diff --git a/apps/meteor/app/livechat/imports/server/rest/visitors.ts b/apps/meteor/app/livechat/imports/server/rest/visitors.ts
index 43dff642c4b72..1409b30ab0405 100644
--- a/apps/meteor/app/livechat/imports/server/rest/visitors.ts
+++ b/apps/meteor/app/livechat/imports/server/rest/visitors.ts
@@ -163,6 +163,7 @@ API.v1.addRoute(
 		async get() {
 			const { offset, count } = this.getPaginationItems();
 			const { sort } = this.parseJsonQuery();
+			const { searchTerm } = this.requestParams();
 
 			const room = LivechatRooms.findOneById(this.urlParams.rid);
 
@@ -174,7 +175,7 @@ API.v1.addRoute(
 				throw new Error('not-allowed');
 			}
 
-			const { cursor, totalCount } = Messages.findLivechatClosedMessages(this.urlParams.rid, {
+			const { cursor, totalCount } = Messages.findLivechatClosedMessages(this.urlParams.rid, searchTerm, {
 				sort: sort || { ts: -1 },
 				skip: offset,
 				limit: count,
diff --git a/apps/meteor/server/models/raw/Messages.ts b/apps/meteor/server/models/raw/Messages.ts
index e5e587088fa4e..74a29de0e706d 100644
--- a/apps/meteor/server/models/raw/Messages.ts
+++ b/apps/meteor/server/models/raw/Messages.ts
@@ -221,11 +221,12 @@ export class MessagesRaw extends BaseRaw<IMessage> implements IMessagesModel {
 		return this.col.aggregate(params).toArray();
 	}
 
-	findLivechatClosedMessages(rid: IRoom['_id'], options: FindOptions<IMessage>): FindPaginated<FindCursor<IMessage>> {
+	findLivechatClosedMessages(rid: IRoom['_id'], searchTerm?: string, options?: FindOptions<IMessage>): FindPaginated<FindCursor<IMessage>> {
 		return this.findPaginated(
 			{
 				rid,
 				$or: [{ t: { $exists: false } }, { t: 'livechat-close' }],
+				...(searchTerm && { msg: new RegExp(escapeRegExp(searchTerm), 'ig') }),
 			},
 			options,
 		);
diff --git a/apps/meteor/tests/end-to-end/api/livechat/00-rooms.ts b/apps/meteor/tests/end-to-end/api/livechat/00-rooms.ts
index f633fd7a538ff..61ee8674aaed5 100644
--- a/apps/meteor/tests/end-to-end/api/livechat/00-rooms.ts
+++ b/apps/meteor/tests/end-to-end/api/livechat/00-rooms.ts
@@ -687,6 +687,63 @@ describe('LIVECHAT - rooms', function () {
 			expect(body.total).to.be.an('number').equal(1);
 			expect(body.messages[0]).to.have.property('msg', 'Hello');
 		});
+		it('should return the messages of the room matching by searchTerm', async () => {
+			const visitor = await createVisitor();
+			const room = await createLivechatRoom(visitor.token);
+			await sendMessage(room._id, 'Hello', visitor.token);
+			await sendMessage(room._id, 'Random', visitor.token);
+
+			const { body } = await request
+				.get(api(`livechat/${room._id}/messages`))
+				.query({ searchTerm: 'Ran' })
+				.set(credentials)
+				.expect('Content-Type', 'application/json')
+				.expect(200);
+
+			expect(body).to.have.property('success', true);
+			expect(body).to.have.property('messages');
+			expect(body.messages).to.be.an('array');
+			expect(body.total).to.be.an('number').equal(1);
+			expect(body.messages[0]).to.have.property('msg', 'Random');
+		});
+		it('should return the messages of the room matching by partial searchTerm', async () => {
+			const visitor = await createVisitor();
+			const room = await createLivechatRoom(visitor.token);
+			await sendMessage(room._id, 'Hello', visitor.token);
+			await sendMessage(room._id, 'Random', visitor.token);
+
+			const { body } = await request
+				.get(api(`livechat/${room._id}/messages`))
+				.query({ searchTerm: 'ndo' })
+				.set(credentials)
+				.expect('Content-Type', 'application/json')
+				.expect(200);
+
+			expect(body).to.have.property('success', true);
+			expect(body).to.have.property('messages');
+			expect(body.messages).to.be.an('array');
+			expect(body.total).to.be.an('number').equal(1);
+			expect(body.messages[0]).to.have.property('msg', 'Random');
+		});
+		it('should return everything when searchTerm is ""', async () => {
+			const visitor = await createVisitor();
+			const room = await createLivechatRoom(visitor.token);
+			await sendMessage(room._id, 'Hello', visitor.token);
+			await sendMessage(room._id, 'Random', visitor.token);
+
+			const { body } = await request
+				.get(api(`livechat/${room._id}/messages`))
+				.query({ searchTerm: '' })
+				.set(credentials)
+				.expect('Content-Type', 'application/json')
+				.expect(200);
+
+			expect(body).to.have.property('success', true);
+			expect(body).to.have.property('messages');
+			expect(body.messages).to.be.an('array');
+			expect(body.messages).to.be.an('array').with.lengthOf.greaterThan(1);
+			expect(body.messages[0]).to.have.property('msg');
+		});
 	});
 
 	describe('[GET] livechat/message/:_id', () => {
diff --git a/packages/model-typings/src/models/IMessagesModel.ts b/packages/model-typings/src/models/IMessagesModel.ts
index 7550ad37989de..c9d925165b6a3 100644
--- a/packages/model-typings/src/models/IMessagesModel.ts
+++ b/packages/model-typings/src/models/IMessagesModel.ts
@@ -34,7 +34,7 @@ export interface IMessagesModel extends IBaseModel<IMessage> {
 
 	getTotalOfMessagesSentByDate(params: { start: Date; end: Date; options?: any }): Promise<any[]>;
 
-	findLivechatClosedMessages(rid: IRoom['_id'], options: FindOptions<IMessage>): FindPaginated<FindCursor<IMessage>>;
+	findLivechatClosedMessages(rid: IRoom['_id'], searchTerm?: string, options?: FindOptions<IMessage>): FindPaginated<FindCursor<IMessage>>;
 
 	countRoomsWithStarredMessages(options: AggregateOptions): Promise<number>;
 
diff --git a/packages/rest-typings/src/v1/omnichannel.ts b/packages/rest-typings/src/v1/omnichannel.ts
index 94747ce3292d4..b940cc4f729db 100644
--- a/packages/rest-typings/src/v1/omnichannel.ts
+++ b/packages/rest-typings/src/v1/omnichannel.ts
@@ -970,7 +970,7 @@ const LivechatRoomsSchema = {
 
 export const isLivechatRoomsProps = ajv.compile<LivechatRoomsProps>(LivechatRoomsSchema);
 
-type LivechatRidMessagesProps = PaginatedRequest;
+type LivechatRidMessagesProps = PaginatedRequest<{ searchTerm?: string }>;
 
 const LivechatRidMessagesSchema = {
 	type: 'object',
@@ -987,6 +987,10 @@ const LivechatRidMessagesSchema = {
 			type: 'string',
 			nullable: true,
 		},
+		searchTerm: {
+			type: 'string',
+			nullable: true,
+		},
 	},
 	required: [],
 	additionalProperties: false,