diff --git a/x-pack/plugins/enterprise_search/server/lib/stats/get_sync_jobs.ts b/x-pack/plugins/enterprise_search/server/lib/stats/get_sync_jobs.ts
index 99d62926eddd2..f89052b5427e4 100644
--- a/x-pack/plugins/enterprise_search/server/lib/stats/get_sync_jobs.ts
+++ b/x-pack/plugins/enterprise_search/server/lib/stats/get_sync_jobs.ts
@@ -24,8 +24,14 @@ export const fetchSyncJobsStats = async (client: IScopedClusterClient): Promise<
   const orphanedJobsCountResponse = await client.asCurrentUser.count({
     index: CONNECTORS_JOBS_INDEX,
     query: {
-      terms: {
-        'connector.id': ids,
+      bool: {
+        must_not: [
+          {
+            terms: {
+              'connector.id': ids,
+            },
+          },
+        ],
       },
     },
   });
@@ -51,7 +57,7 @@ export const fetchSyncJobsStats = async (client: IScopedClusterClient): Promise<
           },
           {
             range: {
-              last_seen: {
+              started_at: {
                 lt: moment().subtract(1, 'day').toISOString(),
               },
             },
@@ -64,8 +70,21 @@ export const fetchSyncJobsStats = async (client: IScopedClusterClient): Promise<
   const errorResponse = await client.asCurrentUser.count({
     index: CONNECTORS_JOBS_INDEX,
     query: {
-      term: {
-        status: SyncStatus.ERROR,
+      bool: {
+        should: [
+          {
+            term: {
+              status: SyncStatus.ERROR,
+            },
+          },
+          {
+            range: {
+              last_seen: {
+                lt: moment().subtract(30, 'minutes').toISOString(),
+              },
+            },
+          },
+        ],
       },
     },
   });
@@ -109,7 +128,7 @@ export const fetchSyncJobsStats = async (client: IScopedClusterClient): Promise<
           {
             range: {
               last_seen: {
-                gt: moment().subtract(30, 'minutes').toISOString(),
+                lt: moment().subtract(30, 'minutes').toISOString(),
               },
             },
           },