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New purchase does not run on Mac #1686

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melbappdev opened this issue Sep 30, 2019 · 2 comments
Closed

New purchase does not run on Mac #1686

melbappdev opened this issue Sep 30, 2019 · 2 comments

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@melbappdev
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Hi guys
I have just purchased GanttProject but it crashes as soon as I try and run it. Details:

Me: rod@melbappdev.com
MacOS 10.14.6
Java: Version 8 Update 221

Once I run the app it appears in Activity Monitor for about a second then disappears (which suggests a crash).
I can't find any logs in /var/logs, ~Library/Logs or ~Library/ApplicationSupport. In fact, I can't find any files or folders with the name "GanttProject" on my hard drive.
Where are the logs kept?

Thanks
Rod

@dbarashev
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Hello, the log file sits in your home directory and is called ganttproject.log
You may want to read this knowledge base article

@melbappdev
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Hi dbarashev
thank you for your prompt response.

I tried the various things and what works is running the "fallback distro for Mojave". Interesting thing was that there was no granttproject.log in my home directory - maybe logging doesn't start until Java is running and ganttproject couldn't execute under Java for some reason.

Anyway ... I'm up and running. Thanks.
Rod

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