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Using the Desktop Windows app #23556

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GentleRV opened this issue Oct 20, 2022 · 4 comments
Closed

Using the Desktop Windows app #23556

GentleRV opened this issue Oct 20, 2022 · 4 comments
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T-Defect X-Needs-Info This issue is blocked awaiting information from the reporter

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@GentleRV
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Steps to reproduce

  1. Using Windows 10 Pro version 21H2
  2. Downloaded the Windows (64) app from https://element.io/get-started#download
  3. Did a install from this app
  4. After double click the created Icon on the desktop I see screen in where is mentioned that my homeserver setup is wrong
  5. I tried to find in the application directory any configuration file but failed

Outcome

What did you expect?

I expected, after the install, a menu to fill-in the homeserver and a login or the ability to create one

What happened instead?

Only a screen with your homeserver is misconfigured

Operating system

Windows 10 21H2

Application version

Element V1.11.10

How did you install the app?

https://element.io/get-started#download

Homeserver

Latest Synapse on my own server

Will you send logs?

No
@dbkr
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dbkr commented Oct 21, 2022

You may be better off asking for support in #element-web:matrix.org

@dbkr dbkr added the X-Needs-Info This issue is blocked awaiting information from the reporter label Oct 21, 2022
@t3chguy
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t3chguy commented Oct 21, 2022

Duplicate of #11154

@t3chguy t3chguy marked this as a duplicate of #11154 Oct 21, 2022
@t3chguy t3chguy closed this as completed Oct 21, 2022
@github-actions github-actions bot closed this as not planned Won't fix, can't repro, duplicate, stale Oct 21, 2022
@GentleRV
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Eventhough you see it as a duplicate the issue is still not solved

@t3chguy
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t3chguy commented Oct 21, 2022

Yup, hence #11154 still being open.

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@dbkr @GentleRV @t3chguy