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Describe the bug
On the Add Spouse feature I went to upload a Birth Certificate which I scanned.
Attempting to upload png or jpg resulted in the error;
"That attachment cannot be opened, please upload a different attachment."
So I converted it to PDF and that finally worked.
To Reproduce
Steps to reproduce the behavior:
Go to 'Change MSP Account'
Fill in personal information
Click on 'Add Spouse'
Choose to upload 'Birth Certificate'
Upload a JPG or PNG
See the error - "That attachment cannot be opened, please upload a different attachment."
Expected behavior
Expected it to support PNG/JPG as the directions indicated they were supported.
Screenshots
Desktop (please complete the following information):
OS: MacOS
Browser: Chrome
Version: Version 120.0.6099.216 (Official Build) (x86_64)
The text was updated successfully, but these errors were encountered:
Describe the bug
On the Add Spouse feature I went to upload a Birth Certificate which I scanned.
Attempting to upload png or jpg resulted in the error;
"That attachment cannot be opened, please upload a different attachment."
So I converted it to PDF and that finally worked.
To Reproduce
Steps to reproduce the behavior:
Expected behavior
Expected it to support PNG/JPG as the directions indicated they were supported.
Screenshots
Desktop (please complete the following information):
The text was updated successfully, but these errors were encountered: