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Version 4.13.2 causes the most recent version of HA to crash #2586

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RadDip opened this issue Oct 3, 2024 · 18 comments
Closed

Version 4.13.2 causes the most recent version of HA to crash #2586

RadDip opened this issue Oct 3, 2024 · 18 comments

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@RadDip
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RadDip commented Oct 3, 2024

IMPORTANT: Please search the issues, including closed issues, and the FAQ before opening a new issue. The template is mandatory; failure to use it will result in issue closure.

Describe the bug

When upgrading to the latest Version of Alexa Media Player it causes HA to crash.

To Reproduce

Reinstalled HAOS on RPI4 (3) times and then installed the Alexa plugin update and HA crashed all (3) times. Reinstalled HAOS in RPI4 a 4th time and system is stable and has not crashed
  1. Go to '...'
  2. Click on '....'
  3. Scroll down to '....'
  4. See error

Expected behavior

Screenshots

System details

  • Home Assistant version: Core
    2024.10.0
    Supervisor
    2024.09.1
    Operating System
    13.1
    Frontend
    20241002.2

  • alexa_media version (from const.py or HA startup log):

  • alexapy version (from pip show alexapy in homeasssistant container or HA startup log):

  • Is Amazon 2FA/2SV enabled <!---We will not debug login issues if unanswered---> (y/n):

  • Amazon Domain:

Debug Logs (alexa_media & alexapy)
Please provide logs.

Additional context

@azafred
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azafred commented Oct 3, 2024

I can confirm that the same thing happened to me this morning, right after restarting HA post upgrade (This package was the only thing upgraded) and Ha went into a crashloop.

@mremedi2023
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Same here...I can no longer access the graphical interface

@mremedi2023
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If I do a pin to the HA IP it responds, I put a monitor and I see it online, but I can't access it from anywhere else, I guess it was this update

@ISilvaPT
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ISilvaPT commented Oct 3, 2024

Same here, had to revert to prior version to stop HA from crashing.

@necromedias
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necromedias commented Oct 3, 2024

Same problem but at 4.13.3. Disabling the Alexa media player stops the continuous restarts.

@kurim
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kurim commented Oct 3, 2024

Can confirm have issue also.

Since mine crashed very often i decide to reinstall it complet HA.
At the point of reinstall the Alexa Addon the system begin to crash

@Jojo-A,
yes your right it is .3.

image

@Jojo-A
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Jojo-A commented Oct 3, 2024

Are you sure that you are talking about Version 4.13.2 and not 4.13.3?

@Jojo-A
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Jojo-A commented Oct 3, 2024

@RadDip Please close this issue because it is a duplicate of #2579 .

@upholland
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I am facing the same problem this morning with version 14.13.3

@Jojo-A
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Jojo-A commented Oct 3, 2024

I am facing the same problem this morning with version 14.13.3

EVERYONE:
Check out #2579

@Fadi-Shweiki
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same for me > i mange to login for a few minutes until all services start, i disabled the integration, let see what happens

@mremedi2023
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Please remove the new version as soon as possible, many people are left without access to their Home Assistant

@mremedi2023
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4.13.2 work well, the problems is with 4.13.3

@suprra
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suprra commented Oct 3, 2024

@RadDip
Please close the issue as it's a duplicate of #2579 (comment)

For those not checking the other issues for solutions

  1. Disable alexa media player as soon as you get back in
  2. Head to hacs and find alexa, hit the 3 dots in top right
  3. Redownload different version 4.13.2

@SGXander
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SGXander commented Oct 3, 2024

just had this too. thank god for snapshots. HASS entered a death loop

@weirded
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weirded commented Oct 3, 2024

Encountered this also - haven't debugged further but it seems to sit at 100% CPU and allocate tons of memory. Eventually, it gets OOMKilled:

[ 1495.128348] Out of memory: Killed process 21259 (python3) total-vm:133768296kB, anon-rss:28761660kB, file-rss:0kB, shmem-rss:0kB, UID:0 pgtables:61028kB oom_score_adj:-300

My HA box has 32GB of memory but I saw it take up to > 90GB (using swap).

Hope this helps point devs in the right direction.

@Ellevix
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Ellevix commented Oct 3, 2024

I can also confirm the latest version causes HAOS to crash, it puts HAOS in an endless loop of crashing, rebooting, crashing again. I had to revert to a backup of HAOS to resolve.

@danielbrunt57
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Collaborator

duplicate of issue #2579

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