diff --git a/ansys/dpf/core/support.py b/ansys/dpf/core/support.py
index 3ec29593a9..caaf21e3e4 100644
--- a/ansys/dpf/core/support.py
+++ b/ansys/dpf/core/support.py
@@ -46,6 +46,9 @@ def __init__(self, support, server=None):
         # step 1: get server
         self._server = server_module.get_or_create_server(server)
 
+        if not self._server.meet_version("3.0"):  # pragma: no cover
+            return
+
         # step 2: get api
         self._support_api = self._server.get_api_for_type(
             capi=support_capi.SupportCAPI,