ATT Automatically Denied (requestTrackingAuthorizationWithCompletionHandler) - 17.4.1

[tarkcelk]

After upgrading the iOS to 17.4.1 when Adjust.requestTrackingAuthorizationWithCompletionHandler request is called, it automatically denies the request, so we can't get the IDFA naturally, it's a known issue by apple but i couldn't find any solution for the time being, any idea how to fix ?

[uerceg]

Hey @tarkcelk,

Yeah, it's a well known issue of iOS 17.4 and 17.4.1 which Apple seem to have finally addressed in current iOS 17.5 beta and the fix should hopefully be live with iOS 17.5 release. There are some interesting ideas and suggestions from users how to work around this bug for various cases - check them out if any of those suggestions works for you until the iOS 17.5 is live.

[hassan1903]

Hey @uerceg,

We also use last version of react-native-adjust in our mobile app and our application continues to be rejected by Apple. Apple stated that this issue was resolved in the release notes with iOS 17.5, but although there was no problem in testflight in 17.5 and 17.5.1, app reviewers still continue to reject our app because of this problem and state that there is no ATT dialog in 17.5.

[uerceg]

Hi @hassan1903,

I'm not sure I understand fully, but is it that they are rejecting your app because they are claiming that there's no ATT dialog being displayed or is it something else?

[hassan1903]

Hi @uerceg,

Sorry for the bad explanation, I also edited my previous message for the better explanation but yes it is as you said.