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Printing to the front left corner and off of bed on x,y axis #19851

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KyEz96 opened this issue Nov 2, 2024 · 5 comments
Closed

Printing to the front left corner and off of bed on x,y axis #19851

KyEz96 opened this issue Nov 2, 2024 · 5 comments
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Status: Needs Info Needs more information before action can be taken. Status: Under Investigation The issue has been confirmed or is assumed to be likely to be a real issue. It's pending discussion. Type: Bug The code does not produce the intended behavior.

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@KyEz96
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KyEz96 commented Nov 2, 2024

Cura Version

5.81

Operating System

Windows 11 home

Printer

Ender 5 Plus

Reproduction steps

Slice any file and when you print it goes to the front left corner to start print instead of in the center.

Actual results

Prints begins not in the center. I have made sure the "origin at center" box is not checked as suggested. In the program the piece is centered and when using creality slicer it prints correctly in the center of the bed. I would like to use cura though but I cant figure out what is wrong.

Expected results

Print should begin in center of bed

Add your .zip and screenshots here ⬇️

Happens with all files

@KyEz96 KyEz96 added Status: Triage This ticket requires input from someone of the Cura team Type: Bug The code does not produce the intended behavior. labels Nov 2, 2024
@GregValiant GregValiant added Status: Needs Info Needs more information before action can be taken. Status: Under Investigation The issue has been confirmed or is assumed to be likely to be a real issue. It's pending discussion. and removed Status: Triage This ticket requires input from someone of the Cura team labels Nov 3, 2024
@GregValiant
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Thanks for the report.
Without a project file it's impossible to tell what is going on. There are thousands of Ender 5's out there and this is the first report concerning this.

It is most likely that this is a problem with your printer settings or your Cura settings.
Open the Gcode file in a text editor. At the beginning will be the area that is used on the build plate. MINX and MINY should both be positive numbers. If they are negative, then the "Origin at Center" box is not checked, or it is a bug in the setting box code which no one else has.

The printer will put the "print origin" at the Home Offset 0,0,0 so if your printer "Home Offsets" are incorrect then the print can be off the build surface. Right after "auto-homing" the printer, the LCD should display the current location as it relates to the Home Offset origin. Those are in fact your Home Offset numbers.

"Origin at Center" should NOT be checked in Cura as your printer origin is (I believe) at the right rear corner when you stand in front of the printer. (If you stand behind the printer then you will see that the origin is indeed the left front corner. The Ender 5's and 6's are different because of the way the hardware is laid out.)
I suggest you install another instance of the Ender 5 in Cura and see if it makes a difference.

I made this platform for a friend for his Ender 5. He hasn't had any trouble with prints being off the build surface.
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@KyEz96
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KyEz96 commented Nov 3, 2024 via email

@github-actions github-actions bot removed the Status: Needs Info Needs more information before action can be taken. label Nov 3, 2024
@KyEz96
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KyEz96 commented Nov 3, 2024 via email

@GregValiant
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GregValiant commented Nov 3, 2024

Just add another Ender 5. You can have multiple instances of the same printer model loaded. Cura will assign a name like "Ender 5 # 2" so you can tell which is which.
In File Explorer, right click on the 3mf project file and select "Send To... / Compressed (zipped) folder". Post the zip folder here.
Any model will work. A calibration cube won't be a large file. You can zip a gcode file as well.

I've been doing triage here for 4 1/2 years and every time this has come up it's been a user issue. The default build plate "origin" in Cura is Left Front Corner. There is nothing in any Creality definition files that change that.

Another thing you could try (I'm not 100% sure it will work) is to save a Project File with Creality slicer and open it in UM Cura. The machine settings should update in UM Cura.

@GregValiant GregValiant added the Status: Needs Info Needs more information before action can be taken. label Nov 7, 2024
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This issue has been automatically closed because there has been no response to our request for more information from the original author. With only the information that is currently in the issue, we don't have enough information to take action. Please reach out if you have or find the answers we need so that we can investigate further.

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Labels
Status: Needs Info Needs more information before action can be taken. Status: Under Investigation The issue has been confirmed or is assumed to be likely to be a real issue. It's pending discussion. Type: Bug The code does not produce the intended behavior.
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