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[Desktop] Blank Video After Switching Tabs #11168

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irv075 opened this issue Aug 11, 2020 · 2 comments
Closed

[Desktop] Blank Video After Switching Tabs #11168

irv075 opened this issue Aug 11, 2020 · 2 comments
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closed/works-for-me feature/video intermittent-issue needs-more-info The report requires more detail before we can decide what to do with this issue. OS/Desktop

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@irv075
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irv075 commented Aug 11, 2020

Description

When watching a video, if you switch to a different tab and then back again, no video output is displayed. The audio can be heard and the video controls (and the rest of the page) are visible as normal - only the actual video output is blank. Looks to be a re-occurrence of #9711

Steps to Reproduce

  1. Open a video (YouTube/Pluralsight etc)
  2. Switch to a new tab
  3. Return to the video tab

Actual result:

The video output is blank, but audio can be heard and the video controls are visible as normal. Refreshing the page or choosing a different video does not always fix the problem - the video remains blank. Switching back and forth between tabs again sometimes returns the video back to normal, or opening a new tab and navigating to the video also works.

Expected result:

Video is displayed normally

Reproduces how often:

Intermittent, but usually reproducible by switching back and forth repeatedly between several tabs, remaining on each tab for a few seconds

Brave version (brave://version info)

Brave | 1.11.104 Chromium: 84.0.4147.105 (Official Build) (64-bit)
Revision | a6b12dfad6663f13a7e16e9a42a6a4975374096b-refs/branch-heads/4147@{#943}
OS | Windows 10 OS Version 1909 (Build 18363.959)

Version/Channel Information:

  • Can you reproduce this issue with the current release?
    Yes
  • Can you reproduce this issue with the beta channel?
    N/K
  • Can you reproduce this issue with the nightly channel?
    N/K

Other Additional Information:

  • Does the issue resolve itself when disabling Brave Shields?
    No
  • Does the issue resolve itself when disabling Brave Rewards?
    No
  • Is the issue reproducible on the latest version of Chrome?
    No
@srirambv srirambv changed the title Blank Video After Switching Tabs [Desktop] Blank Video After Switching Tabs Sep 9, 2020
@rebron
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rebron commented Sep 11, 2020

@irv075 Can you update to our latest 1.13.86 and see if this is still reproducing for you? I just tried it now and can't reproduce what you're seeing.

@rebron rebron added feature/video needs-more-info The report requires more detail before we can decide what to do with this issue. intermittent-issue labels Sep 11, 2020
@irv075
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irv075 commented Sep 11, 2020

I also can't reproduce this on 1.13.86 - closing issue

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Labels
closed/works-for-me feature/video intermittent-issue needs-more-info The report requires more detail before we can decide what to do with this issue. OS/Desktop
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