🐛 [Immich] <Can't access NAS via SMB -- "folder cannot be written to">

[zd3sf]

Description

Immich fails to initialize when library is located on an SMB share.

HAOS 13.1 running inside hyper-V on windows 10: 192.168.1.110
NAS Windows 10 with SMB shares: 192.168.1.167

Reproduction steps

Addon YAML:
DB_DATABASE_NAME: immich
DB_HOSTNAME: homeassistant.local
DB_PASSWORD: homeassistant
DB_PORT: "5432"
DB_USERNAME: postgres
DISABLE_MACHINE_LEARNING: false
JWT_SECRET: xxxxxxxxxxxxxxxxxxxxxx
PGID: 1000
PUID: 1000
TZ: Europe/Paris
data_location: /mnt/HASS/immich
cifsdomain: WORKGROUP
cifspassword: xxxxxxx
cifsusername: Admin
networkdisks: //192.168.1.167/e/HASS/

Addon Logs

Add-on: Immich
 Self-hosted photo and video backup solution directly from your mobile phone
-----------------------------------------------------------
 Add-on version: 1.115.0
 You are running the latest version of this add-on.
 System: Home Assistant OS 13.1  (amd64 / qemux86-64)
 Home Assistant Core: 2024.9.2
 Home Assistant Supervisor: 2024.09.1
-----------------------------------------------------------
 Please, share the above information when looking for help
 or support in, e.g., GitHub, forums
-----------------------------------------------------------
 Provided by: https://github.com/alexbelgium/hassio-addons 
-----------------------------------------------------------
 Defining permissions for main user : 
User UID: 1000
User GID : 1000
-----------------------------------------------------------
/etc/cont-init.d/00-global_var.sh: executing
DB_DATABASE_NAME='immich'
DB_HOSTNAME='homeassistant.local'
DB_PASSWORD=******
DB_PORT='5432'
DB_USERNAME='postgres'
DISABLE_MACHINE_LEARNING='false'
JWT_SECRET='xxxxxxxxxxxxxxxxx'
PGID='1000'
PUID='1000'
TZ='Europe/Paris'
cifsdomain='WORKGROUP'
cifspassword='xxxxxxxxxxxx'
cifsusername='Admin'
data_location='/mnt/HASS/immich'
networkdisks='//192.168.1.167/e/HASS/'
/etc/cont-init.d/00-local_mounts.sh: executing
/etc/cont-init.d/00-smb_mounts.sh: executing
Mounting smb share(s)...
... using domain WORKGROUP
... using PUID 1000 and PGID 1000
... mounting //192.168.1.167/e/HASS
[04:14:33] INFO: ...... //192.168.1.167/e/HASS successfully mounted to /mnt/HASS with options rw,file_mode=0775,dir_mode=0775,username=Admin,password=XXXXXXXXXX,nobrl,uid=1000,gid=1000,iocharset=utf8,domain=WORKGROUP
/etc/cont-init.d/01-config_yaml.sh: executing
Setting permissions for the config.yaml directory


Load environment variables from /config/addons_config/immich/config.yaml if existing
If accessing the file with filebrowser it should be mapped to /homeassistant/addons_config/immich/config.yaml
---------------------------------------------------------
Wiki here on how to use : github.com/alexbelgium/hassio-addons/wiki/Add‐ons-feature-:-add-env-variables
privileged='true'
/etc/cont-init.d/01-custom_script.sh: executing
Execute /homeassistant/addons_autoscripts/immich.sh if existing
Wiki here : github.com/alexbelgium/hassio-addons/wiki/Add-ons-feature-:-customisation
/etc/cont-init.d/20-folders.sh: executing
[04:14:33] INFO: Setting data location
... check /mnt/HASS/immich folder exists
... setting permissions



[Nest] 3276  - 09/19/2024, 4:07:57 AM     LOG [Api:StorageService] Verifying system mount folder checks
[Nest] 3276  - 09/19/2024, 4:07:57 AM   ERROR [Api:StorageService] Failed to write /mnt/HASS/immich/encoded-video/.immich: Error: EACCES: permission denied, open '/mnt/HASS/immich/encoded-video/.immich'
[Nest] 3276  - 09/19/2024, 4:07:57 AM   ERROR [Api:StorageService] The "encoded-video" folder cannot be written to, please make sure the volume is mounted with the correct permissions
api worker exited with code 1
Starting api worker

Architecture

No response

OS

No response

[zd3sf]

Got it to work.

1. Deleted both addons (immich and postgresql)
2. Deleted any trace of the database and residual files (important)
3. From SSH, chmod -R a+rw "Media folder"
4. install addons back, run as PUID 0, PGID 0