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Bug: Birth Certificate Upload fails for jpg and png, works for pdf #333

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garretthyder opened this issue Feb 6, 2024 · 0 comments
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@garretthyder
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Describe the bug
On the Add Spouse feature I went to upload a Birth Certificate which I scanned.
Attempting to upload png or jpg resulted in the error;
"That attachment cannot be opened, please upload a different attachment."
So I converted it to PDF and that finally worked.

To Reproduce
Steps to reproduce the behavior:

  1. Go to 'Change MSP Account'
  2. Fill in personal information
  3. Click on 'Add Spouse'
  4. Choose to upload 'Birth Certificate'
  5. Upload a JPG or PNG
  6. See the error - "That attachment cannot be opened, please upload a different attachment."

Expected behavior
Expected it to support PNG/JPG as the directions indicated they were supported.

Screenshots
Screenshot 2024-02-05 at 7 09 57 PM

Desktop (please complete the following information):

  • OS: MacOS
  • Browser: Chrome
  • Version: Version 120.0.6099.216 (Official Build) (x86_64)
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