diff --git a/Gemfile b/Gemfile
index ac9d8563f66..ffb0870737e 100644
--- a/Gemfile
+++ b/Gemfile
@@ -38,6 +38,9 @@ gem "moment_timezone-rails"
 gem "multiverse"
 gem "newrelic_rpm"
 gem "nokogiri", ">= 1.11.0.rc4"
+gem "opentelemetry-exporter-otlp"
+gem "opentelemetry-instrumentation-all"
+gem "opentelemetry-sdk"
 gem "paper_trail", "~> 12.0"
 # Used to speed up reporting
 gem "parallel"
diff --git a/Gemfile.lock b/Gemfile.lock
index c230058e4ac..aaa6fc7a504 100644
--- a/Gemfile.lock
+++ b/Gemfile.lock
@@ -1598,6 +1598,9 @@ GEM
       rchardet (~> 1.8)
     globalid (1.1.0)
       activesupport (>= 5.0)
+    google-protobuf (3.25.3)
+    googleapis-common-protos-types (1.14.0)
+      google-protobuf (~> 3.18)
     govdelivery-tms (2.8.4)
       activesupport
       faraday
@@ -1732,6 +1735,191 @@ GEM
       faraday (>= 0.9)
       sawyer (~> 0.8.0, >= 0.5.3)
     open4 (1.3.4)
+    opentelemetry-api (1.1.0)
+    opentelemetry-common (0.19.7)
+      opentelemetry-api (~> 1.0)
+    opentelemetry-exporter-otlp (0.24.2)
+      google-protobuf (~> 3.19)
+      googleapis-common-protos-types (~> 1.3)
+      opentelemetry-api (~> 1.1)
+      opentelemetry-common (~> 0.19.6)
+      opentelemetry-sdk (~> 1.2)
+      opentelemetry-semantic_conventions
+    opentelemetry-instrumentation-action_pack (0.5.0)
+      opentelemetry-api (~> 1.0)
+      opentelemetry-instrumentation-base (~> 0.21.0)
+      opentelemetry-instrumentation-rack (~> 0.21)
+    opentelemetry-instrumentation-action_view (0.4.0)
+      opentelemetry-api (~> 1.0)
+      opentelemetry-instrumentation-active_support (~> 0.1)
+      opentelemetry-instrumentation-base (~> 0.20)
+    opentelemetry-instrumentation-active_job (0.4.0)
+      opentelemetry-api (~> 1.0)
+      opentelemetry-instrumentation-base (~> 0.21.0)
+    opentelemetry-instrumentation-active_model_serializers (0.19.1)
+      opentelemetry-api (~> 1.0)
+      opentelemetry-instrumentation-base (~> 0.21.0)
+    opentelemetry-instrumentation-active_record (0.5.0)
+      opentelemetry-api (~> 1.0)
+      opentelemetry-instrumentation-base (~> 0.21.0)
+      ruby2_keywords
+    opentelemetry-instrumentation-active_support (0.3.0)
+      opentelemetry-api (~> 1.0)
+      opentelemetry-instrumentation-base (~> 0.21.0)
+    opentelemetry-instrumentation-all (0.33.0)
+      opentelemetry-instrumentation-active_model_serializers (~> 0.19.0)
+      opentelemetry-instrumentation-aws_sdk (~> 0.3.0)
+      opentelemetry-instrumentation-bunny (~> 0.19.0)
+      opentelemetry-instrumentation-concurrent_ruby (~> 0.20.0)
+      opentelemetry-instrumentation-dalli (~> 0.22.0)
+      opentelemetry-instrumentation-delayed_job (~> 0.19.0)
+      opentelemetry-instrumentation-ethon (~> 0.20.0)
+      opentelemetry-instrumentation-excon (~> 0.20.0)
+      opentelemetry-instrumentation-faraday (~> 0.22.0)
+      opentelemetry-instrumentation-graphql (~> 0.24.0)
+      opentelemetry-instrumentation-http (~> 0.21.0)
+      opentelemetry-instrumentation-http_client (~> 0.21.0)
+      opentelemetry-instrumentation-koala (~> 0.19.0)
+      opentelemetry-instrumentation-lmdb (~> 0.21.0)
+      opentelemetry-instrumentation-mongo (~> 0.21.0)
+      opentelemetry-instrumentation-mysql2 (~> 0.22.0)
+      opentelemetry-instrumentation-net_http (~> 0.21.0)
+      opentelemetry-instrumentation-pg (~> 0.23.0)
+      opentelemetry-instrumentation-que (~> 0.5.0)
+      opentelemetry-instrumentation-racecar (~> 0.1.0)
+      opentelemetry-instrumentation-rack (~> 0.22.0)
+      opentelemetry-instrumentation-rails (~> 0.25.0)
+      opentelemetry-instrumentation-rake (~> 0.1.0)
+      opentelemetry-instrumentation-rdkafka (~> 0.2.0)
+      opentelemetry-instrumentation-redis (~> 0.24.0)
+      opentelemetry-instrumentation-resque (~> 0.3.0)
+      opentelemetry-instrumentation-restclient (~> 0.21.0)
+      opentelemetry-instrumentation-ruby_kafka (~> 0.19.0)
+      opentelemetry-instrumentation-sidekiq (~> 0.22.0)
+      opentelemetry-instrumentation-sinatra (~> 0.21.0)
+      opentelemetry-instrumentation-trilogy (~> 0.52.0)
+    opentelemetry-instrumentation-aws_sdk (0.3.2)
+      opentelemetry-api (~> 1.0)
+      opentelemetry-instrumentation-base (~> 0.21.0)
+    opentelemetry-instrumentation-base (0.21.1)
+      opentelemetry-api (~> 1.0)
+      opentelemetry-registry (~> 0.1)
+    opentelemetry-instrumentation-bunny (0.19.1)
+      opentelemetry-api (~> 1.0)
+      opentelemetry-instrumentation-base (~> 0.21.0)
+    opentelemetry-instrumentation-concurrent_ruby (0.20.1)
+      opentelemetry-api (~> 1.0)
+      opentelemetry-instrumentation-base (~> 0.21.0)
+    opentelemetry-instrumentation-dalli (0.22.2)
+      opentelemetry-api (~> 1.0)
+      opentelemetry-common (~> 0.19.3)
+      opentelemetry-instrumentation-base (~> 0.21.0)
+    opentelemetry-instrumentation-delayed_job (0.19.1)
+      opentelemetry-api (~> 1.0)
+      opentelemetry-instrumentation-base (~> 0.21.0)
+    opentelemetry-instrumentation-ethon (0.20.1)
+      opentelemetry-api (~> 1.0)
+      opentelemetry-common (~> 0.19.3)
+      opentelemetry-instrumentation-base (~> 0.21.0)
+    opentelemetry-instrumentation-excon (0.20.1)
+      opentelemetry-api (~> 1.0)
+      opentelemetry-common (~> 0.19.3)
+      opentelemetry-instrumentation-base (~> 0.21.0)
+    opentelemetry-instrumentation-faraday (0.22.0)
+      opentelemetry-api (~> 1.0)
+      opentelemetry-common (~> 0.19.3)
+      opentelemetry-instrumentation-base (~> 0.21.0)
+    opentelemetry-instrumentation-graphql (0.24.0)
+      opentelemetry-api (~> 1.0)
+      opentelemetry-instrumentation-base (~> 0.21.0)
+    opentelemetry-instrumentation-http (0.21.0)
+      opentelemetry-api (~> 1.0)
+      opentelemetry-instrumentation-base (~> 0.21.0)
+    opentelemetry-instrumentation-http_client (0.21.0)
+      opentelemetry-api (~> 1.0)
+      opentelemetry-common (~> 0.19.3)
+      opentelemetry-instrumentation-base (~> 0.21.0)
+    opentelemetry-instrumentation-koala (0.19.1)
+      opentelemetry-api (~> 1.0)
+      opentelemetry-common (~> 0.19.3)
+      opentelemetry-instrumentation-base (~> 0.21.0)
+    opentelemetry-instrumentation-lmdb (0.21.1)
+      opentelemetry-api (~> 1.0)
+      opentelemetry-instrumentation-base (~> 0.21.0)
+    opentelemetry-instrumentation-mongo (0.21.1)
+      opentelemetry-api (~> 1.0)
+      opentelemetry-instrumentation-base (~> 0.21.0)
+    opentelemetry-instrumentation-mysql2 (0.22.0)
+      opentelemetry-api (~> 1.0)
+      opentelemetry-instrumentation-base (~> 0.21.0)
+    opentelemetry-instrumentation-net_http (0.21.1)
+      opentelemetry-api (~> 1.0)
+      opentelemetry-common (~> 0.19.3)
+      opentelemetry-instrumentation-base (~> 0.21.0)
+    opentelemetry-instrumentation-pg (0.23.0)
+      opentelemetry-api (~> 1.0)
+      opentelemetry-instrumentation-base (~> 0.21.0)
+    opentelemetry-instrumentation-que (0.5.1)
+      opentelemetry-api (~> 1.0)
+      opentelemetry-instrumentation-base (~> 0.21.0)
+    opentelemetry-instrumentation-racecar (0.1.2)
+      opentelemetry-api (~> 1.0)
+      opentelemetry-instrumentation-base (~> 0.21.0)
+    opentelemetry-instrumentation-rack (0.22.1)
+      opentelemetry-api (~> 1.0)
+      opentelemetry-common (~> 0.19.3)
+      opentelemetry-instrumentation-base (~> 0.21.0)
+    opentelemetry-instrumentation-rails (0.25.0)
+      opentelemetry-api (~> 1.0)
+      opentelemetry-instrumentation-action_pack (~> 0.5.0)
+      opentelemetry-instrumentation-action_view (~> 0.4.0)
+      opentelemetry-instrumentation-active_job (~> 0.4.0)
+      opentelemetry-instrumentation-active_record (~> 0.5.0)
+      opentelemetry-instrumentation-active_support (~> 0.3.0)
+      opentelemetry-instrumentation-base (~> 0.21.0)
+    opentelemetry-instrumentation-rake (0.1.1)
+      opentelemetry-api (~> 1.0)
+      opentelemetry-instrumentation-base (~> 0.21.0)
+    opentelemetry-instrumentation-rdkafka (0.2.3)
+      opentelemetry-api (~> 1.0)
+      opentelemetry-common (~> 0.19.3)
+      opentelemetry-instrumentation-base (~> 0.21.0)
+    opentelemetry-instrumentation-redis (0.24.1)
+      opentelemetry-api (~> 1.0)
+      opentelemetry-common (~> 0.19.3)
+      opentelemetry-instrumentation-base (~> 0.21.0)
+    opentelemetry-instrumentation-resque (0.3.1)
+      opentelemetry-api (~> 1.0)
+      opentelemetry-instrumentation-base (~> 0.21.0)
+    opentelemetry-instrumentation-restclient (0.21.0)
+      opentelemetry-api (~> 1.0)
+      opentelemetry-common (~> 0.19.3)
+      opentelemetry-instrumentation-base (~> 0.21.0)
+    opentelemetry-instrumentation-ruby_kafka (0.19.1)
+      opentelemetry-api (~> 1.0)
+      opentelemetry-instrumentation-base (~> 0.21.0)
+    opentelemetry-instrumentation-sidekiq (0.22.1)
+      opentelemetry-api (~> 1.0)
+      opentelemetry-common (~> 0.19.3)
+      opentelemetry-instrumentation-base (~> 0.21.0)
+    opentelemetry-instrumentation-sinatra (0.21.5)
+      opentelemetry-api (~> 1.0)
+      opentelemetry-common (~> 0.19.3)
+      opentelemetry-instrumentation-base (~> 0.21.0)
+      opentelemetry-instrumentation-rack (~> 0.21)
+    opentelemetry-instrumentation-trilogy (0.52.0)
+      opentelemetry-api (~> 1.0)
+      opentelemetry-instrumentation-base (~> 0.21.0)
+      opentelemetry-semantic_conventions (>= 1.8.0)
+    opentelemetry-registry (0.2.0)
+      opentelemetry-api (~> 1.1)
+    opentelemetry-sdk (1.2.1)
+      opentelemetry-api (~> 1.1)
+      opentelemetry-common (~> 0.19.3)
+      opentelemetry-registry (~> 0.2)
+      opentelemetry-semantic_conventions
+    opentelemetry-semantic_conventions (1.10.0)
+      opentelemetry-api (~> 1.0)
     paper_trail (12.3.0)
       activerecord (>= 5.2)
       request_store (~> 1.1)
@@ -1888,6 +2076,7 @@ GEM
     ruby-plsql (0.8.0)
     ruby-prof (1.4.1)
     ruby-progressbar (1.13.0)
+    ruby2_keywords (0.0.5)
     ruby_dep (1.5.0)
     ruby_parser (3.20.3)
       sexp_processor (~> 4.16)
@@ -2065,6 +2254,9 @@ DEPENDENCIES
   multiverse
   newrelic_rpm
   nokogiri (>= 1.11.0.rc4)
+  opentelemetry-exporter-otlp
+  opentelemetry-instrumentation-all
+  opentelemetry-sdk
   paper_trail (~> 12.0)
   parallel
   paranoia (~> 2.2)
diff --git a/app/services/metrics_service.rb b/app/services/metrics_service.rb
index 7e201be75a5..08c2dbb68c4 100644
--- a/app/services/metrics_service.rb
+++ b/app/services/metrics_service.rb
@@ -93,8 +93,7 @@ def self.record(description, service: nil, name: "unknown", caller: nil)
         app_name: app,
         attrs: {
           service: service,
-          endpoint: name,
-          uuid: uuid
+          endpoint: name
         }
       }
       MetricsService.emit_gauge(sent_to_info)
diff --git a/config/initializers/open_telemetry.rb b/config/initializers/open_telemetry.rb
new file mode 100644
index 00000000000..f310ea399f4
--- /dev/null
+++ b/config/initializers/open_telemetry.rb
@@ -0,0 +1,32 @@
+# frozen_string_literal: true
+
+# rubocop:disable Layout/LineLength
+
+DT_API_URL = ENV["DT_API_URL"]
+DT_API_TOKEN = ENV["DT_API_TOKEN"]
+
+OpenTelemetry::SDK.configure do |config|
+  config.service_name = "caseflow"
+  config.service_version = "1.0.1"
+  # automatic instrumentation
+  config.use_all
+  ["dt_metadata_e617c525669e072eebe3d0f08212e8f2.properties", "/var/lib/dynatrace/enrichment/dt_metadata.properties", "/var/lib/dynatrace/enrichment/dt_host_metadata.properties"].each do |name|
+    begin
+      config.resource = OpenTelemetry::SDK::Resources::Resource.create(Hash[*File.read(name.start_with?("/var") ? name : File.read(name)).split(/[=\n]+/)])
+    rescue StandardError => error
+      Rails.logger.error(error.full_message)
+      raise error.full_message
+    end
+  end
+  config.add_span_processor(
+    OpenTelemetry::SDK::Trace::Export::BatchSpanProcessor.new(
+      OpenTelemetry::Exporter::OTLP::Exporter.new(
+        endpoint: DT_API_URL + "/v1/traces",
+        headers: {
+          "Authorization": "Api-Token " + DT_API_TOKEN
+        }
+      )
+    )
+  )
+end
+  # rubocop:enable Layout/LineLength
diff --git a/spec/jobs/update_appellant_representation_job_spec.rb b/spec/jobs/update_appellant_representation_job_spec.rb
index f045696399a..35219a6cb01 100644
--- a/spec/jobs/update_appellant_representation_job_spec.rb
+++ b/spec/jobs/update_appellant_representation_job_spec.rb
@@ -43,7 +43,7 @@
       )
       expect(MetricsService).to receive(:emit_gauge).with(
         app_name: "queue_job",
-        attrs: { endpoint: "AppellantNotification.appeal_mapper", service: "queue_job", uuid: anything },
+        attrs: { endpoint: "AppellantNotification.appeal_mapper", service: "queue_job" },
         metric_group: "service",
         metric_name: "request_latency",
         metric_value: anything
diff --git a/spec/services/metrics_service_spec.rb b/spec/services/metrics_service_spec.rb
index 6360a5273b8..9b349e84ebe 100644
--- a/spec/services/metrics_service_spec.rb
+++ b/spec/services/metrics_service_spec.rb
@@ -38,8 +38,7 @@
           app_name: "other",
           attrs: {
             service: service,
-            endpoint: name,
-            uuid: anything
+            endpoint: name
           }
         )
         expect(MetricsService).to receive(:increment_counter).with(
@@ -72,8 +71,7 @@
               app_name: "other",
               attrs: {
                 service: service,
-                endpoint: name,
-                uuid: anything
+                endpoint: name
               }
             },
             start: anything,