body_html:helpdesk_mgmt.changed_stage_template
+msgid ""
+"<table border=\"0\" width=\"100%\" cellpadding=\"0\" bgcolor=\"#ededed\" "
+"style=\"padding: 20px; background-color: #ededed; border-collapse:separate;"
+"\">\n"
+"                    <tbody>\n"
+"                      <!-- HEADER -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding="
+"\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+"rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+"                            <tr>\n"
+"                              <td valign=\"middle\" align=\"right\">\n"
+"                                <img t-att-src=\"'/logo.png?company=%s' % "
+"object.company_id.id\" style=\"padding: 0px; margin: 0px; height: auto; "
+"width: 80px;\" t-att-alt=\"'%s' % object.company_id.name\">\n"
+"                              </td>\n"
+"                            </tr>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                      <!-- CONTENT -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding="
+"\"0\" bgcolor=\"#ffffff\" style=\"min-width: 590px; background-color: "
+"rgb(255, 255, 255); padding: 20px; border-collapse:separate;\">\n"
+"                            <tbody>\n"
+"                              <td valign=\"top\" style=\"font-family:Arial,"
+"Helvetica,sans-serif; color: #555; font-size: 14px;\">\n"
+"                                <p>Hello <t t-out=\"object.user_id.name\"></"
+"t>,</p>\n"
+"                                <p>The ticket \"<t t-out=\"object."
+"display_name\"></t>\" stage has changed to <t t-out=\"object.stage_id.name"
+"\"></t>.</p>\n"
+"                              </td>\n"
+"                            </tbody>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                      <!-- FOOTER -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding="
+"\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+"rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+"                            <tr>\n"
+"                              <td valign=\"middle\" align=\"left\" style="
+"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.phone\"></t>\n"
+"                              </td>\n"
+"                              <td valign=\"middle\" align=\"left\" style="
+"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.email\"></t>\n"
+"                              </td>\n"
+"                              <td valign=\"middle\" align=\"left\" style="
+"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.website\"></t>\n"
+"                              </td>\n"
+"                            </tr>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                    </tbody>\n"
+"                </table>\n"
+"            "
+msgstr ""
+"<table border=\"0\" width=\"100%\" cellpadding=\"0\" bgcolor=\"#ededed\" "
+"style=\"padding: 20px; background-color: #ededed; border-collapse:separate;"
+"\">\n"
+"                    <tbody>\n"
+"                      <!-- HEADER -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding="
+"\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+"rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+"                            <tr>\n"
+"                              <td valign=\"middle\" align=\"right\">\n"
+"                                <img t-att-src=\"'/logo.png?company=%s' % "
+"object.company_id.id\" style=\"padding: 0px; margin: 0px; height: auto; "
+"width: 80px;\" t-att-alt=\"'%s' % object.company_id.name\">\n"
+"                              </td>\n"
+"                            </tr>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                      <!-- CONTENT -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding="
+"\"0\" bgcolor=\"#ffffff\" style=\"min-width: 590px; background-color: "
+"rgb(255, 255, 255); padding: 20px; border-collapse:separate;\">\n"
+"                            <tbody>\n"
+"                              <td valign=\"top\" style=\"font-family:Arial,"
+"Helvetica,sans-serif; color: #555; font-size: 14px;\">\n"
+"                                <p>Hola <t t-out=\"object.user_id.name\"></"
+"t>,</p>\n"
+"                                <p>El tiquet \"<t t-out=\"object.display_name"
+"\"></t>\" ha canviat la seva etapa a <t t-out=\"object.stage_id.name\"></t>."
+"</p>\n"
+"                              </td>\n"
+"                            </tbody>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                      <!-- FOOTER -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding="
+"\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+"rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+"                            <tr>\n"
+"                              <td valign=\"middle\" align=\"left\" style="
+"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.phone\"></t>\n"
+"                              </td>\n"
+"                              <td valign=\"middle\" align=\"left\" style="
+"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.email\"></t>\n"
+"                              </td>\n"
+"                              <td valign=\"middle\" align=\"left\" style="
+"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.website\"></t>\n"
+"                              </td>\n"
+"                            </tr>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                    </tbody>\n"
+"                </table>\n"
+"            "
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_defaults
+msgid ""
+"A Python dictionary that will be evaluated to provide default values when "
+"creating new records for this alias."
+msgstr ""
+"Un diccionari de Python serà avaluat per a proporcionar valors "
+"predeterminats al crear nous registres per aquest àlies."
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Accept Emails From"
+msgstr "Acceptar correus des de"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_warning
+msgid "Access warning"
+msgstr "Advertiment d'accés"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_needaction
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction
+msgid "Action Needed"
+msgstr "Acció necessària"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__active
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__active
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__active
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__active
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__active
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__active
+msgid "Active"
+msgstr "Actiu"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree
+msgid "Active tickets"
+msgstr "Tiquets actius"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_ids
+msgid "Activities"
+msgstr "Activitats"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_decoration
+msgid "Activity Exception Decoration"
+msgstr "Decoració d'activitat d'excepció"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_state
+msgid "Activity State"
+msgstr "Estat de l'activitat"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_type_icon
+msgid "Activity Type Icon"
+msgstr "Icons del tipus d'activitat"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket
+msgid "Add Attachments"
+msgstr "Afegir adjunts"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_contact
+msgid "Alias Contact Security"
+msgstr "Seguretat del àlies de contacte"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_name
+msgid "Alias Name"
+msgstr "Nom de l'àlies"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_domain
+msgid "Alias domain"
+msgstr "Àlies del domini"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_model_id
+msgid "Aliased Model"
+msgstr "Àlies del model"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view
+#, python-format
+msgid "All"
+msgstr "Tots"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__show_in_portal
+msgid "Allow to select this team when creating a new ticket in the portal."
+msgstr "Permet seleccionar aquest equip quan es crea un nou tiquet al portal."
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_category_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_channel_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search
+msgid "Archived"
+msgstr "Arxivat"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Assign to"
+msgstr "Assignar a"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form
+msgid "Assign to me"
+msgstr "Assignar-me'l"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__assigned_date
+msgid "Assigned Date"
+msgstr "Data d'assignació"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__user_id
+msgid "Assigned user"
+msgstr "Usuari assignat"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_attachment_count
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_attachment_count
+msgid "Attachment Count"
+msgstr "Comptador d'adjunts"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Avatar"
+msgstr "Avatar"
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_awaiting
+msgid "Awaiting"
+msgstr "Esperant"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__blocked
+msgid "Blocked"
+msgstr "Bloquejat"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+msgid "By"
+msgstr "Per"
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_cancelled
+msgid "Cancelled"
+msgstr "Cancel·lat"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_category_action
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_category_menu
+msgid "Categories"
+msgstr "Categories"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__category_id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__category_ids
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+#, python-format
+msgid "Category"
+msgstr "Categoria"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__channel_id
+msgid "Channel"
+msgstr "Canal"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__channel_id
+msgid ""
+"Channel indicates where the source of a ticketcomes from (it could be a "
+"phone call, an email...)"
+msgstr ""
+"El canal indica l'origen de procedència d'un tiquet (pot ser una trucada "
+"telefònica, un correu...)"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_channel_action
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_channel_menu
+msgid "Channels"
+msgstr "Canals"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+msgid "Close Date"
+msgstr "Data de tancament"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__close_from_portal
+msgid "Close From Portal"
+msgstr "Tancar des del portal"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__closed
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__closed
+msgid "Closed"
+msgstr "Tancat"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__closed_date
+msgid "Closed Date"
+msgstr "Data de tancament"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__color
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__color
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__color
+msgid "Color Index"
+msgstr "Índex de color"
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_res_company
+msgid "Companies"
+msgstr "Empreses"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__company_id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__company_id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__company_id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__company_id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__company_id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__company_id
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search
+msgid "Company"
+msgstr "Empresa"
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_res_config_settings
+msgid "Config Settings"
+msgstr "Paràmetres de configuració"
+
+#. module: helpdesk_mgmt
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_config_main_menu
+msgid "Configuration"
+msgstr "Configuració"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Configure domain name"
+msgstr "Configurar el nom de domini"
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_res_partner
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_id
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "Contact"
+msgstr "Contacte"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+msgid "Create Date"
+msgstr "Data de creació"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__create_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__create_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__create_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__create_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__create_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__create_uid
+msgid "Created by"
+msgstr "Creat per"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__create_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__create_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__create_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__create_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__create_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__create_date
+msgid "Created on"
+msgstr "Creat a"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+msgid "Current stage of the ticket"
+msgstr "Etapa actual del tiquet"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "Current stage of this ticket"
+msgstr "Etapa actual d'aquest tiquet"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_bounced_content
+msgid "Custom Bounced Message"
+msgstr "Missatge de retorn personalitzat"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0
+#, python-format
+msgid "Customer"
+msgstr "Client"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0
+#, python-format
+msgid "Customer Email"
+msgstr "Correu del client"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__access_url
+msgid "Customer Portal URL"
+msgstr "URL del portal de client"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_dashboard_action
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_dashboard_menu
+msgid "Dashboard"
+msgstr "Tauler"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__normal
+msgid "Default"
+msgstr "Per defecte"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_defaults
+msgid "Default Values"
+msgstr "Valors per defecte"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_kanban
+msgid "Delete"
+msgstr "Eliminar"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__description
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__description
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form
+msgid "Description"
+msgstr "Descripció"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__display_name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__display_name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__display_name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__display_name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__display_name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__display_name
+msgid "Display Name"
+msgstr "Nom mostrat"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__close_from_portal
+msgid ""
+"Display button in portal ticket form to allow closing ticket with this stage "
+"as target."
+msgstr ""
+"Mostrar botó al tiquet del portal per permetre el tancament del tiquet amb "
+"aquesta etapa com a objectiu."
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_done
+msgid "Done"
+msgstr "Fet"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_kanban
+msgid "Dropdown menu"
+msgstr "Menú Desplegable"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.server,name:helpdesk_mgmt.action_duplicate_ticket
+msgid "Duplicate"
+msgstr "Duplicar"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_kanban
+msgid "Edit"
+msgstr "Editar"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_email
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id
+msgid "Email"
+msgstr "Correu electrònic"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Email Alias"
+msgstr "Àlies del correu electrònic"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__mail_template_id
+msgid "Email Template"
+msgstr "Plantilla de correu electrònic"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__email_cc
+msgid "Email cc"
+msgstr "Correu CC"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__fold
+msgid "Folded in Kanban"
+msgstr "Plegat en vista Kanban"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid ""
+"Follow this salesteam to automatically track the events associated to users "
+"of this team."
+msgstr ""
+"Seguiu aquest equip de vendes per fer un seguiment automàtic dels "
+"esdeveniments associats als usuaris d'aquest equip."
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_follower_ids
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_follower_ids
+msgid "Followers"
+msgstr "Seguidors"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_partner_ids
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_partner_ids
+msgid "Followers (Partners)"
+msgstr "Seguidors (Contactes)"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_type_icon
+msgid "Font awesome icon e.g. fa-tasks"
+msgstr "Icona de font awesome p.e. fa-tasks"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Future Activities"
+msgstr "Activitats futures"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__sequence
+msgid "Gives the sequence order when displaying a list of tickets."
+msgstr "Determina l'ordre al mostrar un llistat de tiquets."
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Group By"
+msgstr "Agrupar per"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__has_message
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__has_message
+msgid "Has Message"
+msgstr "Te missatge"
+
+#. module: helpdesk_mgmt
+#: model:ir.module.category,name:helpdesk_mgmt.module_helpdesk_category
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_main_menu
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form
+msgid "Helpdesk"
+msgstr "Centre d'assistència"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search
+msgid "Helpdesk Category Search"
+msgstr "Cercar categoria del centre d'assistència"
+
+#. module: helpdesk_mgmt
+#: model:mail.template,name:helpdesk_mgmt.changed_stage_template
+msgid "Helpdesk Changed Stage notification Email"
+msgstr "Correu de notificació del canvi d'etapa del centre d'assistència"
+
+#. module: helpdesk_mgmt
+#: model:mail.template,name:helpdesk_mgmt.closed_ticket_template
+msgid "Helpdesk Closed Ticket Notification Email"
+msgstr "Correu de notificació del tancament de tiquet del centre d'assistència"
+
+#. module: helpdesk_mgmt
+#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_manager
+msgid "Helpdesk Manager"
+msgstr "Gestió del centre d'assistència"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_team_ids
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Helpdesk Team"
+msgstr "Equip del centre d'assistència"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search
+msgid "Helpdesk Team Search"
+msgstr "Cercar equip del centre d'assitència"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Helpdesk Team name..."
+msgstr "Nom de l'equip del centre d'assistència..."
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__team_ids
+msgid "Helpdesk Teams"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.action_helpdesk_ticket_kanban_from_dashboard
+#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form
+msgid "Helpdesk Ticket"
+msgstr "Tiquet del centre d'assitència"
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_category
+msgid "Helpdesk Ticket Category"
+msgstr "Categoria del tiquet del centre d'assistència"
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_channel
+msgid "Helpdesk Ticket Channel"
+msgstr "Canal del tiquet del centre d'assistència"
+
+#. module: helpdesk_mgmt
+#: model:mail.message.subtype,name:helpdesk_mgmt.hlp_tck_team_created
+msgid "Helpdesk Ticket Created"
+msgstr "Tiquet del centre d'assistència creat"
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_stage
+msgid "Helpdesk Ticket Stage"
+msgstr "Etapa del tiquet del centre d'assistència"
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_tag
+msgid "Helpdesk Ticket Tag"
+msgstr "Etiqueta del tiquet del centre d'assistència"
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_team
+msgid "Helpdesk Ticket Team"
+msgstr "Equip del tiquet del centre d'assistència"
+
+#. module: helpdesk_mgmt
+#: model:ir.module.category,description:helpdesk_mgmt.module_helpdesk_category
+msgid "Helps you handle your helpdesk security."
+msgstr "Ajuda a configurar la seguretat del centre d'assistència."
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__2
+msgid "High"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "High Priority"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__id
+msgid "ID"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_thread_id
+msgid ""
+"ID of the parent record holding the alias (example: project holding the task "
+"creation alias)"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_icon
+msgid "Icon"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_icon
+msgid "Icon to indicate an exception activity."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_needaction
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction
+msgid "If checked, new messages require your attention."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_has_error
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error
+msgid "If checked, some messages have a delivery error."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__mail_template_id
+msgid ""
+"If set an email will be sent to the customer when the ticketreaches this "
+"step."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_bounced_content
+msgid ""
+"If set, this content will automatically be sent out to unauthorized users "
+"instead of the default message."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_in_progress
+msgid "In Progress"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_is_follower
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_is_follower
+msgid "Is Follower"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__kanban_state
+msgid "Kanban State"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket____last_update
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category____last_update
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel____last_update
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage____last_update
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag____last_update
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team____last_update
+msgid "Last Modified on"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__last_stage_update
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+#, python-format
+msgid "Last Stage Update"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__write_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__write_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__write_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__write_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__write_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__write_uid
+msgid "Last Updated by"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__write_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__write_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__write_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__write_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__write_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__write_date
+msgid "Last Updated on"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Last Week"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Late Activities"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__0
+msgid "Low"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_main_attachment_id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_main_attachment_id
+msgid "Main Attachment"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__attachment_ids
+msgid "Media Attachments"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__1
+msgid "Medium"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__user_ids
+msgid "Members"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_has_error
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error
+msgid "Message Delivery error"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_ids
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_ids
+msgid "Messages"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "My Activities"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__my_activity_date_deadline
+msgid "My Activity Deadline"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "My Followed Tickets"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "My Tickets"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__name
+msgid "Name"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_new
+msgid "New"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_home
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets
+msgid "New Ticket"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form
+msgid "New ticket form (portal)"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#, python-format
+msgid "Newest"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_date_deadline
+msgid "Next Activity Deadline"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_summary
+msgid "Next Activity Summary"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_type_id
+msgid "Next Activity Type"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0
+#, python-format
+msgid "No Subject"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets
+msgid "No tickets found."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#, python-format
+msgid "None"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+msgid "Number"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_needaction_counter
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction_counter
+msgid "Number of Actions"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_has_error_counter
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error_counter
+msgid "Number of errors"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_needaction_counter
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction_counter
+msgid "Number of messages requiring action"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_has_error_counter
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error_counter
+msgid "Number of messages with delivery error"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count
+msgid "Number of tickets"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_high_priority
+msgid "Number of tickets in high priority"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_unassigned
+msgid "Number of tickets unassigned"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_unattended
+msgid "Number of tickets unattended"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_3
+msgid "Odoo"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Open"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_force_thread_id
+msgid ""
+"Optional ID of a thread (record) to which all incoming messages will be "
+"attached, even if they did not reply to it. If set, this will disable the "
+"creation of new records completely."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form
+msgid "Other Information"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_user_id
+msgid "Owner"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_model_id
+msgid "Parent Model"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_thread_id
+msgid "Parent Record Thread ID"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_model_id
+msgid ""
+"Parent model holding the alias. The model holding the alias reference is not "
+"necessarily the model given by alias_model_id (example: project "
+"(parent_model) and task (model))"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Partner"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_name
+msgid "Partner Name"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_views_pivot
+msgid "Pivot Analysis"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_contact
+msgid ""
+"Policy to post a message on the document using the mailgateway.\n"
+"- everyone: everyone can post\n"
+"- partners: only authenticated partners\n"
+"- followers: only followers of the related document or members of following "
+"channels\n"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_url
+msgid "Portal Access URL"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__priority
+msgid "Priority"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree
+msgid "Priority tickets"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__done
+msgid "Ready for next stage"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_force_thread_id
+msgid "Record Thread ID"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_rejected
+msgid "Rejected"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_ids
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_ids
+msgid "Related tickets"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_reporting_action
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_reporting_menu
+msgid "Reporting"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form
+msgid "Required Category"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_category_id_required
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_category_id_required
+msgid "Required Category field in Helpdesk portal"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form
+msgid "Required Team"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_team_id_required
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_team_id_required
+msgid "Required Team field in Helpdesk portal"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_user_id
+msgid "Responsible User"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#, python-format
+msgid "Search in All"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#, python-format
+msgid "Search in Number"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#, python-format
+msgid "Search in Title"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_token
+msgid "Security Token"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_select_team
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_select_team
+msgid "Select team in Helpdesk portal"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket
+msgid "Send a new ticket"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__sequence
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__sequence
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__sequence
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__sequence
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__sequence
+msgid "Sequence"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.action_helpdesk_mgmt_config_settings
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_config_settings_menu
+msgid "Settings"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.server,name:helpdesk_mgmt.model_helpdesk_ticket_action_share
+msgid "Share"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Show all records which has next action date is before today"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__show_in_portal
+msgid "Show in portal form"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form
+msgid "Show teams form"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_1
+msgid "Software"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__stage_id
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+#, python-format
+msgid "Stage"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__name
+msgid "Stage Name"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_stage_action
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_stage_menu
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_category_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_channel_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_form
+msgid "Stages"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_state
+msgid ""
+"Status based on activities\n"
+"Overdue: Due date is already passed\n"
+"Today: Activity date is today\n"
+"Planned: Future activities."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket
+msgid "Subject"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket
+msgid "Submit Ticket"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Tag"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__tag_ids
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_form
+msgid "Tags"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__team_id
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket
+msgid "Team"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__user_id
+msgid "Team Leader"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Team Members"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_team_action
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_team_menu
+msgid "Teams"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id
+msgid ""
+"The email address associated with                                this "
+"channel. New emails received will                                "
+"automatically create new tickets assigned                                to "
+"the channel."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_model_id
+msgid ""
+"The model (Odoo Document Kind) to which this alias corresponds. Any incoming "
+"email that does not reply to an existing record will cause the creation of a "
+"new record of this model (e.g. a Project Task)"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_name
+msgid ""
+"The name of the email alias, e.g. 'jobs' if you want to catch emails for "
+"<jobs@example.odoo.com>"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_user_id
+msgid ""
+"The owner of records created upon receiving emails on this alias. If this "
+"field is not set the system will attempt to find the right owner based on "
+"the sender (From) address, or will use the Administrator account if no "
+"system user is found for that address."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:mail.template,subject:helpdesk_mgmt.closed_ticket_template
+msgid "The ticket {{object.number}} has been closed."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:mail.template,subject:helpdesk_mgmt.changed_stage_template
+msgid "The ticket {{object.number}} stage has changed."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__fold
+msgid ""
+"This stage is folded in the kanban view when there are no records in that "
+"stage to display."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Ticket"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:mail.template,name:helpdesk_mgmt.assignment_email_template
+msgid "Ticket Assignment"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:mail.message.subtype,name:helpdesk_mgmt.hlp_tck_created
+msgid "Ticket Created"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search
+msgid "Ticket Stage Search"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_search
+msgid "Ticket Tag Search"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_tag_action
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_tag_menu
+msgid "Ticket Tags"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_active_count
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_active_count
+msgid "Ticket active count"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_count
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_count
+msgid "Ticket count"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:mail.message.subtype,description:helpdesk_mgmt.hlp_tck_created
+msgid "Ticket created"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__number
+msgid "Ticket number"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_action
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__ticket_ids
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_count_string
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_count_string
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_menu
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_reporting_analysis
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_layout
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_home
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets
+msgid "Tickets"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__name
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+#, python-format
+msgid "Title"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view
+msgid "To Do"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Today Activities"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view
+msgid "Toggle dropdown"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_decoration
+msgid "Type of the exception activity on record."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Unassigned"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree
+msgid "Unassigned tickets"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__unattended
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__unattended
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Unattended"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree
+msgid "Unattended tickets"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_res_users
+#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search
+msgid "User"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user_own
+msgid "User: Personal tickets"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user_team
+msgid "User: Team tickets"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__user_ids
+msgid "Users"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__3
+msgid "Very High"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids
+msgid "Website Messages"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids
+msgid "Website communication history"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_2
+msgid "Wifi"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:mail.template,subject:helpdesk_mgmt.assignment_email_template
+msgid ""
+"{{object.company_id.name}} Ticket Assignment (Ref {{object.number or 'n/"
+"a' }})"
+msgstr ""
diff --git a/helpdesk_mgmt/i18n/ca_ES.po b/helpdesk_mgmt/i18n/ca_ES.po
new file mode 100644
index 0000000000..e4a3d0fee7
--- /dev/null
+++ b/helpdesk_mgmt/i18n/ca_ES.po
@@ -0,0 +1,1596 @@
+# Translation of Odoo Server.
+# This file contains the translation of the following modules:
+# 	* helpdesk_mgmt
+#
+msgid ""
+msgstr ""
+"Project-Id-Version: Odoo Server 16.0\n"
+"Report-Msgid-Bugs-To: \n"
+"Last-Translator: Automatically generated\n"
+"Language-Team: none\n"
+"Language: ca_ES\n"
+"MIME-Version: 1.0\n"
+"Content-Type: text/plain; charset=UTF-8\n"
+"Content-Transfer-Encoding: \n"
+"Plural-Forms: nplurals=2; plural=n != 1;\n"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+msgid "<em class=\"font-weight-normal text-muted\">Tickets in category:</em>"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+msgid "<em class=\"font-weight-normal text-muted\">Tickets in stage:</em>"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:mail.template,body_html:helpdesk_mgmt.assignment_email_template
+msgid ""
+"<p>Hello <t t-out=\"object.user_id.name\"></t>,</p>\n"
+"                <p>The ticket <t t-out=\"object.number\"></t> has been "
+"assigned to you.</p>\n"
+"            "
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<small class=\"text-right\">Stage:</small>"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view
+msgid "<span>View</span>"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong class=\"d-block mb-2\">Attachments</strong>"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Assignee</strong>"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Category:</strong>"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Close Date:</strong>"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Customer</strong>"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Date:</strong>"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Description</strong>"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Last Stage Update:</strong>"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Message and communication history</strong>"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:mail.template,body_html:helpdesk_mgmt.closed_ticket_template
+msgid ""
+"<table border=\"0\" width=\"100%\" cellpadding=\"0\" bgcolor=\"#ededed\" "
+"style=\"padding: 20px; background-color: #ededed; border-collapse:separate;"
+"\">\n"
+"                    <tbody>\n"
+"                      <!-- HEADER -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding="
+"\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+"rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+"                            <tr>\n"
+"                              <td valign=\"middle\" align=\"right\">\n"
+"                                <img t-att-src=\"'/logo.png?company=%s' % "
+"object.company_id.id\" style=\"padding: 0px; margin: 0px; height: auto; "
+"width: 80px;\" t-att-alt=\"'%s' % object.company_id.name\">\n"
+"                              </td>\n"
+"                            </tr>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                      <!-- CONTENT -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding="
+"\"0\" bgcolor=\"#ffffff\" style=\"min-width: 590px; background-color: "
+"rgb(255, 255, 255); padding: 20px; border-collapse:separate;\">\n"
+"                            <tbody>\n"
+"                              <td valign=\"top\" style=\"font-family:Arial,"
+"Helvetica,sans-serif; color: #555; font-size: 14px;\">\n"
+"                                <p>Hello <t t-out=\"object.user_id.name\"></"
+"t>,</p>\n"
+"                                <p>The ticket \"<t t-out=\"object."
+"display_name\"></t>\" has been closed.</p>\n"
+"                              </td>\n"
+"                            </tbody>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                      <!-- FOOTER -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding="
+"\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+"rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+"                            <tr>\n"
+"                              <td valign=\"middle\" align=\"left\" style="
+"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.phone\"></t>\n"
+"                              </td>\n"
+"                              <td valign=\"middle\" align=\"left\" style="
+"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.email\"></t>\n"
+"                              </td>\n"
+"                              <td valign=\"middle\" align=\"left\" style="
+"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.website\"></t>\n"
+"                              </td>\n"
+"                            </tr>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                    </tbody>\n"
+"                </table>\n"
+"            "
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:mail.template,body_html:helpdesk_mgmt.changed_stage_template
+msgid ""
+"<table border=\"0\" width=\"100%\" cellpadding=\"0\" bgcolor=\"#ededed\" "
+"style=\"padding: 20px; background-color: #ededed; border-collapse:separate;"
+"\">\n"
+"                    <tbody>\n"
+"                      <!-- HEADER -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding="
+"\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+"rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+"                            <tr>\n"
+"                              <td valign=\"middle\" align=\"right\">\n"
+"                                <img t-att-src=\"'/logo.png?company=%s' % "
+"object.company_id.id\" style=\"padding: 0px; margin: 0px; height: auto; "
+"width: 80px;\" t-att-alt=\"'%s' % object.company_id.name\">\n"
+"                              </td>\n"
+"                            </tr>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                      <!-- CONTENT -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding="
+"\"0\" bgcolor=\"#ffffff\" style=\"min-width: 590px; background-color: "
+"rgb(255, 255, 255); padding: 20px; border-collapse:separate;\">\n"
+"                            <tbody>\n"
+"                              <td valign=\"top\" style=\"font-family:Arial,"
+"Helvetica,sans-serif; color: #555; font-size: 14px;\">\n"
+"                                <p>Hello <t t-out=\"object.user_id.name\"></"
+"t>,</p>\n"
+"                                <p>The ticket \"<t t-out=\"object."
+"display_name\"></t>\" stage has changed to <t t-out=\"object.stage_id.name"
+"\"></t>.</p>\n"
+"                              </td>\n"
+"                            </tbody>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                      <!-- FOOTER -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding="
+"\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+"rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+"                            <tr>\n"
+"                              <td valign=\"middle\" align=\"left\" style="
+"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.phone\"></t>\n"
+"                              </td>\n"
+"                              <td valign=\"middle\" align=\"left\" style="
+"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.email\"></t>\n"
+"                              </td>\n"
+"                              <td valign=\"middle\" align=\"left\" style="
+"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.website\"></t>\n"
+"                              </td>\n"
+"                            </tr>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                    </tbody>\n"
+"                </table>\n"
+"            "
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_defaults
+msgid ""
+"A Python dictionary that will be evaluated to provide default values when "
+"creating new records for this alias."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Accept Emails From"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_warning
+msgid "Access warning"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_needaction
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction
+msgid "Action Needed"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__active
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__active
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__active
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__active
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__active
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__active
+msgid "Active"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree
+msgid "Active tickets"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_ids
+msgid "Activities"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_decoration
+msgid "Activity Exception Decoration"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_state
+msgid "Activity State"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_type_icon
+msgid "Activity Type Icon"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket
+msgid "Add Attachments"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_contact
+msgid "Alias Contact Security"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_name
+msgid "Alias Name"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_domain
+msgid "Alias domain"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_model_id
+msgid "Aliased Model"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view
+#, python-format
+msgid "All"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__show_in_portal
+msgid "Allow to select this team when creating a new ticket in the portal."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_category_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_channel_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search
+msgid "Archived"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Assign to"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form
+msgid "Assign to me"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__assigned_date
+msgid "Assigned Date"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__user_id
+msgid "Assigned user"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_attachment_count
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_attachment_count
+msgid "Attachment Count"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Avatar"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_awaiting
+msgid "Awaiting"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__blocked
+msgid "Blocked"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+msgid "By"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_cancelled
+msgid "Cancelled"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_category_action
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_category_menu
+msgid "Categories"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__category_id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__category_ids
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+#, python-format
+msgid "Category"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__channel_id
+msgid "Channel"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__channel_id
+msgid ""
+"Channel indicates where the source of a ticketcomes from (it could be a "
+"phone call, an email...)"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_channel_action
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_channel_menu
+msgid "Channels"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+msgid "Close Date"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__close_from_portal
+msgid "Close From Portal"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__closed
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__closed
+msgid "Closed"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__closed_date
+msgid "Closed Date"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__color
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__color
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__color
+msgid "Color Index"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_res_company
+msgid "Companies"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__company_id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__company_id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__company_id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__company_id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__company_id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__company_id
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search
+msgid "Company"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_res_config_settings
+msgid "Config Settings"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_config_main_menu
+msgid "Configuration"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Configure domain name"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_res_partner
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_id
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "Contact"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+msgid "Create Date"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__create_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__create_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__create_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__create_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__create_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__create_uid
+msgid "Created by"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__create_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__create_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__create_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__create_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__create_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__create_date
+msgid "Created on"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+msgid "Current stage of the ticket"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "Current stage of this ticket"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_bounced_content
+msgid "Custom Bounced Message"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0
+#, python-format
+msgid "Customer"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0
+#, python-format
+msgid "Customer Email"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__access_url
+msgid "Customer Portal URL"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_dashboard_action
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_dashboard_menu
+msgid "Dashboard"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__normal
+msgid "Default"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_defaults
+msgid "Default Values"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_kanban
+msgid "Delete"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__description
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__description
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form
+msgid "Description"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__display_name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__display_name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__display_name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__display_name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__display_name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__display_name
+msgid "Display Name"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__close_from_portal
+msgid ""
+"Display button in portal ticket form to allow closing ticket with this stage "
+"as target."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_done
+msgid "Done"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_kanban
+msgid "Dropdown menu"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.server,name:helpdesk_mgmt.action_duplicate_ticket
+msgid "Duplicate"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_kanban
+msgid "Edit"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_email
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id
+msgid "Email"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Email Alias"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__mail_template_id
+msgid "Email Template"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__email_cc
+msgid "Email cc"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__fold
+msgid "Folded in Kanban"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid ""
+"Follow this salesteam to automatically track the events associated to users "
+"of this team."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_follower_ids
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_follower_ids
+msgid "Followers"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_partner_ids
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_partner_ids
+msgid "Followers (Partners)"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_type_icon
+msgid "Font awesome icon e.g. fa-tasks"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Future Activities"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__sequence
+msgid "Gives the sequence order when displaying a list of tickets."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Group By"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__has_message
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__has_message
+msgid "Has Message"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.module.category,name:helpdesk_mgmt.module_helpdesk_category
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_main_menu
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form
+msgid "Helpdesk"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search
+msgid "Helpdesk Category Search"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:mail.template,name:helpdesk_mgmt.changed_stage_template
+msgid "Helpdesk Changed Stage notification Email"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:mail.template,name:helpdesk_mgmt.closed_ticket_template
+msgid "Helpdesk Closed Ticket Notification Email"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_manager
+msgid "Helpdesk Manager"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_team_ids
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Helpdesk Team"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search
+msgid "Helpdesk Team Search"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Helpdesk Team name..."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__team_ids
+msgid "Helpdesk Teams"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.action_helpdesk_ticket_kanban_from_dashboard
+#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form
+msgid "Helpdesk Ticket"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_category
+msgid "Helpdesk Ticket Category"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_channel
+msgid "Helpdesk Ticket Channel"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:mail.message.subtype,name:helpdesk_mgmt.hlp_tck_team_created
+msgid "Helpdesk Ticket Created"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_stage
+msgid "Helpdesk Ticket Stage"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_tag
+msgid "Helpdesk Ticket Tag"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_team
+msgid "Helpdesk Ticket Team"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.module.category,description:helpdesk_mgmt.module_helpdesk_category
+msgid "Helps you handle your helpdesk security."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__2
+msgid "High"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "High Priority"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__id
+msgid "ID"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_thread_id
+msgid ""
+"ID of the parent record holding the alias (example: project holding the task "
+"creation alias)"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_icon
+msgid "Icon"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_icon
+msgid "Icon to indicate an exception activity."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_needaction
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction
+msgid "If checked, new messages require your attention."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_has_error
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error
+msgid "If checked, some messages have a delivery error."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__mail_template_id
+msgid ""
+"If set an email will be sent to the customer when the ticketreaches this "
+"step."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_bounced_content
+msgid ""
+"If set, this content will automatically be sent out to unauthorized users "
+"instead of the default message."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_in_progress
+msgid "In Progress"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_is_follower
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_is_follower
+msgid "Is Follower"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__kanban_state
+msgid "Kanban State"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket____last_update
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category____last_update
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel____last_update
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage____last_update
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag____last_update
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team____last_update
+msgid "Last Modified on"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__last_stage_update
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+#, python-format
+msgid "Last Stage Update"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__write_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__write_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__write_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__write_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__write_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__write_uid
+msgid "Last Updated by"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__write_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__write_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__write_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__write_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__write_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__write_date
+msgid "Last Updated on"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Last Week"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Late Activities"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__0
+msgid "Low"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_main_attachment_id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_main_attachment_id
+msgid "Main Attachment"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__attachment_ids
+msgid "Media Attachments"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__1
+msgid "Medium"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__user_ids
+msgid "Members"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_has_error
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error
+msgid "Message Delivery error"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_ids
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_ids
+msgid "Messages"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "My Activities"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__my_activity_date_deadline
+msgid "My Activity Deadline"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "My Followed Tickets"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "My Tickets"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__name
+msgid "Name"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_new
+msgid "New"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_home
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets
+msgid "New Ticket"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form
+msgid "New ticket form (portal)"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#, python-format
+msgid "Newest"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_date_deadline
+msgid "Next Activity Deadline"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_summary
+msgid "Next Activity Summary"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_type_id
+msgid "Next Activity Type"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0
+#, python-format
+msgid "No Subject"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets
+msgid "No tickets found."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#, python-format
+msgid "None"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+msgid "Number"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_needaction_counter
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction_counter
+msgid "Number of Actions"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_has_error_counter
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error_counter
+msgid "Number of errors"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_needaction_counter
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction_counter
+msgid "Number of messages requiring action"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_has_error_counter
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error_counter
+msgid "Number of messages with delivery error"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count
+msgid "Number of tickets"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_high_priority
+msgid "Number of tickets in high priority"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_unassigned
+msgid "Number of tickets unassigned"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_unattended
+msgid "Number of tickets unattended"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_3
+msgid "Odoo"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Open"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_force_thread_id
+msgid ""
+"Optional ID of a thread (record) to which all incoming messages will be "
+"attached, even if they did not reply to it. If set, this will disable the "
+"creation of new records completely."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form
+msgid "Other Information"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_user_id
+msgid "Owner"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_model_id
+msgid "Parent Model"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_thread_id
+msgid "Parent Record Thread ID"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_model_id
+msgid ""
+"Parent model holding the alias. The model holding the alias reference is not "
+"necessarily the model given by alias_model_id (example: project "
+"(parent_model) and task (model))"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Partner"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_name
+msgid "Partner Name"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_views_pivot
+msgid "Pivot Analysis"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_contact
+msgid ""
+"Policy to post a message on the document using the mailgateway.\n"
+"- everyone: everyone can post\n"
+"- partners: only authenticated partners\n"
+"- followers: only followers of the related document or members of following "
+"channels\n"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_url
+msgid "Portal Access URL"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__priority
+msgid "Priority"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree
+msgid "Priority tickets"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__done
+msgid "Ready for next stage"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_force_thread_id
+msgid "Record Thread ID"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_rejected
+msgid "Rejected"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_ids
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_ids
+msgid "Related tickets"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_reporting_action
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_reporting_menu
+msgid "Reporting"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form
+msgid "Required Category"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_category_id_required
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_category_id_required
+msgid "Required Category field in Helpdesk portal"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form
+msgid "Required Team"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_team_id_required
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_team_id_required
+msgid "Required Team field in Helpdesk portal"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_user_id
+msgid "Responsible User"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#, python-format
+msgid "Search in All"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#, python-format
+msgid "Search in Number"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#, python-format
+msgid "Search in Title"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_token
+msgid "Security Token"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_select_team
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_select_team
+msgid "Select team in Helpdesk portal"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket
+msgid "Send a new ticket"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__sequence
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__sequence
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__sequence
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__sequence
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__sequence
+msgid "Sequence"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.action_helpdesk_mgmt_config_settings
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_config_settings_menu
+msgid "Settings"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.server,name:helpdesk_mgmt.model_helpdesk_ticket_action_share
+msgid "Share"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Show all records which has next action date is before today"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__show_in_portal
+msgid "Show in portal form"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form
+msgid "Show teams form"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_1
+msgid "Software"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__stage_id
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+#, python-format
+msgid "Stage"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__name
+msgid "Stage Name"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_stage_action
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_stage_menu
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_category_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_channel_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_form
+msgid "Stages"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_state
+msgid ""
+"Status based on activities\n"
+"Overdue: Due date is already passed\n"
+"Today: Activity date is today\n"
+"Planned: Future activities."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket
+msgid "Subject"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket
+msgid "Submit Ticket"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Tag"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__tag_ids
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_form
+msgid "Tags"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__team_id
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket
+msgid "Team"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__user_id
+msgid "Team Leader"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Team Members"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_team_action
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_team_menu
+msgid "Teams"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id
+msgid ""
+"The email address associated with                                this "
+"channel. New emails received will                                "
+"automatically create new tickets assigned                                to "
+"the channel."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_model_id
+msgid ""
+"The model (Odoo Document Kind) to which this alias corresponds. Any incoming "
+"email that does not reply to an existing record will cause the creation of a "
+"new record of this model (e.g. a Project Task)"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_name
+msgid ""
+"The name of the email alias, e.g. 'jobs' if you want to catch emails for "
+"<jobs@example.odoo.com>"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_user_id
+msgid ""
+"The owner of records created upon receiving emails on this alias. If this "
+"field is not set the system will attempt to find the right owner based on "
+"the sender (From) address, or will use the Administrator account if no "
+"system user is found for that address."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:mail.template,subject:helpdesk_mgmt.closed_ticket_template
+msgid "The ticket {{object.number}} has been closed."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:mail.template,subject:helpdesk_mgmt.changed_stage_template
+msgid "The ticket {{object.number}} stage has changed."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__fold
+msgid ""
+"This stage is folded in the kanban view when there are no records in that "
+"stage to display."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Ticket"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:mail.template,name:helpdesk_mgmt.assignment_email_template
+msgid "Ticket Assignment"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:mail.message.subtype,name:helpdesk_mgmt.hlp_tck_created
+msgid "Ticket Created"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search
+msgid "Ticket Stage Search"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_search
+msgid "Ticket Tag Search"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_tag_action
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_tag_menu
+msgid "Ticket Tags"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_active_count
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_active_count
+msgid "Ticket active count"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_count
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_count
+msgid "Ticket count"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:mail.message.subtype,description:helpdesk_mgmt.hlp_tck_created
+msgid "Ticket created"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__number
+msgid "Ticket number"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_action
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__ticket_ids
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_count_string
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_count_string
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_menu
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_reporting_analysis
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_layout
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_home
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets
+msgid "Tickets"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__name
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+#, python-format
+msgid "Title"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view
+msgid "To Do"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Today Activities"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view
+msgid "Toggle dropdown"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_decoration
+msgid "Type of the exception activity on record."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Unassigned"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree
+msgid "Unassigned tickets"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__unattended
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__unattended
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Unattended"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree
+msgid "Unattended tickets"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_res_users
+#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search
+msgid "User"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user_own
+msgid "User: Personal tickets"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user_team
+msgid "User: Team tickets"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__user_ids
+msgid "Users"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__3
+msgid "Very High"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids
+msgid "Website Messages"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids
+msgid "Website communication history"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_2
+msgid "Wifi"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:mail.template,subject:helpdesk_mgmt.assignment_email_template
+msgid ""
+"{{object.company_id.name}} Ticket Assignment (Ref {{object.number or 'n/"
+"a' }})"
+msgstr ""
diff --git a/helpdesk_mgmt/i18n/de.po b/helpdesk_mgmt/i18n/de.po
new file mode 100644
index 0000000000..c86fdb0a13
--- /dev/null
+++ b/helpdesk_mgmt/i18n/de.po
@@ -0,0 +1,2003 @@
+# Translation of Odoo Server.
+# This file contains the translation of the following modules:
+# 	* helpdesk_mgmt
+#
+msgid ""
+msgstr ""
+"Project-Id-Version: Odoo Server 13.0\n"
+"Report-Msgid-Bugs-To: \n"
+"PO-Revision-Date: 2022-12-03 17:45+0000\n"
+"Last-Translator: Nils Coenen | NICO SOLUTIONS - ENGINEERING & IT <nils."
+"coenen@nico-solutions.de>\n"
+"Language-Team: none\n"
+"Language: de\n"
+"MIME-Version: 1.0\n"
+"Content-Type: text/plain; charset=UTF-8\n"
+"Content-Transfer-Encoding: \n"
+"Plural-Forms: nplurals=2; plural=n != 1;\n"
+"X-Generator: Weblate 4.14.1\n"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+msgid "<em class=\"font-weight-normal text-muted\">Tickets in category:</em>"
+msgstr ""
+"<em class=\"font-weight-normal text-muted\">Tickets in der Kategorie:</em>"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+msgid "<em class=\"font-weight-normal text-muted\">Tickets in stage:</em>"
+msgstr "<em class=\"font-weight-normal text-muted\">Tickets in Stufe:</em>"
+
+#. module: helpdesk_mgmt
+#: model:mail.template,body_html:helpdesk_mgmt.assignment_email_template
+msgid ""
+"<p>Hello <t t-out=\"object.user_id.name\"></t>,</p>\n"
+"                <p>The ticket <t t-out=\"object.number\"></t> has been "
+"assigned to you.</p>\n"
+"            "
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<small class=\"text-right\">Stage:</small>"
+msgstr "<small class=\"text-right\">Stufe:</small>"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view
+msgid "<span>View</span>"
+msgstr "<span>Ansicht</span>"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong class=\"d-block mb-2\">Attachments</strong>"
+msgstr "<strong class=\"d-block mb-2\">Anhänge</strong>"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Assignee</strong>"
+msgstr "<strong>Beauftragter</strong>"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Category:</strong>"
+msgstr "<strong>Kategorie:</strong>"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Close Date:</strong>"
+msgstr "<strong>Abschlussdatum:</strong>"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Customer</strong>"
+msgstr "<strong>Kunde</strong>"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Date:</strong>"
+msgstr "<strong>Datum:</strong>"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Description</strong>"
+msgstr "<strong>Beschreibung</strong>"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Last Stage Update:</strong>"
+msgstr "<strong>Letztes Update der Stufe:</strong>"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Message and communication history</strong>"
+msgstr "<strong>Nachrichten- und Kommunikationshistorie</strong>"
+
+#. module: helpdesk_mgmt
+#: model:mail.template,body_html:helpdesk_mgmt.closed_ticket_template
+msgid ""
+"<table border=\"0\" width=\"100%\" cellpadding=\"0\" bgcolor=\"#ededed\" "
+"style=\"padding: 20px; background-color: #ededed; border-collapse:separate;"
+"\">\n"
+"                    <tbody>\n"
+"                      <!-- HEADER -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding="
+"\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+"rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+"                            <tr>\n"
+"                              <td valign=\"middle\" align=\"right\">\n"
+"                                <img t-att-src=\"'/logo.png?company=%s' % "
+"object.company_id.id\" style=\"padding: 0px; margin: 0px; height: auto; "
+"width: 80px;\" t-att-alt=\"'%s' % object.company_id.name\">\n"
+"                              </td>\n"
+"                            </tr>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                      <!-- CONTENT -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding="
+"\"0\" bgcolor=\"#ffffff\" style=\"min-width: 590px; background-color: "
+"rgb(255, 255, 255); padding: 20px; border-collapse:separate;\">\n"
+"                            <tbody>\n"
+"                              <td valign=\"top\" style=\"font-family:Arial,"
+"Helvetica,sans-serif; color: #555; font-size: 14px;\">\n"
+"                                <p>Hello <t t-out=\"object.user_id.name\"></"
+"t>,</p>\n"
+"                                <p>The ticket \"<t t-out=\"object."
+"display_name\"></t>\" has been closed.</p>\n"
+"                              </td>\n"
+"                            </tbody>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                      <!-- FOOTER -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding="
+"\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+"rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+"                            <tr>\n"
+"                              <td valign=\"middle\" align=\"left\" style="
+"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.phone\"></t>\n"
+"                              </td>\n"
+"                              <td valign=\"middle\" align=\"left\" style="
+"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.email\"></t>\n"
+"                              </td>\n"
+"                              <td valign=\"middle\" align=\"left\" style="
+"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.website\"></t>\n"
+"                              </td>\n"
+"                            </tr>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                    </tbody>\n"
+"                </table>\n"
+"            "
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:mail.template,body_html:helpdesk_mgmt.changed_stage_template
+msgid ""
+"<table border=\"0\" width=\"100%\" cellpadding=\"0\" bgcolor=\"#ededed\" "
+"style=\"padding: 20px; background-color: #ededed; border-collapse:separate;"
+"\">\n"
+"                    <tbody>\n"
+"                      <!-- HEADER -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding="
+"\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+"rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+"                            <tr>\n"
+"                              <td valign=\"middle\" align=\"right\">\n"
+"                                <img t-att-src=\"'/logo.png?company=%s' % "
+"object.company_id.id\" style=\"padding: 0px; margin: 0px; height: auto; "
+"width: 80px;\" t-att-alt=\"'%s' % object.company_id.name\">\n"
+"                              </td>\n"
+"                            </tr>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                      <!-- CONTENT -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding="
+"\"0\" bgcolor=\"#ffffff\" style=\"min-width: 590px; background-color: "
+"rgb(255, 255, 255); padding: 20px; border-collapse:separate;\">\n"
+"                            <tbody>\n"
+"                              <td valign=\"top\" style=\"font-family:Arial,"
+"Helvetica,sans-serif; color: #555; font-size: 14px;\">\n"
+"                                <p>Hello <t t-out=\"object.user_id.name\"></"
+"t>,</p>\n"
+"                                <p>The ticket \"<t t-out=\"object."
+"display_name\"></t>\" stage has changed to <t t-out=\"object.stage_id.name"
+"\"></t>.</p>\n"
+"                              </td>\n"
+"                            </tbody>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                      <!-- FOOTER -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding="
+"\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+"rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+"                            <tr>\n"
+"                              <td valign=\"middle\" align=\"left\" style="
+"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.phone\"></t>\n"
+"                              </td>\n"
+"                              <td valign=\"middle\" align=\"left\" style="
+"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.email\"></t>\n"
+"                              </td>\n"
+"                              <td valign=\"middle\" align=\"left\" style="
+"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.website\"></t>\n"
+"                              </td>\n"
+"                            </tr>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                    </tbody>\n"
+"                </table>\n"
+"            "
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_defaults
+msgid ""
+"A Python dictionary that will be evaluated to provide default values when "
+"creating new records for this alias."
+msgstr ""
+"Ein Python Wörterbuch, das ausgewertet wird, um beim Erstellen neuer "
+"Datensätze für diesen Alias Standardwerte bereitzustellen."
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Accept Emails From"
+msgstr "Emails akzeptieren von"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_warning
+msgid "Access warning"
+msgstr "Zugriffswarnung"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_needaction
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction
+msgid "Action Needed"
+msgstr "Aktion erforderlich"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__active
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__active
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__active
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__active
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__active
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__active
+msgid "Active"
+msgstr "Aktiv"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree
+msgid "Active tickets"
+msgstr "Aktive Tickets"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_ids
+msgid "Activities"
+msgstr "Aktivitäten"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_decoration
+msgid "Activity Exception Decoration"
+msgstr "Aktivität Ausnahme Dekoration"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_state
+msgid "Activity State"
+msgstr "Zustand der Aktivität"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_type_icon
+msgid "Activity Type Icon"
+msgstr "Aktivitätstyp-Symbol"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket
+msgid "Add Attachments"
+msgstr "Anhänge hinzufügen"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_contact
+msgid "Alias Contact Security"
+msgstr "Alias Kontakt Sicherheit"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_name
+msgid "Alias Name"
+msgstr "Alias Name"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_domain
+msgid "Alias domain"
+msgstr "Alias Domäne"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_model_id
+msgid "Aliased Model"
+msgstr "Verknüpftes Modell"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view
+#, python-format
+msgid "All"
+msgstr "Alle"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__show_in_portal
+msgid "Allow to select this team when creating a new ticket in the portal."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_category_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_channel_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search
+msgid "Archived"
+msgstr "Archiviert"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Assign to"
+msgstr "Zuordnen zu"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form
+msgid "Assign to me"
+msgstr "Mir zuweisen"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__assigned_date
+msgid "Assigned Date"
+msgstr "Zugewiesenes Datum"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__user_id
+msgid "Assigned user"
+msgstr "Zugewiesener Benutzer"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_attachment_count
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_attachment_count
+msgid "Attachment Count"
+msgstr "Anzahl der Anhänge"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Avatar"
+msgstr "Avatar"
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_awaiting
+msgid "Awaiting"
+msgstr "Warten auf"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__blocked
+msgid "Blocked"
+msgstr "Blockiert"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+msgid "By"
+msgstr "Von"
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_cancelled
+msgid "Cancelled"
+msgstr "Abgebrochen"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_category_action
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_category_menu
+msgid "Categories"
+msgstr "Kategorien"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__category_id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__category_ids
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+#, python-format
+msgid "Category"
+msgstr "Kategorie"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__channel_id
+msgid "Channel"
+msgstr "Kanal"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__channel_id
+msgid ""
+"Channel indicates where the source of a ticketcomes from (it could be a "
+"phone call, an email...)"
+msgstr ""
+"Kanal gibt an, was die Quelle eines Tickets ist (es könnte ein Anruf sein, "
+"eine E-Mail...)"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_channel_action
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_channel_menu
+msgid "Channels"
+msgstr "Kanäle"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+msgid "Close Date"
+msgstr "Tag des Schließens"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__close_from_portal
+msgid "Close From Portal"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__closed
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__closed
+msgid "Closed"
+msgstr "Abgeschlossen"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__closed_date
+msgid "Closed Date"
+msgstr "Abschlussdatum"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__color
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__color
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__color
+msgid "Color Index"
+msgstr "Farbindex"
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_res_company
+msgid "Companies"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__company_id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__company_id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__company_id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__company_id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__company_id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__company_id
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search
+msgid "Company"
+msgstr "Unternehmen"
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_res_config_settings
+msgid "Config Settings"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_config_main_menu
+msgid "Configuration"
+msgstr "Konfiguration"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Configure domain name"
+msgstr "Domänennamen konfigurieren"
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_res_partner
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_id
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "Contact"
+msgstr "Kontakt"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+msgid "Create Date"
+msgstr "Erstellungsdatum"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__create_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__create_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__create_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__create_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__create_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__create_uid
+msgid "Created by"
+msgstr "Erstellt von"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__create_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__create_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__create_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__create_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__create_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__create_date
+msgid "Created on"
+msgstr "Erstellt am"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+msgid "Current stage of the ticket"
+msgstr "Aktuelle Stufe des Tickets"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "Current stage of this ticket"
+msgstr "Aktuelle Stufe dieses Tickets"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_bounced_content
+msgid "Custom Bounced Message"
+msgstr "Benutzerdefinierte Bounce Nachricht"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0
+#, python-format
+msgid "Customer"
+msgstr "Kunde"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0
+#, python-format
+msgid "Customer Email"
+msgstr "Kunden-Email"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__access_url
+msgid "Customer Portal URL"
+msgstr "URL des Kundenportals"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_dashboard_action
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_dashboard_menu
+msgid "Dashboard"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__normal
+msgid "Default"
+msgstr "Standard"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_defaults
+msgid "Default Values"
+msgstr "Standardwerte"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_kanban
+msgid "Delete"
+msgstr "Löschen"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__description
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__description
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form
+msgid "Description"
+msgstr "Beschreibung"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__display_name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__display_name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__display_name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__display_name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__display_name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__display_name
+msgid "Display Name"
+msgstr "Anzeigename"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__close_from_portal
+msgid ""
+"Display button in portal ticket form to allow closing ticket with this stage "
+"as target."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_done
+msgid "Done"
+msgstr "Erledigt"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_kanban
+msgid "Dropdown menu"
+msgstr "Dropdown-Menü"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.server,name:helpdesk_mgmt.action_duplicate_ticket
+msgid "Duplicate"
+msgstr "Duplizieren"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_kanban
+msgid "Edit"
+msgstr "Bearbeiten"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_email
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id
+msgid "Email"
+msgstr "E-mail"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Email Alias"
+msgstr "E-Mail Alias"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__mail_template_id
+msgid "Email Template"
+msgstr "E-Mail-Vorlage"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__email_cc
+msgid "Email cc"
+msgstr "E-Mail cc"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__fold
+msgid "Folded in Kanban"
+msgstr "Eingeklappt in Kanban"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid ""
+"Follow this salesteam to automatically track the events associated to users "
+"of this team."
+msgstr ""
+"Folgen Sie diesem Verkaufsteam, um automatisch die Ereignisse zu verfolgen, "
+"die Benutzern dieses Teams zugeordnet sind."
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_follower_ids
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_follower_ids
+msgid "Followers"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_partner_ids
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_partner_ids
+msgid "Followers (Partners)"
+msgstr "Followers (Partner)"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_type_icon
+msgid "Font awesome icon e.g. fa-tasks"
+msgstr "Font awesome Symbol z.B. fa-tasks"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Future Activities"
+msgstr "Zukünftige Aktivitäten"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__sequence
+msgid "Gives the sequence order when displaying a list of tickets."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Group By"
+msgstr "Gruppieren nach"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__has_message
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__has_message
+msgid "Has Message"
+msgstr "Hat Nachricht"
+
+#. module: helpdesk_mgmt
+#: model:ir.module.category,name:helpdesk_mgmt.module_helpdesk_category
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_main_menu
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form
+msgid "Helpdesk"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search
+msgid "Helpdesk Category Search"
+msgstr "Helpdesk Kategoriesuche"
+
+#. module: helpdesk_mgmt
+#: model:mail.template,name:helpdesk_mgmt.changed_stage_template
+msgid "Helpdesk Changed Stage notification Email"
+msgstr "Helpdesk Benachrichtigungs-E-Mail für geänderte Stufen"
+
+#. module: helpdesk_mgmt
+#: model:mail.template,name:helpdesk_mgmt.closed_ticket_template
+msgid "Helpdesk Closed Ticket Notification Email"
+msgstr "Helpdesk Benachrichtigungs-E-Mail über geschlossene Tickets"
+
+#. module: helpdesk_mgmt
+#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_manager
+msgid "Helpdesk Manager"
+msgstr "Helpdesk-Manager"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_team_ids
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Helpdesk Team"
+msgstr "Helpdesk-Team"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search
+msgid "Helpdesk Team Search"
+msgstr "Helpdesk Teamsuche"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Helpdesk Team name..."
+msgstr "Helpdesk Teamname..."
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__team_ids
+msgid "Helpdesk Teams"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.action_helpdesk_ticket_kanban_from_dashboard
+#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form
+msgid "Helpdesk Ticket"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_category
+msgid "Helpdesk Ticket Category"
+msgstr "Helpdesk Ticketkategorie"
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_channel
+msgid "Helpdesk Ticket Channel"
+msgstr "Helpdesk Ticketkanal"
+
+#. module: helpdesk_mgmt
+#: model:mail.message.subtype,name:helpdesk_mgmt.hlp_tck_team_created
+msgid "Helpdesk Ticket Created"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_stage
+msgid "Helpdesk Ticket Stage"
+msgstr "Helpdesk Ticketstufe"
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_tag
+msgid "Helpdesk Ticket Tag"
+msgstr "Helpdesk Ticket-Stichwort"
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_team
+msgid "Helpdesk Ticket Team"
+msgstr "Helpdesk Ticket-Team"
+
+#. module: helpdesk_mgmt
+#: model:ir.module.category,description:helpdesk_mgmt.module_helpdesk_category
+msgid "Helps you handle your helpdesk security."
+msgstr "Hilft Ihnen bei der Verwaltung Ihrer Helpdesk-Sicherheit."
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__2
+msgid "High"
+msgstr "Hoch"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "High Priority"
+msgstr "Hohe Priorität"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__id
+msgid "ID"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_thread_id
+msgid ""
+"ID of the parent record holding the alias (example: project holding the task "
+"creation alias)"
+msgstr ""
+"ID des übergeordneten Datensatzes, der den Alias enthält (Beispiel: Projekt, "
+"das den Alias für die Aufgabenerstellung enthält)"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_icon
+msgid "Icon"
+msgstr "Symbol"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_icon
+msgid "Icon to indicate an exception activity."
+msgstr "Symbol zur Anzeige einer Ausnahmeaktivität."
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_needaction
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction
+msgid "If checked, new messages require your attention."
+msgstr ""
+"Wenn diese Option aktiviert ist, erfordern neue Nachrichten Ihre "
+"Aufmerksamkeit."
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_has_error
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error
+msgid "If checked, some messages have a delivery error."
+msgstr ""
+"Wenn diese Option aktiviert ist, weisen einige Nachrichten einen "
+"Übermittlungsfehler auf."
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__mail_template_id
+msgid ""
+"If set an email will be sent to the customer when the ticketreaches this "
+"step."
+msgstr ""
+"Wenn gesetzt, wird eine E-Mail an den Kunden gesendet, soblad das Ticket "
+"diesen Schritt erreicht."
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_bounced_content
+msgid ""
+"If set, this content will automatically be sent out to unauthorized users "
+"instead of the default message."
+msgstr ""
+"Wenn diese Opiton aktiviert ist, wird dieser Inhalt anstelle der "
+"Standardnachricht automatisch an nicht autorisierte Benutzer gesendet."
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_in_progress
+msgid "In Progress"
+msgstr "In Arbeit"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_is_follower
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_is_follower
+msgid "Is Follower"
+msgstr "Ist ein Follower"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__kanban_state
+msgid "Kanban State"
+msgstr "Kanbanstufe"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket____last_update
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category____last_update
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel____last_update
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage____last_update
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag____last_update
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team____last_update
+msgid "Last Modified on"
+msgstr "Zuletzt geändert am"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__last_stage_update
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+#, python-format
+msgid "Last Stage Update"
+msgstr "Letzte Aktualisierung der Stufe"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__write_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__write_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__write_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__write_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__write_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__write_uid
+msgid "Last Updated by"
+msgstr "Zuletzt aktualisiert von"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__write_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__write_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__write_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__write_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__write_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__write_date
+msgid "Last Updated on"
+msgstr "Zuletzt aktualisiert am"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Last Week"
+msgstr "Letzte Woche"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Late Activities"
+msgstr "Späte Aktivitäten"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__0
+msgid "Low"
+msgstr "Niedrig"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_main_attachment_id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_main_attachment_id
+msgid "Main Attachment"
+msgstr "Hauptanhang"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__attachment_ids
+msgid "Media Attachments"
+msgstr "Medienanhänge"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__1
+msgid "Medium"
+msgstr "Mittel"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__user_ids
+msgid "Members"
+msgstr "Mitglieder"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_has_error
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error
+msgid "Message Delivery error"
+msgstr "Fehler bei der Nachrichtenübermittlung"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_ids
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_ids
+msgid "Messages"
+msgstr "Nachrichten"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "My Activities"
+msgstr "Meine Aktivitäten"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__my_activity_date_deadline
+msgid "My Activity Deadline"
+msgstr "Meine Aktivitätsfrist"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "My Followed Tickets"
+msgstr "Meine verfolgten Tickets"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "My Tickets"
+msgstr "Meine Tickets"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__name
+msgid "Name"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_new
+msgid "New"
+msgstr "Neu"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_home
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets
+msgid "New Ticket"
+msgstr "Neues Ticket"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form
+msgid "New ticket form (portal)"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#, python-format
+msgid "Newest"
+msgstr "Neueste"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_date_deadline
+msgid "Next Activity Deadline"
+msgstr "Frist für die nächste Aktivität"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_summary
+msgid "Next Activity Summary"
+msgstr "Zusammenfassung der nächsten Aktivität"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_type_id
+msgid "Next Activity Type"
+msgstr "Nächster Aktivitätstyp"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0
+#, python-format
+msgid "No Subject"
+msgstr "Kein Thema"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets
+msgid "No tickets found."
+msgstr "Keine Tickets gefunden."
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#, python-format
+msgid "None"
+msgstr "Nichts"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+msgid "Number"
+msgstr "Nummer"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_needaction_counter
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction_counter
+msgid "Number of Actions"
+msgstr "Anzahl der Aktionen"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_has_error_counter
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error_counter
+msgid "Number of errors"
+msgstr "Anzahl der Fehler"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_needaction_counter
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction_counter
+msgid "Number of messages requiring action"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_has_error_counter
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error_counter
+msgid "Number of messages with delivery error"
+msgstr "Anzahl der Nachrichten mit Zustellfehler"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count
+msgid "Number of tickets"
+msgstr "Anzahl der Tickets"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_high_priority
+msgid "Number of tickets in high priority"
+msgstr "Anzahl der Tickets mit hoher Priorität"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_unassigned
+msgid "Number of tickets unassigned"
+msgstr "Anzahl der nicht zugewiesenen Tickets"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_unattended
+msgid "Number of tickets unattended"
+msgstr "Anzahl unbeaufsichtigter Tickets"
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_3
+msgid "Odoo"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Open"
+msgstr "Offen"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_force_thread_id
+msgid ""
+"Optional ID of a thread (record) to which all incoming messages will be "
+"attached, even if they did not reply to it. If set, this will disable the "
+"creation of new records completely."
+msgstr ""
+"Optionale ID eines Threads (Datensatzes), an den alle eingehenden "
+"Nachrichten angehängt werden, auch wenn sie nicht darauf geantwortet haben. "
+"Wenn gesetzt, wird die Erstellung neuer Datensätze vollständig deaktiviert."
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form
+msgid "Other Information"
+msgstr "Weitere Informationen"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_user_id
+msgid "Owner"
+msgstr "Eigentümer"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_model_id
+msgid "Parent Model"
+msgstr "Übergeordnetes Modell"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_thread_id
+msgid "Parent Record Thread ID"
+msgstr "Thread-ID des übergeordneten Datensatzes"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_model_id
+msgid ""
+"Parent model holding the alias. The model holding the alias reference is not "
+"necessarily the model given by alias_model_id (example: project "
+"(parent_model) and task (model))"
+msgstr ""
+"Übergeordnetes Modell mit dem Alias. Das Modell, das die Alias-Referenz "
+"enthält, ist nicht unbedingt das durch alias_model_id angegebene Modell "
+"(Beispiel: Projekt (parent_model) und Aufgabe (model))"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Partner"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_name
+msgid "Partner Name"
+msgstr "Partnername"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_views_pivot
+msgid "Pivot Analysis"
+msgstr "Pivot-Analyse"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_contact
+msgid ""
+"Policy to post a message on the document using the mailgateway.\n"
+"- everyone: everyone can post\n"
+"- partners: only authenticated partners\n"
+"- followers: only followers of the related document or members of following "
+"channels\n"
+msgstr ""
+"Richtlinie zum Veröffentlichen einer Nachricht im Dokument über das "
+"Mailgateway.\n"
+"- Jeder: Jeder kann posten\n"
+"- Partner: nur authentifizierte Partner\n"
+"- Follower: nur Follower des zugehörigen Dokuments oder Mitglieder von "
+"folgenden Kanälen\n"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_url
+msgid "Portal Access URL"
+msgstr "URL für den Portalzugriff"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__priority
+msgid "Priority"
+msgstr "Priorität"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree
+msgid "Priority tickets"
+msgstr "Prioritäten-Tickets"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__done
+msgid "Ready for next stage"
+msgstr "Bereit für die nächste Stufe"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_force_thread_id
+msgid "Record Thread ID"
+msgstr "Datensatz Thread-ID"
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_rejected
+msgid "Rejected"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_ids
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_ids
+msgid "Related tickets"
+msgstr "Zugehörige Tickets"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_reporting_action
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_reporting_menu
+msgid "Reporting"
+msgstr "Berichtswesen"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form
+msgid "Required Category"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_category_id_required
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_category_id_required
+msgid "Required Category field in Helpdesk portal"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form
+msgid "Required Team"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_team_id_required
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_team_id_required
+msgid "Required Team field in Helpdesk portal"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_user_id
+msgid "Responsible User"
+msgstr "Verantwortlicher Benutzer"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#, python-format
+msgid "Search in All"
+msgstr "Suche in Alle"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#, python-format
+msgid "Search in Number"
+msgstr "Suche in Nummer"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#, python-format
+msgid "Search in Title"
+msgstr "Suche im Titel"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_token
+msgid "Security Token"
+msgstr "Sicherheitstoken"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_select_team
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_select_team
+msgid "Select team in Helpdesk portal"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket
+msgid "Send a new ticket"
+msgstr "Senden Sie ein neues Ticket"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__sequence
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__sequence
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__sequence
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__sequence
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__sequence
+msgid "Sequence"
+msgstr "Sequenz"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.action_helpdesk_mgmt_config_settings
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_config_settings_menu
+msgid "Settings"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.server,name:helpdesk_mgmt.model_helpdesk_ticket_action_share
+msgid "Share"
+msgstr "Teilen"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Show all records which has next action date is before today"
+msgstr ""
+"Alle Datensätze anzeigen, deren nächstes Aktionsdatum vor dem heutigen Tag "
+"liegt"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__show_in_portal
+msgid "Show in portal form"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form
+msgid "Show teams form"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_1
+msgid "Software"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__stage_id
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+#, python-format
+msgid "Stage"
+msgstr "Stufe"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__name
+msgid "Stage Name"
+msgstr "Stufenname"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_stage_action
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_stage_menu
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_category_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_channel_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_form
+msgid "Stages"
+msgstr "Stufen"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_state
+msgid ""
+"Status based on activities\n"
+"Overdue: Due date is already passed\n"
+"Today: Activity date is today\n"
+"Planned: Future activities."
+msgstr ""
+"Status basierend auf Aktivitäten\n"
+"Überfällig: Das Fälligkeitsdatum ist bereits überschritten\n"
+"Heute: Aktivitätsdatum ist heute\n"
+"Geplant: Zukünftige Aktivitäten."
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket
+msgid "Subject"
+msgstr "Thema"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket
+msgid "Submit Ticket"
+msgstr "Ticket übermitteln"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Tag"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__tag_ids
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_form
+msgid "Tags"
+msgstr "Stichwörter"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__team_id
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket
+msgid "Team"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__user_id
+msgid "Team Leader"
+msgstr "Teamleiter"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Team Members"
+msgstr "Teammitglieder"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_team_action
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_team_menu
+msgid "Teams"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id
+msgid ""
+"The email address associated with                                this "
+"channel. New emails received will                                "
+"automatically create new tickets assigned                                to "
+"the channel."
+msgstr ""
+"Die mit diesem Kanal verknüpfte                                E-Mail-"
+"Adresse. Neue empfangene E-Mails erstellen                                 "
+"automatisch neue Tickets, die dem Kanal                                 "
+"zugewiesen sind."
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_model_id
+msgid ""
+"The model (Odoo Document Kind) to which this alias corresponds. Any incoming "
+"email that does not reply to an existing record will cause the creation of a "
+"new record of this model (e.g. a Project Task)"
+msgstr ""
+"Das Modell (Art des Odoo-Dokuments), dem dieser Alias entspricht. Jede "
+"eingehende E-Mail, die nicht auf einen vorhandenen Datensatz antwortet, "
+"führt zur Erstellung eines neuen Datensatzes dieses Modells (z. B. einer "
+"Projektaufgabe)"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_name
+msgid ""
+"The name of the email alias, e.g. 'jobs' if you want to catch emails for "
+"<jobs@example.odoo.com>"
+msgstr ""
+"Der Name des E-Mail-Alias, z.B. 'Jobs', wenn Sie E-Mails für <jobs@example."
+"odoo.com> abfangen möchten"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_user_id
+msgid ""
+"The owner of records created upon receiving emails on this alias. If this "
+"field is not set the system will attempt to find the right owner based on "
+"the sender (From) address, or will use the Administrator account if no "
+"system user is found for that address."
+msgstr ""
+"Der Eigentümer von Datensätzen, die beim Empfang von E-Mails unter diesem "
+"Alias erstellt wurden. Wenn dieses Feld nicht gesetzt ist, versucht das "
+"System, den richtigen Eigentümer anhand der Absenderadresse (Von) zu finden, "
+"oder verwendet das Administratorkonto, wenn kein Systembenutzer für diese "
+"Adresse gefunden wird."
+
+#. module: helpdesk_mgmt
+#: model:mail.template,subject:helpdesk_mgmt.closed_ticket_template
+msgid "The ticket {{object.number}} has been closed."
+msgstr "Das Ticket {{object.number}} wurde geschlossen."
+
+#. module: helpdesk_mgmt
+#: model:mail.template,subject:helpdesk_mgmt.changed_stage_template
+msgid "The ticket {{object.number}} stage has changed."
+msgstr "Das Ticket {{object.number}} hat die Stufe geändert."
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__fold
+msgid ""
+"This stage is folded in the kanban view when there are no records in that "
+"stage to display."
+msgstr ""
+"Diese Stufe wird in der Kanban-Ansicht eingeklappt, wenn in dieser Phase "
+"keine anzuzeigenden Datensätze vorhanden sind."
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Ticket"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:mail.template,name:helpdesk_mgmt.assignment_email_template
+msgid "Ticket Assignment"
+msgstr "Ticketzuweisung"
+
+#. module: helpdesk_mgmt
+#: model:mail.message.subtype,name:helpdesk_mgmt.hlp_tck_created
+msgid "Ticket Created"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search
+msgid "Ticket Stage Search"
+msgstr "Suche nach Ticketstufe"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_search
+msgid "Ticket Tag Search"
+msgstr "Suche nach Ticket-Stichwort"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_tag_action
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_tag_menu
+msgid "Ticket Tags"
+msgstr "Ticket Stichwörter"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_active_count
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_active_count
+msgid "Ticket active count"
+msgstr "Anzahl aktiver Tickets"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_count
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_count
+msgid "Ticket count"
+msgstr "Anzahl Tickets"
+
+#. module: helpdesk_mgmt
+#: model:mail.message.subtype,description:helpdesk_mgmt.hlp_tck_created
+msgid "Ticket created"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__number
+msgid "Ticket number"
+msgstr "Ticketnummer"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_action
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__ticket_ids
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_count_string
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_count_string
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_menu
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_reporting_analysis
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_layout
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_home
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets
+msgid "Tickets"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__name
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+#, python-format
+msgid "Title"
+msgstr "Titel"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view
+msgid "To Do"
+msgstr "Zu Erledigen"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Today Activities"
+msgstr "Heute Aktivitäten"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view
+msgid "Toggle dropdown"
+msgstr "Drop-down-Menü umschalten"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_decoration
+msgid "Type of the exception activity on record."
+msgstr "Art der Ausnahmeaktivität im Datensatz."
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Unassigned"
+msgstr "Nicht zugewiesen"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree
+msgid "Unassigned tickets"
+msgstr "Nicht zugewiesene Tickets"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__unattended
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__unattended
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Unattended"
+msgstr "Unbeaufsichtigt"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree
+msgid "Unattended tickets"
+msgstr "Unbeaufsichtigte Tickets"
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_res_users
+#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search
+msgid "User"
+msgstr "Benutzer"
+
+#. module: helpdesk_mgmt
+#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user_own
+msgid "User: Personal tickets"
+msgstr "Benutzer: Persönliche Tickets"
+
+#. module: helpdesk_mgmt
+#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user_team
+msgid "User: Team tickets"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__user_ids
+msgid "Users"
+msgstr "Benutzer"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__3
+msgid "Very High"
+msgstr "Sehr hoch"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids
+msgid "Website Messages"
+msgstr "Website-Nachrichten"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids
+msgid "Website communication history"
+msgstr "Kommunikationshistorie der Website"
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_2
+msgid "Wifi"
+msgstr "W-LAN"
+
+#. module: helpdesk_mgmt
+#: model:mail.template,subject:helpdesk_mgmt.assignment_email_template
+msgid ""
+"{{object.company_id.name}} Ticket Assignment (Ref {{object.number or 'n/"
+"a' }})"
+msgstr ""
+"{{object.company_id.name}} Ticketzuweisung (Ref {{object.number or 'n/a' }})"
+
+#~ msgid "SMS Delivery error"
+#~ msgstr "SMS-Zustellungsfehler"
+
+#~ msgid "Number of messages which requires an action"
+#~ msgstr "Anzahl der Nachrichten, die eine Aktion erfordern"
+
+#~ msgid ""
+#~ "<p>Hello <t t-out=\"object.user_id.name\"/>,</p>\n"
+#~ "                <p>The ticket <t t-out=\"object.number\"/> has been "
+#~ "assigned to you.</p>\n"
+#~ "            "
+#~ msgstr ""
+#~ "<p>Hallo <t t-out=\"object.user_id.name\"/>,</p>\n"
+#~ "                <p>das Ticket <t t-out=\"object.number\"/> wurde Ihnen "
+#~ "zugewiesen.</p>\n"
+#~ "            "
+
+#~ msgid ""
+#~ "<table border=\"0\" width=\"100%\" cellpadding=\"0\" bgcolor=\"#ededed\" "
+#~ "style=\"padding: 20px; background-color: #ededed; border-collapse:"
+#~ "separate;\">\n"
+#~ "                    <tbody>\n"
+#~ "                      <!-- HEADER -->\n"
+#~ "                      <tr>\n"
+#~ "                        <td align=\"center\" style=\"min-width: 590px;"
+#~ "\">\n"
+#~ "                          <table width=\"590\" border=\"0\" cellpadding="
+#~ "\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+#~ "rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+#~ "                            <tr>\n"
+#~ "                              <td valign=\"middle\" align=\"right\">\n"
+#~ "                                <img t-att-src=\"'/logo.png?company=%s' % "
+#~ "object.company_id.id\" style=\"padding: 0px; margin: 0px; height: auto; "
+#~ "width: 80px;\" t-att-alt=\"'%s' % object.company_id.name\"/>\n"
+#~ "                              </td>\n"
+#~ "                            </tr>\n"
+#~ "                          </table>\n"
+#~ "                        </td>\n"
+#~ "                      </tr>\n"
+#~ "                      <!-- CONTENT -->\n"
+#~ "                      <tr>\n"
+#~ "                        <td align=\"center\" style=\"min-width: 590px;"
+#~ "\">\n"
+#~ "                          <table width=\"590\" border=\"0\" cellpadding="
+#~ "\"0\" bgcolor=\"#ffffff\" style=\"min-width: 590px; background-color: "
+#~ "rgb(255, 255, 255); padding: 20px; border-collapse:separate;\">\n"
+#~ "                            <tbody>\n"
+#~ "                              <td valign=\"top\" style=\"font-family:"
+#~ "Arial,Helvetica,sans-serif; color: #555; font-size: 14px;\">\n"
+#~ "                                <p>Hello <t t-out=\"object.user_id.name\"/"
+#~ ">,</p>\n"
+#~ "                                <p>The ticket \"<t t-out=\"object."
+#~ "display_name\"/>\" has been closed.</p>\n"
+#~ "                              </td>\n"
+#~ "                            </tbody>\n"
+#~ "                          </table>\n"
+#~ "                        </td>\n"
+#~ "                      </tr>\n"
+#~ "                      <!-- FOOTER -->\n"
+#~ "                      <tr>\n"
+#~ "                        <td align=\"center\" style=\"min-width: 590px;"
+#~ "\">\n"
+#~ "                          <table width=\"590\" border=\"0\" cellpadding="
+#~ "\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+#~ "rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+#~ "                            <tr>\n"
+#~ "                              <td valign=\"middle\" align=\"left\" style="
+#~ "\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;"
+#~ "\">\n"
+#~ "                                <t t-out=\"object.company_id.phone\"/>\n"
+#~ "                              </td>\n"
+#~ "                              <td valign=\"middle\" align=\"left\" style="
+#~ "\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;"
+#~ "\">\n"
+#~ "                                <t t-out=\"object.company_id.email\"/>\n"
+#~ "                              </td>\n"
+#~ "                              <td valign=\"middle\" align=\"left\" style="
+#~ "\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;"
+#~ "\">\n"
+#~ "                                <t t-out=\"object.company_id.website\"/>\n"
+#~ "                              </td>\n"
+#~ "                            </tr>\n"
+#~ "                          </table>\n"
+#~ "                        </td>\n"
+#~ "                      </tr>\n"
+#~ "                    </tbody>\n"
+#~ "                </table>\n"
+#~ "            "
+#~ msgstr ""
+#~ "<table border=\"0\" width=\"100%\" cellpadding=\"0\" bgcolor=\"#ededed\" "
+#~ "style=\"padding: 20px; background-color: #ededed; border-collapse:"
+#~ "separate;\">\n"
+#~ "                    <tbody>\n"
+#~ "                      <!-- HEADER -->\n"
+#~ "                      <tr>\n"
+#~ "                        <td align=\"center\" style=\"min-width: 590px;"
+#~ "\">\n"
+#~ "                          <table width=\"590\" border=\"0\" cellpadding="
+#~ "\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+#~ "rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+#~ "                            <tr>\n"
+#~ "                              <td valign=\"middle\" align=\"right\">\n"
+#~ "                                <img t-att-src=\"'/logo.png?company=%s' % "
+#~ "object.company_id.id\" style=\"padding: 0px; margin: 0px; height: auto; "
+#~ "width: 80px;\" t-att-alt=\"'%s' % object.company_id.name\"/>\n"
+#~ "                              </td>\n"
+#~ "                            </tr>\n"
+#~ "                          </table>\n"
+#~ "                        </td>\n"
+#~ "                      </tr>\n"
+#~ "                      <!-- CONTENT -->\n"
+#~ "                      <tr>\n"
+#~ "                        <td align=\"center\" style=\"min-width: 590px;"
+#~ "\">\n"
+#~ "                          <table width=\"590\" border=\"0\" cellpadding="
+#~ "\"0\" bgcolor=\"#ffffff\" style=\"min-width: 590px; background-color: "
+#~ "rgb(255, 255, 255); padding: 20px; border-collapse:separate;\">\n"
+#~ "                            <tbody>\n"
+#~ "                              <td valign=\"top\" style=\"font-family:"
+#~ "Arial,Helvetica,sans-serif; color: #555; font-size: 14px;\">\n"
+#~ "                                <p>Hallo <t t-out=\"object.user_id.name\"/"
+#~ ">,</p>\n"
+#~ "                                <p>das ticket \"<t t-out=\"object."
+#~ "display_name\"/>\" wurde geschlossen.</p>\n"
+#~ "                              </td>\n"
+#~ "                            </tbody>\n"
+#~ "                          </table>\n"
+#~ "                        </td>\n"
+#~ "                      </tr>\n"
+#~ "                      <!-- FOOTER -->\n"
+#~ "                      <tr>\n"
+#~ "                        <td align=\"center\" style=\"min-width: 590px;"
+#~ "\">\n"
+#~ "                          <table width=\"590\" border=\"0\" cellpadding="
+#~ "\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+#~ "rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+#~ "                            <tr>\n"
+#~ "                              <td valign=\"middle\" align=\"left\" style="
+#~ "\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;"
+#~ "\">\n"
+#~ "                                <t t-out=\"object.company_id.phone\"/>\n"
+#~ "                              </td>\n"
+#~ "                              <td valign=\"middle\" align=\"left\" style="
+#~ "\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;"
+#~ "\">\n"
+#~ "                                <t t-out=\"object.company_id.email\"/>\n"
+#~ "                              </td>\n"
+#~ "                              <td valign=\"middle\" align=\"left\" style="
+#~ "\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;"
+#~ "\">\n"
+#~ "                                <t t-out=\"object.company_id.website\"/>\n"
+#~ "                              </td>\n"
+#~ "                            </tr>\n"
+#~ "                          </table>\n"
+#~ "                        </td>\n"
+#~ "                      </tr>\n"
+#~ "                    </tbody>\n"
+#~ "                </table>\n"
+#~ "            "
+
+#~ msgid ""
+#~ "<table border=\"0\" width=\"100%\" cellpadding=\"0\" bgcolor=\"#ededed\" "
+#~ "style=\"padding: 20px; background-color: #ededed; border-collapse:"
+#~ "separate;\">\n"
+#~ "                    <tbody>\n"
+#~ "                      <!-- HEADER -->\n"
+#~ "                      <tr>\n"
+#~ "                        <td align=\"center\" style=\"min-width: 590px;"
+#~ "\">\n"
+#~ "                          <table width=\"590\" border=\"0\" cellpadding="
+#~ "\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+#~ "rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+#~ "                            <tr>\n"
+#~ "                              <td valign=\"middle\" align=\"right\">\n"
+#~ "                                <img t-att-src=\"'/logo.png?company=%s' % "
+#~ "object.company_id.id\" style=\"padding: 0px; margin: 0px; height: auto; "
+#~ "width: 80px;\" t-att-alt=\"'%s' % object.company_id.name\"/>\n"
+#~ "                              </td>\n"
+#~ "                            </tr>\n"
+#~ "                          </table>\n"
+#~ "                        </td>\n"
+#~ "                      </tr>\n"
+#~ "                      <!-- CONTENT -->\n"
+#~ "                      <tr>\n"
+#~ "                        <td align=\"center\" style=\"min-width: 590px;"
+#~ "\">\n"
+#~ "                          <table width=\"590\" border=\"0\" cellpadding="
+#~ "\"0\" bgcolor=\"#ffffff\" style=\"min-width: 590px; background-color: "
+#~ "rgb(255, 255, 255); padding: 20px; border-collapse:separate;\">\n"
+#~ "                            <tbody>\n"
+#~ "                              <td valign=\"top\" style=\"font-family:"
+#~ "Arial,Helvetica,sans-serif; color: #555; font-size: 14px;\">\n"
+#~ "                                <p>Hello <t t-out=\"object.user_id.name\"/"
+#~ ">,</p>\n"
+#~ "                                <p>The ticket \"<t t-out=\"object."
+#~ "display_name\"/>\" stage has changed to <t t-out=\"object.stage_id.name\"/"
+#~ ">.</p>\n"
+#~ "                              </td>\n"
+#~ "                            </tbody>\n"
+#~ "                          </table>\n"
+#~ "                        </td>\n"
+#~ "                      </tr>\n"
+#~ "                      <!-- FOOTER -->\n"
+#~ "                      <tr>\n"
+#~ "                        <td align=\"center\" style=\"min-width: 590px;"
+#~ "\">\n"
+#~ "                          <table width=\"590\" border=\"0\" cellpadding="
+#~ "\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+#~ "rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+#~ "                            <tr>\n"
+#~ "                              <td valign=\"middle\" align=\"left\" style="
+#~ "\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;"
+#~ "\">\n"
+#~ "                                <t t-out=\"object.company_id.phone\"/>\n"
+#~ "                              </td>\n"
+#~ "                              <td valign=\"middle\" align=\"left\" style="
+#~ "\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;"
+#~ "\">\n"
+#~ "                                <t t-out=\"object.company_id.email\"/>\n"
+#~ "                              </td>\n"
+#~ "                              <td valign=\"middle\" align=\"left\" style="
+#~ "\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;"
+#~ "\">\n"
+#~ "                                <t t-out=\"object.company_id.website\"/>\n"
+#~ "                              </td>\n"
+#~ "                            </tr>\n"
+#~ "                          </table>\n"
+#~ "                        </td>\n"
+#~ "                      </tr>\n"
+#~ "                    </tbody>\n"
+#~ "                </table>\n"
+#~ "            "
+#~ msgstr ""
+#~ "<table border=\"0\" width=\"100%\" cellpadding=\"0\" bgcolor=\"#ededed\" "
+#~ "style=\"padding: 20px; background-color: #ededed; border-collapse:"
+#~ "separate;\">\n"
+#~ "                    <tbody>\n"
+#~ "                      <!-- HEADER -->\n"
+#~ "                      <tr>\n"
+#~ "                        <td align=\"center\" style=\"min-width: 590px;"
+#~ "\">\n"
+#~ "                          <table width=\"590\" border=\"0\" cellpadding="
+#~ "\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+#~ "rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+#~ "                            <tr>\n"
+#~ "                              <td valign=\"middle\" align=\"right\">\n"
+#~ "                                <img t-att-src=\"'/logo.png?company=%s' % "
+#~ "object.company_id.id\" style=\"padding: 0px; margin: 0px; height: auto; "
+#~ "width: 80px;\" t-att-alt=\"'%s' % object.company_id.name\"/>\n"
+#~ "                              </td>\n"
+#~ "                            </tr>\n"
+#~ "                          </table>\n"
+#~ "                        </td>\n"
+#~ "                      </tr>\n"
+#~ "                      <!-- CONTENT -->\n"
+#~ "                      <tr>\n"
+#~ "                        <td align=\"center\" style=\"min-width: 590px;"
+#~ "\">\n"
+#~ "                          <table width=\"590\" border=\"0\" cellpadding="
+#~ "\"0\" bgcolor=\"#ffffff\" style=\"min-width: 590px; background-color: "
+#~ "rgb(255, 255, 255); padding: 20px; border-collapse:separate;\">\n"
+#~ "                            <tbody>\n"
+#~ "                              <td valign=\"top\" style=\"font-family:"
+#~ "Arial,Helvetica,sans-serif; color: #555; font-size: 14px;\">\n"
+#~ "                                <p>Hallo <t t-out=\"object.user_id.name\"/"
+#~ ">,</p>\n"
+#~ "                                <p>das Ticket \"<t t-out=\"object."
+#~ "display_name\"/>\" hat die Stufe geändert zu <t t-out=\"object.stage_id."
+#~ "name\"/>.</p>\n"
+#~ "                              </td>\n"
+#~ "                            </tbody>\n"
+#~ "                          </table>\n"
+#~ "                        </td>\n"
+#~ "                      </tr>\n"
+#~ "                      <!-- FOOTER -->\n"
+#~ "                      <tr>\n"
+#~ "                        <td align=\"center\" style=\"min-width: 590px;"
+#~ "\">\n"
+#~ "                          <table width=\"590\" border=\"0\" cellpadding="
+#~ "\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+#~ "rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+#~ "                            <tr>\n"
+#~ "                              <td valign=\"middle\" align=\"left\" style="
+#~ "\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;"
+#~ "\">\n"
+#~ "                                <t t-out=\"object.company_id.phone\"/>\n"
+#~ "                              </td>\n"
+#~ "                              <td valign=\"middle\" align=\"left\" style="
+#~ "\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;"
+#~ "\">\n"
+#~ "                                <t t-out=\"object.company_id.email\"/>\n"
+#~ "                              </td>\n"
+#~ "                              <td valign=\"middle\" align=\"left\" style="
+#~ "\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;"
+#~ "\">\n"
+#~ "                                <t t-out=\"object.company_id.website\"/>\n"
+#~ "                              </td>\n"
+#~ "                            </tr>\n"
+#~ "                          </table>\n"
+#~ "                        </td>\n"
+#~ "                      </tr>\n"
+#~ "                    </tbody>\n"
+#~ "                </table>\n"
+#~ "            "
+
+#~ msgid "List of cc from incoming emails."
+#~ msgstr "Liste der CC von eingehenden E-Mails."
+
+#~ msgid "Number of unread messages"
+#~ msgstr "Anzahl der ungelesenen Nachrichten"
+
+#~ msgid "Unread Messages"
+#~ msgstr "ungelesene Nachrichten"
+
+#~ msgid "Unread Messages Counter"
+#~ msgstr "Anzahl ungelesener Nachrichten"
+
+#~ msgid ""
+#~ "<br/>\n"
+#~ "                                    <b>Category:</b>"
+#~ msgstr ""
+#~ "<br/>\n"
+#~ "                                    <b>Kategorie:</b>"
+
+#~ msgid ""
+#~ "<br/>\n"
+#~ "                                    <b>Stage:</b>"
+#~ msgstr ""
+#~ "<br/>\n"
+#~ "                                    <b>Stufe:</b>"
+
+#~ msgid ""
+#~ "${object.company_id.name} Ticket Assignment (Ref ${object.number or 'n/"
+#~ "a' })"
+#~ msgstr ""
+#~ "${object.company_id.name} Ticket Zuweisung (Ref ${object.number oder 'n/"
+#~ "a' })"
+
+#~ msgid ""
+#~ "<?xml version=\"1.0\"?>\n"
+#~ "<data><p>Hello ${object.user_id.name},</p>\n"
+#~ "                <p>The ticket ${object.number} has been assigned to you.</"
+#~ "p>\n"
+#~ "            </data>"
+#~ msgstr ""
+#~ "<?xml version=\"1.0\"?>\n"
+#~ "<data><p>Hallo ${object.user_id.name},</p>\n"
+#~ "                <p>Das Ticket ${object.number} wurde Ihnen zugewiesen.</"
+#~ "p>\n"
+#~ "            </data>"
diff --git a/helpdesk_mgmt/i18n/es.po b/helpdesk_mgmt/i18n/es.po
new file mode 100644
index 0000000000..ac9392dfb2
--- /dev/null
+++ b/helpdesk_mgmt/i18n/es.po
@@ -0,0 +1,1805 @@
+# Translation of Odoo Server.
+# This file contains the translation of the following modules:
+# 	* helpdesk_mgmt
+#
+msgid ""
+msgstr ""
+"Project-Id-Version: Odoo Server 11.0\n"
+"Report-Msgid-Bugs-To: \n"
+"POT-Creation-Date: 2022-12-22 09:13+0000\n"
+"PO-Revision-Date: 2023-09-20 17:49+0000\n"
+"Last-Translator: Ivorra78 <informatica@totmaterial.es>\n"
+"Language-Team: \n"
+"Language: es\n"
+"MIME-Version: 1.0\n"
+"Content-Type: text/plain; charset=UTF-8\n"
+"Content-Transfer-Encoding: 8bit\n"
+"Plural-Forms: nplurals=2; plural=n != 1;\n"
+"X-Generator: Poedit 3.0.1\n"
+
+#. module: helpdesk_mgmt
+#. openerp-web
+#: code:addons/helpdesk_mgmt/static/src/js/new_ticket.js:0
+#, python-format
+msgid "%s file exceed the maximum file size of %s."
+msgstr "El archivo %s  supera el tamaño máximo de %s."
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+msgid "<em class=\"font-weight-normal text-muted\">Tickets in category:</em>"
+msgstr "<em class=\"font-weight-normal text-muted\">tiquets de categoría:</em>"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+msgid "<em class=\"font-weight-normal text-muted\">Tickets in stage:</em>"
+msgstr "<em class=\"font-weight-normal text-muted\">Entradas en escena:</em>"
+
+#. module: helpdesk_mgmt
+#: model:mail.template,body_html:helpdesk_mgmt.assignment_email_template
+msgid ""
+"<p>Hello <t t-out=\"object.user_id.name\"></t>,</p>\n"
+"                <p>The ticket <t t-out=\"object.number\"></t> has been "
+"assigned to you.</p>\n"
+"            "
+msgstr ""
+"<p>Hola <t t-out=\"object.user_id.name\"></t>,</p>\n"
+"                <p>El tiquet <t t-out=\"object.number\"></t> Te ha sido "
+"asignado.</p>\n"
+"            "
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<small class=\"text-right\">Stage:</small>"
+msgstr "<small class=\"text-right\">Etapa:</small>"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view
+msgid "<span>View</span>"
+msgstr "<span>Ver</span>"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong class=\"d-block mb-2\">Attachments</strong>"
+msgstr "<strong class=\"d-block mb-2\">Anexos</strong>"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Assignee</strong>"
+msgstr "<strong>Asignado</strong>"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Category:</strong>"
+msgstr "<strong>Categoría:</strong>"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Close Date:</strong>"
+msgstr "<strong>Fecha de cierre:</strong>"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Customer</strong>"
+msgstr "<strong>Cliente:</strong>"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Date:</strong>"
+msgstr "<strong>Fecha:</strong>"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Description</strong>"
+msgstr "<strong>Descripción</strong>"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Last Stage Update:</strong>"
+msgstr "<strong>Última actualización de estado:</strong>"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Message and communication history</strong>"
+msgstr "<strong>Histórico de mensajes y comunicaciones</strong>"
+
+#. module: helpdesk_mgmt
+#: model:mail.template,body_html:helpdesk_mgmt.closed_ticket_template
+msgid ""
+"<table border=\"0\" width=\"100%\" cellpadding=\"0\" bgcolor=\"#ededed\" "
+"style=\"padding: 20px; background-color: #ededed; border-collapse:separate;"
+"\">\n"
+"                    <tbody>\n"
+"                      <!-- HEADER -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" "
+"cellpadding=\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-"
+"color: rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+"                            <tr>\n"
+"                              <td valign=\"middle\" align=\"right\">\n"
+"                                <img t-att-src=\"'/logo.png?company=%s' % "
+"object.company_id.id\" style=\"padding: 0px; margin: 0px; height: auto; "
+"width: 80px;\" t-att-alt=\"'%s' % object.company_id.name\">\n"
+"                              </td>\n"
+"                            </tr>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                      <!-- CONTENT -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" "
+"cellpadding=\"0\" bgcolor=\"#ffffff\" style=\"min-width: 590px; background-"
+"color: rgb(255, 255, 255); padding: 20px; border-collapse:separate;\">\n"
+"                            <tbody>\n"
+"                              <td valign=\"top\" style=\"font-family:Arial,"
+"Helvetica,sans-serif; color: #555; font-size: 14px;\">\n"
+"                                <p>Hello <t t-out=\"object.user_id.name\"></"
+"t>,</p>\n"
+"                                <p>The ticket \"<t t-out=\"object."
+"display_name\"></t>\" has been closed.</p>\n"
+"                              </td>\n"
+"                            </tbody>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                      <!-- FOOTER -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" "
+"cellpadding=\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-"
+"color: rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+"                            <tr>\n"
+"                              <td valign=\"middle\" align=\"left\" style="
+"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.phone\"></t>\n"
+"                              </td>\n"
+"                              <td valign=\"middle\" align=\"left\" style="
+"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.email\"></t>\n"
+"                              </td>\n"
+"                              <td valign=\"middle\" align=\"left\" style="
+"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.website\"></t>\n"
+"                              </td>\n"
+"                            </tr>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                    </tbody>\n"
+"                </table>\n"
+"            "
+msgstr ""
+"<table border=\"0\" width=\"100%\" cellpadding=\"0\" bgcolor=\"#ededed\" "
+"style=\"padding: 20px; background-color: #ededed; border-collapse:separate;"
+"\">\n"
+"                    <tbody>\n"
+"                      <!-- HEADER -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" "
+"cellpadding=\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-"
+"color: rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+"                            <tr>\n"
+"                              <td valign=\"middle\" align=\"right\">\n"
+"                                <img t-att-src=\"'/logo.png?company=%s' % "
+"object.company_id.id\" style=\"padding: 0px; margin: 0px; height: auto; "
+"width: 80px;\" t-att-alt=\"'%s' % object.company_id.name\">\n"
+"                              </td>\n"
+"                            </tr>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                      <!-- CONTENT -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" "
+"cellpadding=\"0\" bgcolor=\"#ffffff\" style=\"min-width: 590px; background-"
+"color: rgb(255, 255, 255); padding: 20px; border-collapse:separate;\">\n"
+"                            <tbody>\n"
+"                              <td valign=\"top\" style=\"font-family:Arial,"
+"Helvetica,sans-serif; color: #555; font-size: 14px;\">\n"
+"                                <p>Hello <t t-out=\"object.user_id.name\"></"
+"t>,</p>\n"
+"                                <p>The ticket \"<t t-out=\"object."
+"display_name\"></t>\" has been closed.</p>\n"
+"                              </td>\n"
+"                            </tbody>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                      <!-- FOOTER -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" "
+"cellpadding=\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-"
+"color: rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+"                            <tr>\n"
+"                              <td valign=\"middle\" align=\"left\" style="
+"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.phone\"></t>\n"
+"                              </td>\n"
+"                              <td valign=\"middle\" align=\"left\" style="
+"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.email\"></t>\n"
+"                              </td>\n"
+"                              <td valign=\"middle\" align=\"left\" style="
+"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.website\"></t>\n"
+"                              </td>\n"
+"                            </tr>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                    </tbody>\n"
+"                </table>\n"
+"            "
+
+#. module: helpdesk_mgmt
+#: model:mail.template,body_html:helpdesk_mgmt.changed_stage_template
+msgid ""
+"<table border=\"0\" width=\"100%\" cellpadding=\"0\" bgcolor=\"#ededed\" "
+"style=\"padding: 20px; background-color: #ededed; border-collapse:separate;"
+"\">\n"
+"                    <tbody>\n"
+"                      <!-- HEADER -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" "
+"cellpadding=\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-"
+"color: rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+"                            <tr>\n"
+"                              <td valign=\"middle\" align=\"right\">\n"
+"                                <img t-att-src=\"'/logo.png?company=%s' % "
+"object.company_id.id\" style=\"padding: 0px; margin: 0px; height: auto; "
+"width: 80px;\" t-att-alt=\"'%s' % object.company_id.name\">\n"
+"                              </td>\n"
+"                            </tr>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                      <!-- CONTENT -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" "
+"cellpadding=\"0\" bgcolor=\"#ffffff\" style=\"min-width: 590px; background-"
+"color: rgb(255, 255, 255); padding: 20px; border-collapse:separate;\">\n"
+"                            <tbody>\n"
+"                              <td valign=\"top\" style=\"font-family:Arial,"
+"Helvetica,sans-serif; color: #555; font-size: 14px;\">\n"
+"                                <p>Hello <t t-out=\"object.user_id.name\"></"
+"t>,</p>\n"
+"                                <p>The ticket \"<t t-out=\"object."
+"display_name\"></t>\" stage has changed to <t t-out=\"object.stage_id.name"
+"\"></t>.</p>\n"
+"                              </td>\n"
+"                            </tbody>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                      <!-- FOOTER -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" "
+"cellpadding=\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-"
+"color: rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+"                            <tr>\n"
+"                              <td valign=\"middle\" align=\"left\" style="
+"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.phone\"></t>\n"
+"                              </td>\n"
+"                              <td valign=\"middle\" align=\"left\" style="
+"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.email\"></t>\n"
+"                              </td>\n"
+"                              <td valign=\"middle\" align=\"left\" style="
+"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.website\"></t>\n"
+"                              </td>\n"
+"                            </tr>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                    </tbody>\n"
+"                </table>\n"
+"            "
+msgstr ""
+"<table border=\"0\" width=\"100%\" cellpadding=\"0\" bgcolor=\"#ededed\" "
+"style=\"padding: 20px; background-color: #ededed; border-collapse:separate;"
+"\">\n"
+"                    <tbody>\n"
+"                      <!-- HEADER -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" "
+"cellpadding=\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-"
+"color: rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+"                            <tr>\n"
+"                              <td valign=\"middle\" align=\"right\">\n"
+"                                <img t-att-src=\"'/logo.png?company=%s' % "
+"object.company_id.id\" style=\"padding: 0px; margin: 0px; height: auto; "
+"width: 80px;\" t-att-alt=\"'%s' % object.company_id.name\">\n"
+"                              </td>\n"
+"                            </tr>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                      <!-- CONTENT -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" "
+"cellpadding=\"0\" bgcolor=\"#ffffff\" style=\"min-width: 590px; background-"
+"color: rgb(255, 255, 255); padding: 20px; border-collapse:separate;\">\n"
+"                            <tbody>\n"
+"                              <td valign=\"top\" style=\"font-family:Arial,"
+"Helvetica,sans-serif; color: #555; font-size: 14px;\">\n"
+"                                <p>Hello <t t-out=\"object.user_id.name\"></"
+"t>,</p>\n"
+"                                <p>The ticket \"<t t-out=\"object."
+"display_name\"></t>\" stage has changed to <t t-out=\"object.stage_id.name"
+"\"></t>.</p>\n"
+"                              </td>\n"
+"                            </tbody>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                      <!-- FOOTER -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" "
+"cellpadding=\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-"
+"color: rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+"                            <tr>\n"
+"                              <td valign=\"middle\" align=\"left\" style="
+"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.phone\"></t>\n"
+"                              </td>\n"
+"                              <td valign=\"middle\" align=\"left\" style="
+"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.email\"></t>\n"
+"                              </td>\n"
+"                              <td valign=\"middle\" align=\"left\" style="
+"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.website\"></t>\n"
+"                              </td>\n"
+"                            </tr>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                    </tbody>\n"
+"                </table>\n"
+"            "
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_defaults
+msgid ""
+"A Python dictionary that will be evaluated to provide default values when "
+"creating new records for this alias."
+msgstr ""
+"Un diccionario de Python que será evaluado para proporcionar valores "
+"predeterminados al crear nuevos registros para este alias."
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Accept Emails From"
+msgstr "Aceptar emails desde"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_warning
+msgid "Access warning"
+msgstr "Advertencia de acceso"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_needaction
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction
+msgid "Action Needed"
+msgstr "Acción necesaria"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__active
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__active
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__active
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__active
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__active
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__active
+msgid "Active"
+msgstr "Activo"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree
+msgid "Active tickets"
+msgstr "Tickets activos"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_ids
+msgid "Activities"
+msgstr "Actividades"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_decoration
+msgid "Activity Exception Decoration"
+msgstr "Decoración de Excepción de Actividad"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_state
+msgid "Activity State"
+msgstr "Estado de actividad"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_type_icon
+msgid "Activity Type Icon"
+msgstr "Icono de tipo de actividad"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket
+msgid "Add Attachments"
+msgstr "Añadir Adjuntos"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_contact
+msgid "Alias Contact Security"
+msgstr "Seguridad de Contacto de Alias"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_name
+msgid "Alias Name"
+msgstr "Nombre mostrado"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_domain
+msgid "Alias domain"
+msgstr "Seudónimo del dominio"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_model_id
+msgid "Aliased Model"
+msgstr "Modelo con Alias"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view
+#, python-format
+msgid "All"
+msgstr "Todos"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__show_in_portal
+msgid "Allow to select this team when creating a new ticket in the portal."
+msgstr ""
+"Permite seleccionar este equipo cuando se crea un nuevo ticket en el portal."
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_category_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_channel_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search
+msgid "Archived"
+msgstr "Archivado"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Assign to"
+msgstr "Asignar a"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form
+msgid "Assign to me"
+msgstr "Asignar a"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__assigned_date
+msgid "Assigned Date"
+msgstr "Fecha de asignación"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__user_id
+msgid "Assigned user"
+msgstr "Usuario asignado"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_attachment_count
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_attachment_count
+msgid "Attachment Count"
+msgstr "Nombre d'adjunts"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Avatar"
+msgstr "Avatar"
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_awaiting
+msgid "Awaiting"
+msgstr "En espera"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__blocked
+msgid "Blocked"
+msgstr "Bloqueado"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+msgid "By"
+msgstr "Por"
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_cancelled
+msgid "Cancelled"
+msgstr "Cancelado"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_category_action
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_category_menu
+msgid "Categories"
+msgstr "Categorías"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__category_id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__category_ids
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+#, python-format
+msgid "Category"
+msgstr "Categoría"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__channel_id
+msgid "Channel"
+msgstr "Canal"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__channel_id
+msgid ""
+"Channel indicates where the source of a ticketcomes from (it could be a "
+"phone call, an email...)"
+msgstr ""
+"El Canal indica el origen del que procede un ticket (podría ser una llamada "
+"telefónica, un email...)"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_channel_action
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_channel_menu
+msgid "Channels"
+msgstr "Canales"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+msgid "Close Date"
+msgstr "Fecha de cierre"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__close_from_portal
+msgid "Close From Portal"
+msgstr "Cerrar desde el portal"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__closed
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__closed
+msgid "Closed"
+msgstr "Cerrado"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__closed_date
+msgid "Closed Date"
+msgstr "Fecha de cierre"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__color
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__color
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__color
+msgid "Color Index"
+msgstr "Índice de color"
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_res_company
+msgid "Companies"
+msgstr "Compañías"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__company_id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__company_id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__company_id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__company_id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__company_id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__company_id
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search
+msgid "Company"
+msgstr "Compañía"
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_res_config_settings
+msgid "Config Settings"
+msgstr "Ajustes de configuración"
+
+#. module: helpdesk_mgmt
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_config_main_menu
+msgid "Configuration"
+msgstr "Configuración"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Configure domain name"
+msgstr "Configuración"
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_res_partner
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_id
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "Contact"
+msgstr "Contacto"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+msgid "Create Date"
+msgstr "Fecha de creación"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__create_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__create_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__create_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__create_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__create_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__create_uid
+msgid "Created by"
+msgstr "Creado por"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__create_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__create_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__create_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__create_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__create_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__create_date
+msgid "Created on"
+msgstr "Creado en"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+msgid "Current stage of the ticket"
+msgstr "Etapa actual del tiquet"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "Current stage of this ticket"
+msgstr "Etapa actual de este tiquet"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_bounced_content
+msgid "Custom Bounced Message"
+msgstr "Mensaje devuelto personalizado"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0
+#, python-format
+msgid "Customer"
+msgstr "Cliente"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0
+#, python-format
+msgid "Customer Email"
+msgstr "Email del cliente"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__access_url
+msgid "Customer Portal URL"
+msgstr "URL Portal Cliente"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_dashboard_action
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_dashboard_menu
+msgid "Dashboard"
+msgstr "Tablero"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__normal
+msgid "Default"
+msgstr "Por defecto"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_defaults
+msgid "Default Values"
+msgstr "Por defecto"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_kanban
+msgid "Delete"
+msgstr "Eliminar"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__description
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__description
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form
+msgid "Description"
+msgstr "Descripción"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__display_name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__display_name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__display_name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__display_name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__display_name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__display_name
+msgid "Display Name"
+msgstr "Nombre mostrado"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__close_from_portal
+msgid ""
+"Display button in portal ticket form to allow closing ticket with this stage "
+"as target."
+msgstr ""
+"Mostrar botón en el formulario del tiquet del portal para permitir el cierre "
+"del tiquet con esta etapa como objetivo."
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_done
+msgid "Done"
+msgstr "Hecho"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_kanban
+msgid "Dropdown menu"
+msgstr "Menú Desplegable"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.server,name:helpdesk_mgmt.action_duplicate_ticket
+msgid "Duplicate"
+msgstr "Duplicar"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_kanban
+msgid "Edit"
+msgstr "Editar"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_email
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id
+msgid "Email"
+msgstr "Email"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Email Alias"
+msgstr "Correo electrónico"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__mail_template_id
+msgid "Email Template"
+msgstr "Plantilla de correo electrónico"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__email_cc
+msgid "Email cc"
+msgstr "Email cc"
+
+#. module: helpdesk_mgmt
+#. openerp-web
+#: code:addons/helpdesk_mgmt/static/src/js/new_ticket.js:0
+#, python-format
+msgid "File upload"
+msgstr "Archivo subido"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__fold
+msgid "Folded in Kanban"
+msgstr "Plegado en vista kanban"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid ""
+"Follow this salesteam to automatically track the events associated to users "
+"of this team."
+msgstr ""
+"Siga este equipo de ventas para realizar un seguimiento automático de los "
+"eventos asociados a los usuarios de este equipo."
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_follower_ids
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_follower_ids
+msgid "Followers"
+msgstr "Seguidores"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_partner_ids
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_partner_ids
+msgid "Followers (Partners)"
+msgstr "Seguidores (Socios)"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_type_icon
+msgid "Font awesome icon e.g. fa-tasks"
+msgstr "Icono de fuente awesome p.e. fa-tasks"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Future Activities"
+msgstr "Actividades futuras"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__sequence
+msgid "Gives the sequence order when displaying a list of tickets."
+msgstr "Determina el orden al mostrar una lista de tickets."
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Group By"
+msgstr "Agrupar por"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__has_message
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__has_message
+msgid "Has Message"
+msgstr "Tiene mensaje"
+
+#. module: helpdesk_mgmt
+#: model:ir.module.category,name:helpdesk_mgmt.module_helpdesk_category
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_main_menu
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form
+msgid "Helpdesk"
+msgstr "Servicio de asistencia"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search
+msgid "Helpdesk Category Search"
+msgstr "Buscar categoría Helpdesk"
+
+#. module: helpdesk_mgmt
+#: model:mail.template,name:helpdesk_mgmt.changed_stage_template
+msgid "Helpdesk Changed Stage notification Email"
+msgstr ""
+"Correo electrónico de notificación de etapa cambiada del servicio de "
+"asistencia"
+
+#. module: helpdesk_mgmt
+#: model:mail.template,name:helpdesk_mgmt.closed_ticket_template
+msgid "Helpdesk Closed Ticket Notification Email"
+msgstr ""
+"Correo electrónico de notificación de cierre de tiquet del servicio de "
+"asistencia"
+
+#. module: helpdesk_mgmt
+#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_manager
+msgid "Helpdesk Manager"
+msgstr "Manager Helpdesk"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_team_ids
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Helpdesk Team"
+msgstr "Equipo"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search
+msgid "Helpdesk Team Search"
+msgstr "Buscar equipo Helpdesk"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Helpdesk Team name..."
+msgstr "Nombre del equipo..."
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__team_ids
+msgid "Helpdesk Teams"
+msgstr "Equipos del servicio de asistencia"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.action_helpdesk_ticket_kanban_from_dashboard
+#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form
+msgid "Helpdesk Ticket"
+msgstr "Ticket Helpdesk"
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_category
+msgid "Helpdesk Ticket Category"
+msgstr "Categoría de ticket Helpdesk"
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_channel
+msgid "Helpdesk Ticket Channel"
+msgstr "Canal de ticket Helpdesk"
+
+#. module: helpdesk_mgmt
+#: model:mail.message.subtype,name:helpdesk_mgmt.hlp_tck_team_created
+msgid "Helpdesk Ticket Created"
+msgstr "Tiquet del servicio de asistencia creado"
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_stage
+msgid "Helpdesk Ticket Stage"
+msgstr "Estado de ticket Helpdesk"
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_tag
+msgid "Helpdesk Ticket Tag"
+msgstr "Etiqueta de ticket Helpdesk"
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_team
+msgid "Helpdesk Ticket Team"
+msgstr "Equipo de ticket Helpdesk"
+
+#. module: helpdesk_mgmt
+#: model:ir.module.category,description:helpdesk_mgmt.module_helpdesk_category
+msgid "Helps you handle your helpdesk security."
+msgstr "Ayuda a manejar tu seguridad de Helpdesk."
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__2
+msgid "High"
+msgstr "Alta"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "High Priority"
+msgstr "Prioridad alta"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__id
+msgid "ID"
+msgstr "ID (identificación)"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_thread_id
+msgid ""
+"ID of the parent record holding the alias (example: project holding the task "
+"creation alias)"
+msgstr ""
+"ID del registro principal que contiene el alias (ejemplo: proyecto que "
+"contiene el alias de creación de tareas)"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_icon
+msgid "Icon"
+msgstr "Icono"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_icon
+msgid "Icon to indicate an exception activity."
+msgstr "Icono para indicar una excepción en la actividad."
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_needaction
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction
+msgid "If checked, new messages require your attention."
+msgstr "Si está seleccionado nuevos mensajes necesitan tu atención."
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_has_error
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error
+msgid "If checked, some messages have a delivery error."
+msgstr "Si está seleccionado, algunos mensajes tuvieron error de entrega."
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__mail_template_id
+msgid ""
+"If set an email will be sent to the customer when the ticketreaches this "
+"step."
+msgstr ""
+"Si está establecido, se enviará un email al cliente cuando el ticket alcance "
+"este estado."
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_bounced_content
+msgid ""
+"If set, this content will automatically be sent out to unauthorized users "
+"instead of the default message."
+msgstr ""
+"Si se establece, este contenido se enviará automáticamente a usuarios no "
+"autorizados en lugar del mensaje predeterminado."
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_in_progress
+msgid "In Progress"
+msgstr "En progreso"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_is_follower
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_is_follower
+msgid "Is Follower"
+msgstr "Es Seguidor"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__kanban_state
+msgid "Kanban State"
+msgstr "Estado Kanban"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket____last_update
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category____last_update
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel____last_update
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage____last_update
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag____last_update
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team____last_update
+msgid "Last Modified on"
+msgstr "Última modificación en"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__last_stage_update
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+#, python-format
+msgid "Last Stage Update"
+msgstr "Última actualización de la etapa"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__write_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__write_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__write_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__write_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__write_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__write_uid
+msgid "Last Updated by"
+msgstr "Última actualización de"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__write_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__write_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__write_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__write_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__write_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__write_date
+msgid "Last Updated on"
+msgstr "Última actualización en"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Last Week"
+msgstr "Última Semana"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Late Activities"
+msgstr "Actividades tardías"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__0
+msgid "Low"
+msgstr "Baja"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_main_attachment_id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_main_attachment_id
+msgid "Main Attachment"
+msgstr "Adjunto principal"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__attachment_ids
+msgid "Media Attachments"
+msgstr "Archivos adjuntos"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__1
+msgid "Medium"
+msgstr "Media"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__user_ids
+msgid "Members"
+msgstr "Miembros"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_has_error
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error
+msgid "Message Delivery error"
+msgstr "Mensaje de error de entrega"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_ids
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_ids
+msgid "Messages"
+msgstr "Mensajes"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "My Activities"
+msgstr "Mis actividades"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__my_activity_date_deadline
+msgid "My Activity Deadline"
+msgstr "Fecha limite de mi actividad"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "My Followed Tickets"
+msgstr "Tickets que sigo"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "My Tickets"
+msgstr "Mis tickets"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__name
+msgid "Name"
+msgstr "Nombre"
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_new
+msgid "New"
+msgstr "Nuevo"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_home
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets
+msgid "New Ticket"
+msgstr "Nuevo Ticket"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form
+msgid "New ticket form (portal)"
+msgstr "Formulario de nuevo ticket (portal)"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#, python-format
+msgid "Newest"
+msgstr "Más nuevo"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_date_deadline
+msgid "Next Activity Deadline"
+msgstr "Fecha límite próxima actividad"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_summary
+msgid "Next Activity Summary"
+msgstr "Resumen próxima actividad"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_type_id
+msgid "Next Activity Type"
+msgstr "Tipo próxima actividad"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0
+#, python-format
+msgid "No Subject"
+msgstr "Sin asunto"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets
+msgid "No tickets found."
+msgstr "No se encuentran tickets."
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#, python-format
+msgid "None"
+msgstr "Nada"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+msgid "Number"
+msgstr "Número"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_needaction_counter
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction_counter
+msgid "Number of Actions"
+msgstr "Número de acciones"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_has_error_counter
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error_counter
+msgid "Number of errors"
+msgstr "Número de errores"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_needaction_counter
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction_counter
+msgid "Number of messages requiring action"
+msgstr "Número de mensajes que requieren una acción"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_has_error_counter
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error_counter
+msgid "Number of messages with delivery error"
+msgstr "Número de mensajes con errores"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count
+msgid "Number of tickets"
+msgstr "Número de tickets"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_high_priority
+msgid "Number of tickets in high priority"
+msgstr "Número de tickets en prioridad alta"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_unassigned
+msgid "Number of tickets unassigned"
+msgstr "Número de tickets sin asignar"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_unattended
+msgid "Number of tickets unattended"
+msgstr "Número de tickets sin atender"
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_3
+msgid "Odoo"
+msgstr "Odoo"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Open"
+msgstr "Abierto"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_force_thread_id
+msgid ""
+"Optional ID of a thread (record) to which all incoming messages will be "
+"attached, even if they did not reply to it. If set, this will disable the "
+"creation of new records completely."
+msgstr ""
+"ID opcional de un hilo (registro) al que se adjuntarán todos los mensajes "
+"entrantes, incluso si no se respondieron. Si se establece, esto "
+"deshabilitará la creación de nuevos registros por completo."
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form
+msgid "Other Information"
+msgstr "Otra información"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_user_id
+msgid "Owner"
+msgstr "Propietario"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_model_id
+msgid "Parent Model"
+msgstr "Modelo Principal"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_thread_id
+msgid "Parent Record Thread ID"
+msgstr "ID del Hilo del Registro Principal"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_model_id
+msgid ""
+"Parent model holding the alias. The model holding the alias reference is not "
+"necessarily the model given by alias_model_id (example: project "
+"(parent_model) and task (model))"
+msgstr ""
+"Modelo principal que tiene el alias. El modelo que contiene la referencia de "
+"alias no es necesariamente el modelo dado por alias_model_id (ejemplo: "
+"proyecto (parent_model) y tarea (model))"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Partner"
+msgstr "Empresa"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_name
+msgid "Partner Name"
+msgstr "Nombre de la empresa"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_views_pivot
+msgid "Pivot Analysis"
+msgstr "Análisis pivot"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_contact
+msgid ""
+"Policy to post a message on the document using the mailgateway.\n"
+"- everyone: everyone can post\n"
+"- partners: only authenticated partners\n"
+"- followers: only followers of the related document or members of following "
+"channels\n"
+msgstr ""
+"Política para publicar un mensaje en el documento usando la pasarela de "
+"correo.\n"
+"- todos: todos pueden publicar\n"
+"- clientes: solo clientes autenticados\n"
+"- seguidores: solo seguidores del documento relacionado o miembros de los "
+"siguientes canales\n"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_url
+msgid "Portal Access URL"
+msgstr "URL Acceso Portal"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__priority
+msgid "Priority"
+msgstr "Prioridad"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree
+msgid "Priority tickets"
+msgstr "Tickets con prioridad"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__done
+msgid "Ready for next stage"
+msgstr "Listo para la siguiente etapa"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_force_thread_id
+msgid "Record Thread ID"
+msgstr "ID del Hilo de Registro"
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_rejected
+msgid "Rejected"
+msgstr "Rechazado"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_ids
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_ids
+msgid "Related tickets"
+msgstr "Tickets relacionados"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_reporting_action
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_reporting_menu
+msgid "Reporting"
+msgstr "Informes"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form
+msgid "Required Category"
+msgstr "Categoría obligatoria"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_category_id_required
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_category_id_required
+msgid "Required Category field in Helpdesk portal"
+msgstr "Campo Categoría obligatorio en el portal Helpdesk"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form
+msgid "Required Team"
+msgstr "Equipo obligatorio"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_team_id_required
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_team_id_required
+msgid "Required Team field in Helpdesk portal"
+msgstr "Campo Equipo obligatorio en el portal Helpdesk"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_user_id
+msgid "Responsible User"
+msgstr "Usuario Responsable"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#, python-format
+msgid "Search in All"
+msgstr "Buscar en todos"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#, python-format
+msgid "Search in Number"
+msgstr "Buscar en número"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#, python-format
+msgid "Search in Title"
+msgstr "Buscar en el título"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_token
+msgid "Security Token"
+msgstr "Token de Seguridad"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_select_team
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_select_team
+msgid "Select team in Helpdesk portal"
+msgstr "Selecciona equipo en el portal Helpdesk"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket
+msgid "Send a new ticket"
+msgstr "Enviar un nuevo ticket"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__sequence
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__sequence
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__sequence
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__sequence
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__sequence
+msgid "Sequence"
+msgstr "Secuencia"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.action_helpdesk_mgmt_config_settings
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_config_settings_menu
+msgid "Settings"
+msgstr "Ajustes"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.server,name:helpdesk_mgmt.model_helpdesk_ticket_action_share
+msgid "Share"
+msgstr "Compartir"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Show all records which has next action date is before today"
+msgstr ""
+"Mostrar todos los registros que tienen la próxima fecha de acción antes de "
+"hoy"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__show_in_portal
+msgid "Show in portal form"
+msgstr "Mostrar en el formulario de portal"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form
+msgid "Show teams form"
+msgstr "Mostrar el formulario de equipos"
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_1
+msgid "Software"
+msgstr "Software"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__stage_id
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+#, python-format
+msgid "Stage"
+msgstr "Etapa"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__name
+msgid "Stage Name"
+msgstr "Nombre de la etapa"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_stage_action
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_stage_menu
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_category_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_channel_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_form
+msgid "Stages"
+msgstr "Etapas"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_state
+msgid ""
+"Status based on activities\n"
+"Overdue: Due date is already passed\n"
+"Today: Activity date is today\n"
+"Planned: Future activities."
+msgstr ""
+"Estados basados en actividades\n"
+"Atrasado: La ficha límite ya ha sido sobrepasada\n"
+"Hoy: La actividad está programada para hoy\n"
+"Planificado: Actividades futuras."
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket
+msgid "Subject"
+msgstr "Asunto"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket
+msgid "Submit Ticket"
+msgstr "Enviar Ticket"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Tag"
+msgstr "Etiqueta"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__tag_ids
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_form
+msgid "Tags"
+msgstr "Etiquetas"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__team_id
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket
+msgid "Team"
+msgstr "Equipo"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__user_id
+msgid "Team Leader"
+msgstr "Líder del equipo"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Team Members"
+msgstr "Miembros"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_team_action
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_team_menu
+msgid "Teams"
+msgstr "Equipos"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id
+msgid ""
+"The email address associated with                                this "
+"channel. New emails received will                                "
+"automatically create new tickets assigned                                to "
+"the channel."
+msgstr ""
+"La dirección de correo electrónico asociada "
+"con                                este canal. Los nuevos correos "
+"recibidos                                 crearán automáticamente nuevos "
+"tickets                                asignados al canal."
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_model_id
+msgid ""
+"The model (Odoo Document Kind) to which this alias corresponds. Any incoming "
+"email that does not reply to an existing record will cause the creation of a "
+"new record of this model (e.g. a Project Task)"
+msgstr ""
+"El modelo (Tipo de Documento de Odoo) al que corresponde este alias. "
+"Cualquier correo electrónico entrante que no responda a un registro "
+"existente provocará la creación de un nuevo registro de este modelo "
+"(ejemplo: una Tarea de Proyecto)"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_name
+msgid ""
+"The name of the email alias, e.g. 'jobs' if you want to catch emails for "
+"<jobs@example.odoo.com>"
+msgstr ""
+"El nombre del alias de correo electrónico, ejemplo: 'trabajos' si desea "
+"recibir correos electrónicos para <trabajos@example.odoo.com>"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_user_id
+msgid ""
+"The owner of records created upon receiving emails on this alias. If this "
+"field is not set the system will attempt to find the right owner based on "
+"the sender (From) address, or will use the Administrator account if no "
+"system user is found for that address."
+msgstr ""
+"El propietario de los registros creados al recibir correos electrónicos con "
+"este alias. Si este campo no está configurado, el sistema intentará "
+"encontrar al propietario correcto según la dirección del remitente (Desde), "
+"o utilizará la cuenta de administrador si no se encuentra ningún usuario del "
+"sistema para esa dirección."
+
+#. module: helpdesk_mgmt
+#: model:mail.template,subject:helpdesk_mgmt.closed_ticket_template
+msgid "The ticket {{object.number}} has been closed."
+msgstr "El ticket {{object.number}} ha sido cerrado."
+
+#. module: helpdesk_mgmt
+#: model:mail.template,subject:helpdesk_mgmt.changed_stage_template
+msgid "The ticket {{object.number}} stage has changed."
+msgstr "El ticket {{object.number}} ha cambiado de estado."
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__fold
+msgid ""
+"This stage is folded in the kanban view when there are no records in that "
+"stage to display."
+msgstr ""
+"Esta etapa se repliega en la vista kanban cuando no hay registros para "
+"mostrar en la misma."
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Ticket"
+msgstr "Tiquet"
+
+#. module: helpdesk_mgmt
+#: model:mail.template,name:helpdesk_mgmt.assignment_email_template
+msgid "Ticket Assignment"
+msgstr "Asignación de tiquet"
+
+#. module: helpdesk_mgmt
+#: model:mail.message.subtype,name:helpdesk_mgmt.hlp_tck_created
+msgid "Ticket Created"
+msgstr "Tiquet Creado"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search
+msgid "Ticket Stage Search"
+msgstr "Buscar estado de ticket"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_search
+msgid "Ticket Tag Search"
+msgstr "Buscar etiqueta de ticket"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_tag_action
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_tag_menu
+msgid "Ticket Tags"
+msgstr "Etiquetas de ticket"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_active_count
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_active_count
+msgid "Ticket active count"
+msgstr "Cantidad de tickets activos"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_count
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_count
+msgid "Ticket count"
+msgstr "Cantidad de tickets"
+
+#. module: helpdesk_mgmt
+#: model:mail.message.subtype,description:helpdesk_mgmt.hlp_tck_created
+msgid "Ticket created"
+msgstr "Tiquet creado"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__number
+msgid "Ticket number"
+msgstr "Número de ticket"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_action
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__ticket_ids
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_count_string
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_count_string
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_menu
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_reporting_analysis
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_layout
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_home
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets
+msgid "Tickets"
+msgstr "Tiquets"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__name
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+#, python-format
+msgid "Title"
+msgstr "Título"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view
+msgid "To Do"
+msgstr "Por hacer"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Today Activities"
+msgstr "Actividades de Hoy"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view
+msgid "Toggle dropdown"
+msgstr "Alternar menú desplegable"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_decoration
+msgid "Type of the exception activity on record."
+msgstr "Tipo de la actividad de excepción registrada."
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Unassigned"
+msgstr "No asignado"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree
+msgid "Unassigned tickets"
+msgstr "Tickets sin asignar"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__unattended
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__unattended
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Unattended"
+msgstr "Sin atender"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree
+msgid "Unattended tickets"
+msgstr "Tickets sin atender"
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_res_users
+#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search
+msgid "User"
+msgstr "Usuario"
+
+#. module: helpdesk_mgmt
+#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user_own
+msgid "User: Personal tickets"
+msgstr "Usuario: Tickets personales"
+
+#. module: helpdesk_mgmt
+#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user_team
+msgid "User: Team tickets"
+msgstr "Usuario: Tickets de equipo"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__user_ids
+msgid "Users"
+msgstr "Usuarios"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__3
+msgid "Very High"
+msgstr "Muy alta"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids
+msgid "Website Messages"
+msgstr "Mensajes de la Web"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids
+msgid "Website communication history"
+msgstr "Historial de la comunicación por sitio web"
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_2
+msgid "Wifi"
+msgstr "Wifi"
+
+#. module: helpdesk_mgmt
+#: model:mail.template,subject:helpdesk_mgmt.assignment_email_template
+msgid ""
+"{{object.company_id.name}} Ticket Assignment (Ref {{object.number or 'n/"
+"a' }})"
+msgstr ""
+"{{object.company_id.name}} Asignación de ticket (Ref {{object.number or 'n/"
+"a' }})"
+
+#~ msgid "SMS Delivery error"
+#~ msgstr "Error de entrega del SMS"
diff --git a/helpdesk_mgmt/i18n/es_AR.po b/helpdesk_mgmt/i18n/es_AR.po
new file mode 100644
index 0000000000..0b385d4f9b
--- /dev/null
+++ b/helpdesk_mgmt/i18n/es_AR.po
@@ -0,0 +1,2334 @@
+# Translation of Odoo Server.
+# This file contains the translation of the following modules:
+# 	* helpdesk_mgmt
+#
+msgid ""
+msgstr ""
+"Project-Id-Version: Odoo Server 13.0\n"
+"Report-Msgid-Bugs-To: \n"
+"PO-Revision-Date: 2023-01-23 03:04+0000\n"
+"Last-Translator: Ignacio Buioli <ibuioli@gmail.com>\n"
+"Language-Team: none\n"
+"Language: es_AR\n"
+"MIME-Version: 1.0\n"
+"Content-Type: text/plain; charset=UTF-8\n"
+"Content-Transfer-Encoding: \n"
+"Plural-Forms: nplurals=2; plural=n != 1;\n"
+"X-Generator: Weblate 4.14.1\n"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+msgid "<em class=\"font-weight-normal text-muted\">Tickets in category:</em>"
+msgstr ""
+"<em class=\"font-weight-normal text-muted\">Tickets en la categoría:</em>"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+msgid "<em class=\"font-weight-normal text-muted\">Tickets in stage:</em>"
+msgstr "<em class=\"font-weight-normal text-muted\">Tickets en la etapa:</em>"
+
+#. module: helpdesk_mgmt
+#: model:mail.template,body_html:helpdesk_mgmt.assignment_email_template
+msgid ""
+"<p>Hello <t t-out=\"object.user_id.name\"></t>,</p>\n"
+"                <p>The ticket <t t-out=\"object.number\"></t> has been "
+"assigned to you.</p>\n"
+"            "
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<small class=\"text-right\">Stage:</small>"
+msgstr "<small class=\"text-right\">Etapa:</small>"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view
+msgid "<span>View</span>"
+msgstr "<span>Ver</span>"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong class=\"d-block mb-2\">Attachments</strong>"
+msgstr "<strong class=\"d-block mb-2\">Adjuntos</strong>"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Assignee</strong>"
+msgstr "<strong>Apoderado</strong>"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Category:</strong>"
+msgstr "<strong>Categoría:</strong>"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Close Date:</strong>"
+msgstr "<strong>Fecha de Cierre:</strong>"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Customer</strong>"
+msgstr "<strong>Cliente</strong>"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Date:</strong>"
+msgstr "<strong>Fecha:</strong>"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Description</strong>"
+msgstr "<strong>Descripción</strong>"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Last Stage Update:</strong>"
+msgstr "<strong>Última Actualización de Estado:</strong>"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Message and communication history</strong>"
+msgstr "<strong>Historial de mensajes y comunicación</strong>"
+
+#. module: helpdesk_mgmt
+#: model:mail.template,body_html:helpdesk_mgmt.closed_ticket_template
+msgid ""
+"<table border=\"0\" width=\"100%\" cellpadding=\"0\" bgcolor=\"#ededed\" "
+"style=\"padding: 20px; background-color: #ededed; border-collapse:separate;"
+"\">\n"
+"                    <tbody>\n"
+"                      <!-- HEADER -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding="
+"\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+"rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+"                            <tr>\n"
+"                              <td valign=\"middle\" align=\"right\">\n"
+"                                <img t-att-src=\"'/logo.png?company=%s' % "
+"object.company_id.id\" style=\"padding: 0px; margin: 0px; height: auto; "
+"width: 80px;\" t-att-alt=\"'%s' % object.company_id.name\">\n"
+"                              </td>\n"
+"                            </tr>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                      <!-- CONTENT -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding="
+"\"0\" bgcolor=\"#ffffff\" style=\"min-width: 590px; background-color: "
+"rgb(255, 255, 255); padding: 20px; border-collapse:separate;\">\n"
+"                            <tbody>\n"
+"                              <td valign=\"top\" style=\"font-family:Arial,"
+"Helvetica,sans-serif; color: #555; font-size: 14px;\">\n"
+"                                <p>Hello <t t-out=\"object.user_id.name\"></"
+"t>,</p>\n"
+"                                <p>The ticket \"<t t-out=\"object."
+"display_name\"></t>\" has been closed.</p>\n"
+"                              </td>\n"
+"                            </tbody>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                      <!-- FOOTER -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding="
+"\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+"rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+"                            <tr>\n"
+"                              <td valign=\"middle\" align=\"left\" style="
+"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.phone\"></t>\n"
+"                              </td>\n"
+"                              <td valign=\"middle\" align=\"left\" style="
+"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.email\"></t>\n"
+"                              </td>\n"
+"                              <td valign=\"middle\" align=\"left\" style="
+"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.website\"></t>\n"
+"                              </td>\n"
+"                            </tr>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                    </tbody>\n"
+"                </table>\n"
+"            "
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:mail.template,body_html:helpdesk_mgmt.changed_stage_template
+msgid ""
+"<table border=\"0\" width=\"100%\" cellpadding=\"0\" bgcolor=\"#ededed\" "
+"style=\"padding: 20px; background-color: #ededed; border-collapse:separate;"
+"\">\n"
+"                    <tbody>\n"
+"                      <!-- HEADER -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding="
+"\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+"rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+"                            <tr>\n"
+"                              <td valign=\"middle\" align=\"right\">\n"
+"                                <img t-att-src=\"'/logo.png?company=%s' % "
+"object.company_id.id\" style=\"padding: 0px; margin: 0px; height: auto; "
+"width: 80px;\" t-att-alt=\"'%s' % object.company_id.name\">\n"
+"                              </td>\n"
+"                            </tr>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                      <!-- CONTENT -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding="
+"\"0\" bgcolor=\"#ffffff\" style=\"min-width: 590px; background-color: "
+"rgb(255, 255, 255); padding: 20px; border-collapse:separate;\">\n"
+"                            <tbody>\n"
+"                              <td valign=\"top\" style=\"font-family:Arial,"
+"Helvetica,sans-serif; color: #555; font-size: 14px;\">\n"
+"                                <p>Hello <t t-out=\"object.user_id.name\"></"
+"t>,</p>\n"
+"                                <p>The ticket \"<t t-out=\"object."
+"display_name\"></t>\" stage has changed to <t t-out=\"object.stage_id.name"
+"\"></t>.</p>\n"
+"                              </td>\n"
+"                            </tbody>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                      <!-- FOOTER -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding="
+"\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+"rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+"                            <tr>\n"
+"                              <td valign=\"middle\" align=\"left\" style="
+"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.phone\"></t>\n"
+"                              </td>\n"
+"                              <td valign=\"middle\" align=\"left\" style="
+"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.email\"></t>\n"
+"                              </td>\n"
+"                              <td valign=\"middle\" align=\"left\" style="
+"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.website\"></t>\n"
+"                              </td>\n"
+"                            </tr>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                    </tbody>\n"
+"                </table>\n"
+"            "
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_defaults
+msgid ""
+"A Python dictionary that will be evaluated to provide default values when "
+"creating new records for this alias."
+msgstr ""
+"Un diccionario de Python que será evaluado para proporcionar valores "
+"predeterminados al crear nuevos registros para este alias."
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Accept Emails From"
+msgstr "Aceptar Correos Electrónicos Desde"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_warning
+msgid "Access warning"
+msgstr "Advertencia de acceso"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_needaction
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction
+msgid "Action Needed"
+msgstr "Acción Requerida"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__active
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__active
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__active
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__active
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__active
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__active
+msgid "Active"
+msgstr "Activo"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree
+msgid "Active tickets"
+msgstr "Tickets activos"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_ids
+msgid "Activities"
+msgstr "Actividades"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_decoration
+msgid "Activity Exception Decoration"
+msgstr "Decoración de Excepción de Actividad"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_state
+msgid "Activity State"
+msgstr "Estado de actividad"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_type_icon
+msgid "Activity Type Icon"
+msgstr "Icono de Tipo de Actividad"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket
+msgid "Add Attachments"
+msgstr "Añadir Adjuntos"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_contact
+msgid "Alias Contact Security"
+msgstr "Seguridad de Contacto de Alias"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_name
+msgid "Alias Name"
+msgstr "Nombre Alias"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_domain
+msgid "Alias domain"
+msgstr "Dominio del alias"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_model_id
+msgid "Aliased Model"
+msgstr "Modelo con Alias"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view
+#, python-format
+msgid "All"
+msgstr "Todos"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__show_in_portal
+msgid "Allow to select this team when creating a new ticket in the portal."
+msgstr ""
+"Permitir seleccionar este equipo al crear un nuevo ticket en el portal."
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_category_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_channel_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search
+msgid "Archived"
+msgstr "Archivado"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Assign to"
+msgstr "Asignar a"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form
+msgid "Assign to me"
+msgstr "Asignar a"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__assigned_date
+msgid "Assigned Date"
+msgstr "Fecha de asignación"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__user_id
+msgid "Assigned user"
+msgstr "Usuario asignado"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_attachment_count
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_attachment_count
+msgid "Attachment Count"
+msgstr "Cuenta de Adjuntos"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Avatar"
+msgstr "Avatar"
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_awaiting
+msgid "Awaiting"
+msgstr "En espera"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__blocked
+msgid "Blocked"
+msgstr "Bloqueado"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+msgid "By"
+msgstr "Por"
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_cancelled
+msgid "Cancelled"
+msgstr "Cancelado"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_category_action
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_category_menu
+msgid "Categories"
+msgstr "Categorías"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__category_id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__category_ids
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+#, python-format
+msgid "Category"
+msgstr "Categoría"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__channel_id
+msgid "Channel"
+msgstr "Canal"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__channel_id
+msgid ""
+"Channel indicates where the source of a ticketcomes from (it could be a "
+"phone call, an email...)"
+msgstr ""
+"El Canal indica el origen del que procede un ticket (podría ser una llamada "
+"telefónica, un correo electrónico…)"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_channel_action
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_channel_menu
+msgid "Channels"
+msgstr "Canales"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+msgid "Close Date"
+msgstr "Fecha de cierre"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__close_from_portal
+msgid "Close From Portal"
+msgstr "Cerrar desde el Portal"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__closed
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__closed
+msgid "Closed"
+msgstr "Cerrado"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__closed_date
+msgid "Closed Date"
+msgstr "Fecha de cierre"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__color
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__color
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__color
+msgid "Color Index"
+msgstr "Índice de Color"
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_res_company
+msgid "Companies"
+msgstr "Compañías"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__company_id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__company_id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__company_id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__company_id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__company_id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__company_id
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search
+msgid "Company"
+msgstr "Compañía"
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_res_config_settings
+msgid "Config Settings"
+msgstr "Configurar Ajustes"
+
+#. module: helpdesk_mgmt
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_config_main_menu
+msgid "Configuration"
+msgstr "Configuración"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Configure domain name"
+msgstr "Configuración"
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_res_partner
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_id
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "Contact"
+msgstr "Contacto"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+msgid "Create Date"
+msgstr "Fecha de creación"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__create_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__create_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__create_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__create_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__create_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__create_uid
+msgid "Created by"
+msgstr "Creado por"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__create_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__create_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__create_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__create_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__create_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__create_date
+msgid "Created on"
+msgstr "Creado el"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+msgid "Current stage of the ticket"
+msgstr "Etapa actual del ticket"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "Current stage of this ticket"
+msgstr "Etapa actual de este ticket"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_bounced_content
+msgid "Custom Bounced Message"
+msgstr "Mensaje Personalizado de Rebote"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0
+#, python-format
+msgid "Customer"
+msgstr "Cliente"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0
+#, python-format
+msgid "Customer Email"
+msgstr "Email del cliente"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__access_url
+msgid "Customer Portal URL"
+msgstr "URL del Portal de Cliente"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_dashboard_action
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_dashboard_menu
+msgid "Dashboard"
+msgstr "Tablero"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__normal
+msgid "Default"
+msgstr "Por defecto"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_defaults
+msgid "Default Values"
+msgstr "Por defecto"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_kanban
+msgid "Delete"
+msgstr "Eliminar"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__description
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__description
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form
+msgid "Description"
+msgstr "Descripción"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__display_name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__display_name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__display_name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__display_name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__display_name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__display_name
+msgid "Display Name"
+msgstr "Mostrar Nombre"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__close_from_portal
+msgid ""
+"Display button in portal ticket form to allow closing ticket with this stage "
+"as target."
+msgstr ""
+"Mostrar un botón en el formulario de ticket del portal para permitir el "
+"cierre del ticket con esta etapa como objetivo."
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_done
+msgid "Done"
+msgstr "Hecho"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_kanban
+msgid "Dropdown menu"
+msgstr "Menú desplegable"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.server,name:helpdesk_mgmt.action_duplicate_ticket
+msgid "Duplicate"
+msgstr "Duplicar"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_kanban
+msgid "Edit"
+msgstr "Editar"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_email
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id
+msgid "Email"
+msgstr "Correo electrónico"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Email Alias"
+msgstr "Correo electrónico"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__mail_template_id
+msgid "Email Template"
+msgstr "Plantilla de Correo Electrónico"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__email_cc
+msgid "Email cc"
+msgstr "Email cc"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__fold
+msgid "Folded in Kanban"
+msgstr "Plegado en vista Kanban"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid ""
+"Follow this salesteam to automatically track the events associated to users "
+"of this team."
+msgstr ""
+"Siga este equipo de ventas para realizar un seguimiento automático de los "
+"eventos asociados a los usuarios de este equipo."
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_follower_ids
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_follower_ids
+msgid "Followers"
+msgstr "Seguidores"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_partner_ids
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_partner_ids
+msgid "Followers (Partners)"
+msgstr "Seguidores (Contactos)"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_type_icon
+msgid "Font awesome icon e.g. fa-tasks"
+msgstr "Icono de Font awesome ej. fa-task"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Future Activities"
+msgstr "Actividades Futuras"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__sequence
+msgid "Gives the sequence order when displaying a list of tickets."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Group By"
+msgstr "Agrupar por"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__has_message
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__has_message
+msgid "Has Message"
+msgstr "Tiene un Mensaje"
+
+#. module: helpdesk_mgmt
+#: model:ir.module.category,name:helpdesk_mgmt.module_helpdesk_category
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_main_menu
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form
+msgid "Helpdesk"
+msgstr "Mesa de Ayuda"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search
+msgid "Helpdesk Category Search"
+msgstr "Buscar Categoría de la Mesa de Ayuda"
+
+#. module: helpdesk_mgmt
+#: model:mail.template,name:helpdesk_mgmt.changed_stage_template
+msgid "Helpdesk Changed Stage notification Email"
+msgstr "Email de notificación de Cambio de Etapa en Mesa de Ayuda"
+
+#. module: helpdesk_mgmt
+#: model:mail.template,name:helpdesk_mgmt.closed_ticket_template
+msgid "Helpdesk Closed Ticket Notification Email"
+msgstr "Email de notificación de Ticket Cerrado en Mesa de Ayuda"
+
+#. module: helpdesk_mgmt
+#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_manager
+msgid "Helpdesk Manager"
+msgstr "Gerente de la Mesa de Ayuda"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_team_ids
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Helpdesk Team"
+msgstr "Equipo de la Mesa de Ayuda"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search
+msgid "Helpdesk Team Search"
+msgstr "Buscar Equipo de Mesa de Ayuda"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Helpdesk Team name..."
+msgstr "Nombre del equipo..."
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__team_ids
+msgid "Helpdesk Teams"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.action_helpdesk_ticket_kanban_from_dashboard
+#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form
+msgid "Helpdesk Ticket"
+msgstr "Ticket de la Mesa de Ayuda"
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_category
+msgid "Helpdesk Ticket Category"
+msgstr "Categoría del Ticket de la Mesa de Ayuda"
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_channel
+msgid "Helpdesk Ticket Channel"
+msgstr "Canal del Ticket de la Mesa de Ayuda"
+
+#. module: helpdesk_mgmt
+#: model:mail.message.subtype,name:helpdesk_mgmt.hlp_tck_team_created
+msgid "Helpdesk Ticket Created"
+msgstr "Ticket de Mesa de Ayuda Creado"
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_stage
+msgid "Helpdesk Ticket Stage"
+msgstr "Estado del Ticket de la Mesa de Ayuda"
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_tag
+msgid "Helpdesk Ticket Tag"
+msgstr "Etiqueta del Ticket de la Mesa de Ayuda"
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_team
+msgid "Helpdesk Ticket Team"
+msgstr "Equipo del Ticket de la Mesa de Ayuda"
+
+#. module: helpdesk_mgmt
+#: model:ir.module.category,description:helpdesk_mgmt.module_helpdesk_category
+msgid "Helps you handle your helpdesk security."
+msgstr "Ayuda a manejar tu seguridad de la mesa de ayuda."
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__2
+msgid "High"
+msgstr "Alta"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "High Priority"
+msgstr "Prioridad Alta"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__id
+msgid "ID"
+msgstr "ID"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_thread_id
+msgid ""
+"ID of the parent record holding the alias (example: project holding the task "
+"creation alias)"
+msgstr ""
+"ID del registro principal que contiene el alias (ejemplo: proyecto que "
+"contiene el alias de creación de la tarea)"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_icon
+msgid "Icon"
+msgstr "Icono"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_icon
+msgid "Icon to indicate an exception activity."
+msgstr "Icono para indicar una actividad de excepción."
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_needaction
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction
+msgid "If checked, new messages require your attention."
+msgstr "Si está seleccionado nuevos mensajes necesitan tu atención."
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_has_error
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error
+msgid "If checked, some messages have a delivery error."
+msgstr "Si está seleccionado, algunos mensajes tuvieron error de entrega."
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__mail_template_id
+msgid ""
+"If set an email will be sent to the customer when the ticketreaches this "
+"step."
+msgstr ""
+"Si está establecido, se enviará un email al cliente cuando el ticket alcance "
+"este estado."
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_bounced_content
+msgid ""
+"If set, this content will automatically be sent out to unauthorized users "
+"instead of the default message."
+msgstr ""
+"Si se configura, este contenido se enviará automáticamente a usuarios no "
+"autorizados en lugar del mensaje predeterminado."
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_in_progress
+msgid "In Progress"
+msgstr "En Progreso"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_is_follower
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_is_follower
+msgid "Is Follower"
+msgstr "Es Seguidor"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__kanban_state
+msgid "Kanban State"
+msgstr "Estado Kanban"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket____last_update
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category____last_update
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel____last_update
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage____last_update
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag____last_update
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team____last_update
+msgid "Last Modified on"
+msgstr "Última Modificación el"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__last_stage_update
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+#, python-format
+msgid "Last Stage Update"
+msgstr "Última Actualización de la Etapa"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__write_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__write_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__write_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__write_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__write_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__write_uid
+msgid "Last Updated by"
+msgstr "Última Actualización por"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__write_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__write_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__write_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__write_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__write_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__write_date
+msgid "Last Updated on"
+msgstr "Última Actualización el"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Last Week"
+msgstr "Última Semana"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Late Activities"
+msgstr "Actividades Tardías"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__0
+msgid "Low"
+msgstr "Baja"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_main_attachment_id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_main_attachment_id
+msgid "Main Attachment"
+msgstr "Adjunto Principal"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__attachment_ids
+msgid "Media Attachments"
+msgstr "Archivos Adjuntos"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__1
+msgid "Medium"
+msgstr "Media"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__user_ids
+msgid "Members"
+msgstr "Miembros"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_has_error
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error
+msgid "Message Delivery error"
+msgstr "Error de Entrega del Mensaje"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_ids
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_ids
+msgid "Messages"
+msgstr "Mensajes"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "My Activities"
+msgstr "Mis Actividades"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__my_activity_date_deadline
+msgid "My Activity Deadline"
+msgstr "Fecha Límite de Mi Actividad"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "My Followed Tickets"
+msgstr "Tickets que Sigo"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "My Tickets"
+msgstr "Mis Tickets"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__name
+msgid "Name"
+msgstr "Nombre"
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_new
+msgid "New"
+msgstr "Nuevo"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_home
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets
+msgid "New Ticket"
+msgstr "Nuevo Ticket"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form
+msgid "New ticket form (portal)"
+msgstr "Nuevo formulario de ticket (portal)"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#, python-format
+msgid "Newest"
+msgstr "Más nuevo"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_date_deadline
+msgid "Next Activity Deadline"
+msgstr "Fecha límite próxima actividad"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_summary
+msgid "Next Activity Summary"
+msgstr "Resumen próxima actividad"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_type_id
+msgid "Next Activity Type"
+msgstr "Tipo próxima actividad"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0
+#, python-format
+msgid "No Subject"
+msgstr "Sin asunto"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets
+msgid "No tickets found."
+msgstr "No se han encontrado tickets."
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#, python-format
+msgid "None"
+msgstr "Ninguno"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+msgid "Number"
+msgstr "Número"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_needaction_counter
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction_counter
+msgid "Number of Actions"
+msgstr "Número de acciones"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_has_error_counter
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error_counter
+msgid "Number of errors"
+msgstr "Número de errores"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_needaction_counter
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction_counter
+msgid "Number of messages requiring action"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_has_error_counter
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error_counter
+msgid "Number of messages with delivery error"
+msgstr "Número de mensajes con errores"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count
+msgid "Number of tickets"
+msgstr "Número de tickets"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_high_priority
+msgid "Number of tickets in high priority"
+msgstr "Número de tickets en prioridad alta"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_unassigned
+msgid "Number of tickets unassigned"
+msgstr "Número de tickets sin asignar"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_unattended
+msgid "Number of tickets unattended"
+msgstr "Número de tickets sin atender"
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_3
+msgid "Odoo"
+msgstr "Odoo"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Open"
+msgstr "Abierto"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_force_thread_id
+msgid ""
+"Optional ID of a thread (record) to which all incoming messages will be "
+"attached, even if they did not reply to it. If set, this will disable the "
+"creation of new records completely."
+msgstr ""
+"ID opcional de un hilo (registro) al que se adjuntarán todos los mensajes "
+"entrantes, incluso si no se respondieron. Si se establece, esto "
+"deshabilitará la creación de nuevos registros por completo."
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form
+msgid "Other Information"
+msgstr "Otra Información"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_user_id
+msgid "Owner"
+msgstr "Propietario"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_model_id
+msgid "Parent Model"
+msgstr "Modelo Padre"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_thread_id
+msgid "Parent Record Thread ID"
+msgstr "ID del Hilo del Registro Principal"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_model_id
+msgid ""
+"Parent model holding the alias. The model holding the alias reference is not "
+"necessarily the model given by alias_model_id (example: project "
+"(parent_model) and task (model))"
+msgstr ""
+"Modelo principal que tiene el alias. El modelo que contiene la referencia de "
+"alias no es necesariamente el modelo dado por alias_model_id (ejemplo: "
+"proyecto (parent_model) y tarea (model))"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Partner"
+msgstr "Socio"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_name
+msgid "Partner Name"
+msgstr "Nombre del Socio"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_views_pivot
+msgid "Pivot Analysis"
+msgstr "Análisis Pivot"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_contact
+msgid ""
+"Policy to post a message on the document using the mailgateway.\n"
+"- everyone: everyone can post\n"
+"- partners: only authenticated partners\n"
+"- followers: only followers of the related document or members of following "
+"channels\n"
+msgstr ""
+"Política para publicar un mensaje en el documento mediante el mailgateway.\n"
+"- todos: todos pueden publicar\n"
+"- socios: solo socios autenticados\n"
+"- seguidores: solo seguidores del documento relacionado o miembros de los "
+"siguientes canales\n"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_url
+msgid "Portal Access URL"
+msgstr "URL de Acceso al Portal"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__priority
+msgid "Priority"
+msgstr "Prioridad"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree
+msgid "Priority tickets"
+msgstr "Tickets prioritarios"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__done
+msgid "Ready for next stage"
+msgstr "Listo para la siguiente etapa"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_force_thread_id
+msgid "Record Thread ID"
+msgstr "ID del Hilo de Registro"
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_rejected
+msgid "Rejected"
+msgstr "Rechazado"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_ids
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_ids
+msgid "Related tickets"
+msgstr "Tickets relacionados"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_reporting_action
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_reporting_menu
+msgid "Reporting"
+msgstr "Informes"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form
+msgid "Required Category"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_category_id_required
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_category_id_required
+msgid "Required Category field in Helpdesk portal"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form
+msgid "Required Team"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_team_id_required
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_team_id_required
+msgid "Required Team field in Helpdesk portal"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_user_id
+msgid "Responsible User"
+msgstr "Usuario Responsable"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#, python-format
+msgid "Search in All"
+msgstr "Buscar en Todo"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#, python-format
+msgid "Search in Number"
+msgstr "Buscar en Número"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#, python-format
+msgid "Search in Title"
+msgstr "Buscar en Título"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_token
+msgid "Security Token"
+msgstr "Token de Seguridad"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_select_team
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_select_team
+msgid "Select team in Helpdesk portal"
+msgstr "Seleccione al equipo en el portal de Mesa de Ayuda"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket
+msgid "Send a new ticket"
+msgstr "Enviar un nuevo ticket"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__sequence
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__sequence
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__sequence
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__sequence
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__sequence
+msgid "Sequence"
+msgstr "Secuencia"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.action_helpdesk_mgmt_config_settings
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_config_settings_menu
+msgid "Settings"
+msgstr "Ajustes"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.server,name:helpdesk_mgmt.model_helpdesk_ticket_action_share
+msgid "Share"
+msgstr "Compartir"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Show all records which has next action date is before today"
+msgstr ""
+"Mostrar todos los registros que tienen la próxima fecha de acción antes de "
+"hoy"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__show_in_portal
+msgid "Show in portal form"
+msgstr "Mostrar en el formulario del portal"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form
+msgid "Show teams form"
+msgstr "Mostrar formulario de equipos"
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_1
+msgid "Software"
+msgstr "Software"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__stage_id
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+#, python-format
+msgid "Stage"
+msgstr "Etapa"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__name
+msgid "Stage Name"
+msgstr "Nombre de la Etapa"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_stage_action
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_stage_menu
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_category_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_channel_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_form
+msgid "Stages"
+msgstr "Etapas"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_state
+msgid ""
+"Status based on activities\n"
+"Overdue: Due date is already passed\n"
+"Today: Activity date is today\n"
+"Planned: Future activities."
+msgstr ""
+"Estados basados en actividades\n"
+"Atrasado: La ficha límite ya ha sido sobrepasada\n"
+"Hoy: La actividad está programada para hoy\n"
+"Planificado: Actividades futuras."
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket
+msgid "Subject"
+msgstr "Asunto"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket
+msgid "Submit Ticket"
+msgstr "Enviar Ticket"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Tag"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__tag_ids
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_form
+msgid "Tags"
+msgstr "Etiquetas"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__team_id
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket
+msgid "Team"
+msgstr "Equipo"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__user_id
+msgid "Team Leader"
+msgstr "Líder del Equipo"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Team Members"
+msgstr "Miembros del Equipo"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_team_action
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_team_menu
+msgid "Teams"
+msgstr "Equipos"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id
+msgid ""
+"The email address associated with                                this "
+"channel. New emails received will                                "
+"automatically create new tickets assigned                                to "
+"the channel."
+msgstr ""
+"La dirección de correo electrónico asociada "
+"con                                este canal. Los nuevos correos recibidos "
+"crearán                                automáticamente nuevos tickets "
+"asignados                                al canal."
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_model_id
+msgid ""
+"The model (Odoo Document Kind) to which this alias corresponds. Any incoming "
+"email that does not reply to an existing record will cause the creation of a "
+"new record of this model (e.g. a Project Task)"
+msgstr ""
+"El modelo (Tipo de Documento de Odoo) al que corresponde este alias. "
+"Cualquier correo electrónico entrante que no responda a un registro "
+"existente provocará la creación de un nuevo registro de este modelo "
+"(ejemplo: una Tarea de Proyecto)"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_name
+msgid ""
+"The name of the email alias, e.g. 'jobs' if you want to catch emails for "
+"<jobs@example.odoo.com>"
+msgstr ""
+"El nombre del alias de correo electrónico, ejemplo: 'trabajos' si desea "
+"recibir correos electrónicos para <trabajos@example.odoo.com>"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_user_id
+msgid ""
+"The owner of records created upon receiving emails on this alias. If this "
+"field is not set the system will attempt to find the right owner based on "
+"the sender (From) address, or will use the Administrator account if no "
+"system user is found for that address."
+msgstr ""
+"El propietario de los registros creados al recibir correos electrónicos con "
+"este alias. Si este campo no está configurado, el sistema intentará "
+"encontrar al propietario correcto según la dirección del remitente (Desde), "
+"o utilizará la cuenta de administrador si no se encuentra ningún usuario del "
+"sistema para esa dirección."
+
+#. module: helpdesk_mgmt
+#: model:mail.template,subject:helpdesk_mgmt.closed_ticket_template
+msgid "The ticket {{object.number}} has been closed."
+msgstr "El ticket {{object.number}} ha sido cerrado."
+
+#. module: helpdesk_mgmt
+#: model:mail.template,subject:helpdesk_mgmt.changed_stage_template
+msgid "The ticket {{object.number}} stage has changed."
+msgstr "La etapa del ticket {{object.number}} ha cambiado."
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__fold
+msgid ""
+"This stage is folded in the kanban view when there are no records in that "
+"stage to display."
+msgstr ""
+"Esta etapa se repliega en la vista kanban cuando no hay registros para "
+"mostrar en la misma."
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Ticket"
+msgstr "Ticket"
+
+#. module: helpdesk_mgmt
+#: model:mail.template,name:helpdesk_mgmt.assignment_email_template
+msgid "Ticket Assignment"
+msgstr "Asignación de Ticket"
+
+#. module: helpdesk_mgmt
+#: model:mail.message.subtype,name:helpdesk_mgmt.hlp_tck_created
+msgid "Ticket Created"
+msgstr "Ticket Creado"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search
+msgid "Ticket Stage Search"
+msgstr "Buscar estado de ticket"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_search
+msgid "Ticket Tag Search"
+msgstr "Buscar etiqueta de ticket"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_tag_action
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_tag_menu
+msgid "Ticket Tags"
+msgstr "Etiquetas de ticket"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_active_count
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_active_count
+msgid "Ticket active count"
+msgstr "Cantidad de tickets activos"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_count
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_count
+msgid "Ticket count"
+msgstr "Cantidad de tickets"
+
+#. module: helpdesk_mgmt
+#: model:mail.message.subtype,description:helpdesk_mgmt.hlp_tck_created
+msgid "Ticket created"
+msgstr "Ticket creado"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__number
+msgid "Ticket number"
+msgstr "Número de ticket"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_action
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__ticket_ids
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_count_string
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_count_string
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_menu
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_reporting_analysis
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_layout
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_home
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets
+msgid "Tickets"
+msgstr "Tickets"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__name
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+#, python-format
+msgid "Title"
+msgstr "Título"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view
+msgid "To Do"
+msgstr "Por hacer"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Today Activities"
+msgstr "Actividades de Hoy"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view
+msgid "Toggle dropdown"
+msgstr "Alternar menú desplegable"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_decoration
+msgid "Type of the exception activity on record."
+msgstr "Tipo de actividad de excepción registrada."
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Unassigned"
+msgstr "No asignado"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree
+msgid "Unassigned tickets"
+msgstr "Tickets sin asignar"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__unattended
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__unattended
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Unattended"
+msgstr "Sin atender"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree
+msgid "Unattended tickets"
+msgstr "Tickets sin atender"
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_res_users
+#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search
+msgid "User"
+msgstr "Usuario"
+
+#. module: helpdesk_mgmt
+#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user_own
+msgid "User: Personal tickets"
+msgstr "Usuario: Tickets personales"
+
+#. module: helpdesk_mgmt
+#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user_team
+msgid "User: Team tickets"
+msgstr "Usuario: Equipo de tickets"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__user_ids
+msgid "Users"
+msgstr "Usuarios"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__3
+msgid "Very High"
+msgstr "Muy alta"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids
+msgid "Website Messages"
+msgstr "Mensajes del Sitio Web"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids
+msgid "Website communication history"
+msgstr "Historial de la comunicación por sitio web"
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_2
+msgid "Wifi"
+msgstr "Wifi"
+
+#. module: helpdesk_mgmt
+#: model:mail.template,subject:helpdesk_mgmt.assignment_email_template
+msgid ""
+"{{object.company_id.name}} Ticket Assignment (Ref {{object.number or 'n/"
+"a' }})"
+msgstr ""
+"{{object.company_id.name}} Asignación de Ticket (Ref {{object.number or 'n/"
+"a' }})"
+
+#~ msgid "SMS Delivery error"
+#~ msgstr "Error de entrega del SMS"
+
+#~ msgid "Number of messages which requires an action"
+#~ msgstr "Número de mensajes que requieren acción"
+
+#~ msgid ""
+#~ "<p>Hello <t t-out=\"object.user_id.name\"/>,</p>\n"
+#~ "                <p>The ticket <t t-out=\"object.number\"/> has been "
+#~ "assigned to you.</p>\n"
+#~ "            "
+#~ msgstr ""
+#~ "<p>Hola <t t-out=\"object.user_id.name\"/>,</p>\n"
+#~ "                <p>El ticket <t t-out=\"object.number\"/> le ha sido "
+#~ "asignado.</p>\n"
+#~ "            "
+
+#~ msgid ""
+#~ "<table border=\"0\" width=\"100%\" cellpadding=\"0\" bgcolor=\"#ededed\" "
+#~ "style=\"padding: 20px; background-color: #ededed; border-collapse:"
+#~ "separate;\">\n"
+#~ "                    <tbody>\n"
+#~ "                      <!-- HEADER -->\n"
+#~ "                      <tr>\n"
+#~ "                        <td align=\"center\" style=\"min-width: 590px;"
+#~ "\">\n"
+#~ "                          <table width=\"590\" border=\"0\" cellpadding="
+#~ "\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+#~ "rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+#~ "                            <tr>\n"
+#~ "                              <td valign=\"middle\" align=\"right\">\n"
+#~ "                                <img t-att-src=\"'/logo.png?company=%s' % "
+#~ "object.company_id.id\" style=\"padding: 0px; margin: 0px; height: auto; "
+#~ "width: 80px;\" t-att-alt=\"'%s' % object.company_id.name\"/>\n"
+#~ "                              </td>\n"
+#~ "                            </tr>\n"
+#~ "                          </table>\n"
+#~ "                        </td>\n"
+#~ "                      </tr>\n"
+#~ "                      <!-- CONTENT -->\n"
+#~ "                      <tr>\n"
+#~ "                        <td align=\"center\" style=\"min-width: 590px;"
+#~ "\">\n"
+#~ "                          <table width=\"590\" border=\"0\" cellpadding="
+#~ "\"0\" bgcolor=\"#ffffff\" style=\"min-width: 590px; background-color: "
+#~ "rgb(255, 255, 255); padding: 20px; border-collapse:separate;\">\n"
+#~ "                            <tbody>\n"
+#~ "                              <td valign=\"top\" style=\"font-family:"
+#~ "Arial,Helvetica,sans-serif; color: #555; font-size: 14px;\">\n"
+#~ "                                <p>Hello <t t-out=\"object.user_id.name\"/"
+#~ ">,</p>\n"
+#~ "                                <p>The ticket \"<t t-out=\"object."
+#~ "display_name\"/>\" has been closed.</p>\n"
+#~ "                              </td>\n"
+#~ "                            </tbody>\n"
+#~ "                          </table>\n"
+#~ "                        </td>\n"
+#~ "                      </tr>\n"
+#~ "                      <!-- FOOTER -->\n"
+#~ "                      <tr>\n"
+#~ "                        <td align=\"center\" style=\"min-width: 590px;"
+#~ "\">\n"
+#~ "                          <table width=\"590\" border=\"0\" cellpadding="
+#~ "\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+#~ "rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+#~ "                            <tr>\n"
+#~ "                              <td valign=\"middle\" align=\"left\" style="
+#~ "\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;"
+#~ "\">\n"
+#~ "                                <t t-out=\"object.company_id.phone\"/>\n"
+#~ "                              </td>\n"
+#~ "                              <td valign=\"middle\" align=\"left\" style="
+#~ "\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;"
+#~ "\">\n"
+#~ "                                <t t-out=\"object.company_id.email\"/>\n"
+#~ "                              </td>\n"
+#~ "                              <td valign=\"middle\" align=\"left\" style="
+#~ "\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;"
+#~ "\">\n"
+#~ "                                <t t-out=\"object.company_id.website\"/>\n"
+#~ "                              </td>\n"
+#~ "                            </tr>\n"
+#~ "                          </table>\n"
+#~ "                        </td>\n"
+#~ "                      </tr>\n"
+#~ "                    </tbody>\n"
+#~ "                </table>\n"
+#~ "            "
+#~ msgstr ""
+#~ "<table border=\"0\" width=\"100%\" cellpadding=\"0\" bgcolor=\"#ededed\" "
+#~ "style=\"padding: 20px; background-color: #ededed; border-collapse:"
+#~ "separate;\">\n"
+#~ "                    <tbody>\n"
+#~ "                      <!-- HEADER -->\n"
+#~ "                      <tr>\n"
+#~ "                        <td align=\"center\" style=\"min-width: 590px;"
+#~ "\">\n"
+#~ "                          <table width=\"590\" border=\"0\" cellpadding="
+#~ "\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+#~ "rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+#~ "                            <tr>\n"
+#~ "                              <td valign=\"middle\" align=\"right\">\n"
+#~ "                                <img t-att-src=\"'/logo.png?company=%s' % "
+#~ "object.company_id.id\" style=\"padding: 0px; margin: 0px; height: auto; "
+#~ "width: 80px;\" t-att-alt=\"'%s' % object.company_id.name\"/>\n"
+#~ "                              </td>\n"
+#~ "                            </tr>\n"
+#~ "                          </table>\n"
+#~ "                        </td>\n"
+#~ "                      </tr>\n"
+#~ "                      <!-- CONTENT -->\n"
+#~ "                      <tr>\n"
+#~ "                        <td align=\"center\" style=\"min-width: 590px;"
+#~ "\">\n"
+#~ "                          <table width=\"590\" border=\"0\" cellpadding="
+#~ "\"0\" bgcolor=\"#ffffff\" style=\"min-width: 590px; background-color: "
+#~ "rgb(255, 255, 255); padding: 20px; border-collapse:separate;\">\n"
+#~ "                            <tbody>\n"
+#~ "                              <td valign=\"top\" style=\"font-family:"
+#~ "Arial,Helvetica,sans-serif; color: #555; font-size: 14px;\">\n"
+#~ "                                <p>Hola <t t-out=\"object.user_id.name\"/"
+#~ ">,</p>\n"
+#~ "                                <p>El ticket \"<t t-out=\"object."
+#~ "display_name\"/>\" ha sido cerrado.</p>\n"
+#~ "                              </td>\n"
+#~ "                            </tbody>\n"
+#~ "                          </table>\n"
+#~ "                        </td>\n"
+#~ "                      </tr>\n"
+#~ "                      <!-- FOOTER -->\n"
+#~ "                      <tr>\n"
+#~ "                        <td align=\"center\" style=\"min-width: 590px;"
+#~ "\">\n"
+#~ "                          <table width=\"590\" border=\"0\" cellpadding="
+#~ "\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+#~ "rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+#~ "                            <tr>\n"
+#~ "                              <td valign=\"middle\" align=\"left\" style="
+#~ "\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;"
+#~ "\">\n"
+#~ "                                <t t-out=\"object.company_id.phone\"/>\n"
+#~ "                              </td>\n"
+#~ "                              <td valign=\"middle\" align=\"left\" style="
+#~ "\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;"
+#~ "\">\n"
+#~ "                                <t t-out=\"object.company_id.email\"/>\n"
+#~ "                              </td>\n"
+#~ "                              <td valign=\"middle\" align=\"left\" style="
+#~ "\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;"
+#~ "\">\n"
+#~ "                                <t t-out=\"object.company_id.website\"/>\n"
+#~ "                              </td>\n"
+#~ "                            </tr>\n"
+#~ "                          </table>\n"
+#~ "                        </td>\n"
+#~ "                      </tr>\n"
+#~ "                    </tbody>\n"
+#~ "                </table>\n"
+#~ "            "
+
+#~ msgid ""
+#~ "<table border=\"0\" width=\"100%\" cellpadding=\"0\" bgcolor=\"#ededed\" "
+#~ "style=\"padding: 20px; background-color: #ededed; border-collapse:"
+#~ "separate;\">\n"
+#~ "                    <tbody>\n"
+#~ "                      <!-- HEADER -->\n"
+#~ "                      <tr>\n"
+#~ "                        <td align=\"center\" style=\"min-width: 590px;"
+#~ "\">\n"
+#~ "                          <table width=\"590\" border=\"0\" cellpadding="
+#~ "\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+#~ "rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+#~ "                            <tr>\n"
+#~ "                              <td valign=\"middle\" align=\"right\">\n"
+#~ "                                <img t-att-src=\"'/logo.png?company=%s' % "
+#~ "object.company_id.id\" style=\"padding: 0px; margin: 0px; height: auto; "
+#~ "width: 80px;\" t-att-alt=\"'%s' % object.company_id.name\"/>\n"
+#~ "                              </td>\n"
+#~ "                            </tr>\n"
+#~ "                          </table>\n"
+#~ "                        </td>\n"
+#~ "                      </tr>\n"
+#~ "                      <!-- CONTENT -->\n"
+#~ "                      <tr>\n"
+#~ "                        <td align=\"center\" style=\"min-width: 590px;"
+#~ "\">\n"
+#~ "                          <table width=\"590\" border=\"0\" cellpadding="
+#~ "\"0\" bgcolor=\"#ffffff\" style=\"min-width: 590px; background-color: "
+#~ "rgb(255, 255, 255); padding: 20px; border-collapse:separate;\">\n"
+#~ "                            <tbody>\n"
+#~ "                              <td valign=\"top\" style=\"font-family:"
+#~ "Arial,Helvetica,sans-serif; color: #555; font-size: 14px;\">\n"
+#~ "                                <p>Hello <t t-out=\"object.user_id.name\"/"
+#~ ">,</p>\n"
+#~ "                                <p>The ticket \"<t t-out=\"object."
+#~ "display_name\"/>\" stage has changed to <t t-out=\"object.stage_id.name\"/"
+#~ ">.</p>\n"
+#~ "                              </td>\n"
+#~ "                            </tbody>\n"
+#~ "                          </table>\n"
+#~ "                        </td>\n"
+#~ "                      </tr>\n"
+#~ "                      <!-- FOOTER -->\n"
+#~ "                      <tr>\n"
+#~ "                        <td align=\"center\" style=\"min-width: 590px;"
+#~ "\">\n"
+#~ "                          <table width=\"590\" border=\"0\" cellpadding="
+#~ "\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+#~ "rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+#~ "                            <tr>\n"
+#~ "                              <td valign=\"middle\" align=\"left\" style="
+#~ "\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;"
+#~ "\">\n"
+#~ "                                <t t-out=\"object.company_id.phone\"/>\n"
+#~ "                              </td>\n"
+#~ "                              <td valign=\"middle\" align=\"left\" style="
+#~ "\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;"
+#~ "\">\n"
+#~ "                                <t t-out=\"object.company_id.email\"/>\n"
+#~ "                              </td>\n"
+#~ "                              <td valign=\"middle\" align=\"left\" style="
+#~ "\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;"
+#~ "\">\n"
+#~ "                                <t t-out=\"object.company_id.website\"/>\n"
+#~ "                              </td>\n"
+#~ "                            </tr>\n"
+#~ "                          </table>\n"
+#~ "                        </td>\n"
+#~ "                      </tr>\n"
+#~ "                    </tbody>\n"
+#~ "                </table>\n"
+#~ "            "
+#~ msgstr ""
+#~ "<table border=\"0\" width=\"100%\" cellpadding=\"0\" bgcolor=\"#ededed\" "
+#~ "style=\"padding: 20px; background-color: #ededed; border-collapse:"
+#~ "separate;\">\n"
+#~ "                    <tbody>\n"
+#~ "                      <!-- HEADER -->\n"
+#~ "                      <tr>\n"
+#~ "                        <td align=\"center\" style=\"min-width: 590px;"
+#~ "\">\n"
+#~ "                          <table width=\"590\" border=\"0\" cellpadding="
+#~ "\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+#~ "rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+#~ "                            <tr>\n"
+#~ "                              <td valign=\"middle\" align=\"right\">\n"
+#~ "                                <img t-att-src=\"'/logo.png?company=%s' % "
+#~ "object.company_id.id\" style=\"padding: 0px; margin: 0px; height: auto; "
+#~ "width: 80px;\" t-att-alt=\"'%s' % object.company_id.name\"/>\n"
+#~ "                              </td>\n"
+#~ "                            </tr>\n"
+#~ "                          </table>\n"
+#~ "                        </td>\n"
+#~ "                      </tr>\n"
+#~ "                      <!-- CONTENT -->\n"
+#~ "                      <tr>\n"
+#~ "                        <td align=\"center\" style=\"min-width: 590px;"
+#~ "\">\n"
+#~ "                          <table width=\"590\" border=\"0\" cellpadding="
+#~ "\"0\" bgcolor=\"#ffffff\" style=\"min-width: 590px; background-color: "
+#~ "rgb(255, 255, 255); padding: 20px; border-collapse:separate;\">\n"
+#~ "                            <tbody>\n"
+#~ "                              <td valign=\"top\" style=\"font-family:"
+#~ "Arial,Helvetica,sans-serif; color: #555; font-size: 14px;\">\n"
+#~ "                                <p>Hola <t t-out=\"object.user_id.name\"/"
+#~ ">,</p>\n"
+#~ "                                <p>La etapa del ticket \"<t t-out="
+#~ "\"object.display_name\"/>\" ha cambiado a <t t-out=\"object.stage_id.name"
+#~ "\"/>.</p>\n"
+#~ "                              </td>\n"
+#~ "                            </tbody>\n"
+#~ "                          </table>\n"
+#~ "                        </td>\n"
+#~ "                      </tr>\n"
+#~ "                      <!-- FOOTER -->\n"
+#~ "                      <tr>\n"
+#~ "                        <td align=\"center\" style=\"min-width: 590px;"
+#~ "\">\n"
+#~ "                          <table width=\"590\" border=\"0\" cellpadding="
+#~ "\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+#~ "rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+#~ "                            <tr>\n"
+#~ "                              <td valign=\"middle\" align=\"left\" style="
+#~ "\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;"
+#~ "\">\n"
+#~ "                                <t t-out=\"object.company_id.phone\"/>\n"
+#~ "                              </td>\n"
+#~ "                              <td valign=\"middle\" align=\"left\" style="
+#~ "\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;"
+#~ "\">\n"
+#~ "                                <t t-out=\"object.company_id.email\"/>\n"
+#~ "                              </td>\n"
+#~ "                              <td valign=\"middle\" align=\"left\" style="
+#~ "\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;"
+#~ "\">\n"
+#~ "                                <t t-out=\"object.company_id.website\"/>\n"
+#~ "                              </td>\n"
+#~ "                            </tr>\n"
+#~ "                          </table>\n"
+#~ "                        </td>\n"
+#~ "                      </tr>\n"
+#~ "                    </tbody>\n"
+#~ "                </table>\n"
+#~ "            "
+
+#~ msgid "List of cc from incoming emails."
+#~ msgstr "Lista de cc de correos electrónicos entrantes."
+
+#~ msgid "Number of unread messages"
+#~ msgstr "Número de mensajes sin leer"
+
+#~ msgid "Unread Messages"
+#~ msgstr "Mensajes por leer"
+
+#~ msgid "Unread Messages Counter"
+#~ msgstr "Contador mensajes por leer"
+
+#~ msgid ""
+#~ "<br/>\n"
+#~ "                                    <b>Category:</b>"
+#~ msgstr ""
+#~ "<br/>\n"
+#~ "                          <b>Categoría:</b>"
+
+#~ msgid ""
+#~ "<br/>\n"
+#~ "                                    <b>Stage:</b>"
+#~ msgstr ""
+#~ "<br/>\n"
+#~ "                          <b>Estado:</b>"
+
+#~ msgid ""
+#~ "<br/>\n"
+#~ "                                    <strong>Date:</strong>"
+#~ msgstr ""
+#~ "<br/>\n"
+#~ "                                    <strong>Fecha:</strong>"
+
+#~ msgid "<strong>Number:</strong>"
+#~ msgstr "<strong>Número:</strong>"
+
+#~ msgid "History"
+#~ msgstr "Historial"
+
+#~ msgid "There are no tickets in your account."
+#~ msgstr "No hay tickets en tu cuenta."
+
+#~ msgid ""
+#~ "${object.company_id.name} Ticket Assignment (Ref ${object.number or 'n/"
+#~ "a' })"
+#~ msgstr ""
+#~ "${object.company_id.name} Ticket Asignado (Ref ${object.name or 'n/a' })"
+
+#~ msgid ""
+#~ "<?xml version=\"1.0\"?>\n"
+#~ "<data><p>Hello ${object.user_id.name},</p>\n"
+#~ "                <p>The ticket ${object.number} has been assigned to you.</"
+#~ "p>\n"
+#~ "            </data>"
+#~ msgstr ""
+#~ "<?xml version=\"1.0\"?>\n"
+#~ "<data><p>Hola ${object.user_id.name},</p>\n"
+#~ "        <p>Te ha sido asignado el ticket ${object.number}.</p>\n"
+#~ "      </data>"
+
+#~ msgid ""
+#~ "<html>\n"
+#~ "                <head></head>\n"
+#~ "                <body style=\"margin: 0; padding: 0;\">\n"
+#~ "                <table border=\"0\" width=\"100%\" cellpadding=\"0\" "
+#~ "bgcolor=\"#ededed\" style=\"padding: 20px; background-color: #ededed; "
+#~ "border-collapse:separate;\">\n"
+#~ "                    <tbody>\n"
+#~ "                      <!-- HEADER -->\n"
+#~ "                      <tr>\n"
+#~ "                        <td align=\"center\" style=\"min-width: 590px;"
+#~ "\">\n"
+#~ "                          <table width=\"590\" border=\"0\" cellpadding="
+#~ "\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+#~ "rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+#~ "                            <tr>\n"
+#~ "                              <td valign=\"middle\" align=\"right\">\n"
+#~ "                                <img src=\"/logo.png?company=${object."
+#~ "company_id}\" style=\"padding: 0px; margin: 0px; height: auto; width: "
+#~ "80px;\" alt=\"${object.company_id.name}\">\n"
+#~ "                              </td>\n"
+#~ "                            </tr>\n"
+#~ "                          </table>\n"
+#~ "                        </td>\n"
+#~ "                      </tr>\n"
+#~ "                      <!-- CONTENT -->\n"
+#~ "                      <tr>\n"
+#~ "                        <td align=\"center\" style=\"min-width: 590px;"
+#~ "\">\n"
+#~ "                          <table width=\"590\" border=\"0\" cellpadding="
+#~ "\"0\" bgcolor=\"#ffffff\" style=\"min-width: 590px; background-color: "
+#~ "rgb(255, 255, 255); padding: 20px; border-collapse:separate;\">\n"
+#~ "                            <tbody>\n"
+#~ "                              <td valign=\"top\" style=\"font-family:"
+#~ "Arial,Helvetica,sans-serif; color: #555; font-size: 14px;\">\n"
+#~ "                                <p>Hello ${object.user_id.name},</p>\n"
+#~ "                                <p>The ticket ${object.number} has been "
+#~ "closed.</p>\n"
+#~ "                              </td>\n"
+#~ "                            </tbody>\n"
+#~ "                          </table>\n"
+#~ "                        </td>\n"
+#~ "                      </tr>\n"
+#~ "                      <!-- FOOTER -->\n"
+#~ "                      <tr>\n"
+#~ "                        <td align=\"center\" style=\"min-width: 590px;"
+#~ "\">\n"
+#~ "                          <table width=\"590\" border=\"0\" cellpadding="
+#~ "\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+#~ "rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+#~ "                            <tr>\n"
+#~ "                              <td valign=\"middle\" align=\"left\" style="
+#~ "\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;"
+#~ "\">\n"
+#~ "                                ${object.company_id.phone}\n"
+#~ "                              </td>\n"
+#~ "                              <td valign=\"middle\" align=\"left\" style="
+#~ "\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;"
+#~ "\">\n"
+#~ "                                ${object.company_id.email}\n"
+#~ "                              </td>\n"
+#~ "                              <td valign=\"middle\" align=\"left\" style="
+#~ "\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;"
+#~ "\">\n"
+#~ "                                ${object.company_id.website}\n"
+#~ "                              </td>\n"
+#~ "                            </tr>\n"
+#~ "                          </table>\n"
+#~ "                        </td>\n"
+#~ "                      </tr>\n"
+#~ "                    </tbody>\n"
+#~ "                </table>\n"
+#~ "                </body>\n"
+#~ "                </html>\n"
+#~ "            "
+#~ msgstr ""
+#~ "<html>\n"
+#~ "                <head></head>\n"
+#~ "                <body style=\"margin: 0; padding: 0;\">\n"
+#~ "                <table border=\"0\" width=\"100%\" cellpadding=\"0\" "
+#~ "bgcolor=\"#ededed\" style=\"padding: 20px; background-color: #ededed; "
+#~ "border-collapse:separate;\">\n"
+#~ "                    <tbody>\n"
+#~ "                      <!-- HEADER -->\n"
+#~ "                      <tr>\n"
+#~ "                        <td align=\"center\" style=\"min-width: 590px;"
+#~ "\">\n"
+#~ "                          <table width=\"590\" border=\"0\" cellpadding="
+#~ "\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+#~ "rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+#~ "                            <tr>\n"
+#~ "                              <td valign=\"middle\" align=\"right\">\n"
+#~ "                                <img src=\"/logo.png?company=${object."
+#~ "company_id}\" style=\"padding: 0px; margin: 0px; height: auto; width: "
+#~ "80px;\" alt=\"${object.company_id.name}\">\n"
+#~ "                              </td>\n"
+#~ "                            </tr>\n"
+#~ "                          </table>\n"
+#~ "                        </td>\n"
+#~ "                      </tr>\n"
+#~ "                      <!-- CONTENT -->\n"
+#~ "                      <tr>\n"
+#~ "                        <td align=\"center\" style=\"min-width: 590px;"
+#~ "\">\n"
+#~ "                          <table width=\"590\" border=\"0\" cellpadding="
+#~ "\"0\" bgcolor=\"#ffffff\" style=\"min-width: 590px; background-color: "
+#~ "rgb(255, 255, 255); padding: 20px; border-collapse:separate;\">\n"
+#~ "                            <tbody>\n"
+#~ "                              <td valign=\"top\" style=\"font-family:"
+#~ "Arial,Helvetica,sans-serif; color: #555; font-size: 14px;\">\n"
+#~ "                                <p>Hola ${object.user_id.name},</p>\n"
+#~ "                                <p>El ticket ${object.number} ha sido "
+#~ "cerrado.</p>\n"
+#~ "                              </td>\n"
+#~ "                            </tbody>\n"
+#~ "                          </table>\n"
+#~ "                        </td>\n"
+#~ "                      </tr>\n"
+#~ "                      <!-- FOOTER -->\n"
+#~ "                      <tr>\n"
+#~ "                        <td align=\"center\" style=\"min-width: 590px;"
+#~ "\">\n"
+#~ "                          <table width=\"590\" border=\"0\" cellpadding="
+#~ "\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+#~ "rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+#~ "                            <tr>\n"
+#~ "                              <td valign=\"middle\" align=\"left\" style="
+#~ "\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;"
+#~ "\">\n"
+#~ "                                ${object.company_id.phone}\n"
+#~ "                              </td>\n"
+#~ "                              <td valign=\"middle\" align=\"left\" style="
+#~ "\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;"
+#~ "\">\n"
+#~ "                                ${object.company_id.email}\n"
+#~ "                              </td>\n"
+#~ "                              <td valign=\"middle\" align=\"left\" style="
+#~ "\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;"
+#~ "\">\n"
+#~ "                                ${object.company_id.website}\n"
+#~ "                              </td>\n"
+#~ "                            </tr>\n"
+#~ "                          </table>\n"
+#~ "                        </td>\n"
+#~ "                      </tr>\n"
+#~ "                    </tbody>\n"
+#~ "                </table>\n"
+#~ "                </body>\n"
+#~ "                </html>\n"
+#~ "            "
+
+#~ msgid ""
+#~ "<html>\n"
+#~ "                <head></head>\n"
+#~ "                <body style=\"margin: 0; padding: 0;\">\n"
+#~ "                <table border=\"0\" width=\"100%\" cellpadding=\"0\" "
+#~ "bgcolor=\"#ededed\" style=\"padding: 20px; background-color: #ededed; "
+#~ "border-collapse:separate;\">\n"
+#~ "                    <tbody>\n"
+#~ "                      <!-- HEADER -->\n"
+#~ "                      <tr>\n"
+#~ "                        <td align=\"center\" style=\"min-width: 590px;"
+#~ "\">\n"
+#~ "                          <table width=\"590\" border=\"0\" cellpadding="
+#~ "\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+#~ "rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+#~ "                            <tr>\n"
+#~ "                              <td valign=\"middle\" align=\"right\">\n"
+#~ "                                <img src=\"/logo.png?company=${object."
+#~ "company_id}\" style=\"padding: 0px; margin: 0px; height: auto; width: "
+#~ "80px;\">\n"
+#~ "                              </td>\n"
+#~ "                            </tr>\n"
+#~ "                          </table>\n"
+#~ "                        </td>\n"
+#~ "                      </tr>\n"
+#~ "                      <!-- CONTENT -->\n"
+#~ "                      <tr>\n"
+#~ "                        <td align=\"center\" style=\"min-width: 590px;"
+#~ "\">\n"
+#~ "                          <table width=\"590\" border=\"0\" cellpadding="
+#~ "\"0\" bgcolor=\"#ffffff\" style=\"min-width: 590px; background-color: "
+#~ "rgb(255, 255, 255); padding: 20px; border-collapse:separate;\">\n"
+#~ "                            <tbody>\n"
+#~ "                              <td valign=\"top\" style=\"font-family:"
+#~ "Arial,Helvetica,sans-serif; color: #555; font-size: 14px;\">\n"
+#~ "                                <p>Hello ${object.user_id.name},</p>\n"
+#~ "                                <p>The ticket ${object.number} stage has "
+#~ "changed to ${object.stage_id.name}.</p>\n"
+#~ "                              </td>\n"
+#~ "                            </tbody>\n"
+#~ "                          </table>\n"
+#~ "                        </td>\n"
+#~ "                      </tr>\n"
+#~ "                      <!-- FOOTER -->\n"
+#~ "                      <tr>\n"
+#~ "                        <td align=\"center\" style=\"min-width: 590px;"
+#~ "\">\n"
+#~ "                          <table width=\"590\" border=\"0\" cellpadding="
+#~ "\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+#~ "rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+#~ "                            <tr>\n"
+#~ "                              <td valign=\"middle\" align=\"left\" style="
+#~ "\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;"
+#~ "\">\n"
+#~ "                                ${object.company_id.phone}\n"
+#~ "                              </td>\n"
+#~ "                              <td valign=\"middle\" align=\"left\" style="
+#~ "\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;"
+#~ "\">\n"
+#~ "                                ${object.company_id.email}\n"
+#~ "                              </td>\n"
+#~ "                              <td valign=\"middle\" align=\"left\" style="
+#~ "\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;"
+#~ "\">\n"
+#~ "                                ${object.company_id.website}\n"
+#~ "                              </td>\n"
+#~ "                            </tr>\n"
+#~ "                          </table>\n"
+#~ "                        </td>\n"
+#~ "                      </tr>\n"
+#~ "                    </tbody>\n"
+#~ "                </table>\n"
+#~ "                </body>\n"
+#~ "                </html>\n"
+#~ "            \n"
+#~ "            "
+#~ msgstr ""
+#~ "<html>\n"
+#~ "                <head></head>\n"
+#~ "                <body style=\"margin: 0; padding: 0;\">\n"
+#~ "                <table border=\"0\" width=\"100%\" cellpadding=\"0\" "
+#~ "bgcolor=\"#ededed\" style=\"padding: 20px; background-color: #ededed; "
+#~ "border-collapse:separate;\">\n"
+#~ "                    <tbody>\n"
+#~ "                      <!-- HEADER -->\n"
+#~ "                      <tr>\n"
+#~ "                        <td align=\"center\" style=\"min-width: 590px;"
+#~ "\">\n"
+#~ "                          <table width=\"590\" border=\"0\" cellpadding="
+#~ "\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+#~ "rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+#~ "                            <tr>\n"
+#~ "                              <td valign=\"middle\" align=\"right\">\n"
+#~ "                                <img src=\"/logo.png?company=${object."
+#~ "company_id}\" style=\"padding: 0px; margin: 0px; height: auto; width: "
+#~ "80px;\">\n"
+#~ "                              </td>\n"
+#~ "                            </tr>\n"
+#~ "                          </table>\n"
+#~ "                        </td>\n"
+#~ "                      </tr>\n"
+#~ "                      <!-- CONTENT -->\n"
+#~ "                      <tr>\n"
+#~ "                        <td align=\"center\" style=\"min-width: 590px;"
+#~ "\">\n"
+#~ "                          <table width=\"590\" border=\"0\" cellpadding="
+#~ "\"0\" bgcolor=\"#ffffff\" style=\"min-width: 590px; background-color: "
+#~ "rgb(255, 255, 255); padding: 20px; border-collapse:separate;\">\n"
+#~ "                            <tbody>\n"
+#~ "                              <td valign=\"top\" style=\"font-family:"
+#~ "Arial,Helvetica,sans-serif; color: #555; font-size: 14px;\">\n"
+#~ "                                <p>Hola ${object.user_id.name},</p>\n"
+#~ "                                <p>El ticket ${object.number} ha cambiado "
+#~ "de estado a ${object.stage_id.name}.</p>\n"
+#~ "                              </td>\n"
+#~ "                            </tbody>\n"
+#~ "                          </table>\n"
+#~ "                        </td>\n"
+#~ "                      </tr>\n"
+#~ "                      <!-- FOOTER -->\n"
+#~ "                      <tr>\n"
+#~ "                        <td align=\"center\" style=\"min-width: 590px;"
+#~ "\">\n"
+#~ "                          <table width=\"590\" border=\"0\" cellpadding="
+#~ "\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+#~ "rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+#~ "                            <tr>\n"
+#~ "                              <td valign=\"middle\" align=\"left\" style="
+#~ "\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;"
+#~ "\">\n"
+#~ "                                ${object.company_id.phone}\n"
+#~ "                              </td>\n"
+#~ "                              <td valign=\"middle\" align=\"left\" style="
+#~ "\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;"
+#~ "\">\n"
+#~ "                                ${object.company_id.email}\n"
+#~ "                              </td>\n"
+#~ "                              <td valign=\"middle\" align=\"left\" style="
+#~ "\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;"
+#~ "\">\n"
+#~ "                                ${object.company_id.website}\n"
+#~ "                              </td>\n"
+#~ "                            </tr>\n"
+#~ "                          </table>\n"
+#~ "                        </td>\n"
+#~ "                      </tr>\n"
+#~ "                    </tbody>\n"
+#~ "                </table>\n"
+#~ "                </body>\n"
+#~ "                </html>\n"
+#~ "            \n"
+#~ "            "
+
+#~ msgid "Followers (Channels)"
+#~ msgstr "Seguidores (Canales)"
+
+#~ msgid "The ticket ${object.number} has been closed."
+#~ msgstr "El ticket ${object.number} ha sido cerrado."
+
+#~ msgid "The ticket ${object.number} stage has changed."
+#~ msgstr "El ticket ${object.number} ha cambiado de estado."
+
+#~ msgid "Ticket Stages"
+#~ msgstr "Estados de ticket"
+
+#~ msgid "Todo tickets"
+#~ msgstr "Tickets por hacer"
diff --git a/helpdesk_mgmt/i18n/fr.po b/helpdesk_mgmt/i18n/fr.po
new file mode 100644
index 0000000000..da8ed2176b
--- /dev/null
+++ b/helpdesk_mgmt/i18n/fr.po
@@ -0,0 +1,2023 @@
+# Translation of Odoo Server.
+# This file contains the translation of the following modules:
+# 	* helpdesk_mgmt
+#
+msgid ""
+msgstr ""
+"Project-Id-Version: Odoo Server 13.0\n"
+"Report-Msgid-Bugs-To: \n"
+"PO-Revision-Date: 2023-01-17 13:28+0000\n"
+"Last-Translator: Houzéfa Abbasbhay <houzefa.abba@xcg-consulting.fr>\n"
+"Language-Team: none\n"
+"Language: fr\n"
+"MIME-Version: 1.0\n"
+"Content-Type: text/plain; charset=UTF-8\n"
+"Content-Transfer-Encoding: \n"
+"Plural-Forms: nplurals=2; plural=n > 1;\n"
+"X-Generator: Weblate 4.14.1\n"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+msgid "<em class=\"font-weight-normal text-muted\">Tickets in category:</em>"
+msgstr ""
+"<em class=\"font-weight-normal text-muted\">Tickets dans la catégorie :</em>"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+msgid "<em class=\"font-weight-normal text-muted\">Tickets in stage:</em>"
+msgstr "<em class=\"font-weight-normal text-muted\">Tickets à l'étape :</em>"
+
+#. module: helpdesk_mgmt
+#: model:mail.template,body_html:helpdesk_mgmt.assignment_email_template
+msgid ""
+"<p>Hello <t t-out=\"object.user_id.name\"></t>,</p>\n"
+"                <p>The ticket <t t-out=\"object.number\"></t> has been "
+"assigned to you.</p>\n"
+"            "
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<small class=\"text-right\">Stage:</small>"
+msgstr "<small class=\"text-right\">Étape :</small>"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view
+msgid "<span>View</span>"
+msgstr "<span>Vue</span>"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong class=\"d-block mb-2\">Attachments</strong>"
+msgstr "<strong class=\"d-block mb-2\">Pièces jointes</strong>"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Assignee</strong>"
+msgstr "<strong>Affecté à</strong>"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Category:</strong>"
+msgstr "<strong>Catégorie :</strong>"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Close Date:</strong>"
+msgstr "<strong>Date de fermeture :</strong>"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Customer</strong>"
+msgstr "<strong>Client</strong>"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Date:</strong>"
+msgstr "<strong>Date:</strong>"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Description</strong>"
+msgstr "<strong>Description</strong>"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Last Stage Update:</strong>"
+msgstr "<strong>Dernière mise à jour de l'étape :</strong>"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Message and communication history</strong>"
+msgstr "<strong>Historique des messages et communications</strong>"
+
+#. module: helpdesk_mgmt
+#: model:mail.template,body_html:helpdesk_mgmt.closed_ticket_template
+msgid ""
+"<table border=\"0\" width=\"100%\" cellpadding=\"0\" bgcolor=\"#ededed\" "
+"style=\"padding: 20px; background-color: #ededed; border-collapse:separate;"
+"\">\n"
+"                    <tbody>\n"
+"                      <!-- HEADER -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding="
+"\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+"rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+"                            <tr>\n"
+"                              <td valign=\"middle\" align=\"right\">\n"
+"                                <img t-att-src=\"'/logo.png?company=%s' % "
+"object.company_id.id\" style=\"padding: 0px; margin: 0px; height: auto; "
+"width: 80px;\" t-att-alt=\"'%s' % object.company_id.name\">\n"
+"                              </td>\n"
+"                            </tr>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                      <!-- CONTENT -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding="
+"\"0\" bgcolor=\"#ffffff\" style=\"min-width: 590px; background-color: "
+"rgb(255, 255, 255); padding: 20px; border-collapse:separate;\">\n"
+"                            <tbody>\n"
+"                              <td valign=\"top\" style=\"font-family:Arial,"
+"Helvetica,sans-serif; color: #555; font-size: 14px;\">\n"
+"                                <p>Hello <t t-out=\"object.user_id.name\"></"
+"t>,</p>\n"
+"                                <p>The ticket \"<t t-out=\"object."
+"display_name\"></t>\" has been closed.</p>\n"
+"                              </td>\n"
+"                            </tbody>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                      <!-- FOOTER -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding="
+"\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+"rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+"                            <tr>\n"
+"                              <td valign=\"middle\" align=\"left\" style="
+"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.phone\"></t>\n"
+"                              </td>\n"
+"                              <td valign=\"middle\" align=\"left\" style="
+"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.email\"></t>\n"
+"                              </td>\n"
+"                              <td valign=\"middle\" align=\"left\" style="
+"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.website\"></t>\n"
+"                              </td>\n"
+"                            </tr>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                    </tbody>\n"
+"                </table>\n"
+"            "
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:mail.template,body_html:helpdesk_mgmt.changed_stage_template
+msgid ""
+"<table border=\"0\" width=\"100%\" cellpadding=\"0\" bgcolor=\"#ededed\" "
+"style=\"padding: 20px; background-color: #ededed; border-collapse:separate;"
+"\">\n"
+"                    <tbody>\n"
+"                      <!-- HEADER -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding="
+"\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+"rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+"                            <tr>\n"
+"                              <td valign=\"middle\" align=\"right\">\n"
+"                                <img t-att-src=\"'/logo.png?company=%s' % "
+"object.company_id.id\" style=\"padding: 0px; margin: 0px; height: auto; "
+"width: 80px;\" t-att-alt=\"'%s' % object.company_id.name\">\n"
+"                              </td>\n"
+"                            </tr>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                      <!-- CONTENT -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding="
+"\"0\" bgcolor=\"#ffffff\" style=\"min-width: 590px; background-color: "
+"rgb(255, 255, 255); padding: 20px; border-collapse:separate;\">\n"
+"                            <tbody>\n"
+"                              <td valign=\"top\" style=\"font-family:Arial,"
+"Helvetica,sans-serif; color: #555; font-size: 14px;\">\n"
+"                                <p>Hello <t t-out=\"object.user_id.name\"></"
+"t>,</p>\n"
+"                                <p>The ticket \"<t t-out=\"object."
+"display_name\"></t>\" stage has changed to <t t-out=\"object.stage_id.name"
+"\"></t>.</p>\n"
+"                              </td>\n"
+"                            </tbody>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                      <!-- FOOTER -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding="
+"\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+"rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+"                            <tr>\n"
+"                              <td valign=\"middle\" align=\"left\" style="
+"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.phone\"></t>\n"
+"                              </td>\n"
+"                              <td valign=\"middle\" align=\"left\" style="
+"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.email\"></t>\n"
+"                              </td>\n"
+"                              <td valign=\"middle\" align=\"left\" style="
+"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.website\"></t>\n"
+"                              </td>\n"
+"                            </tr>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                    </tbody>\n"
+"                </table>\n"
+"            "
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_defaults
+msgid ""
+"A Python dictionary that will be evaluated to provide default values when "
+"creating new records for this alias."
+msgstr ""
+"Un dictionnaire Python qui sera interprété pour fournir les valeurs par "
+"défaut lors de la création des nouveaux enregistrements pour cet alias."
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Accept Emails From"
+msgstr "Accepter les courriels de"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_warning
+msgid "Access warning"
+msgstr "Avertissement d'accès"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_needaction
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction
+msgid "Action Needed"
+msgstr "Action requise"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__active
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__active
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__active
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__active
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__active
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__active
+msgid "Active"
+msgstr "Actif"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree
+msgid "Active tickets"
+msgstr "Tickets actifs"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_ids
+msgid "Activities"
+msgstr "Activités"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_decoration
+msgid "Activity Exception Decoration"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_state
+msgid "Activity State"
+msgstr "Statut de l'activité"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_type_icon
+msgid "Activity Type Icon"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket
+msgid "Add Attachments"
+msgstr "Ajouter des pièces jointes"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_contact
+msgid "Alias Contact Security"
+msgstr "Sécurité d'alias de contact"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_name
+msgid "Alias Name"
+msgstr "Nom de l'alias"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_domain
+msgid "Alias domain"
+msgstr "Domaine d'alias"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_model_id
+msgid "Aliased Model"
+msgstr "Modèle concerné"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view
+#, python-format
+msgid "All"
+msgstr "Tout"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__show_in_portal
+msgid "Allow to select this team when creating a new ticket in the portal."
+msgstr ""
+"Permet de sélectionner cette équipe à création d'un nouveau ticket à partir "
+"du portail."
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_category_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_channel_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search
+msgid "Archived"
+msgstr "Archivé"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Assign to"
+msgstr "Assigné à"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form
+msgid "Assign to me"
+msgstr "Me l'assigner"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__assigned_date
+msgid "Assigned Date"
+msgstr "Date d'assignation"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__user_id
+msgid "Assigned user"
+msgstr "Utilisateur assigné"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_attachment_count
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_attachment_count
+msgid "Attachment Count"
+msgstr "Compteur de pièce jointe"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Avatar"
+msgstr "Avatar"
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_awaiting
+msgid "Awaiting"
+msgstr "En attente"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__blocked
+msgid "Blocked"
+msgstr "Bloqué"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+msgid "By"
+msgstr "Par"
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_cancelled
+msgid "Cancelled"
+msgstr "Annulé"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_category_action
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_category_menu
+msgid "Categories"
+msgstr "Catégories"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__category_id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__category_ids
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+#, python-format
+msgid "Category"
+msgstr "Catégorie"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__channel_id
+msgid "Channel"
+msgstr "Canal"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__channel_id
+msgid ""
+"Channel indicates where the source of a ticketcomes from (it could be a "
+"phone call, an email...)"
+msgstr ""
+"Un canal indique l'origine d'un ticket (cela peut être un appel "
+"téléphonique, un courriel, …)"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_channel_action
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_channel_menu
+msgid "Channels"
+msgstr "Canaux"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+msgid "Close Date"
+msgstr "Date de fermeture"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__close_from_portal
+msgid "Close From Portal"
+msgstr "Fermeture par portail"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__closed
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__closed
+msgid "Closed"
+msgstr "Fermé"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__closed_date
+msgid "Closed Date"
+msgstr "Date de clôture"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__color
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__color
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__color
+msgid "Color Index"
+msgstr "Indice de couleur"
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_res_company
+msgid "Companies"
+msgstr "Sociétés"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__company_id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__company_id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__company_id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__company_id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__company_id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__company_id
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search
+msgid "Company"
+msgstr "Société"
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_res_config_settings
+msgid "Config Settings"
+msgstr "Paramètres de config"
+
+#. module: helpdesk_mgmt
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_config_main_menu
+msgid "Configuration"
+msgstr "Configuration"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Configure domain name"
+msgstr "Configurer le nom de domaine"
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_res_partner
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_id
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "Contact"
+msgstr "Contact"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+msgid "Create Date"
+msgstr "Date de création"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__create_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__create_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__create_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__create_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__create_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__create_uid
+msgid "Created by"
+msgstr "Créé par"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__create_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__create_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__create_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__create_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__create_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__create_date
+msgid "Created on"
+msgstr "Créé le"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+msgid "Current stage of the ticket"
+msgstr "Étape actuelle du ticket"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "Current stage of this ticket"
+msgstr "Étape actuelle de ce ticket"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_bounced_content
+msgid "Custom Bounced Message"
+msgstr "Message personnalisé"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0
+#, python-format
+msgid "Customer"
+msgstr "Client"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0
+#, python-format
+msgid "Customer Email"
+msgstr "Email client"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__access_url
+msgid "Customer Portal URL"
+msgstr "URL du portail client"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_dashboard_action
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_dashboard_menu
+msgid "Dashboard"
+msgstr "Tableau de bord"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__normal
+msgid "Default"
+msgstr "Défaut"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_defaults
+msgid "Default Values"
+msgstr "Valeurs par défaut"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_kanban
+msgid "Delete"
+msgstr "Supprimer"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__description
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__description
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form
+msgid "Description"
+msgstr "Description"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__display_name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__display_name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__display_name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__display_name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__display_name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__display_name
+msgid "Display Name"
+msgstr "Intitulé"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__close_from_portal
+msgid ""
+"Display button in portal ticket form to allow closing ticket with this stage "
+"as target."
+msgstr ""
+"Afficher un bouton dans le formulaire ticket en mode portail pour permettre "
+"de fermer le ticket avec cette étape en tant qu'étape cible."
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_done
+msgid "Done"
+msgstr "Terminé"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_kanban
+msgid "Dropdown menu"
+msgstr "Menu déroulant"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.server,name:helpdesk_mgmt.action_duplicate_ticket
+msgid "Duplicate"
+msgstr "Dupliquer"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_kanban
+msgid "Edit"
+msgstr "Editer"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_email
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id
+msgid "Email"
+msgstr "Courriel"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Email Alias"
+msgstr "Alias de courriel"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__mail_template_id
+msgid "Email Template"
+msgstr "Modèle de courriel"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__email_cc
+msgid "Email cc"
+msgstr "Courriel cc"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__fold
+msgid "Folded in Kanban"
+msgstr "Repliée dans la vue Kanban"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid ""
+"Follow this salesteam to automatically track the events associated to users "
+"of this team."
+msgstr ""
+"Suivez cette équipe de vente pour suivre automatiquement les événements "
+"associés aux utilisateurs de cette équipe."
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_follower_ids
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_follower_ids
+msgid "Followers"
+msgstr "Abonnés"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_partner_ids
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_partner_ids
+msgid "Followers (Partners)"
+msgstr "Abonnés (Partenaires)"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_type_icon
+msgid "Font awesome icon e.g. fa-tasks"
+msgstr "Icône Font Awesome par ex fa-tasks"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Future Activities"
+msgstr "Activités futures"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__sequence
+msgid "Gives the sequence order when displaying a list of tickets."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Group By"
+msgstr "Regrouper par"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__has_message
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__has_message
+msgid "Has Message"
+msgstr "A un message"
+
+#. module: helpdesk_mgmt
+#: model:ir.module.category,name:helpdesk_mgmt.module_helpdesk_category
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_main_menu
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form
+msgid "Helpdesk"
+msgstr "Assistance"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search
+msgid "Helpdesk Category Search"
+msgstr "Recherche de catégorie d'assistance"
+
+#. module: helpdesk_mgmt
+#: model:mail.template,name:helpdesk_mgmt.changed_stage_template
+msgid "Helpdesk Changed Stage notification Email"
+msgstr "Email de notification pour changement d'étape d'un ticket d'assistance"
+
+#. module: helpdesk_mgmt
+#: model:mail.template,name:helpdesk_mgmt.closed_ticket_template
+msgid "Helpdesk Closed Ticket Notification Email"
+msgstr "Email de notification pour fermeture d'un ticket d'assistance"
+
+#. module: helpdesk_mgmt
+#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_manager
+msgid "Helpdesk Manager"
+msgstr "Responsable Assistance"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_team_ids
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Helpdesk Team"
+msgstr "Équipe Helpdesk"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search
+msgid "Helpdesk Team Search"
+msgstr "Recherche d'équipe d'assistance"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Helpdesk Team name..."
+msgstr "Nom de l'équipe d'assistance ..."
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__team_ids
+msgid "Helpdesk Teams"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.action_helpdesk_ticket_kanban_from_dashboard
+#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form
+msgid "Helpdesk Ticket"
+msgstr "Ticket d'assistance"
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_category
+msgid "Helpdesk Ticket Category"
+msgstr "Catégorie de ticket d'assistance"
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_channel
+msgid "Helpdesk Ticket Channel"
+msgstr "Canal de ticket d'assistance"
+
+#. module: helpdesk_mgmt
+#: model:mail.message.subtype,name:helpdesk_mgmt.hlp_tck_team_created
+msgid "Helpdesk Ticket Created"
+msgstr "Ticket d'assistance créé"
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_stage
+msgid "Helpdesk Ticket Stage"
+msgstr "Étape de ticket d'assistance"
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_tag
+msgid "Helpdesk Ticket Tag"
+msgstr "Mot clé de ticket d'assistance"
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_team
+msgid "Helpdesk Ticket Team"
+msgstr "Équipe de ticket d'assistance"
+
+#. module: helpdesk_mgmt
+#: model:ir.module.category,description:helpdesk_mgmt.module_helpdesk_category
+msgid "Helps you handle your helpdesk security."
+msgstr "Vous aide à gérer le contrôle d'accès de votre assistance."
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__2
+msgid "High"
+msgstr "Haute"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "High Priority"
+msgstr "Haute priorité"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__id
+msgid "ID"
+msgstr "ID"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_thread_id
+msgid ""
+"ID of the parent record holding the alias (example: project holding the task "
+"creation alias)"
+msgstr ""
+"Identifiant de l'enregistrement parent qui définit l'alias (exemple : le "
+"projet qui contient l'alias lié à la tâche)"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_icon
+msgid "Icon"
+msgstr "Icône"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_icon
+msgid "Icon to indicate an exception activity."
+msgstr "Icône pour indiquer une activité d'exception."
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_needaction
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction
+msgid "If checked, new messages require your attention."
+msgstr "Si coché de nouveaux messages requièrent votre attention."
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_has_error
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error
+msgid "If checked, some messages have a delivery error."
+msgstr "Si coché, des messages n'ont pas pu être livré."
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__mail_template_id
+msgid ""
+"If set an email will be sent to the customer when the ticketreaches this "
+"step."
+msgstr ""
+"Si cette option est active, un e-mail sera envoyé au client lorsque le "
+"ticket atteindra cette étape."
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_bounced_content
+msgid ""
+"If set, this content will automatically be sent out to unauthorized users "
+"instead of the default message."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_in_progress
+msgid "In Progress"
+msgstr "En cours"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_is_follower
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_is_follower
+msgid "Is Follower"
+msgstr "Est abonné"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__kanban_state
+msgid "Kanban State"
+msgstr "État kanban"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket____last_update
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category____last_update
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel____last_update
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage____last_update
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag____last_update
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team____last_update
+msgid "Last Modified on"
+msgstr "Dernière modification le"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__last_stage_update
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+#, python-format
+msgid "Last Stage Update"
+msgstr "Dernière mise à jour de l'étape"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__write_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__write_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__write_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__write_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__write_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__write_uid
+msgid "Last Updated by"
+msgstr "Mis à jour par"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__write_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__write_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__write_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__write_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__write_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__write_date
+msgid "Last Updated on"
+msgstr "Mis à jour le"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Last Week"
+msgstr "La semaine dernière"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Late Activities"
+msgstr "Activités en retard"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__0
+msgid "Low"
+msgstr "Basse"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_main_attachment_id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_main_attachment_id
+msgid "Main Attachment"
+msgstr "Pièce jointe principale"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__attachment_ids
+msgid "Media Attachments"
+msgstr "Pièces jointes"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__1
+msgid "Medium"
+msgstr "Moyenne"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__user_ids
+msgid "Members"
+msgstr "Membres"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_has_error
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error
+msgid "Message Delivery error"
+msgstr "Erreur lors de livraison du message"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_ids
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_ids
+msgid "Messages"
+msgstr "Messages"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "My Activities"
+msgstr "Mes activités"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__my_activity_date_deadline
+msgid "My Activity Deadline"
+msgstr "Échéance de mon activité"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "My Followed Tickets"
+msgstr "Mes tickets suivis"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "My Tickets"
+msgstr "Mes tickets"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__name
+msgid "Name"
+msgstr "Nom"
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_new
+msgid "New"
+msgstr "Nouveau"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_home
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets
+msgid "New Ticket"
+msgstr "Nouveau ticket"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form
+msgid "New ticket form (portal)"
+msgstr "Formulaire de nouveau ticket (portail)"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#, python-format
+msgid "Newest"
+msgstr "Le plus récent"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_date_deadline
+msgid "Next Activity Deadline"
+msgstr "Échéance de la prochaine activité"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_summary
+msgid "Next Activity Summary"
+msgstr "Résumé de la prochaine activité"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_type_id
+msgid "Next Activity Type"
+msgstr "Type de la prochaine activité"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0
+#, python-format
+msgid "No Subject"
+msgstr "Pas de sujet"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets
+msgid "No tickets found."
+msgstr "Aucun ticket trouvé."
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#, python-format
+msgid "None"
+msgstr "Aucun"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+msgid "Number"
+msgstr "Numéro"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_needaction_counter
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction_counter
+msgid "Number of Actions"
+msgstr "Nombre d'activités"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_has_error_counter
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error_counter
+msgid "Number of errors"
+msgstr "Nombre d'erreurs"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_needaction_counter
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction_counter
+msgid "Number of messages requiring action"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_has_error_counter
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error_counter
+msgid "Number of messages with delivery error"
+msgstr "Nombre de messages avec erreur de livraison"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count
+msgid "Number of tickets"
+msgstr "Nombre de tickets"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_high_priority
+msgid "Number of tickets in high priority"
+msgstr "Nombre de tickets en priorité haute"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_unassigned
+msgid "Number of tickets unassigned"
+msgstr "Nombre de tickets non assignés"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_unattended
+msgid "Number of tickets unattended"
+msgstr "Nombre de tickets non suivis"
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_3
+msgid "Odoo"
+msgstr "Odoo"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Open"
+msgstr "Ouvert"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_force_thread_id
+msgid ""
+"Optional ID of a thread (record) to which all incoming messages will be "
+"attached, even if they did not reply to it. If set, this will disable the "
+"creation of new records completely."
+msgstr ""
+"ID optionnel d'un fil (enregistrement) auquel tout message entrant sera "
+"rattaché, même si il ne s'agissait pas d'une réponse à ce fil. Si renseigné, "
+"la création de nouveaux enregistrements sera complètement désactivée."
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form
+msgid "Other Information"
+msgstr "Autres informations"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_user_id
+msgid "Owner"
+msgstr "Propriétaire"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_model_id
+msgid "Parent Model"
+msgstr "Modèle parent"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_thread_id
+msgid "Parent Record Thread ID"
+msgstr "Identifiant de la discussion de l'enregistrement parent"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_model_id
+msgid ""
+"Parent model holding the alias. The model holding the alias reference is not "
+"necessarily the model given by alias_model_id (example: project "
+"(parent_model) and task (model))"
+msgstr ""
+"Modèle parent de l'alias. Le modèle possédant la référence de l'alias n'est "
+"pas nécessairement le modèle donné par alias_model_id (ex. : projet "
+"(parent_model) et tâche (model))"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Partner"
+msgstr "Partenaire"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_name
+msgid "Partner Name"
+msgstr "Nom du partenaire"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_views_pivot
+msgid "Pivot Analysis"
+msgstr "Analyse pivot"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_contact
+msgid ""
+"Policy to post a message on the document using the mailgateway.\n"
+"- everyone: everyone can post\n"
+"- partners: only authenticated partners\n"
+"- followers: only followers of the related document or members of following "
+"channels\n"
+msgstr ""
+"Politique de publication d'un message sur le document via la passerelle de "
+"courriel.\\n\n"
+"- tout le monde : tout le monde peut publier\\n\n"
+"- partenaires : seulement les partenaires authentifiés\\n\n"
+"- abonnés : seulement les abonnés au canaux de suivi\\n\n"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_url
+msgid "Portal Access URL"
+msgstr "URL d'accès au portail"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__priority
+msgid "Priority"
+msgstr "Priorité"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree
+msgid "Priority tickets"
+msgstr "Tickets prioritaires"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__done
+msgid "Ready for next stage"
+msgstr "Prêt pour l'étape suivante"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_force_thread_id
+msgid "Record Thread ID"
+msgstr "ID de l'enregistrement du fil"
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_rejected
+msgid "Rejected"
+msgstr "Rejeté"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_ids
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_ids
+msgid "Related tickets"
+msgstr "Tickets associés"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_reporting_action
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_reporting_menu
+msgid "Reporting"
+msgstr "Suivi d'activité"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form
+msgid "Required Category"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_category_id_required
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_category_id_required
+msgid "Required Category field in Helpdesk portal"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form
+msgid "Required Team"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_team_id_required
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_team_id_required
+msgid "Required Team field in Helpdesk portal"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_user_id
+msgid "Responsible User"
+msgstr "Responsable"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#, python-format
+msgid "Search in All"
+msgstr "Chercher dans Tout"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#, python-format
+msgid "Search in Number"
+msgstr "Chercher dans le Numéro"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#, python-format
+msgid "Search in Title"
+msgstr "Chercher dans le Titre"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_token
+msgid "Security Token"
+msgstr "Jeton de sécurité"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_select_team
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_select_team
+msgid "Select team in Helpdesk portal"
+msgstr "Sélection de l'équipe dans le portail d'assistance"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket
+msgid "Send a new ticket"
+msgstr "Envoyer un nouveau ticket"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__sequence
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__sequence
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__sequence
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__sequence
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__sequence
+msgid "Sequence"
+msgstr "Séquence"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.action_helpdesk_mgmt_config_settings
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_config_settings_menu
+msgid "Settings"
+msgstr "Paramètres"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.server,name:helpdesk_mgmt.model_helpdesk_ticket_action_share
+msgid "Share"
+msgstr "Partager"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Show all records which has next action date is before today"
+msgstr ""
+"Afficher tous les enregistrements dont la prochaine date d'action est "
+"antérieure à aujourd'hui"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__show_in_portal
+msgid "Show in portal form"
+msgstr "Afficher dans le formulaire portail"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form
+msgid "Show teams form"
+msgstr "Afficher le sélecteur d'équipe"
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_1
+msgid "Software"
+msgstr "Logiciel"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__stage_id
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+#, python-format
+msgid "Stage"
+msgstr "Étape"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__name
+msgid "Stage Name"
+msgstr "Nom de l'étape"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_stage_action
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_stage_menu
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_category_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_channel_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_form
+msgid "Stages"
+msgstr "Étapes"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_state
+msgid ""
+"Status based on activities\n"
+"Overdue: Due date is already passed\n"
+"Today: Activity date is today\n"
+"Planned: Future activities."
+msgstr ""
+"Statut basé sur les activités\\n\n"
+"En retard : La date d'échéance est déjà dépassée\\n\n"
+"Aujourd'hui : L'activité est planifiée pour aujourd'hui\\n\n"
+"Planifiées : activités futures."
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket
+msgid "Subject"
+msgstr "Objet"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket
+msgid "Submit Ticket"
+msgstr "Envoyer ticket"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Tag"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__tag_ids
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_form
+msgid "Tags"
+msgstr "Mot clé"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__team_id
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket
+msgid "Team"
+msgstr "Équipe"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__user_id
+msgid "Team Leader"
+msgstr "Chef d'équipe"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Team Members"
+msgstr "Membres de l'équipe"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_team_action
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_team_menu
+msgid "Teams"
+msgstr "Les équipes"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id
+msgid ""
+"The email address associated with                                this "
+"channel. New emails received will                                "
+"automatically create new tickets assigned                                to "
+"the channel."
+msgstr ""
+"L'adresse mail associée à                                cette équipe de "
+"vente. Les nouveaux emails reçus vont                               "
+"automatiquement générer de nouvelles opportunités "
+"affiliés                                à l'équipe de vente."
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_model_id
+msgid ""
+"The model (Odoo Document Kind) to which this alias corresponds. Any incoming "
+"email that does not reply to an existing record will cause the creation of a "
+"new record of this model (e.g. a Project Task)"
+msgstr ""
+"Le modèle (sorte de document Odoo) auquel correspond cet alias. Tout les "
+"courriels entrants ne correspondant pas à un enregistrement existant "
+"entraîneront la création d'un nouvel enregistrement de ce modèle (ex. : une "
+"tâche d'un projet)"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_name
+msgid ""
+"The name of the email alias, e.g. 'jobs' if you want to catch emails for "
+"<jobs@example.odoo.com>"
+msgstr ""
+"Le nom de l'alias de messagerie, par exemple 'jobs' pour relever les e-mails "
+"de <jobs@example.odoo.com>\""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_user_id
+msgid ""
+"The owner of records created upon receiving emails on this alias. If this "
+"field is not set the system will attempt to find the right owner based on "
+"the sender (From) address, or will use the Administrator account if no "
+"system user is found for that address."
+msgstr ""
+"Le propriétaire d'enregistrements créés lors de la réception de courriel sur "
+"cet alias. Si ce champ n'est pas renseigné, le système essaiera de trouver "
+"le propriétaire approprié à partir de l'adresse de l'expéditeur (De) ou "
+"utilisera le compte Administrateur si aucun utilisateur du système n'est "
+"trouvé pour cette adresse."
+
+#. module: helpdesk_mgmt
+#: model:mail.template,subject:helpdesk_mgmt.closed_ticket_template
+msgid "The ticket {{object.number}} has been closed."
+msgstr "Le ticket {{object.number}} a été fermé."
+
+#. module: helpdesk_mgmt
+#: model:mail.template,subject:helpdesk_mgmt.changed_stage_template
+msgid "The ticket {{object.number}} stage has changed."
+msgstr "L'étape du ticket {{object.number}} a été modifiée."
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__fold
+msgid ""
+"This stage is folded in the kanban view when there are no records in that "
+"stage to display."
+msgstr "Cette étape est repliée dans la vue kanban."
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Ticket"
+msgstr "Ticket"
+
+#. module: helpdesk_mgmt
+#: model:mail.template,name:helpdesk_mgmt.assignment_email_template
+msgid "Ticket Assignment"
+msgstr "Affectation de ticket"
+
+#. module: helpdesk_mgmt
+#: model:mail.message.subtype,name:helpdesk_mgmt.hlp_tck_created
+msgid "Ticket Created"
+msgstr "Ticket créé"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search
+msgid "Ticket Stage Search"
+msgstr "Recherche d'étapes de ticket"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_search
+msgid "Ticket Tag Search"
+msgstr "Recherche de mots clés de ticket"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_tag_action
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_tag_menu
+msgid "Ticket Tags"
+msgstr "Mots clés de ticket"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_active_count
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_active_count
+msgid "Ticket active count"
+msgstr "Nombre de tickets actifs"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_count
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_count
+msgid "Ticket count"
+msgstr "Nombre de tickets"
+
+#. module: helpdesk_mgmt
+#: model:mail.message.subtype,description:helpdesk_mgmt.hlp_tck_created
+msgid "Ticket created"
+msgstr "Ticket créé"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__number
+msgid "Ticket number"
+msgstr "Numéro de ticket"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_action
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__ticket_ids
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_count_string
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_count_string
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_menu
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_reporting_analysis
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_layout
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_home
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets
+msgid "Tickets"
+msgstr "Tickets"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__name
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+#, python-format
+msgid "Title"
+msgstr "Intitulé"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view
+msgid "To Do"
+msgstr "À faire"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Today Activities"
+msgstr "Activités du Jour"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view
+msgid "Toggle dropdown"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_decoration
+msgid "Type of the exception activity on record."
+msgstr "Type d'activité d'exception enregistrée."
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Unassigned"
+msgstr "Non attribué"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree
+msgid "Unassigned tickets"
+msgstr "Tickets non affectés"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__unattended
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__unattended
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Unattended"
+msgstr "Non suivi"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree
+msgid "Unattended tickets"
+msgstr "Tickets non suivis"
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_res_users
+#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search
+msgid "User"
+msgstr "Utilisateur"
+
+#. module: helpdesk_mgmt
+#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user_own
+msgid "User: Personal tickets"
+msgstr "Utilisateur: tickets personnels"
+
+#. module: helpdesk_mgmt
+#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user_team
+msgid "User: Team tickets"
+msgstr "Utilisateur : Tickets de l'équipe"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__user_ids
+msgid "Users"
+msgstr "Utilisateurs"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__3
+msgid "Very High"
+msgstr "Très haute"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids
+msgid "Website Messages"
+msgstr "Messages du sites web"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids
+msgid "Website communication history"
+msgstr "Historique de la communication du site web"
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_2
+msgid "Wifi"
+msgstr "Wifi"
+
+#. module: helpdesk_mgmt
+#: model:mail.template,subject:helpdesk_mgmt.assignment_email_template
+msgid ""
+"{{object.company_id.name}} Ticket Assignment (Ref {{object.number or 'n/"
+"a' }})"
+msgstr ""
+"{{object.company_id.name}} Affectation ticket (Ref {{object.number or 'n/"
+"a' }})"
+
+#~ msgid "SMS Delivery error"
+#~ msgstr "Erreur d'envoi de SMS"
+
+#~ msgid "Number of messages which requires an action"
+#~ msgstr "Nombre de messages qui nécessitent une action"
+
+#~ msgid "List of cc from incoming emails."
+#~ msgstr "Liste des cc des e-mails entrants."
+
+#~ msgid "Number of unread messages"
+#~ msgstr "Nombre de messages non lus"
+
+#~ msgid "Unread Messages"
+#~ msgstr "Messages non-lus"
+
+#~ msgid "Unread Messages Counter"
+#~ msgstr "Compteur de messages non-lus"
+
+#~ msgid ""
+#~ "<br/>\n"
+#~ "                                    <b>Category:</b>"
+#~ msgstr ""
+#~ "<br/>\n"
+#~ "                                    <b>Catégorie:</b>"
+
+#~ msgid ""
+#~ "<br/>\n"
+#~ "                                    <b>Stage:</b>"
+#~ msgstr ""
+#~ "<br/>\n"
+#~ "                                    <b>Étape:</b>"
+
+#~ msgid "History"
+#~ msgstr "Historique"
+
+#~ msgid "There are no tickets in your account."
+#~ msgstr "Il n'y a pas de tickets à votre compte."
+
+#~ msgid ""
+#~ "${object.company_id.name} Ticket Assignment (Ref ${object.number or 'n/"
+#~ "a' })"
+#~ msgstr ""
+#~ "${object.company_id.name} Attribution de ticket (Ref ${object.number or "
+#~ "'n/a' })"
+
+#~ msgid ""
+#~ "<?xml version=\"1.0\"?>\n"
+#~ "<data><p>Hello ${object.user_id.name},</p>\n"
+#~ "                <p>The ticket ${object.number} has been assigned to you.</"
+#~ "p>\n"
+#~ "            </data>"
+#~ msgstr ""
+#~ "<?xml version=\"1.0\"?>\n"
+#~ "<data><p>Bonjour ${object.user_id.name},</p>\n"
+#~ "                <p>Le ticket ${object.number} vous a été attribué.</p>\n"
+#~ "            </data>"
+
+#~ msgid ""
+#~ "<html>\n"
+#~ "                <head></head>\n"
+#~ "                <body style=\"margin: 0; padding: 0;\">\n"
+#~ "                <table border=\"0\" width=\"100%\" cellpadding=\"0\" "
+#~ "bgcolor=\"#ededed\" style=\"padding: 20px; background-color: #ededed; "
+#~ "border-collapse:separate;\">\n"
+#~ "                    <tbody>\n"
+#~ "                      <!-- HEADER -->\n"
+#~ "                      <tr>\n"
+#~ "                        <td align=\"center\" style=\"min-width: 590px;"
+#~ "\">\n"
+#~ "                          <table width=\"590\" border=\"0\" cellpadding="
+#~ "\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+#~ "rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+#~ "                            <tr>\n"
+#~ "                              <td valign=\"middle\" align=\"right\">\n"
+#~ "                                <img src=\"/logo.png?company=${object."
+#~ "company_id}\" style=\"padding: 0px; margin: 0px; height: auto; width: "
+#~ "80px;\" alt=\"${object.company_id.name}\">\n"
+#~ "                              </td>\n"
+#~ "                            </tr>\n"
+#~ "                          </table>\n"
+#~ "                        </td>\n"
+#~ "                      </tr>\n"
+#~ "                      <!-- CONTENT -->\n"
+#~ "                      <tr>\n"
+#~ "                        <td align=\"center\" style=\"min-width: 590px;"
+#~ "\">\n"
+#~ "                          <table width=\"590\" border=\"0\" cellpadding="
+#~ "\"0\" bgcolor=\"#ffffff\" style=\"min-width: 590px; background-color: "
+#~ "rgb(255, 255, 255); padding: 20px; border-collapse:separate;\">\n"
+#~ "                            <tbody>\n"
+#~ "                              <td valign=\"top\" style=\"font-family:"
+#~ "Arial,Helvetica,sans-serif; color: #555; font-size: 14px;\">\n"
+#~ "                                <p>Hello ${object.user_id.name},</p>\n"
+#~ "                                <p>The ticket ${object.number} has been "
+#~ "closed.</p>\n"
+#~ "                              </td>\n"
+#~ "                            </tbody>\n"
+#~ "                          </table>\n"
+#~ "                        </td>\n"
+#~ "                      </tr>\n"
+#~ "                      <!-- FOOTER -->\n"
+#~ "                      <tr>\n"
+#~ "                        <td align=\"center\" style=\"min-width: 590px;"
+#~ "\">\n"
+#~ "                          <table width=\"590\" border=\"0\" cellpadding="
+#~ "\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+#~ "rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+#~ "                            <tr>\n"
+#~ "                              <td valign=\"middle\" align=\"left\" style="
+#~ "\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;"
+#~ "\">\n"
+#~ "                                ${object.company_id.phone}\n"
+#~ "                              </td>\n"
+#~ "                              <td valign=\"middle\" align=\"left\" style="
+#~ "\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;"
+#~ "\">\n"
+#~ "                                ${object.company_id.email}\n"
+#~ "                              </td>\n"
+#~ "                              <td valign=\"middle\" align=\"left\" style="
+#~ "\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;"
+#~ "\">\n"
+#~ "                                ${object.company_id.website}\n"
+#~ "                              </td>\n"
+#~ "                            </tr>\n"
+#~ "                          </table>\n"
+#~ "                        </td>\n"
+#~ "                      </tr>\n"
+#~ "                    </tbody>\n"
+#~ "                </table>\n"
+#~ "                </body>\n"
+#~ "                </html>\n"
+#~ "            "
+#~ msgstr ""
+#~ "<html>\n"
+#~ "                <head></head>\n"
+#~ "                <body style=\"margin: 0; padding: 0;\">\n"
+#~ "                <table border=\"0\" width=\"100%\" cellpadding=\"0\" "
+#~ "bgcolor=\"#ededed\" style=\"padding: 20px; background-color: #ededed; "
+#~ "border-collapse:separate;\">\n"
+#~ "                    <tbody>\n"
+#~ "                      <!-- HEADER -->\n"
+#~ "                      <tr>\n"
+#~ "                        <td align=\"center\" style=\"min-width: 590px;"
+#~ "\">\n"
+#~ "                          <table width=\"590\" border=\"0\" cellpadding="
+#~ "\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+#~ "rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+#~ "                            <tr>\n"
+#~ "                              <td valign=\"middle\" align=\"right\">\n"
+#~ "                                <img src=\"/logo.png?company=${object."
+#~ "company_id}\" style=\"padding: 0px; margin: 0px; height: auto; width: "
+#~ "80px;\" alt=\"${object.company_id.name}\">\n"
+#~ "                              </td>\n"
+#~ "                            </tr>\n"
+#~ "                          </table>\n"
+#~ "                        </td>\n"
+#~ "                      </tr>\n"
+#~ "                      <!-- CONTENT -->\n"
+#~ "                      <tr>\n"
+#~ "                        <td align=\"center\" style=\"min-width: 590px;"
+#~ "\">\n"
+#~ "                          <table width=\"590\" border=\"0\" cellpadding="
+#~ "\"0\" bgcolor=\"#ffffff\" style=\"min-width: 590px; background-color: "
+#~ "rgb(255, 255, 255); padding: 20px; border-collapse:separate;\">\n"
+#~ "                            <tbody>\n"
+#~ "                              <td valign=\"top\" style=\"font-family:"
+#~ "Arial,Helvetica,sans-serif; color: #555; font-size: 14px;\">\n"
+#~ "                                <p>Bonjour ${object.user_id.name},</p>\n"
+#~ "                                <p>Le ticket ${object.number} a été fermé."
+#~ "</p>\n"
+#~ "                              </td>\n"
+#~ "                            </tbody>\n"
+#~ "                          </table>\n"
+#~ "                        </td>\n"
+#~ "                      </tr>\n"
+#~ "                      <!-- FOOTER -->\n"
+#~ "                      <tr>\n"
+#~ "                        <td align=\"center\" style=\"min-width: 590px;"
+#~ "\">\n"
+#~ "                          <table width=\"590\" border=\"0\" cellpadding="
+#~ "\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+#~ "rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+#~ "                            <tr>\n"
+#~ "                              <td valign=\"middle\" align=\"left\" style="
+#~ "\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;"
+#~ "\">\n"
+#~ "                                ${object.company_id.phone}\n"
+#~ "                              </td>\n"
+#~ "                              <td valign=\"middle\" align=\"left\" style="
+#~ "\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;"
+#~ "\">\n"
+#~ "                                ${object.company_id.email}\n"
+#~ "                              </td>\n"
+#~ "                              <td valign=\"middle\" align=\"left\" style="
+#~ "\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;"
+#~ "\">\n"
+#~ "                                ${object.company_id.website}\n"
+#~ "                              </td>\n"
+#~ "                            </tr>\n"
+#~ "                          </table>\n"
+#~ "                        </td>\n"
+#~ "                      </tr>\n"
+#~ "                    </tbody>\n"
+#~ "                </table>\n"
+#~ "                </body>\n"
+#~ "                </html>\n"
+#~ "            "
+
+#~ msgid ""
+#~ "<html>\n"
+#~ "                <head></head>\n"
+#~ "                <body style=\"margin: 0; padding: 0;\">\n"
+#~ "                <table border=\"0\" width=\"100%\" cellpadding=\"0\" "
+#~ "bgcolor=\"#ededed\" style=\"padding: 20px; background-color: #ededed; "
+#~ "border-collapse:separate;\">\n"
+#~ "                    <tbody>\n"
+#~ "                      <!-- HEADER -->\n"
+#~ "                      <tr>\n"
+#~ "                        <td align=\"center\" style=\"min-width: 590px;"
+#~ "\">\n"
+#~ "                          <table width=\"590\" border=\"0\" cellpadding="
+#~ "\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+#~ "rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+#~ "                            <tr>\n"
+#~ "                              <td valign=\"middle\" align=\"right\">\n"
+#~ "                                <img src=\"/logo.png?company=${object."
+#~ "company_id}\" style=\"padding: 0px; margin: 0px; height: auto; width: "
+#~ "80px;\">\n"
+#~ "                              </td>\n"
+#~ "                            </tr>\n"
+#~ "                          </table>\n"
+#~ "                        </td>\n"
+#~ "                      </tr>\n"
+#~ "                      <!-- CONTENT -->\n"
+#~ "                      <tr>\n"
+#~ "                        <td align=\"center\" style=\"min-width: 590px;"
+#~ "\">\n"
+#~ "                          <table width=\"590\" border=\"0\" cellpadding="
+#~ "\"0\" bgcolor=\"#ffffff\" style=\"min-width: 590px; background-color: "
+#~ "rgb(255, 255, 255); padding: 20px; border-collapse:separate;\">\n"
+#~ "                            <tbody>\n"
+#~ "                              <td valign=\"top\" style=\"font-family:"
+#~ "Arial,Helvetica,sans-serif; color: #555; font-size: 14px;\">\n"
+#~ "                                <p>Hello ${object.user_id.name},</p>\n"
+#~ "                                <p>The ticket ${object.number} stage has "
+#~ "changed to ${object.stage_id.name}.</p>\n"
+#~ "                              </td>\n"
+#~ "                            </tbody>\n"
+#~ "                          </table>\n"
+#~ "                        </td>\n"
+#~ "                      </tr>\n"
+#~ "                      <!-- FOOTER -->\n"
+#~ "                      <tr>\n"
+#~ "                        <td align=\"center\" style=\"min-width: 590px;"
+#~ "\">\n"
+#~ "                          <table width=\"590\" border=\"0\" cellpadding="
+#~ "\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+#~ "rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+#~ "                            <tr>\n"
+#~ "                              <td valign=\"middle\" align=\"left\" style="
+#~ "\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;"
+#~ "\">\n"
+#~ "                                ${object.company_id.phone}\n"
+#~ "                              </td>\n"
+#~ "                              <td valign=\"middle\" align=\"left\" style="
+#~ "\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;"
+#~ "\">\n"
+#~ "                                ${object.company_id.email}\n"
+#~ "                              </td>\n"
+#~ "                              <td valign=\"middle\" align=\"left\" style="
+#~ "\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;"
+#~ "\">\n"
+#~ "                                ${object.company_id.website}\n"
+#~ "                              </td>\n"
+#~ "                            </tr>\n"
+#~ "                          </table>\n"
+#~ "                        </td>\n"
+#~ "                      </tr>\n"
+#~ "                    </tbody>\n"
+#~ "                </table>\n"
+#~ "                </body>\n"
+#~ "                </html>\n"
+#~ "            \n"
+#~ "            "
+#~ msgstr ""
+#~ "<html>\n"
+#~ "                <head></head>\n"
+#~ "                <body style=\"margin : 0 ; padding : 0 ;\">\n"
+#~ "                <table border=\"0\" width=\"100%\" cellpadding=\"0\" "
+#~ "bgcolor=\"#ededed\" style=\"padding : 20px ; background-color : #ededed ; "
+#~ "border-collapse :separate ;\">\n"
+#~ "                    <tbody>\n"
+#~ "                      < !-- HEADER -->\n"
+#~ "                      <tr>\n"
+#~ "                        <td align=\"center\" style=\"min-width : 590px ;"
+#~ "\">\n"
+#~ "                          <table width=\"590\" border=\"0\" cellpadding="
+#~ "\"0\" bgcolor=\"#875A7B\" style=\"min-width : 590px ; background-color : "
+#~ "rgb(135,90,123) ; padding : 20px ; border-collapse :separate ;\">\n"
+#~ "                            <tr>\n"
+#~ "                              <td valign=\"middle\" align=\"right\">\n"
+#~ "                                <img src=\"/logo.png ?company=${object."
+#~ "company_id}\" style=\"padding : 0px ; margin : 0px ; height : auto ; "
+#~ "width : 80px ;\">\n"
+#~ "                              </td>\n"
+#~ "                            </tr>\n"
+#~ "                          </table>\n"
+#~ "                        </td>\n"
+#~ "                      </tr>\n"
+#~ "                      < !-- CONTENT -->\n"
+#~ "                      <tr>\n"
+#~ "                        <td align=\"center\" style=\"min-width : 590px ;"
+#~ "\">\n"
+#~ "                          <table width=\"590\" border=\"0\" cellpadding="
+#~ "\"0\" bgcolor=\"#ffffff\" style=\"min-width : 590px ; background-color : "
+#~ "rgb(255, 255, 255) ; padding : 20px ; border-collapse :separate ;\">\n"
+#~ "                            <tbody>\n"
+#~ "                              <td valign=\"top\" style=\"font-family :"
+#~ "Arial,Helvetica,sans-serif ; color : #555 ; font-size : 14px ;\">\n"
+#~ "                                <p>Bonjour ${object.user_id.name},</p>\n"
+#~ "                                <p>Le ticket ${object.number} vient de "
+#~ "passer à l'étape ${object.stage_id.name}.</p>\n"
+#~ "                              </td>\n"
+#~ "                            </tbody>\n"
+#~ "                          </table>\n"
+#~ "                        </td>\n"
+#~ "                      </tr>\n"
+#~ "                      < !-- FOOTER -->\n"
+#~ "                      <tr>\n"
+#~ "                        <td align=\"center\" style=\"min-width : 590px ;"
+#~ "\">\n"
+#~ "                          <table width=\"590\" border=\"0\" cellpadding="
+#~ "\"0\" bgcolor=\"#875A7B\" style=\"min-width : 590px ; background-color : "
+#~ "rgb(135,90,123) ; padding : 20px ; border-collapse :separate ;\">\n"
+#~ "                            <tr>\n"
+#~ "                              <td valign=\"middle\" align=\"left\" style="
+#~ "\"color : #fff ; padding-top : 10px ; padding-bottom : 10px ; font-size : "
+#~ "12px ;\">\n"
+#~ "                                ${object.company_id.phone}\n"
+#~ "                              </td>\n"
+#~ "                              <td valign=\"middle\" align=\"left\" style="
+#~ "\"color : #fff ; padding-top : 10px ; padding-bottom : 10px ; font-size : "
+#~ "12px ;\">\n"
+#~ "                                ${object.company_id.email}\n"
+#~ "                              </td>\n"
+#~ "                              <td valign=\"middle\" align=\"left\" style="
+#~ "\"color : #fff ; padding-top : 10px ; padding-bottom : 10px ; font-size : "
+#~ "12px ;\">\n"
+#~ "                                ${object.company_id.website}\n"
+#~ "                              </td>\n"
+#~ "                            </tr>\n"
+#~ "                          </table>\n"
+#~ "                        </td>\n"
+#~ "                      </tr>\n"
+#~ "                    </tbody>\n"
+#~ "                </table>\n"
+#~ "                </body>\n"
+#~ "                </html>\n"
+#~ "            \n"
+#~ "            "
+
+#~ msgid "Followers (Channels)"
+#~ msgstr "Abonnés (Canaux)"
+
+#~ msgid "The ticket ${object.number} has been closed."
+#~ msgstr "Le ticket ${object.number} a été fermé."
+
+#~ msgid "The ticket ${object.number} stage has changed."
+#~ msgstr "L'étape du ticket ${object.number} a changé."
+
+#~ msgid "Ticket Stages"
+#~ msgstr "Étapes de ticket"
+
+#~ msgid "Todo tickets"
+#~ msgstr "Tickets à faire"
diff --git a/helpdesk_mgmt/i18n/helpdesk_mgmt.pot b/helpdesk_mgmt/i18n/helpdesk_mgmt.pot
new file mode 100644
index 0000000000..6bbbe02b8a
--- /dev/null
+++ b/helpdesk_mgmt/i18n/helpdesk_mgmt.pot
@@ -0,0 +1,1577 @@
+# Translation of Odoo Server.
+# This file contains the translation of the following modules:
+# 	* helpdesk_mgmt
+#
+msgid ""
+msgstr ""
+"Project-Id-Version: Odoo Server 16.0\n"
+"Report-Msgid-Bugs-To: \n"
+"POT-Creation-Date: 2024-04-17 06:46+0000\n"
+"PO-Revision-Date: 2024-04-17 06:46+0000\n"
+"Last-Translator: \n"
+"Language-Team: \n"
+"MIME-Version: 1.0\n"
+"Content-Type: text/plain; charset=UTF-8\n"
+"Content-Transfer-Encoding: \n"
+"Plural-Forms: \n"
+
+#. module: helpdesk_mgmt
+#. openerp-web
+#: code:addons/helpdesk_mgmt/static/src/js/new_ticket.js:0
+#, python-format
+msgid "%s file exceed the maximum file size of %s."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+msgid "<em class=\"font-weight-normal text-muted\">Tickets in category:</em>"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+msgid "<em class=\"font-weight-normal text-muted\">Tickets in stage:</em>"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:mail.template,body_html:helpdesk_mgmt.assignment_email_template
+msgid ""
+"<p>Hello <t t-out=\"object.user_id.name\"></t>,</p>\n"
+"                <p>The ticket <t t-out=\"object.number\"></t> has been assigned to you.</p>\n"
+"            "
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<small class=\"text-right\">Stage:</small>"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view
+msgid "<span>View</span>"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong class=\"d-block mb-2\">Attachments</strong>"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Assignee</strong>"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Category:</strong>"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Close Date:</strong>"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Customer</strong>"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Date:</strong>"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Description</strong>"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Last Stage Update:</strong>"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Message and communication history</strong>"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:mail.template,body_html:helpdesk_mgmt.closed_ticket_template
+msgid ""
+"<table border=\"0\" width=\"100%\" cellpadding=\"0\" bgcolor=\"#ededed\" style=\"padding: 20px; background-color: #ededed; border-collapse:separate;\">\n"
+"                    <tbody>\n"
+"                      <!-- HEADER -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding=\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+"                            <tr>\n"
+"                              <td valign=\"middle\" align=\"right\">\n"
+"                                <img t-att-src=\"'/logo.png?company=%s' % object.company_id.id\" style=\"padding: 0px; margin: 0px; height: auto; width: 80px;\" t-att-alt=\"'%s' % object.company_id.name\">\n"
+"                              </td>\n"
+"                            </tr>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                      <!-- CONTENT -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding=\"0\" bgcolor=\"#ffffff\" style=\"min-width: 590px; background-color: rgb(255, 255, 255); padding: 20px; border-collapse:separate;\">\n"
+"                            <tbody>\n"
+"                              <td valign=\"top\" style=\"font-family:Arial,Helvetica,sans-serif; color: #555; font-size: 14px;\">\n"
+"                                <p>Hello <t t-out=\"object.user_id.name\"></t>,</p>\n"
+"                                <p>The ticket \"<t t-out=\"object.display_name\"></t>\" has been closed.</p>\n"
+"                              </td>\n"
+"                            </tbody>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                      <!-- FOOTER -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding=\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+"                            <tr>\n"
+"                              <td valign=\"middle\" align=\"left\" style=\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.phone\"></t>\n"
+"                              </td>\n"
+"                              <td valign=\"middle\" align=\"left\" style=\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.email\"></t>\n"
+"                              </td>\n"
+"                              <td valign=\"middle\" align=\"left\" style=\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.website\"></t>\n"
+"                              </td>\n"
+"                            </tr>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                    </tbody>\n"
+"                </table>\n"
+"            "
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:mail.template,body_html:helpdesk_mgmt.changed_stage_template
+msgid ""
+"<table border=\"0\" width=\"100%\" cellpadding=\"0\" bgcolor=\"#ededed\" style=\"padding: 20px; background-color: #ededed; border-collapse:separate;\">\n"
+"                    <tbody>\n"
+"                      <!-- HEADER -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding=\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+"                            <tr>\n"
+"                              <td valign=\"middle\" align=\"right\">\n"
+"                                <img t-att-src=\"'/logo.png?company=%s' % object.company_id.id\" style=\"padding: 0px; margin: 0px; height: auto; width: 80px;\" t-att-alt=\"'%s' % object.company_id.name\">\n"
+"                              </td>\n"
+"                            </tr>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                      <!-- CONTENT -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding=\"0\" bgcolor=\"#ffffff\" style=\"min-width: 590px; background-color: rgb(255, 255, 255); padding: 20px; border-collapse:separate;\">\n"
+"                            <tbody>\n"
+"                              <td valign=\"top\" style=\"font-family:Arial,Helvetica,sans-serif; color: #555; font-size: 14px;\">\n"
+"                                <p>Hello <t t-out=\"object.user_id.name\"></t>,</p>\n"
+"                                <p>The ticket \"<t t-out=\"object.display_name\"></t>\" stage has changed to <t t-out=\"object.stage_id.name\"></t>.</p>\n"
+"                              </td>\n"
+"                            </tbody>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                      <!-- FOOTER -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding=\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+"                            <tr>\n"
+"                              <td valign=\"middle\" align=\"left\" style=\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.phone\"></t>\n"
+"                              </td>\n"
+"                              <td valign=\"middle\" align=\"left\" style=\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.email\"></t>\n"
+"                              </td>\n"
+"                              <td valign=\"middle\" align=\"left\" style=\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.website\"></t>\n"
+"                              </td>\n"
+"                            </tr>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                    </tbody>\n"
+"                </table>\n"
+"            "
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_defaults
+msgid ""
+"A Python dictionary that will be evaluated to provide default values when "
+"creating new records for this alias."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Accept Emails From"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_warning
+msgid "Access warning"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_needaction
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction
+msgid "Action Needed"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__active
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__active
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__active
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__active
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__active
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__active
+msgid "Active"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree
+msgid "Active tickets"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_ids
+msgid "Activities"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_decoration
+msgid "Activity Exception Decoration"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_state
+msgid "Activity State"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_type_icon
+msgid "Activity Type Icon"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket
+msgid "Add Attachments"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_contact
+msgid "Alias Contact Security"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_name
+msgid "Alias Name"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_domain
+msgid "Alias domain"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_model_id
+msgid "Aliased Model"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view
+#, python-format
+msgid "All"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__show_in_portal
+msgid "Allow to select this team when creating a new ticket in the portal."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_category_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_channel_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search
+msgid "Archived"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Assign to"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form
+msgid "Assign to me"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__assigned_date
+msgid "Assigned Date"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__user_id
+msgid "Assigned user"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_attachment_count
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_attachment_count
+msgid "Attachment Count"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Avatar"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_awaiting
+msgid "Awaiting"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__blocked
+msgid "Blocked"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+msgid "By"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_cancelled
+msgid "Cancelled"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_category_action
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_category_menu
+msgid "Categories"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__category_id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__category_ids
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+#, python-format
+msgid "Category"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__channel_id
+msgid "Channel"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__channel_id
+msgid ""
+"Channel indicates where the source of a ticketcomes from (it could be a "
+"phone call, an email...)"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_channel_action
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_channel_menu
+msgid "Channels"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+msgid "Close Date"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__close_from_portal
+msgid "Close From Portal"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__closed
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__closed
+msgid "Closed"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__closed_date
+msgid "Closed Date"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__color
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__color
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__color
+msgid "Color Index"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_res_company
+msgid "Companies"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__company_id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__company_id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__company_id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__company_id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__company_id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__company_id
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search
+msgid "Company"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_res_config_settings
+msgid "Config Settings"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_config_main_menu
+msgid "Configuration"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Configure domain name"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_res_partner
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_id
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "Contact"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+msgid "Create Date"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__create_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__create_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__create_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__create_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__create_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__create_uid
+msgid "Created by"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__create_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__create_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__create_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__create_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__create_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__create_date
+msgid "Created on"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+msgid "Current stage of the ticket"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "Current stage of this ticket"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_bounced_content
+msgid "Custom Bounced Message"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0
+#, python-format
+msgid "Customer"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0
+#, python-format
+msgid "Customer Email"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__access_url
+msgid "Customer Portal URL"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_dashboard_action
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_dashboard_menu
+msgid "Dashboard"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__normal
+msgid "Default"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_defaults
+msgid "Default Values"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_kanban
+msgid "Delete"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__description
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__description
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form
+msgid "Description"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__display_name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__display_name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__display_name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__display_name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__display_name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__display_name
+msgid "Display Name"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__close_from_portal
+msgid ""
+"Display button in portal ticket form to allow closing ticket with this stage"
+" as target."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_done
+msgid "Done"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_kanban
+msgid "Dropdown menu"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.server,name:helpdesk_mgmt.action_duplicate_ticket
+msgid "Duplicate"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_kanban
+msgid "Edit"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_email
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id
+msgid "Email"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Email Alias"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__mail_template_id
+msgid "Email Template"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__email_cc
+msgid "Email cc"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#. openerp-web
+#: code:addons/helpdesk_mgmt/static/src/js/new_ticket.js:0
+#, python-format
+msgid "File upload"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__fold
+msgid "Folded in Kanban"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid ""
+"Follow this salesteam to automatically track the events associated to users "
+"of this team."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_follower_ids
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_follower_ids
+msgid "Followers"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_partner_ids
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_partner_ids
+msgid "Followers (Partners)"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_type_icon
+msgid "Font awesome icon e.g. fa-tasks"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Future Activities"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__sequence
+msgid "Gives the sequence order when displaying a list of tickets."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Group By"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__has_message
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__has_message
+msgid "Has Message"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.module.category,name:helpdesk_mgmt.module_helpdesk_category
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_main_menu
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form
+msgid "Helpdesk"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search
+msgid "Helpdesk Category Search"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:mail.template,name:helpdesk_mgmt.changed_stage_template
+msgid "Helpdesk Changed Stage notification Email"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:mail.template,name:helpdesk_mgmt.closed_ticket_template
+msgid "Helpdesk Closed Ticket Notification Email"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_manager
+msgid "Helpdesk Manager"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_team_ids
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Helpdesk Team"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search
+msgid "Helpdesk Team Search"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Helpdesk Team name..."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__team_ids
+msgid "Helpdesk Teams"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.action_helpdesk_ticket_kanban_from_dashboard
+#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form
+msgid "Helpdesk Ticket"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_category
+msgid "Helpdesk Ticket Category"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_channel
+msgid "Helpdesk Ticket Channel"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:mail.message.subtype,name:helpdesk_mgmt.hlp_tck_team_created
+msgid "Helpdesk Ticket Created"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_stage
+msgid "Helpdesk Ticket Stage"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_tag
+msgid "Helpdesk Ticket Tag"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_team
+msgid "Helpdesk Ticket Team"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.module.category,description:helpdesk_mgmt.module_helpdesk_category
+msgid "Helps you handle your helpdesk security."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__2
+msgid "High"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "High Priority"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__id
+msgid "ID"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_thread_id
+msgid ""
+"ID of the parent record holding the alias (example: project holding the task"
+" creation alias)"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_icon
+msgid "Icon"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_icon
+msgid "Icon to indicate an exception activity."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_needaction
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction
+msgid "If checked, new messages require your attention."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_has_error
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error
+msgid "If checked, some messages have a delivery error."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__mail_template_id
+msgid ""
+"If set an email will be sent to the customer when the ticketreaches this "
+"step."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_bounced_content
+msgid ""
+"If set, this content will automatically be sent out to unauthorized users "
+"instead of the default message."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_in_progress
+msgid "In Progress"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_is_follower
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_is_follower
+msgid "Is Follower"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__kanban_state
+msgid "Kanban State"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket____last_update
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category____last_update
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel____last_update
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage____last_update
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag____last_update
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team____last_update
+msgid "Last Modified on"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__last_stage_update
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+#, python-format
+msgid "Last Stage Update"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__write_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__write_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__write_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__write_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__write_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__write_uid
+msgid "Last Updated by"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__write_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__write_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__write_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__write_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__write_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__write_date
+msgid "Last Updated on"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Last Week"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Late Activities"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__0
+msgid "Low"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_main_attachment_id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_main_attachment_id
+msgid "Main Attachment"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__attachment_ids
+msgid "Media Attachments"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__1
+msgid "Medium"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__user_ids
+msgid "Members"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_has_error
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error
+msgid "Message Delivery error"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_ids
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_ids
+msgid "Messages"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "My Activities"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__my_activity_date_deadline
+msgid "My Activity Deadline"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "My Followed Tickets"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "My Tickets"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__name
+msgid "Name"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_new
+msgid "New"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_home
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets
+msgid "New Ticket"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form
+msgid "New ticket form (portal)"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#, python-format
+msgid "Newest"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_date_deadline
+msgid "Next Activity Deadline"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_summary
+msgid "Next Activity Summary"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_type_id
+msgid "Next Activity Type"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0
+#, python-format
+msgid "No Subject"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets
+msgid "No tickets found."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#, python-format
+msgid "None"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+msgid "Number"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_needaction_counter
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction_counter
+msgid "Number of Actions"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_has_error_counter
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error_counter
+msgid "Number of errors"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_needaction_counter
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction_counter
+msgid "Number of messages requiring action"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_has_error_counter
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error_counter
+msgid "Number of messages with delivery error"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count
+msgid "Number of tickets"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_high_priority
+msgid "Number of tickets in high priority"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_unassigned
+msgid "Number of tickets unassigned"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_unattended
+msgid "Number of tickets unattended"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_3
+msgid "Odoo"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Open"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_force_thread_id
+msgid ""
+"Optional ID of a thread (record) to which all incoming messages will be "
+"attached, even if they did not reply to it. If set, this will disable the "
+"creation of new records completely."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form
+msgid "Other Information"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_user_id
+msgid "Owner"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_model_id
+msgid "Parent Model"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_thread_id
+msgid "Parent Record Thread ID"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_model_id
+msgid ""
+"Parent model holding the alias. The model holding the alias reference is not"
+" necessarily the model given by alias_model_id (example: project "
+"(parent_model) and task (model))"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Partner"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_name
+msgid "Partner Name"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_views_pivot
+msgid "Pivot Analysis"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_contact
+msgid ""
+"Policy to post a message on the document using the mailgateway.\n"
+"- everyone: everyone can post\n"
+"- partners: only authenticated partners\n"
+"- followers: only followers of the related document or members of following channels\n"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_url
+msgid "Portal Access URL"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__priority
+msgid "Priority"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree
+msgid "Priority tickets"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__done
+msgid "Ready for next stage"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_force_thread_id
+msgid "Record Thread ID"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_rejected
+msgid "Rejected"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_ids
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_ids
+msgid "Related tickets"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_reporting_action
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_reporting_menu
+msgid "Reporting"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form
+msgid "Required Category"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_category_id_required
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_category_id_required
+msgid "Required Category field in Helpdesk portal"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form
+msgid "Required Team"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_team_id_required
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_team_id_required
+msgid "Required Team field in Helpdesk portal"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_user_id
+msgid "Responsible User"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#, python-format
+msgid "Search in All"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#, python-format
+msgid "Search in Number"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#, python-format
+msgid "Search in Title"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_token
+msgid "Security Token"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_select_team
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_select_team
+msgid "Select team in Helpdesk portal"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket
+msgid "Send a new ticket"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__sequence
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__sequence
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__sequence
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__sequence
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__sequence
+msgid "Sequence"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.action_helpdesk_mgmt_config_settings
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_config_settings_menu
+msgid "Settings"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.server,name:helpdesk_mgmt.model_helpdesk_ticket_action_share
+msgid "Share"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Show all records which has next action date is before today"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__show_in_portal
+msgid "Show in portal form"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form
+msgid "Show teams form"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_1
+msgid "Software"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__stage_id
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+#, python-format
+msgid "Stage"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__name
+msgid "Stage Name"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_stage_action
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_stage_menu
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_category_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_channel_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_form
+msgid "Stages"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_state
+msgid ""
+"Status based on activities\n"
+"Overdue: Due date is already passed\n"
+"Today: Activity date is today\n"
+"Planned: Future activities."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket
+msgid "Subject"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket
+msgid "Submit Ticket"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Tag"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__tag_ids
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_form
+msgid "Tags"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__team_id
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket
+msgid "Team"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__user_id
+msgid "Team Leader"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Team Members"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_team_action
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_team_menu
+msgid "Teams"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id
+msgid ""
+"The email address associated with                                this "
+"channel. New emails received will                                "
+"automatically create new tickets assigned                                to "
+"the channel."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_model_id
+msgid ""
+"The model (Odoo Document Kind) to which this alias corresponds. Any incoming"
+" email that does not reply to an existing record will cause the creation of "
+"a new record of this model (e.g. a Project Task)"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_name
+msgid ""
+"The name of the email alias, e.g. 'jobs' if you want to catch emails for "
+"<jobs@example.odoo.com>"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_user_id
+msgid ""
+"The owner of records created upon receiving emails on this alias. If this "
+"field is not set the system will attempt to find the right owner based on "
+"the sender (From) address, or will use the Administrator account if no "
+"system user is found for that address."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:mail.template,subject:helpdesk_mgmt.closed_ticket_template
+msgid "The ticket {{object.number}} has been closed."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:mail.template,subject:helpdesk_mgmt.changed_stage_template
+msgid "The ticket {{object.number}} stage has changed."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__fold
+msgid ""
+"This stage is folded in the kanban view when there are no records in that "
+"stage to display."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Ticket"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:mail.template,name:helpdesk_mgmt.assignment_email_template
+msgid "Ticket Assignment"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:mail.message.subtype,name:helpdesk_mgmt.hlp_tck_created
+msgid "Ticket Created"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search
+msgid "Ticket Stage Search"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_search
+msgid "Ticket Tag Search"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_tag_action
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_tag_menu
+msgid "Ticket Tags"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_active_count
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_active_count
+msgid "Ticket active count"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_count
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_count
+msgid "Ticket count"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:mail.message.subtype,description:helpdesk_mgmt.hlp_tck_created
+msgid "Ticket created"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__number
+msgid "Ticket number"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_action
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__ticket_ids
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_count_string
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_count_string
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_menu
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_reporting_analysis
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_layout
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_home
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets
+msgid "Tickets"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__name
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+#, python-format
+msgid "Title"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view
+msgid "To Do"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Today Activities"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view
+msgid "Toggle dropdown"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_decoration
+msgid "Type of the exception activity on record."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Unassigned"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree
+msgid "Unassigned tickets"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__unattended
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__unattended
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Unattended"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree
+msgid "Unattended tickets"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_res_users
+#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search
+msgid "User"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user_own
+msgid "User: Personal tickets"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user_team
+msgid "User: Team tickets"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__user_ids
+msgid "Users"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__3
+msgid "Very High"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids
+msgid "Website Messages"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids
+msgid "Website communication history"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_2
+msgid "Wifi"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:mail.template,subject:helpdesk_mgmt.assignment_email_template
+msgid ""
+"{{object.company_id.name}} Ticket Assignment (Ref {{object.number or 'n/a' "
+"}})"
+msgstr ""
diff --git a/helpdesk_mgmt/i18n/hu.po b/helpdesk_mgmt/i18n/hu.po
new file mode 100644
index 0000000000..febb06c5b0
--- /dev/null
+++ b/helpdesk_mgmt/i18n/hu.po
@@ -0,0 +1,1703 @@
+# Translation of Odoo Server.
+# This file contains the translation of the following modules:
+# 	* helpdesk_mgmt
+#
+msgid ""
+msgstr ""
+"Project-Id-Version: Odoo Server 14.0\n"
+"Report-Msgid-Bugs-To: \n"
+"PO-Revision-Date: 2021-08-28 17:00+0000\n"
+"Last-Translator: Tamás Dombos <tdombos@gmail.com>\n"
+"Language-Team: none\n"
+"Language: hu\n"
+"MIME-Version: 1.0\n"
+"Content-Type: text/plain; charset=UTF-8\n"
+"Content-Transfer-Encoding: \n"
+"Plural-Forms: nplurals=2; plural=n != 1;\n"
+"X-Generator: Weblate 4.3.2\n"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+msgid "<em class=\"font-weight-normal text-muted\">Tickets in category:</em>"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+msgid "<em class=\"font-weight-normal text-muted\">Tickets in stage:</em>"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:mail.template,body_html:helpdesk_mgmt.assignment_email_template
+msgid ""
+"<p>Hello <t t-out=\"object.user_id.name\"></t>,</p>\n"
+"                <p>The ticket <t t-out=\"object.number\"></t> has been "
+"assigned to you.</p>\n"
+"            "
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<small class=\"text-right\">Stage:</small>"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view
+msgid "<span>View</span>"
+msgstr "<span>Nézet</span>"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong class=\"d-block mb-2\">Attachments</strong>"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Assignee</strong>"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Category:</strong>"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Close Date:</strong>"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Customer</strong>"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Date:</strong>"
+msgstr "<strong>Dátum:</strong>"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Description</strong>"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Last Stage Update:</strong>"
+msgstr "<strong>Utolsó állapot frissítés:</strong>"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Message and communication history</strong>"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:mail.template,body_html:helpdesk_mgmt.closed_ticket_template
+msgid ""
+"<table border=\"0\" width=\"100%\" cellpadding=\"0\" bgcolor=\"#ededed\" "
+"style=\"padding: 20px; background-color: #ededed; border-collapse:separate;"
+"\">\n"
+"                    <tbody>\n"
+"                      <!-- HEADER -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding="
+"\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+"rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+"                            <tr>\n"
+"                              <td valign=\"middle\" align=\"right\">\n"
+"                                <img t-att-src=\"'/logo.png?company=%s' % "
+"object.company_id.id\" style=\"padding: 0px; margin: 0px; height: auto; "
+"width: 80px;\" t-att-alt=\"'%s' % object.company_id.name\">\n"
+"                              </td>\n"
+"                            </tr>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                      <!-- CONTENT -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding="
+"\"0\" bgcolor=\"#ffffff\" style=\"min-width: 590px; background-color: "
+"rgb(255, 255, 255); padding: 20px; border-collapse:separate;\">\n"
+"                            <tbody>\n"
+"                              <td valign=\"top\" style=\"font-family:Arial,"
+"Helvetica,sans-serif; color: #555; font-size: 14px;\">\n"
+"                                <p>Hello <t t-out=\"object.user_id.name\"></"
+"t>,</p>\n"
+"                                <p>The ticket \"<t t-out=\"object."
+"display_name\"></t>\" has been closed.</p>\n"
+"                              </td>\n"
+"                            </tbody>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                      <!-- FOOTER -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding="
+"\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+"rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+"                            <tr>\n"
+"                              <td valign=\"middle\" align=\"left\" style="
+"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.phone\"></t>\n"
+"                              </td>\n"
+"                              <td valign=\"middle\" align=\"left\" style="
+"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.email\"></t>\n"
+"                              </td>\n"
+"                              <td valign=\"middle\" align=\"left\" style="
+"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.website\"></t>\n"
+"                              </td>\n"
+"                            </tr>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                    </tbody>\n"
+"                </table>\n"
+"            "
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:mail.template,body_html:helpdesk_mgmt.changed_stage_template
+msgid ""
+"<table border=\"0\" width=\"100%\" cellpadding=\"0\" bgcolor=\"#ededed\" "
+"style=\"padding: 20px; background-color: #ededed; border-collapse:separate;"
+"\">\n"
+"                    <tbody>\n"
+"                      <!-- HEADER -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding="
+"\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+"rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+"                            <tr>\n"
+"                              <td valign=\"middle\" align=\"right\">\n"
+"                                <img t-att-src=\"'/logo.png?company=%s' % "
+"object.company_id.id\" style=\"padding: 0px; margin: 0px; height: auto; "
+"width: 80px;\" t-att-alt=\"'%s' % object.company_id.name\">\n"
+"                              </td>\n"
+"                            </tr>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                      <!-- CONTENT -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding="
+"\"0\" bgcolor=\"#ffffff\" style=\"min-width: 590px; background-color: "
+"rgb(255, 255, 255); padding: 20px; border-collapse:separate;\">\n"
+"                            <tbody>\n"
+"                              <td valign=\"top\" style=\"font-family:Arial,"
+"Helvetica,sans-serif; color: #555; font-size: 14px;\">\n"
+"                                <p>Hello <t t-out=\"object.user_id.name\"></"
+"t>,</p>\n"
+"                                <p>The ticket \"<t t-out=\"object."
+"display_name\"></t>\" stage has changed to <t t-out=\"object.stage_id.name"
+"\"></t>.</p>\n"
+"                              </td>\n"
+"                            </tbody>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                      <!-- FOOTER -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding="
+"\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+"rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+"                            <tr>\n"
+"                              <td valign=\"middle\" align=\"left\" style="
+"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.phone\"></t>\n"
+"                              </td>\n"
+"                              <td valign=\"middle\" align=\"left\" style="
+"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.email\"></t>\n"
+"                              </td>\n"
+"                              <td valign=\"middle\" align=\"left\" style="
+"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.website\"></t>\n"
+"                              </td>\n"
+"                            </tr>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                    </tbody>\n"
+"                </table>\n"
+"            "
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_defaults
+msgid ""
+"A Python dictionary that will be evaluated to provide default values when "
+"creating new records for this alias."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Accept Emails From"
+msgstr "Emailek fogadása innen"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_warning
+msgid "Access warning"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_needaction
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction
+msgid "Action Needed"
+msgstr "Művelet szükséges"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__active
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__active
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__active
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__active
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__active
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__active
+msgid "Active"
+msgstr "Aktív"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree
+msgid "Active tickets"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_ids
+msgid "Activities"
+msgstr "Tevékenységek"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_decoration
+msgid "Activity Exception Decoration"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_state
+msgid "Activity State"
+msgstr "Tevékenység állapota"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_type_icon
+msgid "Activity Type Icon"
+msgstr "Tevékenységtípus ikonja"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket
+msgid "Add Attachments"
+msgstr "Melléklet hozzáadása"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_contact
+msgid "Alias Contact Security"
+msgstr "Álnév biztonság"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_name
+msgid "Alias Name"
+msgstr "Álnév"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_domain
+msgid "Alias domain"
+msgstr "Álnév domain"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_model_id
+msgid "Aliased Model"
+msgstr "Álnév model"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view
+#, python-format
+msgid "All"
+msgstr "Összes"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__show_in_portal
+msgid "Allow to select this team when creating a new ticket in the portal."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_category_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_channel_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search
+msgid "Archived"
+msgstr "Archivált"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Assign to"
+msgstr "Felelős"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form
+msgid "Assign to me"
+msgstr "Hozzám rendel"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__assigned_date
+msgid "Assigned Date"
+msgstr "Hozzárendelés dátuma"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__user_id
+msgid "Assigned user"
+msgstr "Felelős"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_attachment_count
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_attachment_count
+msgid "Attachment Count"
+msgstr "Mellékletek száma"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Avatar"
+msgstr "Avatar"
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_awaiting
+msgid "Awaiting"
+msgstr "Várakozik"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__blocked
+msgid "Blocked"
+msgstr "Blokkolva"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+msgid "By"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_cancelled
+msgid "Cancelled"
+msgstr "Elvetve"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_category_action
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_category_menu
+msgid "Categories"
+msgstr "Kategóriák"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__category_id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__category_ids
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+#, python-format
+msgid "Category"
+msgstr "Kategória"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__channel_id
+msgid "Channel"
+msgstr "Csatorna"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__channel_id
+msgid ""
+"Channel indicates where the source of a ticketcomes from (it could be a "
+"phone call, an email...)"
+msgstr ""
+"A csatorna azt mutatja, hogy hogyan értesültünk az esetről (pl. telefon, "
+"email...)"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_channel_action
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_channel_menu
+msgid "Channels"
+msgstr "Csatornák"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+msgid "Close Date"
+msgstr "Lezárás dátuma"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__close_from_portal
+msgid "Close From Portal"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__closed
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__closed
+msgid "Closed"
+msgstr "Lezárt"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__closed_date
+msgid "Closed Date"
+msgstr "Lezárás dátuma"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__color
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__color
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__color
+msgid "Color Index"
+msgstr "Színkód"
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_res_company
+msgid "Companies"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__company_id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__company_id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__company_id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__company_id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__company_id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__company_id
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search
+msgid "Company"
+msgstr "Vállalat"
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_res_config_settings
+msgid "Config Settings"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_config_main_menu
+msgid "Configuration"
+msgstr "Beállítások"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Configure domain name"
+msgstr "Domain név beállítása"
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_res_partner
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_id
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "Contact"
+msgstr "Partner"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+msgid "Create Date"
+msgstr "Létrehozás dátuma"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__create_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__create_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__create_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__create_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__create_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__create_uid
+msgid "Created by"
+msgstr "Létrehozó"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__create_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__create_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__create_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__create_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__create_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__create_date
+msgid "Created on"
+msgstr "Létrehozás dátuma"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+msgid "Current stage of the ticket"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "Current stage of this ticket"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_bounced_content
+msgid "Custom Bounced Message"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0
+#, python-format
+msgid "Customer"
+msgstr "Partner"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0
+#, python-format
+msgid "Customer Email"
+msgstr "Partner email címe"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__access_url
+msgid "Customer Portal URL"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_dashboard_action
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_dashboard_menu
+msgid "Dashboard"
+msgstr "Kezelőpult"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__normal
+msgid "Default"
+msgstr "Alapértelmezett"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_defaults
+msgid "Default Values"
+msgstr "Alapértelmezett értékek"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_kanban
+msgid "Delete"
+msgstr "Törlés"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__description
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__description
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form
+msgid "Description"
+msgstr "Leírás"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__display_name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__display_name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__display_name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__display_name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__display_name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__display_name
+msgid "Display Name"
+msgstr "Megjelenítési név"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__close_from_portal
+msgid ""
+"Display button in portal ticket form to allow closing ticket with this stage "
+"as target."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_done
+msgid "Done"
+msgstr "Kész"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_kanban
+msgid "Dropdown menu"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.server,name:helpdesk_mgmt.action_duplicate_ticket
+msgid "Duplicate"
+msgstr "Duplum"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_kanban
+msgid "Edit"
+msgstr "Szerkesztés"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_email
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id
+msgid "Email"
+msgstr "Email címe"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Email Alias"
+msgstr "Email álnév"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__mail_template_id
+msgid "Email Template"
+msgstr "Email sablon"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__email_cc
+msgid "Email cc"
+msgstr "Email cc"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__fold
+msgid "Folded in Kanban"
+msgstr "Kanban nézetben behajtott"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid ""
+"Follow this salesteam to automatically track the events associated to users "
+"of this team."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_follower_ids
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_follower_ids
+msgid "Followers"
+msgstr "Követők"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_partner_ids
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_partner_ids
+msgid "Followers (Partners)"
+msgstr "Követők (partnerek)"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_type_icon
+msgid "Font awesome icon e.g. fa-tasks"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Future Activities"
+msgstr "Jövőbeni tevékenységek"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__sequence
+msgid "Gives the sequence order when displaying a list of tickets."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Group By"
+msgstr "Csoportosítás"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__has_message
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__has_message
+msgid "Has Message"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.module.category,name:helpdesk_mgmt.module_helpdesk_category
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_main_menu
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form
+msgid "Helpdesk"
+msgstr "Ügyfélszolgálat"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search
+msgid "Helpdesk Category Search"
+msgstr "Kategória keresés"
+
+#. module: helpdesk_mgmt
+#: model:mail.template,name:helpdesk_mgmt.changed_stage_template
+msgid "Helpdesk Changed Stage notification Email"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:mail.template,name:helpdesk_mgmt.closed_ticket_template
+msgid "Helpdesk Closed Ticket Notification Email"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_manager
+msgid "Helpdesk Manager"
+msgstr "Menedzser"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_team_ids
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Helpdesk Team"
+msgstr "Csapat"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search
+msgid "Helpdesk Team Search"
+msgstr "Csapat keresés"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Helpdesk Team name..."
+msgstr "Csapat neve..."
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__team_ids
+msgid "Helpdesk Teams"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.action_helpdesk_ticket_kanban_from_dashboard
+#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form
+msgid "Helpdesk Ticket"
+msgstr "Eset"
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_category
+msgid "Helpdesk Ticket Category"
+msgstr "Eset kategória"
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_channel
+msgid "Helpdesk Ticket Channel"
+msgstr "Eset csatorna"
+
+#. module: helpdesk_mgmt
+#: model:mail.message.subtype,name:helpdesk_mgmt.hlp_tck_team_created
+msgid "Helpdesk Ticket Created"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_stage
+msgid "Helpdesk Ticket Stage"
+msgstr "Eset állapot"
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_tag
+msgid "Helpdesk Ticket Tag"
+msgstr "Eset címke"
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_team
+msgid "Helpdesk Ticket Team"
+msgstr "Eset csapat"
+
+#. module: helpdesk_mgmt
+#: model:ir.module.category,description:helpdesk_mgmt.module_helpdesk_category
+msgid "Helps you handle your helpdesk security."
+msgstr "Az ügyfélszolgálat biztonságát segít kezelni."
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__2
+msgid "High"
+msgstr "Magas"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "High Priority"
+msgstr "Magas prioritás"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__id
+msgid "ID"
+msgstr "Azonosító"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_thread_id
+msgid ""
+"ID of the parent record holding the alias (example: project holding the task "
+"creation alias)"
+msgstr "Az álnevet tartalmazó szülő rekord (pl. projekt) azonosítója"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_icon
+msgid "Icon"
+msgstr "Ikon"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_icon
+msgid "Icon to indicate an exception activity."
+msgstr "A kivétel tevékenységet jelző ikon."
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_needaction
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction
+msgid "If checked, new messages require your attention."
+msgstr "Ha be van jelölve, akkor az új üzenetek figyelmet igényelnek."
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_has_error
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error
+msgid "If checked, some messages have a delivery error."
+msgstr "Ha be van jelölve, akkor néhány üzenetnél kézbesítési hiba lépett fel."
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__mail_template_id
+msgid ""
+"If set an email will be sent to the customer when the ticketreaches this "
+"step."
+msgstr ""
+"Ha be van jelölve, a partner üzenetet kap, amikor az eset ezt az állapotot "
+"eléri."
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_bounced_content
+msgid ""
+"If set, this content will automatically be sent out to unauthorized users "
+"instead of the default message."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_in_progress
+msgid "In Progress"
+msgstr "Folyamatban"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_is_follower
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_is_follower
+msgid "Is Follower"
+msgstr "Követő"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__kanban_state
+msgid "Kanban State"
+msgstr "Kanban állapot"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket____last_update
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category____last_update
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel____last_update
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage____last_update
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag____last_update
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team____last_update
+msgid "Last Modified on"
+msgstr "Utoljára módosítva"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__last_stage_update
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+#, python-format
+msgid "Last Stage Update"
+msgstr "Állapot utoljára módosítva"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__write_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__write_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__write_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__write_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__write_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__write_uid
+msgid "Last Updated by"
+msgstr "Utoljára módosította"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__write_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__write_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__write_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__write_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__write_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__write_date
+msgid "Last Updated on"
+msgstr "Utolsó módosítás dátuma"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Last Week"
+msgstr "Múlt héten"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Late Activities"
+msgstr "Késésben lévő tevékenységek"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__0
+msgid "Low"
+msgstr "Alacsony"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_main_attachment_id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_main_attachment_id
+msgid "Main Attachment"
+msgstr "Elsődleges melléklet"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__attachment_ids
+msgid "Media Attachments"
+msgstr "Média mellékletek"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__1
+msgid "Medium"
+msgstr "Közepes"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__user_ids
+msgid "Members"
+msgstr "Tagok"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_has_error
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error
+msgid "Message Delivery error"
+msgstr "Üzenet kézbesítési hiba"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_ids
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_ids
+msgid "Messages"
+msgstr "Üzenetek"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "My Activities"
+msgstr "Tevékenységem van vele"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__my_activity_date_deadline
+msgid "My Activity Deadline"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "My Followed Tickets"
+msgstr "Követett esetek"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "My Tickets"
+msgstr "Saját eseteim"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__name
+msgid "Name"
+msgstr "Név"
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_new
+msgid "New"
+msgstr "Új"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_home
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets
+msgid "New Ticket"
+msgstr "Új eset"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form
+msgid "New ticket form (portal)"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#, python-format
+msgid "Newest"
+msgstr "Legújabb"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_date_deadline
+msgid "Next Activity Deadline"
+msgstr "Következő tevékenység határidő"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_summary
+msgid "Next Activity Summary"
+msgstr "Következő tevékenység összefoglalója"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_type_id
+msgid "Next Activity Type"
+msgstr "Következő tevékenység típusa"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0
+#, python-format
+msgid "No Subject"
+msgstr "Nincs tárgy"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets
+msgid "No tickets found."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#, python-format
+msgid "None"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+msgid "Number"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_needaction_counter
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction_counter
+msgid "Number of Actions"
+msgstr "Műveletek száma"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_has_error_counter
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error_counter
+msgid "Number of errors"
+msgstr "Hibák száma"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_needaction_counter
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction_counter
+msgid "Number of messages requiring action"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_has_error_counter
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error_counter
+msgid "Number of messages with delivery error"
+msgstr "Kézbesítési hibás üzenetek száma"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count
+msgid "Number of tickets"
+msgstr "Esetek száma"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_high_priority
+msgid "Number of tickets in high priority"
+msgstr "Magas prioritású esetek száma"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_unassigned
+msgid "Number of tickets unassigned"
+msgstr "Felelős nélküli esetek száma"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_unattended
+msgid "Number of tickets unattended"
+msgstr "Ellátatlan esetek száma"
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_3
+msgid "Odoo"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Open"
+msgstr "Nyitott"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_force_thread_id
+msgid ""
+"Optional ID of a thread (record) to which all incoming messages will be "
+"attached, even if they did not reply to it. If set, this will disable the "
+"creation of new records completely."
+msgstr ""
+"Annak a szálnak (rekordnak) az azonosítója, amelyhez a bejövő üzenetek "
+"csatolva lesznek, akkor is, ha nem az adott szálra érkeztek válaszként. "
+"Ennek beállítása esetén egyáltalán nem jönnek létre új rekordok."
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form
+msgid "Other Information"
+msgstr "Egyéb információk"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_user_id
+msgid "Owner"
+msgstr "Létrehozó"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_model_id
+msgid "Parent Model"
+msgstr "Szülő model"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_thread_id
+msgid "Parent Record Thread ID"
+msgstr "Szülő rekord szál azonosító"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_model_id
+msgid ""
+"Parent model holding the alias. The model holding the alias reference is not "
+"necessarily the model given by alias_model_id (example: project "
+"(parent_model) and task (model))"
+msgstr ""
+"Az álnevet tartalmazó szülő model. Az álnév hivatkozást tartalmazó model nem "
+"feltétlen azonos az alias_model_id-ben megadott modellel (pl. projekt "
+"(parent_mode) és feladat (model))"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Partner"
+msgstr "Partner"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_name
+msgid "Partner Name"
+msgstr "Partner neve"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_views_pivot
+msgid "Pivot Analysis"
+msgstr "Pivot elemzés"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_contact
+msgid ""
+"Policy to post a message on the document using the mailgateway.\n"
+"- everyone: everyone can post\n"
+"- partners: only authenticated partners\n"
+"- followers: only followers of the related document or members of following "
+"channels\n"
+msgstr ""
+"Annak beállítása, hogy ki küldhet be emailben üzenetet ehhez a "
+"dokumentumhoz.\n"
+"- mindenki: bárki küldhet be\n"
+"- partnerek: csak a bejelentkezett partnerek küldhetnek be\n"
+"- követők: csak a kapcsolódó dokumentum követői és a követő csatornák tagjai "
+"küldhetnek be\n"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_url
+msgid "Portal Access URL"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__priority
+msgid "Priority"
+msgstr "Prioritás"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree
+msgid "Priority tickets"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__done
+msgid "Ready for next stage"
+msgstr "Kész a következő állapotra"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_force_thread_id
+msgid "Record Thread ID"
+msgstr "Rekord szál azonosítója"
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_rejected
+msgid "Rejected"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_ids
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_ids
+msgid "Related tickets"
+msgstr "Kapcsolódó esetek"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_reporting_action
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_reporting_menu
+msgid "Reporting"
+msgstr "Kimutatás készítés"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form
+msgid "Required Category"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_category_id_required
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_category_id_required
+msgid "Required Category field in Helpdesk portal"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form
+msgid "Required Team"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_team_id_required
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_team_id_required
+msgid "Required Team field in Helpdesk portal"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_user_id
+msgid "Responsible User"
+msgstr "Felelős felhasználó"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#, python-format
+msgid "Search in All"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#, python-format
+msgid "Search in Number"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#, python-format
+msgid "Search in Title"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_token
+msgid "Security Token"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_select_team
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_select_team
+msgid "Select team in Helpdesk portal"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket
+msgid "Send a new ticket"
+msgstr "Új eset beküldése"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__sequence
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__sequence
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__sequence
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__sequence
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__sequence
+msgid "Sequence"
+msgstr "Sorrend"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.action_helpdesk_mgmt_config_settings
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_config_settings_menu
+msgid "Settings"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.server,name:helpdesk_mgmt.model_helpdesk_ticket_action_share
+msgid "Share"
+msgstr "Megosztás"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Show all records which has next action date is before today"
+msgstr ""
+"Az összes olyan rekdord mutatása, amelyhez a mai nap előtt lejáró "
+"tevékenység kapcsolódik"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__show_in_portal
+msgid "Show in portal form"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form
+msgid "Show teams form"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_1
+msgid "Software"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__stage_id
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+#, python-format
+msgid "Stage"
+msgstr "Állapot"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__name
+msgid "Stage Name"
+msgstr "Állapot neve"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_stage_action
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_stage_menu
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_category_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_channel_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_form
+msgid "Stages"
+msgstr "Állapotok"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_state
+msgid ""
+"Status based on activities\n"
+"Overdue: Due date is already passed\n"
+"Today: Activity date is today\n"
+"Planned: Future activities."
+msgstr ""
+"Tevélenységeken alapuló állapot\n"
+"Késésben: A határidő lejárt.\n"
+"Mai: A határidő ma van.\n"
+"Tervezett: Jövőben tevékenységek."
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket
+msgid "Subject"
+msgstr "Tárgy"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket
+msgid "Submit Ticket"
+msgstr "Eset beküldése"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Tag"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__tag_ids
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_form
+msgid "Tags"
+msgstr "Címkék"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__team_id
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket
+msgid "Team"
+msgstr "Csapat"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__user_id
+msgid "Team Leader"
+msgstr "Csapat vezetője"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Team Members"
+msgstr "Csapattagok"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_team_action
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_team_menu
+msgid "Teams"
+msgstr "Csapatok"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id
+msgid ""
+"The email address associated with                                this "
+"channel. New emails received will                                "
+"automatically create new tickets assigned                                to "
+"the channel."
+msgstr ""
+"Ehhez a csatornához                                kapcsolódó email cím. A "
+"beérkező emailek                                automatikusan a csatornához "
+"rendelt                                új esetet hoznak létre."
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_model_id
+msgid ""
+"The model (Odoo Document Kind) to which this alias corresponds. Any incoming "
+"email that does not reply to an existing record will cause the creation of a "
+"new record of this model (e.g. a Project Task)"
+msgstr ""
+"A model (Odoo dokumentum), amihez az álnév kapcsolódik. Ha a bejövő email "
+"nem egy létező rekordhoz kapcsolódik, ezen modelnek (pl. projekt feladat) "
+"megfelelő rekord jön létre."
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_name
+msgid ""
+"The name of the email alias, e.g. 'jobs' if you want to catch emails for "
+"<jobs@example.odoo.com>"
+msgstr ""
+"Az email álnév neve, pl. 'panasz', ha a panasz@example.odoo.com címre érkező "
+"emaileket akarjuk feldolgozni"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_user_id
+msgid ""
+"The owner of records created upon receiving emails on this alias. If this "
+"field is not set the system will attempt to find the right owner based on "
+"the sender (From) address, or will use the Administrator account if no "
+"system user is found for that address."
+msgstr ""
+"Az álnévre érkező emailekhez kapcsolódóan létrehozott rekordok felelőse. Ha "
+"ez a mező nincs beállítva, a rendszer az email feladója alapján próbálja meg "
+"beállítani a felelőst, vagy ha nincs az email címhez kapcsolódó felhasználó, "
+"akkor az Adminisztrátor lesz beállítva."
+
+#. module: helpdesk_mgmt
+#: model:mail.template,subject:helpdesk_mgmt.closed_ticket_template
+msgid "The ticket {{object.number}} has been closed."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:mail.template,subject:helpdesk_mgmt.changed_stage_template
+msgid "The ticket {{object.number}} stage has changed."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__fold
+msgid ""
+"This stage is folded in the kanban view when there are no records in that "
+"stage to display."
+msgstr ""
+"Ha nincs ehhez az állapothoz kapcsolódó rekord, ez az állapot be lesz hajtva "
+"kanban nézetben."
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Ticket"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:mail.template,name:helpdesk_mgmt.assignment_email_template
+msgid "Ticket Assignment"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:mail.message.subtype,name:helpdesk_mgmt.hlp_tck_created
+msgid "Ticket Created"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search
+msgid "Ticket Stage Search"
+msgstr "Állapot keresése"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_search
+msgid "Ticket Tag Search"
+msgstr "Címkék keresése"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_tag_action
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_tag_menu
+msgid "Ticket Tags"
+msgstr "Címkék"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_active_count
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_active_count
+msgid "Ticket active count"
+msgstr "Aktív esetek száma"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_count
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_count
+msgid "Ticket count"
+msgstr "Esetek száma"
+
+#. module: helpdesk_mgmt
+#: model:mail.message.subtype,description:helpdesk_mgmt.hlp_tck_created
+msgid "Ticket created"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__number
+msgid "Ticket number"
+msgstr "Azonosító"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_action
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__ticket_ids
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_count_string
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_count_string
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_menu
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_reporting_analysis
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_layout
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_home
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets
+msgid "Tickets"
+msgstr "Esetek"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__name
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+#, python-format
+msgid "Title"
+msgstr "Cím"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view
+msgid "To Do"
+msgstr "nyitott"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Today Activities"
+msgstr "Mai tevékenységek"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view
+msgid "Toggle dropdown"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_decoration
+msgid "Type of the exception activity on record."
+msgstr "A rekordra alkalmazott kivétel tevékenység típusa."
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Unassigned"
+msgstr "Felelős nélkül"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree
+msgid "Unassigned tickets"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__unattended
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__unattended
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Unattended"
+msgstr "Ellátatlan"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree
+msgid "Unattended tickets"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_res_users
+#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search
+msgid "User"
+msgstr "Felhasználó"
+
+#. module: helpdesk_mgmt
+#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user_own
+msgid "User: Personal tickets"
+msgstr "Felhasználó: Saját esetek"
+
+#. module: helpdesk_mgmt
+#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user_team
+msgid "User: Team tickets"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__user_ids
+msgid "Users"
+msgstr "Felhasználók"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__3
+msgid "Very High"
+msgstr "Nagyon magas"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids
+msgid "Website Messages"
+msgstr "Weboldal üzenetek"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids
+msgid "Website communication history"
+msgstr "Weboldal kommunikációs előzmények"
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_2
+msgid "Wifi"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:mail.template,subject:helpdesk_mgmt.assignment_email_template
+msgid ""
+"{{object.company_id.name}} Ticket Assignment (Ref {{object.number or 'n/"
+"a' }})"
+msgstr ""
+
+#~ msgid "SMS Delivery error"
+#~ msgstr "SMS kézbesítési hiba"
+
+#~ msgid "Number of messages which requires an action"
+#~ msgstr "Műveletet igénylő üzenetek száma"
+
+#~ msgid "List of cc from incoming emails."
+#~ msgstr "CC listája a bejövő emailekből."
+
+#~ msgid "Number of unread messages"
+#~ msgstr "Olvasatlan üzenetek száma"
+
+#~ msgid "Unread Messages"
+#~ msgstr "Olvasatlan üzenetek"
+
+#~ msgid "Unread Messages Counter"
+#~ msgstr "Olvasatlan üzenetek száma"
+
+#~ msgid ""
+#~ "<br/>\n"
+#~ "                                    <b>Category:</b>"
+#~ msgstr ""
+#~ "<br/>\n"
+#~ "                                    <b>Kategória:</b>"
+
+#~ msgid ""
+#~ "<br/>\n"
+#~ "                                    <b>Stage:</b>"
+#~ msgstr ""
+#~ "<br/>\n"
+#~ "                                    <b>Állapot:</b>"
+
+#~ msgid "History"
+#~ msgstr "Előzmények"
+
+#~ msgid "There are no tickets in your account."
+#~ msgstr "Nincsenek esetek ehhez a fiókhoz."
+
+#~ msgid ""
+#~ "${object.company_id.name} Ticket Assignment (Ref ${object.number or 'n/"
+#~ "a' })"
+#~ msgstr ""
+#~ "${object.company_id.name} Eset hozzárendelés (Eset ${object.number or 'n/"
+#~ "a'})"
+
+#~ msgid ""
+#~ "<?xml version=\"1.0\"?>\n"
+#~ "<data><p>Hello ${object.user_id.name},</p>\n"
+#~ "                <p>The ticket ${object.number} has been assigned to you.</"
+#~ "p>\n"
+#~ "            </data>"
+#~ msgstr ""
+#~ "<?xml version=\"1.0\"?>\n"
+#~ "<data><p>Kedves ${object.user_id.name}!</p>\n"
+#~ "                <p>A ${object.number} eset felelőse te lettél.</p>\n"
+#~ "            </data>"
+
+#~ msgid "Followers (Channels)"
+#~ msgstr "Követők (csatornák)"
+
+#~ msgid "The ticket ${object.number} has been closed."
+#~ msgstr "A ${object.number} eset lezárva."
+
+#~ msgid "The ticket ${object.number} stage has changed."
+#~ msgstr "A ${object.number} eset állapota megváltozott."
+
+#~ msgid "Ticket Stages"
+#~ msgstr "Állapotok"
diff --git a/helpdesk_mgmt/i18n/it.po b/helpdesk_mgmt/i18n/it.po
new file mode 100644
index 0000000000..68f03160ba
--- /dev/null
+++ b/helpdesk_mgmt/i18n/it.po
@@ -0,0 +1,1847 @@
+# Translation of Odoo Server.
+# This file contains the translation of the following modules:
+# 	* helpdesk_mgmt
+#
+msgid ""
+msgstr ""
+"Project-Id-Version: Odoo Server 14.0\n"
+"Report-Msgid-Bugs-To: \n"
+"PO-Revision-Date: 2024-01-11 11:36+0000\n"
+"Last-Translator: mymage <stefano.consolaro@mymage.it>\n"
+"Language-Team: none\n"
+"Language: it\n"
+"MIME-Version: 1.0\n"
+"Content-Type: text/plain; charset=UTF-8\n"
+"Content-Transfer-Encoding: \n"
+"Plural-Forms: nplurals=2; plural=n != 1;\n"
+"X-Generator: Weblate 4.17\n"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+msgid "<em class=\"font-weight-normal text-muted\">Tickets in category:</em>"
+msgstr ""
+"<em class=\"font-weight-normal text-muted\">Ticket nella categoria:</em>"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+msgid "<em class=\"font-weight-normal text-muted\">Tickets in stage:</em>"
+msgstr "<em class=\"font-weight-normal text-muted\">Ticket nella fase:</em>"
+
+#. module: helpdesk_mgmt
+#: model:mail.template,body_html:helpdesk_mgmt.assignment_email_template
+msgid ""
+"<p>Hello <t t-out=\"object.user_id.name\"></t>,</p>\n"
+"                <p>The ticket <t t-out=\"object.number\"></t> has been "
+"assigned to you.</p>\n"
+"            "
+msgstr ""
+"<p>Hello <t t-out=\"object.user_id.name\"></t>,</p>\n"
+"                <p>Il ticket <t t-out=\"object.number\"></t> ti è stato "
+"assegnato.</p>\n"
+"            "
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<small class=\"text-right\">Stage:</small>"
+msgstr "<small class=\"text-right\">Fase:</small>"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view
+msgid "<span>View</span>"
+msgstr "<span>Vista</span>"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong class=\"d-block mb-2\">Attachments</strong>"
+msgstr "<strong class=\"d-block mb-2\">Allegati</strong>"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Assignee</strong>"
+msgstr "<strong>Assegnatario</strong>"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Category:</strong>"
+msgstr "<strong>Categoria:</strong>"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Close Date:</strong>"
+msgstr "<strong>Data chiusura:</strong>"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Customer</strong>"
+msgstr "<strong>Cliente</strong>"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Date:</strong>"
+msgstr "<strong>Data:</strong>"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Description</strong>"
+msgstr "<strong>Descrizione</strong>"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Last Stage Update:</strong>"
+msgstr "<strong>Ultimo aggiornamento della fase:</strong>"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Message and communication history</strong>"
+msgstr "<strong>Cronologia messaggio e cominicazioni</strong>"
+
+#. module: helpdesk_mgmt
+#: model:mail.template,body_html:helpdesk_mgmt.closed_ticket_template
+msgid ""
+"<table border=\"0\" width=\"100%\" cellpadding=\"0\" bgcolor=\"#ededed\" "
+"style=\"padding: 20px; background-color: #ededed; border-collapse:separate;"
+"\">\n"
+"                    <tbody>\n"
+"                      <!-- HEADER -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding="
+"\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+"rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+"                            <tr>\n"
+"                              <td valign=\"middle\" align=\"right\">\n"
+"                                <img t-att-src=\"'/logo.png?company=%s' % "
+"object.company_id.id\" style=\"padding: 0px; margin: 0px; height: auto; "
+"width: 80px;\" t-att-alt=\"'%s' % object.company_id.name\">\n"
+"                              </td>\n"
+"                            </tr>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                      <!-- CONTENT -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding="
+"\"0\" bgcolor=\"#ffffff\" style=\"min-width: 590px; background-color: "
+"rgb(255, 255, 255); padding: 20px; border-collapse:separate;\">\n"
+"                            <tbody>\n"
+"                              <td valign=\"top\" style=\"font-family:Arial,"
+"Helvetica,sans-serif; color: #555; font-size: 14px;\">\n"
+"                                <p>Hello <t t-out=\"object.user_id.name\"></"
+"t>,</p>\n"
+"                                <p>The ticket \"<t t-out=\"object."
+"display_name\"></t>\" has been closed.</p>\n"
+"                              </td>\n"
+"                            </tbody>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                      <!-- FOOTER -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding="
+"\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+"rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+"                            <tr>\n"
+"                              <td valign=\"middle\" align=\"left\" style="
+"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.phone\"></t>\n"
+"                              </td>\n"
+"                              <td valign=\"middle\" align=\"left\" style="
+"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.email\"></t>\n"
+"                              </td>\n"
+"                              <td valign=\"middle\" align=\"left\" style="
+"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.website\"></t>\n"
+"                              </td>\n"
+"                            </tr>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                    </tbody>\n"
+"                </table>\n"
+"            "
+msgstr ""
+"<table border=\"0\" width=\"100%\" cellpadding=\"0\" bgcolor=\"#ededed\" "
+"style=\"padding: 20px; background-color: #ededed; border-collapse:separate;\""
+">\n"
+"                    <tbody>\n"
+"                      <!-- HEADER -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding=\"0\""
+" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+"rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+"                            <tr>\n"
+"                              <td valign=\"middle\" align=\"right\">\n"
+"                                <img t-att-src=\"'/logo.png?company=%s' % "
+"object.company_id.id\" style=\"padding: 0px; margin: 0px; height: auto; "
+"width: 80px;\" t-att-alt=\"'%s' % object.company_id.name\">\n"
+"                              </td>\n"
+"                            </tr>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                      <!-- CONTENT -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding=\"0\""
+" bgcolor=\"#ffffff\" style=\"min-width: 590px; background-color: rgb(255, "
+"255, 255); padding: 20px; border-collapse:separate;\">\n"
+"                            <tbody>\n"
+"                              <td valign=\"top\" style=\"font-"
+"family:Arial,Helvetica,sans-serif; color: #555; font-size: 14px;\">\n"
+"                                <p>Hello <t t-out=\"object.user_id.name\""
+"></t>,</p>\n"
+"                                <p>The ticket \"<t t-out=\"object."
+"display_name\"></t>\" has been closed.</p>\n"
+"                              </td>\n"
+"                            </tbody>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                      <!-- FOOTER -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding=\"0\""
+" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+"rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+"                            <tr>\n"
+"                              <td valign=\"middle\" align=\"left\" style="
+"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.phone\"></t>\n"
+"                              </td>\n"
+"                              <td valign=\"middle\" align=\"left\" style="
+"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.email\"></t>\n"
+"                              </td>\n"
+"                              <td valign=\"middle\" align=\"left\" style="
+"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.website\"></t>\n"
+"                              </td>\n"
+"                            </tr>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                    </tbody>\n"
+"                </table>\n"
+"            "
+
+#. module: helpdesk_mgmt
+#: model:mail.template,body_html:helpdesk_mgmt.changed_stage_template
+msgid ""
+"<table border=\"0\" width=\"100%\" cellpadding=\"0\" bgcolor=\"#ededed\" "
+"style=\"padding: 20px; background-color: #ededed; border-collapse:separate;"
+"\">\n"
+"                    <tbody>\n"
+"                      <!-- HEADER -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding="
+"\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+"rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+"                            <tr>\n"
+"                              <td valign=\"middle\" align=\"right\">\n"
+"                                <img t-att-src=\"'/logo.png?company=%s' % "
+"object.company_id.id\" style=\"padding: 0px; margin: 0px; height: auto; "
+"width: 80px;\" t-att-alt=\"'%s' % object.company_id.name\">\n"
+"                              </td>\n"
+"                            </tr>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                      <!-- CONTENT -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding="
+"\"0\" bgcolor=\"#ffffff\" style=\"min-width: 590px; background-color: "
+"rgb(255, 255, 255); padding: 20px; border-collapse:separate;\">\n"
+"                            <tbody>\n"
+"                              <td valign=\"top\" style=\"font-family:Arial,"
+"Helvetica,sans-serif; color: #555; font-size: 14px;\">\n"
+"                                <p>Hello <t t-out=\"object.user_id.name\"></"
+"t>,</p>\n"
+"                                <p>The ticket \"<t t-out=\"object."
+"display_name\"></t>\" stage has changed to <t t-out=\"object.stage_id.name"
+"\"></t>.</p>\n"
+"                              </td>\n"
+"                            </tbody>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                      <!-- FOOTER -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding="
+"\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+"rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+"                            <tr>\n"
+"                              <td valign=\"middle\" align=\"left\" style="
+"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.phone\"></t>\n"
+"                              </td>\n"
+"                              <td valign=\"middle\" align=\"left\" style="
+"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.email\"></t>\n"
+"                              </td>\n"
+"                              <td valign=\"middle\" align=\"left\" style="
+"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.website\"></t>\n"
+"                              </td>\n"
+"                            </tr>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                    </tbody>\n"
+"                </table>\n"
+"            "
+msgstr ""
+"<table border=\"0\" width=\"100%\" cellpadding=\"0\" bgcolor=\"#ededed\" "
+"style=\"padding: 20px; background-color: #ededed; border-collapse:separate;\""
+">\n"
+"                    <tbody>\n"
+"                      <!-- HEADER -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding=\"0\""
+" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+"rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+"                            <tr>\n"
+"                              <td valign=\"middle\" align=\"right\">\n"
+"                                <img t-att-src=\"'/logo.png?company=%s' % "
+"object.company_id.id\" style=\"padding: 0px; margin: 0px; height: auto; "
+"width: 80px;\" t-att-alt=\"'%s' % object.company_id.name\">\n"
+"                              </td>\n"
+"                            </tr>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                      <!-- CONTENT -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding=\"0\""
+" bgcolor=\"#ffffff\" style=\"min-width: 590px; background-color: rgb(255, "
+"255, 255); padding: 20px; border-collapse:separate;\">\n"
+"                            <tbody>\n"
+"                              <td valign=\"top\" style=\"font-"
+"family:Arial,Helvetica,sans-serif; color: #555; font-size: 14px;\">\n"
+"                                <p>Salve<t t-out=\"object.user_id.name\""
+"></t>,</p>\n"
+"                                <p>La fase del ticket \"<t t-out=\"object."
+"display_name\"></t>\" è cambiata a <t t-out=\"object.stage_id.name\""
+"></t>.</p>\n"
+"                              </td>\n"
+"                            </tbody>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                      <!-- FOOTER -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding=\"0\""
+" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+"rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+"                            <tr>\n"
+"                              <td valign=\"middle\" align=\"left\" style="
+"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.phone\"></t>\n"
+"                              </td>\n"
+"                              <td valign=\"middle\" align=\"left\" style="
+"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.email\"></t>\n"
+"                              </td>\n"
+"                              <td valign=\"middle\" align=\"left\" style="
+"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.website\"></t>\n"
+"                              </td>\n"
+"                            </tr>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                    </tbody>\n"
+"                </table>\n"
+"            "
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_defaults
+msgid ""
+"A Python dictionary that will be evaluated to provide default values when "
+"creating new records for this alias."
+msgstr ""
+"Un dizionario Python che verrà valutato per fornire valori predefiniti "
+"durante la creazione di nuovi record per questo alias."
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Accept Emails From"
+msgstr "Accetta email da"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_warning
+msgid "Access warning"
+msgstr "Avviso accesso"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_needaction
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction
+msgid "Action Needed"
+msgstr "Azione richiesta"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__active
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__active
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__active
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__active
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__active
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__active
+msgid "Active"
+msgstr "Attivo"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree
+msgid "Active tickets"
+msgstr "Ticket attivi"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_ids
+msgid "Activities"
+msgstr "Attività"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_decoration
+msgid "Activity Exception Decoration"
+msgstr "Decorazione eccezione attività"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_state
+msgid "Activity State"
+msgstr "Stato attività"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_type_icon
+msgid "Activity Type Icon"
+msgstr "Icona tipo attività"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket
+msgid "Add Attachments"
+msgstr "Aggiungi Allegati"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_contact
+msgid "Alias Contact Security"
+msgstr "Alias contatto sicurezza"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_name
+msgid "Alias Name"
+msgstr "Nome alias"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_domain
+msgid "Alias domain"
+msgstr "Dominio alias"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_model_id
+msgid "Aliased Model"
+msgstr "Modello con alias"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view
+#, python-format
+msgid "All"
+msgstr "Tutto"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__show_in_portal
+msgid "Allow to select this team when creating a new ticket in the portal."
+msgstr ""
+"Permetti la selezione di questa squadra durante la creazione di nuovo ticket "
+"dal portale."
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_category_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_channel_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search
+msgid "Archived"
+msgstr "In archivio"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Assign to"
+msgstr "Assegna a"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form
+msgid "Assign to me"
+msgstr "Assegna a me"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__assigned_date
+msgid "Assigned Date"
+msgstr "Data Assegnazione"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__user_id
+msgid "Assigned user"
+msgstr "Utente assegnato"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_attachment_count
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_attachment_count
+msgid "Attachment Count"
+msgstr "Numero allegati"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Avatar"
+msgstr "Avatar"
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_awaiting
+msgid "Awaiting"
+msgstr "In attesa"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__blocked
+msgid "Blocked"
+msgstr "Bloccato"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+msgid "By"
+msgstr "Di"
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_cancelled
+msgid "Cancelled"
+msgstr "Annullato"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_category_action
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_category_menu
+msgid "Categories"
+msgstr "Categorie"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__category_id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__category_ids
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+#, python-format
+msgid "Category"
+msgstr "Categoria"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__channel_id
+msgid "Channel"
+msgstr "Canale"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__channel_id
+msgid ""
+"Channel indicates where the source of a ticketcomes from (it could be a "
+"phone call, an email...)"
+msgstr "Il Canale indica qual è l'origine di un ticket (telefonata, email...)"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_channel_action
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_channel_menu
+msgid "Channels"
+msgstr "Canali"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+msgid "Close Date"
+msgstr "Data Chiusura"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__close_from_portal
+msgid "Close From Portal"
+msgstr "Scegli dal portale"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__closed
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__closed
+msgid "Closed"
+msgstr "Chiuso"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__closed_date
+msgid "Closed Date"
+msgstr "Data Chiusura"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__color
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__color
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__color
+msgid "Color Index"
+msgstr "Indice colore"
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_res_company
+msgid "Companies"
+msgstr "Aziende"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__company_id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__company_id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__company_id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__company_id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__company_id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__company_id
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search
+msgid "Company"
+msgstr "Azienda"
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_res_config_settings
+msgid "Config Settings"
+msgstr "Impostazioni configurazione"
+
+#. module: helpdesk_mgmt
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_config_main_menu
+msgid "Configuration"
+msgstr "Configurazione"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Configure domain name"
+msgstr "Configura nome dominio"
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_res_partner
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_id
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "Contact"
+msgstr "Contatto"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+msgid "Create Date"
+msgstr "Data creazione"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__create_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__create_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__create_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__create_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__create_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__create_uid
+msgid "Created by"
+msgstr "Creato da"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__create_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__create_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__create_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__create_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__create_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__create_date
+msgid "Created on"
+msgstr "Creato il"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+msgid "Current stage of the ticket"
+msgstr "Fase attuale del ticket"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "Current stage of this ticket"
+msgstr "Fase attuale di questo ticket"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_bounced_content
+msgid "Custom Bounced Message"
+msgstr "Messaggio personalizzato per il rifiuto"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0
+#, python-format
+msgid "Customer"
+msgstr "Cliente"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0
+#, python-format
+msgid "Customer Email"
+msgstr "Email Cliente"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__access_url
+msgid "Customer Portal URL"
+msgstr "URL portale cliente"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_dashboard_action
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_dashboard_menu
+msgid "Dashboard"
+msgstr "Bacheca"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__normal
+msgid "Default"
+msgstr "Predefinito"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_defaults
+msgid "Default Values"
+msgstr "Valori predefiniti"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_kanban
+msgid "Delete"
+msgstr "Elimina"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__description
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__description
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form
+msgid "Description"
+msgstr "Descrizione"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__display_name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__display_name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__display_name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__display_name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__display_name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__display_name
+msgid "Display Name"
+msgstr "Nome visualizzato"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__close_from_portal
+msgid ""
+"Display button in portal ticket form to allow closing ticket with this stage "
+"as target."
+msgstr ""
+"Visualizza pulsante nel modulo portale per consentire la chiusura del ticket "
+"con questa fase come obiettivo."
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_done
+msgid "Done"
+msgstr "Fatto"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_kanban
+msgid "Dropdown menu"
+msgstr "Menu a tendina"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.server,name:helpdesk_mgmt.action_duplicate_ticket
+msgid "Duplicate"
+msgstr "Duplicato"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_kanban
+msgid "Edit"
+msgstr "Modifica"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_email
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id
+msgid "Email"
+msgstr "E-mail"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Email Alias"
+msgstr "Alias email"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__mail_template_id
+msgid "Email Template"
+msgstr "Modello e-mail"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__email_cc
+msgid "Email cc"
+msgstr "cc Email"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__fold
+msgid "Folded in Kanban"
+msgstr "Minimizzato in Kanban"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid ""
+"Follow this salesteam to automatically track the events associated to users "
+"of this team."
+msgstr ""
+"Segui questo team di vendita per seguire automaticamente gli eventi "
+"associati agli utenti in questo team."
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_follower_ids
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_follower_ids
+msgid "Followers"
+msgstr "Seguito da"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_partner_ids
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_partner_ids
+msgid "Followers (Partners)"
+msgstr "Seguito da (partner)"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_type_icon
+msgid "Font awesome icon e.g. fa-tasks"
+msgstr "Icona Font Awesome es. fa-tasks"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Future Activities"
+msgstr "Attività Future"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__sequence
+msgid "Gives the sequence order when displaying a list of tickets."
+msgstr "Stabilisce l'ordine con cui visualizzare un elenco di ticket."
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Group By"
+msgstr "Raggruppa per"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__has_message
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__has_message
+msgid "Has Message"
+msgstr "Ha un messaggio"
+
+#. module: helpdesk_mgmt
+#: model:ir.module.category,name:helpdesk_mgmt.module_helpdesk_category
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_main_menu
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form
+msgid "Helpdesk"
+msgstr "Helpdesk"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search
+msgid "Helpdesk Category Search"
+msgstr "Cerca categoria Helpdesk"
+
+#. module: helpdesk_mgmt
+#: model:mail.template,name:helpdesk_mgmt.changed_stage_template
+msgid "Helpdesk Changed Stage notification Email"
+msgstr "E-mail notifica cambio stato Helpdesk"
+
+#. module: helpdesk_mgmt
+#: model:mail.template,name:helpdesk_mgmt.closed_ticket_template
+msgid "Helpdesk Closed Ticket Notification Email"
+msgstr "E-mail notifica chiusura ticket Helpdesk"
+
+#. module: helpdesk_mgmt
+#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_manager
+msgid "Helpdesk Manager"
+msgstr "Responabile Helpdesk"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_team_ids
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Helpdesk Team"
+msgstr "Team Helpdesk"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search
+msgid "Helpdesk Team Search"
+msgstr "Cerca team Helpdesk"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Helpdesk Team name..."
+msgstr "Nome team Helpdesk..."
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__team_ids
+msgid "Helpdesk Teams"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.action_helpdesk_ticket_kanban_from_dashboard
+#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form
+msgid "Helpdesk Ticket"
+msgstr "Ticket Helpdesk"
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_category
+msgid "Helpdesk Ticket Category"
+msgstr "Categoria ticket Helpdesk"
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_channel
+msgid "Helpdesk Ticket Channel"
+msgstr "Canale ticket Helpdesk"
+
+#. module: helpdesk_mgmt
+#: model:mail.message.subtype,name:helpdesk_mgmt.hlp_tck_team_created
+msgid "Helpdesk Ticket Created"
+msgstr "Ticket Helpdesk creato"
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_stage
+msgid "Helpdesk Ticket Stage"
+msgstr "Fase ticket Helpdesk"
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_tag
+msgid "Helpdesk Ticket Tag"
+msgstr "Etichetta ticket Helpdesk"
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_team
+msgid "Helpdesk Ticket Team"
+msgstr "Team ticket Helpdesk"
+
+#. module: helpdesk_mgmt
+#: model:ir.module.category,description:helpdesk_mgmt.module_helpdesk_category
+msgid "Helps you handle your helpdesk security."
+msgstr "Aiuta a gestire la sicurezza del tuo Helpdesk."
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__2
+msgid "High"
+msgstr "Alta"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "High Priority"
+msgstr "Priorità Alta"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__id
+msgid "ID"
+msgstr "ID"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_thread_id
+msgid ""
+"ID of the parent record holding the alias (example: project holding the task "
+"creation alias)"
+msgstr ""
+"ID del record padre che contiene l'alias (esempio: progetto che contiene "
+"l'alias di creazione dell'attività)"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_icon
+msgid "Icon"
+msgstr "Icona"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_icon
+msgid "Icon to indicate an exception activity."
+msgstr "Icona per indicare un'attività eccezione."
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_needaction
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction
+msgid "If checked, new messages require your attention."
+msgstr "Se selezionata, nuovi messaggi richiedono attenzione."
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_has_error
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error
+msgid "If checked, some messages have a delivery error."
+msgstr "Se selezionata, alcuni messaggi hanno un errore di consegna."
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__mail_template_id
+msgid ""
+"If set an email will be sent to the customer when the ticketreaches this "
+"step."
+msgstr ""
+"Se impostato verrà mandata una mail al cliente quando il ticket raggiunge "
+"questa fase."
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_bounced_content
+msgid ""
+"If set, this content will automatically be sent out to unauthorized users "
+"instead of the default message."
+msgstr ""
+"Se impostato, questo contenuto verrà inviato automaticamente agli utenti non "
+"autorizzati invece del messaggio predefinito."
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_in_progress
+msgid "In Progress"
+msgstr "In corso"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_is_follower
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_is_follower
+msgid "Is Follower"
+msgstr "E' un follower"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__kanban_state
+msgid "Kanban State"
+msgstr "Stato Kanban"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket____last_update
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category____last_update
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel____last_update
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage____last_update
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag____last_update
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team____last_update
+msgid "Last Modified on"
+msgstr "Ultima modifica il"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__last_stage_update
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+#, python-format
+msgid "Last Stage Update"
+msgstr "Ultimo aggiornamento fase"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__write_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__write_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__write_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__write_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__write_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__write_uid
+msgid "Last Updated by"
+msgstr "Ultimo aggiornamento di"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__write_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__write_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__write_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__write_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__write_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__write_date
+msgid "Last Updated on"
+msgstr "Ultimo aggiornamento il"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Last Week"
+msgstr "Settimana Scorsa"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Late Activities"
+msgstr "Attività in ritardo"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__0
+msgid "Low"
+msgstr "Bassa"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_main_attachment_id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_main_attachment_id
+msgid "Main Attachment"
+msgstr "Allegato principale"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__attachment_ids
+msgid "Media Attachments"
+msgstr "Media Allegati"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__1
+msgid "Medium"
+msgstr "Media"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__user_ids
+msgid "Members"
+msgstr "Membri"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_has_error
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error
+msgid "Message Delivery error"
+msgstr "Errore di consegna messaggio"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_ids
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_ids
+msgid "Messages"
+msgstr "Messaggi"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "My Activities"
+msgstr "Le mie attività"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__my_activity_date_deadline
+msgid "My Activity Deadline"
+msgstr "Scadenza mie attività"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "My Followed Tickets"
+msgstr "I ticket che seguo"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "My Tickets"
+msgstr "I miei tickets"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__name
+msgid "Name"
+msgstr "Nome"
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_new
+msgid "New"
+msgstr "Nuovo"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_home
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets
+msgid "New Ticket"
+msgstr "Nuovo Ticket"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form
+msgid "New ticket form (portal)"
+msgstr "Scheda nuovo ticket (portale)"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#, python-format
+msgid "Newest"
+msgstr "Il più recente"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_date_deadline
+msgid "Next Activity Deadline"
+msgstr "Scadenza prossima attività"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_summary
+msgid "Next Activity Summary"
+msgstr "Riepilogo prossima attività"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_type_id
+msgid "Next Activity Type"
+msgstr "Tipo prossima attività"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0
+#, python-format
+msgid "No Subject"
+msgstr "Nessun oggetto"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets
+msgid "No tickets found."
+msgstr "Nessun ticket trovato."
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#, python-format
+msgid "None"
+msgstr "Nessuno"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+msgid "Number"
+msgstr "Numero"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_needaction_counter
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction_counter
+msgid "Number of Actions"
+msgstr "Numero di azioni"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_has_error_counter
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error_counter
+msgid "Number of errors"
+msgstr "Numero di errori"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_needaction_counter
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction_counter
+msgid "Number of messages requiring action"
+msgstr "Numero di messaggi che richiedono un'azione"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_has_error_counter
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error_counter
+msgid "Number of messages with delivery error"
+msgstr "Numero di messaggi con errore di consegna"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count
+msgid "Number of tickets"
+msgstr "Numero di ticket"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_high_priority
+msgid "Number of tickets in high priority"
+msgstr "Numero di ticket con priorità alta"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_unassigned
+msgid "Number of tickets unassigned"
+msgstr "Numero di ticket non assegnati"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_unattended
+msgid "Number of tickets unattended"
+msgstr "Numero di ticket non gestiti"
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_3
+msgid "Odoo"
+msgstr "Odoo"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Open"
+msgstr "Aperto"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_force_thread_id
+msgid ""
+"Optional ID of a thread (record) to which all incoming messages will be "
+"attached, even if they did not reply to it. If set, this will disable the "
+"creation of new records completely."
+msgstr ""
+"ID facoltativo di un thread (record) a cui verranno allegati tutti i "
+"messaggi in arrivo, anche se non hanno risposto. Se impostato, disabiliterà "
+"completamente la creazione di nuovi record."
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form
+msgid "Other Information"
+msgstr "Altre informazioni"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_user_id
+msgid "Owner"
+msgstr "Proprietario"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_model_id
+msgid "Parent Model"
+msgstr "Modello padre"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_thread_id
+msgid "Parent Record Thread ID"
+msgstr "ID record thread padre"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_model_id
+msgid ""
+"Parent model holding the alias. The model holding the alias reference is not "
+"necessarily the model given by alias_model_id (example: project "
+"(parent_model) and task (model))"
+msgstr ""
+"Modello padre che detiene l'alias. Il modello che contiene il riferimento "
+"alias non è necessariamente il modello fornito da alias_model_id (esempio: "
+"progetto (parent_model) e task (model))"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Partner"
+msgstr "Partner"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_name
+msgid "Partner Name"
+msgstr "Nome partner"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_views_pivot
+msgid "Pivot Analysis"
+msgstr "Analisi pivot"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_contact
+msgid ""
+"Policy to post a message on the document using the mailgateway.\n"
+"- everyone: everyone can post\n"
+"- partners: only authenticated partners\n"
+"- followers: only followers of the related document or members of following "
+"channels\n"
+msgstr ""
+"Politica per inviare un messaggio sul documento utilizzando il mailgateway.\n"
+"- chiunque: chiunque può inviare\n"
+"- clienti: solo i clienti autenticati\n"
+"- chi segue: solo chi segue il documento collegato o i membri dei seguenti "
+"canali\n"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_url
+msgid "Portal Access URL"
+msgstr "URL di accesso al portale"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__priority
+msgid "Priority"
+msgstr "Priorità"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree
+msgid "Priority tickets"
+msgstr "Ticket prioritari"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__done
+msgid "Ready for next stage"
+msgstr "Pronto per la prossima fase"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_force_thread_id
+msgid "Record Thread ID"
+msgstr "ID thread record"
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_rejected
+msgid "Rejected"
+msgstr "Respinto"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_ids
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_ids
+msgid "Related tickets"
+msgstr "Tickets correlati"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_reporting_action
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_reporting_menu
+msgid "Reporting"
+msgstr "Rendicontazione"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form
+msgid "Required Category"
+msgstr "Categoria richiesta"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_category_id_required
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_category_id_required
+msgid "Required Category field in Helpdesk portal"
+msgstr "Campo categoria richiesta nel portale Helpdesk"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form
+msgid "Required Team"
+msgstr "Team richiesto"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_team_id_required
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_team_id_required
+msgid "Required Team field in Helpdesk portal"
+msgstr "Campo team righiesto nel portale Helpdesk"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_user_id
+msgid "Responsible User"
+msgstr "Utente responsabile"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#, python-format
+msgid "Search in All"
+msgstr "Cercare fra tutti"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#, python-format
+msgid "Search in Number"
+msgstr "Cerca fra i numeri"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#, python-format
+msgid "Search in Title"
+msgstr "Cerca nel titolo"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_token
+msgid "Security Token"
+msgstr "Token di sicurezza"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_select_team
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_select_team
+msgid "Select team in Helpdesk portal"
+msgstr "Seleziona team nel portale Helpdesk"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket
+msgid "Send a new ticket"
+msgstr "Invia nuovo ticket"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__sequence
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__sequence
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__sequence
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__sequence
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__sequence
+msgid "Sequence"
+msgstr "Sequenza"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.action_helpdesk_mgmt_config_settings
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_config_settings_menu
+msgid "Settings"
+msgstr "Impostazioni"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.server,name:helpdesk_mgmt.model_helpdesk_ticket_action_share
+msgid "Share"
+msgstr "Condividi"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Show all records which has next action date is before today"
+msgstr "Visualizza tutte le righe con l'azione successiva antecedente ad oggi"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__show_in_portal
+msgid "Show in portal form"
+msgstr "Mostra nel modulo del portale"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form
+msgid "Show teams form"
+msgstr "Mostra modulo squadre"
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_1
+msgid "Software"
+msgstr "Software"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__stage_id
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+#, python-format
+msgid "Stage"
+msgstr "Fase"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__name
+msgid "Stage Name"
+msgstr "Nome fase"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_stage_action
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_stage_menu
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_category_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_channel_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_form
+msgid "Stages"
+msgstr "Fasi"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_state
+msgid ""
+"Status based on activities\n"
+"Overdue: Due date is already passed\n"
+"Today: Activity date is today\n"
+"Planned: Future activities."
+msgstr ""
+"Stato in base alle attività\n"
+"Scaduto: la data richiesta è trascorsa\n"
+"Oggi: la data attività è oggi\n"
+"Pianificato: attività future."
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket
+msgid "Subject"
+msgstr "Oggetto"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket
+msgid "Submit Ticket"
+msgstr "Invia Ticket"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Tag"
+msgstr "Etichetta"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__tag_ids
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_form
+msgid "Tags"
+msgstr "Etichette"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__team_id
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket
+msgid "Team"
+msgstr "Team"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__user_id
+msgid "Team Leader"
+msgstr "Team leader"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Team Members"
+msgstr "Membri Team"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_team_action
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_team_menu
+msgid "Teams"
+msgstr "Teams"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id
+msgid ""
+"The email address associated with                                this "
+"channel. New emails received will                                "
+"automatically create new tickets assigned                                to "
+"the channel."
+msgstr ""
+"L'indirizzo email associato a                                questo canale. "
+"Le nuove email ricevute creeranno automaticamente nuovi ticket da "
+"assegnare                                al canale."
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_model_id
+msgid ""
+"The model (Odoo Document Kind) to which this alias corresponds. Any incoming "
+"email that does not reply to an existing record will cause the creation of a "
+"new record of this model (e.g. a Project Task)"
+msgstr ""
+"Il modello (tipo documento Odoo) a cui corrisponde questo alias. Qualsiasi e-"
+"mail in arrivo che non risponde a un record esistente causerà la creazione "
+"di un nuovo record di questo modello (es. un task progetto)"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_name
+msgid ""
+"The name of the email alias, e.g. 'jobs' if you want to catch emails for "
+"<jobs@example.odoo.com>"
+msgstr ""
+"Il nome dell'alias email, ad es. 'lavori' se vuoi ricevere email per "
+"<lavori@example.odoo.com>"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_user_id
+msgid ""
+"The owner of records created upon receiving emails on this alias. If this "
+"field is not set the system will attempt to find the right owner based on "
+"the sender (From) address, or will use the Administrator account if no "
+"system user is found for that address."
+msgstr ""
+"Il proprietario dei record creati dopo aver ricevuto email con questo alias. "
+"Se questo campo non è impostato il sistema tenterà di trovare il "
+"proprietario corretto in base all'indirizzo del mittente (Da) oppure "
+"utilizzerà l'account amministratore se non viene trovato alcun utente di "
+"sistema per quell'indirizzo."
+
+#. module: helpdesk_mgmt
+#: model:mail.template,subject:helpdesk_mgmt.closed_ticket_template
+msgid "The ticket {{object.number}} has been closed."
+msgstr "Il ticket {{object.number}} è stato chiuso."
+
+#. module: helpdesk_mgmt
+#: model:mail.template,subject:helpdesk_mgmt.changed_stage_template
+msgid "The ticket {{object.number}} stage has changed."
+msgstr "La fase del ticket {{object.number}} è cambiata."
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__fold
+msgid ""
+"This stage is folded in the kanban view when there are no records in that "
+"stage to display."
+msgstr ""
+"Questa fase è minimizzata nella vista kanban quando non ci sono record da "
+"mostrare in questa fase."
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Ticket"
+msgstr "Ticket"
+
+#. module: helpdesk_mgmt
+#: model:mail.template,name:helpdesk_mgmt.assignment_email_template
+msgid "Ticket Assignment"
+msgstr "Assegnazione ticket"
+
+#. module: helpdesk_mgmt
+#: model:mail.message.subtype,name:helpdesk_mgmt.hlp_tck_created
+msgid "Ticket Created"
+msgstr "Ticket creato"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search
+msgid "Ticket Stage Search"
+msgstr "Ricerca fase Ticket"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_search
+msgid "Ticket Tag Search"
+msgstr "Ricerca Tag Ticket"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_tag_action
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_tag_menu
+msgid "Ticket Tags"
+msgstr "Tag Ticket"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_active_count
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_active_count
+msgid "Ticket active count"
+msgstr "Conteggio ticket attivi"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_count
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_count
+msgid "Ticket count"
+msgstr "Conteggio ticket"
+
+#. module: helpdesk_mgmt
+#: model:mail.message.subtype,description:helpdesk_mgmt.hlp_tck_created
+msgid "Ticket created"
+msgstr "Ticket creato"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__number
+msgid "Ticket number"
+msgstr "Numero Ticket"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_action
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__ticket_ids
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_count_string
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_count_string
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_menu
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_reporting_analysis
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_layout
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_home
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets
+msgid "Tickets"
+msgstr "Ticket"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__name
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+#, python-format
+msgid "Title"
+msgstr "Titolo"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view
+msgid "To Do"
+msgstr "Da fare"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Today Activities"
+msgstr "Attività odierne"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view
+msgid "Toggle dropdown"
+msgstr "Attiva menu a tendina"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_decoration
+msgid "Type of the exception activity on record."
+msgstr "Tipo di attività eccezione sul record."
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Unassigned"
+msgstr "Non assegnato"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree
+msgid "Unassigned tickets"
+msgstr "Ticket non assegnati"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__unattended
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__unattended
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Unattended"
+msgstr "Non gestito"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree
+msgid "Unattended tickets"
+msgstr "Ticket non gestiti"
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_res_users
+#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search
+msgid "User"
+msgstr "Utente"
+
+#. module: helpdesk_mgmt
+#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user_own
+msgid "User: Personal tickets"
+msgstr "Utente: Ticket Personali"
+
+#. module: helpdesk_mgmt
+#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user_team
+msgid "User: Team tickets"
+msgstr "Utente: ticket squadra"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__user_ids
+msgid "Users"
+msgstr "Utenti"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__3
+msgid "Very High"
+msgstr "Molto alta"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids
+msgid "Website Messages"
+msgstr "Messaggi sito web"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids
+msgid "Website communication history"
+msgstr "Storico comunicazioni sito web"
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_2
+msgid "Wifi"
+msgstr "Wifi"
+
+#. module: helpdesk_mgmt
+#: model:mail.template,subject:helpdesk_mgmt.assignment_email_template
+msgid ""
+"{{object.company_id.name}} Ticket Assignment (Ref {{object.number or 'n/"
+"a' }})"
+msgstr ""
+"{{object.company_id.name}} Assegnazione ticket (Rif. {{object.number or 'n/"
+"a' }})"
+
+#~ msgid "SMS Delivery error"
+#~ msgstr "Errore consegna SMS"
+
+#~ msgid "Number of messages which requires an action"
+#~ msgstr "Numero di messaggi che richiedono un'azione"
+
+#~ msgid "List of cc from incoming emails."
+#~ msgstr "Lista dei cc dalle email in entrata."
+
+#~ msgid "Number of unread messages"
+#~ msgstr "Numero di messaggi non letti"
+
+#~ msgid "Unread Messages"
+#~ msgstr "Messaggi non letti"
+
+#~ msgid "Unread Messages Counter"
+#~ msgstr "Contatore messaggi non letti"
+
+#~ msgid ""
+#~ "<br/>\n"
+#~ "                                    <b>Category:</b>"
+#~ msgstr ""
+#~ "<br/>\n"
+#~ "                                    <b>Categoria:</b>"
+
+#~ msgid ""
+#~ "<br/>\n"
+#~ "                                    <b>Stage:</b>"
+#~ msgstr ""
+#~ "<br/>\n"
+#~ "                                    <b>Fase:</b>"
+
+#~ msgid "History"
+#~ msgstr "Storico"
+
+#~ msgid "There are no tickets in your account."
+#~ msgstr "Non ci sono ticket nel tuo account."
+
+#~ msgid ""
+#~ "${object.company_id.name} Ticket Assignment (Ref ${object.number or 'n/"
+#~ "a' })"
+#~ msgstr ""
+#~ "${object.company_id.name} Assegnazione Ticket (Ref ${object.number or 'n/"
+#~ "a' })"
+
+#~ msgid ""
+#~ "<?xml version=\"1.0\"?>\n"
+#~ "<data><p>Hello ${object.user_id.name},</p>\n"
+#~ "                <p>The ticket ${object.number} has been assigned to you.</"
+#~ "p>\n"
+#~ "            </data>"
+#~ msgstr ""
+#~ "<?xml version=\"1.0\"?>\n"
+#~ "<data><p>Ciao ${object.user_id.name},</p>\n"
+#~ "                <p>Ti è stato assegnato il ticket ${object.number}.</p>\n"
+#~ "            </data>"
+
+#~ msgid "Followers (Channels)"
+#~ msgstr "Followers (Canali)"
+
+#~ msgid "The ticket ${object.number} has been closed."
+#~ msgstr "Il ticket ${object.number} è stato chiuso."
+
+#~ msgid "The ticket ${object.number} stage has changed."
+#~ msgstr "La fase del ticket ${object.number} è cambiata."
+
+#~ msgid "Ticket Stages"
+#~ msgstr "Fasi Ticket"
diff --git a/helpdesk_mgmt/i18n/pl.po b/helpdesk_mgmt/i18n/pl.po
new file mode 100644
index 0000000000..5ccb2a1186
--- /dev/null
+++ b/helpdesk_mgmt/i18n/pl.po
@@ -0,0 +1,1922 @@
+# Translation of Odoo Server.
+# This file contains the translation of the following modules:
+# 	* helpdesk_mgmt
+#
+msgid ""
+msgstr ""
+"Project-Id-Version: Odoo Server 15.0\n"
+"Report-Msgid-Bugs-To: \n"
+"PO-Revision-Date: 2022-08-10 10:07+0000\n"
+"Last-Translator: Jacek Michalski <michalski.jck@gmail.com>\n"
+"Language-Team: none\n"
+"Language: pl\n"
+"MIME-Version: 1.0\n"
+"Content-Type: text/plain; charset=UTF-8\n"
+"Content-Transfer-Encoding: \n"
+"Plural-Forms: nplurals=3; plural=n==1 ? 0 : n%10>=2 && n%10<=4 && (n%100<10 "
+"|| n%100>=20) ? 1 : 2;\n"
+"X-Generator: Weblate 4.3.2\n"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+msgid "<em class=\"font-weight-normal text-muted\">Tickets in category:</em>"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+msgid "<em class=\"font-weight-normal text-muted\">Tickets in stage:</em>"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:mail.template,body_html:helpdesk_mgmt.assignment_email_template
+msgid ""
+"<p>Hello <t t-out=\"object.user_id.name\"></t>,</p>\n"
+"                <p>The ticket <t t-out=\"object.number\"></t> has been "
+"assigned to you.</p>\n"
+"            "
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<small class=\"text-right\">Stage:</small>"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view
+msgid "<span>View</span>"
+msgstr "<span>Wyświetl</span>"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong class=\"d-block mb-2\">Attachments</strong>"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Assignee</strong>"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Category:</strong>"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Close Date:</strong>"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Customer</strong>"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Date:</strong>"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Description</strong>"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Last Stage Update:</strong>"
+msgstr "<strong>Ostatnia aktualizacja etapu:</strong>"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Message and communication history</strong>"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:mail.template,body_html:helpdesk_mgmt.closed_ticket_template
+msgid ""
+"<table border=\"0\" width=\"100%\" cellpadding=\"0\" bgcolor=\"#ededed\" "
+"style=\"padding: 20px; background-color: #ededed; border-collapse:separate;"
+"\">\n"
+"                    <tbody>\n"
+"                      <!-- HEADER -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding="
+"\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+"rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+"                            <tr>\n"
+"                              <td valign=\"middle\" align=\"right\">\n"
+"                                <img t-att-src=\"'/logo.png?company=%s' % "
+"object.company_id.id\" style=\"padding: 0px; margin: 0px; height: auto; "
+"width: 80px;\" t-att-alt=\"'%s' % object.company_id.name\">\n"
+"                              </td>\n"
+"                            </tr>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                      <!-- CONTENT -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding="
+"\"0\" bgcolor=\"#ffffff\" style=\"min-width: 590px; background-color: "
+"rgb(255, 255, 255); padding: 20px; border-collapse:separate;\">\n"
+"                            <tbody>\n"
+"                              <td valign=\"top\" style=\"font-family:Arial,"
+"Helvetica,sans-serif; color: #555; font-size: 14px;\">\n"
+"                                <p>Hello <t t-out=\"object.user_id.name\"></"
+"t>,</p>\n"
+"                                <p>The ticket \"<t t-out=\"object."
+"display_name\"></t>\" has been closed.</p>\n"
+"                              </td>\n"
+"                            </tbody>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                      <!-- FOOTER -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding="
+"\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+"rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+"                            <tr>\n"
+"                              <td valign=\"middle\" align=\"left\" style="
+"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.phone\"></t>\n"
+"                              </td>\n"
+"                              <td valign=\"middle\" align=\"left\" style="
+"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.email\"></t>\n"
+"                              </td>\n"
+"                              <td valign=\"middle\" align=\"left\" style="
+"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.website\"></t>\n"
+"                              </td>\n"
+"                            </tr>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                    </tbody>\n"
+"                </table>\n"
+"            "
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:mail.template,body_html:helpdesk_mgmt.changed_stage_template
+msgid ""
+"<table border=\"0\" width=\"100%\" cellpadding=\"0\" bgcolor=\"#ededed\" "
+"style=\"padding: 20px; background-color: #ededed; border-collapse:separate;"
+"\">\n"
+"                    <tbody>\n"
+"                      <!-- HEADER -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding="
+"\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+"rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+"                            <tr>\n"
+"                              <td valign=\"middle\" align=\"right\">\n"
+"                                <img t-att-src=\"'/logo.png?company=%s' % "
+"object.company_id.id\" style=\"padding: 0px; margin: 0px; height: auto; "
+"width: 80px;\" t-att-alt=\"'%s' % object.company_id.name\">\n"
+"                              </td>\n"
+"                            </tr>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                      <!-- CONTENT -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding="
+"\"0\" bgcolor=\"#ffffff\" style=\"min-width: 590px; background-color: "
+"rgb(255, 255, 255); padding: 20px; border-collapse:separate;\">\n"
+"                            <tbody>\n"
+"                              <td valign=\"top\" style=\"font-family:Arial,"
+"Helvetica,sans-serif; color: #555; font-size: 14px;\">\n"
+"                                <p>Hello <t t-out=\"object.user_id.name\"></"
+"t>,</p>\n"
+"                                <p>The ticket \"<t t-out=\"object."
+"display_name\"></t>\" stage has changed to <t t-out=\"object.stage_id.name"
+"\"></t>.</p>\n"
+"                              </td>\n"
+"                            </tbody>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                      <!-- FOOTER -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding="
+"\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+"rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+"                            <tr>\n"
+"                              <td valign=\"middle\" align=\"left\" style="
+"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.phone\"></t>\n"
+"                              </td>\n"
+"                              <td valign=\"middle\" align=\"left\" style="
+"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.email\"></t>\n"
+"                              </td>\n"
+"                              <td valign=\"middle\" align=\"left\" style="
+"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.website\"></t>\n"
+"                              </td>\n"
+"                            </tr>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                    </tbody>\n"
+"                </table>\n"
+"            "
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_defaults
+msgid ""
+"A Python dictionary that will be evaluated to provide default values when "
+"creating new records for this alias."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Accept Emails From"
+msgstr "Akceptuj e-maile od"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_warning
+msgid "Access warning"
+msgstr "Ostrzeżenie o dostępie"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_needaction
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction
+msgid "Action Needed"
+msgstr "Wymagane działanie"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__active
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__active
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__active
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__active
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__active
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__active
+msgid "Active"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree
+msgid "Active tickets"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_ids
+msgid "Activities"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_decoration
+msgid "Activity Exception Decoration"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_state
+msgid "Activity State"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_type_icon
+msgid "Activity Type Icon"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket
+msgid "Add Attachments"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_contact
+msgid "Alias Contact Security"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_name
+msgid "Alias Name"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_domain
+msgid "Alias domain"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_model_id
+msgid "Aliased Model"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view
+#, python-format
+msgid "All"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__show_in_portal
+msgid "Allow to select this team when creating a new ticket in the portal."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_category_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_channel_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search
+msgid "Archived"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Assign to"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form
+msgid "Assign to me"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__assigned_date
+msgid "Assigned Date"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__user_id
+msgid "Assigned user"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_attachment_count
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_attachment_count
+msgid "Attachment Count"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Avatar"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_awaiting
+msgid "Awaiting"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__blocked
+msgid "Blocked"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+msgid "By"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_cancelled
+msgid "Cancelled"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_category_action
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_category_menu
+msgid "Categories"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__category_id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__category_ids
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+#, python-format
+msgid "Category"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__channel_id
+msgid "Channel"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__channel_id
+msgid ""
+"Channel indicates where the source of a ticketcomes from (it could be a "
+"phone call, an email...)"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_channel_action
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_channel_menu
+msgid "Channels"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+msgid "Close Date"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__close_from_portal
+msgid "Close From Portal"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__closed
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__closed
+msgid "Closed"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__closed_date
+msgid "Closed Date"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__color
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__color
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__color
+msgid "Color Index"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_res_company
+msgid "Companies"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__company_id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__company_id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__company_id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__company_id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__company_id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__company_id
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search
+msgid "Company"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_res_config_settings
+msgid "Config Settings"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_config_main_menu
+msgid "Configuration"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Configure domain name"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_res_partner
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_id
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "Contact"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+msgid "Create Date"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__create_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__create_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__create_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__create_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__create_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__create_uid
+msgid "Created by"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__create_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__create_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__create_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__create_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__create_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__create_date
+msgid "Created on"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+msgid "Current stage of the ticket"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "Current stage of this ticket"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_bounced_content
+msgid "Custom Bounced Message"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0
+#, python-format
+msgid "Customer"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0
+#, python-format
+msgid "Customer Email"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__access_url
+msgid "Customer Portal URL"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_dashboard_action
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_dashboard_menu
+msgid "Dashboard"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__normal
+msgid "Default"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_defaults
+msgid "Default Values"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_kanban
+msgid "Delete"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__description
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__description
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form
+msgid "Description"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__display_name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__display_name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__display_name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__display_name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__display_name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__display_name
+msgid "Display Name"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__close_from_portal
+msgid ""
+"Display button in portal ticket form to allow closing ticket with this stage "
+"as target."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_done
+msgid "Done"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_kanban
+msgid "Dropdown menu"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.server,name:helpdesk_mgmt.action_duplicate_ticket
+msgid "Duplicate"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_kanban
+msgid "Edit"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_email
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id
+msgid "Email"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Email Alias"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__mail_template_id
+msgid "Email Template"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__email_cc
+msgid "Email cc"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__fold
+msgid "Folded in Kanban"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid ""
+"Follow this salesteam to automatically track the events associated to users "
+"of this team."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_follower_ids
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_follower_ids
+msgid "Followers"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_partner_ids
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_partner_ids
+msgid "Followers (Partners)"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_type_icon
+msgid "Font awesome icon e.g. fa-tasks"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Future Activities"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__sequence
+msgid "Gives the sequence order when displaying a list of tickets."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Group By"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__has_message
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__has_message
+msgid "Has Message"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.module.category,name:helpdesk_mgmt.module_helpdesk_category
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_main_menu
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form
+msgid "Helpdesk"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search
+msgid "Helpdesk Category Search"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:mail.template,name:helpdesk_mgmt.changed_stage_template
+msgid "Helpdesk Changed Stage notification Email"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:mail.template,name:helpdesk_mgmt.closed_ticket_template
+msgid "Helpdesk Closed Ticket Notification Email"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_manager
+msgid "Helpdesk Manager"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_team_ids
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Helpdesk Team"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search
+msgid "Helpdesk Team Search"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Helpdesk Team name..."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__team_ids
+msgid "Helpdesk Teams"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.action_helpdesk_ticket_kanban_from_dashboard
+#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form
+msgid "Helpdesk Ticket"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_category
+msgid "Helpdesk Ticket Category"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_channel
+msgid "Helpdesk Ticket Channel"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:mail.message.subtype,name:helpdesk_mgmt.hlp_tck_team_created
+msgid "Helpdesk Ticket Created"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_stage
+msgid "Helpdesk Ticket Stage"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_tag
+msgid "Helpdesk Ticket Tag"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_team
+msgid "Helpdesk Ticket Team"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.module.category,description:helpdesk_mgmt.module_helpdesk_category
+msgid "Helps you handle your helpdesk security."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__2
+msgid "High"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "High Priority"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__id
+msgid "ID"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_thread_id
+msgid ""
+"ID of the parent record holding the alias (example: project holding the task "
+"creation alias)"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_icon
+msgid "Icon"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_icon
+msgid "Icon to indicate an exception activity."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_needaction
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction
+msgid "If checked, new messages require your attention."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_has_error
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error
+msgid "If checked, some messages have a delivery error."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__mail_template_id
+msgid ""
+"If set an email will be sent to the customer when the ticketreaches this "
+"step."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_bounced_content
+msgid ""
+"If set, this content will automatically be sent out to unauthorized users "
+"instead of the default message."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_in_progress
+msgid "In Progress"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_is_follower
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_is_follower
+msgid "Is Follower"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__kanban_state
+msgid "Kanban State"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket____last_update
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category____last_update
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel____last_update
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage____last_update
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag____last_update
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team____last_update
+msgid "Last Modified on"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__last_stage_update
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+#, python-format
+msgid "Last Stage Update"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__write_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__write_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__write_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__write_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__write_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__write_uid
+msgid "Last Updated by"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__write_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__write_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__write_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__write_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__write_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__write_date
+msgid "Last Updated on"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Last Week"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Late Activities"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__0
+msgid "Low"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_main_attachment_id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_main_attachment_id
+msgid "Main Attachment"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__attachment_ids
+msgid "Media Attachments"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__1
+msgid "Medium"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__user_ids
+msgid "Members"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_has_error
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error
+msgid "Message Delivery error"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_ids
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_ids
+msgid "Messages"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "My Activities"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__my_activity_date_deadline
+msgid "My Activity Deadline"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "My Followed Tickets"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "My Tickets"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__name
+msgid "Name"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_new
+msgid "New"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_home
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets
+msgid "New Ticket"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form
+msgid "New ticket form (portal)"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#, python-format
+msgid "Newest"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_date_deadline
+msgid "Next Activity Deadline"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_summary
+msgid "Next Activity Summary"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_type_id
+msgid "Next Activity Type"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0
+#, python-format
+msgid "No Subject"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets
+msgid "No tickets found."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#, python-format
+msgid "None"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+msgid "Number"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_needaction_counter
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction_counter
+msgid "Number of Actions"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_has_error_counter
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error_counter
+msgid "Number of errors"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_needaction_counter
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction_counter
+msgid "Number of messages requiring action"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_has_error_counter
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error_counter
+msgid "Number of messages with delivery error"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count
+msgid "Number of tickets"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_high_priority
+msgid "Number of tickets in high priority"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_unassigned
+msgid "Number of tickets unassigned"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_unattended
+msgid "Number of tickets unattended"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_3
+msgid "Odoo"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Open"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_force_thread_id
+msgid ""
+"Optional ID of a thread (record) to which all incoming messages will be "
+"attached, even if they did not reply to it. If set, this will disable the "
+"creation of new records completely."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form
+msgid "Other Information"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_user_id
+msgid "Owner"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_model_id
+msgid "Parent Model"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_thread_id
+msgid "Parent Record Thread ID"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_model_id
+msgid ""
+"Parent model holding the alias. The model holding the alias reference is not "
+"necessarily the model given by alias_model_id (example: project "
+"(parent_model) and task (model))"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Partner"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_name
+msgid "Partner Name"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_views_pivot
+msgid "Pivot Analysis"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_contact
+msgid ""
+"Policy to post a message on the document using the mailgateway.\n"
+"- everyone: everyone can post\n"
+"- partners: only authenticated partners\n"
+"- followers: only followers of the related document or members of following "
+"channels\n"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_url
+msgid "Portal Access URL"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__priority
+msgid "Priority"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree
+msgid "Priority tickets"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__done
+msgid "Ready for next stage"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_force_thread_id
+msgid "Record Thread ID"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_rejected
+msgid "Rejected"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_ids
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_ids
+msgid "Related tickets"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_reporting_action
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_reporting_menu
+msgid "Reporting"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form
+msgid "Required Category"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_category_id_required
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_category_id_required
+msgid "Required Category field in Helpdesk portal"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form
+msgid "Required Team"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_team_id_required
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_team_id_required
+msgid "Required Team field in Helpdesk portal"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_user_id
+msgid "Responsible User"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#, python-format
+msgid "Search in All"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#, python-format
+msgid "Search in Number"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#, python-format
+msgid "Search in Title"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_token
+msgid "Security Token"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_select_team
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_select_team
+msgid "Select team in Helpdesk portal"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket
+msgid "Send a new ticket"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__sequence
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__sequence
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__sequence
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__sequence
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__sequence
+msgid "Sequence"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.action_helpdesk_mgmt_config_settings
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_config_settings_menu
+msgid "Settings"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.server,name:helpdesk_mgmt.model_helpdesk_ticket_action_share
+msgid "Share"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Show all records which has next action date is before today"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__show_in_portal
+msgid "Show in portal form"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form
+msgid "Show teams form"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_1
+msgid "Software"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__stage_id
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+#, python-format
+msgid "Stage"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__name
+msgid "Stage Name"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_stage_action
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_stage_menu
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_category_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_channel_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_form
+msgid "Stages"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_state
+msgid ""
+"Status based on activities\n"
+"Overdue: Due date is already passed\n"
+"Today: Activity date is today\n"
+"Planned: Future activities."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket
+msgid "Subject"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket
+msgid "Submit Ticket"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Tag"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__tag_ids
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_form
+msgid "Tags"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__team_id
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket
+msgid "Team"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__user_id
+msgid "Team Leader"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Team Members"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_team_action
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_team_menu
+msgid "Teams"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id
+msgid ""
+"The email address associated with                                this "
+"channel. New emails received will                                "
+"automatically create new tickets assigned                                to "
+"the channel."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_model_id
+msgid ""
+"The model (Odoo Document Kind) to which this alias corresponds. Any incoming "
+"email that does not reply to an existing record will cause the creation of a "
+"new record of this model (e.g. a Project Task)"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_name
+msgid ""
+"The name of the email alias, e.g. 'jobs' if you want to catch emails for "
+"<jobs@example.odoo.com>"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_user_id
+msgid ""
+"The owner of records created upon receiving emails on this alias. If this "
+"field is not set the system will attempt to find the right owner based on "
+"the sender (From) address, or will use the Administrator account if no "
+"system user is found for that address."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:mail.template,subject:helpdesk_mgmt.closed_ticket_template
+msgid "The ticket {{object.number}} has been closed."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:mail.template,subject:helpdesk_mgmt.changed_stage_template
+msgid "The ticket {{object.number}} stage has changed."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__fold
+msgid ""
+"This stage is folded in the kanban view when there are no records in that "
+"stage to display."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Ticket"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:mail.template,name:helpdesk_mgmt.assignment_email_template
+msgid "Ticket Assignment"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:mail.message.subtype,name:helpdesk_mgmt.hlp_tck_created
+msgid "Ticket Created"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search
+msgid "Ticket Stage Search"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_search
+msgid "Ticket Tag Search"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_tag_action
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_tag_menu
+msgid "Ticket Tags"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_active_count
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_active_count
+msgid "Ticket active count"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_count
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_count
+msgid "Ticket count"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:mail.message.subtype,description:helpdesk_mgmt.hlp_tck_created
+msgid "Ticket created"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__number
+msgid "Ticket number"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_action
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__ticket_ids
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_count_string
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_count_string
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_menu
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_reporting_analysis
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_layout
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_home
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets
+msgid "Tickets"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__name
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+#, python-format
+msgid "Title"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view
+msgid "To Do"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Today Activities"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view
+msgid "Toggle dropdown"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_decoration
+msgid "Type of the exception activity on record."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Unassigned"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree
+msgid "Unassigned tickets"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__unattended
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__unattended
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Unattended"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree
+msgid "Unattended tickets"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_res_users
+#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search
+msgid "User"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user_own
+msgid "User: Personal tickets"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user_team
+msgid "User: Team tickets"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__user_ids
+msgid "Users"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__3
+msgid "Very High"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids
+msgid "Website Messages"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids
+msgid "Website communication history"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_2
+msgid "Wifi"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:mail.template,subject:helpdesk_mgmt.assignment_email_template
+msgid ""
+"{{object.company_id.name}} Ticket Assignment (Ref {{object.number or 'n/"
+"a' }})"
+msgstr ""
+
+#~ msgid ""
+#~ "<p>Hello <t t-out=\"object.user_id.name\"/>,</p>\n"
+#~ "                <p>The ticket <t t-out=\"object.number\"/> has been "
+#~ "assigned to you.</p>\n"
+#~ "            "
+#~ msgstr ""
+#~ "<p>Witaj <t t-out=\"object.user_id.name\"/>,</p>\n"
+#~ "                <p>Zgłoszenie <t t-out=\"object.number\"/> zostało "
+#~ "przypisane do Ciebie.</p>\n"
+#~ "            "
+
+#~ msgid ""
+#~ "<table border=\"0\" width=\"100%\" cellpadding=\"0\" bgcolor=\"#ededed\" "
+#~ "style=\"padding: 20px; background-color: #ededed; border-collapse:"
+#~ "separate;\">\n"
+#~ "                    <tbody>\n"
+#~ "                      <!-- HEADER -->\n"
+#~ "                      <tr>\n"
+#~ "                        <td align=\"center\" style=\"min-width: 590px;"
+#~ "\">\n"
+#~ "                          <table width=\"590\" border=\"0\" cellpadding="
+#~ "\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+#~ "rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+#~ "                            <tr>\n"
+#~ "                              <td valign=\"middle\" align=\"right\">\n"
+#~ "                                <img t-att-src=\"'/logo.png?company=%s' % "
+#~ "object.company_id.id\" style=\"padding: 0px; margin: 0px; height: auto; "
+#~ "width: 80px;\" t-att-alt=\"'%s' % object.company_id.name\"/>\n"
+#~ "                              </td>\n"
+#~ "                            </tr>\n"
+#~ "                          </table>\n"
+#~ "                        </td>\n"
+#~ "                      </tr>\n"
+#~ "                      <!-- CONTENT -->\n"
+#~ "                      <tr>\n"
+#~ "                        <td align=\"center\" style=\"min-width: 590px;"
+#~ "\">\n"
+#~ "                          <table width=\"590\" border=\"0\" cellpadding="
+#~ "\"0\" bgcolor=\"#ffffff\" style=\"min-width: 590px; background-color: "
+#~ "rgb(255, 255, 255); padding: 20px; border-collapse:separate;\">\n"
+#~ "                            <tbody>\n"
+#~ "                              <td valign=\"top\" style=\"font-family:"
+#~ "Arial,Helvetica,sans-serif; color: #555; font-size: 14px;\">\n"
+#~ "                                <p>Hello <t t-out=\"object.user_id.name\"/"
+#~ ">,</p>\n"
+#~ "                                <p>The ticket \"<t t-out=\"object."
+#~ "display_name\"/>\" has been closed.</p>\n"
+#~ "                              </td>\n"
+#~ "                            </tbody>\n"
+#~ "                          </table>\n"
+#~ "                        </td>\n"
+#~ "                      </tr>\n"
+#~ "                      <!-- FOOTER -->\n"
+#~ "                      <tr>\n"
+#~ "                        <td align=\"center\" style=\"min-width: 590px;"
+#~ "\">\n"
+#~ "                          <table width=\"590\" border=\"0\" cellpadding="
+#~ "\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+#~ "rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+#~ "                            <tr>\n"
+#~ "                              <td valign=\"middle\" align=\"left\" style="
+#~ "\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;"
+#~ "\">\n"
+#~ "                                <t t-out=\"object.company_id.phone\"/>\n"
+#~ "                              </td>\n"
+#~ "                              <td valign=\"middle\" align=\"left\" style="
+#~ "\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;"
+#~ "\">\n"
+#~ "                                <t t-out=\"object.company_id.email\"/>\n"
+#~ "                              </td>\n"
+#~ "                              <td valign=\"middle\" align=\"left\" style="
+#~ "\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;"
+#~ "\">\n"
+#~ "                                <t t-out=\"object.company_id.website\"/>\n"
+#~ "                              </td>\n"
+#~ "                            </tr>\n"
+#~ "                          </table>\n"
+#~ "                        </td>\n"
+#~ "                      </tr>\n"
+#~ "                    </tbody>\n"
+#~ "                </table>\n"
+#~ "            "
+#~ msgstr ""
+#~ "<table border=\"0\" width=\"100%\" cellpadding=\"0\" bgcolor=\"#ededed\" "
+#~ "style=\"padding: 20px; background-color: #ededed; border-collapse:"
+#~ "separate;\">\n"
+#~ "                    <tbody>\n"
+#~ "                      <!-- HEADER -->\n"
+#~ "                      <tr>\n"
+#~ "                        <td align=\"center\" style=\"min-width: 590px;"
+#~ "\">\n"
+#~ "                          <table width=\"590\" border=\"0\" cellpadding="
+#~ "\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+#~ "rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+#~ "                            <tr>\n"
+#~ "                              <td valign=\"middle\" align=\"right\">\n"
+#~ "                                <img t-att-src=\"'/logo.png?company=%s' % "
+#~ "object.company_id.id\" style=\"padding: 0px; margin: 0px; height: auto; "
+#~ "width: 80px;\" t-att-alt=\"'%s' % object.company_id.name\"/>\n"
+#~ "                              </td>\n"
+#~ "                            </tr>\n"
+#~ "                          </table>\n"
+#~ "                        </td>\n"
+#~ "                      </tr>\n"
+#~ "                      <!-- CONTENT -->\n"
+#~ "                      <tr>\n"
+#~ "                        <td align=\"center\" style=\"min-width: 590px;"
+#~ "\">\n"
+#~ "                          <table width=\"590\" border=\"0\" cellpadding="
+#~ "\"0\" bgcolor=\"#ffffff\" style=\"min-width: 590px; background-color: "
+#~ "rgb(255, 255, 255); padding: 20px; border-collapse:separate;\">\n"
+#~ "                            <tbody>\n"
+#~ "                              <td valign=\"top\" style=\"font-family:"
+#~ "Arial,Helvetica,sans-serif; color: #555; font-size: 14px;\">\n"
+#~ "                                <p>Witaj <t t-out=\"object.user_id.name\"/"
+#~ ">,</p>\n"
+#~ "                                <p>Zgłoszenie \"<t t-out=\"object."
+#~ "display_name\"/>\" zostało zamknięte.</p>\n"
+#~ "                              </td>\n"
+#~ "                            </tbody>\n"
+#~ "                          </table>\n"
+#~ "                        </td>\n"
+#~ "                      </tr>\n"
+#~ "                      <!-- FOOTER -->\n"
+#~ "                      <tr>\n"
+#~ "                        <td align=\"center\" style=\"min-width: 590px;"
+#~ "\">\n"
+#~ "                          <table width=\"590\" border=\"0\" cellpadding="
+#~ "\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+#~ "rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+#~ "                            <tr>\n"
+#~ "                              <td valign=\"middle\" align=\"left\" style="
+#~ "\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;"
+#~ "\">\n"
+#~ "                                <t t-out=\"object.company_id.phone\"/>\n"
+#~ "                              </td>\n"
+#~ "                              <td valign=\"middle\" align=\"left\" style="
+#~ "\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;"
+#~ "\">\n"
+#~ "                                <t t-out=\"object.company_id.email\"/>\n"
+#~ "                              </td>\n"
+#~ "                              <td valign=\"middle\" align=\"left\" style="
+#~ "\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;"
+#~ "\">\n"
+#~ "                                <t t-out=\"object.company_id.website\"/>\n"
+#~ "                              </td>\n"
+#~ "                            </tr>\n"
+#~ "                          </table>\n"
+#~ "                        </td>\n"
+#~ "                      </tr>\n"
+#~ "                    </tbody>\n"
+#~ "                </table>\n"
+#~ "            "
+
+#~ msgid ""
+#~ "<table border=\"0\" width=\"100%\" cellpadding=\"0\" bgcolor=\"#ededed\" "
+#~ "style=\"padding: 20px; background-color: #ededed; border-collapse:"
+#~ "separate;\">\n"
+#~ "                    <tbody>\n"
+#~ "                      <!-- HEADER -->\n"
+#~ "                      <tr>\n"
+#~ "                        <td align=\"center\" style=\"min-width: 590px;"
+#~ "\">\n"
+#~ "                          <table width=\"590\" border=\"0\" cellpadding="
+#~ "\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+#~ "rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+#~ "                            <tr>\n"
+#~ "                              <td valign=\"middle\" align=\"right\">\n"
+#~ "                                <img t-att-src=\"'/logo.png?company=%s' % "
+#~ "object.company_id.id\" style=\"padding: 0px; margin: 0px; height: auto; "
+#~ "width: 80px;\" t-att-alt=\"'%s' % object.company_id.name\"/>\n"
+#~ "                              </td>\n"
+#~ "                            </tr>\n"
+#~ "                          </table>\n"
+#~ "                        </td>\n"
+#~ "                      </tr>\n"
+#~ "                      <!-- CONTENT -->\n"
+#~ "                      <tr>\n"
+#~ "                        <td align=\"center\" style=\"min-width: 590px;"
+#~ "\">\n"
+#~ "                          <table width=\"590\" border=\"0\" cellpadding="
+#~ "\"0\" bgcolor=\"#ffffff\" style=\"min-width: 590px; background-color: "
+#~ "rgb(255, 255, 255); padding: 20px; border-collapse:separate;\">\n"
+#~ "                            <tbody>\n"
+#~ "                              <td valign=\"top\" style=\"font-family:"
+#~ "Arial,Helvetica,sans-serif; color: #555; font-size: 14px;\">\n"
+#~ "                                <p>Hello <t t-out=\"object.user_id.name\"/"
+#~ ">,</p>\n"
+#~ "                                <p>The ticket \"<t t-out=\"object."
+#~ "display_name\"/>\" stage has changed to <t t-out=\"object.stage_id.name\"/"
+#~ ">.</p>\n"
+#~ "                              </td>\n"
+#~ "                            </tbody>\n"
+#~ "                          </table>\n"
+#~ "                        </td>\n"
+#~ "                      </tr>\n"
+#~ "                      <!-- FOOTER -->\n"
+#~ "                      <tr>\n"
+#~ "                        <td align=\"center\" style=\"min-width: 590px;"
+#~ "\">\n"
+#~ "                          <table width=\"590\" border=\"0\" cellpadding="
+#~ "\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+#~ "rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+#~ "                            <tr>\n"
+#~ "                              <td valign=\"middle\" align=\"left\" style="
+#~ "\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;"
+#~ "\">\n"
+#~ "                                <t t-out=\"object.company_id.phone\"/>\n"
+#~ "                              </td>\n"
+#~ "                              <td valign=\"middle\" align=\"left\" style="
+#~ "\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;"
+#~ "\">\n"
+#~ "                                <t t-out=\"object.company_id.email\"/>\n"
+#~ "                              </td>\n"
+#~ "                              <td valign=\"middle\" align=\"left\" style="
+#~ "\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;"
+#~ "\">\n"
+#~ "                                <t t-out=\"object.company_id.website\"/>\n"
+#~ "                              </td>\n"
+#~ "                            </tr>\n"
+#~ "                          </table>\n"
+#~ "                        </td>\n"
+#~ "                      </tr>\n"
+#~ "                    </tbody>\n"
+#~ "                </table>\n"
+#~ "            "
+#~ msgstr ""
+#~ "<table border=\"0\" width=\"100%\" cellpadding=\"0\" bgcolor=\"#ededed\" "
+#~ "style=\"padding: 20px; background-color: #ededed; border-collapse:"
+#~ "separate;\">\n"
+#~ "                    <tbody>\n"
+#~ "                      <!-- HEADER -->\n"
+#~ "                      <tr>\n"
+#~ "                        <td align=\"center\" style=\"min-width: 590px;"
+#~ "\">\n"
+#~ "                          <table width=\"590\" border=\"0\" cellpadding="
+#~ "\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+#~ "rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+#~ "                            <tr>\n"
+#~ "                              <td valign=\"middle\" align=\"right\">\n"
+#~ "                                <img t-att-src=\"'/logo.png?company=%s' % "
+#~ "object.company_id.id\" style=\"padding: 0px; margin: 0px; height: auto; "
+#~ "width: 80px;\" t-att-alt=\"'%s' % object.company_id.name\"/>\n"
+#~ "                              </td>\n"
+#~ "                            </tr>\n"
+#~ "                          </table>\n"
+#~ "                        </td>\n"
+#~ "                      </tr>\n"
+#~ "                      <!-- CONTENT -->\n"
+#~ "                      <tr>\n"
+#~ "                        <td align=\"center\" style=\"min-width: 590px;"
+#~ "\">\n"
+#~ "                          <table width=\"590\" border=\"0\" cellpadding="
+#~ "\"0\" bgcolor=\"#ffffff\" style=\"min-width: 590px; background-color: "
+#~ "rgb(255, 255, 255); padding: 20px; border-collapse:separate;\">\n"
+#~ "                            <tbody>\n"
+#~ "                              <td valign=\"top\" style=\"font-family:"
+#~ "Arial,Helvetica,sans-serif; color: #555; font-size: 14px;\">\n"
+#~ "                                <p>Witaj <t t-out=\"object.user_id.name\"/"
+#~ ">,</p>\n"
+#~ "                                <p>Zgłoszenie \"<t t-out=\"object."
+#~ "display_name\"/>\" zostało zaktualizowane, a jego etap to <t t-out="
+#~ "\"object.stage_id.name\"/>.</p>\n"
+#~ "                              </td>\n"
+#~ "                            </tbody>\n"
+#~ "                          </table>\n"
+#~ "                        </td>\n"
+#~ "                      </tr>\n"
+#~ "                      <!-- FOOTER -->\n"
+#~ "                      <tr>\n"
+#~ "                        <td align=\"center\" style=\"min-width: 590px;"
+#~ "\">\n"
+#~ "                          <table width=\"590\" border=\"0\" cellpadding="
+#~ "\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+#~ "rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+#~ "                            <tr>\n"
+#~ "                              <td valign=\"middle\" align=\"left\" style="
+#~ "\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;"
+#~ "\">\n"
+#~ "                                <t t-out=\"object.company_id.phone\"/>\n"
+#~ "                              </td>\n"
+#~ "                              <td valign=\"middle\" align=\"left\" style="
+#~ "\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;"
+#~ "\">\n"
+#~ "                                <t t-out=\"object.company_id.email\"/>\n"
+#~ "                              </td>\n"
+#~ "                              <td valign=\"middle\" align=\"left\" style="
+#~ "\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;"
+#~ "\">\n"
+#~ "                                <t t-out=\"object.company_id.website\"/>\n"
+#~ "                              </td>\n"
+#~ "                            </tr>\n"
+#~ "                          </table>\n"
+#~ "                        </td>\n"
+#~ "                      </tr>\n"
+#~ "                    </tbody>\n"
+#~ "                </table>\n"
+#~ "            "
+
+#~ msgid ""
+#~ "<br/>\n"
+#~ "                                    <b>Category:</b>"
+#~ msgstr ""
+#~ "<br/>\n"
+#~ "                                    <b>Kategoria:</b>"
+
+#~ msgid ""
+#~ "<br/>\n"
+#~ "                                    <b>Stage:</b>"
+#~ msgstr ""
+#~ "<br/>\n"
+#~ "                                    <b>Etap:</b>"
+
+#~ msgid ""
+#~ "<br/>\n"
+#~ "                                    <strong>Date:</strong>"
+#~ msgstr ""
+#~ "<br/>\n"
+#~ "                                    <strong>Data:</strong>"
+
+#~ msgid "<strong>Number:</strong>"
+#~ msgstr "<strong>Numer:</strong>"
diff --git a/helpdesk_mgmt/i18n/pt.po b/helpdesk_mgmt/i18n/pt.po
new file mode 100644
index 0000000000..e5d56e2ce9
--- /dev/null
+++ b/helpdesk_mgmt/i18n/pt.po
@@ -0,0 +1,2012 @@
+# Translation of Odoo Server.
+# This file contains the translation of the following modules:
+# 	* helpdesk_mgmt
+#
+msgid ""
+msgstr ""
+"Project-Id-Version: Odoo Server 14.0\n"
+"Report-Msgid-Bugs-To: \n"
+"PO-Revision-Date: 2021-09-20 20:34+0000\n"
+"Last-Translator: Pedro Castro Silva <pedrocs@exo.pt>\n"
+"Language-Team: none\n"
+"Language: pt\n"
+"MIME-Version: 1.0\n"
+"Content-Type: text/plain; charset=UTF-8\n"
+"Content-Transfer-Encoding: \n"
+"Plural-Forms: nplurals=2; plural=n > 1;\n"
+"X-Generator: Weblate 4.3.2\n"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+msgid "<em class=\"font-weight-normal text-muted\">Tickets in category:</em>"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+msgid "<em class=\"font-weight-normal text-muted\">Tickets in stage:</em>"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:mail.template,body_html:helpdesk_mgmt.assignment_email_template
+msgid ""
+"<p>Hello <t t-out=\"object.user_id.name\"></t>,</p>\n"
+"                <p>The ticket <t t-out=\"object.number\"></t> has been "
+"assigned to you.</p>\n"
+"            "
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<small class=\"text-right\">Stage:</small>"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view
+msgid "<span>View</span>"
+msgstr "<span>Ver</span>"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong class=\"d-block mb-2\">Attachments</strong>"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Assignee</strong>"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Category:</strong>"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Close Date:</strong>"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Customer</strong>"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Date:</strong>"
+msgstr "<strong>Data:</strong>"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Description</strong>"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Last Stage Update:</strong>"
+msgstr "<strong>Última Atualização de Etapa:</strong>"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Message and communication history</strong>"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:mail.template,body_html:helpdesk_mgmt.closed_ticket_template
+msgid ""
+"<table border=\"0\" width=\"100%\" cellpadding=\"0\" bgcolor=\"#ededed\" "
+"style=\"padding: 20px; background-color: #ededed; border-collapse:separate;"
+"\">\n"
+"                    <tbody>\n"
+"                      <!-- HEADER -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding="
+"\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+"rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+"                            <tr>\n"
+"                              <td valign=\"middle\" align=\"right\">\n"
+"                                <img t-att-src=\"'/logo.png?company=%s' % "
+"object.company_id.id\" style=\"padding: 0px; margin: 0px; height: auto; "
+"width: 80px;\" t-att-alt=\"'%s' % object.company_id.name\">\n"
+"                              </td>\n"
+"                            </tr>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                      <!-- CONTENT -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding="
+"\"0\" bgcolor=\"#ffffff\" style=\"min-width: 590px; background-color: "
+"rgb(255, 255, 255); padding: 20px; border-collapse:separate;\">\n"
+"                            <tbody>\n"
+"                              <td valign=\"top\" style=\"font-family:Arial,"
+"Helvetica,sans-serif; color: #555; font-size: 14px;\">\n"
+"                                <p>Hello <t t-out=\"object.user_id.name\"></"
+"t>,</p>\n"
+"                                <p>The ticket \"<t t-out=\"object."
+"display_name\"></t>\" has been closed.</p>\n"
+"                              </td>\n"
+"                            </tbody>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                      <!-- FOOTER -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding="
+"\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+"rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+"                            <tr>\n"
+"                              <td valign=\"middle\" align=\"left\" style="
+"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.phone\"></t>\n"
+"                              </td>\n"
+"                              <td valign=\"middle\" align=\"left\" style="
+"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.email\"></t>\n"
+"                              </td>\n"
+"                              <td valign=\"middle\" align=\"left\" style="
+"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.website\"></t>\n"
+"                              </td>\n"
+"                            </tr>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                    </tbody>\n"
+"                </table>\n"
+"            "
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:mail.template,body_html:helpdesk_mgmt.changed_stage_template
+msgid ""
+"<table border=\"0\" width=\"100%\" cellpadding=\"0\" bgcolor=\"#ededed\" "
+"style=\"padding: 20px; background-color: #ededed; border-collapse:separate;"
+"\">\n"
+"                    <tbody>\n"
+"                      <!-- HEADER -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding="
+"\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+"rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+"                            <tr>\n"
+"                              <td valign=\"middle\" align=\"right\">\n"
+"                                <img t-att-src=\"'/logo.png?company=%s' % "
+"object.company_id.id\" style=\"padding: 0px; margin: 0px; height: auto; "
+"width: 80px;\" t-att-alt=\"'%s' % object.company_id.name\">\n"
+"                              </td>\n"
+"                            </tr>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                      <!-- CONTENT -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding="
+"\"0\" bgcolor=\"#ffffff\" style=\"min-width: 590px; background-color: "
+"rgb(255, 255, 255); padding: 20px; border-collapse:separate;\">\n"
+"                            <tbody>\n"
+"                              <td valign=\"top\" style=\"font-family:Arial,"
+"Helvetica,sans-serif; color: #555; font-size: 14px;\">\n"
+"                                <p>Hello <t t-out=\"object.user_id.name\"></"
+"t>,</p>\n"
+"                                <p>The ticket \"<t t-out=\"object."
+"display_name\"></t>\" stage has changed to <t t-out=\"object.stage_id.name"
+"\"></t>.</p>\n"
+"                              </td>\n"
+"                            </tbody>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                      <!-- FOOTER -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding="
+"\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+"rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+"                            <tr>\n"
+"                              <td valign=\"middle\" align=\"left\" style="
+"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.phone\"></t>\n"
+"                              </td>\n"
+"                              <td valign=\"middle\" align=\"left\" style="
+"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.email\"></t>\n"
+"                              </td>\n"
+"                              <td valign=\"middle\" align=\"left\" style="
+"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.website\"></t>\n"
+"                              </td>\n"
+"                            </tr>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                    </tbody>\n"
+"                </table>\n"
+"            "
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_defaults
+msgid ""
+"A Python dictionary that will be evaluated to provide default values when "
+"creating new records for this alias."
+msgstr ""
+"Um dicionário Python que será avaliado para fornecer valores padrão ao criar "
+"novos registros para este alias."
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Accept Emails From"
+msgstr "Aceitar Emails De"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_warning
+msgid "Access warning"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_needaction
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction
+msgid "Action Needed"
+msgstr "Ação Necessária"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__active
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__active
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__active
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__active
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__active
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__active
+msgid "Active"
+msgstr "Ativo"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree
+msgid "Active tickets"
+msgstr "Tickets Ativos"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_ids
+msgid "Activities"
+msgstr "Atividades"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_decoration
+msgid "Activity Exception Decoration"
+msgstr "Decoração de Exceção da Atividade"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_state
+msgid "Activity State"
+msgstr "Estado da Atividade"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_type_icon
+msgid "Activity Type Icon"
+msgstr "Ícone de Tipo de Atividade"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket
+msgid "Add Attachments"
+msgstr "Adicionar Anexos"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_contact
+msgid "Alias Contact Security"
+msgstr "Segurança do Alias do Contacto"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_name
+msgid "Alias Name"
+msgstr "Nome Alternativo"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_domain
+msgid "Alias domain"
+msgstr "Nome alternativo de Domínio"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_model_id
+msgid "Aliased Model"
+msgstr "Modelo Aliased"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view
+#, python-format
+msgid "All"
+msgstr "Todos"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__show_in_portal
+msgid "Allow to select this team when creating a new ticket in the portal."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_category_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_channel_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search
+msgid "Archived"
+msgstr "Arquivado"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Assign to"
+msgstr "Atribuir a"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form
+msgid "Assign to me"
+msgstr "Atribuir a mim"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__assigned_date
+msgid "Assigned Date"
+msgstr "Data de Atribuição"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__user_id
+msgid "Assigned user"
+msgstr "Utilizador Designado"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_attachment_count
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_attachment_count
+msgid "Attachment Count"
+msgstr "Nº de Anexos"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Avatar"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_awaiting
+msgid "Awaiting"
+msgstr "A Aguardar"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__blocked
+msgid "Blocked"
+msgstr "Bloqueado"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+msgid "By"
+msgstr "Por"
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_cancelled
+msgid "Cancelled"
+msgstr "Cancelada"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_category_action
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_category_menu
+msgid "Categories"
+msgstr "Categorias"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__category_id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__category_ids
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+#, python-format
+msgid "Category"
+msgstr "Categoria"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__channel_id
+msgid "Channel"
+msgstr "Canal"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__channel_id
+msgid ""
+"Channel indicates where the source of a ticketcomes from (it could be a "
+"phone call, an email...)"
+msgstr ""
+"O canal indica de onde vem a origem de um ticket (pode ser um telefonema, um "
+"e-mail...)"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_channel_action
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_channel_menu
+msgid "Channels"
+msgstr "Canais"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+msgid "Close Date"
+msgstr "Data de Fecho"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__close_from_portal
+msgid "Close From Portal"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__closed
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__closed
+msgid "Closed"
+msgstr "Fechado"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__closed_date
+msgid "Closed Date"
+msgstr "Data de Fecho"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__color
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__color
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__color
+msgid "Color Index"
+msgstr "Índice de Cor"
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_res_company
+msgid "Companies"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__company_id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__company_id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__company_id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__company_id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__company_id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__company_id
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search
+msgid "Company"
+msgstr "Empresa"
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_res_config_settings
+msgid "Config Settings"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_config_main_menu
+msgid "Configuration"
+msgstr "Configuração"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Configure domain name"
+msgstr "Configurar o nome de domínio"
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_res_partner
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_id
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "Contact"
+msgstr "Contacto"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+msgid "Create Date"
+msgstr "Data de Criação"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__create_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__create_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__create_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__create_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__create_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__create_uid
+msgid "Created by"
+msgstr "Criado por"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__create_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__create_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__create_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__create_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__create_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__create_date
+msgid "Created on"
+msgstr "Criado em"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+msgid "Current stage of the ticket"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "Current stage of this ticket"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_bounced_content
+msgid "Custom Bounced Message"
+msgstr "Mensagem Personalizada de Email Rejeitado"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0
+#, python-format
+msgid "Customer"
+msgstr "Cliente"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0
+#, python-format
+msgid "Customer Email"
+msgstr "Email do Cliente"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__access_url
+msgid "Customer Portal URL"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_dashboard_action
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_dashboard_menu
+msgid "Dashboard"
+msgstr "Painel"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__normal
+msgid "Default"
+msgstr "Padrão"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_defaults
+msgid "Default Values"
+msgstr "Valores Padrão"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_kanban
+msgid "Delete"
+msgstr "Excluir"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__description
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__description
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form
+msgid "Description"
+msgstr "Descrição"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__display_name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__display_name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__display_name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__display_name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__display_name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__display_name
+msgid "Display Name"
+msgstr "Nome a Exibir"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__close_from_portal
+msgid ""
+"Display button in portal ticket form to allow closing ticket with this stage "
+"as target."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_done
+msgid "Done"
+msgstr "Concluído"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_kanban
+msgid "Dropdown menu"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.server,name:helpdesk_mgmt.action_duplicate_ticket
+msgid "Duplicate"
+msgstr "Duplicar"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_kanban
+msgid "Edit"
+msgstr "Editar"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_email
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id
+msgid "Email"
+msgstr "E-mail"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Email Alias"
+msgstr "Alias de Email"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__mail_template_id
+msgid "Email Template"
+msgstr "Modelo de E-mail"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__email_cc
+msgid "Email cc"
+msgstr "Email cc"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__fold
+msgid "Folded in Kanban"
+msgstr "Dobrado no Kanban"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid ""
+"Follow this salesteam to automatically track the events associated to users "
+"of this team."
+msgstr ""
+"Siga esta equipa de vendas para monitorizar automaticamente os eventos "
+"associados com os utilizadores desta equipa."
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_follower_ids
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_follower_ids
+msgid "Followers"
+msgstr "Seguidores"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_partner_ids
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_partner_ids
+msgid "Followers (Partners)"
+msgstr "Seguidores (Parceiros)"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_type_icon
+msgid "Font awesome icon e.g. fa-tasks"
+msgstr "Ícone font awesome, por exemplo fa-tasks"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Future Activities"
+msgstr "Atividades Futuras"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__sequence
+msgid "Gives the sequence order when displaying a list of tickets."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Group By"
+msgstr "Agrupar Por"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__has_message
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__has_message
+msgid "Has Message"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.module.category,name:helpdesk_mgmt.module_helpdesk_category
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_main_menu
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form
+msgid "Helpdesk"
+msgstr "Helpdesk"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search
+msgid "Helpdesk Category Search"
+msgstr "Pesquisar em Categorias de Helpdesk"
+
+#. module: helpdesk_mgmt
+#: model:mail.template,name:helpdesk_mgmt.changed_stage_template
+msgid "Helpdesk Changed Stage notification Email"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:mail.template,name:helpdesk_mgmt.closed_ticket_template
+msgid "Helpdesk Closed Ticket Notification Email"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_manager
+msgid "Helpdesk Manager"
+msgstr "Gestor de Helpdesk"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_team_ids
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Helpdesk Team"
+msgstr "Equipa de Helpdesk"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search
+msgid "Helpdesk Team Search"
+msgstr "Pesquisar na Equipa de Helpdesk"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Helpdesk Team name..."
+msgstr "Nome da Equipe de helpdesk..."
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__team_ids
+msgid "Helpdesk Teams"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.action_helpdesk_ticket_kanban_from_dashboard
+#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form
+msgid "Helpdesk Ticket"
+msgstr "Ticket de Helpdesk"
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_category
+msgid "Helpdesk Ticket Category"
+msgstr "Categoria do Ticket de Helpdesk"
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_channel
+msgid "Helpdesk Ticket Channel"
+msgstr "Canal do Ticket de Helpdesk"
+
+#. module: helpdesk_mgmt
+#: model:mail.message.subtype,name:helpdesk_mgmt.hlp_tck_team_created
+msgid "Helpdesk Ticket Created"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_stage
+msgid "Helpdesk Ticket Stage"
+msgstr "Etapa do Ticket de Helpdesk"
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_tag
+msgid "Helpdesk Ticket Tag"
+msgstr "Etiqueta do Ticket de Helpdesk"
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_team
+msgid "Helpdesk Ticket Team"
+msgstr "Equipa do Ticket de Helpdesk"
+
+#. module: helpdesk_mgmt
+#: model:ir.module.category,description:helpdesk_mgmt.module_helpdesk_category
+msgid "Helps you handle your helpdesk security."
+msgstr "Ajuda-o a lidar com a segurança do seu helpdesk."
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__2
+msgid "High"
+msgstr "Alta"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "High Priority"
+msgstr "Prioridade Alta"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__id
+msgid "ID"
+msgstr "ID"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_thread_id
+msgid ""
+"ID of the parent record holding the alias (example: project holding the task "
+"creation alias)"
+msgstr ""
+"ID do registo ascendente que contém o alias (exemplo: projeto que detém o "
+"alias de criação da tarefa)"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_icon
+msgid "Icon"
+msgstr "Ícone"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_icon
+msgid "Icon to indicate an exception activity."
+msgstr "Ícone para indicar uma atividade de exceção."
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_needaction
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction
+msgid "If checked, new messages require your attention."
+msgstr "Se marcado, há novas mensagens que pedem a sua atenção."
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_has_error
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error
+msgid "If checked, some messages have a delivery error."
+msgstr "Se selecionado, algumas mensagens têm um erro de entrega."
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__mail_template_id
+msgid ""
+"If set an email will be sent to the customer when the ticketreaches this "
+"step."
+msgstr ""
+"Se definido, um e-mail será enviado ao cliente quando o ticket chegar a esta "
+"etapa."
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_bounced_content
+msgid ""
+"If set, this content will automatically be sent out to unauthorized users "
+"instead of the default message."
+msgstr ""
+"Se definido, este conteúdo será automaticamente enviado a utilizadores não "
+"autorizados em vez da mensagem padrão."
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_in_progress
+msgid "In Progress"
+msgstr "Em Progresso"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_is_follower
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_is_follower
+msgid "Is Follower"
+msgstr "É Seguidor"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__kanban_state
+msgid "Kanban State"
+msgstr "Estado de Kanban"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket____last_update
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category____last_update
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel____last_update
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage____last_update
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag____last_update
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team____last_update
+msgid "Last Modified on"
+msgstr "Última Modificação em"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__last_stage_update
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+#, python-format
+msgid "Last Stage Update"
+msgstr "Última Atualização de Etapa"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__write_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__write_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__write_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__write_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__write_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__write_uid
+msgid "Last Updated by"
+msgstr "Última Atualização por"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__write_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__write_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__write_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__write_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__write_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__write_date
+msgid "Last Updated on"
+msgstr "Última Atualização em"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Last Week"
+msgstr "Semana Passada"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Late Activities"
+msgstr "Atividades em Atraso"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__0
+msgid "Low"
+msgstr "Baixo"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_main_attachment_id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_main_attachment_id
+msgid "Main Attachment"
+msgstr "Anexo Principal"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__attachment_ids
+msgid "Media Attachments"
+msgstr "Anexos de Mídia"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__1
+msgid "Medium"
+msgstr "Médio"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__user_ids
+msgid "Members"
+msgstr "Membros"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_has_error
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error
+msgid "Message Delivery error"
+msgstr "Erro de Entrega de Mensagem"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_ids
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_ids
+msgid "Messages"
+msgstr "Mensagens"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "My Activities"
+msgstr "As Minhas Atividades"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__my_activity_date_deadline
+msgid "My Activity Deadline"
+msgstr "Prazo Limite da Minha Atividade"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "My Followed Tickets"
+msgstr "Tickets que Acompanho"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "My Tickets"
+msgstr "Meus Tickets"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__name
+msgid "Name"
+msgstr "Nome"
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_new
+msgid "New"
+msgstr "Novo"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_home
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets
+msgid "New Ticket"
+msgstr "Novo Ticket"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form
+msgid "New ticket form (portal)"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#, python-format
+msgid "Newest"
+msgstr "Mais Recente"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_date_deadline
+msgid "Next Activity Deadline"
+msgstr "Deadline da Atividade Seguinte"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_summary
+msgid "Next Activity Summary"
+msgstr "Resumo da Próxima Atividade"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_type_id
+msgid "Next Activity Type"
+msgstr "Tipo da Atividade Seguinte"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0
+#, python-format
+msgid "No Subject"
+msgstr "Nenhum assunto"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets
+msgid "No tickets found."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#, python-format
+msgid "None"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+msgid "Number"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_needaction_counter
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction_counter
+msgid "Number of Actions"
+msgstr "Número de Ações"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_has_error_counter
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error_counter
+msgid "Number of errors"
+msgstr "Número de erros"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_needaction_counter
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction_counter
+msgid "Number of messages requiring action"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_has_error_counter
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error_counter
+msgid "Number of messages with delivery error"
+msgstr "Número de mensagens com erro de entrega"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count
+msgid "Number of tickets"
+msgstr "Número de tickets"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_high_priority
+msgid "Number of tickets in high priority"
+msgstr "Número de tickets com prioridade alta"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_unassigned
+msgid "Number of tickets unassigned"
+msgstr "Número de tickets não atribuídos"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_unattended
+msgid "Number of tickets unattended"
+msgstr "Número de tickets sem acompanhamento"
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_3
+msgid "Odoo"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Open"
+msgstr "Aberto"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_force_thread_id
+msgid ""
+"Optional ID of a thread (record) to which all incoming messages will be "
+"attached, even if they did not reply to it. If set, this will disable the "
+"creation of new records completely."
+msgstr ""
+"Id opcional de um tópico (registo) ao qual todas as mensagens recebidas "
+"serão anexadas, mesmo que não lhe tenham respondido. Se definido, a criação "
+"de novos registos será completamente desativada."
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form
+msgid "Other Information"
+msgstr "Outra Informação"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_user_id
+msgid "Owner"
+msgstr "Proprietário"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_model_id
+msgid "Parent Model"
+msgstr "Modelo Principal"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_thread_id
+msgid "Parent Record Thread ID"
+msgstr "Id da Thread do Registo Ascendente"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_model_id
+msgid ""
+"Parent model holding the alias. The model holding the alias reference is not "
+"necessarily the model given by alias_model_id (example: project "
+"(parent_model) and task (model))"
+msgstr ""
+"Modelo ascendente que contém o alias. O modelo que contém a referência do "
+"alias não é necessariamente o modelo dado pelo alias_model_id (exemplo: "
+"projeto (modelo_ascendente) e tarefa (modelo))"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Partner"
+msgstr "Parceiro"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_name
+msgid "Partner Name"
+msgstr "Nome do Parceiro"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_views_pivot
+msgid "Pivot Analysis"
+msgstr "Análise Pivot"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_contact
+msgid ""
+"Policy to post a message on the document using the mailgateway.\n"
+"- everyone: everyone can post\n"
+"- partners: only authenticated partners\n"
+"- followers: only followers of the related document or members of following "
+"channels\n"
+msgstr ""
+"Política para enviar uma mensagem sobre o documento usando o mailgateway.\n"
+"- todos: qualquer um pode escrever\n"
+"- parceiros: somente parceiros autenticados\n"
+"- seguidores: apenas seguidores do documento relacionado ou membros de "
+"canais a ser seguidos\n"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_url
+msgid "Portal Access URL"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__priority
+msgid "Priority"
+msgstr "Prioridade"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree
+msgid "Priority tickets"
+msgstr "Tickets prioritários"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__done
+msgid "Ready for next stage"
+msgstr "Pronto para a próxima etapa"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_force_thread_id
+msgid "Record Thread ID"
+msgstr "Id da Thread do Registo"
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_rejected
+msgid "Rejected"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_ids
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_ids
+msgid "Related tickets"
+msgstr "Tickets relacionados"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_reporting_action
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_reporting_menu
+msgid "Reporting"
+msgstr "Relatórios"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form
+msgid "Required Category"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_category_id_required
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_category_id_required
+msgid "Required Category field in Helpdesk portal"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form
+msgid "Required Team"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_team_id_required
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_team_id_required
+msgid "Required Team field in Helpdesk portal"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_user_id
+msgid "Responsible User"
+msgstr "Utilizador Responsável"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#, python-format
+msgid "Search in All"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#, python-format
+msgid "Search in Number"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#, python-format
+msgid "Search in Title"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_token
+msgid "Security Token"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_select_team
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_select_team
+msgid "Select team in Helpdesk portal"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket
+msgid "Send a new ticket"
+msgstr "Enviar um novo ticket"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__sequence
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__sequence
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__sequence
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__sequence
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__sequence
+msgid "Sequence"
+msgstr "Sequência"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.action_helpdesk_mgmt_config_settings
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_config_settings_menu
+msgid "Settings"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.server,name:helpdesk_mgmt.model_helpdesk_ticket_action_share
+msgid "Share"
+msgstr "Partilhar"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Show all records which has next action date is before today"
+msgstr "Mostrar todos os registos cuja data de ação é anterior à atual"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__show_in_portal
+msgid "Show in portal form"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form
+msgid "Show teams form"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_1
+msgid "Software"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__stage_id
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+#, python-format
+msgid "Stage"
+msgstr "Etapa"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__name
+msgid "Stage Name"
+msgstr "Nome da Etapa"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_stage_action
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_stage_menu
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_category_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_channel_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_form
+msgid "Stages"
+msgstr "Etapas"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_state
+msgid ""
+"Status based on activities\n"
+"Overdue: Due date is already passed\n"
+"Today: Activity date is today\n"
+"Planned: Future activities."
+msgstr ""
+"Estado com base nas atividades\n"
+"Em atraso: A data limite foi ultrapassada\n"
+"Hoje: A data da atividade é a atual\n"
+"Planeado: Atividades futuras."
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket
+msgid "Subject"
+msgstr "Assunto"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket
+msgid "Submit Ticket"
+msgstr "Submeter Ticket"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Tag"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__tag_ids
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_form
+msgid "Tags"
+msgstr "Etiquetas"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__team_id
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket
+msgid "Team"
+msgstr "Equipa"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__user_id
+msgid "Team Leader"
+msgstr "Líder de Equipa"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Team Members"
+msgstr "Membros da Equipa"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_team_action
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_team_menu
+msgid "Teams"
+msgstr "Equipas"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id
+msgid ""
+"The email address associated with                                this "
+"channel. New emails received will                                "
+"automatically create new tickets assigned                                to "
+"the channel."
+msgstr ""
+"O endereço de e-mail associado a este canal. Novos e-mails recebidos criarão "
+"automaticamente novos tickets atribuídos ao canal."
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_model_id
+msgid ""
+"The model (Odoo Document Kind) to which this alias corresponds. Any incoming "
+"email that does not reply to an existing record will cause the creation of a "
+"new record of this model (e.g. a Project Task)"
+msgstr ""
+"O modelo (Odoo Document Kind) ao qual este alias corresponde. Qualquer e-"
+"mail recebido que não responda a um registo existente causará a criação de "
+"um novo registo deste modelo (p. ex., uma Tarefa de Projeto)"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_name
+msgid ""
+"The name of the email alias, e.g. 'jobs' if you want to catch emails for "
+"<jobs@example.odoo.com>"
+msgstr ""
+"O nome do e-mail alias, por exemplo 'empregos' se você quiser pegar e-mails "
+"para <jobs@example.odoo.com>"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_user_id
+msgid ""
+"The owner of records created upon receiving emails on this alias. If this "
+"field is not set the system will attempt to find the right owner based on "
+"the sender (From) address, or will use the Administrator account if no "
+"system user is found for that address."
+msgstr ""
+"O proprietário dos registos criados ao receber e-mails sobre este alias. Se "
+"este campo não for definido, o sistema tentará encontrar o proprietário "
+"correto baseado no endereço do remetente (De) ou utilizará a conta do "
+"Administrador se nenhum utilizador do sistema for encontrado para aquele "
+"endereço."
+
+#. module: helpdesk_mgmt
+#: model:mail.template,subject:helpdesk_mgmt.closed_ticket_template
+msgid "The ticket {{object.number}} has been closed."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:mail.template,subject:helpdesk_mgmt.changed_stage_template
+msgid "The ticket {{object.number}} stage has changed."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__fold
+msgid ""
+"This stage is folded in the kanban view when there are no records in that "
+"stage to display."
+msgstr ""
+"Esta etapa fica arquivada na vista kanban quando não houverem registos dessa "
+"etapa para apresentar."
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Ticket"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:mail.template,name:helpdesk_mgmt.assignment_email_template
+msgid "Ticket Assignment"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:mail.message.subtype,name:helpdesk_mgmt.hlp_tck_created
+msgid "Ticket Created"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search
+msgid "Ticket Stage Search"
+msgstr "Pesquisar Etapa do Ticket"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_search
+msgid "Ticket Tag Search"
+msgstr "Pesquisar Etiqueta do Ticket"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_tag_action
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_tag_menu
+msgid "Ticket Tags"
+msgstr "Etiquetas de Tickets"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_active_count
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_active_count
+msgid "Ticket active count"
+msgstr "Contagem de tickets ativos"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_count
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_count
+msgid "Ticket count"
+msgstr "Contagem de tickets"
+
+#. module: helpdesk_mgmt
+#: model:mail.message.subtype,description:helpdesk_mgmt.hlp_tck_created
+msgid "Ticket created"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__number
+msgid "Ticket number"
+msgstr "Número do ticket"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_action
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__ticket_ids
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_count_string
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_count_string
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_menu
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_reporting_analysis
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_layout
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_home
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets
+msgid "Tickets"
+msgstr "Tickets"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__name
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+#, python-format
+msgid "Title"
+msgstr "Título"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view
+msgid "To Do"
+msgstr "A Fazer"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Today Activities"
+msgstr "Atividades do Dia"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view
+msgid "Toggle dropdown"
+msgstr "Alternar dropdown"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_decoration
+msgid "Type of the exception activity on record."
+msgstr "Tipo de atividade de exceção registada."
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Unassigned"
+msgstr "Não Atribuído"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree
+msgid "Unassigned tickets"
+msgstr "Tickets Não Atribuídos"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__unattended
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__unattended
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Unattended"
+msgstr "Não atendido"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree
+msgid "Unattended tickets"
+msgstr "Tickets não Atendidos"
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_res_users
+#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search
+msgid "User"
+msgstr "Utilizador"
+
+#. module: helpdesk_mgmt
+#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user_own
+msgid "User: Personal tickets"
+msgstr "Utilizador: Tickets do Próprio"
+
+#. module: helpdesk_mgmt
+#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user_team
+msgid "User: Team tickets"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__user_ids
+msgid "Users"
+msgstr "Utilizadores"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__3
+msgid "Very High"
+msgstr "Muito Elevada"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids
+msgid "Website Messages"
+msgstr "Mensagens do Website"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids
+msgid "Website communication history"
+msgstr "Histórico de Comunicação do Website"
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_2
+msgid "Wifi"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:mail.template,subject:helpdesk_mgmt.assignment_email_template
+msgid ""
+"{{object.company_id.name}} Ticket Assignment (Ref {{object.number or 'n/"
+"a' }})"
+msgstr ""
+
+#~ msgid "SMS Delivery error"
+#~ msgstr "Erro de Envio de SMS"
+
+#~ msgid "Number of messages which requires an action"
+#~ msgstr "Número de mensagens que requerem uma ação"
+
+#~ msgid "List of cc from incoming emails."
+#~ msgstr "Lista de cc de e-mails recebidos."
+
+#~ msgid "Number of unread messages"
+#~ msgstr "Número de mensagens não lidas"
+
+#~ msgid "Unread Messages"
+#~ msgstr "Mensagens Por Ler"
+
+#~ msgid "Unread Messages Counter"
+#~ msgstr "Contador de Mensagens Não Lidas"
+
+#~ msgid ""
+#~ "<br/>\n"
+#~ "                                    <b>Category:</b>"
+#~ msgstr ""
+#~ "<br/>\n"
+#~ "                                    <b>Categoria:</b>"
+
+#~ msgid ""
+#~ "<br/>\n"
+#~ "                                    <b>Stage:</b>"
+#~ msgstr ""
+#~ "<br/>\n"
+#~ "                                    <b>Etapa:</b>"
+
+#~ msgid "History"
+#~ msgstr "Histórico"
+
+#~ msgid "There are no tickets in your account."
+#~ msgstr "Não há tickets na sua conta."
+
+#~ msgid ""
+#~ "${object.company_id.name} Ticket Assignment (Ref ${object.number or 'n/"
+#~ "a' })"
+#~ msgstr ""
+#~ "${object.company_id.name} Atribuição de Ticket (Refª ${object.number or "
+#~ "'n/a' })"
+
+#~ msgid ""
+#~ "<?xml version=\"1.0\"?>\n"
+#~ "<data><p>Hello ${object.user_id.name},</p>\n"
+#~ "                <p>The ticket ${object.number} has been assigned to you.</"
+#~ "p>\n"
+#~ "            </data>"
+#~ msgstr ""
+#~ "<?xml version=\"1.0\"?>\n"
+#~ "<data><p>Olá ${object.user_id.name},</p>\n"
+#~ "                <p>O ticket ${object.number} foi-lhe atribuído.</p>\n"
+#~ "            </data>"
+
+#~ msgid ""
+#~ "<html>\n"
+#~ "                <head></head>\n"
+#~ "                <body style=\"margin: 0; padding: 0;\">\n"
+#~ "                <table border=\"0\" width=\"100%\" cellpadding=\"0\" "
+#~ "bgcolor=\"#ededed\" style=\"padding: 20px; background-color: #ededed; "
+#~ "border-collapse:separate;\">\n"
+#~ "                    <tbody>\n"
+#~ "                      <!-- HEADER -->\n"
+#~ "                      <tr>\n"
+#~ "                        <td align=\"center\" style=\"min-width: 590px;"
+#~ "\">\n"
+#~ "                          <table width=\"590\" border=\"0\" cellpadding="
+#~ "\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+#~ "rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+#~ "                            <tr>\n"
+#~ "                              <td valign=\"middle\" align=\"right\">\n"
+#~ "                                <img src=\"/logo.png?company=${object."
+#~ "company_id}\" style=\"padding: 0px; margin: 0px; height: auto; width: "
+#~ "80px;\" alt=\"${object.company_id.name}\">\n"
+#~ "                              </td>\n"
+#~ "                            </tr>\n"
+#~ "                          </table>\n"
+#~ "                        </td>\n"
+#~ "                      </tr>\n"
+#~ "                      <!-- CONTENT -->\n"
+#~ "                      <tr>\n"
+#~ "                        <td align=\"center\" style=\"min-width: 590px;"
+#~ "\">\n"
+#~ "                          <table width=\"590\" border=\"0\" cellpadding="
+#~ "\"0\" bgcolor=\"#ffffff\" style=\"min-width: 590px; background-color: "
+#~ "rgb(255, 255, 255); padding: 20px; border-collapse:separate;\">\n"
+#~ "                            <tbody>\n"
+#~ "                              <td valign=\"top\" style=\"font-family:"
+#~ "Arial,Helvetica,sans-serif; color: #555; font-size: 14px;\">\n"
+#~ "                                <p>Hello ${object.user_id.name},</p>\n"
+#~ "                                <p>The ticket ${object.number} has been "
+#~ "closed.</p>\n"
+#~ "                              </td>\n"
+#~ "                            </tbody>\n"
+#~ "                          </table>\n"
+#~ "                        </td>\n"
+#~ "                      </tr>\n"
+#~ "                      <!-- FOOTER -->\n"
+#~ "                      <tr>\n"
+#~ "                        <td align=\"center\" style=\"min-width: 590px;"
+#~ "\">\n"
+#~ "                          <table width=\"590\" border=\"0\" cellpadding="
+#~ "\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+#~ "rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+#~ "                            <tr>\n"
+#~ "                              <td valign=\"middle\" align=\"left\" style="
+#~ "\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;"
+#~ "\">\n"
+#~ "                                ${object.company_id.phone}\n"
+#~ "                              </td>\n"
+#~ "                              <td valign=\"middle\" align=\"left\" style="
+#~ "\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;"
+#~ "\">\n"
+#~ "                                ${object.company_id.email}\n"
+#~ "                              </td>\n"
+#~ "                              <td valign=\"middle\" align=\"left\" style="
+#~ "\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;"
+#~ "\">\n"
+#~ "                                ${object.company_id.website}\n"
+#~ "                              </td>\n"
+#~ "                            </tr>\n"
+#~ "                          </table>\n"
+#~ "                        </td>\n"
+#~ "                      </tr>\n"
+#~ "                    </tbody>\n"
+#~ "                </table>\n"
+#~ "                </body>\n"
+#~ "                </html>\n"
+#~ "            "
+#~ msgstr ""
+#~ "<html>\n"
+#~ "                <head></head>\n"
+#~ "                <body style=\"margin: 0; padding: 0;\">\n"
+#~ "                <table border=\"0\" width=\"100%\" cellpadding=\"0\" "
+#~ "bgcolor=\"#ededed\" style=\"padding: 20px; background-color: #ededed; "
+#~ "border-collapse:separate;\">\n"
+#~ "                    <tbody>\n"
+#~ "                      <!-- HEADER -->\n"
+#~ "                      <tr>\n"
+#~ "                        <td align=\"center\" style=\"min-width: 590px;"
+#~ "\">\n"
+#~ "                          <table width=\"590\" border=\"0\" cellpadding="
+#~ "\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+#~ "rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+#~ "                            <tr>\n"
+#~ "                              <td valign=\"middle\" align=\"right\">\n"
+#~ "                                <img src=\"/logo.png?company=${object."
+#~ "company_id}\" style=\"padding: 0px; margin: 0px; height: auto; width: "
+#~ "80px;\" alt=\"${object.company_id.name}\">\n"
+#~ "                              </td>\n"
+#~ "                            </tr>\n"
+#~ "                          </table>\n"
+#~ "                        </td>\n"
+#~ "                      </tr>\n"
+#~ "                      <!-- CONTENT -->\n"
+#~ "                      <tr>\n"
+#~ "                        <td align=\"center\" style=\"min-width: 590px;"
+#~ "\">\n"
+#~ "                          <table width=\"590\" border=\"0\" cellpadding="
+#~ "\"0\" bgcolor=\"#ffffff\" style=\"min-width: 590px; background-color: "
+#~ "rgb(255, 255, 255); padding: 20px; border-collapse:separate;\">\n"
+#~ "                            <tbody>\n"
+#~ "                              <td valign=\"top\" style=\"font-family:"
+#~ "Arial,Helvetica,sans-serif; color: #555; font-size: 14px;\">\n"
+#~ "                                <p>Olá ${object.user_id.name},</p>\n"
+#~ "                                <p>O ticket ${object.number} foi "
+#~ "encerrado.</p>\n"
+#~ "                              </td>\n"
+#~ "                            </tbody>\n"
+#~ "                          </table>\n"
+#~ "                        </td>\n"
+#~ "                      </tr>\n"
+#~ "                      <!-- FOOTER -->\n"
+#~ "                      <tr>\n"
+#~ "                        <td align=\"center\" style=\"min-width: 590px;"
+#~ "\">\n"
+#~ "                          <table width=\"590\" border=\"0\" cellpadding="
+#~ "\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+#~ "rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+#~ "                            <tr>\n"
+#~ "                              <td valign=\"middle\" align=\"left\" style="
+#~ "\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;"
+#~ "\">\n"
+#~ "                                ${object.company_id.phone}\n"
+#~ "                              </td>\n"
+#~ "                              <td valign=\"middle\" align=\"left\" style="
+#~ "\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;"
+#~ "\">\n"
+#~ "                                ${object.company_id.email}\n"
+#~ "                              </td>\n"
+#~ "                              <td valign=\"middle\" align=\"left\" style="
+#~ "\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;"
+#~ "\">\n"
+#~ "                                ${object.company_id.website}\n"
+#~ "                              </td>\n"
+#~ "                            </tr>\n"
+#~ "                          </table>\n"
+#~ "                        </td>\n"
+#~ "                      </tr>\n"
+#~ "                    </tbody>\n"
+#~ "                </table>\n"
+#~ "                </body>\n"
+#~ "                </html>\n"
+#~ "            "
+
+#~ msgid ""
+#~ "<html>\n"
+#~ "                <head></head>\n"
+#~ "                <body style=\"margin: 0; padding: 0;\">\n"
+#~ "                <table border=\"0\" width=\"100%\" cellpadding=\"0\" "
+#~ "bgcolor=\"#ededed\" style=\"padding: 20px; background-color: #ededed; "
+#~ "border-collapse:separate;\">\n"
+#~ "                    <tbody>\n"
+#~ "                      <!-- HEADER -->\n"
+#~ "                      <tr>\n"
+#~ "                        <td align=\"center\" style=\"min-width: 590px;"
+#~ "\">\n"
+#~ "                          <table width=\"590\" border=\"0\" cellpadding="
+#~ "\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+#~ "rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+#~ "                            <tr>\n"
+#~ "                              <td valign=\"middle\" align=\"right\">\n"
+#~ "                                <img src=\"/logo.png?company=${object."
+#~ "company_id}\" style=\"padding: 0px; margin: 0px; height: auto; width: "
+#~ "80px;\">\n"
+#~ "                              </td>\n"
+#~ "                            </tr>\n"
+#~ "                          </table>\n"
+#~ "                        </td>\n"
+#~ "                      </tr>\n"
+#~ "                      <!-- CONTENT -->\n"
+#~ "                      <tr>\n"
+#~ "                        <td align=\"center\" style=\"min-width: 590px;"
+#~ "\">\n"
+#~ "                          <table width=\"590\" border=\"0\" cellpadding="
+#~ "\"0\" bgcolor=\"#ffffff\" style=\"min-width: 590px; background-color: "
+#~ "rgb(255, 255, 255); padding: 20px; border-collapse:separate;\">\n"
+#~ "                            <tbody>\n"
+#~ "                              <td valign=\"top\" style=\"font-family:"
+#~ "Arial,Helvetica,sans-serif; color: #555; font-size: 14px;\">\n"
+#~ "                                <p>Hello ${object.user_id.name},</p>\n"
+#~ "                                <p>The ticket ${object.number} stage has "
+#~ "changed to ${object.stage_id.name}.</p>\n"
+#~ "                              </td>\n"
+#~ "                            </tbody>\n"
+#~ "                          </table>\n"
+#~ "                        </td>\n"
+#~ "                      </tr>\n"
+#~ "                      <!-- FOOTER -->\n"
+#~ "                      <tr>\n"
+#~ "                        <td align=\"center\" style=\"min-width: 590px;"
+#~ "\">\n"
+#~ "                          <table width=\"590\" border=\"0\" cellpadding="
+#~ "\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+#~ "rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+#~ "                            <tr>\n"
+#~ "                              <td valign=\"middle\" align=\"left\" style="
+#~ "\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;"
+#~ "\">\n"
+#~ "                                ${object.company_id.phone}\n"
+#~ "                              </td>\n"
+#~ "                              <td valign=\"middle\" align=\"left\" style="
+#~ "\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;"
+#~ "\">\n"
+#~ "                                ${object.company_id.email}\n"
+#~ "                              </td>\n"
+#~ "                              <td valign=\"middle\" align=\"left\" style="
+#~ "\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;"
+#~ "\">\n"
+#~ "                                ${object.company_id.website}\n"
+#~ "                              </td>\n"
+#~ "                            </tr>\n"
+#~ "                          </table>\n"
+#~ "                        </td>\n"
+#~ "                      </tr>\n"
+#~ "                    </tbody>\n"
+#~ "                </table>\n"
+#~ "                </body>\n"
+#~ "                </html>\n"
+#~ "            \n"
+#~ "            "
+#~ msgstr ""
+#~ "<html>\n"
+#~ "                <head></head>\n"
+#~ "                <body style=\"margin: 0; padding: 0;\">\n"
+#~ "                <table border=\"0\" width=\"100%\" cellpadding=\"0\" "
+#~ "bgcolor=\"#ededed\" style=\"padding: 20px; background-color: #ededed; "
+#~ "border-collapse:separate;\">\n"
+#~ "                    <tbody>\n"
+#~ "                      <!-- HEADER -->\n"
+#~ "                      <tr>\n"
+#~ "                        <td align=\"center\" style=\"min-width: 590px;"
+#~ "\">\n"
+#~ "                          <table width=\"590\" border=\"0\" cellpadding="
+#~ "\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+#~ "rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+#~ "                            <tr>\n"
+#~ "                              <td valign=\"middle\" align=\"right\">\n"
+#~ "                                <img src=\"/logo.png?company=${object."
+#~ "company_id}\" style=\"padding: 0px; margin: 0px; height: auto; width: "
+#~ "80px;\">\n"
+#~ "                              </td>\n"
+#~ "                            </tr>\n"
+#~ "                          </table>\n"
+#~ "                        </td>\n"
+#~ "                      </tr>\n"
+#~ "                      <!-- CONTENT -->\n"
+#~ "                      <tr>\n"
+#~ "                        <td align=\"center\" style=\"min-width: 590px;"
+#~ "\">\n"
+#~ "                          <table width=\"590\" border=\"0\" cellpadding="
+#~ "\"0\" bgcolor=\"#ffffff\" style=\"min-width: 590px; background-color: "
+#~ "rgb(255, 255, 255); padding: 20px; border-collapse:separate;\">\n"
+#~ "                            <tbody>\n"
+#~ "                              <td valign=\"top\" style=\"font-family:"
+#~ "Arial,Helvetica,sans-serif; color: #555; font-size: 14px;\">\n"
+#~ "                                <p>Olá ${object.user_id.name},</p>\n"
+#~ "                                <p>A etapa do ticket ${object.number} "
+#~ "mudou para ${object.stage_id.name}.</p>\n"
+#~ "                              </td>\n"
+#~ "                            </tbody>\n"
+#~ "                          </table>\n"
+#~ "                        </td>\n"
+#~ "                      </tr>\n"
+#~ "                      <!-- FOOTER -->\n"
+#~ "                      <tr>\n"
+#~ "                        <td align=\"center\" style=\"min-width: 590px;"
+#~ "\">\n"
+#~ "                          <table width=\"590\" border=\"0\" cellpadding="
+#~ "\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+#~ "rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+#~ "                            <tr>\n"
+#~ "                              <td valign=\"middle\" align=\"left\" style="
+#~ "\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;"
+#~ "\">\n"
+#~ "                                ${object.company_id.phone}\n"
+#~ "                              </td>\n"
+#~ "                              <td valign=\"middle\" align=\"left\" style="
+#~ "\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;"
+#~ "\">\n"
+#~ "                                ${object.company_id.email}\n"
+#~ "                              </td>\n"
+#~ "                              <td valign=\"middle\" align=\"left\" style="
+#~ "\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;"
+#~ "\">\n"
+#~ "                                ${object.company_id.website}\n"
+#~ "                              </td>\n"
+#~ "                            </tr>\n"
+#~ "                          </table>\n"
+#~ "                        </td>\n"
+#~ "                      </tr>\n"
+#~ "                    </tbody>\n"
+#~ "                </table>\n"
+#~ "                </body>\n"
+#~ "                </html>\n"
+#~ "            \n"
+#~ "            "
+
+#~ msgid "Followers (Channels)"
+#~ msgstr "Seguidores (Canais)"
+
+#~ msgid "The ticket ${object.number} has been closed."
+#~ msgstr "O ticket ${objeto.número} foi fechado."
+
+#~ msgid "The ticket ${object.number} stage has changed."
+#~ msgstr "A etapa do ticket ${object.number} mudou."
+
+#~ msgid "Ticket Stages"
+#~ msgstr "Etapas de Tickets"
diff --git a/helpdesk_mgmt/i18n/pt_BR.po b/helpdesk_mgmt/i18n/pt_BR.po
new file mode 100644
index 0000000000..3ab3edb026
--- /dev/null
+++ b/helpdesk_mgmt/i18n/pt_BR.po
@@ -0,0 +1,1867 @@
+# Translation of Odoo Server.
+# This file contains the translation of the following modules:
+# 	* helpdesk_mgmt
+#
+msgid ""
+msgstr ""
+"Project-Id-Version: Odoo Server 11.0\n"
+"Report-Msgid-Bugs-To: \n"
+"PO-Revision-Date: 2023-11-07 22:38+0000\n"
+"Last-Translator: Adriano Prado <adrianojprado@gmail.com>\n"
+"Language-Team: none\n"
+"Language: pt_BR\n"
+"MIME-Version: 1.0\n"
+"Content-Type: text/plain; charset=UTF-8\n"
+"Content-Transfer-Encoding: \n"
+"Plural-Forms: nplurals=2; plural=n > 1;\n"
+"X-Generator: Weblate 4.17\n"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+msgid "<em class=\"font-weight-normal text-muted\">Tickets in category:</em>"
+msgstr ""
+"<em class=\"font-weight-normal text-muted\">Chamados na categoria:</em>"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+msgid "<em class=\"font-weight-normal text-muted\">Tickets in stage:</em>"
+msgstr "<em class=\"font-weight-normal text-muted\">Chamados no estagio:</em>"
+
+#. module: helpdesk_mgmt
+#: model:mail.template,body_html:helpdesk_mgmt.assignment_email_template
+msgid ""
+"<p>Hello <t t-out=\"object.user_id.name\"></t>,</p>\n"
+"                <p>The ticket <t t-out=\"object.number\"></t> has been "
+"assigned to you.</p>\n"
+"            "
+msgstr ""
+"<p>Olá, <t t-out=\"object.user_id.name\"></t>,</p>\n"
+"                 <p>O chamado <t t-out=\"object.number\"></t> foi atribuído "
+"a você.</p>\n"
+"            "
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<small class=\"text-right\">Stage:</small>"
+msgstr "<small class=\"text-right\">Estagio:</small>"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view
+msgid "<span>View</span>"
+msgstr "<span>Ver</span>"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong class=\"d-block mb-2\">Attachments</strong>"
+msgstr "<strong class=\"d-block mb-2\">Anexos</strong>"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Assignee</strong>"
+msgstr "<strong>Proprietário</strong>"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Category:</strong>"
+msgstr "<strong>Categoria:</strong>"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Close Date:</strong>"
+msgstr "<strong>Data Final:</strong>"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Customer</strong>"
+msgstr "<strong>Cliente</strong>"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Date:</strong>"
+msgstr "<strong>Data:</strong>"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Description</strong>"
+msgstr "<strong>Descrição</strong>"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Last Stage Update:</strong>"
+msgstr "<strong>Última Atualização de Estágio:</strong>"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Message and communication history</strong>"
+msgstr "<strong>Histórico de mensagens e comunicações</strong>"
+
+#. module: helpdesk_mgmt
+#: model:mail.template,body_html:helpdesk_mgmt.closed_ticket_template
+msgid ""
+"<table border=\"0\" width=\"100%\" cellpadding=\"0\" bgcolor=\"#ededed\" "
+"style=\"padding: 20px; background-color: #ededed; border-collapse:separate;"
+"\">\n"
+"                    <tbody>\n"
+"                      <!-- HEADER -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding="
+"\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+"rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+"                            <tr>\n"
+"                              <td valign=\"middle\" align=\"right\">\n"
+"                                <img t-att-src=\"'/logo.png?company=%s' % "
+"object.company_id.id\" style=\"padding: 0px; margin: 0px; height: auto; "
+"width: 80px;\" t-att-alt=\"'%s' % object.company_id.name\">\n"
+"                              </td>\n"
+"                            </tr>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                      <!-- CONTENT -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding="
+"\"0\" bgcolor=\"#ffffff\" style=\"min-width: 590px; background-color: "
+"rgb(255, 255, 255); padding: 20px; border-collapse:separate;\">\n"
+"                            <tbody>\n"
+"                              <td valign=\"top\" style=\"font-family:Arial,"
+"Helvetica,sans-serif; color: #555; font-size: 14px;\">\n"
+"                                <p>Hello <t t-out=\"object.user_id.name\"></"
+"t>,</p>\n"
+"                                <p>The ticket \"<t t-out=\"object."
+"display_name\"></t>\" has been closed.</p>\n"
+"                              </td>\n"
+"                            </tbody>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                      <!-- FOOTER -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding="
+"\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+"rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+"                            <tr>\n"
+"                              <td valign=\"middle\" align=\"left\" style="
+"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.phone\"></t>\n"
+"                              </td>\n"
+"                              <td valign=\"middle\" align=\"left\" style="
+"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.email\"></t>\n"
+"                              </td>\n"
+"                              <td valign=\"middle\" align=\"left\" style="
+"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.website\"></t>\n"
+"                              </td>\n"
+"                            </tr>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                    </tbody>\n"
+"                </table>\n"
+"            "
+msgstr ""
+"<table border=\"0\" width=\"100%\" cellpadding=\"0\" bgcolor=\"#ededed\" "
+"style=\"padding: 20px; background-color: #ededed; border-collapse:separate;"
+"\">\n"
+"                    <tbody>\n"
+"                      <!-- CABEÇALHO -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding="
+"\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+"rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+"                            <tr>\n"
+"                              <td valign=\"middle\" align=\"right\">\n"
+"                                <img t-att-src=\"'/logo.png?company=%s' % "
+"object.company_id.id\" style=\"padding: 0px; margin: 0px; height: auto; "
+"width: 80px;\" t-att-alt=\"'%s' % object.company_id.name\">\n"
+"                              </td>\n"
+"                            </tr>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                      <!-- CONTEUDO -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding="
+"\"0\" bgcolor=\"#ffffff\" style=\"min-width: 590px; background-color: "
+"rgb(255, 255, 255); padding: 20px; border-collapse:separate;\">\n"
+"                            <tbody>\n"
+"                              <td valign=\"top\" style=\"font-family:Arial,"
+"Helvetica,sans-serif; color: #555; font-size: 14px;\">\n"
+"                                <p>Hello <t t-out=\"object.user_id.name\"></"
+"t>,</p>\n"
+"                                <p>O chamado \"<t t-out=\"object.display_name"
+"\"></t>\" foi fechado.</p>\n"
+"                              </td>\n"
+"                            </tbody>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                      <!-- RODAPÉ -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding="
+"\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+"rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+"                            <tr>\n"
+"                              <td valign=\"middle\" align=\"left\" style="
+"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.phone\"></t>\n"
+"                              </td>\n"
+"                              <td valign=\"middle\" align=\"left\" style="
+"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.email\"></t>\n"
+"                              </td>\n"
+"                              <td valign=\"middle\" align=\"left\" style="
+"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.website\"></t>\n"
+"                              </td>\n"
+"                            </tr>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                    </tbody>\n"
+"                </table>\n"
+"            "
+
+#. module: helpdesk_mgmt
+#: model:mail.template,body_html:helpdesk_mgmt.changed_stage_template
+msgid ""
+"<table border=\"0\" width=\"100%\" cellpadding=\"0\" bgcolor=\"#ededed\" "
+"style=\"padding: 20px; background-color: #ededed; border-collapse:separate;"
+"\">\n"
+"                    <tbody>\n"
+"                      <!-- HEADER -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding="
+"\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+"rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+"                            <tr>\n"
+"                              <td valign=\"middle\" align=\"right\">\n"
+"                                <img t-att-src=\"'/logo.png?company=%s' % "
+"object.company_id.id\" style=\"padding: 0px; margin: 0px; height: auto; "
+"width: 80px;\" t-att-alt=\"'%s' % object.company_id.name\">\n"
+"                              </td>\n"
+"                            </tr>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                      <!-- CONTENT -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding="
+"\"0\" bgcolor=\"#ffffff\" style=\"min-width: 590px; background-color: "
+"rgb(255, 255, 255); padding: 20px; border-collapse:separate;\">\n"
+"                            <tbody>\n"
+"                              <td valign=\"top\" style=\"font-family:Arial,"
+"Helvetica,sans-serif; color: #555; font-size: 14px;\">\n"
+"                                <p>Hello <t t-out=\"object.user_id.name\"></"
+"t>,</p>\n"
+"                                <p>The ticket \"<t t-out=\"object."
+"display_name\"></t>\" stage has changed to <t t-out=\"object.stage_id.name"
+"\"></t>.</p>\n"
+"                              </td>\n"
+"                            </tbody>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                      <!-- FOOTER -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding="
+"\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+"rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+"                            <tr>\n"
+"                              <td valign=\"middle\" align=\"left\" style="
+"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.phone\"></t>\n"
+"                              </td>\n"
+"                              <td valign=\"middle\" align=\"left\" style="
+"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.email\"></t>\n"
+"                              </td>\n"
+"                              <td valign=\"middle\" align=\"left\" style="
+"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.website\"></t>\n"
+"                              </td>\n"
+"                            </tr>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                    </tbody>\n"
+"                </table>\n"
+"            "
+msgstr ""
+"<table border=\"0\" width=\"100%\" cellpadding=\"0\" bgcolor=\"#ededed\" "
+"style=\"padding: 20px; background-color: #ededed; border-collapse:separate;"
+"\">\n"
+"                    <tbody>\n"
+"                      <!-- HEADER -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding="
+"\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+"rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+"                            <tr>\n"
+"                              <td valign=\"middle\" align=\"right\">\n"
+"                                <img t-att-src=\"'/logo.png?company=%s' % "
+"object.company_id.id\" style=\"padding: 0px; margin: 0px; height: auto; "
+"width: 80px;\" t-att-alt=\"'%s' % object.company_id.name\">\n"
+"                              </td>\n"
+"                            </tr>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                      <!-- CONTENT -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding="
+"\"0\" bgcolor=\"#ffffff\" style=\"min-width: 590px; background-color: "
+"rgb(255, 255, 255); padding: 20px; border-collapse:separate;\">\n"
+"                            <tbody>\n"
+"                              <td valign=\"top\" style=\"font-family:Arial,"
+"Helvetica,sans-serif; color: #555; font-size: 14px;\">\n"
+"                                <p>Hello <t t-out=\"object.user_id.name\"></"
+"t>,</p>\n"
+"                                <p>O chamado \"<t t-out=\"object.display_name"
+"\"></t>\" estagio foi alterado para <t t-out=\"object.stage_id.name\"></t>.</"
+"p>\n"
+"                              </td>\n"
+"                            </tbody>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                      <!-- FOOTER -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding="
+"\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+"rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+"                            <tr>\n"
+"                              <td valign=\"middle\" align=\"left\" style="
+"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.phone\"></t>\n"
+"                              </td>\n"
+"                              <td valign=\"middle\" align=\"left\" style="
+"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.email\"></t>\n"
+"                              </td>\n"
+"                              <td valign=\"middle\" align=\"left\" style="
+"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.website\"></t>\n"
+"                              </td>\n"
+"                            </tr>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                    </tbody>\n"
+"                </table>\n"
+"            "
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_defaults
+msgid ""
+"A Python dictionary that will be evaluated to provide default values when "
+"creating new records for this alias."
+msgstr ""
+"Um dicionário Python que será avaliado para fornecer valores padrão ao criar "
+"novos registros para este alias."
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Accept Emails From"
+msgstr "Aceitar e-mails de"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_warning
+msgid "Access warning"
+msgstr "Aviso de acesso"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_needaction
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction
+msgid "Action Needed"
+msgstr "Ação Necessária"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__active
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__active
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__active
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__active
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__active
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__active
+msgid "Active"
+msgstr "Ativo"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree
+msgid "Active tickets"
+msgstr "Chamados ativos"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_ids
+msgid "Activities"
+msgstr "Atividades"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_decoration
+msgid "Activity Exception Decoration"
+msgstr "Decoração de Exceção de Atividade"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_state
+msgid "Activity State"
+msgstr "Situação da Atividade"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_type_icon
+msgid "Activity Type Icon"
+msgstr "Ícone do Tipo de Atividade"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket
+msgid "Add Attachments"
+msgstr "Adicionar Anexos"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_contact
+msgid "Alias Contact Security"
+msgstr "Alias Contato Segurança"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_name
+msgid "Alias Name"
+msgstr "Nome Alternativo"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_domain
+msgid "Alias domain"
+msgstr "Apelido dominio"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_model_id
+msgid "Aliased Model"
+msgstr "Modelo com alias"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view
+#, python-format
+msgid "All"
+msgstr "Tudo"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__show_in_portal
+msgid "Allow to select this team when creating a new ticket in the portal."
+msgstr "Permitir selecionar esta equipe ao criar um novo ticket no portal."
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_category_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_channel_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search
+msgid "Archived"
+msgstr "Arquivado"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Assign to"
+msgstr "Atribuído a"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form
+msgid "Assign to me"
+msgstr "Atribuir a mim"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__assigned_date
+msgid "Assigned Date"
+msgstr "Data de Atribuição"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__user_id
+msgid "Assigned user"
+msgstr "Usuário atribuído"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_attachment_count
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_attachment_count
+msgid "Attachment Count"
+msgstr "Número de Anexos"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Avatar"
+msgstr "Avatar"
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_awaiting
+msgid "Awaiting"
+msgstr "Aguardando"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__blocked
+msgid "Blocked"
+msgstr "Bloqueado"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+msgid "By"
+msgstr "Por"
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_cancelled
+msgid "Cancelled"
+msgstr "Cancelado"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_category_action
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_category_menu
+msgid "Categories"
+msgstr "Categorias"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__category_id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__category_ids
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+#, python-format
+msgid "Category"
+msgstr "Categoria"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__channel_id
+msgid "Channel"
+msgstr "Canal"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__channel_id
+msgid ""
+"Channel indicates where the source of a ticketcomes from (it could be a "
+"phone call, an email...)"
+msgstr "Canal indica a origem do chamado (ligação telefônica, e-mail, etc.)"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_channel_action
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_channel_menu
+msgid "Channels"
+msgstr "Canais"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+msgid "Close Date"
+msgstr "Data Final"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__close_from_portal
+msgid "Close From Portal"
+msgstr "Fechar do portal"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__closed
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__closed
+msgid "Closed"
+msgstr "Encerrado"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__closed_date
+msgid "Closed Date"
+msgstr "Data de Encerramento"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__color
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__color
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__color
+msgid "Color Index"
+msgstr "Índice de Cor"
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_res_company
+msgid "Companies"
+msgstr "Empresas"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__company_id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__company_id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__company_id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__company_id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__company_id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__company_id
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search
+msgid "Company"
+msgstr "Empresa"
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_res_config_settings
+msgid "Config Settings"
+msgstr "Configurações"
+
+#. module: helpdesk_mgmt
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_config_main_menu
+msgid "Configuration"
+msgstr "Configuração"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Configure domain name"
+msgstr "Configurar nome dominio"
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_res_partner
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_id
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "Contact"
+msgstr "Contato"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+msgid "Create Date"
+msgstr "Data de Criação"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__create_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__create_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__create_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__create_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__create_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__create_uid
+msgid "Created by"
+msgstr "Criado por"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__create_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__create_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__create_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__create_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__create_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__create_date
+msgid "Created on"
+msgstr "Criado em"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+msgid "Current stage of the ticket"
+msgstr "Estágio do Chamado"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "Current stage of this ticket"
+msgstr "Estágio atual deste chamado"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_bounced_content
+msgid "Custom Bounced Message"
+msgstr "Mensagem Retorno Personalizada"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0
+#, python-format
+msgid "Customer"
+msgstr "Cliente"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0
+#, python-format
+msgid "Customer Email"
+msgstr "E-mail do Cliente"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__access_url
+msgid "Customer Portal URL"
+msgstr "URL do Portal do Cliente"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_dashboard_action
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_dashboard_menu
+msgid "Dashboard"
+msgstr "Painel"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__normal
+msgid "Default"
+msgstr "Padrão"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_defaults
+msgid "Default Values"
+msgstr "Valores Padrão"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_kanban
+msgid "Delete"
+msgstr "Apagar"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__description
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__description
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form
+msgid "Description"
+msgstr "Descrição"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__display_name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__display_name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__display_name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__display_name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__display_name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__display_name
+msgid "Display Name"
+msgstr "Nome de Exibição"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__close_from_portal
+msgid ""
+"Display button in portal ticket form to allow closing ticket with this stage "
+"as target."
+msgstr ""
+"Exibir botão no formulário de chamado no portal para permitir o fechamento "
+"do chamado tendo esta etapa como alvo."
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_done
+msgid "Done"
+msgstr "Concluído"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_kanban
+msgid "Dropdown menu"
+msgstr "Menu Suspenso"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.server,name:helpdesk_mgmt.action_duplicate_ticket
+msgid "Duplicate"
+msgstr "Duplicar"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_kanban
+msgid "Edit"
+msgstr "Editar"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_email
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id
+msgid "Email"
+msgstr "Email"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Email Alias"
+msgstr "Apelido de E-mail"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__mail_template_id
+msgid "Email Template"
+msgstr "Modelo de E-mail"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__email_cc
+msgid "Email cc"
+msgstr "Email cc"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__fold
+msgid "Folded in Kanban"
+msgstr "Dobrado no Kanban"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid ""
+"Follow this salesteam to automatically track the events associated to users "
+"of this team."
+msgstr ""
+"Siga esta equipe de vendas para rastrear automaticamente os eventos "
+"associados aos usuários desta equipe."
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_follower_ids
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_follower_ids
+msgid "Followers"
+msgstr "Seguidores"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_partner_ids
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_partner_ids
+msgid "Followers (Partners)"
+msgstr "Seguidores (Parceiros)"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_type_icon
+msgid "Font awesome icon e.g. fa-tasks"
+msgstr "Ícone Fonte awesome e.x fa-tasks"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Future Activities"
+msgstr "Atividades Futuras"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__sequence
+msgid "Gives the sequence order when displaying a list of tickets."
+msgstr "Fornece a ordem da sequência ao exibir uma lista de chamados."
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Group By"
+msgstr "Agrupar Por"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__has_message
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__has_message
+msgid "Has Message"
+msgstr "Tem mensagem"
+
+#. module: helpdesk_mgmt
+#: model:ir.module.category,name:helpdesk_mgmt.module_helpdesk_category
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_main_menu
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form
+msgid "Helpdesk"
+msgstr "Central de Ajuda"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search
+msgid "Helpdesk Category Search"
+msgstr "Buscar em Categorias da Central de Ajuda"
+
+#. module: helpdesk_mgmt
+#: model:mail.template,name:helpdesk_mgmt.changed_stage_template
+msgid "Helpdesk Changed Stage notification Email"
+msgstr "E-mail de notificação de estágio alterado da Central de Ajuda"
+
+#. module: helpdesk_mgmt
+#: model:mail.template,name:helpdesk_mgmt.closed_ticket_template
+msgid "Helpdesk Closed Ticket Notification Email"
+msgstr "E-mail de Notificação de Chamado Fechado da Central de Ajuda"
+
+#. module: helpdesk_mgmt
+#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_manager
+msgid "Helpdesk Manager"
+msgstr "Gerente de Atendimento"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_team_ids
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Helpdesk Team"
+msgstr "Equipe Central de Atendimento"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search
+msgid "Helpdesk Team Search"
+msgstr "Buscar em Equipe de Atendimento"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Helpdesk Team name..."
+msgstr "Nome da equipe da Central de Atendimento..."
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__team_ids
+msgid "Helpdesk Teams"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.action_helpdesk_ticket_kanban_from_dashboard
+#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form
+msgid "Helpdesk Ticket"
+msgstr "Chamado"
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_category
+msgid "Helpdesk Ticket Category"
+msgstr "Categoria do Chamado"
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_channel
+msgid "Helpdesk Ticket Channel"
+msgstr "Canal do Chamado"
+
+#. module: helpdesk_mgmt
+#: model:mail.message.subtype,name:helpdesk_mgmt.hlp_tck_team_created
+msgid "Helpdesk Ticket Created"
+msgstr "Chamado da Central de Ajuda Criado"
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_stage
+msgid "Helpdesk Ticket Stage"
+msgstr "Estágio do Chamado"
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_tag
+msgid "Helpdesk Ticket Tag"
+msgstr "Marcador do Chamado"
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_team
+msgid "Helpdesk Ticket Team"
+msgstr "Equipe do Chamado"
+
+#. module: helpdesk_mgmt
+#: model:ir.module.category,description:helpdesk_mgmt.module_helpdesk_category
+msgid "Helps you handle your helpdesk security."
+msgstr "Auxilia a gerir a segurança do seu atendimento."
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__2
+msgid "High"
+msgstr "Alta"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "High Priority"
+msgstr "Prioridade"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__id
+msgid "ID"
+msgstr "ID"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_thread_id
+msgid ""
+"ID of the parent record holding the alias (example: project holding the task "
+"creation alias)"
+msgstr ""
+"ID do registro pai que contém o alias (exemplo: projeto que contém o alias "
+"de criação da tarefa)"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_icon
+msgid "Icon"
+msgstr "Ícone"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_icon
+msgid "Icon to indicate an exception activity."
+msgstr "Ícone para indicar uma atividade de exceção."
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_needaction
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction
+msgid "If checked, new messages require your attention."
+msgstr "Se marcada, novas mensagens requerem sua atenção."
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_has_error
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error
+msgid "If checked, some messages have a delivery error."
+msgstr "Se marcado, algumas mensagens têm um erro de entrega."
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__mail_template_id
+msgid ""
+"If set an email will be sent to the customer when the ticketreaches this "
+"step."
+msgstr ""
+"Se configurado, um e-mail será enviado ao cliente quando o chamado atingir "
+"esta etapa."
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_bounced_content
+msgid ""
+"If set, this content will automatically be sent out to unauthorized users "
+"instead of the default message."
+msgstr ""
+"Se definido, esse conteúdo será enviado automaticamente para usuários não "
+"autorizados, em vez da mensagem padrão."
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_in_progress
+msgid "In Progress"
+msgstr "Em Andamento"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_is_follower
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_is_follower
+msgid "Is Follower"
+msgstr "É Seguidor"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__kanban_state
+msgid "Kanban State"
+msgstr "Estado Kanban"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket____last_update
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category____last_update
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel____last_update
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage____last_update
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag____last_update
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team____last_update
+msgid "Last Modified on"
+msgstr "Última Modificação em"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__last_stage_update
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+#, python-format
+msgid "Last Stage Update"
+msgstr "Última Atualização de Estágio"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__write_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__write_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__write_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__write_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__write_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__write_uid
+msgid "Last Updated by"
+msgstr "Ultima atualização por"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__write_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__write_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__write_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__write_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__write_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__write_date
+msgid "Last Updated on"
+msgstr "Ultima Atualização em"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Last Week"
+msgstr "Última Semana"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Late Activities"
+msgstr "Atividades Atrasadas"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__0
+msgid "Low"
+msgstr "Baixa"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_main_attachment_id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_main_attachment_id
+msgid "Main Attachment"
+msgstr "Anexo Principal"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__attachment_ids
+msgid "Media Attachments"
+msgstr "Mídias Anexadas"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__1
+msgid "Medium"
+msgstr "Média"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__user_ids
+msgid "Members"
+msgstr "Membros"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_has_error
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error
+msgid "Message Delivery error"
+msgstr "Erro de entrega de mensagem"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_ids
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_ids
+msgid "Messages"
+msgstr "Mensagens"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "My Activities"
+msgstr "Minhas Atividades"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__my_activity_date_deadline
+msgid "My Activity Deadline"
+msgstr "Prazo Final da Minha Atividade"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "My Followed Tickets"
+msgstr "Chamados Seguidos por Mim"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "My Tickets"
+msgstr "Meus Chamados"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__name
+msgid "Name"
+msgstr "Nome"
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_new
+msgid "New"
+msgstr "Novo"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_home
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets
+msgid "New Ticket"
+msgstr "Novo Chamado"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form
+msgid "New ticket form (portal)"
+msgstr "Novo chamado do (portal)"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#, python-format
+msgid "Newest"
+msgstr "Mais Recente"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_date_deadline
+msgid "Next Activity Deadline"
+msgstr "Próximo Prazo de Atividade"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_summary
+msgid "Next Activity Summary"
+msgstr "Relatório de Próximas Atividades"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_type_id
+msgid "Next Activity Type"
+msgstr "Tipo da Próxima Atividade"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0
+#, python-format
+msgid "No Subject"
+msgstr "Sem Assunto"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets
+msgid "No tickets found."
+msgstr "Nenhum chamado encontrado."
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#, python-format
+msgid "None"
+msgstr "Não"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+msgid "Number"
+msgstr "Número"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_needaction_counter
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction_counter
+msgid "Number of Actions"
+msgstr "Número de Ações"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_has_error_counter
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error_counter
+msgid "Number of errors"
+msgstr "Número de erros"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_needaction_counter
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction_counter
+msgid "Number of messages requiring action"
+msgstr "Número de mensagens que exigem ação"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_has_error_counter
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error_counter
+msgid "Number of messages with delivery error"
+msgstr "Número de mensagens com erro de entrega"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count
+msgid "Number of tickets"
+msgstr "Número de chamados"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_high_priority
+msgid "Number of tickets in high priority"
+msgstr "Número de chamados de Alta Prioridade"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_unassigned
+msgid "Number of tickets unassigned"
+msgstr "Número de chamados não atribuídos"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_unattended
+msgid "Number of tickets unattended"
+msgstr "Número de chamados não atendidos"
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_3
+msgid "Odoo"
+msgstr "Odoo"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Open"
+msgstr "Aberto"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_force_thread_id
+msgid ""
+"Optional ID of a thread (record) to which all incoming messages will be "
+"attached, even if they did not reply to it. If set, this will disable the "
+"creation of new records completely."
+msgstr ""
+"ID opcional de um tópico (registro) ao qual todas as mensagens recebidas "
+"serão anexadas, mesmo que não tenham respondido. Se definido, isso "
+"desabilitará completamente a criação de novos registros."
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form
+msgid "Other Information"
+msgstr "Outras informações"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_user_id
+msgid "Owner"
+msgstr "Proprietário"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_model_id
+msgid "Parent Model"
+msgstr "Modelo Superior"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_thread_id
+msgid "Parent Record Thread ID"
+msgstr "ID do tópico do registro superior"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_model_id
+msgid ""
+"Parent model holding the alias. The model holding the alias reference is not "
+"necessarily the model given by alias_model_id (example: project "
+"(parent_model) and task (model))"
+msgstr ""
+"Modelo pai que contém o alias. O modelo que contém a referência de alias não "
+"é necessariamente o modelo fornecido por alias_model_id (exemplo: projeto "
+"(modelo_pai) e tarefa (modelo))"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Partner"
+msgstr "Parceiro"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_name
+msgid "Partner Name"
+msgstr "Nome do Parceiro"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_views_pivot
+msgid "Pivot Analysis"
+msgstr "Análise Pivô"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_contact
+msgid ""
+"Policy to post a message on the document using the mailgateway.\n"
+"- everyone: everyone can post\n"
+"- partners: only authenticated partners\n"
+"- followers: only followers of the related document or members of following "
+"channels\n"
+msgstr ""
+"Política para postar uma mensagem no documento usando o mailgateway.\n"
+"- todos: todos podem postar\n"
+"- parceiros: apenas parceiros autenticados\n"
+"- seguidores: apenas seguidores do documento relacionado ou membros dos "
+"canais seguintes\n"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_url
+msgid "Portal Access URL"
+msgstr "URL do Portal de Acesso"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__priority
+msgid "Priority"
+msgstr "Prioridade"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree
+msgid "Priority tickets"
+msgstr "Chamados Prioritários"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__done
+msgid "Ready for next stage"
+msgstr "Pronto para o próximo estágio"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_force_thread_id
+msgid "Record Thread ID"
+msgstr "ID do Registro do tópico"
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_rejected
+msgid "Rejected"
+msgstr "Rejeitado"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_ids
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_ids
+msgid "Related tickets"
+msgstr "Chamados Relacionados"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_reporting_action
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_reporting_menu
+msgid "Reporting"
+msgstr "Relatórios"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form
+msgid "Required Category"
+msgstr "Categoria Requerida"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_category_id_required
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_category_id_required
+msgid "Required Category field in Helpdesk portal"
+msgstr "Campo Categoria obrigatório no portal Central de Ajuda"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form
+msgid "Required Team"
+msgstr "Time Requerido"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_team_id_required
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_team_id_required
+msgid "Required Team field in Helpdesk portal"
+msgstr "Campo Equipe obrigatório no portal Central de Ajuda"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_user_id
+msgid "Responsible User"
+msgstr "Usuário Responsável"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#, python-format
+msgid "Search in All"
+msgstr "Pesquisar em Tudo"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#, python-format
+msgid "Search in Number"
+msgstr "Pesquisar em Número"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#, python-format
+msgid "Search in Title"
+msgstr "Pesquisar no Título"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_token
+msgid "Security Token"
+msgstr "Token de Segurança"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_select_team
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_select_team
+msgid "Select team in Helpdesk portal"
+msgstr "Selecione a equipe no portal Central de Ajuda"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket
+msgid "Send a new ticket"
+msgstr "Enviar um novo chamado"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__sequence
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__sequence
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__sequence
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__sequence
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__sequence
+msgid "Sequence"
+msgstr "Sequência"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.action_helpdesk_mgmt_config_settings
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_config_settings_menu
+msgid "Settings"
+msgstr "Configurações"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.server,name:helpdesk_mgmt.model_helpdesk_ticket_action_share
+msgid "Share"
+msgstr "Compartilhar"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Show all records which has next action date is before today"
+msgstr "Exibir todos os registros com data da próxima ação anterior a hoje"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__show_in_portal
+msgid "Show in portal form"
+msgstr "Mostrar no formulário do portal"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form
+msgid "Show teams form"
+msgstr "Mostrar formulário das equipes"
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_1
+msgid "Software"
+msgstr "Software"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__stage_id
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+#, python-format
+msgid "Stage"
+msgstr "Estágio"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__name
+msgid "Stage Name"
+msgstr "Nome do Estágio"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_stage_action
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_stage_menu
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_category_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_channel_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_form
+msgid "Stages"
+msgstr "Estágios"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_state
+msgid ""
+"Status based on activities\n"
+"Overdue: Due date is already passed\n"
+"Today: Activity date is today\n"
+"Planned: Future activities."
+msgstr ""
+"Status baseado em atividades\n"
+"Em atraso: A data de vencimento já passou\n"
+"Hoje: A data da atividade é hoje\n"
+"Planejado: Atividades Futuras."
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket
+msgid "Subject"
+msgstr "Assunto"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket
+msgid "Submit Ticket"
+msgstr "Enviar Chamados"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Tag"
+msgstr "Marcador"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__tag_ids
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_form
+msgid "Tags"
+msgstr "Marcadores"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__team_id
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket
+msgid "Team"
+msgstr "Equipe"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__user_id
+msgid "Team Leader"
+msgstr "Líder Equipe"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Team Members"
+msgstr "Membros da Equipe"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_team_action
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_team_menu
+msgid "Teams"
+msgstr "Equipes"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id
+msgid ""
+"The email address associated with                                this "
+"channel. New emails received will                                "
+"automatically create new tickets assigned                                to "
+"the channel."
+msgstr ""
+"O endereço de e-mail associado a este canal. Novos e-mails recebidos criarão "
+"automaticamente novos chamados atribuídos ao canal."
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_model_id
+msgid ""
+"The model (Odoo Document Kind) to which this alias corresponds. Any incoming "
+"email that does not reply to an existing record will cause the creation of a "
+"new record of this model (e.g. a Project Task)"
+msgstr ""
+"O modelo (Odoo Document Kind) ao qual este alias corresponde. Qualquer e-"
+"mail recebido que não responda a um registro existente causará a criação de "
+"um novo registro deste modelo (por exemplo, uma Tarefa de Projeto)"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_name
+msgid ""
+"The name of the email alias, e.g. 'jobs' if you want to catch emails for "
+"<jobs@example.odoo.com>"
+msgstr ""
+"O nome do alias de e-mail, por ex. 'empregos' se você quiser receber e-mails "
+"para <empregos@example.odoo.com>"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_user_id
+msgid ""
+"The owner of records created upon receiving emails on this alias. If this "
+"field is not set the system will attempt to find the right owner based on "
+"the sender (From) address, or will use the Administrator account if no "
+"system user is found for that address."
+msgstr ""
+"O proprietário dos registros criados ao receber e-mails neste alias. Se este "
+"campo não estiver definido, o sistema tentará encontrar o proprietário "
+"correto com base no endereço do remetente (De) ou usará a conta de "
+"Administrador se nenhum usuário do sistema for encontrado para esse endereço."
+
+#. module: helpdesk_mgmt
+#: model:mail.template,subject:helpdesk_mgmt.closed_ticket_template
+msgid "The ticket {{object.number}} has been closed."
+msgstr "O chamado {{object.number}} foi fechado."
+
+#. module: helpdesk_mgmt
+#: model:mail.template,subject:helpdesk_mgmt.changed_stage_template
+msgid "The ticket {{object.number}} stage has changed."
+msgstr "A etapa do chamado {{object.number}} mudou."
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__fold
+msgid ""
+"This stage is folded in the kanban view when there are no records in that "
+"stage to display."
+msgstr ""
+"Este estágio fica dobrado na visão Kanban quando não houver registros para "
+"exibir."
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Ticket"
+msgstr "Chamado"
+
+#. module: helpdesk_mgmt
+#: model:mail.template,name:helpdesk_mgmt.assignment_email_template
+msgid "Ticket Assignment"
+msgstr "Atribuição de Chamado"
+
+#. module: helpdesk_mgmt
+#: model:mail.message.subtype,name:helpdesk_mgmt.hlp_tck_created
+msgid "Ticket Created"
+msgstr "Chamado Criado"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search
+msgid "Ticket Stage Search"
+msgstr "Buscar Estágio do Chamado"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_search
+msgid "Ticket Tag Search"
+msgstr "Buscar Marcadores do Chamado"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_tag_action
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_tag_menu
+msgid "Ticket Tags"
+msgstr "Marcadores do Chamado"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_active_count
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_active_count
+msgid "Ticket active count"
+msgstr "Número de Chamados Ativos"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_count
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_count
+msgid "Ticket count"
+msgstr "Número de Chamados"
+
+#. module: helpdesk_mgmt
+#: model:mail.message.subtype,description:helpdesk_mgmt.hlp_tck_created
+msgid "Ticket created"
+msgstr "Chamado criado"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__number
+msgid "Ticket number"
+msgstr "Número do Chamado"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_action
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__ticket_ids
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_count_string
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_count_string
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_menu
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_reporting_analysis
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_layout
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_home
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets
+msgid "Tickets"
+msgstr "Chamados"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__name
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+#, python-format
+msgid "Title"
+msgstr "Título"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view
+msgid "To Do"
+msgstr "A Fazer"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Today Activities"
+msgstr "Atividades de Hoje"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view
+msgid "Toggle dropdown"
+msgstr "Alternar menu suspenso"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_decoration
+msgid "Type of the exception activity on record."
+msgstr "Tipo de atividade de exceção registrada."
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Unassigned"
+msgstr "Não Atribuído"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree
+msgid "Unassigned tickets"
+msgstr "Chamados não Atribuídos"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__unattended
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__unattended
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Unattended"
+msgstr "Não Atendido"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree
+msgid "Unattended tickets"
+msgstr "Chamados não Atendidos"
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_res_users
+#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search
+msgid "User"
+msgstr "Usuário"
+
+#. module: helpdesk_mgmt
+#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user_own
+msgid "User: Personal tickets"
+msgstr "Usuário: Chamados Pessoais"
+
+#. module: helpdesk_mgmt
+#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user_team
+msgid "User: Team tickets"
+msgstr "Usuário: Chamados da equipe"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__user_ids
+msgid "Users"
+msgstr "Usuários"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__3
+msgid "Very High"
+msgstr "Muito Alta"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids
+msgid "Website Messages"
+msgstr "Mensagens do Website"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids
+msgid "Website communication history"
+msgstr "Histórico de comunicação do website"
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_2
+msgid "Wifi"
+msgstr "WiFi"
+
+#. module: helpdesk_mgmt
+#: model:mail.template,subject:helpdesk_mgmt.assignment_email_template
+msgid ""
+"{{object.company_id.name}} Ticket Assignment (Ref {{object.number or 'n/"
+"a' }})"
+msgstr ""
+"{{object.company_id.name}} Atribuição de chamado (Ref {{object.number ou 'n/"
+"a' }})"
+
+#~ msgid "SMS Delivery error"
+#~ msgstr "Erro de Entrega de SMS"
+
+#~ msgid "Number of messages which requires an action"
+#~ msgstr "Número de mensagens que requerem uma ação"
+
+#~ msgid "Number of unread messages"
+#~ msgstr "Número de mensagens não lidas"
+
+#~ msgid "Unread Messages"
+#~ msgstr "Mensagens Não Lidas"
+
+#~ msgid "Unread Messages Counter"
+#~ msgstr "Contador de Mensagens Não Lidas"
+
+#, fuzzy
+#~ msgid ""
+#~ "<br/>\n"
+#~ "                                    <b>Category:</b>"
+#~ msgstr ""
+#~ "<br/>\n"
+#~ "                          <b>Categoria:</b>"
+
+#, fuzzy
+#~ msgid ""
+#~ "<br/>\n"
+#~ "                                    <b>Stage:</b>"
+#~ msgstr ""
+#~ "<br/>\n"
+#~ "                          <b>Estágio:</b>"
+
+#~ msgid "History"
+#~ msgstr "Histórico"
+
+#~ msgid "There are no tickets in your account."
+#~ msgstr "Não há chamados na sua conta."
+
+#~ msgid ""
+#~ "${object.company_id.name} Ticket Assignment (Ref ${object.number or 'n/"
+#~ "a' })"
+#~ msgstr ""
+#~ "${object.company_id.name} Chamado Atribuído (Ref ${object.number or 'n/"
+#~ "a' })"
+
+#, fuzzy
+#~ msgid ""
+#~ "<?xml version=\"1.0\"?>\n"
+#~ "<data><p>Hello ${object.user_id.name},</p>\n"
+#~ "                <p>The ticket ${object.number} has been assigned to you.</"
+#~ "p>\n"
+#~ "            </data>"
+#~ msgstr ""
+#~ "<?xml version=\"1.0\"?>\n"
+#~ "<data><p>Olá  ${object.user_id.name},</p>\n"
+#~ "        <p>O chamado ${object.number} foi atribuído a você.</p>\n"
+#~ "      </data>"
+
+#~ msgid "Followers (Channels)"
+#~ msgstr "Seguidores (Canais)"
+
+#~ msgid "The ticket ${object.number} has been closed."
+#~ msgstr "O ticket ${object.number} foi fechado."
+
+#~ msgid "The ticket ${object.number} stage has changed."
+#~ msgstr "O estágio do ticket ${object.number} foi alterado."
+
+#~ msgid "Ticket Stages"
+#~ msgstr "Estágios do Chamado"
+
+#~ msgid "Todo tickets"
+#~ msgstr "Chamados para Atender"
+
+#~ msgid "Assigned user image"
+#~ msgstr "Imagem de usuário atribuída"
+
+#~ msgid "Attachments"
+#~ msgstr "Anexos"
+
+#~ msgid "If checked new messages require your attention."
+#~ msgstr "Se marcada, novas mensagens requerem sua atenção."
+
+#~ msgid "Overdue"
+#~ msgstr "Atrasado"
+
+#~ msgid "Partner Id"
+#~ msgstr "Id do Parceiro"
+
+#~ msgid "Planned"
+#~ msgstr "Planejado"
+
+#~ msgid "Today"
+#~ msgstr "Hoje"
diff --git a/helpdesk_mgmt/i18n/tr.po b/helpdesk_mgmt/i18n/tr.po
new file mode 100644
index 0000000000..9fd0c2eacf
--- /dev/null
+++ b/helpdesk_mgmt/i18n/tr.po
@@ -0,0 +1,1979 @@
+# Translation of Odoo Server.
+# This file contains the translation of the following modules:
+# 	* helpdesk_mgmt
+#
+msgid ""
+msgstr ""
+"Project-Id-Version: Odoo Server 15.0\n"
+"Report-Msgid-Bugs-To: \n"
+"PO-Revision-Date: 2023-02-08 18:22+0000\n"
+"Last-Translator: Ediz Duman <neps1192@gmail.com>\n"
+"Language-Team: none\n"
+"Language: tr\n"
+"MIME-Version: 1.0\n"
+"Content-Type: text/plain; charset=UTF-8\n"
+"Content-Transfer-Encoding: \n"
+"Plural-Forms: nplurals=2; plural=n != 1;\n"
+"X-Generator: Weblate 4.14.1\n"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+msgid "<em class=\"font-weight-normal text-muted\">Tickets in category:</em>"
+msgstr ""
+"<em class=\"font-weight-normal text-muted\">Kategorideki biletler:</em>"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+msgid "<em class=\"font-weight-normal text-muted\">Tickets in stage:</em>"
+msgstr "<em class=\"font-weight-normal text-muted\">Aşamadaki biletler:</em>"
+
+#. module: helpdesk_mgmt
+#: model:mail.template,body_html:helpdesk_mgmt.assignment_email_template
+msgid ""
+"<p>Hello <t t-out=\"object.user_id.name\"></t>,</p>\n"
+"                <p>The ticket <t t-out=\"object.number\"></t> has been "
+"assigned to you.</p>\n"
+"            "
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<small class=\"text-right\">Stage:</small>"
+msgstr "<small class=\"text-right\">Aşama:</small>"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view
+msgid "<span>View</span>"
+msgstr "<span>Görünüm</span>"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong class=\"d-block mb-2\">Attachments</strong>"
+msgstr "<strong class=\"d-block mb-2\">Ekler</strong>"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Assignee</strong>"
+msgstr "<strong>Atanan</strong>"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Category:</strong>"
+msgstr "<strong>Kategori:</strong>"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Close Date:</strong>"
+msgstr "<strong>Kapanış Tarihi:</strong>"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Customer</strong>"
+msgstr "<strong>Müşteri</strong>"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Date:</strong>"
+msgstr "<strong>Tarih:</strong>"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Description</strong>"
+msgstr "<strong>Açıklama</strong>"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Last Stage Update:</strong>"
+msgstr "<strong>Son Aşama Güncellemesi:</strong>"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "<strong>Message and communication history</strong>"
+msgstr "<strong>Mesaj ve iletişim geçmişi</strong>"
+
+#. module: helpdesk_mgmt
+#: model:mail.template,body_html:helpdesk_mgmt.closed_ticket_template
+msgid ""
+"<table border=\"0\" width=\"100%\" cellpadding=\"0\" bgcolor=\"#ededed\" "
+"style=\"padding: 20px; background-color: #ededed; border-collapse:separate;"
+"\">\n"
+"                    <tbody>\n"
+"                      <!-- HEADER -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding="
+"\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+"rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+"                            <tr>\n"
+"                              <td valign=\"middle\" align=\"right\">\n"
+"                                <img t-att-src=\"'/logo.png?company=%s' % "
+"object.company_id.id\" style=\"padding: 0px; margin: 0px; height: auto; "
+"width: 80px;\" t-att-alt=\"'%s' % object.company_id.name\">\n"
+"                              </td>\n"
+"                            </tr>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                      <!-- CONTENT -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding="
+"\"0\" bgcolor=\"#ffffff\" style=\"min-width: 590px; background-color: "
+"rgb(255, 255, 255); padding: 20px; border-collapse:separate;\">\n"
+"                            <tbody>\n"
+"                              <td valign=\"top\" style=\"font-family:Arial,"
+"Helvetica,sans-serif; color: #555; font-size: 14px;\">\n"
+"                                <p>Hello <t t-out=\"object.user_id.name\"></"
+"t>,</p>\n"
+"                                <p>The ticket \"<t t-out=\"object."
+"display_name\"></t>\" has been closed.</p>\n"
+"                              </td>\n"
+"                            </tbody>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                      <!-- FOOTER -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding="
+"\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+"rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+"                            <tr>\n"
+"                              <td valign=\"middle\" align=\"left\" style="
+"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.phone\"></t>\n"
+"                              </td>\n"
+"                              <td valign=\"middle\" align=\"left\" style="
+"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.email\"></t>\n"
+"                              </td>\n"
+"                              <td valign=\"middle\" align=\"left\" style="
+"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.website\"></t>\n"
+"                              </td>\n"
+"                            </tr>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                    </tbody>\n"
+"                </table>\n"
+"            "
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:mail.template,body_html:helpdesk_mgmt.changed_stage_template
+msgid ""
+"<table border=\"0\" width=\"100%\" cellpadding=\"0\" bgcolor=\"#ededed\" "
+"style=\"padding: 20px; background-color: #ededed; border-collapse:separate;"
+"\">\n"
+"                    <tbody>\n"
+"                      <!-- HEADER -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding="
+"\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+"rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+"                            <tr>\n"
+"                              <td valign=\"middle\" align=\"right\">\n"
+"                                <img t-att-src=\"'/logo.png?company=%s' % "
+"object.company_id.id\" style=\"padding: 0px; margin: 0px; height: auto; "
+"width: 80px;\" t-att-alt=\"'%s' % object.company_id.name\">\n"
+"                              </td>\n"
+"                            </tr>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                      <!-- CONTENT -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding="
+"\"0\" bgcolor=\"#ffffff\" style=\"min-width: 590px; background-color: "
+"rgb(255, 255, 255); padding: 20px; border-collapse:separate;\">\n"
+"                            <tbody>\n"
+"                              <td valign=\"top\" style=\"font-family:Arial,"
+"Helvetica,sans-serif; color: #555; font-size: 14px;\">\n"
+"                                <p>Hello <t t-out=\"object.user_id.name\"></"
+"t>,</p>\n"
+"                                <p>The ticket \"<t t-out=\"object."
+"display_name\"></t>\" stage has changed to <t t-out=\"object.stage_id.name"
+"\"></t>.</p>\n"
+"                              </td>\n"
+"                            </tbody>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                      <!-- FOOTER -->\n"
+"                      <tr>\n"
+"                        <td align=\"center\" style=\"min-width: 590px;\">\n"
+"                          <table width=\"590\" border=\"0\" cellpadding="
+"\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+"rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+"                            <tr>\n"
+"                              <td valign=\"middle\" align=\"left\" style="
+"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.phone\"></t>\n"
+"                              </td>\n"
+"                              <td valign=\"middle\" align=\"left\" style="
+"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.email\"></t>\n"
+"                              </td>\n"
+"                              <td valign=\"middle\" align=\"left\" style="
+"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n"
+"                                <t t-out=\"object.company_id.website\"></t>\n"
+"                              </td>\n"
+"                            </tr>\n"
+"                          </table>\n"
+"                        </td>\n"
+"                      </tr>\n"
+"                    </tbody>\n"
+"                </table>\n"
+"            "
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_defaults
+msgid ""
+"A Python dictionary that will be evaluated to provide default values when "
+"creating new records for this alias."
+msgstr ""
+"Bu takma ad için yeni kayıtlar oluştururken varsayılan değerleri sağlamak "
+"üzere değerlendirilecek bir Python sözlüğü."
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Accept Emails From"
+msgstr "Gelen E-postaları Kabul Et"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_warning
+msgid "Access warning"
+msgstr "Erişim uyarısı"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_needaction
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction
+msgid "Action Needed"
+msgstr "Eylem Gerekli"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__active
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__active
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__active
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__active
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__active
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__active
+msgid "Active"
+msgstr "Aktif"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree
+msgid "Active tickets"
+msgstr "Aktif Biletler"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_ids
+msgid "Activities"
+msgstr "Aktiviteler"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_decoration
+msgid "Activity Exception Decoration"
+msgstr "Aktivite İstisna Dekorasyonu"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_state
+msgid "Activity State"
+msgstr "Aktivite Durumu"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_type_icon
+msgid "Activity Type Icon"
+msgstr "Aktivite Simgesi Tipi"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket
+msgid "Add Attachments"
+msgstr "Ek Ekle"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_contact
+msgid "Alias Contact Security"
+msgstr "Takma Ad İletişim Güvenliği"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_name
+msgid "Alias Name"
+msgstr "Takma Adı"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_domain
+msgid "Alias domain"
+msgstr "Alan Rumuzları"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_model_id
+msgid "Aliased Model"
+msgstr "Rumuz Model"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view
+#, python-format
+msgid "All"
+msgstr "Hepsi"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__show_in_portal
+msgid "Allow to select this team when creating a new ticket in the portal."
+msgstr "Portalda yeni bir bilet oluştururken bu ekibin seçilmesine izin verin."
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_category_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_channel_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search
+msgid "Archived"
+msgstr "Arşivlendi"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Assign to"
+msgstr "Atama"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form
+msgid "Assign to me"
+msgstr "Bana Atama"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__assigned_date
+msgid "Assigned Date"
+msgstr "Atama Tarihi"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__user_id
+msgid "Assigned user"
+msgstr "Atanan Kullanıcı"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_attachment_count
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_attachment_count
+msgid "Attachment Count"
+msgstr "Ek Sayısı"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Avatar"
+msgstr "Avatarı"
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_awaiting
+msgid "Awaiting"
+msgstr "Bekliyor"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__blocked
+msgid "Blocked"
+msgstr "Engellendi"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+msgid "By"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_cancelled
+msgid "Cancelled"
+msgstr "İptal Edildi"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_category_action
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_category_menu
+msgid "Categories"
+msgstr "Kategoriler"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__category_id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__category_ids
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+#, python-format
+msgid "Category"
+msgstr "Kategori"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__channel_id
+msgid "Channel"
+msgstr "Kanal"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__channel_id
+msgid ""
+"Channel indicates where the source of a ticketcomes from (it could be a "
+"phone call, an email...)"
+msgstr ""
+"Kanal, bir biletin kaynağının nereden geldiğini gösterir (bir telefon "
+"görüşmesi, bir e-posta olabilir...)"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_channel_action
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_channel_menu
+msgid "Channels"
+msgstr "Kanallar"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+msgid "Close Date"
+msgstr "Kapanış Tarihi"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__close_from_portal
+msgid "Close From Portal"
+msgstr "Portaldan Kapat"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__closed
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__closed
+msgid "Closed"
+msgstr "Kapalı"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__closed_date
+msgid "Closed Date"
+msgstr "Kapanış Tarihi"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__color
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__color
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__color
+msgid "Color Index"
+msgstr "Renk İndeksi"
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_res_company
+msgid "Companies"
+msgstr "Şirketler"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__company_id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__company_id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__company_id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__company_id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__company_id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__company_id
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search
+msgid "Company"
+msgstr "Firma"
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_res_config_settings
+msgid "Config Settings"
+msgstr "Yapılandırma Ayarları"
+
+#. module: helpdesk_mgmt
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_config_main_menu
+msgid "Configuration"
+msgstr "Yapılandırma"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Configure domain name"
+msgstr "Etki alanı adını yapılandırma"
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_res_partner
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_id
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "Contact"
+msgstr "Kontak"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+msgid "Create Date"
+msgstr "Oluşturma Tarihi"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__create_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__create_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__create_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__create_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__create_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__create_uid
+msgid "Created by"
+msgstr "Oluşturan"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__create_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__create_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__create_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__create_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__create_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__create_date
+msgid "Created on"
+msgstr "Oluşturulma"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+msgid "Current stage of the ticket"
+msgstr "Biletin mevcut aşaması"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "Current stage of this ticket"
+msgstr "Biletin mevcut aşaması"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_bounced_content
+msgid "Custom Bounced Message"
+msgstr "Özel Geri Dönme Mesajı"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0
+#, python-format
+msgid "Customer"
+msgstr "Müşteri"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0
+#, python-format
+msgid "Customer Email"
+msgstr "Müşteri E-postası"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__access_url
+msgid "Customer Portal URL"
+msgstr "Müşteri Portal URL"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_dashboard_action
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_dashboard_menu
+msgid "Dashboard"
+msgstr "Panel"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__normal
+msgid "Default"
+msgstr "Varsayılan"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_defaults
+msgid "Default Values"
+msgstr "Varsayılan Değerler"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_kanban
+msgid "Delete"
+msgstr "Sil"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__description
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__description
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form
+msgid "Description"
+msgstr "Açıklama"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__display_name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__display_name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__display_name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__display_name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__display_name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__display_name
+msgid "Display Name"
+msgstr "Görünen Ad"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__close_from_portal
+msgid ""
+"Display button in portal ticket form to allow closing ticket with this stage "
+"as target."
+msgstr ""
+"Biletin bu aşama ile hedef olarak kapatılmasına izin vermek için portal "
+"bileti formundaki görüntüle düğmesi."
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_done
+msgid "Done"
+msgstr "Biten"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_kanban
+msgid "Dropdown menu"
+msgstr "Aşağıya doğru açılan menü"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.server,name:helpdesk_mgmt.action_duplicate_ticket
+msgid "Duplicate"
+msgstr "Çoğalt"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_kanban
+msgid "Edit"
+msgstr "Düzenle"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_email
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id
+msgid "Email"
+msgstr "E-posta"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Email Alias"
+msgstr "E-posta Takma Adları"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__mail_template_id
+msgid "Email Template"
+msgstr "E-posta Şablonu"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__email_cc
+msgid "Email cc"
+msgstr "E-posta cc"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__fold
+msgid "Folded in Kanban"
+msgstr "Kanbanda Katla"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid ""
+"Follow this salesteam to automatically track the events associated to users "
+"of this team."
+msgstr ""
+"Bu ekibin kullanıcılarıyla ilişkili etkinlikleri otomatik olarak izlemek "
+"için bu satış ekibini takip edin."
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_follower_ids
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_follower_ids
+msgid "Followers"
+msgstr "Takipçiler"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_partner_ids
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_partner_ids
+msgid "Followers (Partners)"
+msgstr "Takipçiler (İş Ortaklar)"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_type_icon
+msgid "Font awesome icon e.g. fa-tasks"
+msgstr "Yazı tipi harika simgesi ör. fa-görevleri"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Future Activities"
+msgstr "Gelecek Aktiviteler"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__sequence
+msgid "Gives the sequence order when displaying a list of tickets."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Group By"
+msgstr "Gruplama"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__has_message
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__has_message
+msgid "Has Message"
+msgstr "Mesajı Var"
+
+#. module: helpdesk_mgmt
+#: model:ir.module.category,name:helpdesk_mgmt.module_helpdesk_category
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_main_menu
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form
+msgid "Helpdesk"
+msgstr "Yardım Masası"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search
+msgid "Helpdesk Category Search"
+msgstr "Yardım Masası Kategori Arama"
+
+#. module: helpdesk_mgmt
+#: model:mail.template,name:helpdesk_mgmt.changed_stage_template
+msgid "Helpdesk Changed Stage notification Email"
+msgstr "Yardım Masası Aşama Değişim Bildirim E-postası"
+
+#. module: helpdesk_mgmt
+#: model:mail.template,name:helpdesk_mgmt.closed_ticket_template
+msgid "Helpdesk Closed Ticket Notification Email"
+msgstr "Yardım Masası Bilet Kapanış Bildirim E-postası"
+
+#. module: helpdesk_mgmt
+#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_manager
+msgid "Helpdesk Manager"
+msgstr "Yardım Masası Yöneticisi"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_team_ids
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Helpdesk Team"
+msgstr "Yardım Masası Ekibi"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search
+msgid "Helpdesk Team Search"
+msgstr "Yardım Masası Ekibi Arama"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Helpdesk Team name..."
+msgstr "Yardım Masası Ekip adı..."
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__team_ids
+msgid "Helpdesk Teams"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.action_helpdesk_ticket_kanban_from_dashboard
+#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form
+msgid "Helpdesk Ticket"
+msgstr "Yardım Masası Bileti"
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_category
+msgid "Helpdesk Ticket Category"
+msgstr "Yardım Masası Bilet Kategorisi"
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_channel
+msgid "Helpdesk Ticket Channel"
+msgstr "Yardım Masası Bilet Kanalı"
+
+#. module: helpdesk_mgmt
+#: model:mail.message.subtype,name:helpdesk_mgmt.hlp_tck_team_created
+msgid "Helpdesk Ticket Created"
+msgstr "Yardım Masası Bileti Oluşturuldu"
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_stage
+msgid "Helpdesk Ticket Stage"
+msgstr "Yardım Masası Bilet Aşaması"
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_tag
+msgid "Helpdesk Ticket Tag"
+msgstr "Yardım Masası Bilet Etiketi"
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_team
+msgid "Helpdesk Ticket Team"
+msgstr "Yardım Masası Bilet Ekibi"
+
+#. module: helpdesk_mgmt
+#: model:ir.module.category,description:helpdesk_mgmt.module_helpdesk_category
+msgid "Helps you handle your helpdesk security."
+msgstr "Yardım masası güvenliğinizi yönetmenize yardımcı olur."
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__2
+msgid "High"
+msgstr "Yüksek"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "High Priority"
+msgstr "Yüksek Öncelik"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__id
+msgid "ID"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_thread_id
+msgid ""
+"ID of the parent record holding the alias (example: project holding the task "
+"creation alias)"
+msgstr ""
+"Takma adı tutan üst kaydın kimliği (örnek: görev oluşturma diğer adını tutan "
+"proje)"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_icon
+msgid "Icon"
+msgstr "İkon"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_icon
+msgid "Icon to indicate an exception activity."
+msgstr "Bir istisna etkinliğini gösteren simge."
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_needaction
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction
+msgid "If checked, new messages require your attention."
+msgstr "İşaretlerseniz, yeni iletilerle ilgilenmeniz gerekir."
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_has_error
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error
+msgid "If checked, some messages have a delivery error."
+msgstr "İşaretlenirse, bazı iletilerde teslim hatası vardır."
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__mail_template_id
+msgid ""
+"If set an email will be sent to the customer when the ticketreaches this "
+"step."
+msgstr ""
+"Ayarlanırsa, bilet bu adıma ulaştığında müşteriye bir e-posta gönderilir."
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_bounced_content
+msgid ""
+"If set, this content will automatically be sent out to unauthorized users "
+"instead of the default message."
+msgstr ""
+"Ayarlanırsa, bu içerik yetkisiz kullanıcılara varsayılan mesaj yerine "
+"otomatik olarak gönderilir."
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_in_progress
+msgid "In Progress"
+msgstr "Devam Eden"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_is_follower
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_is_follower
+msgid "Is Follower"
+msgstr "Takipçimi"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__kanban_state
+msgid "Kanban State"
+msgstr "Kanban Durumu"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket____last_update
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category____last_update
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel____last_update
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage____last_update
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag____last_update
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team____last_update
+msgid "Last Modified on"
+msgstr "Son Değiştirilme"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__last_stage_update
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+#, python-format
+msgid "Last Stage Update"
+msgstr "Son Aşama Güncellemesi"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__write_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__write_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__write_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__write_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__write_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__write_uid
+msgid "Last Updated by"
+msgstr "Son Güncelleyen"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__write_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__write_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__write_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__write_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__write_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__write_date
+msgid "Last Updated on"
+msgstr "Son Güncelleme"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Last Week"
+msgstr "Geçen Hafta"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Late Activities"
+msgstr "Geç Aktiviteler"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__0
+msgid "Low"
+msgstr "Düşük"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_main_attachment_id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_main_attachment_id
+msgid "Main Attachment"
+msgstr "Ana Ek"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__attachment_ids
+msgid "Media Attachments"
+msgstr "Media Ekleri"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__1
+msgid "Medium"
+msgstr "Orta"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__user_ids
+msgid "Members"
+msgstr "Üyeler"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_has_error
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error
+msgid "Message Delivery error"
+msgstr "Mesaj Teslim hatası"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_ids
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_ids
+msgid "Messages"
+msgstr "Mesajlar"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "My Activities"
+msgstr "Aktivitelerim"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__my_activity_date_deadline
+msgid "My Activity Deadline"
+msgstr "Aktivitelerim Zaman Sınırı"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "My Followed Tickets"
+msgstr "Takip Edilen Biletlerim"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "My Tickets"
+msgstr "Biletlerim"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__name
+msgid "Name"
+msgstr "Adı"
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_new
+msgid "New"
+msgstr "Yeni"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_home
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets
+msgid "New Ticket"
+msgstr "Yeni Bilet"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form
+msgid "New ticket form (portal)"
+msgstr "Yeni bilet formu (portal)"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#, python-format
+msgid "Newest"
+msgstr "En Yeni"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_date_deadline
+msgid "Next Activity Deadline"
+msgstr "Sonraki Aktivite Zaman Sınırı"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_summary
+msgid "Next Activity Summary"
+msgstr "Sonraki Aktivite Özeti"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_type_id
+msgid "Next Activity Type"
+msgstr "Sonraki Aktivite Türü"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0
+#, python-format
+msgid "No Subject"
+msgstr "Konusuz"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets
+msgid "No tickets found."
+msgstr "Bilet bulunamadı."
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#, python-format
+msgid "None"
+msgstr "Hiçbiri"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+msgid "Number"
+msgstr "Numara"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_needaction_counter
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction_counter
+msgid "Number of Actions"
+msgstr "Aksiyon Sayısı"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_has_error_counter
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error_counter
+msgid "Number of errors"
+msgstr "Hata sayısı"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_needaction_counter
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction_counter
+msgid "Number of messages requiring action"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_has_error_counter
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error_counter
+msgid "Number of messages with delivery error"
+msgstr "İletim hatası olan mesajlar"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count
+msgid "Number of tickets"
+msgstr "Bilet sayısı"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_high_priority
+msgid "Number of tickets in high priority"
+msgstr "Yüksek öncelikli bilet sayısı"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_unassigned
+msgid "Number of tickets unassigned"
+msgstr "Atanmamış bilet sayısı"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_unattended
+msgid "Number of tickets unattended"
+msgstr "Atanmamış bilet sayısı"
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_3
+msgid "Odoo"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Open"
+msgstr "Açık"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_force_thread_id
+msgid ""
+"Optional ID of a thread (record) to which all incoming messages will be "
+"attached, even if they did not reply to it. If set, this will disable the "
+"creation of new records completely."
+msgstr ""
+"Yanıtlamamış olsalar bile tüm gelen iletilerin ekleneceği ileti dizisinin "
+"(kayıt) isteğe bağlı kimliği. Ayarlanırsa, bu, yeni kayıtların "
+"oluşturulmasını tamamen devre dışı bırakır."
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form
+msgid "Other Information"
+msgstr "Diğer Bilgiler"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_user_id
+msgid "Owner"
+msgstr "Sahibi"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_model_id
+msgid "Parent Model"
+msgstr "Üst Modeli"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_thread_id
+msgid "Parent Record Thread ID"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_model_id
+msgid ""
+"Parent model holding the alias. The model holding the alias reference is not "
+"necessarily the model given by alias_model_id (example: project "
+"(parent_model) and task (model))"
+msgstr ""
+"Takma adı tutan üst model. Takma ad referansını tutan model, alias_model_id "
+"tarafından verilen model olmayabilir (örnek: proje (ana_model) ve görev "
+"(model))"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Partner"
+msgstr "İş Ortağı"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_name
+msgid "Partner Name"
+msgstr "İş Ortağı Adı"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_views_pivot
+msgid "Pivot Analysis"
+msgstr "Pivot Analizi"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_contact
+msgid ""
+"Policy to post a message on the document using the mailgateway.\n"
+"- everyone: everyone can post\n"
+"- partners: only authenticated partners\n"
+"- followers: only followers of the related document or members of following "
+"channels\n"
+msgstr ""
+"Mail geçidini kullanarak kayıda mesaj gönderme politikası.\n"
+"- everyone: Herkes mesaj gönderebilir\n"
+"- partners: Sadece yetkilendirilmiş iş ortakları\n"
+"- followers: Sadece ilgili belgenin ya da kanalın takipçileri\n"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_url
+msgid "Portal Access URL"
+msgstr "Poral Erişim URL"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__priority
+msgid "Priority"
+msgstr "Öncelik"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree
+msgid "Priority tickets"
+msgstr "Öncelikli Biletler"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__done
+msgid "Ready for next stage"
+msgstr "Sonraki aşamaya hazır"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_force_thread_id
+msgid "Record Thread ID"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_rejected
+msgid "Rejected"
+msgstr "Reddedildi"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_ids
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_ids
+msgid "Related tickets"
+msgstr "İlişkili Biletler"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_reporting_action
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_reporting_menu
+msgid "Reporting"
+msgstr "Raporlama"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form
+msgid "Required Category"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_category_id_required
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_category_id_required
+msgid "Required Category field in Helpdesk portal"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form
+msgid "Required Team"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_team_id_required
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_team_id_required
+msgid "Required Team field in Helpdesk portal"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_user_id
+msgid "Responsible User"
+msgstr "Sorumlu Kullanıcı"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#, python-format
+msgid "Search in All"
+msgstr "Tümünde Ara"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#, python-format
+msgid "Search in Number"
+msgstr "Numarada Ara"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#, python-format
+msgid "Search in Title"
+msgstr "Başlıkta Ara"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_token
+msgid "Security Token"
+msgstr "Güvenlik Anahtarı"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_select_team
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_select_team
+msgid "Select team in Helpdesk portal"
+msgstr "Yardım masası portalında ekip seçin"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket
+msgid "Send a new ticket"
+msgstr "Yeni bir bilet gönder"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__sequence
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__sequence
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__sequence
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__sequence
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__sequence
+msgid "Sequence"
+msgstr "Sıralama"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.action_helpdesk_mgmt_config_settings
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_config_settings_menu
+msgid "Settings"
+msgstr "Ayarlar"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.server,name:helpdesk_mgmt.model_helpdesk_ticket_action_share
+msgid "Share"
+msgstr "Paylaş"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Show all records which has next action date is before today"
+msgstr "Bir sonraki işlem tarihi bugünden önce olan tüm kayıtları göster"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__show_in_portal
+msgid "Show in portal form"
+msgstr "Portal formunda göster"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form
+msgid "Show teams form"
+msgstr "Takım formunu göster"
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_1
+msgid "Software"
+msgstr "Yazılım"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__stage_id
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+#, python-format
+msgid "Stage"
+msgstr "Aşama"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__name
+msgid "Stage Name"
+msgstr "Aşama Adı"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_stage_action
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_stage_menu
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_category_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_channel_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_form
+msgid "Stages"
+msgstr "Aşamalar"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_state
+msgid ""
+"Status based on activities\n"
+"Overdue: Due date is already passed\n"
+"Today: Activity date is today\n"
+"Planned: Future activities."
+msgstr ""
+"Aktivitelere dayalı durum\n"
+"Gecikme: Son tarih zaten geçti\n"
+"Bugün: Etkinlik tarihi bugün\n"
+"Planlanan: Gelecek aktivitelere ."
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket
+msgid "Subject"
+msgstr "Konu"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket
+msgid "Submit Ticket"
+msgstr "Bilet Gönder"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Tag"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__tag_ids
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_form
+msgid "Tags"
+msgstr "Etiket"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__team_id
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket
+msgid "Team"
+msgstr "Takım"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__user_id
+msgid "Team Leader"
+msgstr "Takım Lideri"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Team Members"
+msgstr "Takım Üyeleri"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_team_action
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_team_menu
+msgid "Teams"
+msgstr "Takımlar"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id
+msgid ""
+"The email address associated with                                this "
+"channel. New emails received will                                "
+"automatically create new tickets assigned                                to "
+"the channel."
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_model_id
+msgid ""
+"The model (Odoo Document Kind) to which this alias corresponds. Any incoming "
+"email that does not reply to an existing record will cause the creation of a "
+"new record of this model (e.g. a Project Task)"
+msgstr ""
+"Bu takma adın karşılık geldiği model (Odoo Document Kind). Mevcut bir kayda "
+"yanıt vermeyen herhangi bir gelen e-posta, bu modelin yeni bir kaydının "
+"oluşturulmasına neden olur (örn. bir Proje Görevi)"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_name
+msgid ""
+"The name of the email alias, e.g. 'jobs' if you want to catch emails for "
+"<jobs@example.odoo.com>"
+msgstr ""
+"E-posta takma adının adı, ör. <jobs@example.odoo.com> için e-postaları "
+"yakalamak istiyorsanız 'işler'"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_user_id
+msgid ""
+"The owner of records created upon receiving emails on this alias. If this "
+"field is not set the system will attempt to find the right owner based on "
+"the sender (From) address, or will use the Administrator account if no "
+"system user is found for that address."
+msgstr ""
+"Bu takma adla e-posta alındığında oluşturulan kayıtların sahibi. Bu alan "
+"ayarlanmazsa, sistem gönderici (Kimden) adresine göre hak sahibini bulmaya "
+"çalışır veya o adres için sistem kullanıcısı bulunamazsa Yönetici hesabını "
+"kullanır."
+
+#. module: helpdesk_mgmt
+#: model:mail.template,subject:helpdesk_mgmt.closed_ticket_template
+msgid "The ticket {{object.number}} has been closed."
+msgstr "{{object.number}}  bilet kapatıldı."
+
+#. module: helpdesk_mgmt
+#: model:mail.template,subject:helpdesk_mgmt.changed_stage_template
+msgid "The ticket {{object.number}} stage has changed."
+msgstr "{{object.number}} biletin aşaması değişti."
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__fold
+msgid ""
+"This stage is folded in the kanban view when there are no records in that "
+"stage to display."
+msgstr ""
+"Bu aşamada görüntülenecek kayıt olmadığında bu aşama kanban görünümünde "
+"katlanır."
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Ticket"
+msgstr "Bilet"
+
+#. module: helpdesk_mgmt
+#: model:mail.template,name:helpdesk_mgmt.assignment_email_template
+msgid "Ticket Assignment"
+msgstr "Bilet Atama"
+
+#. module: helpdesk_mgmt
+#: model:mail.message.subtype,name:helpdesk_mgmt.hlp_tck_created
+msgid "Ticket Created"
+msgstr "Bileti Oluşturuldu"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search
+msgid "Ticket Stage Search"
+msgstr "Bilet Aşama Arama"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_search
+msgid "Ticket Tag Search"
+msgstr "Bilet Etike Arama"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_tag_action
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_tag_menu
+msgid "Ticket Tags"
+msgstr "Bilet Etiketleri"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_active_count
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_active_count
+msgid "Ticket active count"
+msgstr "Bilet aktif sayısı"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_count
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_count
+msgid "Ticket count"
+msgstr "Bilet Sayısı"
+
+#. module: helpdesk_mgmt
+#: model:mail.message.subtype,description:helpdesk_mgmt.hlp_tck_created
+msgid "Ticket created"
+msgstr "Bileti Oluşturuldu"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__number
+msgid "Ticket number"
+msgstr "Bilet Numarası"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_action
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__ticket_ids
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_count_string
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_count_string
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_menu
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_reporting_analysis
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_layout
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_home
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets
+msgid "Tickets"
+msgstr "Biletler"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__name
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+#, python-format
+msgid "Title"
+msgstr "Başlık"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view
+msgid "To Do"
+msgstr "Yapılacak"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Today Activities"
+msgstr "Bugünkü Aktiviteler"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view
+msgid "Toggle dropdown"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_decoration
+msgid "Type of the exception activity on record."
+msgstr "Kayıttaki istisna etkinliğinin türü."
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Unassigned"
+msgstr "Atanmamış"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree
+msgid "Unassigned tickets"
+msgstr "Atanmamış Biletler"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__unattended
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__unattended
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Unattended"
+msgstr "Sahipsiz"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree
+msgid "Unattended tickets"
+msgstr "Sahipsiz Biletler"
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_res_users
+#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search
+msgid "User"
+msgstr "Kullanıcı"
+
+#. module: helpdesk_mgmt
+#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user_own
+msgid "User: Personal tickets"
+msgstr "Kullanıcı: Kişisel Biletler"
+
+#. module: helpdesk_mgmt
+#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user_team
+msgid "User: Team tickets"
+msgstr "Kullanıcı: Takım biletleri"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__user_ids
+msgid "Users"
+msgstr "Kullanıcılar"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__3
+msgid "Very High"
+msgstr "Çok Yüksek"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids
+msgid "Website Messages"
+msgstr "Web Sitesi Mesajları"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids
+msgid "Website communication history"
+msgstr "Web sitesi iletişim geçmişi"
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_2
+msgid "Wifi"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:mail.template,subject:helpdesk_mgmt.assignment_email_template
+msgid ""
+"{{object.company_id.name}} Ticket Assignment (Ref {{object.number or 'n/"
+"a' }})"
+msgstr ""
+
+#~ msgid "SMS Delivery error"
+#~ msgstr "SMS İletim Hatası"
+
+#~ msgid "Number of messages which requires an action"
+#~ msgstr "İşlem gerektiren mesaj sayısı"
+
+#~ msgid ""
+#~ "<p>Hello <t t-out=\"object.user_id.name\"/>,</p>\n"
+#~ "                <p>The ticket <t t-out=\"object.number\"/> has been "
+#~ "assigned to you.</p>\n"
+#~ "            "
+#~ msgstr ""
+#~ "<p>Merhaba <t t-out=\"object.user_id.name\"/>,</p>\n"
+#~ "                <p>Bilet <t t-out=\"object.number\"/> sana atandı.</p>\n"
+#~ "            "
+
+#~ msgid ""
+#~ "<table border=\"0\" width=\"100%\" cellpadding=\"0\" bgcolor=\"#ededed\" "
+#~ "style=\"padding: 20px; background-color: #ededed; border-collapse:"
+#~ "separate;\">\n"
+#~ "                    <tbody>\n"
+#~ "                      <!-- HEADER -->\n"
+#~ "                      <tr>\n"
+#~ "                        <td align=\"center\" style=\"min-width: 590px;"
+#~ "\">\n"
+#~ "                          <table width=\"590\" border=\"0\" cellpadding="
+#~ "\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+#~ "rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+#~ "                            <tr>\n"
+#~ "                              <td valign=\"middle\" align=\"right\">\n"
+#~ "                                <img t-att-src=\"'/logo.png?company=%s' % "
+#~ "object.company_id.id\" style=\"padding: 0px; margin: 0px; height: auto; "
+#~ "width: 80px;\" t-att-alt=\"'%s' % object.company_id.name\"/>\n"
+#~ "                              </td>\n"
+#~ "                            </tr>\n"
+#~ "                          </table>\n"
+#~ "                        </td>\n"
+#~ "                      </tr>\n"
+#~ "                      <!-- CONTENT -->\n"
+#~ "                      <tr>\n"
+#~ "                        <td align=\"center\" style=\"min-width: 590px;"
+#~ "\">\n"
+#~ "                          <table width=\"590\" border=\"0\" cellpadding="
+#~ "\"0\" bgcolor=\"#ffffff\" style=\"min-width: 590px; background-color: "
+#~ "rgb(255, 255, 255); padding: 20px; border-collapse:separate;\">\n"
+#~ "                            <tbody>\n"
+#~ "                              <td valign=\"top\" style=\"font-family:"
+#~ "Arial,Helvetica,sans-serif; color: #555; font-size: 14px;\">\n"
+#~ "                                <p>Hello <t t-out=\"object.user_id.name\"/"
+#~ ">,</p>\n"
+#~ "                                <p>The ticket \"<t t-out=\"object."
+#~ "display_name\"/>\" has been closed.</p>\n"
+#~ "                              </td>\n"
+#~ "                            </tbody>\n"
+#~ "                          </table>\n"
+#~ "                        </td>\n"
+#~ "                      </tr>\n"
+#~ "                      <!-- FOOTER -->\n"
+#~ "                      <tr>\n"
+#~ "                        <td align=\"center\" style=\"min-width: 590px;"
+#~ "\">\n"
+#~ "                          <table width=\"590\" border=\"0\" cellpadding="
+#~ "\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+#~ "rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+#~ "                            <tr>\n"
+#~ "                              <td valign=\"middle\" align=\"left\" style="
+#~ "\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;"
+#~ "\">\n"
+#~ "                                <t t-out=\"object.company_id.phone\"/>\n"
+#~ "                              </td>\n"
+#~ "                              <td valign=\"middle\" align=\"left\" style="
+#~ "\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;"
+#~ "\">\n"
+#~ "                                <t t-out=\"object.company_id.email\"/>\n"
+#~ "                              </td>\n"
+#~ "                              <td valign=\"middle\" align=\"left\" style="
+#~ "\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;"
+#~ "\">\n"
+#~ "                                <t t-out=\"object.company_id.website\"/>\n"
+#~ "                              </td>\n"
+#~ "                            </tr>\n"
+#~ "                          </table>\n"
+#~ "                        </td>\n"
+#~ "                      </tr>\n"
+#~ "                    </tbody>\n"
+#~ "                </table>\n"
+#~ "            "
+#~ msgstr ""
+#~ "<table border=\"0\" width=\"100%\" cellpadding=\"0\" bgcolor=\"#ededed\" "
+#~ "style=\"padding: 20px; background-color: #ededed; border-collapse:"
+#~ "separate;\">\n"
+#~ "                    <tbody>\n"
+#~ "                      <!-- HEADER -->\n"
+#~ "                      <tr>\n"
+#~ "                        <td align=\"center\" style=\"min-width: 590px;"
+#~ "\">\n"
+#~ "                          <table width=\"590\" border=\"0\" cellpadding="
+#~ "\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+#~ "rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+#~ "                            <tr>\n"
+#~ "                              <td valign=\"middle\" align=\"right\">\n"
+#~ "                                <img t-att-src=\"'/logo.png?company=%s' % "
+#~ "object.company_id.id\" style=\"padding: 0px; margin: 0px; height: auto; "
+#~ "width: 80px;\" t-att-alt=\"'%s' % object.company_id.name\"/>\n"
+#~ "                              </td>\n"
+#~ "                            </tr>\n"
+#~ "                          </table>\n"
+#~ "                        </td>\n"
+#~ "                      </tr>\n"
+#~ "                      <!-- CONTENT -->\n"
+#~ "                      <tr>\n"
+#~ "                        <td align=\"center\" style=\"min-width: 590px;"
+#~ "\">\n"
+#~ "                          <table width=\"590\" border=\"0\" cellpadding="
+#~ "\"0\" bgcolor=\"#ffffff\" style=\"min-width: 590px; background-color: "
+#~ "rgb(255, 255, 255); padding: 20px; border-collapse:separate;\">\n"
+#~ "                            <tbody>\n"
+#~ "                              <td valign=\"top\" style=\"font-family:"
+#~ "Arial,Helvetica,sans-serif; color: #555; font-size: 14px;\">\n"
+#~ "                                <p>Sayın <t t-out=\"object.user_id.name\"/"
+#~ ">,</p>\n"
+#~ "                                <p>\"<t t-out=\"object.display_name\"/>\" "
+#~ "bileti kapatıldı.</p>\n"
+#~ "                              </td>\n"
+#~ "                            </tbody>\n"
+#~ "                          </table>\n"
+#~ "                        </td>\n"
+#~ "                      </tr>\n"
+#~ "                      <!-- FOOTER -->\n"
+#~ "                      <tr>\n"
+#~ "                        <td align=\"center\" style=\"min-width: 590px;"
+#~ "\">\n"
+#~ "                          <table width=\"590\" border=\"0\" cellpadding="
+#~ "\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+#~ "rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+#~ "                            <tr>\n"
+#~ "                              <td valign=\"middle\" align=\"left\" style="
+#~ "\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;"
+#~ "\">\n"
+#~ "                                <t t-out=\"object.company_id.phone\"/>\n"
+#~ "                              </td>\n"
+#~ "                              <td valign=\"middle\" align=\"left\" style="
+#~ "\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;"
+#~ "\">\n"
+#~ "                                <t t-out=\"object.company_id.email\"/>\n"
+#~ "                              </td>\n"
+#~ "                              <td valign=\"middle\" align=\"left\" style="
+#~ "\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;"
+#~ "\">\n"
+#~ "                                <t t-out=\"object.company_id.website\"/>\n"
+#~ "                              </td>\n"
+#~ "                            </tr>\n"
+#~ "                          </table>\n"
+#~ "                        </td>\n"
+#~ "                      </tr>\n"
+#~ "                    </tbody>\n"
+#~ "                </table>\n"
+#~ "            "
+
+#~ msgid ""
+#~ "<table border=\"0\" width=\"100%\" cellpadding=\"0\" bgcolor=\"#ededed\" "
+#~ "style=\"padding: 20px; background-color: #ededed; border-collapse:"
+#~ "separate;\">\n"
+#~ "                    <tbody>\n"
+#~ "                      <!-- HEADER -->\n"
+#~ "                      <tr>\n"
+#~ "                        <td align=\"center\" style=\"min-width: 590px;"
+#~ "\">\n"
+#~ "                          <table width=\"590\" border=\"0\" cellpadding="
+#~ "\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+#~ "rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+#~ "                            <tr>\n"
+#~ "                              <td valign=\"middle\" align=\"right\">\n"
+#~ "                                <img t-att-src=\"'/logo.png?company=%s' % "
+#~ "object.company_id.id\" style=\"padding: 0px; margin: 0px; height: auto; "
+#~ "width: 80px;\" t-att-alt=\"'%s' % object.company_id.name\"/>\n"
+#~ "                              </td>\n"
+#~ "                            </tr>\n"
+#~ "                          </table>\n"
+#~ "                        </td>\n"
+#~ "                      </tr>\n"
+#~ "                      <!-- CONTENT -->\n"
+#~ "                      <tr>\n"
+#~ "                        <td align=\"center\" style=\"min-width: 590px;"
+#~ "\">\n"
+#~ "                          <table width=\"590\" border=\"0\" cellpadding="
+#~ "\"0\" bgcolor=\"#ffffff\" style=\"min-width: 590px; background-color: "
+#~ "rgb(255, 255, 255); padding: 20px; border-collapse:separate;\">\n"
+#~ "                            <tbody>\n"
+#~ "                              <td valign=\"top\" style=\"font-family:"
+#~ "Arial,Helvetica,sans-serif; color: #555; font-size: 14px;\">\n"
+#~ "                                <p>Hello <t t-out=\"object.user_id.name\"/"
+#~ ">,</p>\n"
+#~ "                                <p>The ticket \"<t t-out=\"object."
+#~ "display_name\"/>\" stage has changed to <t t-out=\"object.stage_id.name\"/"
+#~ ">.</p>\n"
+#~ "                              </td>\n"
+#~ "                            </tbody>\n"
+#~ "                          </table>\n"
+#~ "                        </td>\n"
+#~ "                      </tr>\n"
+#~ "                      <!-- FOOTER -->\n"
+#~ "                      <tr>\n"
+#~ "                        <td align=\"center\" style=\"min-width: 590px;"
+#~ "\">\n"
+#~ "                          <table width=\"590\" border=\"0\" cellpadding="
+#~ "\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+#~ "rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+#~ "                            <tr>\n"
+#~ "                              <td valign=\"middle\" align=\"left\" style="
+#~ "\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;"
+#~ "\">\n"
+#~ "                                <t t-out=\"object.company_id.phone\"/>\n"
+#~ "                              </td>\n"
+#~ "                              <td valign=\"middle\" align=\"left\" style="
+#~ "\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;"
+#~ "\">\n"
+#~ "                                <t t-out=\"object.company_id.email\"/>\n"
+#~ "                              </td>\n"
+#~ "                              <td valign=\"middle\" align=\"left\" style="
+#~ "\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;"
+#~ "\">\n"
+#~ "                                <t t-out=\"object.company_id.website\"/>\n"
+#~ "                              </td>\n"
+#~ "                            </tr>\n"
+#~ "                          </table>\n"
+#~ "                        </td>\n"
+#~ "                      </tr>\n"
+#~ "                    </tbody>\n"
+#~ "                </table>\n"
+#~ "            "
+#~ msgstr ""
+#~ "<table border=\"0\" width=\"100%\" cellpadding=\"0\" bgcolor=\"#ededed\" "
+#~ "style=\"padding: 20px; background-color: #ededed; border-collapse:"
+#~ "separate;\">\n"
+#~ "                    <tbody>\n"
+#~ "                      <!-- HEADER -->\n"
+#~ "                      <tr>\n"
+#~ "                        <td align=\"center\" style=\"min-width: 590px;"
+#~ "\">\n"
+#~ "                          <table width=\"590\" border=\"0\" cellpadding="
+#~ "\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+#~ "rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+#~ "                            <tr>\n"
+#~ "                              <td valign=\"middle\" align=\"right\">\n"
+#~ "                                <img t-att-src=\"'/logo.png?company=%s' % "
+#~ "object.company_id.id\" style=\"padding: 0px; margin: 0px; height: auto; "
+#~ "width: 80px;\" t-att-alt=\"'%s' % object.company_id.name\"/>\n"
+#~ "                              </td>\n"
+#~ "                            </tr>\n"
+#~ "                          </table>\n"
+#~ "                        </td>\n"
+#~ "                      </tr>\n"
+#~ "                      <!-- CONTENT -->\n"
+#~ "                      <tr>\n"
+#~ "                        <td align=\"center\" style=\"min-width: 590px;"
+#~ "\">\n"
+#~ "                          <table width=\"590\" border=\"0\" cellpadding="
+#~ "\"0\" bgcolor=\"#ffffff\" style=\"min-width: 590px; background-color: "
+#~ "rgb(255, 255, 255); padding: 20px; border-collapse:separate;\">\n"
+#~ "                            <tbody>\n"
+#~ "                              <td valign=\"top\" style=\"font-family:"
+#~ "Arial,Helvetica,sans-serif; color: #555; font-size: 14px;\">\n"
+#~ "                                <p>Sayın <t t-out=\"object.user_id.name\"/"
+#~ ">,</p>\n"
+#~ "                                <p>\"<t t-out=\"object.display_name\"/>\" "
+#~ "biletin aşaması <t t-out=\"object.stage_id.name\"/> olarak değişti.</p>\n"
+#~ "                              </td>\n"
+#~ "                            </tbody>\n"
+#~ "                          </table>\n"
+#~ "                        </td>\n"
+#~ "                      </tr>\n"
+#~ "                      <!-- FOOTER -->\n"
+#~ "                      <tr>\n"
+#~ "                        <td align=\"center\" style=\"min-width: 590px;"
+#~ "\">\n"
+#~ "                          <table width=\"590\" border=\"0\" cellpadding="
+#~ "\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: "
+#~ "rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n"
+#~ "                            <tr>\n"
+#~ "                              <td valign=\"middle\" align=\"left\" style="
+#~ "\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;"
+#~ "\">\n"
+#~ "                                <t t-out=\"object.company_id.phone\"/>\n"
+#~ "                              </td>\n"
+#~ "                              <td valign=\"middle\" align=\"left\" style="
+#~ "\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;"
+#~ "\">\n"
+#~ "                                <t t-out=\"object.company_id.email\"/>\n"
+#~ "                              </td>\n"
+#~ "                              <td valign=\"middle\" align=\"left\" style="
+#~ "\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;"
+#~ "\">\n"
+#~ "                                <t t-out=\"object.company_id.website\"/>\n"
+#~ "                              </td>\n"
+#~ "                            </tr>\n"
+#~ "                          </table>\n"
+#~ "                        </td>\n"
+#~ "                      </tr>\n"
+#~ "                    </tbody>\n"
+#~ "                </table>\n"
+#~ "            "
+
+#~ msgid "List of cc from incoming emails."
+#~ msgstr "Gelen e-postalardaki cc listesi."
+
+#~ msgid "Number of unread messages"
+#~ msgstr "Okunmamış mesaj sayısı"
+
+#~ msgid "Unread Messages"
+#~ msgstr "Okunmamış Mesajlar"
+
+#~ msgid "Unread Messages Counter"
+#~ msgstr "Okunmamış Mesaj Sayacı"
+
+#~ msgid ""
+#~ "<br/>\n"
+#~ "                                    <b>Category:</b>"
+#~ msgstr ""
+#~ "<br/>\n"
+#~ "                                    <b>Kategori:</b>"
+
+#~ msgid ""
+#~ "<br/>\n"
+#~ "                                    <b>Stage:</b>"
+#~ msgstr ""
+#~ "<br/>\n"
+#~ "                                    <b>Aşama:</b>"
+
+#~ msgid ""
+#~ "<br/>\n"
+#~ "                                    <strong>Date:</strong>"
+#~ msgstr ""
+#~ "<br/>\n"
+#~ "                                    <strong>Tarih:</strong>"
+
+#~ msgid "<strong>Number:</strong>"
+#~ msgstr "<strong>Numara:</strong>"
+
+#~ msgid "History"
+#~ msgstr "Geçmiş"
diff --git a/helpdesk_mgmt/models/__init__.py b/helpdesk_mgmt/models/__init__.py
new file mode 100644
index 0000000000..3b424dca17
--- /dev/null
+++ b/helpdesk_mgmt/models/__init__.py
@@ -0,0 +1,11 @@
+from . import helpdesk_ticket
+from . import helpdesk_ticket_stage
+from . import helpdesk_ticket_tag
+from . import helpdesk_ticket_channel
+from . import helpdesk_ticket_category
+from . import helpdesk_ticket_team
+from . import ir_http
+from . import res_company
+from . import res_config_settings
+from . import res_partner
+from . import res_users
diff --git a/helpdesk_mgmt/models/helpdesk_ticket.py b/helpdesk_mgmt/models/helpdesk_ticket.py
new file mode 100644
index 0000000000..331ef98d3d
--- /dev/null
+++ b/helpdesk_mgmt/models/helpdesk_ticket.py
@@ -0,0 +1,291 @@
+from odoo import _, api, fields, models, tools
+from odoo.exceptions import AccessError
+
+
+class HelpdeskTicket(models.Model):
+    _name = "helpdesk.ticket"
+    _description = "Helpdesk Ticket"
+    _rec_name = "number"
+    _rec_names_search = ["number", "name"]
+    _order = "priority desc, sequence, number desc, id desc"
+    _mail_post_access = "read"
+    _inherit = ["mail.thread.cc", "mail.activity.mixin", "portal.mixin"]
+
+    @api.depends("team_id")
+    def _compute_stage_id(self):
+        for ticket in self:
+            ticket.stage_id = ticket.team_id._get_applicable_stages()[:1]
+
+    @api.model
+    def _read_group_stage_ids(self, stages, domain, order):
+        """Show always the stages without team, or stages of the default team."""
+        search_domain = [
+            "|",
+            ("id", "in", stages.ids),
+            ("team_ids", "=", False),
+        ]
+        default_team_id = self.default_get(["team_id"])
+        if default_team_id:
+            search_domain = [
+                "|",
+                ("team_ids", "=", default_team_id["team_id"]),
+            ] + search_domain
+        return stages.search(search_domain, order=order)
+
+    number = fields.Char(string="Ticket number", default="/", readonly=True)
+    name = fields.Char(string="Title", required=True)
+    description = fields.Html(required=True, sanitize_style=True)
+    user_id = fields.Many2one(
+        comodel_name="res.users",
+        string="Assigned user",
+        tracking=True,
+        index=True,
+        domain="team_id and [('share', '=', False),('id', 'in', user_ids)] or [('share', '=', False)]",  # noqa: B950,E501
+    )
+    user_ids = fields.Many2many(
+        comodel_name="res.users", related="team_id.user_ids", string="Users"
+    )
+    stage_id = fields.Many2one(
+        comodel_name="helpdesk.ticket.stage",
+        string="Stage",
+        compute="_compute_stage_id",
+        store=True,
+        readonly=False,
+        ondelete="restrict",
+        tracking=True,
+        group_expand="_read_group_stage_ids",
+        copy=False,
+        index=True,
+        domain="['|',('team_ids', '=', team_id),('team_ids','=',False)]",
+    )
+    partner_id = fields.Many2one(comodel_name="res.partner", string="Contact")
+    partner_name = fields.Char()
+    partner_email = fields.Char(string="Email")
+    last_stage_update = fields.Datetime(default=fields.Datetime.now)
+    assigned_date = fields.Datetime()
+    closed_date = fields.Datetime()
+    closed = fields.Boolean(related="stage_id.closed")
+    unattended = fields.Boolean(related="stage_id.unattended", store=True)
+    tag_ids = fields.Many2many(comodel_name="helpdesk.ticket.tag", string="Tags")
+    company_id = fields.Many2one(
+        comodel_name="res.company",
+        string="Company",
+        required=True,
+        default=lambda self: self.env.company,
+    )
+    channel_id = fields.Many2one(
+        comodel_name="helpdesk.ticket.channel",
+        string="Channel",
+        help="Channel indicates where the source of a ticket"
+        "comes from (it could be a phone call, an email...)",
+    )
+    category_id = fields.Many2one(
+        comodel_name="helpdesk.ticket.category",
+        string="Category",
+    )
+    team_id = fields.Many2one(
+        comodel_name="helpdesk.ticket.team",
+        string="Team",
+        index=True,
+    )
+    priority = fields.Selection(
+        selection=[
+            ("0", "Low"),
+            ("1", "Medium"),
+            ("2", "High"),
+            ("3", "Very High"),
+        ],
+        default="1",
+    )
+    attachment_ids = fields.One2many(
+        comodel_name="ir.attachment",
+        inverse_name="res_id",
+        domain=[("res_model", "=", "helpdesk.ticket")],
+        string="Media Attachments",
+    )
+    color = fields.Integer(string="Color Index")
+    kanban_state = fields.Selection(
+        selection=[
+            ("normal", "Default"),
+            ("done", "Ready for next stage"),
+            ("blocked", "Blocked"),
+        ],
+    )
+    sequence = fields.Integer(
+        index=True,
+        default=10,
+        help="Gives the sequence order when displaying a list of tickets.",
+    )
+    active = fields.Boolean(default=True)
+
+    @api.depends("name")
+    def _compute_display_name(self):
+        for ticket in self:
+            ticket.display_name = f"{ticket.number} - {ticket.name}"
+
+    def assign_to_me(self):
+        self.write({"user_id": self.env.user.id})
+
+    @api.onchange("partner_id")
+    def _onchange_partner_id(self):
+        if self.partner_id:
+            self.partner_name = self.partner_id.name
+            self.partner_email = self.partner_id.email
+
+    # ---------------------------------------------------
+    # CRUD
+    # ---------------------------------------------------
+
+    def _creation_subtype(self):
+        return self.env.ref("helpdesk_mgmt.hlp_tck_created")
+
+    @api.model_create_multi
+    def create(self, vals_list):
+        for vals in vals_list:
+            if vals.get("number", "/") == "/":
+                vals["number"] = self._prepare_ticket_number(vals)
+            if vals.get("user_id") and not vals.get("assigned_date"):
+                vals["assigned_date"] = fields.Datetime.now()
+            if vals.get("team_id"):
+                team = self.env["helpdesk.ticket.team"].browse([vals["team_id"]])
+                if team.company_id:
+                    vals["company_id"] = team.company_id.id
+        return super().create(vals_list)
+
+    def copy(self, default=None):
+        self.ensure_one()
+        if default is None:
+            default = {}
+        if "number" not in default:
+            default["number"] = self._prepare_ticket_number(default)
+        res = super().copy(default)
+        return res
+
+    def write(self, vals):
+        for _ticket in self:
+            now = fields.Datetime.now()
+            if vals.get("stage_id"):
+                stage = self.env["helpdesk.ticket.stage"].browse([vals["stage_id"]])
+                vals["last_stage_update"] = now
+                if stage.closed:
+                    vals["closed_date"] = now
+            if vals.get("user_id"):
+                vals["assigned_date"] = now
+        return super().write(vals)
+
+    def action_duplicate_tickets(self):
+        for ticket in self.browse(self.env.context["active_ids"]):
+            ticket.copy()
+
+    def _prepare_ticket_number(self, values):
+        seq = self.env["ir.sequence"]
+        if "company_id" in values:
+            seq = seq.with_company(values["company_id"])
+        return seq.next_by_code("helpdesk.ticket.sequence") or "/"
+
+    def _compute_access_url(self):
+        res = super()._compute_access_url()
+        for item in self:
+            item.access_url = "/my/ticket/%s" % (item.id)
+        return res
+
+    # ---------------------------------------------------
+    # Mail gateway
+    # ---------------------------------------------------
+
+    def _track_template(self, tracking):
+        res = super()._track_template(tracking)
+        ticket = self[0]
+        if "stage_id" in tracking and ticket.stage_id.mail_template_id:
+            res["stage_id"] = (
+                ticket.stage_id.mail_template_id,
+                {
+                    # Need to set mass_mail so that the email will always be sent
+                    "composition_mode": "mass_mail",
+                    "auto_delete_keep_log": False,
+                    "subtype_id": self.env["ir.model.data"]._xmlid_to_res_id(
+                        "mail.mt_note"
+                    ),
+                    "email_layout_xmlid": "mail.mail_notification_light",
+                },
+            )
+        return res
+
+    @api.model
+    def message_new(self, msg, custom_values=None):
+        """Override message_new from mail gateway so we can set correct
+        default values.
+        """
+        if custom_values is None:
+            custom_values = {}
+        defaults = {
+            "name": msg.get("subject") or _("No Subject"),
+            "description": msg.get("body"),
+            "partner_email": msg.get("from"),
+            "partner_id": msg.get("author_id"),
+        }
+        defaults.update(custom_values)
+
+        # Write default values coming from msg
+        ticket = super().message_new(msg, custom_values=defaults)
+
+        # Use mail gateway tools to search for partners to subscribe
+        email_list = tools.email_split(
+            (msg.get("to") or "") + "," + (msg.get("cc") or "")
+        )
+        partner_ids = [
+            p.id
+            for p in self.env["mail.thread"]._mail_find_partner_from_emails(
+                email_list, records=ticket, force_create=False
+            )
+            if p
+        ]
+        ticket.message_subscribe(partner_ids)
+
+        return ticket
+
+    def message_update(self, msg, update_vals=None):
+        """Override message_update to subscribe partners"""
+        email_list = tools.email_split(
+            (msg.get("to") or "") + "," + (msg.get("cc") or "")
+        )
+        partner_ids = [
+            p.id
+            for p in self.env["mail.thread"]._mail_find_partner_from_emails(
+                email_list, records=self, force_create=False
+            )
+            if p
+        ]
+        self.message_subscribe(partner_ids)
+        return super().message_update(msg, update_vals=update_vals)
+
+    def _message_get_suggested_recipients(self):
+        recipients = super()._message_get_suggested_recipients()
+        try:
+            for ticket in self:
+                if ticket.partner_id:
+                    ticket._message_add_suggested_recipient(
+                        recipients, partner=ticket.partner_id, reason=_("Customer")
+                    )
+                elif ticket.partner_email:
+                    ticket._message_add_suggested_recipient(
+                        recipients,
+                        email=ticket.partner_email,
+                        reason=_("Customer Email"),
+                    )
+        except AccessError:
+            # no read access rights -> just ignore suggested recipients because this
+            # imply modifying followers
+            return recipients
+        return recipients
+
+    def _notify_get_reply_to(self, default=None):
+        """Override to set alias of tasks to their team if any."""
+        aliases = self.sudo().mapped("team_id")._notify_get_reply_to(default=default)
+        res = {ticket.id: aliases.get(ticket.team_id.id) for ticket in self}
+        leftover = self.filtered(lambda rec: not rec.team_id)
+        if leftover:
+            res.update(
+                super(HelpdeskTicket, leftover)._notify_get_reply_to(default=default)
+            )
+        return res
diff --git a/helpdesk_mgmt/models/helpdesk_ticket_category.py b/helpdesk_mgmt/models/helpdesk_ticket_category.py
new file mode 100644
index 0000000000..c497b45418
--- /dev/null
+++ b/helpdesk_mgmt/models/helpdesk_ticket_category.py
@@ -0,0 +1,21 @@
+from odoo import fields, models
+
+
+class HelpdeskCategory(models.Model):
+    _name = "helpdesk.ticket.category"
+    _description = "Helpdesk Ticket Category"
+    _order = "sequence, id"
+
+    sequence = fields.Integer(default=10)
+    active = fields.Boolean(
+        default=True,
+    )
+    name = fields.Char(
+        required=True,
+        translate=True,
+    )
+    company_id = fields.Many2one(
+        comodel_name="res.company",
+        string="Company",
+        default=lambda self: self.env.company,
+    )
diff --git a/helpdesk_mgmt/models/helpdesk_ticket_channel.py b/helpdesk_mgmt/models/helpdesk_ticket_channel.py
new file mode 100644
index 0000000000..f9e844154b
--- /dev/null
+++ b/helpdesk_mgmt/models/helpdesk_ticket_channel.py
@@ -0,0 +1,16 @@
+from odoo import fields, models
+
+
+class HelpdeskTicketChannel(models.Model):
+    _name = "helpdesk.ticket.channel"
+    _description = "Helpdesk Ticket Channel"
+    _order = "sequence, id"
+
+    sequence = fields.Integer(default=10)
+    name = fields.Char(required=True)
+    active = fields.Boolean(default=True)
+    company_id = fields.Many2one(
+        comodel_name="res.company",
+        string="Company",
+        default=lambda self: self.env.company,
+    )
diff --git a/helpdesk_mgmt/models/helpdesk_ticket_stage.py b/helpdesk_mgmt/models/helpdesk_ticket_stage.py
new file mode 100644
index 0000000000..e8de017b1a
--- /dev/null
+++ b/helpdesk_mgmt/models/helpdesk_ticket_stage.py
@@ -0,0 +1,48 @@
+from odoo import api, fields, models
+
+
+class HelpdeskTicketStage(models.Model):
+    _name = "helpdesk.ticket.stage"
+    _description = "Helpdesk Ticket Stage"
+    _order = "sequence, id"
+
+    name = fields.Char(string="Stage Name", required=True, translate=True)
+    description = fields.Html(translate=True, sanitize_style=True)
+    sequence = fields.Integer(default=1)
+    active = fields.Boolean(default=True)
+    unattended = fields.Boolean()
+    closed = fields.Boolean()
+    close_from_portal = fields.Boolean(
+        help="Display button in portal ticket form to allow closing ticket "
+        "with this stage as target."
+    )
+    mail_template_id = fields.Many2one(
+        comodel_name="mail.template",
+        string="Email Template",
+        domain=[("model", "=", "helpdesk.ticket")],
+        help="If set an email will be sent to the "
+        "customer when the ticket"
+        "reaches this step.",
+    )
+    fold = fields.Boolean(
+        string="Folded in Kanban",
+        help="This stage is folded in the kanban view "
+        "when there are no records in that stage "
+        "to display.",
+    )
+    company_id = fields.Many2one(
+        comodel_name="res.company",
+        string="Company",
+        default=lambda self: self.env.company,
+    )
+    team_ids = fields.Many2many(
+        comodel_name="helpdesk.ticket.team",
+        string="Helpdesk Teams",
+        help="Specific team that uses this stage. If it is empty all teams could uses",
+        domain="['|', ('company_id', '=', False), ('company_id', '=', company_id)]",
+    )
+
+    @api.onchange("closed")
+    def _onchange_closed(self):
+        if not self.closed:
+            self.close_from_portal = False
diff --git a/helpdesk_mgmt/models/helpdesk_ticket_tag.py b/helpdesk_mgmt/models/helpdesk_ticket_tag.py
new file mode 100644
index 0000000000..69c4cebb61
--- /dev/null
+++ b/helpdesk_mgmt/models/helpdesk_ticket_tag.py
@@ -0,0 +1,15 @@
+from odoo import fields, models
+
+
+class HelpdeskTicketTag(models.Model):
+    _name = "helpdesk.ticket.tag"
+    _description = "Helpdesk Ticket Tag"
+
+    name = fields.Char()
+    color = fields.Integer(string="Color Index")
+    active = fields.Boolean(default=True)
+    company_id = fields.Many2one(
+        comodel_name="res.company",
+        string="Company",
+        default=lambda self: self.env.company,
+    )
diff --git a/helpdesk_mgmt/models/helpdesk_ticket_team.py b/helpdesk_mgmt/models/helpdesk_ticket_team.py
new file mode 100644
index 0000000000..186c514057
--- /dev/null
+++ b/helpdesk_mgmt/models/helpdesk_ticket_team.py
@@ -0,0 +1,121 @@
+from odoo import api, fields, models
+from odoo.tools.safe_eval import safe_eval
+
+
+class HelpdeskTeam(models.Model):
+    _name = "helpdesk.ticket.team"
+    _description = "Helpdesk Ticket Team"
+    _inherit = ["mail.thread", "mail.alias.mixin"]
+    _order = "sequence, id"
+
+    sequence = fields.Integer(default=10)
+    name = fields.Char(required=True)
+    user_ids = fields.Many2many(
+        comodel_name="res.users",
+        string="Members",
+        relation="helpdesk_ticket_team_res_users_rel",
+        column1="helpdesk_ticket_team_id",
+        column2="res_users_id",
+    )
+    active = fields.Boolean(default=True)
+    category_ids = fields.Many2many(
+        comodel_name="helpdesk.ticket.category", string="Category"
+    )
+    company_id = fields.Many2one(
+        comodel_name="res.company",
+        string="Company",
+        default=lambda self: self.env.company,
+    )
+    user_id = fields.Many2one(
+        comodel_name="res.users",
+        string="Team Leader",
+        check_company=True,
+    )
+    alias_id = fields.Many2one(
+        comodel_name="mail.alias",
+        string="Email",
+        ondelete="restrict",
+        required=True,
+        help="The email address associated with \
+                               this channel. New emails received will \
+                               automatically create new tickets assigned \
+                               to the channel.",
+    )
+    color = fields.Integer(string="Color Index", default=0)
+    ticket_ids = fields.One2many(
+        comodel_name="helpdesk.ticket",
+        inverse_name="team_id",
+        string="Tickets",
+    )
+    todo_ticket_count = fields.Integer(
+        string="Number of tickets", compute="_compute_todo_tickets"
+    )
+    todo_ticket_count_unassigned = fields.Integer(
+        string="Number of tickets unassigned", compute="_compute_todo_tickets"
+    )
+    todo_ticket_count_unattended = fields.Integer(
+        string="Number of tickets unattended", compute="_compute_todo_tickets"
+    )
+    todo_ticket_count_high_priority = fields.Integer(
+        string="Number of tickets in high priority", compute="_compute_todo_tickets"
+    )
+    show_in_portal = fields.Boolean(
+        string="Show in portal form",
+        default=True,
+        help="Allow to select this team when creating a new ticket in the portal.",
+    )
+
+    def _get_applicable_stages(self):
+        if self:
+            domain = [
+                ("company_id", "in", [False, self.company_id.id]),
+                "|",
+                ("team_ids", "=", False),
+                ("team_ids", "=", self.id),
+            ]
+        else:
+            domain = [
+                ("company_id", "in", [False, self.env.company.id]),
+                ("team_ids", "=", False),
+            ]
+        return self.env["helpdesk.ticket.stage"].search(domain)
+
+    @api.depends("ticket_ids", "ticket_ids.stage_id")
+    def _compute_todo_tickets(self):
+        ticket_model = self.env["helpdesk.ticket"]
+        fetch_data = ticket_model.read_group(
+            [("team_id", "in", self.ids), ("closed", "=", False)],
+            ["team_id", "user_id", "unattended", "priority"],
+            ["team_id", "user_id", "unattended", "priority"],
+            lazy=False,
+        )
+        result = [
+            [
+                data["team_id"][0],
+                data["user_id"] and data["user_id"][0],
+                data["unattended"],
+                data["priority"],
+                data["__count"],
+            ]
+            for data in fetch_data
+        ]
+        for team in self:
+            team.todo_ticket_count = sum(r[4] for r in result if r[0] == team.id)
+            team.todo_ticket_count_unassigned = sum(
+                r[4] for r in result if r[0] == team.id and not r[1]
+            )
+            team.todo_ticket_count_unattended = sum(
+                r[4] for r in result if r[0] == team.id and r[2]
+            )
+            team.todo_ticket_count_high_priority = sum(
+                r[4] for r in result if r[0] == team.id and r[3] == "3"
+            )
+
+    def _alias_get_creation_values(self):
+        values = super()._alias_get_creation_values()
+        values["alias_model_id"] = self.env.ref(
+            "helpdesk_mgmt.model_helpdesk_ticket"
+        ).id
+        values["alias_defaults"] = defaults = safe_eval(self.alias_defaults or "{}")
+        defaults["team_id"] = self.id
+        return values
diff --git a/helpdesk_mgmt/models/ir_http.py b/helpdesk_mgmt/models/ir_http.py
new file mode 100644
index 0000000000..eefd3ca92c
--- /dev/null
+++ b/helpdesk_mgmt/models/ir_http.py
@@ -0,0 +1,12 @@
+# Copyright 2024 Tecnativa - Carlos Roca
+# License AGPL-3.0 or later (https://www.gnu.org/licenses/agpl).
+from odoo import models
+
+
+class IrHttp(models.AbstractModel):
+    _inherit = "ir.http"
+
+    @classmethod
+    def _get_translation_frontend_modules_name(cls):
+        mods = super()._get_translation_frontend_modules_name()
+        return mods + ["helpdesk_mgmt"]
diff --git a/helpdesk_mgmt/models/res_company.py b/helpdesk_mgmt/models/res_company.py
new file mode 100644
index 0000000000..a76a9035e0
--- /dev/null
+++ b/helpdesk_mgmt/models/res_company.py
@@ -0,0 +1,20 @@
+# Copyright 2022 Tecnativa - Víctor Martínez
+# License AGPL-3.0 or later (https://www.gnu.org/licenses/agpl).
+
+from odoo import fields, models
+
+
+class Company(models.Model):
+    _inherit = "res.company"
+
+    helpdesk_mgmt_portal_select_team = fields.Boolean(
+        string="Select team in Helpdesk portal"
+    )
+    helpdesk_mgmt_portal_team_id_required = fields.Boolean(
+        string="Required Team field in Helpdesk portal",
+        default=True,
+    )
+    helpdesk_mgmt_portal_category_id_required = fields.Boolean(
+        string="Required Category field in Helpdesk portal",
+        default=True,
+    )
diff --git a/helpdesk_mgmt/models/res_config_settings.py b/helpdesk_mgmt/models/res_config_settings.py
new file mode 100644
index 0000000000..69d52dd344
--- /dev/null
+++ b/helpdesk_mgmt/models/res_config_settings.py
@@ -0,0 +1,20 @@
+# Copyright 2022 Tecnativa - Víctor Martínez
+# License AGPL-3.0 or later (https://www.gnu.org/licenses/agpl).
+from odoo import fields, models
+
+
+class ResConfigSettings(models.TransientModel):
+    _inherit = "res.config.settings"
+
+    helpdesk_mgmt_portal_select_team = fields.Boolean(
+        related="company_id.helpdesk_mgmt_portal_select_team",
+        readonly=False,
+    )
+    helpdesk_mgmt_portal_team_id_required = fields.Boolean(
+        related="company_id.helpdesk_mgmt_portal_team_id_required",
+        readonly=False,
+    )
+    helpdesk_mgmt_portal_category_id_required = fields.Boolean(
+        related="company_id.helpdesk_mgmt_portal_category_id_required",
+        readonly=False,
+    )
diff --git a/helpdesk_mgmt/models/res_partner.py b/helpdesk_mgmt/models/res_partner.py
new file mode 100644
index 0000000000..8d96c5a8ee
--- /dev/null
+++ b/helpdesk_mgmt/models/res_partner.py
@@ -0,0 +1,46 @@
+from odoo import fields, models
+
+
+class ResPartner(models.Model):
+    _inherit = "res.partner"
+
+    helpdesk_ticket_ids = fields.One2many(
+        comodel_name="helpdesk.ticket",
+        inverse_name="partner_id",
+        string="Related tickets",
+    )
+
+    helpdesk_ticket_count = fields.Integer(
+        compute="_compute_helpdesk_ticket_count", string="Ticket count"
+    )
+
+    helpdesk_ticket_active_count = fields.Integer(
+        compute="_compute_helpdesk_ticket_count", string="Ticket active count"
+    )
+
+    helpdesk_ticket_count_string = fields.Char(
+        compute="_compute_helpdesk_ticket_count", string="Tickets"
+    )
+
+    def _compute_helpdesk_ticket_count(self):
+        for record in self:
+            ticket_ids = self.env["helpdesk.ticket"].search(
+                [("partner_id", "child_of", record.id)]
+            )
+            record.helpdesk_ticket_count = len(ticket_ids)
+            record.helpdesk_ticket_active_count = len(
+                ticket_ids.filtered(lambda ticket: not ticket.stage_id.closed)
+            )
+            count_active = record.helpdesk_ticket_active_count
+            count = record.helpdesk_ticket_count
+            record.helpdesk_ticket_count_string = f"{count_active} / {count}"
+
+    def action_view_helpdesk_tickets(self):
+        return {
+            "name": self.name,
+            "view_mode": "tree,form",
+            "res_model": "helpdesk.ticket",
+            "type": "ir.actions.act_window",
+            "domain": [("partner_id", "child_of", self.id)],
+            "context": self.env.context,
+        }
diff --git a/helpdesk_mgmt/models/res_users.py b/helpdesk_mgmt/models/res_users.py
new file mode 100644
index 0000000000..6a2d6453c9
--- /dev/null
+++ b/helpdesk_mgmt/models/res_users.py
@@ -0,0 +1,13 @@
+from odoo import fields, models
+
+
+class ResUsers(models.Model):
+    _inherit = "res.users"
+
+    # Records come from user_ids field of helpdesk.ticket.team.
+    helpdesk_team_ids = fields.Many2many(
+        comodel_name="helpdesk.ticket.team",
+        relation="helpdesk_ticket_team_res_users_rel",
+        column1="res_users_id",
+        column2="helpdesk_ticket_team_id",
+    )
diff --git a/helpdesk_mgmt/pyproject.toml b/helpdesk_mgmt/pyproject.toml
new file mode 100644
index 0000000000..4231d0cccb
--- /dev/null
+++ b/helpdesk_mgmt/pyproject.toml
@@ -0,0 +1,3 @@
+[build-system]
+requires = ["whool"]
+build-backend = "whool.buildapi"
diff --git a/helpdesk_mgmt/readme/CONFIGURE.md b/helpdesk_mgmt/readme/CONFIGURE.md
new file mode 100644
index 0000000000..5a1b50415c
--- /dev/null
+++ b/helpdesk_mgmt/readme/CONFIGURE.md
@@ -0,0 +1,81 @@
+To configure this module, you need to:
+
+1.  Edit or create new channels.
+2.  Edit or create new categories.
+3.  Edit or create new stages.
+4.  Edit or create new teams.
+5.  Edit or create new tags.
+
+## Channels
+
+1.  Go to *Helpdesk \> Configuration \> Channels* to edit or create new
+    channels.
+2.  Edit or create a channel.
+3.  Set the name for the channel.
+4.  You can also Activate or Deactivate channels.
+
+![](../static/description/Channels.PNG)
+
+## Categories
+
+1.  Go to *Helpdesk \> Configuration \> Categories* to edit or create
+    new categories.
+2.  Edit or create a new category.
+3.  Set the name for the category.
+4.  You can also Activate or Deactivate categories.
+
+![](../static/description/Categories.PNG)
+
+## Stages
+
+1.  Go to *Helpdesk \> Configuration \> Stages* to edit or create new
+    stages.
+2.  Edit or create a new stage.
+3.  Set the name for the stage.
+4.  Set the sequence order for the stage.
+5.  You can select an Email template.
+6.  Mark the Unattended checkbox if the stage contains unattended
+    tickets.
+7.  Mark the Closed checkbox if the stage contains closed tickets.
+8.  You can add a description for the stage.
+9.  You can also Activate or Deactivate stages.
+
+![](../static/description/Stages.PNG)
+
+You can also sort the stage sequence if you move up or down the stages
+in the list view.
+
+## Teams
+
+1.  Go to *Helpdesk \> Configuration \> Teams* to edit or create new
+    teams.
+2.  Edit or create a new team.
+3.  Set the name for the team.
+4.  Add the teams members.
+5.  You can also Activate or Deactivate teams.
+
+![](../static/description/Teams.PNG)
+
+## Tags
+
+1.  Go to *Helpdesk \> Configuration \> Ticket Tags* to edit or create
+    new tags.
+2.  Edit or create a new tag.
+3.  Set the name for the tag.
+4.  Set the color index for the tag.
+5.  You can also Activate or Deactivate tags.
+
+![](../static/description/Tags.PNG)
+
+## Permissions
+
+There are restrictions to read tickets according to the user's
+permissions set in Helpdesk.
+
+1.  *User: Personal tickets*: User is able to see their tickets (those
+    that are assigned to their user) or those that are no team nor user
+    is assigned.
+2.  *User: Team tickets*: User is able to see all the tickets that are
+    assigned to the teams to which he/she belongs or the tickets that
+    are not assigned to any team nor user.
+3.  *User*: User is able to see all the tickets.
diff --git a/helpdesk_mgmt/readme/CONTRIBUTORS.md b/helpdesk_mgmt/readme/CONTRIBUTORS.md
new file mode 100644
index 0000000000..2dbd7d417d
--- /dev/null
+++ b/helpdesk_mgmt/readme/CONTRIBUTORS.md
@@ -0,0 +1,27 @@
+- [Domatix](https://www.domatix.com):
+  - Carlos Martínez
+  - Catalin Airimitoaie
+  - Álvaro López
+  - Samuel Calvo
+- [Adaptive City](https://www.adaptivecity.com):
+  - Aitor Bouzas
+- [SDi Soluciones, S.L.](https://www.sdi.es):
+  - Oscar Soto
+  - Jorge Luis Quinteros
+- [C2i Change 2 improve](http://www.c2i.es):
+  - Eduardo Magdalena \<<emagdalena@c2i.es>\>
+- [Factor Libre](https://factorlibre.com):
+  - María Alhambra
+  - Daniel Cano
+- [Tecnativa](https://www.tecnativa.com):
+  - Pedro M. Baeza
+  - Víctor Martínez
+- [ID42 Sistemas](https://www.id42.com.br):
+  - Marcel Savegnago
+  - Eduardo Aparício
+- [Obertix](https://www.obertix.net):
+  - Vicent Cubells
+- [Solvos](https://www.solvos.es):
+  - David Alonso
+- [XCG Consulting](https://xcg-consulting.fr):
+  - Houzéfa Abbasbhay
diff --git a/helpdesk_mgmt/readme/DESCRIPTION.md b/helpdesk_mgmt/readme/DESCRIPTION.md
new file mode 100644
index 0000000000..f613d002ce
--- /dev/null
+++ b/helpdesk_mgmt/readme/DESCRIPTION.md
@@ -0,0 +1 @@
+This module adds Helpdesk functionality in Odoo.
diff --git a/helpdesk_mgmt/readme/ROADMAP.md b/helpdesk_mgmt/readme/ROADMAP.md
new file mode 100644
index 0000000000..708b3dea6d
--- /dev/null
+++ b/helpdesk_mgmt/readme/ROADMAP.md
@@ -0,0 +1,5 @@
+- Add a tour feature similar to what the `project` module defines to
+  discover projects / tasks.
+- Update portal tests defined in `tests/test_portal.py` to rely on tour
+  specs (in JS) in order to replicate the navigation behavior of portal
+  users.
diff --git a/helpdesk_mgmt/readme/USAGE.md b/helpdesk_mgmt/readme/USAGE.md
new file mode 100644
index 0000000000..2b72f5d7b8
--- /dev/null
+++ b/helpdesk_mgmt/readme/USAGE.md
@@ -0,0 +1,21 @@
+1.  Go to *Helpdesk* or *Helpdesk \> Dashboard* to see the tickets
+    dashboard
+2.  In the Kanban view, click in the kanban card of a team to see their
+    tickets and create new ones.
+
+![Tickets_Kanban](../static/description/Tickets_Kanban.PNG)
+
+To create a new ticket from the kanban view:
+
+1.  Press *Create* button or click on the plus icon at the top of the
+    column of a stage.
+2.  Set the name or subject for the ticket.
+3.  Select the team that will manage the ticket.
+4.  You can select a user to assign the ticket.
+5.  Set the priority of the ticket.
+6.  Select the partner, and you can also set the partner name and email.
+7.  You can select a category and set tags for the ticket.
+8.  Add a description.
+9.  You can also attach files to the ticket.
+
+![Tickets01](../static/description/Tickets01.PNG)
diff --git a/helpdesk_mgmt/security/helpdesk_security.xml b/helpdesk_mgmt/security/helpdesk_security.xml
new file mode 100644
index 0000000000..35349ffd0a
--- /dev/null
+++ b/helpdesk_mgmt/security/helpdesk_security.xml
@@ -0,0 +1,119 @@
+<?xml version="1.0" encoding="utf-8" ?>
+<odoo>
+    <data noupdate="0">
+        <record id="group_helpdesk_user_own" model="res.groups">
+            <field name="name">User: Personal tickets</field>
+            <field name="category_id" ref="module_helpdesk_category" />
+            <field name="implied_ids" eval="[(4, ref('base.group_user'))]" />
+        </record>
+        <record id="group_helpdesk_user_team" model="res.groups">
+            <field name="name">User: Team tickets</field>
+            <field name="category_id" ref="module_helpdesk_category" />
+            <field name="implied_ids" eval="[(4, ref('group_helpdesk_user_own'))]" />
+        </record>
+        <record id="group_helpdesk_user" model="res.groups">
+            <field name="name">User</field>
+            <field name="category_id" ref="module_helpdesk_category" />
+            <field name="implied_ids" eval="[(4, ref('group_helpdesk_user_team'))]" />
+        </record>
+        <record id="group_helpdesk_manager" model="res.groups">
+            <field name="name">Helpdesk Manager</field>
+            <field name="category_id" ref="module_helpdesk_category" />
+            <field name="implied_ids" eval="[(4, ref('group_helpdesk_user'))]" />
+            <field
+                name="users"
+                eval="[(4, ref('base.user_root')), (4, ref('base.user_admin'))]"
+            />
+        </record>
+    </data>
+    <data noupdate="1">
+        <record id="helpdesk_ticket_rule_personal" model="ir.rule">
+            <field name="name">Personal Tickets</field>
+            <field ref="model_helpdesk_ticket" name="model_id" />
+            <field
+                name="domain_force"
+            >["|", ('user_id', '=', user.id), '&amp;', ('user_id','=',False), ('team_id', 'in', user.helpdesk_team_ids.ids)]</field>
+            <field name="groups" eval="[(4, ref('group_helpdesk_user_own'))]" />
+        </record>
+        <record id="helpdesk_ticket_rule_team" model="ir.rule">
+            <field name="name">Team Tickets</field>
+            <field ref="model_helpdesk_ticket" name="model_id" />
+            <field
+                name="domain_force"
+            >['|',('team_id','in',user.helpdesk_team_ids.ids),('team_id','=',False)]</field>
+            <field name="groups" eval="[(4, ref('group_helpdesk_user_team'))]" />
+        </record>
+        <record id="helpdesk_ticket_rule_user" model="ir.rule">
+            <field name="name">All Tickets</field>
+            <field ref="model_helpdesk_ticket" name="model_id" />
+            <field name="domain_force">[(1,'=',1)]</field>
+            <field name="groups" eval="[(4, ref('group_helpdesk_user'))]" />
+        </record>
+        <!-- Company Rules -->
+        <record id="helpdesk_ticket_rule_comp" model="ir.rule">
+            <field name="name">Helpdesk Ticket Company Rule</field>
+            <field name="model_id" ref="model_helpdesk_ticket" />
+            <field name="global" eval="True" />
+            <field
+                name="domain_force"
+            >['|',('company_id','=',False),('company_id', 'in', company_ids)]</field>
+        </record>
+        <record id="helpdesk_ticket_category_rule_comp" model="ir.rule">
+            <field name="name">Helpdesk Category Company Rule</field>
+            <field name="model_id" ref="model_helpdesk_ticket_category" />
+            <field name="global" eval="True" />
+            <field
+                name="domain_force"
+            >['|',('company_id','=',False),('company_id', 'in', company_ids)]</field>
+        </record>
+        <record id="helpdesk_ticket_channel_rule_comp" model="ir.rule">
+            <field name="name">Helpdesk Channel Company Rule</field>
+            <field name="model_id" ref="model_helpdesk_ticket_channel" />
+            <field name="global" eval="True" />
+            <field
+                name="domain_force"
+            >['|',('company_id','=',False),('company_id', 'in', company_ids)]</field>
+        </record>
+        <record id="helpdesk_ticket_stage_rule_comp" model="ir.rule">
+            <field name="name">Helpdesk Stage Company Rule</field>
+            <field name="model_id" ref="model_helpdesk_ticket_stage" />
+            <field name="global" eval="True" />
+            <field
+                name="domain_force"
+            >['|',('company_id','=',False),('company_id', 'in', company_ids)]</field>
+        </record>
+        <record id="helpdesk_ticket_tag_rule_comp" model="ir.rule">
+            <field name="name">Helpdesk Tag Company Rule</field>
+            <field name="model_id" ref="model_helpdesk_ticket_tag" />
+            <field name="global" eval="True" />
+            <field
+                name="domain_force"
+            >['|',('company_id','=',False),('company_id', 'in', company_ids)]</field>
+        </record>
+        <record id="helpdesk_ticket_team_rule_comp" model="ir.rule">
+            <field name="name">Helpdesk Team Company Rule</field>
+            <field name="model_id" ref="model_helpdesk_ticket_team" />
+            <field name="global" eval="True" />
+            <field
+                name="domain_force"
+            >['|',('company_id','=',False),('company_id', 'in', company_ids)]</field>
+        </record>
+        <record id="helpdesk_ticket_rule_internal_user" model="ir.rule">
+            <field name="name">Internal Tickets</field>
+            <field name="model_id" ref="model_helpdesk_ticket" />
+            <field name="domain_force">['|',
+                ('partner_id', '=', user.partner_id.id),
+                ('message_partner_ids','=',user.partner_id.id)]</field>
+            <field name="groups" eval="[(4, ref('base.group_user'))]" />
+        </record>
+        <!-- Portal for helpdesk -->
+        <record id="helpdesk_ticket_rule_portal" model="ir.rule">
+            <field name="name">Portal Personal Tickets</field>
+            <field name="model_id" ref="model_helpdesk_ticket" />
+            <field name="domain_force">['|',
+                ('partner_id', 'child_of', [user.commercial_partner_id.id]),
+                ('message_partner_ids','child_of',[user.commercial_partner_id.id])]</field>
+            <field name="groups" eval="[(4, ref('base.group_portal'))]" />
+        </record>
+    </data>
+</odoo>
diff --git a/helpdesk_mgmt/security/ir.model.access.csv b/helpdesk_mgmt/security/ir.model.access.csv
new file mode 100644
index 0000000000..59eadf23f9
--- /dev/null
+++ b/helpdesk_mgmt/security/ir.model.access.csv
@@ -0,0 +1,20 @@
+id,name,model_id:id,group_id:id,perm_read,perm_write,perm_create,perm_unlink
+access_helpdesk_ticket_manager,helpdesk.ticket.manager,model_helpdesk_ticket,group_helpdesk_manager,1,1,1,1
+access_helpdesk_ticket_user,helpdesk.ticket.user,model_helpdesk_ticket,group_helpdesk_user,1,1,1,0
+access_helpdesk_ticket_user_personal,helpdesk.ticket.user.personal,model_helpdesk_ticket,group_helpdesk_user_own,1,1,1,0
+access_helpdesk_ticket_portal,helpdesk.ticket.portal,model_helpdesk_ticket,base.group_portal,1,0,0,0
+access_helpdesk_ticket_base_user,helpdesk.ticket.portal,model_helpdesk_ticket,base.group_user,1,0,0,0
+access_helpdesk_ticket_stage_manager,helpdesk.ticket.stage.manager,model_helpdesk_ticket_stage,group_helpdesk_manager,1,1,1,1
+access_helpdesk_ticket_stage_user,helpdesk.ticket.stage.user,model_helpdesk_ticket_stage,base.group_user,1,0,0,0
+access_helpdesk_ticket_stage_portal,helpdesk.ticket.stage.portal,model_helpdesk_ticket_stage,base.group_portal,1,0,0,0
+access_helpdesk_ticket_stage_public,helpdesk.ticket.stage.public,model_helpdesk_ticket_stage,base.group_public,1,1,0,0
+access_helpdesk_ticket_tag_manager,helpdesk.ticket.tag.manager,model_helpdesk_ticket_tag,group_helpdesk_manager,1,1,1,1
+access_helpdesk_ticket_tag_user,helpdesk.ticket.tag.user,model_helpdesk_ticket_tag,base.group_user,1,0,0,0
+access_helpdesk_ticket_team_manager,helpdesk.ticket.team.manager,model_helpdesk_ticket_team,group_helpdesk_manager,1,1,1,1
+access_helpdesk_ticket_team_user,helpdesk.ticket.team.user,model_helpdesk_ticket_team,base.group_user,1,0,0,0
+access_helpdesk_ticket_channel_manager,helpdesk.ticket.channel.manager,model_helpdesk_ticket_channel,group_helpdesk_manager,1,1,1,1
+access_helpdesk_ticket_channel_user,helpdesk.ticket.channel.user,model_helpdesk_ticket_channel,base.group_user,1,0,0,0
+access_helpdesk_ticket_category_manager,helpdesk.ticket.category.manager,model_helpdesk_ticket_category,group_helpdesk_manager,1,1,1,1
+access_helpdesk_ticket_category_user,helpdesk.ticket.category.user,model_helpdesk_ticket_category,base.group_user,1,0,0,0
+access_helpdesk_ticket_category_portal,helpdesk.ticket.category.portal,model_helpdesk_ticket_category,base.group_portal,1,0,0,0
+access_helpdesk_ticket_category_public,helpdesk.ticket.category.public,model_helpdesk_ticket_category,base.group_public,1,0,0,0
diff --git a/helpdesk_mgmt/static/description/Categories.PNG b/helpdesk_mgmt/static/description/Categories.PNG
new file mode 100644
index 0000000000..2ec697db5c
Binary files /dev/null and b/helpdesk_mgmt/static/description/Categories.PNG differ
diff --git a/helpdesk_mgmt/static/description/Channels.PNG b/helpdesk_mgmt/static/description/Channels.PNG
new file mode 100644
index 0000000000..9cc63d8601
Binary files /dev/null and b/helpdesk_mgmt/static/description/Channels.PNG differ
diff --git a/helpdesk_mgmt/static/description/Stage.PNG b/helpdesk_mgmt/static/description/Stage.PNG
new file mode 100644
index 0000000000..b1798eaa95
Binary files /dev/null and b/helpdesk_mgmt/static/description/Stage.PNG differ
diff --git a/helpdesk_mgmt/static/description/Tags.PNG b/helpdesk_mgmt/static/description/Tags.PNG
new file mode 100644
index 0000000000..8de98101a5
Binary files /dev/null and b/helpdesk_mgmt/static/description/Tags.PNG differ
diff --git a/helpdesk_mgmt/static/description/Teams.PNG b/helpdesk_mgmt/static/description/Teams.PNG
new file mode 100644
index 0000000000..0a0ae524c8
Binary files /dev/null and b/helpdesk_mgmt/static/description/Teams.PNG differ
diff --git a/helpdesk_mgmt/static/description/Tickets01.PNG b/helpdesk_mgmt/static/description/Tickets01.PNG
new file mode 100644
index 0000000000..ad5a88b805
Binary files /dev/null and b/helpdesk_mgmt/static/description/Tickets01.PNG differ
diff --git a/helpdesk_mgmt/static/description/Tickets02.PNG b/helpdesk_mgmt/static/description/Tickets02.PNG
new file mode 100644
index 0000000000..ceff0f5dbf
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diff --git a/helpdesk_mgmt/static/description/Tickets03.PNG b/helpdesk_mgmt/static/description/Tickets03.PNG
new file mode 100644
index 0000000000..adb728d498
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diff --git a/helpdesk_mgmt/static/description/Tickets_Kanban.PNG b/helpdesk_mgmt/static/description/Tickets_Kanban.PNG
new file mode 100644
index 0000000000..a194660eb3
Binary files /dev/null and b/helpdesk_mgmt/static/description/Tickets_Kanban.PNG differ
diff --git a/helpdesk_mgmt/static/description/icon.png b/helpdesk_mgmt/static/description/icon.png
new file mode 100644
index 0000000000..fc05066a46
Binary files /dev/null and b/helpdesk_mgmt/static/description/icon.png differ
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new file mode 100644
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+++ b/helpdesk_mgmt/static/description/icon.svg
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+<head>
+<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
+<meta name="generator" content="Docutils: https://docutils.sourceforge.io/" />
+<title>Helpdesk Management</title>
+<style type="text/css">
+
+/*
+:Author: David Goodger (goodger@python.org)
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+
+Default cascading style sheet for the HTML output of Docutils.
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+See https://docutils.sourceforge.io/docs/howto/html-stylesheets.html for how to
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+
+/* used to remove borders from tables and images */
+.borderless, table.borderless td, table.borderless th {
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+<body>
+<div class="document" id="helpdesk-management">
+<h1 class="title">Helpdesk Management</h1>
+
+<!-- !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
+!! This file is generated by oca-gen-addon-readme !!
+!! changes will be overwritten.                   !!
+!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
+!! source digest: sha256:cedeb6d130da8d860c927b8bb9da141d744a51997e0294ea4af2f9a0d1e4185d
+!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! -->
+<p><a class="reference external image-reference" href="https://odoo-community.org/page/development-status"><img alt="Beta" src="https://img.shields.io/badge/maturity-Beta-yellow.png" /></a> <a class="reference external image-reference" href="http://www.gnu.org/licenses/agpl-3.0-standalone.html"><img alt="License: AGPL-3" src="https://img.shields.io/badge/licence-AGPL--3-blue.png" /></a> <a class="reference external image-reference" href="https://github.com/OCA/helpdesk/tree/17.0/helpdesk_mgmt"><img alt="OCA/helpdesk" src="https://img.shields.io/badge/github-OCA%2Fhelpdesk-lightgray.png?logo=github" /></a> <a class="reference external image-reference" href="https://translation.odoo-community.org/projects/helpdesk-17-0/helpdesk-17-0-helpdesk_mgmt"><img alt="Translate me on Weblate" src="https://img.shields.io/badge/weblate-Translate%20me-F47D42.png" /></a> <a class="reference external image-reference" href="https://runboat.odoo-community.org/builds?repo=OCA/helpdesk&amp;target_branch=17.0"><img alt="Try me on Runboat" src="https://img.shields.io/badge/runboat-Try%20me-875A7B.png" /></a></p>
+<p>This module adds Helpdesk functionality in Odoo.</p>
+<p><strong>Table of contents</strong></p>
+<div class="contents local topic" id="contents">
+<ul class="simple">
+<li><a class="reference internal" href="#configuration" id="toc-entry-1">Configuration</a><ul>
+<li><a class="reference internal" href="#channels" id="toc-entry-2">Channels</a></li>
+<li><a class="reference internal" href="#categories" id="toc-entry-3">Categories</a></li>
+<li><a class="reference internal" href="#stages" id="toc-entry-4">Stages</a></li>
+<li><a class="reference internal" href="#teams" id="toc-entry-5">Teams</a></li>
+<li><a class="reference internal" href="#tags" id="toc-entry-6">Tags</a></li>
+<li><a class="reference internal" href="#permissions" id="toc-entry-7">Permissions</a></li>
+</ul>
+</li>
+<li><a class="reference internal" href="#usage" id="toc-entry-8">Usage</a></li>
+<li><a class="reference internal" href="#known-issues-roadmap" id="toc-entry-9">Known issues / Roadmap</a></li>
+<li><a class="reference internal" href="#bug-tracker" id="toc-entry-10">Bug Tracker</a></li>
+<li><a class="reference internal" href="#credits" id="toc-entry-11">Credits</a><ul>
+<li><a class="reference internal" href="#authors" id="toc-entry-12">Authors</a></li>
+<li><a class="reference internal" href="#contributors" id="toc-entry-13">Contributors</a></li>
+<li><a class="reference internal" href="#maintainers" id="toc-entry-14">Maintainers</a></li>
+</ul>
+</li>
+</ul>
+</div>
+<div class="section" id="configuration">
+<h1><a class="toc-backref" href="#toc-entry-1">Configuration</a></h1>
+<p>To configure this module, you need to:</p>
+<ol class="arabic simple">
+<li>Edit or create new channels.</li>
+<li>Edit or create new categories.</li>
+<li>Edit or create new stages.</li>
+<li>Edit or create new teams.</li>
+<li>Edit or create new tags.</li>
+</ol>
+<div class="section" id="channels">
+<h2><a class="toc-backref" href="#toc-entry-2">Channels</a></h2>
+<ol class="arabic simple">
+<li>Go to <em>Helpdesk &gt; Configuration &gt; Channels</em> to edit or create new
+channels.</li>
+<li>Edit or create a channel.</li>
+<li>Set the name for the channel.</li>
+<li>You can also Activate or Deactivate channels.</li>
+</ol>
+<p><img alt="image1" src="https://raw.githubusercontent.com/OCA/helpdesk/17.0/helpdesk_mgmt/static/description/Channels.PNG" /></p>
+</div>
+<div class="section" id="categories">
+<h2><a class="toc-backref" href="#toc-entry-3">Categories</a></h2>
+<ol class="arabic simple">
+<li>Go to <em>Helpdesk &gt; Configuration &gt; Categories</em> to edit or create new
+categories.</li>
+<li>Edit or create a new category.</li>
+<li>Set the name for the category.</li>
+<li>You can also Activate or Deactivate categories.</li>
+</ol>
+<p><img alt="image2" src="https://raw.githubusercontent.com/OCA/helpdesk/17.0/helpdesk_mgmt/static/description/Categories.PNG" /></p>
+</div>
+<div class="section" id="stages">
+<h2><a class="toc-backref" href="#toc-entry-4">Stages</a></h2>
+<ol class="arabic simple">
+<li>Go to <em>Helpdesk &gt; Configuration &gt; Stages</em> to edit or create new
+stages.</li>
+<li>Edit or create a new stage.</li>
+<li>Set the name for the stage.</li>
+<li>Set the sequence order for the stage.</li>
+<li>You can select an Email template.</li>
+<li>Mark the Unattended checkbox if the stage contains unattended
+tickets.</li>
+<li>Mark the Closed checkbox if the stage contains closed tickets.</li>
+<li>You can add a description for the stage.</li>
+<li>You can also Activate or Deactivate stages.</li>
+</ol>
+<p><img alt="image3" src="https://raw.githubusercontent.com/OCA/helpdesk/17.0/helpdesk_mgmt/static/description/Stages.PNG" /></p>
+<p>You can also sort the stage sequence if you move up or down the stages
+in the list view.</p>
+</div>
+<div class="section" id="teams">
+<h2><a class="toc-backref" href="#toc-entry-5">Teams</a></h2>
+<ol class="arabic simple">
+<li>Go to <em>Helpdesk &gt; Configuration &gt; Teams</em> to edit or create new teams.</li>
+<li>Edit or create a new team.</li>
+<li>Set the name for the team.</li>
+<li>Add the teams members.</li>
+<li>You can also Activate or Deactivate teams.</li>
+</ol>
+<p><img alt="image4" src="https://raw.githubusercontent.com/OCA/helpdesk/17.0/helpdesk_mgmt/static/description/Teams.PNG" /></p>
+</div>
+<div class="section" id="tags">
+<h2><a class="toc-backref" href="#toc-entry-6">Tags</a></h2>
+<ol class="arabic simple">
+<li>Go to <em>Helpdesk &gt; Configuration &gt; Ticket Tags</em> to edit or create new
+tags.</li>
+<li>Edit or create a new tag.</li>
+<li>Set the name for the tag.</li>
+<li>Set the color index for the tag.</li>
+<li>You can also Activate or Deactivate tags.</li>
+</ol>
+<p><img alt="image5" src="https://raw.githubusercontent.com/OCA/helpdesk/17.0/helpdesk_mgmt/static/description/Tags.PNG" /></p>
+</div>
+<div class="section" id="permissions">
+<h2><a class="toc-backref" href="#toc-entry-7">Permissions</a></h2>
+<p>There are restrictions to read tickets according to the user’s
+permissions set in Helpdesk.</p>
+<ol class="arabic simple">
+<li><em>User: Personal tickets</em>: User is able to see their tickets (those
+that are assigned to their user) or those that are no team nor user
+is assigned.</li>
+<li><em>User: Team tickets</em>: User is able to see all the tickets that are
+assigned to the teams to which he/she belongs or the tickets that are
+not assigned to any team nor user.</li>
+<li><em>User</em>: User is able to see all the tickets.</li>
+</ol>
+</div>
+</div>
+<div class="section" id="usage">
+<h1><a class="toc-backref" href="#toc-entry-8">Usage</a></h1>
+<ol class="arabic simple">
+<li>Go to <em>Helpdesk</em> or <em>Helpdesk &gt; Dashboard</em> to see the tickets
+dashboard</li>
+<li>In the Kanban view, click in the kanban card of a team to see their
+tickets and create new ones.</li>
+</ol>
+<p><img alt="Tickets_Kanban" src="https://raw.githubusercontent.com/OCA/helpdesk/17.0/helpdesk_mgmt/static/description/Tickets_Kanban.PNG" /></p>
+<p>To create a new ticket from the kanban view:</p>
+<ol class="arabic simple">
+<li>Press <em>Create</em> button or click on the plus icon at the top of the
+column of a stage.</li>
+<li>Set the name or subject for the ticket.</li>
+<li>Select the team that will manage the ticket.</li>
+<li>You can select a user to assign the ticket.</li>
+<li>Set the priority of the ticket.</li>
+<li>Select the partner, and you can also set the partner name and email.</li>
+<li>You can select a category and set tags for the ticket.</li>
+<li>Add a description.</li>
+<li>You can also attach files to the ticket.</li>
+</ol>
+<p><img alt="Tickets01" src="https://raw.githubusercontent.com/OCA/helpdesk/17.0/helpdesk_mgmt/static/description/Tickets01.PNG" /></p>
+</div>
+<div class="section" id="known-issues-roadmap">
+<h1><a class="toc-backref" href="#toc-entry-9">Known issues / Roadmap</a></h1>
+<ul class="simple">
+<li>Add a tour feature similar to what the <tt class="docutils literal">project</tt> module defines to
+discover projects / tasks.</li>
+<li>Update portal tests defined in <tt class="docutils literal">tests/test_portal.py</tt> to rely on
+tour specs (in JS) in order to replicate the navigation behavior of
+portal users.</li>
+</ul>
+</div>
+<div class="section" id="bug-tracker">
+<h1><a class="toc-backref" href="#toc-entry-10">Bug Tracker</a></h1>
+<p>Bugs are tracked on <a class="reference external" href="https://github.com/OCA/helpdesk/issues">GitHub Issues</a>.
+In case of trouble, please check there if your issue has already been reported.
+If you spotted it first, help us to smash it by providing a detailed and welcomed
+<a class="reference external" href="https://github.com/OCA/helpdesk/issues/new?body=module:%20helpdesk_mgmt%0Aversion:%2017.0%0A%0A**Steps%20to%20reproduce**%0A-%20...%0A%0A**Current%20behavior**%0A%0A**Expected%20behavior**">feedback</a>.</p>
+<p>Do not contact contributors directly about support or help with technical issues.</p>
+</div>
+<div class="section" id="credits">
+<h1><a class="toc-backref" href="#toc-entry-11">Credits</a></h1>
+<div class="section" id="authors">
+<h2><a class="toc-backref" href="#toc-entry-12">Authors</a></h2>
+<ul class="simple">
+<li>AdaptiveCity</li>
+<li>Tecnativa</li>
+<li>ForgeFlow</li>
+<li>C2i Change 2 Improve</li>
+<li>Domatix</li>
+<li>Factor Libre</li>
+<li>SDi Soluciones</li>
+</ul>
+</div>
+<div class="section" id="contributors">
+<h2><a class="toc-backref" href="#toc-entry-13">Contributors</a></h2>
+<ul class="simple">
+<li><a class="reference external" href="https://www.domatix.com">Domatix</a>:<ul>
+<li>Carlos Martínez</li>
+<li>Catalin Airimitoaie</li>
+<li>Álvaro López</li>
+<li>Samuel Calvo</li>
+</ul>
+</li>
+<li><a class="reference external" href="https://www.adaptivecity.com">Adaptive City</a>:<ul>
+<li>Aitor Bouzas</li>
+</ul>
+</li>
+<li><a class="reference external" href="https://www.sdi.es">SDi Soluciones, S.L.</a>:<ul>
+<li>Oscar Soto</li>
+<li>Jorge Luis Quinteros</li>
+</ul>
+</li>
+<li><a class="reference external" href="http://www.c2i.es">C2i Change 2 improve</a>:<ul>
+<li>Eduardo Magdalena &lt;<a class="reference external" href="mailto:emagdalena&#64;c2i.es">emagdalena&#64;c2i.es</a>&gt;</li>
+</ul>
+</li>
+<li><a class="reference external" href="https://factorlibre.com">Factor Libre</a>:<ul>
+<li>María Alhambra</li>
+<li>Daniel Cano</li>
+</ul>
+</li>
+<li><a class="reference external" href="https://www.tecnativa.com">Tecnativa</a>:<ul>
+<li>Pedro M. Baeza</li>
+<li>Víctor Martínez</li>
+</ul>
+</li>
+<li><a class="reference external" href="https://www.id42.com.br">ID42 Sistemas</a>:<ul>
+<li>Marcel Savegnago</li>
+<li>Eduardo Aparício</li>
+</ul>
+</li>
+<li><a class="reference external" href="https://www.obertix.net">Obertix</a>:<ul>
+<li>Vicent Cubells</li>
+</ul>
+</li>
+<li><a class="reference external" href="https://www.solvos.es">Solvos</a>:<ul>
+<li>David Alonso</li>
+</ul>
+</li>
+<li><a class="reference external" href="https://xcg-consulting.fr">XCG Consulting</a>:<ul>
+<li>Houzéfa Abbasbhay</li>
+</ul>
+</li>
+</ul>
+</div>
+<div class="section" id="maintainers">
+<h2><a class="toc-backref" href="#toc-entry-14">Maintainers</a></h2>
+<p>This module is maintained by the OCA.</p>
+<a class="reference external image-reference" href="https://odoo-community.org"><img alt="Odoo Community Association" src="https://odoo-community.org/logo.png" /></a>
+<p>OCA, or the Odoo Community Association, is a nonprofit organization whose
+mission is to support the collaborative development of Odoo features and
+promote its widespread use.</p>
+<p>This module is part of the <a class="reference external" href="https://github.com/OCA/helpdesk/tree/17.0/helpdesk_mgmt">OCA/helpdesk</a> project on GitHub.</p>
+<p>You are welcome to contribute. To learn how please visit <a class="reference external" href="https://odoo-community.org/page/Contribute">https://odoo-community.org/page/Contribute</a>.</p>
+</div>
+</div>
+</div>
+</body>
+</html>
diff --git a/helpdesk_mgmt/static/src/js/new_ticket.js b/helpdesk_mgmt/static/src/js/new_ticket.js
new file mode 100644
index 0000000000..5c7625c321
--- /dev/null
+++ b/helpdesk_mgmt/static/src/js/new_ticket.js
@@ -0,0 +1,36 @@
+odoo.define("helpdesk_mgmt.new_ticket", function (require) {
+    "use strict";
+    var publicWidget = require("web.public.widget");
+    var core = require("web.core");
+    var utils = require("web.utils");
+    var _t = core._t;
+
+    publicWidget.registry.NewTicket = publicWidget.Widget.extend({
+        selector: "form[action='/submitted/ticket']",
+        events: {
+            'change input[name="attachment"]': "_onChangeAttachment",
+        },
+        _onChangeAttachment(ev) {
+            ev.preventDefault();
+            const attachment_input = document.getElementById("attachment");
+            const max_upload_size = attachment_input.getAttribute("max_upload_size");
+            const dt = new DataTransfer();
+            for (const file of attachment_input.files) {
+                if (file.size > max_upload_size) {
+                    this.displayNotification({
+                        title: _t("File upload"),
+                        message: _.str.sprintf(
+                            _t("%s file exceed the maximum file size of %s."),
+                            file.name,
+                            utils.human_size(max_upload_size)
+                        ),
+                        type: "danger",
+                    });
+                } else {
+                    dt.items.add(file);
+                }
+            }
+            attachment_input.files = dt.files;
+        },
+    });
+});
diff --git a/helpdesk_mgmt/tests/__init__.py b/helpdesk_mgmt/tests/__init__.py
new file mode 100644
index 0000000000..30fcc1a170
--- /dev/null
+++ b/helpdesk_mgmt/tests/__init__.py
@@ -0,0 +1,4 @@
+from . import test_helpdesk_ticket
+from . import test_helpdesk_ticket_team
+from . import test_helpdesk_portal
+from . import test_res_partner
diff --git a/helpdesk_mgmt/tests/common.py b/helpdesk_mgmt/tests/common.py
new file mode 100644
index 0000000000..d3e79c5e1f
--- /dev/null
+++ b/helpdesk_mgmt/tests/common.py
@@ -0,0 +1,63 @@
+# Copyright 2023 Tecnativa - Víctor Martínez
+# License AGPL-3 - See http://www.gnu.org/licenses/agpl-3.0.html
+from odoo.tests import common, new_test_user
+
+
+class TestHelpdeskTicketBase(common.TransactionCase):
+    @classmethod
+    def setUpClass(cls):
+        super().setUpClass()
+        helpdesk_ticket_team = cls.env["helpdesk.ticket.team"]
+        ctx = {
+            "mail_create_nolog": True,
+            "mail_create_nosubscribe": True,
+            "mail_notrack": True,
+            "no_reset_password": True,
+        }
+        cls.company = cls.env.company
+        cls.user_own = new_test_user(
+            cls.env,
+            login="helpdesk_mgmt-user_own",
+            groups="helpdesk_mgmt.group_helpdesk_user_own",
+            context=ctx,
+        )
+        cls.user_team = new_test_user(
+            cls.env,
+            login="helpdesk_mgmt-user_team",
+            groups="helpdesk_mgmt.group_helpdesk_user_team",
+            context=ctx,
+        )
+        cls.user = new_test_user(
+            cls.env,
+            login="helpdesk_mgmt-user",
+            groups="helpdesk_mgmt.group_helpdesk_user",
+            context=ctx,
+        )
+        cls.stage_closed = cls.env.ref("helpdesk_mgmt.helpdesk_ticket_stage_done")
+        cls.team_a = helpdesk_ticket_team.create(
+            {"name": "Team A", "user_ids": [(6, 0, [cls.user_own.id, cls.user.id])]}
+        )
+        cls.team_b = helpdesk_ticket_team.create(
+            {"name": "Team B", "user_ids": [(6, 0, [cls.user_team.id])]}
+        )
+        cls.new_stage = cls.env.ref("helpdesk_mgmt.helpdesk_ticket_stage_new")
+        cls.ticket_a_unassigned = cls._create_ticket(cls, cls.team_a)
+        cls.ticket_a_unassigned.priority = "3"
+        cls.ticket_a_user_own = cls._create_ticket(cls, cls.team_a, cls.user_own)
+        cls.ticket_a_user_team = cls._create_ticket(cls, cls.team_a, cls.user_team)
+        cls.ticket_b_unassigned = cls._create_ticket(cls, cls.team_b)
+        cls.ticket_b_user_own = cls._create_ticket(cls, cls.team_b, cls.user_own)
+        cls.ticket_b_user_team = cls._create_ticket(cls, cls.team_b, cls.user_team)
+
+    def _create_ticket(self, team, user=False):
+        return self.env["helpdesk.ticket"].create(
+            {
+                "name": "Ticket {} ({})".format(
+                    team.name, user.login if user else "unassigned"
+                ),
+                "description": "Description",
+                "team_id": team.id,
+                "user_id": user.id if user else False,
+                "priority": "1",
+            }
+        )
diff --git a/helpdesk_mgmt/tests/test_helpdesk_portal.py b/helpdesk_mgmt/tests/test_helpdesk_portal.py
new file mode 100644
index 0000000000..cbbc8b05aa
--- /dev/null
+++ b/helpdesk_mgmt/tests/test_helpdesk_portal.py
@@ -0,0 +1,205 @@
+# Copyright 2023 Tecnativa - Víctor Martínez
+# License AGPL-3 - See http://www.gnu.org/licenses/agpl-3.0.html
+# import odoo.tests
+from odoo import http
+from odoo.tests.common import new_test_user
+
+from odoo.addons.base.tests.common import HttpCaseWithUserPortal
+
+
+class TestHelpdeskPortalBase(HttpCaseWithUserPortal):
+    """Test controllers defined for portal mode.
+    This is mostly for basic coverage; we don't go as far as fully validating
+    HTML produced by our routes.
+    """
+
+    def setUp(self):
+        super().setUp()
+        ctx = {
+            "mail_create_nolog": True,
+            "mail_create_nosubscribe": True,
+            "mail_notrack": True,
+            "no_reset_password": True,
+        }
+        self.new_ticket_title = "portal-new-submitted-ticket-subject"
+        self.new_ticket_desc_lines = (  # multiline description to check line breaks
+            "portal-new-submitted-ticket-description-line-1",
+            "portal-new-submitted-ticket-description-line-2",
+        )
+        self.company = self.env.ref("base.main_company")
+        self.partner_portal.parent_id = self.company.partner_id
+        # Create a basic user with no helpdesk permissions.
+        self.basic_user = new_test_user(self.env, login="test-basic-user", context=ctx)
+        self.basic_user.parent_id = self.company.partner_id
+        # Create a ticket submitted by our portal user.
+        self.portal_ticket = self._create_ticket(
+            self.partner_portal, "portal-ticket-title"
+        )
+
+    def get_new_tickets(self, user):
+        return self.env["helpdesk.ticket"].with_user(user).search([])
+
+    def _create_ticket(self, partner, ticket_title, **values):
+        """Create a ticket submitted by the specified partner."""
+        data = {
+            "name": ticket_title,
+            "description": "portal-ticket-description",
+            "partner_id": partner.id,
+            "partner_email": partner.email,
+            "partner_name": partner.name,
+        }
+        data.update(**values)
+        return self.env["helpdesk.ticket"].create(data)
+
+    def _submit_ticket(self, **values):
+        data = {
+            "category": self.env.ref("helpdesk_mgmt.helpdesk_category_1_demo").id,
+            "csrf_token": http.Request.csrf_token(self),
+            "subject": self.new_ticket_title,
+            "description": "\n".join(self.new_ticket_desc_lines),
+        }
+        data.update(**values)
+        resp = self.url_open("/submitted/ticket", data=data)
+        self.assertEqual(resp.status_code, 200)
+
+
+class TestHelpdeskPortal(TestHelpdeskPortalBase):
+    def test_submit_ticket_01(self):
+        self.authenticate("test-basic-user", "test-basic-user")
+        self._submit_ticket()
+        tickets = self.get_new_tickets(self.basic_user)
+        self.assertNotIn(self.portal_ticket, tickets)
+        self.assertIn(self.new_ticket_title, tickets.mapped("name"))
+        self.assertIn(
+            "<p>" + "<br>".join(self.new_ticket_desc_lines) + "</p>",
+            tickets.mapped("description"),
+        )
+
+    def test_submit_ticket_02(self):
+        self.authenticate("portal", "portal")
+        self._submit_ticket()
+        tickets = self.get_new_tickets(self.user_portal)
+        self.assertIn(self.portal_ticket, tickets)
+        self.assertIn(self.new_ticket_title, tickets.mapped("name"))
+        self.assertIn(
+            "<p>" + "<br>".join(self.new_ticket_desc_lines) + "</p>",
+            tickets.mapped("description"),
+        )
+
+    def test_ticket_list(self):
+        """List tickets in portal mode, ensure it contains our test ticket."""
+        self.authenticate("portal", "portal")
+        resp = self.url_open("/my/tickets")
+        self.assertEqual(resp.status_code, 200)
+        self.assertIn("portal-ticket-title", resp.text)
+
+    def test_ticket_form(self):
+        """Open our test ticket in portal mode."""
+        self.authenticate("portal", "portal")
+        resp = self.url_open(f"/my/ticket/{self.portal_ticket.id}")
+        self.assertEqual(resp.status_code, 200)
+        self.assertIn("portal-ticket-title", resp.text)
+        self.assertIn("portal-ticket-description", resp.text)
+
+    def test_close_ticket(self):
+        """Close a ticket from the portal."""
+        self.assertFalse(self.portal_ticket.closed)
+        self.authenticate("portal", "portal")
+        resp = self.url_open(f"/my/ticket/{self.portal_ticket.id}")
+        self.assertEqual(self._count_close_buttons(resp), 2)  # 2 close stages in data/
+        stage = self.env.ref("helpdesk_mgmt.helpdesk_ticket_stage_done")
+        self._call_close_ticket(self.portal_ticket, stage)
+        self.assertTrue(self.portal_ticket.closed)
+        self.assertEqual(self.portal_ticket.stage_id, stage)
+        resp = self.url_open(f"/my/ticket/{self.portal_ticket.id}")
+        self.assertEqual(self._count_close_buttons(resp), 0)  # no close buttons now
+
+    def test_close_ticket_invalid_stage(self):
+        """Attempt to close a ticket from the portal with an invalid target stage."""
+        self.authenticate("portal", "portal")
+        stage = self.env.ref("helpdesk_mgmt.helpdesk_ticket_stage_awaiting")
+        self._call_close_ticket(self.portal_ticket, stage)
+        self.assertFalse(self.portal_ticket.closed)
+        self.assertNotEqual(self.portal_ticket.stage_id, stage)
+
+    def test_ticket_list_unauthenticated(self):
+        """Attempt to list tickets without auth, ensure we get sent back to login."""
+        resp = self.url_open("/my/tickets", allow_redirects=False)
+        self.assertEqual(resp.status_code, 303)
+        self.assertTrue(resp.is_redirect)
+        # http://127.0.0.1:8069/web/login?redirect=http%3A%2F%2F127.0.0.1%3A8069%2Fmy%2Ftickets
+        self.assertIn("/web/login", resp.headers["Location"])
+
+    def test_ticket_list_authorized(self):
+        """Attempt to list tickets without helpdesk permissions."""
+        self.authenticate("test-basic-user", "test-basic-user")
+        resp = self.url_open("/my/tickets", allow_redirects=False)
+        self.assertEqual(resp.status_code, 200)
+        self.assertFalse(resp.is_redirect)
+
+    def test_tickets_2_users(self):
+        """Check tickets between 2 portal users; ensure they can't access each
+        others' tickets.
+        """
+        self.partner_portal.parent_id = False
+        portal_user_1 = self.user_portal  # created by HttpCaseWithUserPortal
+        portal_user_2 = self.user_portal.copy(
+            default={"login": "portal2", "password": "portal2"}
+        )
+
+        ticket_1 = self._create_ticket(portal_user_1.partner_id, "ticket-user-1")
+        ticket_2 = self._create_ticket(portal_user_2.partner_id, "ticket-user-2")
+
+        # Portal ticket list: portal_user_1 only sees ticket_1
+        self.authenticate("portal", "portal")
+        resp = self.url_open("/my/tickets")
+        self.assertEqual(resp.status_code, 200)
+        self.assertIn("ticket-user-1", resp.text)
+        self.assertNotIn("ticket-user-2", resp.text)
+
+        # Portal ticket list: portal_user_2 only sees ticket_2
+        self.authenticate("portal2", "portal2")
+        resp = self.url_open("/my/tickets")
+        self.assertEqual(resp.status_code, 200)
+        self.assertNotIn("ticket-user-1", resp.text)
+        self.assertIn("ticket-user-2", resp.text)
+
+        # Portal ticket form: portal_user_1 can open ticket_1 but not ticket_2
+        self.authenticate("portal", "portal")
+        resp = self.url_open(f"/my/ticket/{ticket_1.id}")
+        self.assertEqual(resp.status_code, 200)
+        self.assertIn("ticket-user-1", resp.text)
+        resp = self.url_open(f"/my/ticket/{ticket_2.id}", allow_redirects=False)
+        self.assertEqual(resp.status_code, 303)
+        self.assertTrue(resp.is_redirect)
+        self.assertTrue(resp.headers["Location"].endswith("/my"))
+
+        # Portal ticket form: portal_user_2 can open ticket_2 but not ticket_1
+        self.authenticate("portal2", "portal2")
+        resp = self.url_open(f"/my/ticket/{ticket_1.id}", allow_redirects=False)
+        self.assertEqual(resp.status_code, 303)
+        self.assertTrue(resp.is_redirect)
+        self.assertTrue(resp.headers["Location"].endswith("/my"))
+        resp = self.url_open(f"/my/ticket/{ticket_2.id}")
+        self.assertEqual(resp.status_code, 200)
+        self.assertIn("ticket-user-2", resp.text)
+
+    def _count_close_buttons(self, resp) -> int:
+        """Count close buttons in a form by counting forms with that target."""
+        return resp.text.count('action="/ticket/close"')
+
+    def _call_close_ticket(self, ticket, stage):
+        """Call /ticket/close with the specified target stage, check redirect."""
+        resp = self.url_open(
+            "/ticket/close",
+            data={
+                "csrf_token": http.Request.csrf_token(self),
+                "stage_id": stage.id,
+                "ticket_id": ticket.id,
+            },
+            allow_redirects=False,
+        )
+        self.assertEqual(resp.status_code, 302)
+        self.assertTrue(resp.is_redirect)  # http://127.0.0.1:8069/my/ticket/<ticket-id>
+        self.assertTrue(resp.headers["Location"].endswith(f"/my/ticket/{ticket.id}"))
+        return resp
diff --git a/helpdesk_mgmt/tests/test_helpdesk_ticket.py b/helpdesk_mgmt/tests/test_helpdesk_ticket.py
new file mode 100644
index 0000000000..80ddc258be
--- /dev/null
+++ b/helpdesk_mgmt/tests/test_helpdesk_ticket.py
@@ -0,0 +1,183 @@
+import time
+
+from .common import TestHelpdeskTicketBase
+
+
+class TestHelpdeskTicket(TestHelpdeskTicketBase):
+    @classmethod
+    def setUpClass(cls):
+        super().setUpClass()
+        cls.ticket = cls.ticket_a_unassigned
+
+    def test_helpdesk_ticket_team_company(self):
+        ticket_a = self.env["helpdesk.ticket"].create(
+            {
+                "name": "Test ticket A",
+                "team_id": self.team_a.id,
+                "description": "description",
+            }
+        )
+        self.assertEqual(ticket_a.company_id, self.company)
+        self.team_b.company_id = False
+        ticket_b = self.env["helpdesk.ticket"].create(
+            {
+                "name": "Test ticket b",
+                "team_id": self.team_b.id,
+                "description": "description",
+            }
+        )
+        self.assertEqual(ticket_b.company_id, self.company)
+
+    def test_helpdesk_ticket_team_company_extra(self):
+        company = self.env["res.company"].create({"name": "Test company"})
+        team = self.env["helpdesk.ticket.team"].create(
+            {"name": "Test team", "company_id": False}
+        )
+        ticket = (
+            self.env["helpdesk.ticket"]
+            .with_company(company)
+            .create(
+                {
+                    "name": "Test ticket",
+                    "team_id": team.id,
+                    "description": "description",
+                }
+            )
+        )
+        self.assertEqual(ticket.company_id, company)
+        team.company_id = self.company
+        ticket = (
+            self.env["helpdesk.ticket"]
+            .with_company(company)
+            .create(
+                {
+                    "name": "Test ticket",
+                    "team_id": team.id,
+                    "description": "description",
+                }
+            )
+        )
+        self.assertEqual(ticket.company_id, self.company)
+
+    def test_helpdesk_ticket_datetimes(self):
+        old_stage_update = self.ticket.last_stage_update
+        self.assertTrue(
+            self.ticket.last_stage_update,
+            "Helpdesk Ticket: Helpdesk ticket should "
+            "have a last_stage_update at all times.",
+        )
+        self.assertFalse(
+            self.ticket.closed_date,
+            "Helpdesk Ticket: No closed date "
+            "should be set for a non closed "
+            "ticket.",
+        )
+        time.sleep(1)
+        self.ticket.write({"stage_id": self.stage_closed.id})
+        self.assertTrue(
+            self.ticket.closed_date,
+            "Helpdesk Ticket: A closed ticket " "should have a closed_date value.",
+        )
+        self.assertTrue(
+            old_stage_update < self.ticket.last_stage_update,
+            "Helpdesk Ticket: The last_stage_update "
+            "should be updated at every stage_id "
+            "change.",
+        )
+        self.ticket.write({"user_id": self.user.id})
+        self.assertTrue(
+            self.ticket.assigned_date,
+            "Helpdesk Ticket: An assigned ticket " "should contain a assigned_date.",
+        )
+
+    def test_helpdesk_ticket_number(self):
+        self.assertNotEqual(
+            self.ticket.number,
+            "/",
+            "Helpdesk Ticket: A ticket should have " "a number.",
+        )
+        ticket_number_1 = int(self.ticket._prepare_ticket_number(values={})[2:])
+        ticket_number_2 = int(self.ticket._prepare_ticket_number(values={})[2:])
+        self.assertEqual(ticket_number_1 + 1, ticket_number_2)
+
+    def test_helpdesk_ticket_copy(self):
+        old_ticket_number = self.ticket.number
+        copy_ticket_number = self.ticket.copy().number
+        self.assertTrue(
+            copy_ticket_number != "/" and old_ticket_number != copy_ticket_number,
+            "Helpdesk Ticket: A new ticket can not "
+            "have the same number than the origin ticket.",
+        )
+
+    def test_helpdesk_ticket_message_new(self):
+        Partner = self.env["res.partner"]
+        Ticket = self.env["helpdesk.ticket"]
+
+        newPartner = Partner.create(
+            {
+                "name": "Jill",
+                "email": "jill@example.com",
+            }
+        )
+        title = "Test Helpdesk ticket message new"
+        msg_id = "0000000000007c50e905cf5b1f2a@example.com"
+        msg_dict = {
+            "message_id": msg_id,
+            "subject": title,
+            "email_from": "Bob <bob@example.com>",
+            "to": "jill@example.com",
+            "cc": "sally@example.com",
+            "recipients": "jill@example.com+sally@example.com",
+            "partner_ids": [newPartner.id],
+            "body": "This the body",
+            "date": "2021-10-10",
+        }
+        try:
+            t = Ticket.message_new(msg_dict)
+        except Exception as error:
+            self.fail(f"{type(error)}: {error}")
+        self.assertEqual(t.name, title, "The ticket should have the correct title.")
+
+        title = "New title"
+        update_vals = {"name": title}
+        try:
+            t.message_update(msg_dict, update_vals)
+        except Exception as error:
+            self.fail(f"{type(error)}: {error}")
+        self.assertEqual(
+            t.name, title, "The ticket should have the correct (new) title."
+        )
+
+    def test_ticket_with_team_stage(self):
+        self.new_stage.team_ids = [(6, 0, [self.team_a.id, self.team_b.id])]
+        in_progress_stage = self.env.ref(
+            "helpdesk_mgmt.helpdesk_ticket_stage_in_progress"
+        )
+        in_progress_stage.team_ids = [(6, 0, [self.team_b.id])]
+        new_ticket = self.env["helpdesk.ticket"].create(
+            {
+                "name": "New Ticket",
+                "description": "Description",
+                "team_id": self.team_a.id,
+                "user_id": self.user.id,
+                "priority": "1",
+            }
+        )
+        self.assertEqual(new_ticket.stage_id, self.new_stage)
+        self.new_stage.team_ids = [(6, 0, [self.team_a.id])]
+        new_ticket.team_id = self.team_b
+        self.assertEqual(new_ticket.stage_id, in_progress_stage)
+        self.new_stage.team_ids = False
+        new_ticket.team_id = False
+        self.assertEqual(new_ticket.stage_id, self.new_stage)
+
+    def test_ticket_without_team(self):
+        new_ticket = self.env["helpdesk.ticket"].create(
+            {
+                "name": "New Ticket",
+                "description": "Description",
+                "user_id": self.user.id,
+                "priority": "1",
+            }
+        )
+        self.assertEqual(self.new_stage, new_ticket.stage_id)
diff --git a/helpdesk_mgmt/tests/test_helpdesk_ticket_team.py b/helpdesk_mgmt/tests/test_helpdesk_ticket_team.py
new file mode 100644
index 0000000000..d05b858ddf
--- /dev/null
+++ b/helpdesk_mgmt/tests/test_helpdesk_ticket_team.py
@@ -0,0 +1,75 @@
+# Copyright 2023 Tecnativa - Víctor Martínez
+# License AGPL-3 - See http://www.gnu.org/licenses/agpl-3.0.html
+from odoo.tests.common import users
+
+from .common import TestHelpdeskTicketBase
+
+
+class TestHelpdeskTicketTeam(TestHelpdeskTicketBase):
+    @users("helpdesk_mgmt-user_own")
+    def test_helpdesk_ticket_user_own(self):
+        tickets = self.env["helpdesk.ticket"].search([])
+        self.assertIn(self.ticket_a_unassigned, tickets)
+        self.assertIn(self.ticket_a_user_own, tickets)
+        self.assertNotIn(self.ticket_a_user_team, tickets)
+        self.assertNotIn(self.ticket_b_unassigned, tickets)
+        self.assertIn(self.ticket_b_user_own, tickets)
+        self.assertNotIn(self.ticket_b_user_team, tickets)
+
+    @users("helpdesk_mgmt-user_team")
+    def test_helpdesk_ticket_user_team(self):
+        tickets = self.env["helpdesk.ticket"].search([])
+        self.assertNotIn(self.ticket_a_unassigned, tickets)
+        self.assertNotIn(self.ticket_a_user_own, tickets)
+        self.assertIn(self.ticket_a_user_team, tickets)
+        self.assertIn(self.ticket_b_unassigned, tickets)
+        self.assertIn(self.ticket_b_user_own, tickets)
+        self.assertIn(self.ticket_b_user_team, tickets)
+
+    @users("helpdesk_mgmt-user")
+    def test_helpdesk_ticket_user(self):
+        tickets = self.env["helpdesk.ticket"].search([])
+        self.assertIn(self.ticket_a_unassigned, tickets)
+        self.assertIn(self.ticket_a_user_own, tickets)
+        self.assertIn(self.ticket_a_user_team, tickets)
+        self.assertIn(self.ticket_b_unassigned, tickets)
+        self.assertIn(self.ticket_b_user_own, tickets)
+        self.assertIn(self.ticket_b_user_team, tickets)
+
+    def test_helpdesk_ticket_todo(self):
+        self.assertEqual(
+            self.team_a.todo_ticket_count,
+            3,
+            "Helpdesk Ticket: Helpdesk ticket team should have three tickets to do.",
+        )
+        self.assertEqual(
+            self.team_a.todo_ticket_count_unassigned,
+            1,
+            "Helpdesk Ticket: Helpdesk ticket team should "
+            "have one tickets unassigned.",
+        )
+        self.assertEqual(
+            self.team_a.todo_ticket_count_high_priority,
+            1,
+            "Helpdesk Ticket: Helpdesk ticket team should "
+            "have one ticket with high priority.",
+        )
+        self.assertEqual(
+            self.team_a.todo_ticket_count_unattended,
+            3,
+            "Helpdesk Ticket: Helpdesk ticket team should "
+            "have three tickets unattended.",
+        )
+
+        self.ticket_a_unassigned.write({"stage_id": self.stage_closed.id})
+        self.assertEqual(
+            self.team_a.todo_ticket_count_unattended,
+            2,
+            "Helpdesk Ticket: Helpdesk ticket team should "
+            "have two tickets unattended.",
+        )
+        self.assertEqual(
+            self.team_a.todo_ticket_count,
+            2,
+            "Helpdesk Ticket: Helpdesk ticket team should have two ticket to do.",
+        )
diff --git a/helpdesk_mgmt/tests/test_res_partner.py b/helpdesk_mgmt/tests/test_res_partner.py
new file mode 100644
index 0000000000..8a349c9402
--- /dev/null
+++ b/helpdesk_mgmt/tests/test_res_partner.py
@@ -0,0 +1,42 @@
+from odoo.tests.common import TransactionCase
+
+
+class TestPartner(TransactionCase):
+    def setUp(self):
+        super().setUp()
+        self.partner_obj = self.env["res.partner"]
+        self.ticket_obj = self.env["helpdesk.ticket"]
+        self.stage_id_closed = self.env.ref("helpdesk_mgmt.helpdesk_ticket_stage_done")
+        self.parent_id = self.partner_obj.create({"name": "Parent 1"})
+        self.child_id_1 = self.partner_obj.create({"name": "Child 1"})
+        self.child_id_2 = self.partner_obj.create({"name": "Child 2"})
+        self.child_id_3 = self.partner_obj.create({"name": "Child 3"})
+        self.tickets = []
+        self.parent_id.child_ids = [
+            (4, self.child_id_1.id),
+            (4, self.child_id_2.id),
+            (4, self.child_id_3.id),
+        ]
+        for i in [69, 155, 314, 420]:
+            self.tickets.append(
+                self.ticket_obj.create(
+                    {
+                        "name": f"Nice ticket {i}",
+                        "description": f"Nice ticket {i} description",
+                    }
+                )
+            )
+        self.parent_id.helpdesk_ticket_ids = [(4, self.tickets[0].id)]
+        self.child_id_1.helpdesk_ticket_ids = [(4, self.tickets[1].id)]
+        self.child_id_2.helpdesk_ticket_ids = [(4, self.tickets[2].id)]
+        self.child_id_3.helpdesk_ticket_ids = [(4, self.tickets[3].id)]
+        self.child_id_3.helpdesk_ticket_ids[-1].stage_id = self.stage_id_closed
+
+    def test_ticket_count(self):
+        self.assertEqual(self.parent_id.helpdesk_ticket_count, 4)
+
+    def test_ticket_active_count(self):
+        self.assertEqual(self.parent_id.helpdesk_ticket_active_count, 3)
+
+    def test_ticket_string(self):
+        self.assertEqual(self.parent_id.helpdesk_ticket_count_string, "3 / 4")
diff --git a/helpdesk_mgmt/views/helpdesk_dashboard_views.xml b/helpdesk_mgmt/views/helpdesk_dashboard_views.xml
new file mode 100644
index 0000000000..a240fdbb37
--- /dev/null
+++ b/helpdesk_mgmt/views/helpdesk_dashboard_views.xml
@@ -0,0 +1,123 @@
+<?xml version="1.0" encoding="utf-8" ?>
+<odoo>
+    <record id="helpdesk_ticket_team_view_kanban" model="ir.ui.view">
+        <field name="name">helpdesk.ticket.team.kanban</field>
+        <field name="model">helpdesk.ticket.team</field>
+        <field name="arch" type="xml">
+            <kanban class="oe_background_grey o_kanban_dashboard" create="0">
+                <field name="name" />
+                <field name="color" />
+                <field name="todo_ticket_count" />
+                <field name="todo_ticket_count_unassigned" />
+                <field name="todo_ticket_count_unattended" />
+                <field name="todo_ticket_count_high_priority" />
+                <templates>
+                    <t t-name="kanban-menu">
+                        <div class="o_kanban_card_manage_section">
+                            <div role="menuitem" class="o_kanban_manage_reports">
+                                <div class="o_kanban_card_manage_title ps-4 pb-1">
+                                    <span class="fw-bolder">View</span>
+                                </div>
+                                <a
+                                    role="menuitem"
+                                    class="dropdown-item"
+                                    name="%(helpdesk_ticket_action_kanban_from_dashboard)d"
+                                    type="action"
+                                > All
+                                </a>
+                                <div role="separator" class="dropdown-divider" />
+                                <ul
+                                    t-if="widget.editable"
+                                    class="oe_kanban_colorpicker"
+                                    data-field="color"
+                                />
+                            </div>
+                        </div>
+                    </t>
+                    <t t-name="kanban-box">
+                        <div t-attf-class="#{kanban_color(record.color.raw_value)}">
+                            <div t-attf-class="o_kanban_card_header">
+                                <div class="o_kanban_card_header_title">
+                                    <div class="o_primary">
+                                        <a
+                                            name="%(helpdesk_ticket_action_kanban_from_dashboard)d"
+                                            type="action"
+                                        >
+                                            <field name="name" />
+                                        </a>
+                                    </div>
+                                </div>
+                                <div class="container o_kanban_card_content">
+                                    <div class="row">
+                                        <div
+                                            class="col-6 o_kanban_primary_left"
+                                            style="padding-top:20px;"
+                                        >
+                                            <button
+                                                class="btn btn-primary"
+                                                name="%(helpdesk_ticket_action_kanban_from_dashboard)d"
+                                                type="action"
+                                                context="{'search_default_open': 1}"
+                                            >
+                                                <t
+                                                    t-esc="record.todo_ticket_count.value"
+                                                />
+                                                To Do
+                                            </button>
+                                        </div>
+                                        <div class="col-6 o_kanban_primary_right">
+                                            <div class="row">
+                                                <div class="col-9">
+                                                    <a
+                                                        name="%(helpdesk_ticket_action_kanban_from_dashboard)d"
+                                                        type="action"
+                                                        context="{'search_default_unassigned': 1}"
+                                                    >
+                                                        Unassigned
+                                                    </a>
+                                                </div>
+                                                <div class="col-3">
+                                                    <t
+                                                        t-esc="record.todo_ticket_count_unassigned.value"
+                                                    />
+                                                </div>
+                                                <div class="col-9">
+                                                    <a
+                                                        name="%(helpdesk_ticket_action_kanban_from_dashboard)d"
+                                                        type="action"
+                                                        context="{'search_default_unattended': 1}"
+                                                    >
+                                                        Unattended
+                                                    </a>
+                                                </div>
+                                                <div class="col-3">
+                                                    <t
+                                                        t-esc="record.todo_ticket_count_unattended.value"
+                                                    />
+                                                </div>
+                                                <div class="col-9">
+                                                    <a
+                                                        name="%(helpdesk_ticket_action_kanban_from_dashboard)d"
+                                                        type="action"
+                                                        context="{'search_default_high_priority': 1}"
+                                                    >
+                                                        High Priority
+                                                    </a>
+                                                </div>
+                                                <div class="col-3">
+                                                    <t
+                                                        t-esc="record.todo_ticket_count_high_priority.value"
+                                                    />
+                                                </div>
+                                            </div>
+                                        </div>
+                                    </div>
+                                </div>
+                            </div>
+                        </div>
+                    </t>
+                </templates>
+            </kanban>
+        </field>
+    </record>
+</odoo>
diff --git a/helpdesk_mgmt/views/helpdesk_ticket_category_views.xml b/helpdesk_mgmt/views/helpdesk_ticket_category_views.xml
new file mode 100644
index 0000000000..faf5936e0a
--- /dev/null
+++ b/helpdesk_mgmt/views/helpdesk_ticket_category_views.xml
@@ -0,0 +1,71 @@
+<?xml version="1.0" encoding="utf-8" ?>
+<odoo>
+    <record id="helpdesk_ticket_category_view_search" model="ir.ui.view">
+        <field name="name">helpdesk.ticket.category.search</field>
+        <field name="model">helpdesk.ticket.category</field>
+        <field name="arch" type="xml">
+            <search string="Helpdesk Category Search">
+                <filter
+                    string="Archived"
+                    name="inactive"
+                    domain="[('active','=',False)]"
+                />
+                <separator />
+                <field name="name" filter_domain="[('name', 'ilike', self)]" />
+                <field name="company_id" groups="base.group_multi_company" />
+                <group>
+                    <filter
+                        string="Company"
+                        name="company"
+                        context="{'group_by': 'company_id'}"
+                        groups="base.group_multi_company"
+                    />
+                </group>
+            </search>
+        </field>
+    </record>
+    <record id="helpdesk_ticket_category_view_form" model="ir.ui.view">
+        <field name="name">view.helpdesk_category.form</field>
+        <field name="model">helpdesk.ticket.category</field>
+        <field name="arch" type="xml">
+            <form string="Stages">
+                <header>
+                </header>
+                <sheet>
+                    <widget
+                        name="web_ribbon"
+                        title="Archived"
+                        bg_color="bg-danger"
+                        invisible="active"
+                    />
+
+                    <div class="oe_title">
+                        <label for="name" class="oe_edit_only" />
+                        <h1>
+                            <field name="name" required="1" />
+                        </h1>
+                    </div>
+                    <group name="main">
+                        <field name="company_id" groups="base.group_multi_company" />
+                        <field name="active" invisible="1" />
+                    </group>
+                </sheet>
+            </form>
+        </field>
+    </record>
+    <record id="helpdesk_ticket_category_view_tree" model="ir.ui.view">
+        <field name="name">view.helpdesk_category.tree</field>
+        <field name="model">helpdesk.ticket.category</field>
+        <field name="arch" type="xml">
+            <tree editable="bottom">
+                <field name="sequence" widget="handle" />
+                <field name="name" />
+                <field
+                    name="company_id"
+                    optional="hide"
+                    groups="base.group_multi_company"
+                />
+            </tree>
+        </field>
+    </record>
+</odoo>
diff --git a/helpdesk_mgmt/views/helpdesk_ticket_channel_views.xml b/helpdesk_mgmt/views/helpdesk_ticket_channel_views.xml
new file mode 100644
index 0000000000..e4ad9fbdd7
--- /dev/null
+++ b/helpdesk_mgmt/views/helpdesk_ticket_channel_views.xml
@@ -0,0 +1,70 @@
+<?xml version="1.0" encoding="utf-8" ?>
+<odoo>
+    <record id="helpdesk_ticket_channel_view_search" model="ir.ui.view">
+        <field name="name">helpdesk.ticket.channel.search</field>
+        <field name="model">helpdesk.ticket.channel</field>
+        <field name="arch" type="xml">
+            <search string="Helpdesk Category Search">
+                <filter
+                    string="Archived"
+                    name="inactive"
+                    domain="[('active','=',False)]"
+                />
+                <separator />
+                <field name="name" filter_domain="[('name', 'ilike', self)]" />
+                <field name="company_id" groups="base.group_multi_company" />
+                <group>
+                    <filter
+                        string="Company"
+                        name="company"
+                        context="{'group_by': 'company_id'}"
+                        groups="base.group_multi_company"
+                    />
+                </group>
+            </search>
+        </field>
+    </record>
+    <record id="helpdesk_ticket_channel_view_form" model="ir.ui.view">
+        <field name="name">view.helpdesk_channel.form</field>
+        <field name="model">helpdesk.ticket.channel</field>
+        <field name="arch" type="xml">
+            <form string="Stages">
+                <header>
+                </header>
+                <sheet>
+                    <widget
+                        name="web_ribbon"
+                        title="Archived"
+                        bg_color="bg-danger"
+                        invisible="active"
+                    />
+                    <div class="oe_title">
+                        <label for="name" class="oe_edit_only" />
+                        <h1>
+                            <field name="name" required="1" />
+                        </h1>
+                    </div>
+                    <group name="main">
+                        <field name="active" invisible="1" />
+                        <field name="company_id" groups="base.group_multi_company" />
+                    </group>
+                </sheet>
+            </form>
+        </field>
+    </record>
+    <record id="helpdesk_ticket_channel_view_tree" model="ir.ui.view">
+        <field name="name">view.helpdesk_channel.tree</field>
+        <field name="model">helpdesk.ticket.channel</field>
+        <field name="arch" type="xml">
+            <tree editable="bottom">
+                <field name="sequence" widget="handle" />
+                <field name="name" />
+                <field
+                    name="company_id"
+                    optional="hide"
+                    groups="base.group_multi_company"
+                />
+            </tree>
+        </field>
+    </record>
+</odoo>
diff --git a/helpdesk_mgmt/views/helpdesk_ticket_menu.xml b/helpdesk_mgmt/views/helpdesk_ticket_menu.xml
new file mode 100644
index 0000000000..1040764c13
--- /dev/null
+++ b/helpdesk_mgmt/views/helpdesk_ticket_menu.xml
@@ -0,0 +1,137 @@
+<?xml version='1.0' encoding='utf-8' ?>
+<odoo>
+    <!-- Actions -->
+    <record id="helpdesk_ticket_team_action_dashboard" model="ir.actions.act_window">
+        <field name="name">Dashboard</field>
+        <field name="type">ir.actions.act_window</field>
+        <field name="res_model">helpdesk.ticket.team</field>
+        <field name="view_mode">kanban,tree,form,pivot</field>
+    </record>
+    <record id="helpdesk_ticket_action" model="ir.actions.act_window">
+        <field name="name">Tickets</field>
+        <field name="type">ir.actions.act_window</field>
+        <field name="res_model">helpdesk.ticket</field>
+        <field name="view_mode">tree,kanban,form,pivot</field>
+    </record>
+    <record id="helpdesk_ticket_action_reporting" model="ir.actions.act_window">
+        <field name="name">Reporting</field>
+        <field name="type">ir.actions.act_window</field>
+        <field name="res_model">helpdesk.ticket</field>
+        <field name="view_mode">pivot,graph</field>
+    </record>
+    <record id="helpdesk_ticket_channel_action" model="ir.actions.act_window">
+        <field name="name">Channels</field>
+        <field name="type">ir.actions.act_window</field>
+        <field name="res_model">helpdesk.ticket.channel</field>
+        <field name="view_mode">tree,form</field>
+    </record>
+    <record id="helpdesk_ticket_category_action" model="ir.actions.act_window">
+        <field name="name">Categories</field>
+        <field name="type">ir.actions.act_window</field>
+        <field name="res_model">helpdesk.ticket.category</field>
+        <field name="view_mode">tree,form</field>
+    </record>
+    <record id="helpdesk_ticket_team_action" model="ir.actions.act_window">
+        <field name="name">Teams</field>
+        <field name="type">ir.actions.act_window</field>
+        <field name="res_model">helpdesk.ticket.team</field>
+        <field name="view_mode">tree,form</field>
+    </record>
+    <record id="helpdesk_ticket_stage_action" model="ir.actions.act_window">
+        <field name="name">Stages</field>
+        <field name="type">ir.actions.act_window</field>
+        <field name="res_model">helpdesk.ticket.stage</field>
+        <field name="view_mode">tree,form</field>
+    </record>
+    <record id="helpdesk_ticket_tag_action" model="ir.actions.act_window">
+        <field name="name">Ticket Tags</field>
+        <field name="type">ir.actions.act_window</field>
+        <field name="res_model">helpdesk.ticket.tag</field>
+        <field name="view_mode">tree,form</field>
+    </record>
+    <!-- Menus -->
+    <menuitem
+        id="helpdesk_ticket_main_menu"
+        name="Helpdesk"
+        sequence="16"
+        web_icon="helpdesk_mgmt,static/description/icon.png"
+        groups="group_helpdesk_user_own"
+    />
+    <menuitem
+        id="helpdesk_ticket_dashboard_menu"
+        name="Dashboard"
+        parent="helpdesk_ticket_main_menu"
+        action="helpdesk_ticket_team_action_dashboard"
+        sequence="1"
+    />
+    <menuitem
+        id="helpdesk_ticket_menu"
+        name="Tickets"
+        parent="helpdesk_ticket_main_menu"
+        action="helpdesk_ticket_action"
+        sequence="10"
+    />
+    <menuitem
+        id="helpdesk_ticket_reporting_menu"
+        name="Reporting"
+        parent="helpdesk_ticket_main_menu"
+        sequence="25"
+        groups="group_helpdesk_manager"
+    />
+    <menuitem
+        id="helpdesk_ticket_reporting_analysis"
+        name="Tickets"
+        parent="helpdesk_ticket_reporting_menu"
+        action="helpdesk_ticket_action_reporting"
+        sequence="5"
+    />
+    <menuitem
+        id="helpdesk_ticket_config_main_menu"
+        name="Configuration"
+        parent="helpdesk_ticket_main_menu"
+        sequence="35"
+        groups="group_helpdesk_manager"
+    />
+    <menuitem
+        id="helpdesk_config_settings_menu"
+        name="Settings"
+        parent="helpdesk_ticket_config_main_menu"
+        action="res_config_settings_action_helpdesk_mgmt"
+        sequence="1"
+    />
+    <menuitem
+        id="helpdesk_ticket_channel_menu"
+        name="Channels"
+        parent="helpdesk_ticket_config_main_menu"
+        action="helpdesk_ticket_channel_action"
+        sequence="5"
+    />
+    <menuitem
+        id="helpdesk_ticket_category_menu"
+        name="Categories"
+        parent="helpdesk_ticket_config_main_menu"
+        action="helpdesk_ticket_category_action"
+        sequence="15"
+    />
+    <menuitem
+        id="helpdesk_ticket_stage_menu"
+        name="Stages"
+        parent="helpdesk_ticket_config_main_menu"
+        action="helpdesk_ticket_stage_action"
+        sequence="25"
+    />
+    <menuitem
+        id="helpdesk_ticket_team_menu"
+        name="Teams"
+        parent="helpdesk_ticket_config_main_menu"
+        action="helpdesk_ticket_team_action"
+        sequence="35"
+    />
+    <menuitem
+        id="helpdesk_ticket_tag_menu"
+        name="Ticket Tags"
+        parent="helpdesk_ticket_config_main_menu"
+        action="helpdesk_ticket_tag_action"
+        sequence="45"
+    />
+</odoo>
diff --git a/helpdesk_mgmt/views/helpdesk_ticket_stage_views.xml b/helpdesk_mgmt/views/helpdesk_ticket_stage_views.xml
new file mode 100644
index 0000000000..188a2ef56f
--- /dev/null
+++ b/helpdesk_mgmt/views/helpdesk_ticket_stage_views.xml
@@ -0,0 +1,90 @@
+<?xml version="1.0" encoding="utf-8" ?>
+<odoo>
+    <record id="helpdesk_ticket_stage_view_search" model="ir.ui.view">
+        <field name="name">helpdesk.ticket.stage.search</field>
+        <field name="model">helpdesk.ticket.stage</field>
+        <field name="arch" type="xml">
+            <search string="Ticket Stage Search">
+                <filter
+                    string="Archived"
+                    name="inactive"
+                    domain="[('active','=',False)]"
+                />
+                <separator />
+                <field name="name" filter_domain="[('name', 'ilike', self)]" />
+                <field name="company_id" groups="base.group_multi_company" />
+                <field name="team_ids" />
+                <group>
+                    <filter
+                        string="Company"
+                        name="company"
+                        context="{'group_by': 'company_id'}"
+                        groups="base.group_multi_company"
+                    />
+                </group>
+            </search>
+        </field>
+    </record>
+    <record id="helpdesk_ticket_stage_view_form" model="ir.ui.view">
+        <field name="name">helpdesk.ticket.stage.form</field>
+        <field name="model">helpdesk.ticket.stage</field>
+        <field name="arch" type="xml">
+            <form string="Stages">
+                <header>
+                </header>
+                <sheet>
+                    <widget
+                        name="web_ribbon"
+                        title="Archived"
+                        bg_color="bg-danger"
+                        invisible="active"
+                    />
+                    <div class="oe_button_box" name="button_box">
+                    </div>
+                    <div class="oe_title">
+                        <label for="name" class="oe_edit_only" />
+                        <h1>
+                            <field name="name" required="1" />
+                        </h1>
+                    </div>
+                    <group name="main">
+                        <group name="main_left">
+                            <field name="sequence" />
+                            <field name="mail_template_id" />
+                            <field name="team_ids" widget="many2many_tags" />
+                            <field
+                                name="company_id"
+                                groups="base.group_multi_company"
+                            />
+                            <field name="company_id" invisible="1" />
+                        </group>
+                        <group name="main_right">
+                            <field name="active" invisible="1" />
+                            <field name="closed" />
+                            <field name="close_from_portal" invisible="not closed" />
+                            <field name="unattended" />
+                        </group>
+                    </group>
+                    <field name="description" widget="html" />
+                </sheet>
+            </form>
+        </field>
+    </record>
+    <record id="helpdesk_ticket_stage_view_tree" model="ir.ui.view">
+        <field name="name">helpdesk.ticket.stage.tree</field>
+        <field name="model">helpdesk.ticket.stage</field>
+        <field name="arch" type="xml">
+            <tree>
+                <field name="sequence" widget="handle" />
+                <field name="name" />
+                <field name="mail_template_id" />
+                <field name="team_ids" widget="many2many_tags" />
+                <field
+                    name="company_id"
+                    optional="hide"
+                    groups="base.group_multi_company"
+                />
+            </tree>
+        </field>
+    </record>
+</odoo>
diff --git a/helpdesk_mgmt/views/helpdesk_ticket_tag_views.xml b/helpdesk_mgmt/views/helpdesk_ticket_tag_views.xml
new file mode 100644
index 0000000000..3823b7086c
--- /dev/null
+++ b/helpdesk_mgmt/views/helpdesk_ticket_tag_views.xml
@@ -0,0 +1,59 @@
+<?xml version="1.0" encoding="utf-8" ?>
+<odoo>
+    <record id="helpdesk_ticket_tag_view_search" model="ir.ui.view">
+        <field name="name">helpdesk.ticket.tag.search</field>
+        <field name="model">helpdesk.ticket.tag</field>
+        <field name="arch" type="xml">
+            <search string="Ticket Tag Search">
+                <filter
+                    string="Archived"
+                    name="inactive"
+                    domain="[('active','=',False)]"
+                />
+                <separator />
+                <field name="name" filter_domain="[('name', 'ilike', self)]" />
+            </search>
+        </field>
+    </record>
+    <record id="helpdesk_ticket_tag_view_form" model="ir.ui.view">
+        <field name="name">helpdesk.ticket.tag.form</field>
+        <field name="model">helpdesk.ticket.tag</field>
+        <field name="arch" type="xml">
+            <form string="Tags">
+                <header>
+                </header>
+                <sheet>
+                    <field name="active" invisible="1" />
+                    <div class="oe_button_box" name="button_box">
+                    </div>
+                    <widget
+                        name="web_ribbon"
+                        title="Archived"
+                        bg_color="bg-danger"
+                        invisible="active"
+                    />
+                    <div class="oe_title">
+                        <label for="name" class="oe_edit_only" />
+                        <h1>
+                            <field name="name" required="1" />
+                        </h1>
+                    </div>
+                    <group name="main">
+                        <field name="color" widget="color_picker" />
+                    </group>
+                </sheet>
+            </form>
+        </field>
+    </record>
+    <record id="helpdesk_ticket_tag_view_tree" model="ir.ui.view">
+        <field name="name">helpdesk.ticket.tag.tree</field>
+        <field name="model">helpdesk.ticket.tag</field>
+        <field name="arch" type="xml">
+            <tree decoration-muted="not active" editable="bottom">
+                <field name="name" />
+                <field name="color" widget="color_picker" />
+                <field name="active" column_invisible="1" />
+            </tree>
+        </field>
+    </record>
+</odoo>
diff --git a/helpdesk_mgmt/views/helpdesk_ticket_team_views.xml b/helpdesk_mgmt/views/helpdesk_ticket_team_views.xml
new file mode 100644
index 0000000000..9d9daed9c4
--- /dev/null
+++ b/helpdesk_mgmt/views/helpdesk_ticket_team_views.xml
@@ -0,0 +1,184 @@
+<?xml version="1.0" encoding="utf-8" ?>
+<odoo>
+    <record id="helpdesk_ticket_team_view_search" model="ir.ui.view">
+        <field name="name">helpdesk.ticket.team.search</field>
+        <field name="model">helpdesk.ticket.team</field>
+        <field name="arch" type="xml">
+            <search string="Helpdesk Team Search">
+                <filter
+                    string="Archived"
+                    name="inactive"
+                    domain="[('active','=',False)]"
+                />
+                <separator />
+                <field name="name" filter_domain="[('name', 'ilike', self)]" />
+                <field
+                    name="user_ids"
+                    string="User"
+                    filter_domain="[('user_ids', 'ilike', self)]"
+                />
+                <field name="company_id" groups="base.group_multi_company" />
+                <group>
+                    <filter
+                        string="Company"
+                        name="company"
+                        context="{'group_by': 'company_id'}"
+                        groups="base.group_multi_company"
+                    />
+                </group>
+            </search>
+        </field>
+    </record>
+    <record id="helpdesk_ticket_team_view_form" model="ir.ui.view">
+        <field name="name">view.helpdesk_team.form</field>
+        <field name="model">helpdesk.ticket.team</field>
+        <field name="arch" type="xml">
+            <form string="Helpdesk Team">
+                <sheet>
+                    <div class="oe_button_box" name="button_box" />
+                    <widget
+                        name="web_ribbon"
+                        title="Archived"
+                        bg_color="bg-danger"
+                        invisible="active"
+                    />
+                    <div class="oe_title">
+                        <label for="name" class="oe_edit_only" string="Helpdesk Team" />
+                        <h1>
+                            <field name="name" placeholder="Helpdesk Team name..." />
+                        </h1>
+                        <div name="options_active" />
+                    </div>
+                    <group>
+                        <group name="left">
+                            <field name="active" invisible="1" />
+                            <field name="user_id" domain="[('share', '=', False)]" />
+                            <label for="alias_name" string="Email Alias" />
+                            <div class="oe_inline" name="alias_def">
+                                <field
+                                    name="alias_id"
+                                    class="oe_read_only oe_inline"
+                                    string="Email Alias"
+                                    required="0"
+                                />
+                                <div
+                                    class="oe_edit_only oe_inline"
+                                    name="edit_alias"
+                                    style="display: inline;"
+                                >
+                                    <field name="alias_name" class="oe_inline" />
+@                                    <field
+                                        name="alias_domain"
+                                        class="oe_inline"
+                                        readonly="1"
+                                    />
+                                    <button
+                                        icon="fa-arrow-right"
+                                        type="action"
+                                        name="%(base_setup.action_general_configuration)d"
+                                        string="Configure domain name"
+                                        class="btn-link"
+                                        invisible="alias_domain"
+                                    />
+                                </div>
+                            </div>
+                            <field
+                                name="alias_contact"
+                                class="oe_inline"
+                                string="Accept Emails From"
+                            />
+                            <field
+                                name="company_id"
+                                options="{'no_create': True}"
+                                groups="base.group_multi_company"
+                            />
+                            <field name="show_in_portal" />
+                        </group>
+                        <group name="right">
+                        </group>
+                    </group>
+                    <notebook>
+                        <page name="members" string="Team Members">
+                            <field
+                                name="user_ids"
+                                widget="many2many"
+                                options="{'not_delete': True}"
+                            >
+                                <kanban
+                                    quick_create="false"
+                                    create="true"
+                                    delete="true"
+                                >
+                                    <field name="id" />
+                                    <field name="name" />
+                                    <templates>
+                                        <t t-name="kanban-box">
+                                            <div
+                                                class="oe_kanban_global_click"
+                                                style="max-width: 200px"
+                                            >
+                                                <div class="o_kanban_record_top">
+                                                    <img
+                                                        t-att-src="kanban_image('res.users', 'image_128', record.id.raw_value)"
+                                                        class="oe_avatar oe_kanban_avatar_smallbox o_image_40_cover mb0"
+                                                        alt="Avatar"
+                                                    />
+                                                    <div
+                                                        class="o_kanban_record_headings ml8"
+                                                    >
+                                                        <strong
+                                                            class="o_kanban_record_title"
+                                                        >
+                                                            <field name="name" />
+                                                        </strong>
+                                                    </div>
+                                                </div>
+                                            </div>
+                                        </t>
+                                    </templates>
+                                </kanban>
+                            </field>
+                        </page>
+                    </notebook>
+                </sheet>
+                <div class="oe_chatter">
+                    <field
+                        name="message_follower_ids"
+                        widget="mail_followers"
+                        help="Follow this salesteam to automatically track the events associated to users of this team."
+                    />
+                    <field name="message_ids" widget="mail_thread" />
+                </div>
+            </form>
+        </field>
+    </record>
+    <record id="helpdesk_ticket_team_view_tree" model="ir.ui.view">
+        <field name="name">view.helpdesk_team.tree</field>
+        <field name="model">helpdesk.ticket.team</field>
+        <field name="arch" type="xml">
+            <tree>
+                <field name="sequence" widget="handle" />
+                <field name="name" />
+                <field name="category_ids" widget="many2many_tags" />
+                <field name="todo_ticket_count" string="Active tickets" />
+                <field
+                    name="todo_ticket_count_unassigned"
+                    string="Unassigned tickets"
+                />
+                <field
+                    name="todo_ticket_count_unattended"
+                    string="Unattended tickets"
+                />
+                <field
+                    name="todo_ticket_count_high_priority"
+                    string="Priority tickets"
+                />
+                <field
+                    name="company_id"
+                    optional="hide"
+                    groups="base.group_multi_company"
+                />
+            </tree>
+        </field>
+    </record>
+</odoo>
diff --git a/helpdesk_mgmt/views/helpdesk_ticket_templates.xml b/helpdesk_mgmt/views/helpdesk_ticket_templates.xml
new file mode 100644
index 0000000000..f102037fd0
--- /dev/null
+++ b/helpdesk_mgmt/views/helpdesk_ticket_templates.xml
@@ -0,0 +1,506 @@
+<?xml version="1.0" encoding="utf-8" ?>
+<odoo>
+    <template
+        id="portal_layout"
+        name="Portal layout: ticket menu entry"
+        inherit_id="portal.portal_breadcrumbs"
+        priority="40"
+    >
+        <xpath expr="//ol[hasclass('o_portal_submenu')]" position="inside">
+            <li
+                t-if="page_name == 'ticket' or ticket"
+                t-attf-class="breadcrumb-item #{'active ' if not ticket else ''}"
+            >
+                <a
+                    t-if="ticket"
+                    t-attf-href="/my/tickets?{{ keep_query() }}"
+                >Tickets</a>
+                <t t-else="">Tickets</t>
+            </li>
+            <li t-if="ticket" class="breadcrumb-item active text-truncate">
+                <span t-field="ticket.name" />
+            </li>
+        </xpath>
+    </template>
+    <template
+        id="portal_my_home"
+        name="Portal My Home : ticket entries"
+        inherit_id="portal.portal_my_home"
+        priority="40"
+        customize_show="True"
+    >
+        <xpath expr="//div[hasclass('o_portal_docs')]" position="inside">
+            <t t-call="portal.portal_docs_entry">
+                <t t-set="title">Tickets</t>
+                <t t-set="url" t-value="'/my/tickets'" />
+                <t t-set="placeholder_count" t-value="'ticket_count'" />
+            </t>
+            <form method="POST" t-attf-action="/new/ticket">
+                <input
+                    type="hidden"
+                    name="csrf_token"
+                    t-att-value="request.csrf_token()"
+                />
+                <button
+                    name="create_new_ticket"
+                    type="action"
+                    class="btn btn-primary"
+                    style="float: right; margin-right: 0px; margin-bottom: 5px;"
+                >New Ticket</button>
+            </form>
+        </xpath>
+    </template>
+    <template id="portal_my_tickets" name="My Tickets">
+        <t t-call="portal.portal_layout">
+            <t t-set="breadcrumbs_searchbar" t-value="True" />
+            <t t-call="portal.portal_searchbar">
+                <t t-set="title">Tickets</t>
+            </t>
+            <form method="POST" t-attf-action="/new/ticket">
+                <button
+                    name="create_new_ticket"
+                    type="action"
+                    class="btn btn-primary"
+                    style="float: right; margin-right: 0px; margin-bottom: 5px;"
+                >New Ticket</button>
+                <input
+                    type="hidden"
+                    name="csrf_token"
+                    t-att-value="request.csrf_token()"
+                />
+            </form>
+            <t t-if="not grouped_tickets">
+                <div class="alert alert-warning mt8" role="alert">
+                    <p>No tickets found.</p>
+                </div>
+            </t>
+            <t t-call="helpdesk_mgmt.portal_ticket_list" />
+        </t>
+    </template>
+    <template id="portal_ticket_list" name="Ticket List">
+        <t t-if="grouped_tickets">
+            <t t-call="portal.portal_table">
+                <t t-foreach="grouped_tickets" t-as="tickets">
+                    <thead>
+                        <tr
+                            t-attf-class="{{'thead-light' if not groupby == 'none' else ''}}"
+                        >
+                            <th class="text-left">By</th>
+                            <th class="text-left">Number</th>
+                            <th t-if="groupby == 'none'">Title</th>
+                            <th t-if="groupby == 'category'">
+                                <em
+                                    class="font-weight-normal text-muted"
+                                >Tickets in category:</em>
+                                <span
+                                    class="text-truncate"
+                                    t-field="tickets[0].sudo().category_id.name"
+                                />
+                            </th>
+                            <th t-if="groupby == 'stage'">
+                                <em
+                                    class="font-weight-normal text-muted"
+                                >Tickets in stage:</em>
+                                <span
+                                    class="text-truncate"
+                                    t-field="tickets[0].sudo().stage_id.name"
+                                />
+                            </th>
+                            <th t-if="groupby != 'category'">Category</th>
+                            <th t-if="groupby != 'stage'">Stage</th>
+                            <th>Create Date</th>
+                            <th>Last Stage Update</th>
+                            <th>Close Date</th>
+                        </tr>
+                    </thead>
+                    <tbody>
+                        <t t-foreach="tickets" t-as="ticket">
+                            <tr>
+                                <td class="text-left">
+                                    <span t-esc="ticket.partner_id.name" />
+                                </td>
+                                <td class="text-left">
+                                    <span t-esc="ticket.number" />
+                                </td>
+                                <td>
+                                    <a
+                                        t-attf-href="/my/ticket/#{ticket.id}?{{ keep_query() }}"
+                                    >
+                                        <span t-field="ticket.name" />
+                                    </a>
+                                </td>
+                                <td t-if="groupby != 'category'">
+                                    <span t-esc="ticket.category_id.name" />
+                                </td>
+                                <td t-if="groupby != 'stage'">
+                                    <span
+                                        class="badge badge-pill badge-info"
+                                        title="Current stage of the ticket"
+                                        t-esc="ticket.stage_id.name"
+                                    />
+                                </td>
+                                <td>
+                                    <span t-field="ticket.create_date" />
+                                </td>
+                                <td>
+                                    <span t-field="ticket.last_stage_update" />
+                                </td>
+                                <td>
+                                    <span t-field="ticket.closed_date" />
+                                </td>
+                            </tr>
+                        </t>
+                    </tbody>
+                </t>
+            </t>
+        </t>
+    </template>
+    <template id="portal_helpdesk_ticket_page" name="Ticket Portal Template">
+        <t t-call="portal.portal_layout">
+            <t t-call="portal.portal_record_layout">
+                <t t-set="card_header">
+                    <div class="row no-gutters">
+                        <div class="col-12">
+                            <h5 class="d-flex mb-1 mb-md-0 row">
+                                <div class="col-9">
+                                    <span t-field="ticket.name" class="text-truncate" />
+                                    <small class="text-muted d-none d-md-inline"> (<span
+                                            t-field="ticket.number"
+                                        />)</small>
+                                </div>
+                                <div class="col-3 text-right">
+                                    <small class="text-right">Stage:</small>
+                                    <span
+                                        t-field="ticket.stage_id.name"
+                                        class=" badge badge-pill bg-info"
+                                        title="Current stage of this ticket"
+                                    />
+                                </div>
+                            </h5>
+                        </div>
+                    </div>
+                </t>
+                <t t-set="card_body">
+                    <div class="row mb-4">
+                        <div class="col-12 col-md-6" name="portal_ticket_col_0">
+                            <div>
+                                <strong>Date:</strong>
+                                <span
+                                    t-field="ticket.create_date"
+                                    t-options='{"widget": "datetime"}'
+                                />
+                            </div>
+                            <div>
+                                <strong>Category:</strong>
+                                <span t-field="ticket.category_id" />
+                            </div>
+                        </div>
+                        <div
+                            class="col-12 col-md-6 text-right"
+                            name="portal_ticket_col_1"
+                        >
+                            <div>
+                                <strong>Last Stage Update:</strong>
+                                <span
+                                    t-field="ticket.last_stage_update"
+                                    t-options='{"widget": "datetime"}'
+                                />
+                            </div>
+                            <div t-if="ticket.closed_date">
+                                    <strong>Close Date:</strong>
+                                    <span
+                                    t-field="ticket.closed_date"
+                                    t-options='{"widget": "datetime"}'
+                                />
+                            </div>
+                            <div
+                                t-if="not ticket.closed_date"
+                                name="ticket_close_buttons"
+                            >
+                                <t t-foreach="closed_stages" t-as="stage">
+                                    <form
+                                        method="GET"
+                                        t-attf-action="/ticket/close"
+                                        style="display:inline;"
+                                    >
+                                        <input
+                                            type="hidden"
+                                            name="ticket_id"
+                                            t-attf-value="#{ticket.id}"
+                                        />
+                                        <input
+                                            type="hidden"
+                                            name="stage_id"
+                                            t-attf-value="#{stage.id}"
+                                        />
+                                        <button
+                                            class="btn btn-outline-primary"
+                                            style="font-size: small; padding: 4px;"
+                                        >
+                                            <span t-field="stage.name" />
+                                        </button>
+                                    </form>
+                                </t>
+                            </div>
+                        </div>
+                    </div>
+                    <div class="row mt-3" t-if="ticket.user_id or ticket.partner_id">
+                        <div class="col-12 col-md-6 pb-2" t-if="ticket.user_id">
+                            <strong>Assignee</strong>
+                            <div class="row">
+                                <div
+                                    class="col d-flex align-items-center flex-grow-0 pr-3"
+                                >
+                                    <img
+                                        class="rounded-circle mt-1 o_portal_contact_img"
+                                        t-att-src="image_data_uri(ticket.user_id.avatar_1024)"
+                                        alt="Contact"
+                                    />
+                                </div>
+                                <div class="col pl-md-0">
+                                    <div
+                                        t-esc="ticket.user_id"
+                                        t-options='{"widget": "contact", "fields": ["name"]}'
+                                    />
+                                    <a
+                                        t-attf-href="mailto:{{ticket.user_id.email}}"
+                                        t-if="ticket.user_id.email"
+                                    >
+                                        <div
+                                            t-esc="ticket.user_id"
+                                            t-options='{"widget": "contact", "fields": ["email"]}'
+                                        />
+                                    </a>
+                                    <a
+                                        t-attf-href="tel:{{ticket.user_id.phone}}"
+                                        t-if="ticket.user_id.phone"
+                                    >
+                                        <div
+                                            t-esc="ticket.user_id"
+                                            t-options='{"widget": "contact", "fields": ["phone"]}'
+                                        />
+                                    </a>
+                                </div>
+                            </div>
+                        </div>
+                        <div class="col-12 col-md-6 pb-2" t-if="ticket.partner_id">
+                            <strong>Customer</strong>
+                            <div class="row">
+                                <div
+                                    class="col d-flex align-items-center flex-grow-0 pr-3"
+                                >
+                                    <img
+                                        class="rounded-circle mt-1 o_portal_contact_img"
+                                        t-att-src="image_data_uri(ticket.partner_id.avatar_1024)"
+                                        alt="Contact"
+                                    />
+                                </div>
+                                <div class="col pl-md-0">
+                                    <div
+                                        t-field="ticket.partner_id"
+                                        t-options='{"widget": "contact", "fields": ["name"]}'
+                                    />
+                                    <a
+                                        t-attf-href="mailto:{{ticket.partner_id.email}}"
+                                        t-if="ticket.partner_id.email"
+                                    >
+                                        <div
+                                            t-field="ticket.partner_id"
+                                            t-options='{"widget": "contact", "fields": ["email"]}'
+                                        />
+                                    </a>
+                                    <a
+                                        t-attf-href="tel:{{ticket.partner_id.phone}}"
+                                        t-if="ticket.partner_id.phone"
+                                    >
+                                        <div
+                                            t-field="ticket.partner_id"
+                                            t-options='{"widget": "contact", "fields": ["phone"]}'
+                                        />
+                                    </a>
+                                </div>
+                            </div>
+                        </div>
+                    </div>
+                    <div class="row" t-if="ticket.description or ticket.attachment_ids">
+                        <div
+                            t-if="ticket.description"
+                            t-attf-class="col-12 col-lg-7 mb-4 mb-md-0 {{'col-lg-7' if ticket.attachment_ids else 'col-lg-12'}}"
+                        >
+                            <hr class="mb-1" />
+                            <div class="d-flex my-2">
+                                <strong>Description</strong>
+                            </div>
+                            <div
+                                class="py-1 px-2 bg-100 small"
+                                t-field="ticket.description"
+                            />
+                        </div>
+                        <div
+                            t-if="ticket.attachment_ids"
+                            t-attf-class="col-12 col-lg-5 o_project_portal_attachments {{'col-lg-5' if ticket.description else 'col-lg-12'}}"
+                        >
+                            <hr class="mb-1 d-none d-lg-block" />
+                            <strong class="d-block mb-2">Attachments</strong>
+                            <div class="row">
+                                <div
+                                    t-attf-class="col {{'col-lg-6' if not ticket.description else 'col-lg-12'}}"
+                                >
+                                    <ul class="list-group">
+                                        <a
+                                            class="list-group-item list-group-item-action d-flex align-items-center oe_attachments py-1 px-2"
+                                            t-foreach='ticket.attachment_ids'
+                                            t-as='attachment'
+                                            t-attf-href="/web/content/#{attachment.id}?download=true&amp;access_token=#{attachment.access_token}"
+                                            target="_blank"
+                                            data-no-post-process=""
+                                        >
+                                            <div
+                                                class='oe_attachment_embedded o_image o_image_small mr-2 mr-lg-3'
+                                                t-att-title="attachment.name"
+                                                t-att-data-mimetype="attachment.mimetype"
+                                                t-attf-data-src="/web/image/#{attachment.id}/50x40?access_token=#{attachment.access_token}"
+                                            />
+                                            <div
+                                                class='oe_attachment_name text-truncate'
+                                            >
+                                                <t t-esc='attachment.name' />
+                                            </div>
+                                        </a>
+                                    </ul>
+                                </div>
+                            </div>
+                        </div>
+                    </div>
+                </t>
+            </t>
+            <div class="mt32">
+                <h4>
+                    <strong>Message and communication history</strong>
+                </h4>
+                <t t-call="portal.message_thread">
+                    <t t-set="object" t-value="ticket" />
+                    <t t-set="token" t-value="ticket.access_token" />
+                    <t t-set="pid" t-value="pid" />
+                    <t t-set="hash" t-value="hash" />
+                </t>
+            </div>
+        </t>
+    </template>
+    <template id="portal_create_ticket" name="Create Ticket">
+        <t t-call="portal.portal_layout">
+            <div class="container">
+                <div class="row">
+                    <div class="col-md-12">
+                        <h1 class="text-center">Send a new ticket</h1>
+                    </div>
+                </div>
+            </div>
+            <form
+                action="/submitted/ticket"
+                method="POST"
+                class="form-horizontal mt32"
+                enctype="multipart/form-data"
+            >
+                <input
+                    type="hidden"
+                    name="csrf_token"
+                    t-att-value="request.csrf_token()"
+                />
+                <div class="form-group" t-if="teams">
+                    <label
+                        class="col-md-3 col-sm-4 control-label"
+                        for="team"
+                    >Team</label>
+                    <div class="col-md-7 col-sm-8">
+                        <select
+                            class="form-control"
+                            id="team"
+                            name="team"
+                            t-att-required="ticket_team_id_required"
+                        >
+                            <option value="" />
+                            <t t-foreach="teams" t-as="team">
+                                <option t-attf-value="#{team.id}">
+                                    <t t-esc="team.name" />
+                                </option>
+                            </t>
+                        </select>
+                    </div>
+                </div>
+                <div class="form-group">
+                    <label
+                        class="col-md-3 col-sm-4 control-label"
+                        for="category"
+                    >Category</label>
+                    <div class="col-md-7 col-sm-8">
+                        <select
+                            class="form-control"
+                            id="category"
+                            name="category"
+                            t-att-required="ticket_category_id_required"
+                        >
+                            <option value="" />
+                            <t t-foreach="categories" t-as="cat">
+                                <option t-attf-value="#{cat.id}">
+                                    <t t-esc="cat.name" />
+                                </option>
+                            </t>
+                        </select>
+                    </div>
+                </div>
+                <div class="form-group">
+                    <label
+                        class="col-md-3 col-sm-4 control-label"
+                        for="subject"
+                    >Subject</label>
+                    <div class="col-md-7 col-sm-8">
+                        <input
+                            type="text"
+                            class="form-control"
+                            name="subject"
+                            required="True"
+                        />
+                    </div>
+                </div>
+                <div class="form-group">
+                    <label
+                        class="col-md-3 col-sm-4 control-label"
+                        for="attachment"
+                    >Add Attachments</label>
+                    <div class="col-md-7 col-sm-8">
+                        <div class="btn btn-default btn-file col-md-12">
+                            <input
+                                class="form-control o_website_form_input"
+                                name="attachment"
+                                id="attachment"
+                                type="file"
+                                multiple="multiple"
+                                t-att-max_upload_size="max_upload_size"
+                            />
+                        </div>
+                    </div>
+                </div>
+                <div class="form-group">
+                    <label
+                        class="col-md-3 col-dm-4 control-label"
+                        for="description"
+                    >Description</label>
+                    <div class="col-md-7 col-sm-8">
+                        <textarea
+                            class="form-control"
+                            name="description"
+                            style="min-height: 120px"
+                            required="True"
+                        />
+                    </div>
+                </div>
+                <div class="form-group">
+                    <div class="col-md-offset-3 col-sm-offset-4 col-sm-8 col-md-7">
+                        <button class="btn btn-primary btn-lg">Submit Ticket</button>
+                    </div>
+                </div>
+            </form>
+        </t>
+    </template>
+</odoo>
diff --git a/helpdesk_mgmt/views/helpdesk_ticket_views.xml b/helpdesk_mgmt/views/helpdesk_ticket_views.xml
new file mode 100644
index 0000000000..d600ce2b99
--- /dev/null
+++ b/helpdesk_mgmt/views/helpdesk_ticket_views.xml
@@ -0,0 +1,382 @@
+<?xml version='1.0' encoding='utf-8' ?>
+<odoo>
+    <record
+        id="helpdesk_ticket_action_kanban_from_dashboard"
+        model="ir.actions.act_window"
+    >
+        <field name="name">Helpdesk Ticket</field>
+        <field name="res_model">helpdesk.ticket</field>
+        <field name="view_mode">kanban,tree,form</field>
+        <field name="context">
+            {'default_team_id': active_id}
+        </field>
+        <field name="domain">[('team_id', '=', active_id)]</field>
+    </record>
+    <record id="helpdesk_ticket_view_search" model="ir.ui.view">
+        <field name="name">helpdesk.ticket.view.search</field>
+        <field name="model">helpdesk.ticket</field>
+        <field name="arch" type="xml">
+            <search>
+                <field
+                    string="Ticket"
+                    name="number"
+                    filter_domain="['|',('number', 'ilike', self),('name', 'ilike', self)]"
+                />
+                <field name="partner_id" />
+                <field name="user_id" />
+                <field name="name" />
+                <field name="tag_ids" />
+                <field name="stage_id" />
+                <filter
+                    string="Unassigned"
+                    name="unassigned"
+                    domain="[('user_id','=',False)]"
+                />
+                <filter string="Open" name="open" domain="[('closed', '=', False )]" />
+                <filter
+                    string="Unattended"
+                    name="unattended"
+                    domain="[('unattended', '=', True )]"
+                />
+                <filter
+                    string="High Priority"
+                    name="high_priority"
+                    domain="[('priority','=','3')]"
+                />
+                <separator />
+                <filter
+                    string="Archived"
+                    name="archived"
+                    domain="[('active','=',False)]"
+                />
+                <separator />
+                <filter
+                    string="My Tickets"
+                    name="mytickets"
+                    domain="[('user_id','=',uid)]"
+                />
+                <filter
+                    string="My Followed Tickets"
+                    name="my_followed_tickets"
+                    domain="[('message_is_follower', '=', True)]"
+                />
+                <separator />
+                <filter
+                    name="last_week"
+                    string="Last Week"
+                    domain="[('create_date','&gt;', (context_today() - datetime.timedelta(weeks=1)).strftime('%%Y-%%m-%%d') )]"
+                />
+                <separator />
+                <filter
+                    string="My Activities"
+                    name="activities_my"
+                    domain="[('activity_ids.user_id', '=', uid)]"
+                />
+                <filter
+                    string="Late Activities"
+                    name="activities_overdue"
+                    domain="[('activity_ids.date_deadline', '&lt;', context_today().strftime('%Y-%m-%d'))]"
+                    help="Show all records which has next action date is before today"
+                />
+                <filter
+                    string="Today Activities"
+                    name="activities_today"
+                    domain="[('activity_ids.date_deadline', '=', context_today().strftime('%Y-%m-%d'))]"
+                />
+                <filter
+                    string="Future Activities"
+                    name="activities_upcoming_all"
+                    domain="[('activity_ids.date_deadline', '&gt;', context_today().strftime('%Y-%m-%d'))
+                  ]"
+                />
+                <group expand="0" string="Group By">
+                    <filter
+                        string="Partner"
+                        name="group_partner"
+                        domain="[]"
+                        context="{'group_by':'partner_id'}"
+                    />
+                    <filter
+                        string="Team"
+                        name="group_team"
+                        domain="[]"
+                        context="{'group_by':'team_id'}"
+                    />
+                    <filter
+                        string="User"
+                        name="group_user"
+                        domain="[]"
+                        context="{'group_by':'user_id'}"
+                    />
+                    <filter
+                        string="Stage"
+                        name="group_stage"
+                        domain="[]"
+                        context="{'group_by':'stage_id'}"
+                    />
+                    <filter
+                        string="Tag"
+                        name="group_tag"
+                        domain="[]"
+                        context="{'group_by':'tag_ids'}"
+                    />
+                </group>
+            </search>
+        </field>
+    </record>
+    <record id="helpdesk_ticket_view_form" model="ir.ui.view">
+        <field name="name">helpdesk.ticket.view.form</field>
+        <field name="model">helpdesk.ticket</field>
+        <field name="arch" type="xml">
+            <form string="Helpdesk Ticket">
+                <header>
+                    <button
+                        string="Assign to me"
+                        name="assign_to_me"
+                        type="object"
+                        invisible="user_id"
+                    />
+                    <field
+                        name="stage_id"
+                        widget="statusbar"
+                        options="{'clickable': '1', 'fold_field': 'fold'}"
+                    />
+                </header>
+                <sheet>
+                    <widget
+                        name="web_ribbon"
+                        title="Archived"
+                        bg_color="bg-danger"
+                        invisible="active"
+                    />
+                    <div class="oe_button_box" name="button_box">
+                    </div>
+                    <div class="oe_title">
+                        <h1 class="oe_title">
+                            <field name="number" />
+                        </h1>
+                        <h2 class="o_row">
+                            <field name="name" />
+                        </h2>
+                    </div>
+                    <group name="main">
+                        <group>
+                            <field name="active" invisible="1" />
+                            <field name="team_id" options='{"always_reload": True}' />
+                            <field name="user_ids" invisible="1" readonly="1" />
+                            <field name="user_id" options='{"always_reload": True}' />
+                            <field name="priority" widget="priority" />
+                            <field
+                                name="company_id"
+                                options="{'no_create': True}"
+                                groups="base.group_multi_company"
+                            />
+                            <field name="create_date" readonly="1" />
+                            <field name="channel_id" />
+                        </group>
+                        <group>
+                            <field name="partner_id" />
+                            <field name="partner_name" />
+                            <field name="partner_email" />
+                            <field name="category_id" />
+                            <field
+                                name="tag_ids"
+                                widget="many2many_tags"
+                                options="{'no_create_edit': True, 'color_field': 'color',}"
+                            />
+                            <field name="sequence" groups="base.group_no_one" />
+                        </group>
+                    </group>
+                    <notebook>
+                        <page string="Description" name="description">
+                            <field name="description" widget="html" />
+                        </page>
+                        <page string="Other Information" name="other_info">
+                            <group>
+                                <field name="last_stage_update" readonly="1" />
+                                <field name="assigned_date" readonly="1" />
+                                <field name="closed_date" readonly="1" />
+                            </group>
+                        </page>
+                    </notebook>
+                </sheet>
+                <div class="oe_chatter">
+                    <field name="message_follower_ids" widget="mail_followers" />
+                    <field name="activity_ids" widget="mail_activity" />
+                    <field
+                        name="message_ids"
+                        widget="mail_thread"
+                        options="{'post_refresh': 'recipients', 'open_attachments': True}"
+                    />
+                </div>
+            </form>
+        </field>
+    </record>
+    <record id="helpdesk_ticket_view_tree" model="ir.ui.view">
+        <field name="name">helpdesk.ticket.view.tree</field>
+        <field name="model">helpdesk.ticket</field>
+        <field name="arch" type="xml">
+            <tree>
+                <field name="priority" widget="priority" />
+                <field name="sequence" widget="handle" />
+                <field name="number" decoration-bf="1" />
+                <field name="name" />
+                <field name="partner_id" optional="hide" widget="many2one_avatar" />
+                <field name="partner_name" optional="show" />
+                <field name="user_id" optional="show" widget="many2one_avatar_user" />
+                <field name="unattended" column_invisible="1" />
+                <field name="closed" column_invisible="1" />
+                <field
+                    name="tag_ids"
+                    widget="many2many_tags"
+                    options="{'color_field': 'color'}"
+                    optional="show"
+                />
+                <field
+                    name="create_date"
+                    widget="remaining_days"
+                    readonly="1"
+                    optional="show"
+                />
+                <field
+                    name="last_stage_update"
+                    widget="remaining_days"
+                    optional="show"
+                />
+                <field name="activity_ids" widget="list_activity" optional="hide" />
+                <field
+                    name="stage_id"
+                    widget="badge"
+                    decoration-success="not unattended and not closed"
+                    decoration-info="unattended == True"
+                    decoration-muted="closed == True"
+                />
+            </tree>
+        </field>
+    </record>
+    <record id="helpdesk_ticket_view_kanban" model="ir.ui.view">
+        <field name="name">helpdesk.ticket.kanban</field>
+        <field name="model">helpdesk.ticket</field>
+        <field name="priority" eval="100" />
+        <field name="arch" type="xml">
+            <kanban class="o_kanban_mobile" default_group_by="stage_id">
+                <field name="number" />
+                <field name="active" />
+                <field name="name" />
+                <field name="partner_name" />
+                <field name="user_id" />
+                <field name="sequence" />
+                <field name="color" />
+                <field name="stage_id" />
+                <field name="priority" widget="priority" />
+                <field name="assigned_date" />
+                <progressbar
+                    field="activity_state"
+                    colors="{&quot;planned&quot;: &quot;success&quot;, &quot;today&quot;: &quot;warning&quot;, &quot;overdue&quot;: &quot;danger&quot;}"
+                />
+                <templates>
+                    <t
+                        t-name="kanban-menu"
+                        t-if="!selection_mode"
+                        groups="base.group_user"
+                    >
+                        <div class="o_kanban_card_manage_section">
+                            <div role="menuitem" class="o_kanban_manage_reports">
+                                <a
+                                    t-if="widget.editable"
+                                    role="menuitem"
+                                    type="edit"
+                                    class="dropdown-item"
+                                >Edit
+                                </a>
+                                <a
+                                    t-if="widget.deletable"
+                                    role="menuitem"
+                                    type="delete"
+                                    class="dropdown-item"
+                                >Delete
+                                </a>
+                                <div role="separator" class="dropdown-divider" />
+                                <ul class="oe_kanban_colorpicker" data-field="color" />
+                            </div>
+                        </div>
+                    </t>
+                    <t t-name="kanban-box">
+                        <div
+                            t-attf-class="oe_kanban_color_#{kanban_getcolor(record.color.raw_value)} oe_kanban_content oe_kanban_global_click"
+                        >
+                            <div class="o_kanban_record_top">
+                                <div class="o_kanban_record_headings">
+                                    <field name="name" />
+                                    <field
+                                        name="tag_ids"
+                                        widget="many2many_tags"
+                                        options="{'color_field': 'color'}"
+                                    />
+                                    <field name="number" />
+                                    <small class="o_kanban_record_subtitle text-muted">
+                                        <field name="partner_id" />
+                                    </small>
+                                </div>
+                            </div>
+                            <div class="o_kanban_record_body" />
+                            <div class="o_kanban_record_bottom">
+                                <div class="oe_kanban_bottom_left">
+                                    <field name="priority" widget="priority" />
+                                    <field
+                                        name="activity_ids"
+                                        widget="kanban_activity"
+                                        related="activity_state"
+                                    />
+                                </div>
+                                <div class="oe_kanban_bottom_right">
+                                    <field
+                                        name="kanban_state"
+                                        widget="state_selection"
+                                    />
+                                    <field name="activity_state" invisible="1" />
+                                    <img
+                                        t-att-src="kanban_image('res.users', 'image_128', record.user_id.raw_value)"
+                                        t-att-title="record.user_id.value"
+                                        width="24"
+                                        height="24"
+                                        class="oe_kanban_avatar o_image_24_cover float-right"
+                                        t-att-alt="record.user_id.value"
+                                    />
+                                </div>
+                            </div>
+                        </div>
+                    </t>
+                </templates>
+            </kanban>
+        </field>
+    </record>
+    <record id="helpdesk_ticket_view_pivot" model="ir.ui.view">
+        <field name="name">helpdesk.ticket.view.pivot</field>
+        <field name="model">helpdesk.ticket</field>
+        <field name="arch" type="xml">
+            <pivot string="Pivot Analysis" disable_linking="True">
+                <field name="team_id" type="row" />
+                <field name="assigned_date" type="col" />
+            </pivot>
+        </field>
+    </record>
+    <record id="action_duplicate_ticket" model="ir.actions.server">
+        <field name="name">Duplicate</field>
+        <field name="model_id" ref="model_helpdesk_ticket" />
+        <field name="binding_model_id" ref="helpdesk_mgmt.model_helpdesk_ticket" />
+        <field name="binding_view_types">list</field>
+        <field name="state">code</field>
+        <field name="code">
+            action = model.action_duplicate_tickets()
+        </field>
+    </record>
+    <record id="model_helpdesk_ticket_action_share" model="ir.actions.server">
+        <field name="name">Share</field>
+        <field name="model_id" ref="helpdesk_mgmt.model_helpdesk_ticket" />
+        <field name="binding_model_id" ref="helpdesk_mgmt.model_helpdesk_ticket" />
+        <field name="binding_view_types">form</field>
+        <field name="state">code</field>
+        <field name="code">action = records.action_share()</field>
+    </record>
+</odoo>
diff --git a/helpdesk_mgmt/views/res_config_settings_views.xml b/helpdesk_mgmt/views/res_config_settings_views.xml
new file mode 100644
index 0000000000..753e9332df
--- /dev/null
+++ b/helpdesk_mgmt/views/res_config_settings_views.xml
@@ -0,0 +1,46 @@
+<?xml version="1.0" encoding="utf-8" ?>
+<odoo>
+    <record id="res_config_settings_view_form" model="ir.ui.view">
+        <field name="model">res.config.settings</field>
+        <field name="inherit_id" ref="base.res_config_settings_view_form" />
+        <field name="arch" type="xml">
+            <xpath expr="//form" position="inside">
+                <app
+                    data-string="Helpdesk"
+                    string="Helpdesk"
+                    name="helpdesk_mgmt"
+                    groups="helpdesk_mgmt.group_helpdesk_manager"
+                >
+                    <block title="New ticket form (portal)">
+                        <setting help="Show teams form">
+                            <field name="helpdesk_mgmt_portal_select_team" />
+                        </setting>
+                        <setting>
+                            <field
+                                name="helpdesk_mgmt_portal_team_id_required"
+                                readonly="not helpdesk_mgmt_portal_select_team"
+                                string="Required Team"
+                            />
+                        </setting>
+                    </block>
+                    <block>
+                        <setting>
+                            <field
+                                name="helpdesk_mgmt_portal_category_id_required"
+                                string="Required Category"
+                            />
+                        </setting>
+                    </block>
+                </app>
+            </xpath>
+        </field>
+    </record>
+    <record id="res_config_settings_action_helpdesk_mgmt" model="ir.actions.act_window">
+        <field name="name">Settings</field>
+        <field name="type">ir.actions.act_window</field>
+        <field name="res_model">res.config.settings</field>
+        <field name="view_mode">form</field>
+        <field name="target">inline</field>
+        <field name="context">{'module' : 'helpdesk_mgmt', 'bin_size': False}</field>
+    </record>
+</odoo>
diff --git a/helpdesk_mgmt/views/res_partner_views.xml b/helpdesk_mgmt/views/res_partner_views.xml
new file mode 100644
index 0000000000..2fa4cba067
--- /dev/null
+++ b/helpdesk_mgmt/views/res_partner_views.xml
@@ -0,0 +1,24 @@
+<?xml version="1.0" ?>
+<odoo>
+    <record id="res_partner_view_form" model="ir.ui.view">
+        <field name="name">view_partner_form</field>
+        <field name="model">res.partner</field>
+        <field name="inherit_id" ref="base.view_partner_form" />
+        <field name="arch" type="xml">
+            <div class="oe_button_box" name="button_box">
+                <button
+                    context="{'search_default_open': True, 'default_partner_id': id}"
+                    name="action_view_helpdesk_tickets"
+                    type="object"
+                    class="oe_stat_button"
+                    icon="fa-life-ring"
+                    groups="helpdesk_mgmt.group_helpdesk_user_own"
+                >
+                    <field invisible="True" name="helpdesk_ticket_active_count" />
+                    <field invisible="True" name="helpdesk_ticket_count" />
+                    <field name="helpdesk_ticket_count_string" widget="statinfo" />
+                </button>
+            </div>
+        </field>
+    </record>
+</odoo>
diff --git a/helpdesk_type/README.rst b/helpdesk_type/README.rst
new file mode 100644
index 0000000000..137b673498
--- /dev/null
+++ b/helpdesk_type/README.rst
@@ -0,0 +1,114 @@
+====================
+Helpdesk Ticket Type
+====================
+
+.. 
+   !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
+   !! This file is generated by oca-gen-addon-readme !!
+   !! changes will be overwritten.                   !!
+   !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
+   !! source digest: sha256:6945fef6554d854b1909eb7ced67baaf29f37bbfb1143c4bf222cdccfc53636f
+   !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
+
+.. |badge1| image:: https://img.shields.io/badge/maturity-Beta-yellow.png
+    :target: https://odoo-community.org/page/development-status
+    :alt: Beta
+.. |badge2| image:: https://img.shields.io/badge/licence-AGPL--3-blue.png
+    :target: http://www.gnu.org/licenses/agpl-3.0-standalone.html
+    :alt: License: AGPL-3
+.. |badge3| image:: https://img.shields.io/badge/github-OCA%2Fhelpdesk-lightgray.png?logo=github
+    :target: https://github.com/OCA/helpdesk/tree/17.0/helpdesk_type
+    :alt: OCA/helpdesk
+.. |badge4| image:: https://img.shields.io/badge/weblate-Translate%20me-F47D42.png
+    :target: https://translation.odoo-community.org/projects/helpdesk-17-0/helpdesk-17-0-helpdesk_type
+    :alt: Translate me on Weblate
+.. |badge5| image:: https://img.shields.io/badge/runboat-Try%20me-875A7B.png
+    :target: https://runboat.odoo-community.org/builds?repo=OCA/helpdesk&target_branch=17.0
+    :alt: Try me on Runboat
+
+|badge1| |badge2| |badge3| |badge4| |badge5|
+
+This module adds a type field on the helpdesk ticket.
+
+**Table of contents**
+
+.. contents::
+   :local:
+
+Configuration
+=============
+
+-  Go to Helpdesk > Configuration > Ticket Types
+-  Create your list of types
+
+Usage
+=====
+
+-  Go to Helpdesk
+-  Create a ticket and set its type.
+
+Bug Tracker
+===========
+
+Bugs are tracked on `GitHub Issues <https://github.com/OCA/helpdesk/issues>`_.
+In case of trouble, please check there if your issue has already been reported.
+If you spotted it first, help us to smash it by providing a detailed and welcomed
+`feedback <https://github.com/OCA/helpdesk/issues/new?body=module:%20helpdesk_type%0Aversion:%2017.0%0A%0A**Steps%20to%20reproduce**%0A-%20...%0A%0A**Current%20behavior**%0A%0A**Expected%20behavior**>`_.
+
+Do not contact contributors directly about support or help with technical issues.
+
+Credits
+=======
+
+Authors
+-------
+
+* Konos
+* Open Source Integrators
+
+Contributors
+------------
+
+-  `Open Source Integrators <https://www.opensourceintegrators.com>`__:
+
+   -  Maxime Chambreuil <mchambreuil@opensourceintegrators.com>
+
+-  `Konos <https://www.konos.cl>`__:
+
+   -  Nelson Sanchez <nramirez@konos.cl>
+
+-  `Solvos <https://www.solvos.es>`__:
+
+   -  David Alonso <david.alonso@solvos.es>
+
+-  `Camptocamp <https://www.camptocamp.com>`__:
+
+   -  Italo Lopes <italo.lopes@camptocamp.com>
+
+Maintainers
+-----------
+
+This module is maintained by the OCA.
+
+.. image:: https://odoo-community.org/logo.png
+   :alt: Odoo Community Association
+   :target: https://odoo-community.org
+
+OCA, or the Odoo Community Association, is a nonprofit organization whose
+mission is to support the collaborative development of Odoo features and
+promote its widespread use.
+
+.. |maintainer-nelsonramirezs| image:: https://github.com/nelsonramirezs.png?size=40px
+    :target: https://github.com/nelsonramirezs
+    :alt: nelsonramirezs
+.. |maintainer-max3903| image:: https://github.com/max3903.png?size=40px
+    :target: https://github.com/max3903
+    :alt: max3903
+
+Current `maintainers <https://odoo-community.org/page/maintainer-role>`__:
+
+|maintainer-nelsonramirezs| |maintainer-max3903| 
+
+This module is part of the `OCA/helpdesk <https://github.com/OCA/helpdesk/tree/17.0/helpdesk_type>`_ project on GitHub.
+
+You are welcome to contribute. To learn how please visit https://odoo-community.org/page/Contribute.
diff --git a/helpdesk_type/__init__.py b/helpdesk_type/__init__.py
new file mode 100644
index 0000000000..28d65ea3c5
--- /dev/null
+++ b/helpdesk_type/__init__.py
@@ -0,0 +1,4 @@
+# Copyright (C) 2019 Open Source Integrators
+# Copyright (C) 2019 Konos
+# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl).
+from . import models
diff --git a/helpdesk_type/__manifest__.py b/helpdesk_type/__manifest__.py
new file mode 100644
index 0000000000..b283010f5a
--- /dev/null
+++ b/helpdesk_type/__manifest__.py
@@ -0,0 +1,23 @@
+# Copyright (C) 2019 Open Source Integrators
+# Copyright (C) 2019 Konos
+# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl).
+
+{
+    "name": "Helpdesk Ticket Type",
+    "version": "17.0.1.1.0",
+    "license": "AGPL-3",
+    "summary": "Add a type to your tickets",
+    "author": "Konos, " "Open Source Integrators, " "Odoo Community Association (OCA)",
+    "website": "https://github.com/OCA/helpdesk",
+    "depends": ["helpdesk_mgmt"],
+    "data": [
+        "security/ir.model.access.csv",
+        "views/helpdesk_ticket_type.xml",
+        "views/helpdesk_ticket_team.xml",
+        "views/helpdesk_ticket.xml",
+    ],
+    "demo": ["demo/helpdesk_type_demo.xml"],
+    "application": False,
+    "development_status": "Beta",
+    "maintainers": ["nelsonramirezs", "max3903"],
+}
diff --git a/helpdesk_type/demo/helpdesk_type_demo.xml b/helpdesk_type/demo/helpdesk_type_demo.xml
new file mode 100644
index 0000000000..2df426f715
--- /dev/null
+++ b/helpdesk_type/demo/helpdesk_type_demo.xml
@@ -0,0 +1,13 @@
+<?xml version="1.0" ?>
+<odoo noupdate="1">
+    <record id="helpdesk_type_1" model="helpdesk.ticket.type">
+        <field name="name">Document issue</field>
+        <field name="team_ids" eval="[(4, ref('helpdesk_mgmt.helpdesk_team_1'))]" />
+    </record>
+    <record id="helpdesk_mgmt.helpdesk_ticket_3" model="helpdesk.ticket">
+        <field name="type_id" ref="helpdesk_type_1" />
+    </record>
+    <record id="helpdesk_mgmt.helpdesk_ticket_7" model="helpdesk.ticket">
+        <field name="type_id" ref="helpdesk_type_1" />
+    </record>
+</odoo>
diff --git a/helpdesk_type/i18n/es.po b/helpdesk_type/i18n/es.po
new file mode 100644
index 0000000000..b795daa209
--- /dev/null
+++ b/helpdesk_type/i18n/es.po
@@ -0,0 +1,111 @@
+# Translation of Odoo Server.
+# This file contains the translation of the following modules:
+#	* helpdesk_type
+#
+msgid ""
+msgstr ""
+"Project-Id-Version: Odoo Server 12.0\n"
+"Report-Msgid-Bugs-To: \n"
+"PO-Revision-Date: 2020-12-12 15:36+0000\n"
+"Last-Translator: Fernando <fernandolachica@gmail.com>\n"
+"Language-Team: none\n"
+"Language: es\n"
+"MIME-Version: 1.0\n"
+"Content-Type: text/plain; charset=UTF-8\n"
+"Content-Transfer-Encoding: \n"
+"Plural-Forms: nplurals=2; plural=n != 1;\n"
+"X-Generator: Weblate 3.10\n"
+
+#. module: helpdesk_type
+#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket_type__create_uid
+msgid "Created by"
+msgstr "Creado por"
+
+#. module: helpdesk_type
+#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket_type__create_date
+msgid "Created on"
+msgstr "Creado el"
+
+#. module: helpdesk_type
+#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket_type__display_name
+msgid "Display Name"
+msgstr "Nombre mostrado"
+
+#. module: helpdesk_type
+#: model:ir.model,name:helpdesk_type.model_helpdesk_ticket
+msgid "Helpdesk Ticket"
+msgstr "Ticket Helpdesk"
+
+#. module: helpdesk_type
+#: model:ir.model,name:helpdesk_type.model_helpdesk_ticket_team
+msgid "Helpdesk Ticket Team"
+msgstr "Equipo de ticket Helpdesk"
+
+#. module: helpdesk_type
+#: model:ir.actions.act_window,name:helpdesk_type.action_helpdesk_ticket_type
+#: model:ir.model,name:helpdesk_type.model_helpdesk_ticket_type
+msgid "Helpdesk Ticket Type"
+msgstr "Tipo de tickets del Helpdesk"
+
+#. module: helpdesk_type
+#: model:ir.model.fields,help:helpdesk_type.field_helpdesk_ticket_type__team_ids
+msgid "Helpdesk teams allowed to use this type."
+msgstr "Los equipos de soporte t??cnico pueden usar este tipo."
+
+#. module: helpdesk_type
+#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket_type__id
+msgid "ID"
+msgstr "ID"
+
+#. module: helpdesk_type
+#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket_type____last_update
+msgid "Last Modified on"
+msgstr "??ltima modificaci??n el"
+
+#. module: helpdesk_type
+#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket_type__write_uid
+msgid "Last Updated by"
+msgstr "??ltima actualizaci??n por"
+
+#. module: helpdesk_type
+#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket_type__write_date
+msgid "Last Updated on"
+msgstr "??ltima actualizaci??n el"
+
+#. module: helpdesk_type
+#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket_type__name
+msgid "Name"
+msgstr "Nombre"
+
+#. module: helpdesk_type
+#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket_type__team_ids
+msgid "Teams"
+msgstr "Equipos"
+
+#. module: helpdesk_type
+#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket_team__type_ids
+msgid "Ticket Type"
+msgstr "Tipo de Ticket"
+
+#. module: helpdesk_type
+#: model:ir.ui.menu,name:helpdesk_type.helpdesk_ticket_type
+msgid "Ticket Types"
+msgstr "Tipos de Ticket"
+
+#. module: helpdesk_type
+#: model:ir.model.fields,help:helpdesk_type.field_helpdesk_ticket_team__type_ids
+msgid "Ticket Types the team will use. This team's tickets will only be able to use those types."
+msgstr ""
+"Tipos de Tickets que usar?? el equipo. Los tickets de este equipo solo podr??n "
+"usar esos tipos."
+
+#. module: helpdesk_type
+#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket__type_id
+#: model_terms:ir.ui.view,arch_db:helpdesk_type.helpdesk_ticket_type_form
+msgid "Type"
+msgstr "Tipo"
+
+#. module: helpdesk_type
+#: model_terms:ir.ui.view,arch_db:helpdesk_type.helpdesk_ticket_type_tree
+msgid "Types"
+msgstr "Tipos"
diff --git a/helpdesk_type/i18n/es_AR.po b/helpdesk_type/i18n/es_AR.po
new file mode 100644
index 0000000000..7c4898a729
--- /dev/null
+++ b/helpdesk_type/i18n/es_AR.po
@@ -0,0 +1,113 @@
+# Translation of Odoo Server.
+# This file contains the translation of the following modules:
+# 	* helpdesk_type
+#
+msgid ""
+msgstr ""
+"Project-Id-Version: Odoo Server 13.0\n"
+"Report-Msgid-Bugs-To: \n"
+"PO-Revision-Date: 2020-08-10 17:59+0000\n"
+"Last-Translator: Ignacio Buioli <ibuioli@gmail.com>\n"
+"Language-Team: none\n"
+"Language: es_AR\n"
+"MIME-Version: 1.0\n"
+"Content-Type: text/plain; charset=UTF-8\n"
+"Content-Transfer-Encoding: \n"
+"Plural-Forms: nplurals=2; plural=n != 1;\n"
+"X-Generator: Weblate 3.10\n"
+
+#. module: helpdesk_type
+#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket_type__create_uid
+msgid "Created by"
+msgstr "Creado por"
+
+#. module: helpdesk_type
+#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket_type__create_date
+msgid "Created on"
+msgstr "Creado el"
+
+#. module: helpdesk_type
+#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket_type__display_name
+msgid "Display Name"
+msgstr "Mostrar Nombre"
+
+#. module: helpdesk_type
+#: model:ir.model,name:helpdesk_type.model_helpdesk_ticket
+msgid "Helpdesk Ticket"
+msgstr "Ticket de la Mesa de Ayuda"
+
+#. module: helpdesk_type
+#: model:ir.model,name:helpdesk_type.model_helpdesk_ticket_team
+msgid "Helpdesk Ticket Team"
+msgstr "Equipo del Ticket de la Mesa de Ayuda"
+
+#. module: helpdesk_type
+#: model:ir.actions.act_window,name:helpdesk_type.action_helpdesk_ticket_type
+#: model:ir.model,name:helpdesk_type.model_helpdesk_ticket_type
+msgid "Helpdesk Ticket Type"
+msgstr "Tipo de Ticket de la Mesa de Ayuda"
+
+#. module: helpdesk_type
+#: model:ir.model.fields,help:helpdesk_type.field_helpdesk_ticket_type__team_ids
+msgid "Helpdesk teams allowed to use this type."
+msgstr "Los equipos de la mesa de ayuda pueden utilizar este tipo."
+
+#. module: helpdesk_type
+#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket_type__id
+msgid "ID"
+msgstr "ID"
+
+#. module: helpdesk_type
+#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket_type____last_update
+msgid "Last Modified on"
+msgstr "??ltima Modificaci??n el"
+
+#. module: helpdesk_type
+#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket_type__write_uid
+msgid "Last Updated by"
+msgstr "??ltima Actualizaci??n por"
+
+#. module: helpdesk_type
+#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket_type__write_date
+msgid "Last Updated on"
+msgstr "??ltima Actualizaci??n el"
+
+#. module: helpdesk_type
+#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket_type__name
+msgid "Name"
+msgstr "Nombre"
+
+#. module: helpdesk_type
+#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket_type__team_ids
+msgid "Teams"
+msgstr "Equipos"
+
+#. module: helpdesk_type
+#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket_team__type_ids
+msgid "Ticket Type"
+msgstr "Tipo de Ticket"
+
+#. module: helpdesk_type
+#: model:ir.ui.menu,name:helpdesk_type.helpdesk_ticket_type
+msgid "Ticket Types"
+msgstr "Tipos de Ticket"
+
+#. module: helpdesk_type
+#: model:ir.model.fields,help:helpdesk_type.field_helpdesk_ticket_team__type_ids
+msgid ""
+"Ticket Types the team will use. This team's tickets will only be able to use"
+" those types."
+msgstr ""
+"Tipos de Tickets que utilizar?? el equipo. Los tickets de este equipo solo "
+"podr??n usar esos tipos."
+
+#. module: helpdesk_type
+#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket__type_id
+#: model_terms:ir.ui.view,arch_db:helpdesk_type.helpdesk_ticket_type_form
+msgid "Type"
+msgstr "Tipo"
+
+#. module: helpdesk_type
+#: model_terms:ir.ui.view,arch_db:helpdesk_type.helpdesk_ticket_type_tree
+msgid "Types"
+msgstr "Tipos"
diff --git a/helpdesk_type/i18n/fr.po b/helpdesk_type/i18n/fr.po
new file mode 100644
index 0000000000..378902981c
--- /dev/null
+++ b/helpdesk_type/i18n/fr.po
@@ -0,0 +1,109 @@
+# Translation of Odoo Server.
+# This file contains the translation of the following modules:
+# 	* helpdesk_type
+#
+msgid ""
+msgstr ""
+"Project-Id-Version: Odoo Server 16.0\n"
+"Report-Msgid-Bugs-To: \n"
+"PO-Revision-Date: 2024-02-29 10:33+0000\n"
+"Last-Translator: Vincent Hatakeyama <vincent+github@hatakeyama.fr>\n"
+"Language-Team: none\n"
+"Language: fr\n"
+"MIME-Version: 1.0\n"
+"Content-Type: text/plain; charset=UTF-8\n"
+"Content-Transfer-Encoding: \n"
+"Plural-Forms: nplurals=2; plural=n > 1;\n"
+"X-Generator: Weblate 4.17\n"
+
+#. module: helpdesk_type
+#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket_type__create_uid
+msgid "Created by"
+msgstr "Créé par"
+
+#. module: helpdesk_type
+#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket_type__create_date
+msgid "Created on"
+msgstr "Créé le"
+
+#. module: helpdesk_type
+#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket_type__display_name
+msgid "Display Name"
+msgstr "Nom d’affichage"
+
+#. module: helpdesk_type
+#: model:ir.model,name:helpdesk_type.model_helpdesk_ticket
+msgid "Helpdesk Ticket"
+msgstr "Ticket d’assistance"
+
+#. module: helpdesk_type
+#: model:ir.model,name:helpdesk_type.model_helpdesk_ticket_team
+msgid "Helpdesk Ticket Team"
+msgstr "Équipe des tickets d’assistance"
+
+#. module: helpdesk_type
+#: model:ir.actions.act_window,name:helpdesk_type.action_helpdesk_ticket_type
+#: model:ir.model,name:helpdesk_type.model_helpdesk_ticket_type
+msgid "Helpdesk Ticket Type"
+msgstr "Type de ticket d’assistance"
+
+#. module: helpdesk_type
+#: model:ir.model.fields,help:helpdesk_type.field_helpdesk_ticket_type__team_ids
+msgid "Helpdesk teams allowed to use this type."
+msgstr "Équipe d’assistance qui est autorisée à utiliser ce type."
+
+#. module: helpdesk_type
+#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket_type__id
+msgid "ID"
+msgstr ""
+
+#. module: helpdesk_type
+#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket_type____last_update
+msgid "Last Modified on"
+msgstr "Dernière modification le"
+
+#. module: helpdesk_type
+#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket_type__write_uid
+msgid "Last Updated by"
+msgstr "Dernière mise à jour par"
+
+#. module: helpdesk_type
+#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket_type__write_date
+msgid "Last Updated on"
+msgstr "Dernière mise à jour le"
+
+#. module: helpdesk_type
+#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket_type__name
+msgid "Name"
+msgstr "Nom"
+
+#. module: helpdesk_type
+#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket_type__team_ids
+msgid "Teams"
+msgstr "Équipes"
+
+#. module: helpdesk_type
+#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket_team__type_ids
+msgid "Ticket Type"
+msgstr "Type de ticket"
+
+#. module: helpdesk_type
+#: model:ir.ui.menu,name:helpdesk_type.helpdesk_ticket_type
+msgid "Ticket Types"
+msgstr "Types de ticket"
+
+#. module: helpdesk_type
+#: model:ir.model.fields,help:helpdesk_type.field_helpdesk_ticket_team__type_ids
+msgid ""
+"Ticket Types the team will use. This team's tickets will only be able to use"
+" those types."
+msgstr ""
+"Types de ticket utilisés par l’équipe. Les tickets de l’équipe ne pourront "
+"utiliser que ces types."
+
+#. module: helpdesk_type
+#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket__type_id
+#: model_terms:ir.ui.view,arch_db:helpdesk_type.helpdesk_ticket_type_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_type.helpdesk_ticket_view_search
+msgid "Type"
+msgstr "Type"
diff --git a/helpdesk_type/i18n/helpdesk_type.pot b/helpdesk_type/i18n/helpdesk_type.pot
new file mode 100644
index 0000000000..1a00a03983
--- /dev/null
+++ b/helpdesk_type/i18n/helpdesk_type.pot
@@ -0,0 +1,104 @@
+# Translation of Odoo Server.
+# This file contains the translation of the following modules:
+# 	* helpdesk_type
+#
+msgid ""
+msgstr ""
+"Project-Id-Version: Odoo Server 16.0\n"
+"Report-Msgid-Bugs-To: \n"
+"Last-Translator: \n"
+"Language-Team: \n"
+"MIME-Version: 1.0\n"
+"Content-Type: text/plain; charset=UTF-8\n"
+"Content-Transfer-Encoding: \n"
+"Plural-Forms: \n"
+
+#. module: helpdesk_type
+#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket_type__create_uid
+msgid "Created by"
+msgstr ""
+
+#. module: helpdesk_type
+#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket_type__create_date
+msgid "Created on"
+msgstr ""
+
+#. module: helpdesk_type
+#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket_type__display_name
+msgid "Display Name"
+msgstr ""
+
+#. module: helpdesk_type
+#: model:ir.model,name:helpdesk_type.model_helpdesk_ticket
+msgid "Helpdesk Ticket"
+msgstr ""
+
+#. module: helpdesk_type
+#: model:ir.model,name:helpdesk_type.model_helpdesk_ticket_team
+msgid "Helpdesk Ticket Team"
+msgstr ""
+
+#. module: helpdesk_type
+#: model:ir.actions.act_window,name:helpdesk_type.action_helpdesk_ticket_type
+#: model:ir.model,name:helpdesk_type.model_helpdesk_ticket_type
+msgid "Helpdesk Ticket Type"
+msgstr ""
+
+#. module: helpdesk_type
+#: model:ir.model.fields,help:helpdesk_type.field_helpdesk_ticket_type__team_ids
+msgid "Helpdesk teams allowed to use this type."
+msgstr ""
+
+#. module: helpdesk_type
+#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket_type__id
+msgid "ID"
+msgstr ""
+
+#. module: helpdesk_type
+#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket_type____last_update
+msgid "Last Modified on"
+msgstr ""
+
+#. module: helpdesk_type
+#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket_type__write_uid
+msgid "Last Updated by"
+msgstr ""
+
+#. module: helpdesk_type
+#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket_type__write_date
+msgid "Last Updated on"
+msgstr ""
+
+#. module: helpdesk_type
+#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket_type__name
+msgid "Name"
+msgstr ""
+
+#. module: helpdesk_type
+#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket_type__team_ids
+msgid "Teams"
+msgstr ""
+
+#. module: helpdesk_type
+#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket_team__type_ids
+msgid "Ticket Type"
+msgstr ""
+
+#. module: helpdesk_type
+#: model:ir.ui.menu,name:helpdesk_type.helpdesk_ticket_type
+msgid "Ticket Types"
+msgstr ""
+
+#. module: helpdesk_type
+#: model:ir.model.fields,help:helpdesk_type.field_helpdesk_ticket_team__type_ids
+msgid ""
+"Ticket Types the team will use. This team's tickets will only be able to use"
+" those types."
+msgstr ""
+
+#. module: helpdesk_type
+#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket__type_id
+#: model_terms:ir.ui.view,arch_db:helpdesk_type.helpdesk_ticket_type_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_type.helpdesk_ticket_view_search
+msgid "Type"
+msgstr ""
diff --git a/helpdesk_type/i18n/it.po b/helpdesk_type/i18n/it.po
new file mode 100644
index 0000000000..312cb0cbd2
--- /dev/null
+++ b/helpdesk_type/i18n/it.po
@@ -0,0 +1,120 @@
+# Translation of Odoo Server.
+# This file contains the translation of the following modules:
+# 	* helpdesk_type
+#
+msgid ""
+msgstr ""
+"Project-Id-Version: Odoo Server 14.0\n"
+"Report-Msgid-Bugs-To: \n"
+"PO-Revision-Date: 2024-04-29 16:34+0000\n"
+"Last-Translator: mymage <stefano.consolaro@mymage.it>\n"
+"Language-Team: none\n"
+"Language: it\n"
+"MIME-Version: 1.0\n"
+"Content-Type: text/plain; charset=UTF-8\n"
+"Content-Transfer-Encoding: \n"
+"Plural-Forms: nplurals=2; plural=n != 1;\n"
+"X-Generator: Weblate 4.17\n"
+
+#. module: helpdesk_type
+#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket_type__create_uid
+msgid "Created by"
+msgstr "Creato da"
+
+#. module: helpdesk_type
+#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket_type__create_date
+msgid "Created on"
+msgstr "Creato il"
+
+#. module: helpdesk_type
+#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket__display_name
+#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket_team__display_name
+#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket_type__display_name
+msgid "Display Name"
+msgstr "Nome visualizzato"
+
+#. module: helpdesk_type
+#: model:ir.model,name:helpdesk_type.model_helpdesk_ticket
+msgid "Helpdesk Ticket"
+msgstr "Ticket assistenza clienti"
+
+#. module: helpdesk_type
+#: model:ir.model,name:helpdesk_type.model_helpdesk_ticket_team
+msgid "Helpdesk Ticket Team"
+msgstr "Team ticket assistenza clienti"
+
+#. module: helpdesk_type
+#: model:ir.actions.act_window,name:helpdesk_type.action_helpdesk_ticket_type
+#: model:ir.model,name:helpdesk_type.model_helpdesk_ticket_type
+msgid "Helpdesk Ticket Type"
+msgstr "Tipo ticket assistenza clienti"
+
+#. module: helpdesk_type
+#: model:ir.model.fields,help:helpdesk_type.field_helpdesk_ticket_type__team_ids
+msgid "Helpdesk teams allowed to use this type."
+msgstr "I team Helpdesk autorizzati a usare questo tipo."
+
+#. module: helpdesk_type
+#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket__id
+#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket_team__id
+#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket_type__id
+msgid "ID"
+msgstr "ID"
+
+#. module: helpdesk_type
+#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket____last_update
+#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket_team____last_update
+#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket_type____last_update
+msgid "Last Modified on"
+msgstr "Ultima modifica il"
+
+#. module: helpdesk_type
+#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket_type__write_uid
+msgid "Last Updated by"
+msgstr "Ultimo aggiornamento di"
+
+#. module: helpdesk_type
+#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket_type__write_date
+msgid "Last Updated on"
+msgstr "Ultimo aggiornamento il"
+
+#. module: helpdesk_type
+#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket_type__name
+msgid "Name"
+msgstr "Nome"
+
+#. module: helpdesk_type
+#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket_type__team_ids
+msgid "Teams"
+msgstr "Teams"
+
+#. module: helpdesk_type
+#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket_team__type_ids
+msgid "Ticket Type"
+msgstr "Tipo Ticket"
+
+#. module: helpdesk_type
+#: model:ir.ui.menu,name:helpdesk_type.helpdesk_ticket_type
+msgid "Ticket Types"
+msgstr "Tipi Ticket"
+
+#. module: helpdesk_type
+#: model:ir.model.fields,help:helpdesk_type.field_helpdesk_ticket_team__type_ids
+msgid ""
+"Ticket Types the team will use. This team's tickets will only be able to use"
+" those types."
+msgstr ""
+"I Tipi ticket che il team utilizzerà. I ticket di questo team potranno "
+"utilizzare solo questi tipi."
+
+#. module: helpdesk_type
+#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket__type_id
+#: model_terms:ir.ui.view,arch_db:helpdesk_type.helpdesk_ticket_type_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_type.helpdesk_ticket_view_search
+msgid "Type"
+msgstr "Tipo"
+
+#. module: helpdesk_type
+#: model_terms:ir.ui.view,arch_db:helpdesk_type.helpdesk_ticket_type_tree
+msgid "Types"
+msgstr "Tipi"
diff --git a/helpdesk_type/i18n/pt.po b/helpdesk_type/i18n/pt.po
new file mode 100644
index 0000000000..bb18bfebb5
--- /dev/null
+++ b/helpdesk_type/i18n/pt.po
@@ -0,0 +1,120 @@
+# Translation of Odoo Server.
+# This file contains the translation of the following modules:
+# 	* helpdesk_type
+#
+msgid ""
+msgstr ""
+"Project-Id-Version: Odoo Server 14.0\n"
+"Report-Msgid-Bugs-To: \n"
+"PO-Revision-Date: 2024-07-27 15:58+0000\n"
+"Last-Translator: Peter Romão <peterromao@yahoo.co.uk>\n"
+"Language-Team: none\n"
+"Language: pt\n"
+"MIME-Version: 1.0\n"
+"Content-Type: text/plain; charset=UTF-8\n"
+"Content-Transfer-Encoding: \n"
+"Plural-Forms: nplurals=2; plural=n > 1;\n"
+"X-Generator: Weblate 5.6.2\n"
+
+#. module: helpdesk_type
+#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket_type__create_uid
+msgid "Created by"
+msgstr "Criado por"
+
+#. module: helpdesk_type
+#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket_type__create_date
+msgid "Created on"
+msgstr "Criado em"
+
+#. module: helpdesk_type
+#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket__display_name
+#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket_team__display_name
+#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket_type__display_name
+msgid "Display Name"
+msgstr "Nome a Exibir"
+
+#. module: helpdesk_type
+#: model:ir.model,name:helpdesk_type.model_helpdesk_ticket
+msgid "Helpdesk Ticket"
+msgstr "Ticket de Helpdesk"
+
+#. module: helpdesk_type
+#: model:ir.model,name:helpdesk_type.model_helpdesk_ticket_team
+msgid "Helpdesk Ticket Team"
+msgstr "Equipa do Ticket de Helpdesk"
+
+#. module: helpdesk_type
+#: model:ir.actions.act_window,name:helpdesk_type.action_helpdesk_ticket_type
+#: model:ir.model,name:helpdesk_type.model_helpdesk_ticket_type
+msgid "Helpdesk Ticket Type"
+msgstr "Tipo de Ticket de Helpdesk"
+
+#. module: helpdesk_type
+#: model:ir.model.fields,help:helpdesk_type.field_helpdesk_ticket_type__team_ids
+msgid "Helpdesk teams allowed to use this type."
+msgstr "Equipas de Helpdesk autorizadas a utilizar este tipo."
+
+#. module: helpdesk_type
+#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket__id
+#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket_team__id
+#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket_type__id
+msgid "ID"
+msgstr "ID"
+
+#. module: helpdesk_type
+#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket____last_update
+#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket_team____last_update
+#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket_type____last_update
+msgid "Last Modified on"
+msgstr "Última Modificação em"
+
+#. module: helpdesk_type
+#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket_type__write_uid
+msgid "Last Updated by"
+msgstr "Última Atualização por"
+
+#. module: helpdesk_type
+#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket_type__write_date
+msgid "Last Updated on"
+msgstr "Última Atualização em"
+
+#. module: helpdesk_type
+#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket_type__name
+msgid "Name"
+msgstr "Nome"
+
+#. module: helpdesk_type
+#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket_type__team_ids
+msgid "Teams"
+msgstr "Equipas"
+
+#. module: helpdesk_type
+#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket_team__type_ids
+msgid "Ticket Type"
+msgstr "Tipo de Ticket"
+
+#. module: helpdesk_type
+#: model:ir.ui.menu,name:helpdesk_type.helpdesk_ticket_type
+msgid "Ticket Types"
+msgstr "Tipos de Ticket"
+
+#. module: helpdesk_type
+#: model:ir.model.fields,help:helpdesk_type.field_helpdesk_ticket_team__type_ids
+msgid ""
+"Ticket Types the team will use. This team's tickets will only be able to use"
+" those types."
+msgstr ""
+"Tipos de Tickets que a equipa utilizará. Os tickets desta equipa só poderão "
+"usar estes tipos."
+
+#. module: helpdesk_type
+#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket__type_id
+#: model_terms:ir.ui.view,arch_db:helpdesk_type.helpdesk_ticket_type_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_type.helpdesk_ticket_view_search
+msgid "Type"
+msgstr "Tipo"
+
+#. module: helpdesk_type
+#: model_terms:ir.ui.view,arch_db:helpdesk_type.helpdesk_ticket_type_tree
+msgid "Types"
+msgstr "Tipos"
diff --git a/helpdesk_type/i18n/pt_BR.po b/helpdesk_type/i18n/pt_BR.po
new file mode 100644
index 0000000000..8eb122e0e9
--- /dev/null
+++ b/helpdesk_type/i18n/pt_BR.po
@@ -0,0 +1,111 @@
+# Translation of Odoo Server.
+# This file contains the translation of the following modules:
+#	* helpdesk_type
+#
+msgid ""
+msgstr ""
+"Project-Id-Version: Odoo Server 12.0\n"
+"Report-Msgid-Bugs-To: \n"
+"PO-Revision-Date: 2023-10-31 15:37+0000\n"
+"Last-Translator: Adriano Prado <adrianojprado@gmail.com>\n"
+"Language-Team: none\n"
+"Language: pt_BR\n"
+"MIME-Version: 1.0\n"
+"Content-Type: text/plain; charset=UTF-8\n"
+"Content-Transfer-Encoding: \n"
+"Plural-Forms: nplurals=2; plural=n > 1;\n"
+"X-Generator: Weblate 4.17\n"
+
+#. module: helpdesk_type
+#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket_type__create_uid
+msgid "Created by"
+msgstr "Criado por"
+
+#. module: helpdesk_type
+#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket_type__create_date
+msgid "Created on"
+msgstr "Criado em"
+
+#. module: helpdesk_type
+#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket_type__display_name
+msgid "Display Name"
+msgstr "Nome Exibido"
+
+#. module: helpdesk_type
+#: model:ir.model,name:helpdesk_type.model_helpdesk_ticket
+msgid "Helpdesk Ticket"
+msgstr "Chamado"
+
+#. module: helpdesk_type
+#: model:ir.model,name:helpdesk_type.model_helpdesk_ticket_team
+msgid "Helpdesk Ticket Team"
+msgstr "Equipe do Chamado"
+
+#. module: helpdesk_type
+#: model:ir.actions.act_window,name:helpdesk_type.action_helpdesk_ticket_type
+#: model:ir.model,name:helpdesk_type.model_helpdesk_ticket_type
+msgid "Helpdesk Ticket Type"
+msgstr "Tipo do Chamado"
+
+#. module: helpdesk_type
+#: model:ir.model.fields,help:helpdesk_type.field_helpdesk_ticket_type__team_ids
+msgid "Helpdesk teams allowed to use this type."
+msgstr "As equipes da central de ajuda podem usar esse tipo."
+
+#. module: helpdesk_type
+#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket_type__id
+msgid "ID"
+msgstr "ID"
+
+#. module: helpdesk_type
+#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket_type____last_update
+msgid "Last Modified on"
+msgstr "??ltima Modifica????o em"
+
+#. module: helpdesk_type
+#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket_type__write_uid
+msgid "Last Updated by"
+msgstr "??ltima Atualiza????o por"
+
+#. module: helpdesk_type
+#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket_type__write_date
+msgid "Last Updated on"
+msgstr "??ltima Atualiza????o em"
+
+#. module: helpdesk_type
+#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket_type__name
+msgid "Name"
+msgstr "Nome"
+
+#. module: helpdesk_type
+#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket_type__team_ids
+msgid "Teams"
+msgstr "Equipes"
+
+#. module: helpdesk_type
+#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket_team__type_ids
+msgid "Ticket Type"
+msgstr "Tipo de Chamado"
+
+#. module: helpdesk_type
+#: model:ir.ui.menu,name:helpdesk_type.helpdesk_ticket_type
+msgid "Ticket Types"
+msgstr "Tipos de Chamado"
+
+#. module: helpdesk_type
+#: model:ir.model.fields,help:helpdesk_type.field_helpdesk_ticket_team__type_ids
+msgid "Ticket Types the team will use. This team's tickets will only be able to use those types."
+msgstr ""
+"Tipos de chamado que a equipe usar??. Os chamados dessa equipe s?? poder??o "
+"usar esses tipos."
+
+#. module: helpdesk_type
+#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket__type_id
+#: model_terms:ir.ui.view,arch_db:helpdesk_type.helpdesk_ticket_type_form
+msgid "Type"
+msgstr "Tipo"
+
+#. module: helpdesk_type
+#: model_terms:ir.ui.view,arch_db:helpdesk_type.helpdesk_ticket_type_tree
+msgid "Types"
+msgstr "Tipos"
diff --git a/helpdesk_type/i18n/sv.po b/helpdesk_type/i18n/sv.po
new file mode 100644
index 0000000000..95c54bf9bc
--- /dev/null
+++ b/helpdesk_type/i18n/sv.po
@@ -0,0 +1,109 @@
+# Translation of Odoo Server.
+# This file contains the translation of the following modules:
+# 	* helpdesk_type
+#
+msgid ""
+msgstr ""
+"Project-Id-Version: Odoo Server 16.0\n"
+"Report-Msgid-Bugs-To: \n"
+"PO-Revision-Date: 2024-09-26 14:06+0000\n"
+"Last-Translator: jakobkrabbe <jakob@syscare.se>\n"
+"Language-Team: none\n"
+"Language: sv\n"
+"MIME-Version: 1.0\n"
+"Content-Type: text/plain; charset=UTF-8\n"
+"Content-Transfer-Encoding: \n"
+"Plural-Forms: nplurals=2; plural=n != 1;\n"
+"X-Generator: Weblate 5.6.2\n"
+
+#. module: helpdesk_type
+#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket_type__create_uid
+msgid "Created by"
+msgstr "Skapad av"
+
+#. module: helpdesk_type
+#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket_type__create_date
+msgid "Created on"
+msgstr "Skapad på"
+
+#. module: helpdesk_type
+#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket_type__display_name
+msgid "Display Name"
+msgstr "Visningsnamn"
+
+#. module: helpdesk_type
+#: model:ir.model,name:helpdesk_type.model_helpdesk_ticket
+msgid "Helpdesk Ticket"
+msgstr "Helpdesk-ärende"
+
+#. module: helpdesk_type
+#: model:ir.model,name:helpdesk_type.model_helpdesk_ticket_team
+msgid "Helpdesk Ticket Team"
+msgstr "Helpdesk ärende Team"
+
+#. module: helpdesk_type
+#: model:ir.actions.act_window,name:helpdesk_type.action_helpdesk_ticket_type
+#: model:ir.model,name:helpdesk_type.model_helpdesk_ticket_type
+msgid "Helpdesk Ticket Type"
+msgstr "Typ av ärende i helpdesk"
+
+#. module: helpdesk_type
+#: model:ir.model.fields,help:helpdesk_type.field_helpdesk_ticket_type__team_ids
+msgid "Helpdesk teams allowed to use this type."
+msgstr "Helpdesk-team får använda den här typen."
+
+#. module: helpdesk_type
+#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket_type__id
+msgid "ID"
+msgstr "ID"
+
+#. module: helpdesk_type
+#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket_type____last_update
+msgid "Last Modified on"
+msgstr "Senast ändrad den"
+
+#. module: helpdesk_type
+#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket_type__write_uid
+msgid "Last Updated by"
+msgstr "Senast uppdaterad av"
+
+#. module: helpdesk_type
+#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket_type__write_date
+msgid "Last Updated on"
+msgstr "Senast uppdaterad den"
+
+#. module: helpdesk_type
+#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket_type__name
+msgid "Name"
+msgstr "Namn"
+
+#. module: helpdesk_type
+#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket_type__team_ids
+msgid "Teams"
+msgstr "Lag"
+
+#. module: helpdesk_type
+#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket_team__type_ids
+msgid "Ticket Type"
+msgstr "Ärendetyp"
+
+#. module: helpdesk_type
+#: model:ir.ui.menu,name:helpdesk_type.helpdesk_ticket_type
+msgid "Ticket Types"
+msgstr "Ärendetyper"
+
+#. module: helpdesk_type
+#: model:ir.model.fields,help:helpdesk_type.field_helpdesk_ticket_team__type_ids
+msgid ""
+"Ticket Types the team will use. This team's tickets will only be able to use"
+" those types."
+msgstr ""
+"Ärendetyper som laget kommer att använda. Teamets ärenden kommer endast att "
+"kunna använda dessa typer."
+
+#. module: helpdesk_type
+#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket__type_id
+#: model_terms:ir.ui.view,arch_db:helpdesk_type.helpdesk_ticket_type_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_type.helpdesk_ticket_view_search
+msgid "Type"
+msgstr "Typ"
diff --git a/helpdesk_type/models/__init__.py b/helpdesk_type/models/__init__.py
new file mode 100644
index 0000000000..bb8f5c0f80
--- /dev/null
+++ b/helpdesk_type/models/__init__.py
@@ -0,0 +1,6 @@
+# Copyright (C) 2019 Open Source Integrators
+# Copyright (C) 2019 Konos
+# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl).
+from . import helpdesk_ticket
+from . import helpdesk_ticket_type
+from . import helpdesk_ticket_team
diff --git a/helpdesk_type/models/helpdesk_ticket.py b/helpdesk_type/models/helpdesk_ticket.py
new file mode 100644
index 0000000000..93fa122ba2
--- /dev/null
+++ b/helpdesk_type/models/helpdesk_ticket.py
@@ -0,0 +1,16 @@
+# Copyright (c) 2019 Open Source Integrators
+# Copyright (C) 2019 Konos
+# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl).
+from odoo import api, fields, models
+
+
+class HelpdeskTicket(models.Model):
+    _inherit = "helpdesk.ticket"
+
+    type_id = fields.Many2one("helpdesk.ticket.type", string="Type")
+
+    @api.onchange("type_id")
+    def _onchange_type_id(self):
+        if self.type_id and self.team_id and self.type_id not in self.team_id.type_ids:
+            self.team_id = False
+            self.user_id = False
diff --git a/helpdesk_type/models/helpdesk_ticket_team.py b/helpdesk_type/models/helpdesk_ticket_team.py
new file mode 100644
index 0000000000..778b2d7eb4
--- /dev/null
+++ b/helpdesk_type/models/helpdesk_ticket_team.py
@@ -0,0 +1,15 @@
+# Copyright (c) 2019 Open Source Integrators
+# Copyright (C) 2019 Konos
+# License LGPL-3.0 or later (http://www.gnu.org/licenses/lgpl).
+from odoo import fields, models
+
+
+class HelpdeskTeam(models.Model):
+    _inherit = "helpdesk.ticket.team"
+
+    type_ids = fields.Many2many(
+        "helpdesk.ticket.type",
+        string="Ticket Type",
+        help="Ticket Types the team will use. This team's tickets will only "
+        "be able to use those types.",
+    )
diff --git a/helpdesk_type/models/helpdesk_ticket_type.py b/helpdesk_type/models/helpdesk_ticket_type.py
new file mode 100644
index 0000000000..1ea4a32ea7
--- /dev/null
+++ b/helpdesk_type/models/helpdesk_ticket_type.py
@@ -0,0 +1,18 @@
+# Copyright (C) 2019 Konos
+# License LGPL-3.0 or later (http://www.gnu.org/licenses/lgpl).
+from odoo import fields, models
+
+
+class HelpdeskType(models.Model):
+    """Helpdesk Type"""
+
+    _name = "helpdesk.ticket.type"
+    _description = "Helpdesk Ticket Type"
+    _order = "name asc"
+
+    name = fields.Char(required=True)
+    team_ids = fields.Many2many(
+        "helpdesk.ticket.team",
+        string="Teams",
+        help="Helpdesk teams allowed to use this type.",
+    )
diff --git a/helpdesk_type/pyproject.toml b/helpdesk_type/pyproject.toml
new file mode 100644
index 0000000000..4231d0cccb
--- /dev/null
+++ b/helpdesk_type/pyproject.toml
@@ -0,0 +1,3 @@
+[build-system]
+requires = ["whool"]
+build-backend = "whool.buildapi"
diff --git a/helpdesk_type/readme/CONFIGURE.md b/helpdesk_type/readme/CONFIGURE.md
new file mode 100644
index 0000000000..e524f1f0fd
--- /dev/null
+++ b/helpdesk_type/readme/CONFIGURE.md
@@ -0,0 +1,2 @@
+- Go to Helpdesk \> Configuration \> Ticket Types
+- Create your list of types
diff --git a/helpdesk_type/readme/CONTRIBUTORS.md b/helpdesk_type/readme/CONTRIBUTORS.md
new file mode 100644
index 0000000000..1439925a35
--- /dev/null
+++ b/helpdesk_type/readme/CONTRIBUTORS.md
@@ -0,0 +1,8 @@
+- [Open Source Integrators](https://www.opensourceintegrators.com):
+  - Maxime Chambreuil \<<mchambreuil@opensourceintegrators.com>\>
+- [Konos](https://www.konos.cl):
+  - Nelson Sanchez \<<nramirez@konos.cl>\>
+- [Solvos](https://www.solvos.es):
+  - David Alonso \<<david.alonso@solvos.es>\>
+- [Camptocamp](https://www.camptocamp.com):
+  - Italo Lopes \<<italo.lopes@camptocamp.com>\>
diff --git a/helpdesk_type/readme/DESCRIPTION.md b/helpdesk_type/readme/DESCRIPTION.md
new file mode 100644
index 0000000000..15f6855450
--- /dev/null
+++ b/helpdesk_type/readme/DESCRIPTION.md
@@ -0,0 +1 @@
+This module adds a type field on the helpdesk ticket.
diff --git a/helpdesk_type/readme/USAGE.md b/helpdesk_type/readme/USAGE.md
new file mode 100644
index 0000000000..db7f2a3787
--- /dev/null
+++ b/helpdesk_type/readme/USAGE.md
@@ -0,0 +1,2 @@
+- Go to Helpdesk
+- Create a ticket and set its type.
diff --git a/helpdesk_type/security/ir.model.access.csv b/helpdesk_type/security/ir.model.access.csv
new file mode 100644
index 0000000000..c4057f7e2d
--- /dev/null
+++ b/helpdesk_type/security/ir.model.access.csv
@@ -0,0 +1,3 @@
+id,name,model_id:id,group_id:id,perm_read,perm_write,perm_create,perm_unlink
+ir_model_access_helpdesk_ticket_type_user,helpdesk_ticket_type_group_user,model_helpdesk_ticket_type,helpdesk_mgmt.group_helpdesk_user,1,0,0,0
+ir_model_access_helpdesk_ticket_type_manager,helpdesk_ticket_type_group_manager,model_helpdesk_ticket_type,helpdesk_mgmt.group_helpdesk_manager,1,1,1,1
diff --git a/helpdesk_type/static/description/icon.png b/helpdesk_type/static/description/icon.png
new file mode 100644
index 0000000000..3a0328b516
Binary files /dev/null and b/helpdesk_type/static/description/icon.png differ
diff --git a/helpdesk_type/static/description/index.html b/helpdesk_type/static/description/index.html
new file mode 100644
index 0000000000..35ee8a2727
--- /dev/null
+++ b/helpdesk_type/static/description/index.html
@@ -0,0 +1,454 @@
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+<head>
+<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
+<meta name="generator" content="Docutils: https://docutils.sourceforge.io/" />
+<title>Helpdesk Ticket Type</title>
+<style type="text/css">
+
+/*
+:Author: David Goodger (goodger@python.org)
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+</style>
+</head>
+<body>
+<div class="document" id="helpdesk-ticket-type">
+<h1 class="title">Helpdesk Ticket Type</h1>
+
+<!-- !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
+!! This file is generated by oca-gen-addon-readme !!
+!! changes will be overwritten.                   !!
+!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
+!! source digest: sha256:6945fef6554d854b1909eb7ced67baaf29f37bbfb1143c4bf222cdccfc53636f
+!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! -->
+<p><a class="reference external image-reference" href="https://odoo-community.org/page/development-status"><img alt="Beta" src="https://img.shields.io/badge/maturity-Beta-yellow.png" /></a> <a class="reference external image-reference" href="http://www.gnu.org/licenses/agpl-3.0-standalone.html"><img alt="License: AGPL-3" src="https://img.shields.io/badge/licence-AGPL--3-blue.png" /></a> <a class="reference external image-reference" href="https://github.com/OCA/helpdesk/tree/17.0/helpdesk_type"><img alt="OCA/helpdesk" src="https://img.shields.io/badge/github-OCA%2Fhelpdesk-lightgray.png?logo=github" /></a> <a class="reference external image-reference" href="https://translation.odoo-community.org/projects/helpdesk-17-0/helpdesk-17-0-helpdesk_type"><img alt="Translate me on Weblate" src="https://img.shields.io/badge/weblate-Translate%20me-F47D42.png" /></a> <a class="reference external image-reference" href="https://runboat.odoo-community.org/builds?repo=OCA/helpdesk&amp;target_branch=17.0"><img alt="Try me on Runboat" src="https://img.shields.io/badge/runboat-Try%20me-875A7B.png" /></a></p>
+<p>This module adds a type field on the helpdesk ticket.</p>
+<p><strong>Table of contents</strong></p>
+<div class="contents local topic" id="contents">
+<ul class="simple">
+<li><a class="reference internal" href="#configuration" id="toc-entry-1">Configuration</a></li>
+<li><a class="reference internal" href="#usage" id="toc-entry-2">Usage</a></li>
+<li><a class="reference internal" href="#bug-tracker" id="toc-entry-3">Bug Tracker</a></li>
+<li><a class="reference internal" href="#credits" id="toc-entry-4">Credits</a><ul>
+<li><a class="reference internal" href="#authors" id="toc-entry-5">Authors</a></li>
+<li><a class="reference internal" href="#contributors" id="toc-entry-6">Contributors</a></li>
+<li><a class="reference internal" href="#maintainers" id="toc-entry-7">Maintainers</a></li>
+</ul>
+</li>
+</ul>
+</div>
+<div class="section" id="configuration">
+<h1><a class="toc-backref" href="#toc-entry-1">Configuration</a></h1>
+<ul class="simple">
+<li>Go to Helpdesk &gt; Configuration &gt; Ticket Types</li>
+<li>Create your list of types</li>
+</ul>
+</div>
+<div class="section" id="usage">
+<h1><a class="toc-backref" href="#toc-entry-2">Usage</a></h1>
+<ul class="simple">
+<li>Go to Helpdesk</li>
+<li>Create a ticket and set its type.</li>
+</ul>
+</div>
+<div class="section" id="bug-tracker">
+<h1><a class="toc-backref" href="#toc-entry-3">Bug Tracker</a></h1>
+<p>Bugs are tracked on <a class="reference external" href="https://github.com/OCA/helpdesk/issues">GitHub Issues</a>.
+In case of trouble, please check there if your issue has already been reported.
+If you spotted it first, help us to smash it by providing a detailed and welcomed
+<a class="reference external" href="https://github.com/OCA/helpdesk/issues/new?body=module:%20helpdesk_type%0Aversion:%2017.0%0A%0A**Steps%20to%20reproduce**%0A-%20...%0A%0A**Current%20behavior**%0A%0A**Expected%20behavior**">feedback</a>.</p>
+<p>Do not contact contributors directly about support or help with technical issues.</p>
+</div>
+<div class="section" id="credits">
+<h1><a class="toc-backref" href="#toc-entry-4">Credits</a></h1>
+<div class="section" id="authors">
+<h2><a class="toc-backref" href="#toc-entry-5">Authors</a></h2>
+<ul class="simple">
+<li>Konos</li>
+<li>Open Source Integrators</li>
+</ul>
+</div>
+<div class="section" id="contributors">
+<h2><a class="toc-backref" href="#toc-entry-6">Contributors</a></h2>
+<ul class="simple">
+<li><a class="reference external" href="https://www.opensourceintegrators.com">Open Source Integrators</a>:<ul>
+<li>Maxime Chambreuil &lt;<a class="reference external" href="mailto:mchambreuil&#64;opensourceintegrators.com">mchambreuil&#64;opensourceintegrators.com</a>&gt;</li>
+</ul>
+</li>
+<li><a class="reference external" href="https://www.konos.cl">Konos</a>:<ul>
+<li>Nelson Sanchez &lt;<a class="reference external" href="mailto:nramirez&#64;konos.cl">nramirez&#64;konos.cl</a>&gt;</li>
+</ul>
+</li>
+<li><a class="reference external" href="https://www.solvos.es">Solvos</a>:<ul>
+<li>David Alonso &lt;<a class="reference external" href="mailto:david.alonso&#64;solvos.es">david.alonso&#64;solvos.es</a>&gt;</li>
+</ul>
+</li>
+<li><a class="reference external" href="https://www.camptocamp.com">Camptocamp</a>:<ul>
+<li>Italo Lopes &lt;<a class="reference external" href="mailto:italo.lopes&#64;camptocamp.com">italo.lopes&#64;camptocamp.com</a>&gt;</li>
+</ul>
+</li>
+</ul>
+</div>
+<div class="section" id="maintainers">
+<h2><a class="toc-backref" href="#toc-entry-7">Maintainers</a></h2>
+<p>This module is maintained by the OCA.</p>
+<a class="reference external image-reference" href="https://odoo-community.org"><img alt="Odoo Community Association" src="https://odoo-community.org/logo.png" /></a>
+<p>OCA, or the Odoo Community Association, is a nonprofit organization whose
+mission is to support the collaborative development of Odoo features and
+promote its widespread use.</p>
+<p>Current <a class="reference external" href="https://odoo-community.org/page/maintainer-role">maintainers</a>:</p>
+<p><a class="reference external image-reference" href="https://github.com/nelsonramirezs"><img alt="nelsonramirezs" src="https://github.com/nelsonramirezs.png?size=40px" /></a> <a class="reference external image-reference" href="https://github.com/max3903"><img alt="max3903" src="https://github.com/max3903.png?size=40px" /></a></p>
+<p>This module is part of the <a class="reference external" href="https://github.com/OCA/helpdesk/tree/17.0/helpdesk_type">OCA/helpdesk</a> project on GitHub.</p>
+<p>You are welcome to contribute. To learn how please visit <a class="reference external" href="https://odoo-community.org/page/Contribute">https://odoo-community.org/page/Contribute</a>.</p>
+</div>
+</div>
+</div>
+</body>
+</html>
diff --git a/helpdesk_type/tests/__init__.py b/helpdesk_type/tests/__init__.py
new file mode 100644
index 0000000000..42e8fd9147
--- /dev/null
+++ b/helpdesk_type/tests/__init__.py
@@ -0,0 +1 @@
+from . import test_helpdesk_type
diff --git a/helpdesk_type/tests/test_helpdesk_type.py b/helpdesk_type/tests/test_helpdesk_type.py
new file mode 100644
index 0000000000..37d02170ce
--- /dev/null
+++ b/helpdesk_type/tests/test_helpdesk_type.py
@@ -0,0 +1,50 @@
+from odoo.addons.helpdesk_mgmt.tests import test_helpdesk_ticket
+
+
+class TestHelpdeskType(test_helpdesk_ticket.TestHelpdeskTicket):
+    @classmethod
+    def setUpClass(cls):
+        super().setUpClass()
+        Ticket = cls.env["helpdesk.ticket"]
+        Team = cls.env["helpdesk.ticket.team"]
+        Type = cls.env["helpdesk.ticket.type"]
+
+        cls.ht_team1 = Team.create({"name": "Team 1", "user_ids": [(4, cls.user.id)]})
+        cls.ht_type1 = Type.create(
+            {"name": "Type 1", "team_ids": [(4, cls.ht_team1.id)]}
+        )
+        cls.ht_type2 = Type.create({"name": "Type 2"})
+        cls.ht_ticket1 = Ticket.create(
+            {"name": "Test 1", "description": "Ticket test 1"}
+        )
+
+    def test_helpdesk_onchange_type_id(self):
+        self.ht_ticket1.write({"team_id": self.ht_team1.id, "user_id": self.user.id})
+
+        self.ht_ticket1.type_id = self.ht_type1
+        self.ht_ticket1._onchange_type_id()
+        self.assertEqual(
+            self.ht_ticket1.team_id,
+            self.ht_team1,
+            "Helpdesk Ticket: when type is changed, ticket team should be unchanged"
+            " if current team belongs to the new type",
+        )
+        self.assertEqual(
+            self.ht_ticket1.user_id,
+            self.user,
+            "Helpdesk Ticket: when type is changed, ticket user should be unchanged"
+            " if user belongs to a that belongs to the new type",
+        )
+
+        self.ht_ticket1.type_id = self.ht_type2
+        self.ht_ticket1._onchange_type_id()
+        self.assertFalse(
+            self.ht_ticket1.team_id,
+            "Helpdesk Ticket: When type is changed, ticket team should be reset if"
+            " current team does not belong to the new type",
+        )
+        self.assertFalse(
+            self.ht_ticket1.user_id,
+            "Helpdesk Ticket: When type is changed, ticket user should be reset if"
+            " current user does not belong to a team assigned to the new type",
+        )
diff --git a/helpdesk_type/views/helpdesk_ticket.xml b/helpdesk_type/views/helpdesk_ticket.xml
new file mode 100644
index 0000000000..940d4d38d1
--- /dev/null
+++ b/helpdesk_type/views/helpdesk_ticket.xml
@@ -0,0 +1,59 @@
+<!-- Copyright (C) 2019 Konos
+     License LGPL-3.0 or later (http://www.gnu.org/licenses/lgpl). -->
+<odoo>
+    <record id="view_helpdesk_ticket_form_type" model="ir.ui.view">
+        <field name="name">Add Type on Helpdesk</field>
+        <field name="model">helpdesk.ticket</field>
+        <field name="inherit_id" ref="helpdesk_mgmt.ticket_view_form" />
+        <field name="arch" type="xml">
+            <field name="team_id" position="before">
+                <field name="type_id" />
+            </field>
+            <xpath expr="//field[@name='team_id']" position="attributes">
+                <attribute name="domain">
+                    [('type_ids', 'in', type_id)]
+                </attribute>
+            </xpath>
+        </field>
+    </record>
+    <record id="helpdesk_ticket_view_search" model="ir.ui.view">
+        <field name="name">helpdesk.ticket.view.search</field>
+        <field name="model">helpdesk.ticket</field>
+        <field name="inherit_id" ref="helpdesk_mgmt.helpdesk_ticket_view_search" />
+        <field name="arch" type="xml">
+            <xpath expr="//field[@name='stage_id']" position="after">
+                <field name="type_id" />
+            </xpath>
+            <xpath expr="//filter[@name='group_stage']" position="after">
+                <filter
+                    string="Type"
+                    name="group_type"
+                    domain="[]"
+                    context="{'group_by':'type_id'}"
+                />
+            </xpath>
+        </field>
+    </record>
+    <record id="ticket_view_tree" model="ir.ui.view">
+        <field name="name">helpdesk.ticket.view.tree (in helpdesk_type)</field>
+        <field name="model">helpdesk.ticket</field>
+        <field name="inherit_id" ref="helpdesk_mgmt.ticket_view_tree" />
+        <field name="arch" type="xml">
+            <field name="tag_ids" position="before">
+                <field name="type_id" optional="show" />
+            </field>
+        </field>
+    </record>
+    <record id="view_helpdesk_ticket_kanban" model="ir.ui.view">
+        <field name="name">helpdesk.ticket.kanban (in helpdesk_type)</field>
+        <field name="model">helpdesk.ticket</field>
+        <field name="inherit_id" ref="helpdesk_mgmt.view_helpdesk_ticket_kanban" />
+        <field name="arch" type="xml">
+            <xpath expr="//templates//field[@name='number']" position="after">
+                <small class="o_kanban_record_subtitle">
+                    <i><field name="type_id" /></i>
+                </small>
+            </xpath>
+        </field>
+    </record>
+</odoo>
diff --git a/helpdesk_type/views/helpdesk_ticket_team.xml b/helpdesk_type/views/helpdesk_ticket_team.xml
new file mode 100644
index 0000000000..d566aa322e
--- /dev/null
+++ b/helpdesk_type/views/helpdesk_ticket_team.xml
@@ -0,0 +1,14 @@
+<!-- Copyright (C) 2019 Konos
+     License LGPL-3.0 or later (http://www.gnu.org/licenses/lgpl). -->
+<odoo>
+    <record id="view_helpdesk_ticket_team_type" model="ir.ui.view">
+        <field name="name">helpdesk.ticket.team.type.form</field>
+        <field name="model">helpdesk.ticket.team</field>
+        <field name="inherit_id" ref="helpdesk_mgmt.view_helpdesk_team_form" />
+        <field name="arch" type="xml">
+            <field name="show_in_portal" position="after">
+                <field name="type_ids" widget="many2many_tags" />
+            </field>
+        </field>
+    </record>
+</odoo>
diff --git a/helpdesk_type/views/helpdesk_ticket_type.xml b/helpdesk_type/views/helpdesk_ticket_type.xml
new file mode 100644
index 0000000000..52152dcb14
--- /dev/null
+++ b/helpdesk_type/views/helpdesk_ticket_type.xml
@@ -0,0 +1,37 @@
+<!-- Copyright (C) 2019 Konos
+     License LGPL-3.0 or later (http://www.gnu.org/licenses/lgpl). -->
+<odoo>
+    <record model="ir.ui.view" id="helpdesk_ticket_type_form">
+        <field name="name">helpdesk.ticket.type.form</field>
+        <field name="model">helpdesk.ticket.type</field>
+        <field name="arch" type="xml">
+            <form string="Type">
+                <group>
+                    <field name="name" />
+                    <field name="team_ids" />
+                </group>
+            </form>
+        </field>
+    </record>
+    <record model="ir.ui.view" id="helpdesk_ticket_type_tree">
+        <field name="name">helpdesk.ticket.type.tree</field>
+        <field name="model">helpdesk.ticket.type</field>
+        <field name="arch" type="xml">
+            <tree>
+                <field name="name" />
+            </tree>
+        </field>
+    </record>
+    <record id="action_helpdesk_ticket_type" model="ir.actions.act_window">
+        <field name="name">Helpdesk Ticket Type</field>
+        <field name="res_model">helpdesk.ticket.type</field>
+        <field name="view_mode">tree,form</field>
+    </record>
+    <menuitem
+        name="Ticket Types"
+        id="helpdesk_ticket_type"
+        parent="helpdesk_mgmt.helpdesk_ticket_config_main_menu"
+        action="action_helpdesk_ticket_type"
+        sequence="5"
+    />
+</odoo>
diff --git a/test-requirements.txt b/test-requirements.txt
new file mode 100644
index 0000000000..f63c9aaebc
--- /dev/null
+++ b/test-requirements.txt
@@ -0,0 +1 @@
+odoo-addon-helpdesk_mgmt @ git+https://github.com/OCA/helpdesk.git@refs/pull/638/head#subdirectory=helpdesk_mgmt
\ No newline at end of file