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New API Proposal - CustomerInsights (renamed from Telco Index) #42

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merged 6 commits into from
Oct 24, 2024

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jgarciahospital
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@jgarciahospital jgarciahospital commented May 13, 2024

What type of PR is this?

New API Proposal

What this PR does / why we need it:

Telco Scoring API proposal template
Supporting material API-Overview-TelcoScore.pptx

Which issue(s) this PR fixes:

Fixes #41

…posal_Telco Index.md

including VDF as supported and updating APi name
@jgarciahospital jgarciahospital changed the title New API Proposal - Telco Scoring New API Proposal - Telco Index Sep 10, 2024
@KevScarr
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@jgarciahospital I'll be supporting the Telco Index API initiative from Vodafone.

@hdamker
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hdamker commented Sep 11, 2024

Please consider already now a more specific name ... "Telco Index" could be all and nothing. From the description it is a credit score, and the description is multiple time using the term "telco credit score". Please indicate clearly within the title what this API proposal is about.

@jgarciahospital
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jgarciahospital commented Sep 13, 2024

Please consider already now a more specific name ... "Telco Index" could be all and nothing. From the description it is a credit score, and the description is multiple time using the term "telco credit score". Please indicate clearly within the title what this API proposal is about.

Thanks Herbert for the comments. Also including comments from @tanjadegroot about the generic restriction of not using "Telco specific terms" in API names.

So, for context, and just to have this conversation before TSC to agilize the process, let me include previous proposals:

  • Credit Scoring was the initial proposal, but due to legal restrictions in some countries we cannot use neither "Credit" nor "score".
  • Telco Index was proposed instead, but it has the two other issues:
  1. Not includes a proper specific description of the functionality
  2. Uses a Telco term
  • Nick (centilion) proposed Trust Index as alternative.

@NoelWirzius @KevScarr please your feedback

@bigludo7
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Hello @jgarciahospital
Very sorry to be late in this discussion but one point is not clear for me: Does the score algorithm will be part of this API work?

I saw in your slide deck (slide5) a split that could be considered a first step of this algorithm.
Thanks for the clarification

@jgarciahospital
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Hello @jgarciahospital Very sorry to be late in this discussion but one point is not clear for me: Does the score algorithm will be part of this API work?

I saw in your slide deck (slide5) a split that could be considered a first step of this algorithm. Thanks for the clarification

Hi @bigludo7 , yes, the idea is to align in a algorithm proposal, similar to what we've done for PopulationDensity, and in this case also align on the value or meaning of the scoring/index results. Otherwise two telcos with the same data could provide different values, and it's really important that we align ourselves to provide homogeneous values and meanings to the customers.

@hdamker hdamker changed the title New API Proposal - Telco Index New API Proposal - ~Telco Index~ CustomerInsights Oct 10, 2024
@hdamker hdamker changed the title New API Proposal - ~Telco Index~ CustomerInsights New API Proposal - CustomerInsights (renamed from Telco Index) Oct 10, 2024
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LGTM. Repo has been created, closing.

@caubut-charter caubut-charter merged commit 60cf8fd into main Oct 24, 2024
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New API Proposal - Telco Index
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