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Rule Details Page - Phase 2 #129878

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emma-raffenne opened this issue Apr 11, 2022 · 3 comments
Closed
9 tasks done

Rule Details Page - Phase 2 #129878

emma-raffenne opened this issue Apr 11, 2022 · 3 comments
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epic Team: Actionable Observability - DEPRECATED For Observability Alerting and SLOs use "Team:obs-ux-management", for AIops "Team:obs-knowledge" v8.4.0

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@emma-raffenne
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emma-raffenne commented Apr 11, 2022

This is the continuation of the work started in #129777

Feature Description

The rule definition page currently shows some data to help understand the rule and its execution. For a user to fully and clearly understand the rule, its execution history, impact, noisiness, and for better ongoing management, further details will need to be added to that page.

The following needs exist for the different personas using the rule details page.

Sub-personas or Elastic roles to keep in mind as the audience for this view -

Rule creator/editor

  1. System administrator
  2. Alert consumer with view-only access to rule details view

Acceptance Criteria

  1. Clear indication of failed alerts, exceptions, and warnings. Where possible, include trends to indicate pattern of failures (and in future, include high-level / summary reason for errors)
  2. History of rule edits and changes (including muting, disabling)
  3. Trend of number of alerts generated per rule execution, and in a given time period, to give quick indication of "load" on users from this rule (important to see this from a user's perspective: how noisy is this alert for the user?) with # of alerts generated
  4. Ability to clone the rule
  5. Ability to trigger the rule manually / ad-hoc. Note that this is different from a "preview" feature that lets a user preview the results of a rule execution, useful when the user is creating or editing the rule
  6. Ability to zoom in to a specific time range to look into generated alerts for that rule - To be confirmed by @vinaychandrasekhar

See design at elastic/observability-design#137

Implementation

@emma-raffenne emma-raffenne added Team: Actionable Observability - DEPRECATED For Observability Alerting and SLOs use "Team:obs-ux-management", for AIops "Team:obs-knowledge" 8.4 candidate labels Apr 11, 2022
@fkanout
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fkanout commented May 30, 2022

@vinaychandrasekhar
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vinaychandrasekhar commented Jul 20, 2022

Adding a couple scenario tests. We can discuss usefulness and feedback on how we make these better when we meet next.

cc @emma-raffenne @fkanout @maryam-saeidi @maciejforcone

S1
A user is getting too many alerts from a rule someone else created. This user does not have write access to the rule.
From one of those alert flyouts, they click to see the rule details
Expected outcome: Upon entering the rule details page, user must be able to see

  1. Rule definition
  2. Frequency of execution
  3. Number of alerts created at each execution. Trends over time would be great!
  4. Clear indication of "continuous" alerting vs. alerting only on state change
  5. Indication of when this rule was last edited and by whom

S2
An Elastic admin is getting complaints from users that a rule is not detecting/firing alerts when it is supposed to.
Admin user clicks on alerts view, filters and sees that there are in fact no alerts by that rule in the time period
Admin user clicks "Manage Rules" at the top, and in the rules view, filters to get to the rule of interest in the table
Selects "view rule details"
Expected outcome: Upon entering the rule details page, user must be able to see

  1. Rule definition, including frequency of execution
  2. Is the rule currently muted or snoozed? If so, details when the mute period started, who initiated, and when it will lapse
  3. Rule health summary - should show status of last run including when it ran last, how long it took, how many alerts generated and any indication of execution errors
  4. Number of alerts created at each execution. Trends over time would be great!
  5. Rule execution history for a selected time range. History should show - are there errors during execution? Are the errors always or sometimes? Are the errors descriptive and actionable?
  6. Indication of when this rule was last edited and by whom

@fkanout
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fkanout commented Jul 26, 2022

Done

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epic Team: Actionable Observability - DEPRECATED For Observability Alerting and SLOs use "Team:obs-ux-management", for AIops "Team:obs-knowledge" v8.4.0
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