Having problems? Try the suggestions below.
- Have you run :ref:`soup` to ensure that you're on the latest version?
- Check the :ref:`faq`.
- Search the :ref:`community-support` forum.
- Search the documentation and support forums of the tools contained within Security Onion: :ref:`tools`
- Check log files in
/opt/so/log/
or other locations for any errors or possible clues:- Setup
/root/sosetup.log
- Suricata
/opt/so/log/suricata/suricata.log
- Zeek
/nsm/zeek/logs/current/
- Elasticsearch
/opt/so/log/elasticsearch/<hostname>.log
- Kibana
/opt/so/log/kibana/kibana.log
- Logstash
/opt/so/log/logstash/logstash.log
- Elastalert
/opt/so/log/elastalert/elastalert_stderr.log
- Setup
- Are you able to duplicate the problem on a fresh Security Onion installation?
- Check the Known Issues to see if this is a known issue that we are working on.
- If all else fails, please feel free to reach out for :ref:`support`.
.. toctree:: :maxdepth: 2 faq directory tools support community-support help-wanted