diff --git a/desk/src/pages/desk/AgentRoot.vue b/desk/src/pages/desk/AgentRoot.vue
index 61d28f0cd..75f66607a 100644
--- a/desk/src/pages/desk/AgentRoot.vue
+++ b/desk/src/pages/desk/AgentRoot.vue
@@ -1,8 +1,8 @@
-
-
-
-
+
+
+
+
diff --git a/helpdesk/utils.py b/helpdesk/utils.py
index 3f6caae20..e2d9c4325 100644
--- a/helpdesk/utils.py
+++ b/helpdesk/utils.py
@@ -13,7 +13,7 @@ def is_agent(user: str = frappe.session.user) -> bool:
:param user: User to check against, defaults to current user
:return: Whether `user` is an agent
"""
- return bool(frappe.db.exists("HD Agent", user))
+ return bool(frappe.db.exists("HD Agent", {"name": user}))
def publish_event(event: str, data: dict):