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Types of waste

  • Building the wrong thing
    • Features that don't add value and/or complicate the UX
    • Leads to rework and/or ongoing maintenance and operations work
    • Sometimes caused by not defining problem and solution correctly
  • Not building and shipping quickly enough
    • Long lead times are bad - no value realized until feature is shipped
    • Can be caused by external team dependencies, which in turn can be an indicator of poor organizational design
    • Can be caused by poor planning
    • Leads to need to frequently rework unshipped code (e.g. rebasing and accommodating changes in mainline)
    • Demoralizing
    • Can be caused by interruptions to developer flow
      • Do not waste colleagues' time with pointless meetings or exercises. Be mindful of the appropriate communication method depending on what you are trying to achieve (e.g. async/sync, there is a full spectrum of options here)
      • Can be caused by waiting on slow builds, tests, CR (Code Review) etc.
        • Make sure all automated processes that block developers are fast
        • Ensure a culture of unblocking colleagues quickly (e.g. when CR is required)
  • Too much WIP (Work in Progress)
    • Context switching breaks developer flow
    • Demoralizing
    • Too much WIP slows down lead times (see Little's Law) and all the associated issues
  • Over-complicating the solution (either UX or engineering complexity).
    • Solutions should minimize accidental complexity whilst paying heed to essential complexity
  • Defects
    • Bugs harm the product and errode customer confidence
    • Caused by mistakes in problem definition and solution design
    • Caused by insufficient test coverage
    • Requires rework

Inspired by Toyota's seven forms of waste:

  1. Transportation
  2. Inventory
  3. Motion
  4. Waiting
  5. Overproduction
  6. Over-processing
  7. Defects