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Windower.exe crashes after disconnecting second monitor #1058

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tim-chaplin opened this issue Mar 16, 2020 · 5 comments
Open

Windower.exe crashes after disconnecting second monitor #1058

tim-chaplin opened this issue Mar 16, 2020 · 5 comments

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@tim-chaplin
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When I set Windower up, I had a second monitor connected to my laptop. Now I'm trying to run it without the second monitor plugged in and it just crashes immediately after showing the splash screen. If I reconnect the monitor it works again.

Here's what's in crash.log:

[ 4.3.6774.38955 ] 2020-03-16 00:13:07.9850434 UTC
---------------------------------------------------------------------
System.ComponentModel.Win32Exception (0x80004005): The operation completed successfully
   at Launcher.Display.GetCurrentDisplayMode()
   at Launcher.Core.SendInitializationReport()
   at Launcher.Core..ctor()
   at Launcher.LauncherApplication..ctor(SplashScreen splashinit, LauncherOptions options)
   at Launcher.Bootstrap.Main(String[] args)
@RubenatorX
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RubenatorX commented Mar 16, 2020

Make sure your windower game resolution setting matches that of your "main" display (which may be a different value between your monitor and your laptop)

@RubenatorX
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Also make sure your laptop display resolution matches the resolution that the screen actually is

@tim-chaplin
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How can I view or change the windower game resolution setting without being able to run Windower?

@RubenatorX
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It wasn't clear which splash screen you were referring to (windower or POL)
Have you tried something like this?:
#1002 (comment)

@tim-chaplin
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Sorry it took me forever to respond to this. I had found that comment thread, but the options it was talking about weren't available in my nvidia control panel. However, I was able to finally fix this by messing around with options in my intel control panel. Right click on desktop -> graphics options -> panel fit -> maintain aspect ratio. I don't remember which setting was selected before.

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