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Is your feature request related to a problem? Please describe.
Finding help in Robosats can be tough for beginners.
Describe the solution you'd like
Provide some more help/support/FAQ options
Describe alternatives you've considered
I looked at more complex help systems. I think at least initially just a few basic changes would make a big difference
Additional context The current menu at top is this:
Quick-Start
Tutorials
Stats
Contribute
Blog
Magnifying glass icon, seems like it only searches the blog, which is one post
I suggest this change:
Instead of magnifying glass - a HELP link
FAQ page:
Make a page here with the 10 or so most common issues currently, with solution. (will expand this later). Make it easy for people to link to a specific issue.
Here are my initial ideas for FAQ topics:
What's the current status of Robosats? Is it working or is it down?
How do I set up telegram notifications for my robot?
Can I get notifications when an order is posted on RoboSats? (@RobosatsAlertBot on Telegram)
I'm getting the error "Lightning Routing Failed"
I'm stuck on the message "Attempting lightning payment"
I lost my robot token, is there a way to recover it?
Are there any special situations I should be aware with, when using Phoenix?
I'm getting the message "Error: Error encrypting message: Could not find valid self-signature in key XXXXXXX: Signature creation time is in the future"
I'm getting the message "The PGP signed cleartext message is not valid"
I get the message "Maker Bond unlocked", but my wallet still shows Pending
Are there any statistics on Robosats usage?
Can I use Robosats on my phone?
Where can I get personalized help on an order?
Is there a is the community chat for Robosats?
How does Robosats make money?
Which lightening wallet should I use?
What payment methods are supported?
Why should I always use a new robot, for every trade?
I created an order. Can I cancel it without penalty?
PLUS all the FAQ type questions that are currently under ...MORE -> Robosats Information (when on the main site, not learn.robosats.com)
Community page:
Write up the different options for community help, on Telegram, Simplex Chat, etc
Also delete the "under construction" stubs on Quick Start (Fast, Safe, lightening channels)
The text was updated successfully, but these errors were encountered:
Depending on how this goes, I have some other ideas about some additional steps that could make learn.robosats.com more helpful. I will add them as an issue later on.
Is your feature request related to a problem? Please describe.
Finding help in Robosats can be tough for beginners.
Describe the solution you'd like
Provide some more help/support/FAQ options
Describe alternatives you've considered
I looked at more complex help systems. I think at least initially just a few basic changes would make a big difference
Additional context
The current menu at top is this:
Quick-Start
Tutorials
Stats
Contribute
Blog
Magnifying glass icon, seems like it only searches the blog, which is one post
I suggest this change:
Instead of magnifying glass - a HELP link
Help page (new) would have
FAQ link (new page)
Link to currently existing Quick Start Documents (https://learn.robosats.com/docs/quick-start/)
Community link (new page)
FAQ page:
Make a page here with the 10 or so most common issues currently, with solution. (will expand this later). Make it easy for people to link to a specific issue.
Here are my initial ideas for FAQ topics:
PLUS all the FAQ type questions that are currently under ...MORE -> Robosats Information (when on the main site, not learn.robosats.com)
Community page:
Write up the different options for community help, on Telegram, Simplex Chat, etc
Also delete the "under construction" stubs on Quick Start (Fast, Safe, lightening channels)
The text was updated successfully, but these errors were encountered: