Algolia Events triggered from Segment but not shown in algolia dashboard

[Abisheik-IAN]

I have used the algolia_helper_flutter: ^0.3.1 as the zip and integrated directly to the project, because the plugin is not merged properly so we don't have the click anayltics param.After integrating it directly i can trigger the event of segment using algolia params also.

Segment.track(eventName: 'test', options: {
'product_id': '507f1f77bcf86cd799439011',
'sku': 'G-32',
'category': 'Games',
'name': 'Monopoly: 3rd Edition',
'brand': 'Hasbro',
'variant': '200 pieces',
'price': 18.99,
'quantity': 1,
'coupon': 'MAYDEALS',
'position': 3,
'url': 'https://www.example.com/product/path',
'image_url': 'https://www.example.com/product/path.jpg',

//algolia params
'index': 'my-algolia-index',
'eventType': 'click',
'queryID': _shoeSearcher.responses,
'objectID': '131280270'
});

Algolia Events triggered from Segment but not shown in algolia dashboard

I have used the algolia_helper_flutter: ^0.3.1 as the zip and integrated directly to the project, because the plugin is not merged properly so we don't have the click anayltics param.After integrating it directly i can trigger the event of segment using algolia params also.

Segment.track(eventName: 'test', options: {
'product_id': '507f1f77bcf86cd799439011',
'sku': 'G-32',
'category': 'Games',
'name': 'Monopoly: 3rd Edition',
'brand': 'Hasbro',
'variant': '200 pieces',
'price': 18.99,
'quantity': 1,
'coupon': 'MAYDEALS',
'position': 3,
'url': 'https://www.example.com/product/path',
'image_url': 'https://www.example.com/product/path.jpg',

//algolia params
'index': 'my-algolia-index',
'eventType': 'click',
'queryID': _shoeSearcher.responses,
'objectID': '131280270'
});

In segment the event delivered successfully, but i cannot see any trace in the algolia dashboard.

Am expecting to visible the event in algolia.

[VladislavFitz]

Hi @Abisheik-IAN ,

Thank you for reporting this issue.
Actually, there is an outdated version of algolia_helper in the pubspec of the algolia_helper_flutter package. I'll release a patch to fix this.
In the meantime you can explicitly add algolia_helper in the pubspec of your application to 0.3.1 and get the access to Insights features including the clickAnalytics flag.

Regarding the issue with Segment, firstly, I'd like to clarify that the responsibility of sending events properly to Algolia lies with the Segment library.

However, I did notice something interesting while examining your code. It appears that a peculiar value (_shoeSearcher.responses) is being assigned to the queryID parameter. Please note that the queryID value you provide should match the one received in the Algolia search response which appears when you set clickAnalytics to true. It's possible that the value currently assigned is not correct, which may result in successful capture in the Segment dashboard but a rejection by the Algolia dashboard.

To resolve the issue, I recommend double-checking the queryID parameter in your code. Make sure it corresponds to the actual queryID received from Algolia. Correcting this value might enable successful transmission of events to the Algolia Dashboard.

If the issue persists even after verifying the queryID parameter, I would suggest reaching out to the support team or the documentation of the Segment library. They should be able to provide further guidance on how to ensure the successful transmission of events to the Algolia Dashboard.

Please let me know if you have any additional questions or need further assistance. I'm here to help!

[Abisheik-IAN]

Hi @VladislavFitz thanks for the suggestion i will verify the query id and if we add the ⁠algolia_helper directly also it take the older versions only according to algolia_helper_flutter plugin's pubspec

[Abisheik-IAN]

Hi @VladislavFitz Still facing same issue