Resend Verification Email - Error trying to send email: Mail from command failed - 501 5.1.7 Invaild address

[sjonstevens]

Receiving message: "Error trying to send email: Mail from command failed - 501 5.1.7 Invaild address

This error message is from My Account -> Profile -> Resend Verification Email

Under Administration -> Email -> SMTP is setup correctly and test emails are sent and received as expected

Rocket.Chat Version: 0.53.0
Running Instances: 1
DB Replicaset OpLog:
Node Version: v4.7.3

[pkgodara]

@sjonstevens Can you please tell what environment did you used to deploy it. Mine is working fine on ubuntu with local mail server.

[sscholl]

+1

[vialcollet]

Hi there
Same for me. I deployed Rocketchat with ansible on ubuntu 14.04 and I am using an external SMTP server.
Other emails functionalities are working good.

[sscholl]

this issue was closed via #6940 in 0.56.0 FOR ME

Go to Administation->E-Mail->SMTP->Protocol (smtps)

[skbach]

Same problem here. Email verification fails, but other SMTP test emails are going out. Changing protocol makes no difference

[chiflux]

This impacts functionality quite a bit. Are there plans to fix this?

[sscholl]

As said above, it's fixed ;)

[12test12]

@sscholl thank the fix helped my problem :D

[danieljhochman]

I'm trying to "Resent verification email" in the demo instance:
https://demo.rocket.chat/account/profile

It's just stuck at the "Resend Verification Email..." step.

Should I open a new issue about this?

[mborhade]

same here ,
getting error on https://demo.rocket.chat/account/profile

Uncaught TypeError: o.emails[0].address is not a function at Object.click #resend-verification-email (4d4b58854c84965ea483e4d2fad7f07f0915cb3d.js?meteor_js_resource=true:239) at 4d4b58854c84965ea483e4d2fad7f07f0915cb3d.js?meteor_js_resource=true:79 at Function.e._withTemplateInstanceFunc (4d4b58854c84965ea483e4d2fad7f07f0915cb3d.js?meteor_js_resource=true:79) at f.View.<anonymous> (4d4b58854c84965ea483e4d2fad7f07f0915cb3d.js?meteor_js_resource=true:79) at 4d4b58854c84965ea483e4d2fad7f07f0915cb3d.js?meteor_js_resource=true:79 at Object.f._withCurrentView (4d4b58854c84965ea483e4d2fad7f07f0915cb3d.js?meteor_js_resource=true:79) at f._DOMRange.<anonymous> (4d4b58854c84965ea483e4d2fad7f07f0915cb3d.js?meteor_js_resource=true:79) at HTMLButtonElement.<anonymous> (4d4b58854c84965ea483e4d2fad7f07f0915cb3d.js?meteor_js_resource=true:79) at HTMLDivElement.dispatch (4d4b58854c84965ea483e4d2fad7f07f0915cb3d.js?meteor_js_resource=true:11) at HTMLDivElement.h.handle (4d4b58854c84965ea483e4d2fad7f07f0915cb3d.js?meteor_js_resource=true:11)

[mborhade]

I have modified some code and its working now for me...

[felixbrucker]

@mborhade care to share what you changed? I'm experiencing the same with storj's rocketchat unfortunately.

edit: nevermind, i just saw it got fixed just recently: #7758

[dmi7ry]

Same problem here. Email verification fails, but other SMTP test emails are going out. Changing protocol makes no difference

Same here