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French accent characters not appearing correctly #2177

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Cassista opened this issue Aug 10, 2020 · 4 comments
Open

French accent characters not appearing correctly #2177

Cassista opened this issue Aug 10, 2020 · 4 comments
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@Cassista
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2 out of 6 reports received on August 1st contained abnormal characters in the ''City from postal code''. Both reports are located in Quebec and the city requires French characters.
Bellow are the two reports.

Report 1
Screen Shot 2020-08-10 at 2 00 52 PM

Report 2
Screen Shot 2020-08-10 at 1 46 07 PM

@Cassista Cassista added bug Something isn't working needs prioritization We have to prioritize this issue labels Aug 10, 2020
@ngosset ngosset added low priority and removed needs prioritization We have to prioritize this issue labels Aug 10, 2020
@dengcn dengcn self-assigned this Aug 14, 2020
@dengcn
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dengcn commented Aug 14, 2020

Cassista, could you tell what original user input was for these 2 mis-handled French address? Thanks

@Cassista
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The user only inputs the Postal Code and the address is generated. Therefore the french characters are coming from the address generator and not from the user's input. Please do not hesitate if you have any other questions.

@dengcn
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dengcn commented Aug 17, 2020

I have reproduced the issue, thanks!

@dengcn
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dengcn commented Aug 18, 2020

root cause was found, this is caused by return value (from current zipcode lookup node API) stripping/distorting unicode of these french accent sign. Will need to find alternative to preserve complete unicode for french

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