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Brave causing soft crash? #20754

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UjCbFwtBayFM opened this issue Jan 27, 2022 · 0 comments
Open

Brave causing soft crash? #20754

UjCbFwtBayFM opened this issue Jan 27, 2022 · 0 comments

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@UjCbFwtBayFM
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UjCbFwtBayFM commented Jan 27, 2022

Description

Been experiencing Windows soft crashes for the past ~2 month. Computer will studently freeze while browsing and becomes unresponsive. Hardware diagnostics (including RAM and SSD health checks) didn't find anything wrong, OS diagnostics didn't find anything either. No OS/drive upgrade or hardware changes in the months before the issue started to appear. Issue very similar to what is described here: https://www.reddit.com/r/brave_browser/comments/rvx7jf/is_brave_crashing_my_pc/ though on a much recent computer.
What's leading me to think Brave might be causing it, is the issue occurs almost every single time when Brave is open, with Twitter tabs active (or recently active) and a few times while browsing Reddit. Frequency varies a lot, from one in a week to once per day. Started occurring around late November/early December. Brave has been kept up-to-date all this time it has been happening.

Brave version (brave://version info)

Brave 1.34.81 Chromium: 97.0.4692.99 (Official Build) (64-bit)
Revision d740da257583289dbebd2eb37e8668928fac5ead-refs/branch-heads/4692@{#1461}
OS Windows 10 Version 2004 (Build 19041.1415)

Version/Channel Information:

  • Can you reproduce this issue with the current release? Yes
  • Can you reproduce this issue with the beta channel? unknown
  • Can you reproduce this issue with the nightly channel? unknown

Other Additional Information:

  • Does the issue resolve itself when disabling Brave Shields? N/A
  • Does the issue resolve itself when disabling Brave Rewards? N/A
  • Is the issue reproducible on the latest version of Chrome? N/A
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