CookieNotFound [Error]: Cannot complete OAuth process. Could not find an OAuth cookie for shop url:

[elwincheng]

Issue summary

Safari mac and iPad users unable to install Shopify app (not embedded). When calling shopify.auth.callback, the following logs appear in our server:

[shopify-api/ERROR] Could not find OAuth cookie | {shop: llamadevstore.myshopify.com}

• @shopify/shopify-api version: ^6.2.0
• Node version: 14.19.3
• Operating system:

Installation works fine on google chrome and windows 10

Expected behavior

Backend should be redirect user to our frontend (app.snapwrite.ca).

Actual behavior

Backend server encounters CookieNotFound error. Users are stuck on this url: https://apie.snapwrite.ca/shopify/authcallback?code=024b18b458864a201045097e6268c69d&hmac=f63904b34f7cc8ed36db36c29afd54750e350fff11ce731a574245f3fb15f074&host=YWRtaW4uc2hvcGlmeS5jb20vc3RvcmUvbGxhbWFkZXZzdG9yZQ&shop=llamadevstore.myshopify.com&state=999309317396318&timestamp=1688161930

Steps to reproduce the problem

1. Use safari on mac or any browser on ipad.
2. log into app.snapwrite.ca (athiya@snapwrite.ca, Shopify123)
3. Install the app into any store https://apps.shopify.com/snapwriteai

[jsegeren]

We're also encountering the CookieNotFound [Error], as reported here, which is critical and blocking our product release.

Seeing a similar issue here: Shopify/shopify-app-template-node#1282.

Hi @paulomarg - any thoughts, updates, workarounds?
As a contingency, we're considering other libraries for Shopify OAuth or manual cookie management, but we'd prefer an official resolution.

[shopify-api/INFO] Beginning OAuth | {shop: quickstart-d81c291e.myshopify.com, isOnline: false, callbackPath: /shopify-auth/callback}
[shopify-api/INFO] Completing OAuth | {shop: quickstart-d81c291e.myshopify.com}
[shopify-api/ERROR] Could not find OAuth cookie | {shop: quickstart-d81c291e.myshopify.com}

[jsegeren]

Hello Shopify team and @paulomarg , any update? Suggestions? Thanks
@elwincheng are you still seeing this issue? Did you find a solution/workaround?

[github-actions]

This issue is stale because it has been open for 90 days with no activity. It will be closed if no further action occurs in 14 days.

[github-actions]

We are closing this issue because it has been inactive for a few months.
This probably means that it is not reproducible or it has been fixed in a newer version.
If it’s an enhancement and hasn’t been taken on since it was submitted, then it seems other issues have taken priority.

If you still encounter this issue with the latest stable version, please reopen using the issue template. You can also contribute directly by submitting a pull request– see the CONTRIBUTING.md file for guidelines

Thank you!