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Omnichannel "LivechatSession" webhook not working #18132

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johncordeiro opened this issue Jul 2, 2020 · 2 comments
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Omnichannel "LivechatSession" webhook not working #18132

johncordeiro opened this issue Jul 2, 2020 · 2 comments

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@johncordeiro
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Description:

Version 3.4.0 was introduced and the webhook call for closed omnichannel room is not working at all, the closing message is working but the LivechatSession type is never triggered.

Steps to reproduce:

  1. Omnichannel > Webhooks
  2. Setup any URL and check "Send Request on Chat Close"
  3. Close any Livechat room

Expected behavior:

Receiving a webhook request with type "LivechatSession"

Actual behavior:

No closing request received.

Server Setup Information:

  • Version of Rocket.Chat Server: 3.4.0
  • Operating System: Windows
  • Deployment Method: docker
  • Number of Running Instances: 2
  • NodeJS Version: v12.16.1
  • MongoDB Version: 3.6.18

Client Setup Information

  • Desktop App or Browser Version: Desktop App
  • Operating System: Windows
@lucams
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lucams commented Jul 3, 2020

Me too. :-(

@renatobecker
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renatobecker commented Jul 3, 2020 •
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This issue has already been fixed and is available on our latest release 3.4.1 -> #18102.

@rsgodinez rsgodinez mentioned this issue Jul 14, 2020
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3 participants
@lucams @johncordeiro @renatobecker