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Livechat: Agent redirected to incorrect url (404-error) on taking Livechat (Guest Pool) #11419

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pkgodara opened this issue Jul 10, 2018 · 1 comment

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@pkgodara
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Description:

If Guest Pool routing is enabled, and agent takes-up a Livechat , it is redirected to incorrect url. So gives 404 error.

screen shot 2018-07-10 at 9 04 27 pm

Steps to reproduce:

  1. Under Administration -> Livechat -> routing -> set routing method to. 'Guest Pool'.
  2. When a request comes up, click on 'Take it' Button.

Its redirected to incorrect url.

Expected behavior:

Correct URL is shown below.

http://localhost:3000/live/cjw6RE59y2nrwYCFm

Actual behavior:

URL incorrect. http://localhost:3000/live

Server Setup Information:

  • Version of Rocket.Chat Server: 0.66.0-develop
  • Operating System: MacOS High Sierra
  • Deployment Method: manual
  • Number of Running Instances: 1
  • DB Replicaset Oplog: enabled
  • NodeJS Version: 8.11.3 - x64
@renatobecker-zz
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Hi @pkgodara.
This issue is already fixed and merged, please take a look at here: #11406.

Thanks.

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