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My Newtab BraveRewards doesnt show earnings monthly, its been a month but still its 0.00 #12189

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JenuelDev opened this issue Oct 18, 2020 · 10 comments

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@JenuelDev
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Description

when I open brave, and shows this tab were I can see the brave rewards estimated earnings. Its been a month but doesn't show anything. It is still 0.00.

Actual result:

Screenshot 2020-10-18 205249

Expected result:

It should show something, not 0.00 but at least greater than 0.00.

Reproduces how often:

This happens to me all the time.

Brave version (brave://version info)

Brave 1.15.75 Chromium: 86.0.4240.99 (Official Build) (64-bit)
Revision 002668237e13d38aabd6d11c2d216dd22b736ff2-refs/branch-heads/4240@{#1229}
OS Windows 10 OS Version 2004 (Build 19041.572)
JavaScript V8 8.6.395.13
Flash (Disabled)
User Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.99 Safari/537.36
Command Line "C:\Program Files (x86)\BraveSoftware\Brave-Browser\Application\brave.exe" --enable-dom-distiller --disable-domain-reliability --no-pings --extension-content-verification=enforce_strict --extensions-install-verification=enforce --origin-trial-public-key=bYUKPJoPnCxeNvu72j4EmPuK7tr1PAC7SHh8ld9Mw3E=,fMS4mpO6buLQ/QMd+zJmxzty/VQ6B1EUZqoCU04zoRU= --sync-url=https://sync-v2.brave.com/v2 --lso-url=https://no-thanks.invalid --enable-features=MixedContentSiteSetting,PrefetchPrivacyChanges,LegacyTLSEnforced,DnsOverHttps,OmniboxContextMenuShowFullUrls,WebUIDarkMode,PasswordImport,ReducedReferrerGranularity,AutoupgradeMixedContent,PassiveMixedContentWarning,WinrtGeolocationImplementation --disable-features=PrivacySettingsRedesign,TextFragmentAnchor,NotificationTriggers,AutofillEnableAccountWalletStorage,AllowPopupsDuringPageUnload,SmsReceiver,TabHoverCards,SafeBrowsingEnhancedProtection,VideoPlaybackQuality,AutofillServerCommunication,PasswordCheck --flag-switches-begin --flag-switches-end
Executable Path C:\Program Files (x86)\BraveSoftware\Brave-Browser\Application\brave.exe
Profile Path C:\Users\jenue\AppData\Local\BraveSoftware\Brave-Browser\User Data\Default
Variations 5e3a236d-4113a79e

Miscellaneous Information:

@kenherbert
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If you go into your Rewards settings how many ad notifications does it say you have received? If you haven't received any ads in the month then zero would be the correct value for your estimated earnings.

@JenuelDev
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JenuelDev commented Oct 20, 2020

If you go into your Rewards settings how many ad notifications does it say you have received? If you haven't received any ads in the month then zero would be the correct value for your estimated earnings.

inside these photos as you can see, I have been browsing using the brave browser for more than a month now. And that is what shows me. 0.00 and yet, I came across a thousand ads

image

image

@kenherbert
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Click on the triangle BAT icon in the address bar, then click Rewards Settings. What number do you see under "Ad notifications received this month"?

The ads you receive from Brave appear as system notifications, and these are the ads you receive BAT for. You do not receive BAT for the ads & trackers that are blocked by the system.

@JenuelDev
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oh I see now,, thanks thanks, but may I ask what is the purpose of this then? bug?
image

@kenherbert
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The Brave Rewards widget is there by default on the new tab page. You can hide it if you want by clicking on the 3 dots then selecting Hide Brave Rewards.

@tmancey
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tmancey commented Oct 21, 2020

@BroJenuel Are you still experiencing this issue please? Thanks

@JenuelDev
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Hi, Yeah... I think there is a problem with the widget but it is fine now, I can see it here
image

@tmancey
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tmancey commented Oct 22, 2020

@BroJenuel if you could email me a screenshot of the widget and the brave://rewards screen to tmancey@brave.com I can investigate further, thanks

@JenuelDev
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@BroJenuel if you could email me a screenshot of the widget and the brave://rewards screen to tmancey@brave.com I can investigate further, thanks

Sure thanks thanks, ill send it today,, 😊

@tmancey
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tmancey commented Oct 30, 2020

@BroJenuel Closing issue as resolved with 1.15.75 and issue due to ad inventory exceeding max.

@tmancey tmancey closed this as completed Oct 30, 2020
@tmancey tmancey added this to Ads Jun 10, 2024
@tmancey tmancey moved this to Done in Ads Jun 10, 2024
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