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Retry Payment Option not available for Renew payment option. #8328

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riyazuddinsyed opened this issue Jul 22, 2021 · 4 comments
Closed

Retry Payment Option not available for Renew payment option. #8328

riyazuddinsyed opened this issue Jul 22, 2021 · 4 comments
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bug Something isn't working ENTITY Business Team Name Request Names Team Name Request Name Examination Team

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@riyazuddinsyed
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Describe the bug in the current situation
When the user clicks on the Renew Name Request and by any chance if the payment doesn't go through then the status of the NR is in Pending payment state and the user has to click on the Renew Name Request again to complete payment.

Impact of this bug
Users whose payments didn't go through with Renew.

Steps to reproduce the behavior:

  1. Go to 'https://dev.bcregistry.ca/namerequest/'
  2. Search a Name Request with Renew Payment Option.
  3. Try to make a payment that does not go through
  4. See an error

Screenshots/ Visual Reference/ Source
Screen Shot 2021-07-20 at 6.49.47 PM.png

@riyazuddinsyed riyazuddinsyed added bug Something isn't working ENTITY Business Team Name Request labels Jul 22, 2021
@jdyck-fw
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@riyazuddinsyed will verify login used here.

@jdyck-fw
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Missing "retry payment" button

@jdyck-fw
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Reference 8294 for further description of this.

@jdyck-fw jdyck-fw added the SRE SRE team task label Dec 2, 2021
@pwei1018 pwei1018 added Names Team Name Request Name Examination Team and removed SRE SRE team task labels Oct 6, 2023
@ozamani9gh
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old ticket will close. @riyazuddinsyed if you still feel this issue should be looked at please let me know, then i will get Joshua to prioritize it.

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Labels
bug Something isn't working ENTITY Business Team Name Request Names Team Name Request Name Examination Team
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