diff --git a/app/voip/server/startup.ts b/app/voip/server/startup.ts
new file mode 100644
index 000000000000..1220b5bb2ee2
--- /dev/null
+++ b/app/voip/server/startup.ts
@@ -0,0 +1,6 @@
+import { settings } from '../../settings/server';
+import { Voip } from '../../../server/sdk';
+
+settings.watch('VoIP_Enabled', (value: boolean) => {
+	return value ? Voip.init() : Voip.stop();
+});
diff --git a/server/importPackages.ts b/server/importPackages.ts
index ac23c38a1a2f..86938fc06980 100644
--- a/server/importPackages.ts
+++ b/server/importPackages.ts
@@ -109,3 +109,4 @@ import '../app/reactions/server';
 import '../app/livechat/server';
 import '../app/custom/server';
 import '../app/authentication/server';
+import '../app/voip/server/startup';
diff --git a/server/sdk/types/IVoipService.ts b/server/sdk/types/IVoipService.ts
index 4abc4b54eb39..44734b933d5f 100644
--- a/server/sdk/types/IVoipService.ts
+++ b/server/sdk/types/IVoipService.ts
@@ -16,4 +16,6 @@ export interface IVoipService {
 	checkManagementConnection(host: string, port: string, userName: string, password: string): Promise<IManagementServerConnectionStatus>;
 	checkCallserverConnection(websocketUrl: string, protocol?: string): Promise<IManagementServerConnectionStatus>;
 	cachedQueueDetails(): () => Promise<{ name: string; members: string[] }[]>;
+	init(): Promise<void>;
+	stop(): Promise<void>;
 }
diff --git a/server/services/voip/connector/asterisk/CommandHandler.ts b/server/services/voip/connector/asterisk/CommandHandler.ts
index c81de3719495..7c2af2ebe427 100644
--- a/server/services/voip/connector/asterisk/CommandHandler.ts
+++ b/server/services/voip/connector/asterisk/CommandHandler.ts
@@ -150,5 +150,8 @@ export class CommandHandler {
 
 	stop(): void {
 		this.continuousMonitor.cleanMonitor();
+		for (const connection of this.connections.values()) {
+			connection.closeConnection();
+		}
 	}
 }
diff --git a/server/services/voip/service.ts b/server/services/voip/service.ts
index f0c69bc9a3ab..8472fe6ec1a3 100644
--- a/server/services/voip/service.ts
+++ b/server/services/voip/service.ts
@@ -31,11 +31,19 @@ export class VoipService extends ServiceClassInternal implements IVoipService {
 
 		this.logger = new Logger('VoIPService');
 		this.commandHandler = new CommandHandler(db);
-		try {
-			Promise.await(this.commandHandler.initConnection(CommandType.AMI));
-		} catch (error) {
-			this.logger.error({ msg: `Error while initialising the connector. error = ${error}` });
-		}
+		this.init();
+	}
+
+	async init(): Promise<void> {
+		this.logger.info('Starting VoIP service');
+		await this.commandHandler.initConnection(CommandType.AMI);
+		this.logger.info('VoIP service started');
+	}
+
+	async stop(): Promise<void> {
+		this.logger.info('Stopping VoIP service');
+		await this.commandHandler.stop();
+		this.logger.info('VoIP service stopped');
 	}
 
 	getServerConfigData(type: ServerType): IVoipCallServerConfig | IVoipManagementServerConfig {
diff --git a/tests/end-to-end/api/02-channels.js b/tests/end-to-end/api/02-channels.js
index 3e776ab2a19f..c049602aad99 100644
--- a/tests/end-to-end/api/02-channels.js
+++ b/tests/end-to-end/api/02-channels.js
@@ -281,6 +281,7 @@ describe('[Channels]', function () {
 	});
 
 	describe('[/channels.files]', () => {
+		before(() => updateSetting('VoIP_Enabled', true));
 		const createVoipRoom = async () => {
 			const testUser = await createUser({ roles: ['user', 'livechat-agent'] });
 			const visitor = await createVisitor();