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This repository has been archived by the owner on May 26, 2019. It is now read-only.
A user may receive multiple emails via a list and then choose to unsubscribe by clicking on the unsubscribe link in each email.
A list manager like Mailchimp will assure them each time that they have been unsubscribed, even if they already are. This is not particularly reassuring to a user. To fix this UI pattern, the unsubscribe link must be a signed token that encodes when the email was sent. The user can then receive a more informative message:
"You are already unsubscribed. This email was sent to you on XXX date, before you unsubscribed."
The text was updated successfully, but these errors were encountered:
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A user may receive multiple emails via a list and then choose to unsubscribe by clicking on the unsubscribe link in each email.
A list manager like Mailchimp will assure them each time that they have been unsubscribed, even if they already are. This is not particularly reassuring to a user. To fix this UI pattern, the unsubscribe link must be a signed token that encodes when the email was sent. The user can then receive a more informative message:
"You are already unsubscribed. This email was sent to you on XXX date, before you unsubscribed."
The text was updated successfully, but these errors were encountered: