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[v3.11.1] Slow loading of Channels: Up to 10 seconds. Safari browser. #20999

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voroyam opened this issue Mar 4, 2021 · 3 comments
Closed

[v3.11.1] Slow loading of Channels: Up to 10 seconds. Safari browser. #20999

voroyam opened this issue Mar 4, 2021 · 3 comments

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@voroyam
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voroyam commented Mar 4, 2021

Description:

When I want to enter a channel it takes from 6-10 seconds until the channel loads.

Steps to reproduce:

  1. go to server url and login
  2. click on a chat channel
  3. wait for the channel to be opened

Expected behavior:

channel is opened and I can see the contents

Actual behavior:

nothing happens for 6-10 seconds

Server Setup Information:

  • Version of Rocket.Chat Server: 3.11.1
  • Number of Running Instances: 1

Client Setup Information

  • Desktop App or Browser Version: Safari [14.0.3]
  • Operating System: macOS [11.2.1]
@adocampo
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adocampo commented Mar 4, 2021

that was solved on 3.12.0, but beware, on that version there is a jitsi error making spawing jitsi windows every few seconds, if I were you, I would wait until 3.12.1, which solves that other bug. At least if you are using jitsi.

@ankar84
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ankar84 commented Mar 4, 2021

It fixed in 3.12 by #20860

@voroyam
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voroyam commented Mar 11, 2021

if this is fixed, I will close the issue and wait for the 3.12.1. Thanks all. :]

@voroyam voroyam closed this as completed Mar 11, 2021
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3 participants