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help.php
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help.php
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<!DOCTYPE html>
<html>
<head>
<title>Site Help - NICS Help</title>
<meta name="description" content="Help page for quick reference and learning of NICS" />
<link href="includes/favicon.ico" rel="shortcut icon" />
<link href="includes/stylesheet.min.css" rel="stylesheet" type="text/css" />
<script src="includes/search.js" type="text/javascript"></script>
</head>
<body>
<?php include $_SERVER['DOCUMENT_ROOT'].'/nicshelp/includes/header.php'; ?>
/*
* Copyright (c) 2008-2015, Massachusetts Institute of Technology (MIT)
* All rights reserved.
*
* Redistribution and use in source and binary forms, with or without
* modification, are permitted provided that the following conditions are met:
*
* 1. Redistributions of source code must retain the above copyright notice, this
* list of conditions and the following disclaimer.
*
* 2. Redistributions in binary form must reproduce the above copyright notice,
* this list of conditions and the following disclaimer in the documentation
* and/or other materials provided with the distribution.
*
* 3. Neither the name of the copyright holder nor the names of its contributors
* may be used to endorse or promote products derived from this software without
* specific prior written permission.
*
* THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS"
* AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE
* IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE
* DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDER OR CONTRIBUTORS BE LIABLE
* FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL
* DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR
* SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER
* CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY,
* OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE
* OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
*/
<!-- Content area below -->
<table class="body">
<tr>
<?php include $_SERVER['DOCUMENT_ROOT'].'/nicshelp/includes/contents.php'; ?>
<td class="content">
<div class="mainarea">
<h1>Site Help</h1>
<h3>I can't see any video players</h3>
<p>This site uses the new html5 <video> tags to display video
content. If the videos are not showing, please upgrade to the newest
browser version.
<ul>
<li><a href="http://www.mozilla.com/en-US/firefox/new/" target="_blank">
Firefox 5</a></li>
<li><a href="http://www.google.com/chrome/" target="_blank">
Chrome 12</a></li>
<li><a href="http://windows.microsoft.com/en-US/internet-explorer/products/ie/home" target="_blank">
Internet Explorer 9</a></li>
<li><a href="http://www.apple.com/safari/" target="_blank">
Safari 4</a></li>
<li><a href="http://www.opera.com/" target="_blank">
Opera 11</a></li>
</ul>
</p>
<h3>The videos aren't playing</h3>
<p>Videos on this site use the new open format
<a target="_top" href="http://www.webmproject.org">WebM</a> to keep
costs low and avoid licensing issues.</p>
<p>If you are using IE9 to view
this site, please download the <a href="http://tools.google.com/dlpage/webmmf" target="_blank">
Webm for IE</a> plugin.</p>
<p>If you are using Safari, download the <a href="http://code.google.com/p/webm/downloads/detail?name=WebM%20Component%20Installer.pkg&can=2&q=" target="_blank">
Webm for Quicktime</a> plugin.</p>
<h3>The videos are low quality</h3>
<p>Chances are you are using Firefox 3.5-4.0<br />
These versions of Firefox use the Ogg format, which does not compress
as well. Videos are encoded to a low bitrate in order to allow use of
the site in low bandwith (<300kbps) conditions. Upgrade to the latest
browser.</p>
<h3>Search shows up errors or blank</h3>
<p>Try one of the following things:</p>
<ol><li>Words under 3 letters are not helpful to search. Use longer
words.</li>
<li>Use different words to describe what you are trying to find.The
more words the better.</li>
<li>The navigation to the left can lead you to what you are looking
for. Check each chapter heading.</li></ol>
<h3>NICS isn't updating</h3>
<p>Occasionally, your browser may lose connection with the NICS
server. This is shown via a notification under the navigation
controls.</p>
<div class="figure">
<img class="main" src="images/disconnected.jpg" alt="Disconnection notification" />
<p>The disconnect notification</p>
</div>
<p>NICS will try to regain connection to the servers, after which it
will refresh all the rooms you are subscribed to</p>
</div></td>
</tr></table>
<!-- End content area -->
<?php include $_SERVER['DOCUMENT_ROOT'].'/nicshelp/includes/footer.php'; ?>
</body>
</html>