seq.dot

digraph G { 
    rankdir="LR"; 
    node[shape="point", width=0, height=0]; 
    edge[arrowhead="none", style="dashed"] 

    { 
        rank="same"; 
        edge[style="solided"];
        LC[shape="plaintext"]; 
        LC -> step00 -> step01 -> step02 -> step03 -> step04 -> step05; 
    } 

    { 
        rank="same"; 
        edge[style="solided"];
        Agency[shape="plaintext"];
        Agency -> step10 -> step11 -> step12 -> step13 -> step14 -> step15; 
    } 

    { 
        rank="same"; 
        edge[style="solided"];
        Agent[shape="plaintext"];
        Agent -> step20 -> step21 -> step22 -> step23 -> step24 -> step25; 
    } 

    step00 -> step10 [label="sends email new custumer", arrowhead="normal"]; 
    step11 -> step01 [label="declines", arrowhead="normal"]; 
    step12 -> step02 [label="accepts", arrowhead="normal"]; 
    step13 -> step23 [label="forward to", arrowhead="normal"]; 
    step24 -> step14; 
    step14 -> step04 [arrowhead="normal"]; 
}