gha-runner-scale-set authentication error

[mramachandruni]

i getting the below error when the runner is deployed under the http_proxy, but the event say that "Bad credentials", and i am sure that same credential being used in different place, and it is working.

Version : gha-runner-scale-set --version 0.9.2

2024-07-13T04:26:18Z ERROR Reconciler error {"controller": "autoscalingrunnerset", "controllerGroup": "actions.github.com", "controllerKind": "AutoscalingRunnerSet", "AutoscalingRunnerSet": {"name":"arc-runner-houston","namespace":"arc-runners"}, "namespace": "arc-runners", "name": "arc-runner-houston", "reconcileID": "5e7ef49e-0349-4406-8d08-b2c99857005e", "error": "failed to get runner registration token on refresh: github api error: StatusCode 401, RequestID "C2FD:19385A:E069DE:18B3D9A:6691FCFC": {"message":"Bad credentials","documentation_url":"https://docs.github.com/rest","status":"401"}"}

I am not sure where it went wrong. Please share me any leads how address this?

Thanks,
Murali

[mramachandruni]

if i used the PAT getting below error

√ Connected to GitHub
[RUNNER 2024-07-16 16:00:55Z INFO Terminal] WRITE LINE:

[RUNNER 2024-07-16 16:00:55Z INFO RSAFileKeyManager] Loading RSA key parameters from file /home/runner/.credentials_rsaparams
[RUNNER 2024-07-16 16:00:55Z INFO RSAFileKeyManager] Loading RSA key parameters from file /home/runner/.credentials_rsaparams
[RUNNER 2024-07-16 16:00:55Z ERR GitHubActionsService] POST request to https://pipelinesghubeus24.actions.githubusercontent.com/Pg1mLEPjdEtHcKWwnZqr6htwN0pkxeHaRy3U3TdbERsf9yMf7p/_apis/oauth2/token failed. HTTP Status: BadRequest
[RUNNER 2024-07-16 16:00:55Z INFO GitHubActionsService] AAD Correlation ID for this token request: Unknown
[RUNNER 2024-07-16 16:00:55Z ERR MessageListener] Catch exception during create session.
[RUNNER 2024-07-16 16:00:56Z ERR MessageListener] GitHub.Services.OAuth.VssOAuthTokenRequestException: The token is not valid until 07/16/2024 16:00:55. Current server time is 07/16/2024 12:04:22.
[RUNNER 2024-07-16 16:00:56Z ERR MessageListener] at GitHub.Services.OAuth.VssOAuthTokenProvider.OnGetTokenAsync(IssuedToken failedToken, CancellationToken cancellationToken)
[RUNNER 2024-07-16 16:00:56Z ERR MessageListener] at GitHub.Services.Common.IssuedTokenProvider.GetTokenOperation.GetTokenAsync(VssTraceActivity traceActivity)
[RUNNER 2024-07-16 16:00:56Z ERR MessageListener] at GitHub.Services.Common.IssuedTokenProvider.GetTokenAsync(IssuedToken failedToken, CancellationToken cancellationToken)
[RUNNER 2024-07-16 16:00:56Z ERR MessageListener] at GitHub.Services.Common.VssHttpMessageHandler.SendAsync(HttpRequestMessage request, CancellationToken cancellationToken)
[RUNNER 2024-07-16 16:00:56Z ERR MessageListener] at GitHub.Services.Common.VssHttpRetryMessageHandler.SendAsync(HttpRequestMessage request, CancellationToken cancellationToken)
[RUNNER 2024-07-16 16:00:56Z ERR MessageListener] at System.Net.Http.HttpClient.g__Core|83_0(HttpRequestMessage request, HttpCompletionOption completionOption, CancellationTokenSource cts, Boolean disposeCts, CancellationTokenSource pendingRequestsCts, CancellationToken originalCancellationToken)
[RUNNER 2024-07-16 16:00:56Z ERR MessageListener] at GitHub.Services.WebApi.VssHttpClientBase.SendAsync(HttpRequestMessage message, HttpCompletionOption completionOption, Object userState, CancellationToken cancellationToken)
[RUNNER 2024-07-16 16:00:56Z ERR MessageListener] at GitHub.Services.WebApi.VssHttpClientBase.SendAsync[T](HttpRequestMessage message, Object userState, CancellationToken cancellationToken)
[RUNNER 2024-07-16 16:00:56Z ERR MessageListener] at GitHub.Services.WebApi.VssHttpClientBase.SendAsync[T](HttpMethod method, IEnumerable1 additionalHeaders, Guid locationId, Object routeValues, ApiResourceVersion version, HttpContent content, IEnumerable1 queryParameters, Object userState, CancellationToken cancellationToken)
[RUNNER 2024-07-16 16:00:56Z ERR MessageListener] at GitHub.Runner.Listener.MessageListener.CreateSessionAsync(CancellationToken token)
[RUNNER 2024-07-16 16:00:56Z ERR Terminal] WRITE ERROR: Failed to create a session. The runner registration has been deleted from the server, please re-configure. Runner registrations are automatically deleted for runners that have not connected to the service recently.
Failed to create a session. The runner registration has been deleted from the server, please re-configure. Runner registrations are automatically deleted for runners that have not connected to the service recently.
[RUNNER 2024-07-16 16:00:56Z INFO Listener] Runner execution has finished with return code 1
Runner listener exit with terminated error, stop the service, no retry needed.