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Blank GUI #27160

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henriquedevelops opened this issue Jun 29, 2023 · 2 comments
Closed

Blank GUI #27160

henriquedevelops opened this issue Jun 29, 2023 · 2 comments
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topic: installation Issue during installation or downloading Cypress

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@henriquedevelops
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henriquedevelops commented Jun 29, 2023

Current behavior

I decided to implement E2E tests on my Next.JS app. So I followed the instructions in their documentation:

  1. I installed Cypress by running npm install --save-dev cypress
  2. I updated the scripts on the package.json file and ran the command npm run cypress

This opens a blank window, as shown in the screenshot below:
Screenshot from 2023-06-29 01-37-39

I did some research and I found this issue, which is very similar, but with no solution.

I thought the issue may be due to the fact that I am using Linux Ubuntu, but then I found this other issue that is also very similar, but on Windows.

Debug logs

No response

Cypress Version

12.16.0

Node version

v19.9.0

Package Manager

npm

Package Manager Version

9.7.1

Operating system

Linux

Operating System Version

22.04

Other

No response

@henriquedevelops henriquedevelops added the topic: installation Issue during installation or downloading Cypress label Jun 29, 2023
@mike-plummer mike-plummer self-assigned this Jun 29, 2023
@mike-plummer
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Hi @henriquebuzon , sorry to hear you're having trouble. By any chance did you review this part of our docs regarding extra dependencies required when running in Linux?

If you have installed those dependencies and still have this issue then I would ask that you collect Debug Logs from a launch attempt so I can try to troubleshoot your issue.

@nagash77
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Unfortunately we have to close this issue due to inactivity. Please comment if there is new information to provide concerning the original issue and we can reopen.

@nagash77 nagash77 closed this as not planned Won't fix, can't repro, duplicate, stale Aug 17, 2023
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Labels
topic: installation Issue during installation or downloading Cypress
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