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Verify: Emails not being sent upon Director and Address change for Coops. #18239

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riyazuddinsyed opened this issue Oct 19, 2023 · 6 comments
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bug Something isn't working ENTITY Business Team Priority2

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@riyazuddinsyed
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Describe the bug in current situation
When a user files a Director Change or an Address Change, emails with the corresponding outputs are not currently being sent to the user

Steps to reproduce the behavior:

  1. Go to 'https://test.business.bcregistry.gov.bc.ca/CP1002521/?filing_id=392882'
  2. Click on Director Change or Address Change
  3. complete the filing
  4. Notice that the emails are not being sent
@riyazuddinsyed riyazuddinsyed added bug Something isn't working ENTITY Business Team labels Oct 19, 2023
@jdyck-fw
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This has been happening for a while now. This ticket is intended to bring some focus to it.

@jdyck-fw
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This is a p2 in part because of legal requirements.

@jdyck-fw
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We can the tracker database to see if emails went out for coops in Prod.

@jdyck-fw jdyck-fw changed the title Emails not being sent upon Director and Address change for Coops. Verify: Emails not being sent upon Director and Address change for Coops. Oct 26, 2023
@argush3
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argush3 commented Nov 3, 2023

It is the case that COOP COAs and CODs do not get emails after walking through the code and testing this out in Test.

The code looks like it intentionally does not email anyone. Can we confirm that this use case is indeed a bug? @riyazuddinsyed @Mihai-QuickSilverDev @jdyck-fw @davemck513

If this is a bug, I can create a separate ticket and detail what the issue is.

@Mihai-QuickSilverDev
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  • I have checked the spreadsheet which contains the emails templates and there are no entries in there for these two Coop filings, which would be an indication this functionality was never deployed.
  • I have added this topic on the Agenda for the Wednesday Coops support meeting.
  • Will provide updates here as they become available.

@Mihai-QuickSilverDev
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In further discussions with Linda, we are not implementing this functionality at this time.

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